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Igel vs Flaxby Mattresses

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Igel

iGel mattresses are exclusive to Bensons for Beds and generally sit in the more executive and luxury lineup. Pricing may be higher than other products but the materials utilised within the mattresses more than makes up for this. Featuring support layers of pocket springs and comfort layers of gel, you get a cooling experience with full body contouring and fantastic longevity. iGel and Bensons for Beds have a history of providing good quality mattresses that last and have some of the best reviews in the industry.

Read our full Igel review

Flaxby

Flaxby mattresses are sold exclusively by the popular retailer, Dreams. The collection is a more up-market premium brand within the lineup and uses an impressive array of comfortable and soft materials in the upper layers of their mattresses to ensure a natural and comfortable sleeping surface. Flaxby are focussed toward ensuring a greener and fresher sleep that is more environmentally friendly. That’s why they utilise 100% recyclable spring systems and natural fibres to help safeguard the environment for future generations.

A feature unique to Flaxby includes their new all-seasons lineup which sees a two sided mattress which has different comfort layers on each side, giving a “warmer” side and a “cooler” side.

Read our full Flaxby review

Mattress Score

Overall Score:
Igel: 4.48/5.00
Flaxby: 4.68/5.00

Customer Satisfaction:
Igel: 4.48/5.00
Flaxby: 4.68/5.00

Price:
Igel: £799.99 - £1999.99
Flaxby: £899.00 - £2199.00


Based on aggregated reviews and performance scoring, we would recommend Flaxby in this face off!


Becky
Compares

Igel Owner Satisfaction

Satisfaction is important to both Bensons for Beds and their iGel lineup. Being at the top of brands through the site, the manufacturer is held in high regard and is well reviewed by thousands of happy customers. Customers particularly enjoy the comfort layer which they say offers a cooling experience over equivalent memory foam alternatives. This is because gel breathes better and doesn’t cause heat buildup giving a better all-season mattress that performs well regardless of the weather.

I’ve personally trialled some of the iGel range in store and found some of the tensions to be on the firmer side, in-line with the designation the mattresses have been given. Regardless of which you choose, customers should be satisfied with the tension of the product.

Igel Supportiveness

The support on iGel mattresses is not derived from the gel layer as this is the comfort layer at the top, instead the support is offered from the pocket springs beneath. Pocket springs are universally fantastic and are my personal favourite when it comes to support systems. The result of this layer is an extremely supportive mattress regardless of which tension you choose, offering full body contouring with an impressive lifespan and increased breathability.

Igel Durability

Most mattresses have a traditional 1 year warranty and that is normally a fairly reasonable indicator as to how much trust the manufacturer has in their product. Naturally the better the components, the more durable they are and as such, manufacturers have more confidence in their lifespan and will guarantee them for longer. With iGel, not only are you getting high quality pocket springs combined with luxurious gel layers, but you are also getting a 10 year guarantee on all new mattresses coming out of the lineup. This goes a long way towards highlighting the durability of these mattresses and the lengths the manufacturer is going to in order to ensure long-standing satisfaction.

With a 10 year guarantee you will exceed the average lifecycle of 7 years, giving you better value and reducing the cost per night of sleep throughout its lifespan. As a result, while an iGel mattress may cost more initially, the need to replace later decreases real world costs.

Igel Best Offers

We've managed to find the following top deals from across the web on Igel mattresses.

Flaxby Owner Satisfaction

Flaxby mattresses are some of the better reviewed in the industry achieving impressive scores on a continual basis that generally outperform the competition. Owners are particularly overjoyed because Flaxby is offering the great comfort and support that we all love but introduce multiple new features that help provide an enhanced sleep experience. Customers particularly enjoyed the all-season range which gave people a deep sleep all year round that kept them cool in summer and warm in winter, the perfect combination.

Customers also enjoyed the natural cotton, wool & hemp fillings that come as standard on many in the lineup with particular attention being drawn to the fantastic 5 year guarantee on most models.

Flaxby Supportiveness

Flaxby mattresses have a great deal of supportiveness thanks to the Cortec™ and DNAir pocket spring systems on offer within the lineup. The Flaxby range is what we consider to be a traditional lineup with typical high quality manufacturing processes that result in luxurious and supportive mattresses. Pocket springs have generally remained unrivaled over the years and are my own personal favourite support layer when it comes to offering good tension for back and neck support. Many of the products on offer are available with multiple tension options which means you have a choice around how firm you would like the product to be. Depending on how you sleep (front, back, side) to how much you weigh are all determinations when choosing the right supportiveness.

Flaxby Durability

Flaxby mattresses will typically perform better in terms of true longevity than many other mattress suppliers due to their large investment in good quality pocket spring support layers combined with tried and tested comfort layers of wool and silk. The combination of these materials gives customers confidence but also the retailer, Dreams. This is evident in their backing of this product lineup with the impressive 5 year guarantee that ensures long standing support in the event of any manufacturing defects. The price point for Flaxby may often price certain people out of the market who are looking for something a little cheaper, however, when you consider the lifespan and the cost per night of sleep as a result, the Flaxby offers a fantastic opportunity for sleepers thanks to its durability and comfort.

Flaxby Best Offers

We've managed to find the following top deals from across the web on Flaxby mattresses.

Igel Most Useful Customer Reviews

5

TL;DR - amazing selection for testing at Northwich, 1st class staff and service, and the delivery team and experience was incredible. Amazing bed testing experience - my partner and I, with a 3yro and a 5yro spent at least 3 hours in the store testing everything and homing in on the mattress for us. The staff greeted us and asked what we were looking to do, and were totally fine with me asking for no help unless we found something (my previous experience at other companies meant I was not hopeful.). They understood, and this was the first place where they just said "Well, you can't test a bed without a pillow!" and gave us a Tempura pillow each for the afternoon! My approach to testing was risky - find a firmness we both liked to start with, and then test everything in that category and don't look at the price! Well, doing that kept me at the iGel 2050i, I nearly fell asleep in the store! This tech and construction was clearly for us the most comfortable in the store. The 3yro and 5yro thoroughly tested the bunk beds, and ran around everywhere, the store staff understood we needed to test and didn't mind the chaos the little ones were causing. Amazing experience at the Northwich store. The sales staff then appeared and checked in when it was clear we'd just stopped really testing and actually encouraged us to test exactly as we sleep, which was really nice to have that encouragement to be at ease lying down with your loved one in a shop! So I disappointed the staff and said I'd think about it. Honestly the mattress was nearly double what I'd put in mind, but the comfort was amazing in the shop. We got home and lay on the old mattress. It was a disappointment. I went back the following day before an offer ended and made the purchase, with delivery about 6 days later. Come the day before a delivery day, a text with a 2 hour time slot,. The day of the delivery, Ben in the van called and said they were 30mins away, which they were. You could also track their location online. Van arrived, the guys jumped out, I asked if they wanted any help, which they didn't and then they got the mattress through an impossibly small staircase within 15mins. I actually thought before delivery it wouldn't go and I'd have to take the handrail off, but there was no stopping the team - looked at the route, and just did it. Ben said when we got back down I'm actually proud of that one!". It was a tight fit, but the team didn't even think of not trying, just incredible. So here we are now, a few weeks after delivery, and I can honestly say the 2050i is an incredible mattress, the comfort and sleep we are getting now is seriously unimaginably better than before. Any regrets? That I didn't spend more time on the 3000i... by the time I got to that, I'd looked at the price of the 2050i and I think I'd probably tapped out on price. Next time...

5

We decided to wait a short while before leaving a review so we can comment on both the service and the product, so we will start with the product. Pre sales: We walked into the branch in Congleton and Martin was the salesman who we met. Very professional, listened to us and made recommendations based on what answers we gave him. (always a great start) Once we were confident on our selection, we got a quote. Again we went through all the options, once we added on what we wanted, Martin went through some offers on the extras which were good value based on what we were buying anyway. (such as protectors) Once everything was priced and finalised, we got a formal quote and gave it an hour to 'wait'. Went back, paid and felt happy with the purchase based on the product we tested and the sales approach. From firmness rating to technical specification of the materials, it helped us make an informed decision based on no. of springs, gel layers etc. and focus on what was more of a priority for us. We met Darrell later once we paid and couldn't rate this store any better. It's clear both individuals have a very natirual and consultative selling style, selling based on matching a product to people. Should the product live up to its claims, we will be OK! Delivery: Received multiple emails and texts with our delivery date, reminders and time updates. It arrived in time. Our delivery team was Mark and Linv. These guys were amazing. Took the mattress where we wanted it with no problem, both courteous and respectful to our property, best heavy goods courriers we have had. Product: We purchase the igel 2050i and will address initially it was very firm, more than what we expected, but to be expected with a new unit. After a couple of weeks of use and turning the mattress as per the care guidelines, it loosened off a bit and is now more like what we tested in store. There was a smell to the mattress initially, but it dissipated after about 2-3 days. 4 weeks later and the mattress is excellent. Can offer nothing but thanks to the Congleton branch and the delivery team. It honestly was great to see a full complement of people having pride in their jobs. We walked into this store with the money ready to buy what we wanted, but was fully expecting to be let down... But we're glad to be proved wrong! Pre-sales - 10/10 Sales support - 10/10 Delivery - 10/10 Product - 10/10 Not sure if it's too early to comment on the mattress, but so far it's settled as expected and seems like excellent quality. From a after sales perspective, we feel confident if there is an issue, that the team will support us.

4 Pat Fisher

Mattress is very good. However, I purchased a Mattress Protector Perfect Partner' designed to compliment this mattress and upon opening it it said it was not to be used with an electric blanket. As I use an electric blanket all winter, it means this product (which cost 54.99) is useless for me. I would point out that this warning is on a label on the protector and nowhere on the packaging did it show this warning. I took it back to the shop but was told they could not refund or exchange for a diffent protector, because I had opened it. I explained that I had opened it in good faith, never expecting to see that warning. The Salesman rang a Manager in another store and the confirmed that because I had opened it, it could not be returned. The Salesman also rang Bensons Customer services, who said the same. I rang Customer Service myself and got absolutely nowhere. I was told by the person I spoke to that I could not speak to anyone in a higher position than him, as apparently that person does not exist! So, I have a 54.99 Mattress Protector, which is just about to go in the bin. I am shocked by Bensons after sale service. Whilst purchasing the bed and the mattress everyone was very pleasant and efficient. I suppose that is because I was spending 2000+ I have 60 days to return the bed if I don't like it. I am tempted to because of the incident with the mattress protector.

5 Janet Holden

I am a hot sleeper and so have always avoided memory foam mattresses. But over the past few years no matter how carefully I have chosen a mattress, they have never given me the support and comfort I need. My back aches, my hips hurt and I toss and turn. So, did some research , went to Benson's , spoke to lovely sales assistant lady and bought the iGel mattress. Have been sleeping on it now for about 3 weeks and I mean sleeping on it. I got the medium which is perfect for me. I also bought the iGel Advance mattress protector and I can honestly say I do not have a pro lem with overheating. The mattress feels supportive. It kind of cradles my hips if I turn in my side but I am not aware of any constant tossing and turning. I wake up feeling as if I have had some quality sleep which is lovely. It is expensive, but how do you put a price on sleep. Things like this are always subjective. I just wish I had risked it earlier, it would have saved me all that wasted money on mattresses that I disposed of quickly because they were not what I was looking for. And the ability to try it out is good, even if there is an admin charge to exchange but it is a good fall back. I can highly recommend this mattress.

5 Celine Godfrey

Happy with my purchase but quite expensive even on a discount deal. I am a very warm person even in winter. Needed a new mattress anyway and wanted one that would keep me cool. Have slept much better on this one than my old (also expensive) one. But consistently good sleep is worth the money. I have noticed the cooling effect, especially in the recent heatwave. I've slept without any duvet and been the perfect temperature. If it does warm up a little under my body, I simply move .... even if I move my arm to a new part, it's noticeably cooler. The only problem now is that none of my mattress protectors or fitted sheets will stay on at each corner because the mattress is much deeper than my previous one so I'll have to invest in deeper ones. Also have to say I was very happy with Benson's service from start to finish. From the salesguy and other staff in store (Bournemouth, Mallard Road) to the delivery guys ... all really couteous, helpful and cheerful. Able to answer all my questions and give advice. For this reason I've always bought my beds and mattresses from Bensons. Trustworthy and reliable. Credit where it's due so well done guys.

Flaxby Most Useful Customer Reviews

5 WantMattress

We purchased the Flaxby 14450 pillow top mattress from Dreams after trying out the range of Flaxby mattresses in store. We opted for the Superking size with the split medium/soft support and the zipped option (essentially two singles joined together). I prefer the medium support whereas my partner likes the softer feel. Bear in mind, these are heavy mattresses and having the split mattress option makes it far easier to rotate them, which you will need to do weekly for the first 3 months (then monthly thereafter). It has taken a long time for the mattress to fully bed in and feel comfortable to sleep on. If you're considering this mattress, be prepared for a full 6-8 weeks break in period to allow the materials to loosen up and conform to your body. When new, it felt very stiff with the sensation you're lying on top of the mattress, with not much give and with minimal support. My partner quickly got used to sleeping on her softer mattress, whereas with my medium feel mattress, I experienced lower back pain on and off for the first 4-5 weeks. The Dreams staff advised that the Flaxby mattresses do take a while to break in and conform to your body. Here's some tips that have worked well for us and are worth considering: Mattress support - this mattress really does deserve a quality bed base, preferably a pocket spring divan base. We initially used our old Superking bed frame with sprung slats. However, although the 14450 mattress is a deep mattress and should in theory work well on any bed base, we found that it did not gel that well with the sprung slats, as the mattress tended to sag slightly. We have now switched to a sprung divan base and it's made a big difference to the feel, comfort and support of the mattress. Pillows - we initially used our Tempur cloud pillows with the Flaxby but we have since switched to Levitex sleep posture pillows (we opted for the small size). This has made a world of difference - no more neck and back pain! Duvets - we've always liked having our own single duvets rather than sharing a larger duvet so we can better control our body temperatures. My partner uses a weighted duvet whereas I switched to a wool filled duvet. The Flaxby mattresses do offer better temperature control compared to our old Tempur mattress. It is still worth investing in a quality duvet to really get the best sleeping experience.

5 Martin & Anna

We purchased the Flaxby 14450 pillow top mattress from Dreams after trying out the range of Flaxby mattresses in store. We opted for the Superking size with the split medium/soft support and the zipped option (essentially two singles joined together). I prefer the medium support whereas my partner likes the softer feel. Bear in mind, these are heavy mattresses and having the split mattress option makes it far easier to turn them, which you will need to do weekly for the first 3 months (then monthly thereafter). It has taken a long time for the mattress to fully bed in and feel comfortable to sleep on. If you're considering this mattress, be prepared for a full 6-8 weeks break in period to allow the materials to loosen up and conform to your body. When new, it felt very stiff with the sensation you're lying on top of the mattress, with not much give and with minimal support. My partner quickly got used to sleeping on her softer mattress, whereas with my medium feel mattress, I experienced lower back pain on and off for the first 4-5 weeks. The Dreams staff advised that the Flaxby mattresses do take a while to break in and conform to your body. Here's some tips that have worked well for us and are worth considering: Mattress support - this mattress really does deserve a quality bed base, preferably a pocket spring divan base. We initially used our old Superking bed frame with sprung slats. However, although the 14450 mattress is a deep mattress and should in theory work well on any bed base, we found that it not gel that well with the sprung slats, as the mattress tended to sag slightly. We have now switched to a sprung divan base and it's made a big difference to the feel, comfort and support of the mattress. Pillows - we initially used our Tempur cloud pillows with the Flaxby but we have since switched to Levitex sleep posture pillows (we opted for the small size). This has made a world of difference - no more neck and back pain! Duvets - we've always liked having our own single duvets rather than sharing a larger duvet so we can better control our body temperatures. My partner uses a weighted duvet whereas I switched to a wool filled duvet. The Flaxby mattresses do offer better temperature control compared to our old Tempur mattress. It is still worth investing in a quality duvet to really get the best sleeping experience.

5 Dream Lover

My last bed was a supersized king divan style base with an orthopaedic mattress which I had for the last 15 years and it was a bit too large for the flat I moved into a few years ago so thought it time to change over to a double. I have always wanted a chunky wooden framed bed with a nice soft mattress & finally decided to take the plunge and ordered a frame off the web in the same style as my other bedroom furniture and then started looking for a mattress that I liked and found this one Dreams which sounded just right. I can tell you after spending 15 years sleeping on what might as well have been a rock the new mattress is like sleeping on a cloud. The mattress gives me a tremendous amount of support, yet it has a nice soft finish to it that I just sink into when I get into bed at night. It is beautifully finished with handles on all four sides making it easy to rotate even though it is quite a heavy mattress. My only wish is that I had spotted the Moore Wooden chunky bedframe on the Dreams website before I had ordered the frame that I did because that looks a lot sturdier that the one I bought is. I do have one small problem though and that is that it isn’t only me that has fallen in love with the new mattress, so have the cats who spend the bulk of the day relaxing on it and get a bit disgruntled when it comes to bed time and I have to get into it but they soon find their way back onto it when they think I have fallen asleep. So it seems that it isn’t only me who now get a great night’s sleep on my new 6500 DNAir mattress! But prehaps I should have gone for the king size to accomopdate all of us.

5 Purrfect

I did the dreams exchange as the Tempur elite medium was far too firm as I have widespread arthritis and fibromyalgia.So glad I waited 7 weeks for the swap to this Harrison Spinks Flaxby 11150. Its all natural fibre fillings and sprung plus eco friendly with the added bonus of being handmade by British crafts people up in Yorkshire.The difference it has made is huge, now I sleep far better. Even though I opted for the soft double mattress it has 11150 springs in it so there is alot of support and it is not like a cheap flimsy soft mattress. It is more like a medium at first but is a wonderful mattress, I highly recommend it and yes its worth the money, even better at sales time. It has an odour at first, just open window and air mattress if poss, it soon fades, but at least the odour is natural. It is a dual season mattress, one side for autumn/winter the other for spring summer so thats a bonus as I can be a hot sleeper. It comes with a guarantee and clear instructions for rotating & turning for the first number of weeks especially (it has 8 handles for turning) , worth following as this mattress is top quality, you look after it and it will look after you for many years.Buy a good quality mattress protector as the mattress does have the dipping yarned buttons, wont interfere with your sleep though! I love it and so glad I did the swap as its for me i top quality, highly recommend this and a thankyou to the team at Dreams on Basford bank roundabout in Stoke On Trent.

5 Nik A

Don’t buy a bed online! Two years ago we replaced our right year old bed with a Simba mattress (one of these online ones that comes vacuum packed). We both get hot at night and this memory foam didn’t help. It started to sag badly, I ended up under the chiro and I complained to Simba who replaced the mattress free of charge. New mattress started sagging with three months and I’m still suffering with a bad back under the chiro. As my back wasn’t improving the chiro suggested the mattress may not suit me and perhaps I needed something more supportive so in desperation (and really not wanting to spend money on another mattress so soon) we went to Dreams. Best thing we ever did. Back MASSIVELY better after just one night. Sales Manager Amy spent a lot of time going through our options. New bed creates less condensation in our room and we aren’t hot at night. Worth every penny, wish I’d done it sooner and I’ll never ever buy a bed online again. There maybe a X number of days you can try it (on Simba and Dreams) but the reality is very few of us will go to the effort of sending it back unless it’s really bad. You just live with it. Don’t make the same mistake I did. The bed is also British made with all natural fibres. No gels or foams. LOVE it!