Igel vs Dunlopillo Mattresses

Very disappointed in the sales talk used to make us purchase the mattress protector. This is sold to apparently cover us for accidents.? The lady who sold us the mattress which was £1400 looked uncomfortable talking us through the mattress cover.. I kept asking questions. If the mattress needs a protector for insurance it should be complimentary. This product makes the mattress hot and sweaty as it is made of cheap plastic. It’s not fit for purpose in my opinion. After four nights with it on we finally worked out we were so hot because the plastic used was similar to hospital beds and we were practically cooking. Clearly all mattresses are personal different for the individual. So some our breathable hot or cooling etc. what’s the point of making us purchase a cover plastic cheap though £34.99 is very expensive. This totally defeats the object of a breathable cooling mattress. Personally feel like we have been conned. If we had not worked out the cover was the problem, we would have demanded a refund for the mattress. So not the experience we were hoping for. The lady who served us was very helpful until the sales push!!!

"We had a memory foam mattress that needed replacing a so we decided on this igel mattress as it claimed to disperse the heat more effectively, we had to wait for 4 weeks for it to be delivered but having tried it for 2 nights this mattress is significantly cooler than our previous memory foam mattress, it is a firmer rating which I will have to adjust to, but it is fine. I suffer from severe pain and insomnia so I was rather concerned about trying a new mattes but I did manage a little more sleep than normal over the last couple of nights, so I am hopeful! The chemical smell was strong for the first night, but by the second night it had faded. The one thing we didn't realise was how much deeper this mattress is compared to our old one, so we will have to buy new sheets and I struggled to get into bed as I am small!, so on the whole we are pleased with our purchase, just wish I could have afforded the matching bed frame to go with the mattress. Spending a lot of money on a mattress is a consideration for us all but we spend a lot of time sleeping (if we are lucky) so it is money well spent."

"We tried this mattress in the shop and it felt extremely comfortable. We were also taken by the idea of a mattress which regulates body temperature (thinking about the summer months). Having now had the mattress four days my advice is "don't be taken in by the sales pitch". Every night we have struggled with overheating which has never been an issue before. Both myself and my husband ache all over, and we are exhausted having struggled to sleep on such an uncomfortable bed. We have therefore decided to send the mattress back. However be warned as when I called to arrange for the mattress to be returned Bensons told me they deduct 10% of the mattress value if we choose a new mattress through them (and no refund of difference if the mattress is cheaper than the original) or 20% if we request a refund. All in all a terrible shopping experience with Bensons and we shan't be using them again."

After sleeping on the mattress, which is definitely more comfortable than our old one, we will be requesting an exchange for the extra firm because the firm that we ordered is just not firm enough. I must say though, that I am disappointed in the after sales customer care. At delivery we realised that the wrong pillows were put n the order form, which I did not pick up at the time of the order. When I called the shop, I was told that they can't do exchanges in the shop and that I would have to pay £10 extra per pillow becuase the special was over. I know which pillows I ordered at the time of the order and I believe that the wrong pillows were deliberately put on the order and if caught at the time would have been corrected, but because I only caught it after delivery, I was told I would have to pay more. I think the customer service like this after such is big order is disappointing. 2 stars for that.

I’m glad to write this review 3 weeks after delivery of my new mattress. Initially, I found it much firmer (purchased medium firmness) than the one tried in the showroom. In fact, I did not like it after first night’s sleep and then after 3 nights wanted to return it! But after some research I decided to persevere. According to some experts advice new mattresses require “breaking in” just like a pair of new shoes. My body got used to the old memory foam unsupportive mattress, hence why the new one felt so awfully uncomfortable. I’m somewhat perplexed why the staff wouldn’t explain/mention this?! So to summarise, my new mattress is absolutely amazing. I wake up feeling refreshed, with no aches, pain or stiffness in the lower back. I would highly recommended - but please give it a chance before you decide it’s not right for you. It’s well worth it!

I first had a new Dunlopillo mattress (bed) in 1984 and I slept comfortably everafter. I reluctantly had to get rid in 1912 as i was downsizing and moving many miles down south taking only the two single beds in my spare room , which had nothing wrong with them but not as comfortable as I thought. I decided to return to what I knew and I'm so glad I did, my new mattress is heavenly!

This is our third Dunlopillo mattress in 40 years - we love them! The support of the Celeste is not too firm but feels very supportive and I??m 14st. The slightly softer top layer feels really ??snuggly?? without detracting from the firm support. It also makes the bed warmer throughout the night without being too warm.

I would have to say this must be the best mattress I've ever slept on. Had it a while now and don't regret in the slightest. Expensive but in this case you definitely get what you pay for.Quality is spot on too, feels like it will last forever.

For someone with a weak back and a tendency for sore joints this provides a good balance between back support and comfort. It is soft to the touch but supports well when you lie down. It needs a slatted base for ventilation.

We were attracted to this mattress with it being latex, Its a which recommended mattress, So knew it would be a good buy.Very comfortable with great pressure relief for my hip pain (my wife recently had surgery)