Igel vs Hyde-And-Sleep Mattresses

Mattress is very good. However, I purchased a Mattress Protector Perfect Partner' designed to compliment this mattress and upon opening it it said it was not to be used with an electric blanket. As I use an electric blanket all winter, it means this product (which cost 54.99) is useless for me. I would point out that this warning is on a label on the protector and nowhere on the packaging did it show this warning. I took it back to the shop but was told they could not refund or exchange for a diffent protector, because I had opened it. I explained that I had opened it in good faith, never expecting to see that warning. The Salesman rang a Manager in another store and the confirmed that because I had opened it, it could not be returned. The Salesman also rang Bensons Customer services, who said the same. I rang Customer Service myself and got absolutely nowhere. I was told by the person I spoke to that I could not speak to anyone in a higher position than him, as apparently that person does not exist! So, I have a 54.99 Mattress Protector, which is just about to go in the bin. I am shocked by Bensons after sale service. Whilst purchasing the bed and the mattress everyone was very pleasant and efficient. I suppose that is because I was spending 2000+ I have 60 days to return the bed if I don't like it. I am tempted to because of the incident with the mattress protector.

I am a hot sleeper and so have always avoided memory foam mattresses. But over the past few years no matter how carefully I have chosen a mattress, they have never given me the support and comfort I need. My back aches, my hips hurt and I toss and turn. So, did some research , went to Benson's , spoke to lovely sales assistant lady and bought the iGel mattress. Have been sleeping on it now for about 3 weeks and I mean sleeping on it. I got the medium which is perfect for me. I also bought the iGel Advance mattress protector and I can honestly say I do not have a pro lem with overheating. The mattress feels supportive. It kind of cradles my hips if I turn in my side but I am not aware of any constant tossing and turning. I wake up feeling as if I have had some quality sleep which is lovely. It is expensive, but how do you put a price on sleep. Things like this are always subjective. I just wish I had risked it earlier, it would have saved me all that wasted money on mattresses that I disposed of quickly because they were not what I was looking for. And the ability to try it out is good, even if there is an admin charge to exchange but it is a good fall back. I can highly recommend this mattress.

Happy with my purchase but quite expensive even on a discount deal. I am a very warm person even in winter. Needed a new mattress anyway and wanted one that would keep me cool. Have slept much better on this one than my old (also expensive) one. But consistently good sleep is worth the money. I have noticed the cooling effect, especially in the recent heatwave. I've slept without any duvet and been the perfect temperature. If it does warm up a little under my body, I simply move .... even if I move my arm to a new part, it's noticeably cooler. The only problem now is that none of my mattress protectors or fitted sheets will stay on at each corner because the mattress is much deeper than my previous one so I'll have to invest in deeper ones. Also have to say I was very happy with Benson's service from start to finish. From the salesguy and other staff in store (Bournemouth, Mallard Road) to the delivery guys ... all really couteous, helpful and cheerful. Able to answer all my questions and give advice. For this reason I've always bought my beds and mattresses from Bensons. Trustworthy and reliable. Credit where it's due so well done guys.

Very disappointed in the sales talk used to make us purchase the mattress protector. This is sold to apparently cover us for accidents.? The lady who sold us the mattress which was 1400 looked uncomfortable talking us through the mattress cover.. I kept asking questions. If the mattress needs a protector for insurance it should be complimentary. This product makes the mattress hot and sweaty as it is made of cheap plastic. It's not fit for purpose in my opinion. After four nights with it on we finally worked out we were so hot because the plastic used was similar to hospital beds and we were practically cooking. Clearly all mattresses are personal different for the individual. So some our breathable hot or cooling etc. what's the point of making us purchase a cover plastic cheap though 34.99 is very expensive. This totally defeats the object of a breathable cooling mattress. Personally feel like we have been conned. If we had not worked out the cover was the problem, we would have demanded a refund for the mattress. So not the experience we were hoping for. The lady who served us was very helpful until the sales push!!!

After sleeping on the mattress, which is definitely more comfortable than our old one, we will be requesting an exchange for the extra firm because the firm that we ordered is just not firm enough. I must say though, that I am disappointed in the after sales customer care. At delivery we realised that the wrong pillows were put n the order form, which I did not pick up at the time of the order. When I called the shop, I was told that they can't do exchanges in the shop and that I would have to pay 10 extra per pillow becuase the special was over. I know which pillows I ordered at the time of the order and I believe that the wrong pillows were deliberately put on the order and if caught at the time would have been corrected, but because I only caught it after delivery, I was told I would have to pay more. I think the customer service like this after such is big order is disappointing. 2 stars for that.

It's been over 6 months since I bought this mattress, and it absolutely changed my life, literally. For my whole life my sleeping quality was very bad, I used to sleep no more than 5-6 hours, I was waking up during the night, I've had a bad back, and was waking up tired every day. I changed my diet, I had a consultation with my GP - nothing helped. I just got used to it, and I thought that's just the way I do, tough. After moving home I decided to buy a new mattress (the one I had before seemed to be good), and I got this one from dreams. The first week or 10 days were weird. I didn't know if maybe I picked the wrong one, or maybe it's faulty, I just couldn't find the right position to sleep etc. But it must of been just my body adjusting to it I guess, because after around a week till now.. OMG. It is insane, it is the best thing I have ever purchased in my life. Literally every day when I wake up, I just can't get over how much I love it. My partner is the same, it's just unbelievable how well we sleep now. I do not wake up in the middle of the night even once, when before I did even 5 times. The quality of my sleep now is absolutely fantastic, I can easily sleep 8-10 hours now, and every morning I feel energised and happy. As much as we all missing going on holiday because of the pandemic, a part of me now is worried that wherever I go now, I will have to sleep on different mattress than mine, and it makes me just tiny bit anxious. I have recommended it to everyone I know and I can recommend it to you all. The mattress is classed as very firm, but you sleep like on the cloud. It adjusts to your body perfectly. We wanted to buy the super king, but the frame we liked was king size, and we were worried it may be to small, but it's absolutely not, even if one person is heavier, then it does not affect the other one, you have your kind of cloud around you and you just perfectly sink in. This is the longest review I ever made, but I felt like I have to, like I owe that to Dreams - thank you. I have never slept better than now.

Having had a medium/firm mattress for the last god-knows-how-many years, and both of us developing bad backs from it, we decided to shop for a new one. After much consideration, we settled on this mattress and WHAT A DIFFERENCE.l! It's much firmer than we're used to, so it did take a few nights to get properly accustomed to it but despite the "very firm" rating, it's very comfortable. I'm normally a very light and broken sleeper, due to how much my partner flops around during the night, how much the bed shakes because of that, and how much of a bad back I develop during the night, and I'm normally up and awake by 5am in a moderate amount of pain, but last night I finally managed a full 7 hours sleep and my lower back pain is almost gone! The memory foam quickly adjusts to a new sleeping position, and it's the perfect amount of softness to cushion you, and firmness to support you. Don't be put off by it being "extra firm", it's nothing like sleeping on hardwood flooring! Both myself and my partner are really tall (6ft and 6ft5), and we have a lot of excess lockdown weight so if anyone's on the larger side, I can fully vouch for this mattress if you're worried about that being a problem. This mattress also stands firm with my partner constantly flopping around during the night - I've barely noticed it these last few nights! One last thing, would be to talk about the design. As a hybrid, we really liked the springs and foam combination. I know springs aren't supportive enough for a larger person, and foam by itself for me is way too soft, but this bed is an absolute dream! The springs are underneath the foam and they're VERY supportive, and the foam is the perfect amount of cushion. An all-round brilliantly supportive mattress and we're super pleased with our purchase, and the service we received!

I went into the Durham Dreams store to select a quality matress for my new built property. Once I told the store lady that my budget was around 700-1000 pounds for a matress, she took me to a section where they had the next generation memory foam mattresses. One matress was firm and the other one was very firm. I tried both and I felt that the firm matress was slightly soft to me. So I selected the very firm one. Mind you, I had been renting previously and all of the matresses that the landlords put in their houses were criminally bad and soft. My back would sink and hurt all the time and it was hard to get deep sleep. Unlike the terrible matresses that I had always slept in previously, these two memory foam matresses felt amazing. But I decided to go with the very firm one to counteract the horrors of sleeping in super soft matresses. The first two nights that I slept on my new very firm matress, I found it too stiff for my back. No surprise! I even thought that I made a wrong decision by picking the very firm option, when I should have selected the firm option. However, the company told me that you must try the matress for at least 30 days as your body adapts to the matress and viceversa. Indeed! Within 3-4 days I was sleeping like a KING! The matress no longer felt crazy firm. It just felt firm and insanely comfortable. Falling asleep became so much easier than ever before but the most amazing thing is that once you catch the deep sleep here, you are stuck in it. Before (when renting), I would wake up easily, and now I can constantly sleep deeply and feel very rested. To conclude, this matress has drastically improved my quality of life.

I spent a long time choosing a mattress, insecure about quality and durability of so many. Have had this Hyde and Sleep Extra Firm Hybrid mattress for two weeks and love it. No chemical odour. It is very firm and has only softened very slightly (Hyde and Sleep Hybrid mattresses are available in a range of firmness, I chose the firmest). Have partially prolapsed discs in my lower spine and this mattress is so comfortable and supportive that I genuinely love lying on it. Both my backache and sleep have improved. It terms of temperature regulation, I find it just right; it holds enough warmth for me to not get chilly, but not enough to overheat (but I am not an overly hot person). It would be nice if it had handles, which it doesn't. Also wish that it wasn't made of plastic, but most mattresses are. Would be good to write another review in a years time to see how the mattress wears, but so far, would say that this is an excellent mattress. I have never paid this much for a mattress before, but on consideration, although I think it a bit expensive, it is much better quality than other mattresses that I have had and I would buy it again. I purchased the Bed Cover Primary Insurance as well, which covers any damage or fault with the mattress for eight years. Dreams have said, that all parts of their mattresses are recyclable, either via them when purchasing a new bed from them, or via the local Council recycling scheme.

I am 37 and suffer with chronic pain conditions including a spinal injury, severe fibromyalgia throughout my body and arthritis in some parts. I knew I wanted a sprung mattress with memory foam, firm support and none of those uncomfortable buttons all over the top and had ordered 2 mattresses online that claimed to have the features I wanted but in real life they didn't do the job so I decided I needed to actually lie on a mattress before spending any money. The tester bed in Dreams Stafford gave a result which completely matched my own perceived requirements for comfort. This Hyde and Sleep Raspberry mattress was on the list of recommendations, within the price I deemed reasonable for my requirements given my disabilities and the inevitable extra time I have to spend in bed. After testing a few others I kept coming back to this one. I am delighted with my purchase, it took a few nights for my body to adjust, having slept on inadequate mattresses for over a year. My back stopped feeling tender in some places and the memory foam is noticeably quicker to return from the shape and weight of my body when I get out of bed. I love it, it is everything I had in my mind that I wanted, the additional guarantee and insurance offered in store was a no brainer. I can thoroughly recommend this mattress if you are looking for firm with no buttons, and especially if you are disabled due to pain in multiple regions of your body.