Igel vs Flaxby Mattresses

After sleeping on the mattress, which is definitely more comfortable than our old one, we will be requesting an exchange for the extra firm because the firm that we ordered is just not firm enough. I must say though, that I am disappointed in the after sales customer care. At delivery we realised that the wrong pillows were put n the order form, which I did not pick up at the time of the order. When I called the shop, I was told that they can't do exchanges in the shop and that I would have to pay £10 extra per pillow becuase the special was over. I know which pillows I ordered at the time of the order and I believe that the wrong pillows were deliberately put on the order and if caught at the time would have been corrected, but because I only caught it after delivery, I was told I would have to pay more. I think the customer service like this after such is big order is disappointing. 2 stars for that.

I’m glad to write this review 3 weeks after delivery of my new mattress. Initially, I found it much firmer (purchased medium firmness) than the one tried in the showroom. In fact, I did not like it after first night’s sleep and then after 3 nights wanted to return it! But after some research I decided to persevere. According to some experts advice new mattresses require “breaking in” just like a pair of new shoes. My body got used to the old memory foam unsupportive mattress, hence why the new one felt so awfully uncomfortable. I’m somewhat perplexed why the staff wouldn’t explain/mention this?! So to summarise, my new mattress is absolutely amazing. I wake up feeling refreshed, with no aches, pain or stiffness in the lower back. I would highly recommended - but please give it a chance before you decide it’s not right for you. It’s well worth it!

Quite different to my old mattress and I was conscious I could feel the pattern too much on the first night, however, within a few days I’ve realised I have had unbroken sleep and feel so much better. I am no longer concerned about the pattern on the mattress, it is so comfortable, firm but with a soft topping that seems to mould to your shape and I haven’t been too hot like I usually am. I would recommend this mattress if you can afford to spend that little bit more; I value my sleep so feel the price is appropriate for the luxury comfort this mattress offers.

I’d made a previous expensive mistake- so was very wary - this one is really comfortable, as a side sleeper the IGel helps my shoulder and hip pains, relieving pressure but not too much “sink in” impeding turning over as for memory foam. I have yet to find out if the claims of regulating temperature ( “neither too hot nor too cold”) hold true, but certainly I’ve not been too hot, which I feared. Unable to provide an expert opinion of quality or durability, nor comparison of value for money. But it’s worth it whatever for a good night’s sleep.

The mattress has taken about 2 weeks to start settling in. It moulds nicely to us lying down and were used to rolling over or getting up out of bed as it's a totally different feeling to a normal mattress. For £1700 it was a big purchase and we probably would say its a bit pricey for what it is but we're still glad we got it as it's a huge improvement to the previous standard spring mattress we had. The I gel cooling is definitely a gimmic. It's just lots of foam. A very deep mattress and you will need extra deep fitted sheets.

We purchased the Flaxby 14450 pillow top mattress from Dreams after trying out the range of Flaxby mattresses in store. We opted for the Superking size with the split medium/soft support and the zipped option (essentially two singles joined together). I prefer the medium support whereas my partner likes the softer feel. Bear in mind, these are heavy mattresses and having the split mattress option makes it far easier to rotate them, which you will need to do weekly for the first 3 months (then monthly thereafter). It has taken a long time for the mattress to fully bed in and feel comfortable to sleep on. If you're considering this mattress, be prepared for a full 6-8 weeks break in period to allow the materials to loosen up and conform to your body. When new, it felt very stiff with the sensation you're lying on top of the mattress, with not much give and with minimal support. My partner quickly got used to sleeping on her softer mattress, whereas with my medium feel mattress, I experienced lower back pain on and off for the first 4-5 weeks. The Dreams staff advised that the Flaxby mattresses do take a while to break in and conform to your body. Here's some tips that have worked well for us and are worth considering: Mattress support - this mattress really does deserve a quality bed base, preferably a pocket spring divan base. We initially used our old Superking bed frame with sprung slats. However, although the 14450 mattress is a deep mattress and should in theory work well on any bed base, we found that it did not gel that well with the sprung slats, as the mattress tended to sag slightly. We have now switched to a sprung divan base and it's made a big difference to the feel, comfort and support of the mattress. Pillows - we initially used our Tempur cloud pillows with the Flaxby but we have since switched to Levitex sleep posture pillows (we opted for the small size). This has made a world of difference - no more neck and back pain! Duvets - we've always liked having our own single duvets rather than sharing a larger duvet so we can better control our body temperatures. My partner uses a weighted duvet whereas I switched to a wool filled duvet. The Flaxby mattresses do offer better temperature control compared to our old Tempur mattress. It is still worth investing in a quality duvet to really get the best sleeping experience.

We purchased the Flaxby 14450 pillow top mattress from Dreams after trying out the range of Flaxby mattresses in store. We opted for the Superking size with the split medium/soft support and the zipped option (essentially two singles joined together). I prefer the medium support whereas my partner likes the softer feel. Bear in mind, these are heavy mattresses and having the split mattress option makes it far easier to turn them, which you will need to do weekly for the first 3 months (then monthly thereafter). It has taken a long time for the mattress to fully bed in and feel comfortable to sleep on. If you're considering this mattress, be prepared for a full 6-8 weeks break in period to allow the materials to loosen up and conform to your body. When new, it felt very stiff with the sensation you're lying on top of the mattress, with not much give and with minimal support. My partner quickly got used to sleeping on her softer mattress, whereas with my medium feel mattress, I experienced lower back pain on and off for the first 4-5 weeks. The Dreams staff advised that the Flaxby mattresses do take a while to break in and conform to your body. Here's some tips that have worked well for us and are worth considering: Mattress support - this mattress really does deserve a quality bed base, preferably a pocket spring divan base. We initially used our old Superking bed frame with sprung slats. However, although the 14450 mattress is a deep mattress and should in theory work well on any bed base, we found that it not gel that well with the sprung slats, as the mattress tended to sag slightly. We have now switched to a sprung divan base and it's made a big difference to the feel, comfort and support of the mattress. Pillows - we initially used our Tempur cloud pillows with the Flaxby but we have since switched to Levitex sleep posture pillows (we opted for the small size). This has made a world of difference - no more neck and back pain! Duvets - we've always liked having our own single duvets rather than sharing a larger duvet so we can better control our body temperatures. My partner uses a weighted duvet whereas I switched to a wool filled duvet. The Flaxby mattresses do offer better temperature control compared to our old Tempur mattress. It is still worth investing in a quality duvet to really get the best sleeping experience.

My last bed was a supersized king divan style base with an orthopaedic mattress which I had for the last 15 years and it was a bit too large for the flat I moved into a few years ago so thought it time to change over to a double. I have always wanted a chunky wooden framed bed with a nice soft mattress & finally decided to take the plunge and ordered a frame off the web in the same style as my other bedroom furniture and then started looking for a mattress that I liked and found this one Dreams which sounded just right. I can tell you after spending 15 years sleeping on what might as well have been a rock the new mattress is like sleeping on a cloud. The mattress gives me a tremendous amount of support, yet it has a nice soft finish to it that I just sink into when I get into bed at night. It is beautifully finished with handles on all four sides making it easy to rotate even though it is quite a heavy mattress. My only wish is that I had spotted the Moore Wooden chunky bedframe on the Dreams website before I had ordered the frame that I did because that looks a lot sturdier that the one I bought is. I do have one small problem though and that is that it isn’t only me that has fallen in love with the new mattress, so have the cats who spend the bulk of the day relaxing on it and get a bit disgruntled when it comes to bed time and I have to get into it but they soon find their way back onto it when they think I have fallen asleep. So it seems that it isn’t only me who now get a great night’s sleep on my new 6500 DNAir mattress! But prehaps I should have gone for the king size to accomopdate all of us.

I did the dreams exchange as the Tempur elite medium was far too firm as I have widespread arthritis and fibromyalgia.So glad I waited 7 weeks for the swap to this Harrison Spinks Flaxby 11150. Its all natural fibre fillings and sprung plus eco friendly with the added bonus of being handmade by British crafts people up in Yorkshire.The difference it has made is huge, now I sleep far better. Even though I opted for the soft double mattress it has 11150 springs in it so there is alot of support and it is not like a cheap flimsy soft mattress. It is more like a medium at first but is a wonderful mattress, I highly recommend it and yes its worth the money, even better at sales time. It has an odour at first, just open window and air mattress if poss, it soon fades, but at least the odour is natural. It is a dual season mattress, one side for autumn/winter the other for spring summer so thats a bonus as I can be a hot sleeper. It comes with a guarantee and clear instructions for rotating & turning for the first number of weeks especially (it has 8 handles for turning) , worth following as this mattress is top quality, you look after it and it will look after you for many years.Buy a good quality mattress protector as the mattress does have the dipping yarned buttons, wont interfere with your sleep though! I love it and so glad I did the swap as its for me i top quality, highly recommend this and a thankyou to the team at Dreams on Basford bank roundabout in Stoke On Trent.

Don’t buy a bed online! Two years ago we replaced our right year old bed with a Simba mattress (one of these online ones that comes vacuum packed). We both get hot at night and this memory foam didn’t help. It started to sag badly, I ended up under the chiro and I complained to Simba who replaced the mattress free of charge. New mattress started sagging with three months and I’m still suffering with a bad back under the chiro. As my back wasn’t improving the chiro suggested the mattress may not suit me and perhaps I needed something more supportive so in desperation (and really not wanting to spend money on another mattress so soon) we went to Dreams. Best thing we ever did. Back MASSIVELY better after just one night. Sales Manager Amy spent a lot of time going through our options. New bed creates less condensation in our room and we aren’t hot at night. Worth every penny, wish I’d done it sooner and I’ll never ever buy a bed online again. There maybe a X number of days you can try it (on Simba and Dreams) but the reality is very few of us will go to the effort of sending it back unless it’s really bad. You just live with it. Don’t make the same mistake I did. The bed is also British made with all natural fibres. No gels or foams. LOVE it!