The-Dreams-Workshop vs Dormeo Mattresses

THE GOOD: - Amazing build quality, feels very sturdy! - Incredible storage space. - Looks the part. Certainly looks more expensive than it is, even at this price point. I absolutely love this bed! Such a great purchase. I was looking to replace my existing cheap and creaky Ottoman with something more substantial. Browsing online I came across a few Ottoman's in a Dreams promotion so head down to the store to see them in person. This item wasn't in the promotion, but the quality of it vs. the others immediately surprised me and I went over budget to pay for it. The Oatmeal colour was lovely but given I have a darker carpet I wanted a darker colour but was worried the Slate would be too dark. Store colleagues have swatches for their bed frames so it's worth popping into store if you're not sure. The build quality of this bed is really really good. You really do get what you pay for and given you spend so much of your life in bed, it's worth the extra. The arms which hold the bed base and mattress are made from a solid metal. None of this cheap aluminium stuff you'd find at cheaper price points. The storage area is huge! It utilises 4 base boards sat on top of a cross-beam. The space inside is a little less than Dreams claim in the dimensions, but will happily fit plastic storage boxes up to 42 litre capacity (from places like B&M). After all that there's even then some room beneath the bed to slide a few things under it too. The beds component parts came in 5 boxes and are quite heavy so you'll probably need two adults to put this together (King size). It took us about 2 hours to construct it. There's certainly plenty of screws etc so you can be sure it'll be sturdy. Given COVID etc there was quite a wait on this and so I ordered it and patiently waited the 3 and a bit weeks for delivery. The delivery experience was good, with updates by text and email and a phone call on the day. I live on the first floor and the team were happy to bring the items in to the flat for me which really helped. My first nights sleep on this bed was a breath of fresh air vs the old frame. I could tell the difference immediately. In my opinion a solid base such as this or a divan is a much better option versus a slatted base. A platform base doesn't tend to wear as much on one side - especially if you're a single person or have a heavier sleeper on one side of the bed vs the other. THE BAD: The assembly instructions for this bed say you need 4 metal plates to join the two base boards together when in actual fact there is only enough screw holes on the bottom for 2 plates. The instructions are wrong here and had us hunting through all the boxes for a while before we figured that out. Perhaps they need updating Dreams? Secondly, the two base boards were actually missing 8 screw holes on the underside where the little plates should go. These plates basically keep the two based boards attached at the join. While there were markings where the screws should go, it was as if the manufacturer forgot to drill them. Fortunately this didn't impact the frame to the point I couldn't sleep on it but I still wanted to get it resolved. I emailed Dreams and after a few days had no response. Chasing this up by calling customer services, the young lady on the phone was very apologetic and helpful, although I often struggled to hear her through the background noise of her home working environment which she didn't seem too bothered by. Unfortunately, the resolution is where Dreams let me down. I now have to wait 3 and a bit weeks to get the matter resolved. Dreams are ordering two replacement base boards from the manufacturer which is going to take another 3 weeks. Come on! Poor show. The reason this annoys me so much is the fact that if it had been a major issue with the bed I'd have been sleeping on the floor for those 3 weeks. That'd have been less than ideal if I was a vulnerable person or something?! I've already waited 3 weeks for this bed and - in actual fact - all it needs is 8 pilot holes screwing into the bed to get the screws to grip the wood. I feel the current boards will simply be scrapped and go to landfill after this when they're perfectly fine. I said I was happy to drill those in, but I didn't want to void the warranty. Sadly Dreams wouldn't approve that, which I suppose is understandable. SUMMARY: Amazing bed, 100% recommend. Amazing built quality. You'll sleep well. Hopefully yours will be fully complete and you'll have no issues.

I recently purchased a mattress from Dreams, and I must say, it has truly transformed my sleep experience! From the moment I laid down on this exceptional mattress, I knew I had made the right choice. It's been a while since I've had such a comfortable and rejuvenating sleep, and I am thrilled to share my exceptional experience in this review. First and foremost, the quality of the mattress is absolutely outstanding. The craftsmanship and attention to detail are evident from the moment you set eyes on it. The materials used are top-notch, and you can feel the durability as soon as you lie down. It's clear that Dreams prioritizes quality and customer satisfaction in their products. The level of comfort provided by this mattress is unparalleled. The moment I sink into the plush surface, it gently cradles and supports my body, relieving pressure points and allowing me to drift off into a deep and undisturbed slumber. The balance between softness and support is exceptional, ensuring that I wake up feeling refreshed and energized every morning. One of the standout features of this mattress is its remarkable ability to minimize motion transfer. Even when my partner tosses and turns during the night, I am barely aware of their movements. This has significantly improved the quality of our sleep and eliminated any disturbances that used to disrupt our rest. Dreams truly understands the importance of undisturbed sleep, and this mattress delivers on that promise. Furthermore, the temperature regulation of this mattress is superb. I tend to sleep hot, but with this mattress, I never wake up feeling overheated or sweaty. The innovative design allows for excellent airflow, keeping me cool and comfortable throughout the night. It's amazing how such a simple feature can make such a significant difference in sleep quality. Lastly, I must commend Dreams for their exceptional customer service. From the moment I walked into their store, the staff was knowledgeable, friendly, and genuinely interested in helping me find the perfect mattress. Their expertise guided me towards the ideal choice, and their delivery team ensured a seamless and hassle-free experience. In conclusion, I wholeheartedly recommend the mattress I purchased from Dreams to anyone in search of a truly remarkable sleep experience. With its exceptional quality, unparalleled comfort, and outstanding features, it has exceeded all my expectations. Investing in this mattress has been one of the best decisions I've made, and I can confidently say that it has improved the quality of my sleep and overall well-being. Thank you, Dreams, for helping me turn my sleep into a dream come true!

I ordered this bed to allow me to sleep slightly elevated and it does not disappoint. However, if you want the 'all singing all dancing' model then the 800i is the one for you. This model I have raises the back and the feet area only, but I like it. It allows me to read in bed comfortably and it also has a 'zero gravity' which raises your head slightly and your feet slightly and is meant to make you feel as though you are floating, but I prefer to choose my own sleeping positions. The 800 provides different options which are really good but was out of my price range. The bed comes in two sections a top and a bottom and has 9" and 6" heights. It appears very sturdy, and I cannot move it from the place they fitted it. At 6" it is easy to get a flat vacuum underneath to clean. It is operated by a remote but also has the ability to be operated by an app on your smartphone. The bed also has a light under it which was really bright in the shop but doesn't shine like that in reality. The top and bottom ends of the bed operate independently via the remote. I like that when I get up in the morning, I can press the flat button on the remote and leave the bed to do 'it's thing'. The motion seems to be a bit jerky at times and I thought it was a fault but it seems that the showroom models also do that. Mine does have a slight 'thud' as it goes back down - and this appears to be coming from the head unit. Upon arrival the bottom end of the bed was covered in a white power / film which was on the metal base and also on/in the fabric, the crew leader stated he would request a replacement. However, this was not forthcoming until I raised it again with the showroom. After being inspected by a second crew on Friday they have agreed it is faulty and customer service have stated the entire base will be replaced this coming week. Despite this I am very happy with the sleepmotion bed. I would, if I could afford to, upgrade to the 800 as I think it gives you a better range of movement and support. Overall, I am very happy I moved to the adjustable bed as it supports with many medical needs I currently have, and which may escalate as I get older. I am also happy with the way that Dreams have dealt with the problems but feel that they need to accept the issues raised by customers and not make them feel like they are making things up. I am hoping that when the bed and the mattress are replaced this week that I do eventually get to the nights of comfort that Dreams say they offer.

I bought the i200 from the Chandler's Ford branch, in Southampton from a very wonderful and honest sales rep called Katie. I was buying this for my sons room, as he often sits in bed (like most youngsters) and plays the Xbox with his friends. Also, if he's unwell, it will help to prop him up. I was apprehensive about buying because it was to sit within my sons existing, wooden, bed frame; I didn't want the mechanical base exposed. So I went away, measured up the wooden frame and returned to the store the following day to check against the i200. All seemed well and Katie was very confident it would fit. With that the purchase was made. I had to wait a month due to it being new / shipped. It arrived today and be warned, it's heavy! 81kgs in its box. I got the delivery men to leave it downstairs and I was going to carry it up later, assuming it might be in two parts; I was wrong. I took it out of the box and the wife and I managed to carry it (stair by stair) upstairs, separate to the additional bits within the box. If needed it will part in to two frames which are held together by two swivel nuts and bolts. You have a choice of legs at either 3", 6" or combine the two for 9". I went for the 6" legs as that suited the wooden frame best. From there it's a simple case of screwing on the legs, plug in the front motor (the back motor is already plugged in) and plug in the transformer - done! Again beware that this is a two man job when lifting and shifting. Once it was flipped and on its legs I was then able the push it into the wooden frame. I took one side of the wooden frame off for ease and replaced once the i200 was in place. If the rooms big enough you could just simply lift the outer frame over the top and drop it in place. Very simple, very comfortable and my son loves it. The remote looks and works great, with buttons that light up when in use. I believe you can control the bed via an app on your phone too, as the instructions state. I'm now considering buying one for the wife and I as we're due a new bed. On that note, I'd imagine the i200 works best with a foam mattress as I wouldn't think a spring mattress would last too long being manipulated by the up and down motions. All in all, a fantastic product and excellent service from Dreams, hense the long review being worth my time! Ps. I've included some photo's that may help a potential future buyer. Kind regards, Mark Roberts

I bought the item a month ago, it took about 15 days to arrive ( what I think was a bit long but its it's ok, sometimes the production takes more time than we wanted). The bed is easily assembled, what puts off the need of a person assembling it for you. I've purchased the brown mocha color, the color would match with other furniture and also it hides eventual stains of caused with the time (take that in consideration when buying: darker colours are always better than lighter when close to the floor). The height of the bed is something that might scare some people but is definitely a good thing, the lower the bed the closer to the floor, for people with allergies "the higher the better" is a truth. Also for elderly people or people with some mobility problems ( or just normal people after a couple of pints on the might before) higher beds makes it easier to get out of it and also to lay on it. The fabric seems a bit fragile but it's not a thing that will be under friction so it does last for a while. Just on the drawers that I believe could be another material or at least reinforced somehow. Regarding the drawers they are nice and aligned with the bed surface, avoiding the rush of stepping on by mistake (and breaking by mistake too). It does slides smoothly although the interior sides could be a bit higher, increasing the volume capacity of it. The fact of having two on the same side makes it easier to use it in a corner without loosing any drawer. It is easy to move it since it doesn't weight much, the use of pinus makes it lighter and the structure frame is set in a way that takes advantage of pinus, without look fragile as the majority of minus bedframes. The castors are also a good thing since makes it really easier to me pushed/pulled to a different position or room. Regarding the company, I have no complaints at all nor about the customer service nor about the delivery team. Just remember that it was my experience and might be different according to different teams/customer assistant. I definitely recommend this item if you want something on this range of price and some quality associated. If you are not sure don't buy it online, call them tell them your concerns and if you still not sure I believe they might have physical stores where you can see . A good service is also related to you awareness of the product/service.

My husband got me this mattress for my birthday, I was suffer with painful hubs and shoulders, plus I have spinal stenosis in my middle and upper back. Every night was painful and constantly waking up with m6 old mattress. So hubby being the 3very so thoughtful person he is got me this Dormeo mattress fir my birthday, and WOW WOW WOW. NO MORE SORE HIBS OR PAIN ANYWHERE. I sleep better I still wake up once a night fir the bathroom, but it’s the best present he ever brought me. We turn it once a month to keep it even , you just sink into it , I can feel were my bottom goes. and it quickly reshape ps to your body as you move. Just a brilliant mattress. I also have the Dormeo Octasense Pillow which is the best pillow in th the world. Had it for a year now and it’s still as new. Brilliant support and softness that make you feel so comfortable. Adds to my grey night sleep. Many Thanks Dormeo

At the beginning of 2020 my husband and I decided to retire our mattress and splurge on a new one. Three mattresses later (all of which caused aggravation and discomfort to an existing lower back issue that I have) and four months later, we trepidatiously bought a dormeo mattress, but prayed it would alleviate the issues I was having...... our prayers were answered! The mattress we purchased is a hybrid, with spring coils and a memory foam top; it is not too soft and not too firm, which is perfect for my lower back pain. Unlike the initial memory foam mattress, I actually sink into this one rather than just laying on top. It is easy and light enough to turn, asper the instructions, and the size is true to size standards; all of my original king sized sheets fit this mattress perfectly. Sorry for the long spiel, I'm just extremely happy with this mattress and my back is very thankful also.

I am very pleased with this mattress. It took some getting used to. Having slept on it for 3 months now, I can feel a difference in my back. The support it provides is excellent. It is unfortunate that I couldn't try the mattress before buying, but based on the description from Dormeo, I went for it. This mattress feels as good as other well known and more expensive memory foam mattresses. One negative is that there are no handles on the sides of the mattress to enable rotating it. So it is difficult to hold it to rotate. It comes rolled up, and then you open it and roll it out. But if I had any reason to return it, i don't believe i would ever be able to fit it down the stairs again. Fortunately that is not necessary for me, but worth considering before buying.

We purchased the soft/medium mattress and it is so comfortable. I suffer from back and joint pain and found it a real struggle getting comfortable at night and getting out of bed in the morning...we had a silentnight “orthopaedic” mattress it very uncomfortable and was anything but silent. It took a couple of weeks to get used to our new Dormeo mattress but we are so glad we invested in it. No more backache!!! We also purchased the memory foam pillows, again they are extremely comfortable but are not a standard size pillow which is a pain when trying to find pillowcases that fit. The only thing I can complain about is the heat that is generated from the mattress. I would highly recommend purchasing from Dormeo plus you can spread the cost over 3 months

Ordered this at the begging of May and received it within the last couple of weeks (been a delay due to coronovirus issues). The mattress has taken a couple of weeks to get used as took time to work out which side/firmness/ support suited me. Comfortable mattress, arrived in perfect condition. My only thing I would like to mention is that this mattress appears better suited for a couple Sharing a bed (obviously), as a single person it has taken a bit of time to break in and can sometimes be a little uncomfortable as I am using it alone. Neither the less a great comfortable mattress but feel it is better suited to a couple who will sleep on both sides, little more difficult to get comfortable as a single person sleeping in the middle.