Simba vs Doze Mattresses

We've been needing a new mattress for a long time, to replace our turn of the century Sealy memory foam mattress and divan bed, which we have had lots of use from (2nd hand from family when we got it). We wanted to invest in a really high quality, low environmental impact mattress (and bed) that also ticked all the boxes for comfort, support, no nasty off-gassing chemicals, made with natural materials and market leading durability. This was a huge outlay for us and we've been thinking about it for a few years. We're now in our mid 50's and know that a good night's sleep is crucial, particularly as I'm a light sleeper and have suffered from back and hip pain in the past. Our old mattress was smelly, well past its prime and I dread to think what might have been living in it (and on us!). So, we see this new Simba mattress as an investment for our future. Lots of really helpful info on the website and very enticing video of the mattress we were considering. Once we decided to go for it, we had a bit of trouble paying for the order on the website as I couldn't figure out how to set up the credit facility to spread the cost. In the end I had to message Simba about it and soon after was given the option of having a callback slot, at a time to suit me, to speak to a person. The customer service chap rang me at the allotted time and was very helpful and polite, who helped us resolve the issue, with the added bonus of a further code to use to get free collection of our old bed and mattress, which saved us 50, that really made us happy. We are very pleased with the promotional offer of free high quality Simba bedding as well (2 pillows, duvet and mattress cover), so felt that although it was a big expense, we were buying the best we could afford and were being treated very well as customers. Following the email confirmation of the order after purchase, a day or two later we received details of the VIP service delivery and the date suggested worked for us. So, within a week of placing the order we would get our new bed and mattress (we live in rural Wales, not that easy to get to). Two gentlemen from the delivery company arrived on time, carefully backed up their van on our narrow driveway, carried in the bed and mattress with care, they were really polite and quietly got on with the job of building the new bed. They would have removed the packaging too, but I asked if we could keep it, no problem at all! They removed our old bed and mattress and so within the hour of their arrival we were all set up with our new bed and mattress. Fab! The mattress is very different to our old memory foam one. It's much deeper, heavier and firmer. I'm a side sleeper, but occasionally sleep on my back. It did take me a few days to get used to the new firmer support, but it does have lovely soft cushioning in the top layer. After a few weeks we are now feeling much more comfortable on it than we did initially. I can feel it does give me much better support, as am not getting back pain from sleeping on it. My husband really loves it. According to our Fitbit watches, which we wear at night, we are generally getting a good quality night's sleep (we just need to get to bed earlier now to make the most of it!). For me, with a very sensitive sense of smell, there is also a slight scent of sheep wool, which was stronger to start with. I actually like this smell, and it reminded me what the mattress contains, natural fibres, not off-gassing of chemical VOCs. But, we do make sure we air the bed each day, which is good sleep hygiene, whatever mattress you're on. The mattress comes with helpful information about how to care for it. It definitely will need two of us to turn it every so often, way too heavy for me on my own. I do find changing the bedclothes harder work, as the mattress is heavy to lift to get the fitted sheet on it, especially at the head end. So bear this in mind if you live on your own and you order King Size! You also need to use extra deep fitted sheets. We hope that it'll remain this comfortable for the next 10 years, reassured by the guarantee and love the fact that the mattress was made only a couple of weeks before we bought it (the label on it states when it was made). Nice to think it's not been sitting very long in a warehouse somewhere before we received it. Lovely to know that its recyclable at end of life too and we're supporting a certified B Corp. Fingers crossed we'll both be still sweetly sleeping on it well into our 60's.

So, two weeks ago, I got a response from the supplier of my previous mattress (Emma) saying that due to some sort of restructure, they wouldn't be able to deliver a new mattress for weeks. They gave me the option to get a refund, which I took. I needed the mattress by that Sunday at the latest as that's when my temporary accommodation in the Airbnb that I was staying at came to an end and I needed to sleep at my new less-temporary, but unfurnished accommodation. My previous mattress had been damaged by the water ingress at Coniston House (google it for stories in the Standard and The Slice, Tower Hamlets if you're interested). The ongoing works on my building necessitated the move. Anyway, I found a roughly equivalent mattress sold by Simba, which is UK-based and B Corp certified. It is a bit more expensive, but hey, it was an emergency and they offered to deliver the next day if ordered before 1 p. m. This is when it all went horribly wrong. Simba sent the mattress by DPD and DPD's tracking showed it was out for delivery. The delivery slot came and went and then the tracking said they were running late. Phoning DPD to find out what was going on, they reassured me that they would deliver it that day, but it appeared from the tracking that it had gone back to the depot. I waited in until 8 p. m. The same thing happened on Friday, the contact centre reassured me that it would be delivered, but tracking I could see showed that it was still at the depot. I eventually got a call back from the depot who said it wasn't out for delivery after all and wouldn't be delivered that day (despite what the call centre had said). DPD booked it in for a Saturday delivery. Saturday came, again, the same pattern and no delivery. The DPD contact centre doesn't seem to have any way to contact people on the ground, and I won't call it lying, but they make statements (e. g. that they will certainly deliver today) which they clearly don't have the information to back up. On the Monday, I had an exchange with Simba, who arranged for the delivery with DPD to be cancelled. I had to go to the office on Tuesday (I had already spent several days trapped working from home by DPD), so Simba arranged to send out a replacement with ao. com's logistics on Wednesday. On Wednesday, Garry from AO called me first thing to say he was delivering that morning, and he called again when he was on the way from his previous job. Delivered direct to my door, no fuss. It seems from other reviews of DPD that mattress delivery and other heavy/bulky items are a recurring problem for DPD. I would give Simba five stars, especially for fixing the mess as promptly as they could. However, it was their choice in the first place to use DPD where there appear to be known issues with their performance. If Simba turn to using AO for all their deliveries, I would give them an unqualified recommendation as the mattress is super comfortable and their customer service is helpful and responsive. Most importantly, over the last week, I've had the best night's sleep I've had in over a year!

A Dream Come True: My Love Affair with the Simba Hybrid Pro Mattress From the moment it arrived, compactly boxed and ready to unfurl its magic, the Simba Hybrid Pro mattress promised something special. And after countless nights of blissful, restorative sleep, I can confidently say it has delivered on every single promise - and then some. This isn't just a mattress; it's an investment in unparalleled comfort, ingenious design, and truly transformative sleep. The first thing you notice is the immediate sense of luxurious comfort. Simba rates it as a medium-firm, and I'd say that's spot on. It's not a sink-in-and-get-stuck kind of soft, nor is it a rock-hard surface. Instead, it strikes that elusive perfect balance: a plush, comforting top layer that cradles your body, seamlessly supported by a robust, responsive core. The magic truly lies in its unique layering system. The natural wool layer is a game-changer, providing a breathable, sumptuously soft feel that keeps you cool in summer and cosy in winter - a genius touch for anyone who struggles with temperature regulation. Beneath this, the innovative Simbatex foam, infused with cooling graphite, works tirelessly to dissipate heat, ensuring you never wake up feeling clammy. But the real unsung heroes are the dual layers of Aerocoil micro springs. These tiny, conical titanium alloy springs are individually responsive, providing tailored support that adapts to your body's every curve and movement. As a restless sleeper, I've noticed a significant reduction in tossing and turning, and my partner's movements are practically imperceptible thanks to the excellent motion isolation. Beyond the incredible comfort, the Simba Hybrid Pro boasts exceptional build quality. The firm borders, thanks to Simba's Edge Lift Technology, mean you can utilize every inch of the mattress without feeling like you're about to roll off - a fantastic benefit for couples or those who spread out. It's clear that every detail, from the breathable cover to the ergonomic support zones in the base foam, has been meticulously designed to promote optimal spinal alignment and pressure relief. I've personally experienced a noticeable improvement in any morning aches and stiffness since switching to the Hybrid Pro. And let's not forget the practicalities. The mattress arrives conveniently rolled and boxed, making it surprisingly easy to manoeuvre, even for a king-size. The removable, washable cover is a hygiene godsend, keeping your sleep environment fresh and clean. While it sits at a premium price point, the Simba Hybrid Pro is an investment that truly pays dividends in quality of life. It's no wonder it's garnered so many accolades and glowing reviews from independent experts and sleepers alike, including a Which? Best Buy award. For anyone seeking a mattress that offers the ultimate blend of cloud-like comfort, unwavering support, and intelligent temperature regulation, the Simba Hybrid Pro is, quite simply, a dream come true. Prepare to experience sleep redefined.

I've had my new bed frame, mattress, pillows, duvet, sheets and covers for over 3 weeks now. In this time I have had to say this is the best 3 weeks sleep I have ever had!! I have a lot of problems sleeping normally due to my mental health, anxiety and my rheumatoid arthritis. Sleeping was one aspect in my life that I always dreaded at the end of a long and tiring day, because i always really struggled with sleeping. Despite all of my efforts to improve my sleep I.E, going to sleep at a suitable time, eating and drinking healthy, not using electronics that are bright before sleep, avoiding caffeine.. you name it. I have tried almost everything and nothing seemed to improve despite all of my efforts. It got so bad that I had to be prescribed medication so I could sleep. However, since I have had the pleasure of sleeping in my new simba bed, everything has changed for the better and i no longer need anything to aid me to sleep. What I mean by this, is my health. My health has already had a huge improvement! My anxiety feels better, my depression feels easier to manage and most importantly my arthritis has had signs of improvement! I now feel less stressed, I overthink less, I don't get as anxious and I don't feel as fatigued or in pain as much with my arthritis because my sleep is so much better. My mind and body is finally able to have the time it needs to heal and recover because I am able to sleep so well now. Before simba, I would have problems with sweating, back pain, disrupted sleep and much more including physical pain and always feeling fatigued. But this is a thing of the past now, because the mattress and duvet from simba is absolutely amazing and so well made! It's incredibly comfortable, better than any bed I have slept on and this includes any hotels I have stayed in. I now fall asleep in minutes, where as before it could be hours. The "Stratos Technology" that simba uses to keep your body temperature cool and regulated while you sleep is a game changer and it couldn't be any better! The bed frame itself is an "Ottoman" bed which is also very well made. The space it has under the bed is fantastic! Even with my arthritis, I am still able to lift up the bed for it's storage use without any pain, discomfort. The gas hydraulics make lifting the bed (even with my ultra mattress) effortless. I don't normally leave reviews, but for simba I really want to because they truly deserve it! Struggling with my health conditions isn't easy from day to day. But simba has made such a big impact to improving my sleep, that it's had an positive effect on the rest of my life and I feel much better in myself. I wanted to share my experience with simba so far because I'm astonished with how much better my sleep and health has improved since I have had my simba bed. I no longer dread sleeping anymore, my mental and physical health is improving by the day! So, thank you simba for my flawless bed, mattress, duvet, pillows and covers! You have given me my life back .

My Love Affair with the Simba Hybrid Pro Mattress From the moment it arrived, compactly boxed and ready to unfurl its magic, the Simba Hybrid Pro mattress promised something special. And after countless nights of blissful, restorative sleep, I can confidently say it has delivered on every single promise - and then some. This isn't just a mattress; it's an investment in unparalleled comfort, ingenious design, and truly transformative sleep. The first thing you notice is the immediate sense of luxurious comfort. Simba rates it as a medium-firm, and I'd say that's spot on. It's not a sink-in-and-get-stuck kind of soft, nor is it a rock-hard surface. Instead, it strikes that elusive perfect balance: a plush, comforting top layer that cradles your body, seamlessly supported by a robust, responsive core. The magic truly lies in its unique layering system. The natural wool layer is a game-changer, providing a breathable, sumptuously soft feel that keeps you cool in summer and cosy in winter - a genius touch for anyone who struggles with temperature regulation. Beneath this, the innovative Simbatex foam, infused with cooling graphite, works tirelessly to dissipate heat, ensuring you never wake up feeling clammy. But the real unsung heroes are the dual layers of Aerocoil micro springs. These tiny, conical titanium alloy springs are individually responsive, providing tailored support that adapts to your body's every curve and movement. As a restless sleeper, I've noticed a significant reduction in tossing and turning, and my partner's movements are practically imperceptible thanks to the excellent motion isolation. Beyond the incredible comfort, the Simba Hybrid Pro boasts exceptional build quality. The firm borders, thanks to Simba's Edge Lift Technology, mean you can utilize every inch of the mattress without feeling like you're about to roll off - a fantastic benefit for couples or those who spread out. It's clear that every detail, from the breathable cover to the ergonomic support zones in the base foam, has been meticulously designed to promote optimal spinal alignment and pressure relief. I've personally experienced a noticeable improvement in any morning aches and stiffness since switching to the Hybrid Pro. And let's not forget the practicalities. The mattress arrives conveniently rolled and boxed, making it surprisingly easy to manoeuvre, even for a king-size. The removable, washable cover is a hygiene godsend, keeping your sleep environment fresh and clean. While it sits at a premium price point, the Simba Hybrid Pro is an investment that truly pays dividends in quality of life. It's no wonder it's garnered so many accolades and glowing reviews from independent experts and sleepers alike, including a Which? Best Buy award. For anyone seeking a mattress that offers the ultimate blend of cloud-like comfort, unwavering support, and intelligent temperature regulation, the Simba Hybrid Pro is, quite simply, a dream come true. Prepare to experience sleep redefined.

Let me begin by saying I had an amazing mattress purchased from dreams back in 2005. However that was some serious good quality as it lasted 14 years!! I only found out in 2018 that one had to replace their mattress every 8 years, so I really passed that time limit. I put all my faith in dreams after having failed from another website online where I just had to send it back and opt for this dreams one having tested it out at the shop with their new innovated technology system. But I now had no mattress It was a long wait of 5 weeks (seemed long when you don't have a matrress, but is standard delivery times), and I had to remind myself this was my situaton when I first bought my mattress. I took it back to basics, deciding not to have the hump, as so many don't even have a roof over their heads so lets be humble now..My previous mattress was all fine, until recently for 5 months straight, I had a sore waist, physio referral but nothing was working, and I never have pain for that long. My lower waist pains usually last a couple of weeks if that. I started to get scared and all I wanted to do was help to relieve the problem. I have been a full time carer to my son for many years which has clearly taken a strain on my body as he needs 24/7 care where a lot of manual handling is involved, which was now taking its toll on me. I begun to wake up really stiff, and so sore, that chucking out my old mattress before this one from dreams arrived, was the correct thing to do. I slept on my leather sofa(where the home rule is "do not!" But i broke the rule lol) . It was comfy! But still didn't feel quite right, so I tried the floor, and lo and behold, after sleeping on the floor for a couple of weeks, waist pain gone! One of my son's nurses many years ago did suggest, but I never took her on. Funny what desperate measures can do to you, lol. Then arrived the bed January 2020. It didn't feel as lush as in the shop initially, so I started googling like mad, and soon enough learnt that was normal and to give it time for your body to adjust, especially if you were sleeping on the wrong mattress for a number of years anyways! Day 1 pins and needles. But day 2 and three, now on week 2 and a bit, PERFECTION! I'm now screw face when it's time to get up in the morning because i donlt wanna get out! It's that cosy omggg!! It's like an outer body experience lol. Worth every penny. I did a lot of research when looking for a mattress. I wanted pocket sprung, but learnt that wasn't for me anymore. The one I had which lasted 15 years was pocket sprung but my body had obviously changed within the 14 years of having my old mattress, as up until that point I would still rate it and still hold onto it f i could as condition was still perfect. I was sad to see it go. Then I got an orphopeadic medium firm one online and worst decision, YUK! sent back! But by then I got rid of mines, hence being mattressless LOL! It was worth the wait. I was estatic when learnt I could get pocket sprung, which I longed for, but with memory foam as well, best of both worlds, 2 in 1! The memory foam would help my waist. I can confidently say that my physio, ridding the old mattress, and getting one to accommodate my needs has rid my back pain immediately. No more waking up stiff! No more sore waist. Just a heavenly nights sleep! I wouldn't expect anything less from dreams, and i will go to them again and again. They will see me again in the next 10 years! HA! Thank you dreams!

Grove D Ottoman Blue Therapur Acti Resp Mattress Me and my partner are obsessed with our new bed and mattress. After years of waking up every morning with back pain, we reached out to Dreams to advise us on which mattress would suit us best. I love that we had an opportunity at the store to use and experience some new tech sleep matching and use it never expected such life changing results too. The mattress is deliciously comfortable and yet reassuringly supportive. With my previous mattress I always felt I was lying in the wrong position, but now I get a great night sleep whether I’m lying on my side or back, and I no longer need a stack of pillows to support my spine. My partner find it too exactly to what he needed for his upper part of his back. I can’t put a price on that. Highly recommend! Yeah it might be more expensive but definitely worth it to have a great sleep !

Having had the same mattress for the past seven years , which was already at least fourteen years old when I received it . It looked and felt like it needed replacing. Dreams is a company that I had heard of and I thought give them a try, why not. I am so glad I did, not only was the sales experience excellent beyond my expectations, the delivery when it came was spot on time. If I was to have any complaints (which I do not),it would be the time it took to arrive, but that was my fault, for picking a very busy time of year. As for the product,words can not describe how good it is. Since delivery I have had collectively the best nights sleep I have had in years. I would most definitely recommend Dreams to any of my friends should they ask for quality of both service and product not to mention the after sales service, which I think is excellent.

I have a frequent bedwettee and so decided to take out the dreams insurance for the lifetime of the mattress due to the washable zipped cover coming off and afraid that the zip would break well before the end of the life of the mattress. This waterproof mattress protector came FREE when taking out the insurance cover. This mattress protector has been put into "use" within the first week of receiving our mattress and we are really pleased with firstly the fit, it is slightly larger than the mattress for depth, but it doesnt move during the night and is cold to touch which for a child with autism and a growing child also increases their confidence at bedtime. Washed at 40 degrees on a standard cycle and tumble dried on a half heat cycle as I needed it back on the bed the same day and it was raining outside. Can not fault the quality so far.

Dear Dreams, we bought the bed for my sister in law who has recently been diagnosed with cancer. She loves the bed, the mattress and the fact that she can adjust it to get maximum comfort is just perfect. The service from Tracy in your Inverness store was brilliant from start to finish. Myself and my husband are in Spain and desperate to ensure we got the right bed for Christine. Tracy guided us through the process and we are delighted with the service from start to finish. The bed was delivered as promised and our hope and dream is that Christine will recover soon and the bed has given her such a boost it will definitely help her so much during this difficult time. We hope you will consider us for the TV and if we are lucky enough to win, we would give the TV to Christine. Thanks again best wishes Sheila and Steve.