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iGel Mattress Reviews 2026: Tested & Rated

iGel mattresses at Bensons for Beds all contain gel and have a medium feel

Fact Checked
Written byBecky Reeve, Editorial Director, Mattress Expert
Updated6 April 2026
4.2/5

Rated 4.2 out of 5 with 3518 aggregated and independent reviews
#23of 29Reliability rank→

iGel Memory Foam Mattresses are pitched as the “next generation” of memory foam mattresses, sold exclusively by Bensons for Beds. Their prime selling point is that they are able to deliver the memory foam moulding and comfort properties but without the downsides associated with typical memory foam mattresses like overheating due in part to the iGel range being specially formulated to include intelligent temperature regulating materials. The iGel is designed to draw heat away from you to help make sure that you are never too hot, and never too cold.

Who are iGel Mattresses suitable for?

The entire iGel Mattress range focuses on comfort first with it’s supportive and comfort properties. This does come at a price, these are not budget mattresses and should not be treated as such. They would often be unsuitable for a guest room due to the cost but would be a viable consideration for those looking at their sleep as a long term investment. Remember, we spend a third of our lives sleeping and with a lifespan on the iGel mattresses of around 7 years, that’s plenty of usage for the costs involved.1 If you find that you like the idea of memory foam but don't like the idea of getting too hot during the night, then the iGel range is the best option on the market right now.

Who makes iGel mattresses?

iGel mattresses are produced exclusively for Bensons for Beds. Their origins are not made public, perhaps suggesting that they are not manufactured in the UK. We’ve reached out directly to Bensons for Beds on clarification surrounding the iGel origins but as yet are unaware. That said however, the origin is largely secondary to the quality and with a 10 year guarantee across the current range, the production quality of the product can't be called into question

Choosing an iGel mattress

Bensons for Beds, the sole distributor of iGel mattresses, has been busy in recent months expanding their popular iGel range. As a result there is more selection than ever before of these high quality and durable mattresses. So what exactly is the right one for you? It all comes down to suitability because what is right for you might not be right for me. Fortunately we have got this one nailed. Simply navigate to any one of the iGel mattresses below and take the mattress wizard quiz, a staple of this website that will ask a series of questions to determine suitability in regard to support layers and firmness. A combination of that and the insights gained through this page will suffice to determine suitability.

iGel vs. Tempur® mattress

Many in the industry will quickly attest to the fact that there are only so many different materials, fillings, comfort layers and supports with which to build a good quality mattress. To that end, many luxury suppliers often have products that offer many of the same benefits and perks. With that said, we’ve had a couple of people reach out asking about the core differences between the two line-ups.

iGel, as the name suggests, offers a gel layer which offers many of the benefits of memory foam without the downsides. Tempur, while offering their own “spin” on traditional memory foam, is still ultimately memory foam and in our opinion has many of the same difficulties surrounding temperature regulation. To that end we would recommend iGel over Tempur for those that find themselves getting too warm at night. After all, the cooling effects of gel don't necessarily make the mattress cold, rather, just right and most suitable for all-round deep sleep.

iGel mattress customer reviews

We’ve been tracking iGel mattresses for a number of years now and while the product lineup has changed a few times, the reviews are mostly happy ones. Comfort is what owners mention first, and a good number say the aches they used to wake up with have eased (“no more pain in hips”, one wrote). Combine this with the impressive workmanship and crafting of the range and it’s easy to see why Bensons for Beds have made it their primary offering.

The gel layer is where owners disagree. Plenty say it keeps them cool, and one wrote that “the cooling gel layer works well”. Plenty of others bought an iGel for the cooling and found it no cooler than their old mattress, or warmer. One owner said that in a heat wave theirs “was like sleeping on a hotplate”.

The other complaints are about firmness, weight and smell. Some owners found the mattress that arrived firmer than the one they tried in the shop (“Much harder than the one we tried in store”), and a few who ordered a firm found it too soft. These are deep, heavy mattresses, so turning one is “definitely a two man job” and your old fitted sheets may not fit. A chemical smell that takes weeks to clear comes up too, as do couples who roll together in the middle.

The iGel Guarantee

As is the case with many mattresses we review on this website, it isn't uncommon for them to feature a 1 year guarantee. That isn't the case with iGel which is the backbone of the Bensons for Beds premium lineup and consequently features an impressive and industry leading 10 year guarantee across the entire range. When you consider the average mattress is replaced after 7 years, this means you are getting the mattresses typical lifespan covered under guarantee should anything go wrong in that period. It is both confidence inspiring and a sign of the sheer quality on offer.

How the iGel range breaks down

We've had several iGel models through over the years and Bensons keeps refreshing the lineup. Right now it's built around the Nanotech family, with tiers stepping up by spring count, cover quality and how thick the gel comfort layer is on top.

The entry tiers pair a standard pocket spring base with a thinner gel layer. Good enough for anyone who wants the cooling without paying for the premium build. Step up to the higher tiers and you get pillow top construction, more springs, and a thicker gel layer that - I'll be honest - feels noticeably different from standard memory foam when you press into it. If you can get to a Bensons showroom to compare the two tiers side by side, it's worth the trip.

How the range has evolved

We've been following iGel long enough to see what's changed and what hasn't. The earlier models had a thinner gel layer and leaned more heavily on the temperature-regulating cover to do the cooling work. Current Nanotech models use a thicker gel layer that holds its cooling through the night rather than fading after an hour or two. That's a real improvement, not a spec sheet update.

The warranty extension tells a story too. Earlier models carried a 5 year guarantee. Several of the newer ones run to 10. Bensons wouldn't extend that unless they were confident the current production is holding up better than what came before. To be fair, based on what we've seen, they're right to be.

iGel against the other gel options

iGel isn't the only gel mattress on the UK market, but it's the most established. Silentnight Geltex, Coolflex and Otty all use gel-infused materials for similar cooling. Where they differ is in feel and where you buy them.

Geltex sits on Silentnight's Mirapocket springs and runs a bit firmer. Coolflex through MattressNextDay is the budget route - works well, costs less, no showroom though. Otty gives you gel foam over pocket springs delivered in a box, which suits buyers who'd rather order online than visit a store.

iGel is the one to look at if you want proper gel cooling, prefer buying from a bricks-and-mortar retailer where you can try before you commit, and don't mind paying a bit more for the thicker comfort layer and longer warranty. If any of those things don't apply, one of the others might suit you better.

Strongest categories: For hip pain · For neck pain · For heavier builds

Reasons to buy

  • Gel cooling layer handles overnight temperature better than standard memory foam, with current Nanotech models holding the cooling through the night.
  • Bensons for Beds exclusive with 170+ showrooms for try-before-buy, the strongest showroom testing advantage in the gel mattress category.
  • Nanotech range tiers from entry to premium with increasing spring count, gel thickness and cover quality at each step up.
  • 10 year guarantee on every current model, above average for the category and extended on newer production runs.
  • Pocket spring base underneath the gel layer provides structural support and airflow that foam-only gel alternatives lack.
  • Pillow top construction on premium tiers adds a distinct comfort step that entry gel mattresses at other brands don't match.
  • iGel pillows alongside the mattress range offer coordinated cooling for buyers who want the gel temperature effect at head level too.
  • Longer UK retail track record than most gel mattress brands, with multiple product generations refined based on real customer feedback.

Reasons to avoid

  • Bensons-exclusive distribution means you can't comparison-shop iGel pricing across any other retailer.
  • Manufacturing origin is not publicly disclosed, limiting transparency compared to UK-made heritage brands.
  • Headline RRP is premium and the real value sits in Bensons' promotional cycles, so timing a sale event matters.
  • Firmer side of medium on most models, catching lighter side sleepers at the shoulder if the gel layer isn't thick enough for their weight.
  • Heavier construction makes the mattress difficult to move or rotate without a second person.
  • Entry-tier models have thinner gel layers where the cooling effect fades faster through the night than on premium builds.
  • Gel feel is different from traditional memory foam sink, and buyers who specifically want slow-contouring body-hug may find iGel too responsive.
  • Trial terms follow Bensons retailer policy and are shorter than the 100 to 365 night D2C alternatives.

Why you can trust WantMattress We spend hours testing (and/or researching) every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.

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  8. iGel Side Sleeper Deep Pillow
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  10. iGel Front/Back Sleeper Medium Pillow
    iGel Front/Back Sleeper Medium PillowBy iGel“For my husband who suffers with bad shoulders , finds this much better and more comfortable than normal pillows....” – Verified Review
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iGel mattress FAQs

Are iGel mattresses any good?

For hot sleepers who want gel cooling with showroom testing, yes. The current Nanotech models deliver cooling that holds through the night rather than fading after an hour, and the pocket spring base underneath gives structural support foam-only alternatives lack. The premium tiers with thicker gel layers are where the range performs best. Entry tiers are decent for the price but the thinner gel doesn't deliver the same overnight temperature performance.

What are common iGel mattress problems?

Firmness and heat come up most in the unhappy reviews. On firmness, the mattress that arrives can feel harder than the one tried in the showroom, and one owner wrote that theirs was "Not as soft as it felt in the shop, even 3 weeks on". On heat, some owners bought an iGel for the cooling and found it "not as cool as was described", or warmer than the mattress it replaced. Weight is another practical issue. iGel mattresses are heavy and difficult to rotate alone. Owners also mention a chemical smell that can take weeks to clear, and couples rolling together in the middle. Some happy owners say theirs took a few weeks to get used to.

Does iGel need a specific bed base?

Most iGel mattresses work on any solid slatted base with gaps no wider than about 7 cm, platform bases or divan tops. Adjustable bases work with some models but not all because the thicker pillow top constructions resist flexing on motorised frames. Check with Bensons before ordering if you're pairing with an adjustable base. Avoid putting any iGel mattress on a worn-out base with sags, because the gel and spring unit will take on the shape of whatever sits underneath.

How long do iGel mattresses last?

Five to seven years of nightly use is realistic, with premium Nanotech models potentially lasting longer thanks to the thicker gel and higher spring counts. The 10 year guarantee on newer models suggests Bensons is confident in current production durability. Regular rotation (head-to-toe every couple of months) helps spread wear evenly across the gel layer and extends the useful life.

Can I buy iGel outside Bensons for Beds?

No. iGel is exclusively manufactured for and sold through Bensons for Beds. You won't find it at Dreams, John Lewis, Amazon or any other UK retailer. This means Bensons' pricing is the only pricing, and the trial and return terms are whatever Bensons offers. The trade-off for exclusivity is that Bensons showrooms let you try the range in person before committing, which gel mattresses especially benefit from.

References (1)

  1. Aminoff et al. (2011). We spend about one-third of our life either sleeping or attempting to do so. Handbook of clinical neurology.

    https://doi.org/10.1016/b978-0-444-52006-7.00047-2↩

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