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Luna Mattress Reviews 2026: Which Luna Is Best?

Luna's pocket spring hybrids all contain memory foam and most also contain gel

4.7/5Owners1,359 reviews
#11of 44Reliability rank
Fact Checked
Written byBecky Reeve, Staff Writer, Mattress Expert
Updated12 October 2026

Luna Mattresses are a mid-range brand of mattress that is exclusive to Mattress Online. While the Luna Mattress brand has not been around for long periods of time, most owners who have reviewed their Luna Mattresses are happy with them.

We’ve looked at what people have been saying about the Luna Mattresses and the thing that keeps coming up is comfort, then value for money and support. One owner wrote “Found mattress very comfortable and very supportive.” The complaint that comes up most is a chemical smell after unwrapping. One owner said it “soon went away”, another wrote “Cannot get rid of the smell.” Some found their Luna firmer than its rating and a few found it warm to sleep on. A handful said theirs felt thin, or more like foam than springs.

What are Luna mattresses like?

The Luna range is primarily built up with a combination of memory foam and reflex foam throughout the mattresses at different layers. The mattresses also feature an amount of micro-pocket springs for additional support and to help prevent any sagging.

These mattresses come rolled up on delivery and will need up-to 48 hours outside of their wrapping to expand fully. The main benefit to this method of delivery is that the item comes in a box that you can easily take up the stairs by yourself, a feat not easily accomplished when they arrive already at full-size.

Luna mattresses are middle of the road in their tension, that makes them ideally suited for the average person. If you have a below average BMI, you would be better suited to looking at Softer mattresses whereas if you have an above average BMI, or, you suffer from back pain, you would be better suited with a Firmer mattress. Those fitting into the average category however will adore these mattresses, medium firmness is the ideal choice and these mattresses really do deliver on support and comfort.

What are Luna Mattresses like to lie on?

Luna Mattresses give your spine the support it needs in order to wake up feeling refreshed, relaxed and not in pain, however, that doesn't make them suitable for those suffering badly from back pain, in this instance, we would recommend a firmer mattress than those offered by Luna.

Unlike some mattresses with memory foam layers, you will find movement not too restricted when swapping positions in the night, nor will the memory foam on these products overheat you to any considerable amount due to the breathable nature of the materials inside the Luna range.

Should I buy a Luna mattress?

These mattresses, while from a relatively unknown brand, have owner reviews going back years, most of them positive. Due to their exclusivity with Mattress Online, you are avoiding the upmark on the price that you would otherwise get from the bricks-and-mortar chains meaning that you get a better deal on a better mattress. One caveat is that, due to the rolled and vacuum packed nature of the Luna mattresses, there may be a slight lingering chemical smell when unwrapped for around 24hours after it is unpacked, that aside, a Luna mattress will last a considerable amount of time at a fantastic price and with great support.

Luna from our side

We've been following Luna since Mattress Online launched it, and it sits at the more serious end of the retailer own-label category. This isn't a token mattress with a brand name stuck on it - it's a proper hybrid range covering multiple tiers with different feature sets, priced to compete with the big D2C names on spec rather than just on marketing.

Build quality has been consistent across the models we've reviewed. Reasonable foam densities, micro-pocket springs that add real edge support rather than decoration, and covers that are well done for a retailer brand. The rolled delivery keeps costs down and the savings get passed through in the pricing.

Picking the right Luna

The model naming makes this easier than most brands because the number tells you the spring count. Memory 1000 Pocket Hybrid is the entry point, and the Memory 2500 is the one I'd point most buyers towards because it hits the balance between price and performance well. The 4000 Support Gel and 6000 Plush Gel add cooling gel alongside higher spring counts, and the 6000 is the one to look at if you tend to run warm.

That numbering system is one of Luna's underrated strengths, to be fair. When you're comparing a 2500 against a 4000, you know immediately what the price difference is buying you without having to decode any marketing language.

Practical Notes

Mattress Online exclusivity means no showroom, so you're buying online without trying first - the same trade-off as any bed-in-a-box brand. On the plus side, you dodge the retail mark-up the high street chains add, which shows in how Luna prices against equivalent spec from the bigger names.

Delivery is standard rolled format - about ten minutes to unbox, up to 48 hours to expand fully. There's usually a slight chemical smell on the first day which is normal for any vacuum-packed mattress and clears up quickly if you open a window in the room.

For buyers who've been comparing Emma, Simba and Otty and want a hybrid from a UK retailer at competitive pricing, Luna holds its own on build quality at equivalent spec. The 2500 in particular sits right in the territory where those brands compete, and the value for money is strong.

Strongest categories: Gentle for osteoporosis · Bed-in-a-box options · Back pain support

Where to buy Luna today

1 offer

* We may earn commission if you buy through these links.

Reasons to buy

  • Mattress Online exclusive that most owners who have reviewed it rate highly.
  • Memory foam and reflex foam layered construction delivers good all-round support at mid-range pricing.
  • Comfort is the most consistent positive in the reviews, with value for money and support behind it.
  • Suits light sleepers who need a stable, non-disruptive sleeping surface.
  • Mattress Online's delivery and returns infrastructure handles the logistics behind the purchase.
  • Rolled delivery format fits through tight spaces and narrow stairs without needing a two-person carry.

Reasons to avoid

  • Mattress Online exclusive means no option to comparison shop across retailers or try at a different stockist.

How we reviewed these

7 products comparedAssessed by our team · 10+ years

Drawing on over 10 years in the bed and mattress industry, our team compared 7 products on this page. How we review

Viewing 1-7 of 7
  1. Luna Memory 1000 Pocket Hybrid MattressPromotedPocket springMemory foamGel
    FirmnessMedium
    9.6/10Our ratingAssessed4.7/5Owners741 reviews
    View review of Luna Memory 1000 Pocket Hybrid Mattress
  2. Luna Memory 2500 Pocket Hybrid MattressHybridPocket springMemory foam
    FirmnessMedium-firm
    9.4/10Our ratingAssessed4.7/5Owners445 reviews
    View review of Luna Memory 2500 Pocket Hybrid Mattress
  3. Sponsoredmiddle retailer banner out
  4. Luna 4000 Plush Gel Memory Pocket Hybrid MattressHybridPocket springMemory foam
    FirmnessSoft-medium
    9.2/10Our ratingAssessed4.7/5Owners142 reviews
    View review of Luna 4000 Plush Gel Memory Pocket Hybrid Mattress
  5. Luna 4000 Support Gel Memory Pocket Hybrid MattressHybridPocket springMemory foam
    FirmnessMedium-firm
    8.8/10Our ratingAssessed4.7/5Owners25 reviews
    View review of Luna 4000 Support Gel Memory Pocket Hybrid Mattress
  6. Luna 6000 Support Gel Memory Pocket Hybrid MattressHybridPocket springMemory foam
    FirmnessMedium-firm
    8.8/10Our ratingAssessed4.5/5Owners11 reviews
    View review of Luna 6000 Support Gel Memory Pocket Hybrid Mattress
  7. Luna 6000 Plush Gel Memory Pocket Hybrid MattressHybridPocket springMemory foam
    FirmnessMedium
    8.8/10Our ratingAssessed5.0/5Owners5 reviews
    View review of Luna 6000 Plush Gel Memory Pocket Hybrid Mattress
  8. Luna Gel Memory Pillow
    8.8/10Our ratingAssessed4.5/5Owners22 reviews
    View review of Luna Gel Memory Pillow

Luna mattress FAQs

Luna mattresses carry Mattress Online's 100 night comfort trial, an exchange rather than a refund. The trial follows Mattress Online's policy, not a Luna brand policy, so check the specific terms before ordering.

Mattress Online stocks several exclusive brands including Luna, Romantica, Botanicals and Elle Decoration. Luna focuses on pocket spring hybrids with memory foam at the accessible mid-range tier. Romantica offers open coil builds. Elle Decoration brings design-led pocket spring with natural fillings.

Yes, the memory foam and reflex foam construction delivers proper support for nightly use at mid-range pricing. Most owners who have reviewed theirs rate it highly, and comfort and support are among the things they mention most. The complaints are more often about firmness or a smell after unwrapping than about wear. For heavier sleepers, check whether the specific model has adequate depth and density to support higher body weights over the medium term.

Luna mattresses are delivered through Mattress Online's courier network, typically rolled and vacuum-packed for manageable logistics. Free delivery is included on most orders. Allow 24-48 hours for full expansion after unboxing before judging the final feel and firmness.

Warranty terms follow Mattress Online's policy for the specific model. Check the product listing for the exact warranty length before committing. Keep the order confirmation and delivery receipt for any future warranty claim through Mattress Online.

Corrections

When we get something wrong, we fix it and say so here. All corrections

12 October 2026
We said Luna mattresses were foam-only with a 60 night trial. They are pocket spring hybrids with memory foam, and carry Mattress Online's 100 night comfort trial, an exchange rather than a refund.

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