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Otty vs Nectar Mattress Reviews

Compare Otty and Nectar mattresses side by side: owner satisfaction, support, durability and price, based on aggregated customer reviews.

Checked byBecky Reeve, Staff Writer, Mattress Expert
SourceCompiled from WantMattress review data

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Brand

Otty

Overall score4.7/5
Price range£350 – £940
Brand

Nectar

Overall score4.7/5
Price range£199 – £549

On aggregated owner reviews the two are level at 4.7 out of 5, so the choice comes down to price, trial and guarantee.

Head to head

Both ranges are sprung throughout, so the difference is in the comfort layers on top and in price. Otty runs from medium to extra firm, and every Nectar mattress is medium. Otty covers more of the firmness scale, which helps if two sleepers need different feels. Nectar is clearly the cheaper way in; Otty's range starts well above it. At the top end Otty goes further still.

How they differ

OttyNectar
Mattresses we list83
Price range£350 – £940£199 – £549
Owner rating4.7 out of 5 (4,072 reviews)4.7 out of 5 (4,334 reviews)

Mattresses only. Ratings are the review-weighted average across each brand’s mattresses on UK retailer sites. Prices read 15 October 2026.

Otty

Otty is a British brand that started in 2016 and has grown quickly into one of the most recognised hybrid mattress names on the UK market. The company is based in Leeds and sells direct to the customer, cutting out the middle man in the traditional bed retail chain and passing the savings on in the form of long trial periods and sensible prices.

Their hybrid lineup pairs cooling gel infused memory foam with individually encased pocket springs, and it is the hybrid build that Otty is best known for. Most mattresses ship vacuum packed in a box, and buyers get a 100 night home trial along with a 10 year guarantee.

Nectar

Nectar is one of the biggest direct-to-consumer mattress brands in the UK, part of the Resident Home group that also owns DreamCloud. The brand launched in the US and expanded to the UK with a focused proposition: a well-made memory foam mattress sold direct at competitive pricing, backed by the longest trial period available in the UK market. Nectar's UK catalogue splits into memory foam and hybrid pocket spring builds, each sold in a Classic and a Premier tier, covering the all-foam and hybrid pocket spring buyer profiles.

What defines Nectar in the market is not the mattress technology itself, which is competent but not unique, but the buyer protection terms wrapped around it. A 365-night home trial and a Forever Warranty that covers the original buyer for life are both category-leading and are the primary reason most UK buyers put Nectar on their shortlist.

Otty owner satisfaction

Plenty of owners write about support, often with a bad back behind the purchase. "Back ache stopped immediately", one wrote, and another found it "firm but really supportive" and "Great for my bad back." Couples mostly say partner movement barely registers: "I never get disturbed by my wife when she moves around anymore".

Complaints about the mattress itself mostly come down to firmness. Some owners found it harder than they bargained for ("it is very very firm" and "It seems firmer than I expected"), and the hot-sleeper verdict splits, from "as a hot sleeper I find it very breathable" to "I’ve felt rather hot during the night." Edge support splits the same way: one owner wrote "Decent edge support too, much better than of the Emma one." while another's husband "feels like he’s rolling towards the edge of it." Many owners praise a fast delivery, but the sharpest gripes are about couriers rather than the mattress. One owner had the pick-up and delivery go out of sync twice. Another wrote that "Otty had delivery problems with their previous couriers who did not deliver" and still called the customer service "excellent".

Otty supportiveness

The Otty Original Hybrid uses a top layer of cooling gel memory foam over a reflex foam transition layer and a core of pocket springs. Each spring moves independently, which is why the mattress copes well with two people of different weights sleeping side by side. The foam layers add enough pressure relief for the shoulders and hips, and the spring core keeps the lower back properly supported without letting anyone sink into a hammock shape.

For heavier sleepers over about 15 stone, Otty makes the Firm Hybrid, a flippable mattress rated 9/10 for firmness on one side and 10/10 on the other. Support comes up again and again in the reviews. One owner wrote: "I feel much better supported at hips and shoulders when I'm sleeping".

Otty durability

Otty uses a high gauge spring unit and good quality foams above it, which is the right recipe for a mattress that holds its shape over the long run. Most Otty covers are removable, and several are machine washable, which is unusual at this level of the market and helps the mattress stay fresh over the years.

Owners split on how it wears. One owner about two years in reported "absolutely no signs of sagging", while another found theirs "already dipping in the middle" after eighteen months. The 10 year guarantee gives a clear signal of how much life the brand expects out of its own product. Given the materials and the build, Otty mattresses are well positioned to last the seven to ten years that most buyers are looking for.

Otty best offers

We've managed to find the following top deals from across the web on Otty mattresses.

Nectar owner satisfaction

The 365-night trial is the single most important satisfaction driver for Nectar and the one thing that separates the brand from almost every direct-to-consumer rival. Most competitors offer 100 to 200 nights. Nectar gives you a full year, which is enough time to sleep through seasonal temperature changes and genuinely assess whether the mattress suits your body. Returns within the trial period are collected free of charge and the refund process has been reliable on the cases we have followed.

Side sleepers consistently rate Nectar highest among the buyer profiles we track, because the memory foam comfort layer cradles the shoulder and hip more effectively than most hybrid alternatives at similar prices. Back sleepers also report strong satisfaction. The main area where feedback dips is temperature, with the all-foam Memory model sleeping warmer than the Hybrid or than competing spring-based alternatives.

Nectar supportiveness

The Nectar Memory uses a breathable foam top layer over pressure-relieving memory foam and a zoned support base. The feel sits at medium firm and the foam contours to the body in the classic memory foam way, distributing weight evenly and reducing pressure at the shoulders and hips. For side sleepers and back sleepers of average weight, the support profile works well without feeling too firm or too soft.

The Nectar Hybrid adds a pocket spring core beneath the foam comfort layers. The springs bring structural support, edge stability and airflow that the all-foam Memory model lacks. Heavier sleepers over around sixteen stone should look at the Hybrid rather than the Memory, because the pocket spring core handles higher body weights without the compression that an all-foam build can suffer under heavier loads.

Nectar durability

Nectar uses memory foam at reasonable densities across the range, and the Forever Warranty is the strongest signal of how confident the brand is in the long-term performance of its products. The warranty covers the original buyer for as long as they own the mattress, which is longer than any other UK mattress warranty we are aware of. Standard conditions apply around proper use and a supportive base, but the headline coverage is really lifelong.

Being owned by Resident Home gives Nectar the corporate infrastructure to honour that warranty at scale, which matters because a lifetime warranty from a small standalone brand carries less practical weight than one from a group with multiple brands and established operations. The foam quality is consistent with what a mattress at this price tier should deliver, and the Hybrid model adds pocket spring longevity to the foam layers above.

Nectar best offers

We've managed to find the following top deals from across the web on Nectar mattresses.

Corrections

When we get something wrong, we fix it and say so here. All corrections

9 October 2026
We said Nectar sold two mattresses in the UK. It sells memory foam and hybrid models, each in Classic and Premier versions.

Owner reviews of Otty mattresses

5 Viveak

A great mattress. We looked at several of the leading hybrid mattresses on the market, and after a discussion with the sales person via chat on the website (as it was during lockdown), they were able to answer many of my questions clearly and exactly why Otty Mattress is a better product than its competitors. The delivery service and also the ease of ordering the product was great and most importantly we have had fantastic nights sleep since purchasing this mattress. Fantastic product and you wi...

5 Sarah H.

Absolutely love my new mattress, I ordered the hybrid mattress and I have not been disappointed, the website was so easy and the payment plan was a dream, delivery was extremely quick even with all the delays due to the Coronavirus I ordered sunday and my mattress was delivered Wednesday morning, it was so easy to open and within 4 hours it was fully inflated. I could not recommend it more, it is so comfortable its alot firmer then my last memory form mattress which is what I wanted. The depth o...

5 Penny V.

Absolutely love my Otty matress, I went for the hybrid and I was not disappointed. I was hit by a car whilst pregnant and broke my tibia platueu so have since suffered with problems in both knees and my back so it was important to get a good nights sleep and rest well. The Otty matress has given me just that and my 18 month old son loves snoozing ontop of their pillows too. They offer a 100 day money back guarantee which I think is great, although personally I'd be pretty surprised if anyone wan...

1 Catherine H.

Appalling customer service. Wasted a days annual leave waiting for my mattress, it arrived the following day. There was no communication and when I questioned it I was told that I was rude and they couldn?t do anything to help. I paid extra to have the mattress delivered to the room of my choice . On delivery the men refused to take it upstairs due to health and safety regulations. Again when I mentioned this to otty customer services they weren?t interested. Eventually I was told by the boss Da...

1 Jaz H.

Bought two mattresses for two different bedrooms; one original hybrid and one aura hybrid mattress. Although advertised as levels of 7 and 6 firmness respectively, they are much firmer than expected; you barely sink into them! The aura hybrid was used by my partner and I (15 and 11 stone) and we still found it very firm that it gave us lower back pain. We trialed them for 6 weeks before giving up on them and when we tried to claim the 100-night trial that each mattress advertised, it turns out w...

Owner reviews of Nectar mattresses

5 Kate S.

My partner and I had the goal to get ourselves a king bed and after hearing good feedback from friends and coworkers we decided Nectar was going to be the one. I experience daily back pain (moderate to constant aching) and knew I wanted something that would be firm enough in support but would also mold enough to my body to support my back (to be frank, I have a larger butt and so getting any support under my lower back requires a pillow typically). I try to sleep on my back to help with my back pain so that was important to me. It was also important that we didn't disrupt each other in the night while tossing and turning as we really value our sleep. The hybrid model is perfect. The king size of course is great for space but even more, due to the memory foam qualities I don't feel it at all when my partner moves in his sleep (he doesn't move often but when he does he sort of flops around so it always woke me up). The combination of the memory foam and the coils is such a great balance of support with softness still. And sleeping on my back is amazing (I almost can't fall asleep any other way now). The memory foam allows you to sink into the bed just enough for it to almost mold to your body and you feel as though you settle in, but the density of the foam in addition to the the coils , provides such great support. I'd never slept on anything besides a traditional springy bed on a box spring so this mattress did take some getting used to. My partner and I took a little over a month, I'd estimate, until we were absolutely sure we loved it. We are so happy with this mattress so far!!! Of course I can't speak to the longevity of the product but I'm not too worried about that based on other reviews I've read. The price was also so great! It's rare to find a king mattress at this price let alone a really good one. Cannot say enough good things about my Nectar.

5 Thomas F.

My wife and I were researching new mattresses for about two months and read over 20 reviews before choosing Nectar’s Premier Hybrid 2. 1 mattress. Some of the reviews stated their reviewers thought the Nectar Premier Hybrid 2. 1 slept “warm to hot,” which was a significant concern of ours. However, the vast majority of the reviews rated the Nectar mattress as their number one pick overall. We now understand why! Until this purchase, we've never purchased a mattress online. However, due to bad experiences shopping retail mattress stores, we both expressed great reluctance to subject ourselves to shopping for a new mattress in a brick and mortar store. Nectar’s "365-Night Trial" and “Forever Warranty” made our decision easier. We’re so glad we chose the Nectar Premier Hybrid 2. 1! We also purchased a Th*** platform bed frame with headboard. After almost two months living with our Nectar mattress and Th*** bed, we’ve found the mattress DOES NOT sleep "warm to hot”! We feel the Nectar Premier Hybrid mattress is sort of the "Momma Bear Mattress"… not too cool, not too warm… just right! Our mattress is relatively firm, our rating would be maybe a 7 to 8 on a scale of 10. But it's a very comfortable firmness that slowly softens after a few minutes to a 6 or 7. Now my wife and I are sleeping better, sleeping through the night, and we both hate to get out of bed in the morning! We’re both very pleased we chose the Nectar Premier Hybrid mattress!

5 Doug H.

Let's start with the Customer Service. The mattress was scheduled for delivery but I had a last minute change to my schedule. Customer Service quickly responded to my request and reschedule delivery for a few days after I returned. No hassle, no angst. As with any boxed mattress, it was a bit of a struggle to get it into the house; after all, it IS kind of heavy. I also had to get our other mattress out of the way. My son helped me with that chore. Unboxing and installing the new mattress was, actually, fairly easy. I did this by myself: and I am 68 years old. It most certainly would have been easier with two people. . . The MOST important thing, though, is how well am I sleeping. This is among the most comfortable mattresses I've ever experienced. I have an arthritic right shoulder and, typically, when I sleep on my right side the shoulder and arm go numb. That has not happened with my new mattress. It has just the right amount of support for my 215 pounds, and I couldn't be more pleased with how it helps keep me just the right temperature. We've had nights with temperatures in the low 50's and I've had the windows open; I was comfortable. We've had nights with temperatures in the 80's and the air conditioning is set to 75 degrees; I was comfortable. I'm so pleased with this mattress and do not hesitate to recommend it to anyone.

2 THOMAS L.

I purchased this for my 60lb 8-year old in twin size. I normally lay down with him to read for a while before bed and was excited to have a comfy new mattress as was he. We were both disappointed when we realized this mattress was as firm as a brick on either side, even for my 190 lb self. I will be looking for a mattress topper on Amazon, as it is quite uncomfortable to lay on.

1 Alissa M.

The mattress is fantastic! We bought it for our son & are so jealous. I’m giving one star because I think this company can afford to be more generous with discounts especially for returning customers. I don’t think you can expect to get a review without a little generosity. Just some feedback for your marketing team to consider. But like I said. . fantastic matress!! Would buy only this brand if the price point wasn’t so high

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