Igel vs Harrison-Spinks Mattresses

After sleeping on the mattress, which is definitely more comfortable than our old one, we will be requesting an exchange for the extra firm because the firm that we ordered is just not firm enough. I must say though, that I am disappointed in the after sales customer care. At delivery we realised that the wrong pillows were put n the order form, which I did not pick up at the time of the order. When I called the shop, I was told that they can't do exchanges in the shop and that I would have to pay £10 extra per pillow becuase the special was over. I know which pillows I ordered at the time of the order and I believe that the wrong pillows were deliberately put on the order and if caught at the time would have been corrected, but because I only caught it after delivery, I was told I would have to pay more. I think the customer service like this after such is big order is disappointing. 2 stars for that.

I’m glad to write this review 3 weeks after delivery of my new mattress. Initially, I found it much firmer (purchased medium firmness) than the one tried in the showroom. In fact, I did not like it after first night’s sleep and then after 3 nights wanted to return it! But after some research I decided to persevere. According to some experts advice new mattresses require “breaking in” just like a pair of new shoes. My body got used to the old memory foam unsupportive mattress, hence why the new one felt so awfully uncomfortable. I’m somewhat perplexed why the staff wouldn’t explain/mention this?! So to summarise, my new mattress is absolutely amazing. I wake up feeling refreshed, with no aches, pain or stiffness in the lower back. I would highly recommended - but please give it a chance before you decide it’s not right for you. It’s well worth it!

Quite different to my old mattress and I was conscious I could feel the pattern too much on the first night, however, within a few days I’ve realised I have had unbroken sleep and feel so much better. I am no longer concerned about the pattern on the mattress, it is so comfortable, firm but with a soft topping that seems to mould to your shape and I haven’t been too hot like I usually am. I would recommend this mattress if you can afford to spend that little bit more; I value my sleep so feel the price is appropriate for the luxury comfort this mattress offers.

I’d made a previous expensive mistake- so was very wary - this one is really comfortable, as a side sleeper the IGel helps my shoulder and hip pains, relieving pressure but not too much “sink in” impeding turning over as for memory foam. I have yet to find out if the claims of regulating temperature ( “neither too hot nor too cold”) hold true, but certainly I’ve not been too hot, which I feared. Unable to provide an expert opinion of quality or durability, nor comparison of value for money. But it’s worth it whatever for a good night’s sleep.

The mattress has taken about 2 weeks to start settling in. It moulds nicely to us lying down and were used to rolling over or getting up out of bed as it's a totally different feeling to a normal mattress. For £1700 it was a big purchase and we probably would say its a bit pricey for what it is but we're still glad we got it as it's a huge improvement to the previous standard spring mattress we had. The I gel cooling is definitely a gimmic. It's just lots of foam. A very deep mattress and you will need extra deep fitted sheets.

Quality is obvious. If we hadn??t had a tempur for over ten years, I would say this is a really comfy bed and would be happy for its life time use. Albeit, only five years gauranteed!Having had a tempur though, I would probably revert back.Mainly due to spouse requiring that extra softness and a complete awareness removal from any turn/roll movement by partner. While this is a fantastic make and constructed with the Best Materials, we have been served well with the tempur and too be honest, can say, there aren??t any regrets with the purchase.

After reading reviews I was sceptical as I was worried the edges would give in. On the first day I sat at the edge and it did leave a dent where I had been sitting but moments later it sprung back to original shape. For me this mattress is perfect. I needed a firm mattress and to add a little extra softness I bought a mattress topper. Very good night's sleep.

I have been looking for a good quality pocket mattress for a while, needed one that was firmish to support my back, but didn't want to feel like the floor.After speaking with the a sales person they steered me in this direction and I couldn't be happier.My back is liking the mattress as is my sleep. A good buy.

Mattress manages to be wonderfully supportive but wonderfully soft at the same time. I've always bought firm mattresses, and this feels like a good supportive orthopaedic but with a softer topper. It's the most comfortable I've ever had, and I'd definitely buy this brand again in future.

Very deep and has lot's of comfort. Thought it was going to be firmer. but I'm sleeping really good and have no aches or pains so think it's working out for me.The mattress is really well made and feels like it will last forever.Note it is very heavy, so turning it is a bit of a hassle.