Independent UK mattress reviews since 2018

Find my mattress
  1. Home
  2. Comparison
  3. The Dreams Workshop vs Otty Mattress Reviews

The Dreams Workshop vs Otty Mattress Reviews

Compare The Dreams Workshop and Otty mattresses side by side: owner satisfaction, support, durability and price, based on aggregated customer reviews.

Checked byBecky Reeve, Editorial Director, Mattress Expert
SourceCompiled from WantMattress review data

Want Mattress is supported by readers. Some links on Want Mattress are referral links. If you use one of these and buy something, Want Mattress may make a small amount of money. Read our disclaimer.

Brand

The Dreams Workshop

Overall score4.7/5
Price range£119 – £279
Brand

Otty

Overall score4.7/5
Price range£350 – £940

On aggregated owner reviews the two are level at 4.7 out of 5, so the choice comes down to price, trial and guarantee.

Head to head

The Dreams Workshop has 0 of its 8 mattresses sprung and 3 all memory foam; Otty has sprung throughout, with pocket springs or a hybrid build in every model. The Dreams Workshop runs from medium to firm, and Otty runs from medium to extra firm. The Dreams Workshop is the budget choice of the two: Otty's cheapest mattress costs several times as much. At the top end Otty goes further still.

How they differ

The Dreams WorkshopOtty
Mattresses we list88
Price range£119 – £279£350 – £940
Owner rating4.7 out of 5 (7,001 reviews)4.7 out of 5 (4,072 reviews)

Mattresses only. Ratings are the review-weighted average across each brand’s mattresses on UK retailer sites. Prices read 11 October 2026.

The Dreams Workshop

The Dreams Workshop first cropped up a few years ago, being sold exclusively through the Dreams retail website, the brand was established to offer a range of in-house products that were built and designed from the ground up by the team at Dreams HQ. The brand has UK roots, with all mattresses being manufactured right here in England using the latest in technological advances to create both traditional and hybrid rolled mattresses. The value proposition of The Dreams Workshop is in its ability to cut out middleman costs thanks to its direct link with the retailer, allowing for a more premium product at a reduced price point for the consumer. Pay particular attention to the rolled series of mattresses now coming out in the range, where the consumer wins again with savings on logistics and shipping being able to be passed down in even better prices.

Otty

Otty is a British brand that started in 2016 and has grown quickly into one of the most recognised hybrid mattress names on the UK market. The company is based in Leeds and sells direct to the customer, cutting out the middle man in the traditional bed retail chain and passing the savings on in the form of long trial periods and sensible prices.

Their hybrid lineup pairs cooling gel infused memory foam with individually encased pocket springs, and it is the hybrid build that Otty is best known for. Most mattresses ship vacuum packed in a box, and buyers get a 100 night home trial along with a 10 year guarantee.

The Dreams Workshop owner satisfaction

Consumer Satisfaction is where this brand really thrives. Comfort and price turn up together in review after review, and one owner put it about as plainly as it gets: “This is a good, comfortable mattress at a reasonable price.” Another wrote simply “Really comfortable and great value, would recommend”. Not everyone is sold on the feel, and a minority found the firmer models harder than they wanted. One owner wrote: “We added a topper as it was a little too firm and for added comfort, now it's just right.” Price is a big part of why people buy one, and most owners seem happy with what they got for it.

The Dreams Workshop supportiveness

From the Simmonds through to the Botfield, there’s more than enough support on offer to ensure your back and neck is adequately supported. Most of the range is of the firm variety with a handful of medium firmness sprinkled throughout the lineup. Owners who mention the support often describe it the same way: firm without being harsh, and no sinking in. One wrote that it “supports your body without you sinking into the mattress”. A few found the opposite, and one review reads: “Not as firm as expected. Sinks if you sit in one position.”

The Dreams Workshop durability

Durability is not typically a concern with any of The Dreams Workshop, though the reviews are not unanimous: a minority of owners say the springs could be felt or heard within weeks, and a few report an early dip. One owner wrote: “Had it 2 weeks, can already feel the springs poking through.” For those looking to get more lifespan from their product, consider a dual sided mattress from within the range as these models have twice the surface area to sleep on which improves settlement of springs and helps decrease wear on the fillings. One downside we have come across with the brand is around the guarantee which is limited to only 1 year, typically brands have started moving away from this minimum amount to the satisfaction of customers. At the same time, problems typically appear within that first year at a much higher rate than in the years that follow, and that first year is what the guarantee covers.

The Dreams Workshop best offers

We've managed to find the following top deals from across the web on The Dreams Workshop mattresses.

  • Dreams
    Up to 50% Off Season

    *THE DREAMS WORKSHOP*

Otty owner satisfaction

Plenty of owners write about support, often with a bad back behind the purchase. "Back ache stopped immediately", one wrote, and another found it "firm but really supportive" and "Great for my bad back." Couples mostly say partner movement barely registers: "I never get disturbed by my wife when she moves around anymore".

Complaints about the mattress itself mostly come down to firmness. Some owners found it harder than they bargained for ("it is very very firm" and "It seems firmer than I expected"), and the hot-sleeper verdict splits, from "as a hot sleeper I find it very breathable" to "I’ve felt rather hot during the night." Edge support splits the same way: one owner wrote "Decent edge support too, much better than of the Emma one." while another's husband "feels like he’s rolling towards the edge of it." Many owners praise a fast delivery, but the sharpest gripes are about couriers rather than the mattress. One owner had the pick-up and delivery go out of sync twice. Another wrote that "Otty had delivery problems with their previous couriers who did not deliver" and still called the customer service "excellent".

Otty supportiveness

The Otty Original Hybrid uses a top layer of cooling gel memory foam over a reflex foam transition layer and a core of pocket springs. Each spring moves independently, which is why the mattress copes well with two people of different weights sleeping side by side. The foam layers add enough pressure relief for the shoulders and hips, and the spring core keeps the lower back properly supported without letting anyone sink into a hammock shape.

For heavier sleepers over about 15 stone, Otty makes the Firm Hybrid, a flippable mattress rated 9/10 for firmness on one side and 10/10 on the other. Support comes up again and again in the reviews. One owner wrote: "I feel much better supported at hips and shoulders when I'm sleeping".

Otty durability

Otty uses a high gauge spring unit and good quality foams above it, which is the right recipe for a mattress that holds its shape over the long run. Most Otty covers are removable, and several are machine washable, which is unusual at this level of the market and helps the mattress stay fresh over the years.

Owners split on how it wears. One owner about two years in reported "absolutely no signs of sagging", while another found theirs "already dipping in the middle" after eighteen months. The 10 year guarantee gives a clear signal of how much life the brand expects out of its own product. Given the materials and the build, Otty mattresses are well positioned to last the seven to ten years that most buyers are looking for.

Otty best offers

We've managed to find the following top deals from across the web on Otty mattresses.

Owner reviews of The Dreams Workshop mattresses

5 Verified customer

Oh dear, now thanks to the expert advice of a Dreams salesperson, I now have a guilty secret. Some three months ago I moved some distance from a place where I had lived for many years. A lot of my friends and family had said they would like to come down and spend a few days with me, when I had settled, nice but I would need to set up a guests bedroom. Stating the obvious, I would need a bed and all the accessories. Having already had a good experience when purchasing just a duvet at Dreams store in Havant, I returned to same on a mission. I explained that I needed a large double bed, it needed to have some storage, and as it would only be for occasional use, it should be at a budget price. Since then I have had a few people stay for a couple of nights, but all would comment on how comfortable they had been at night. Fast forward to a couple of weeks ago. I decided that the main bedroom needed decorating, so rather than move heavy furniture around, I would simply cover my super-king sized bed with a dust sheet, and use the new bed in the 'guests' bedroom. Now here is the thing, for months I have been suffering from major back pain, so much so I was sent to a local hospital where they conducted both X-ray and CT scans. It was concluded that the problem was due to wear in my lower spine, and all they could suggest was the use of strong pain killers. Even as I write this, I am very much aware that I am free from pain in my back, and I can only attribute this to the use of the new Dreams bed, and the applied knowledge of the sales assistant. To their credit, they respected my need to stay within a very tight budget, not only with the bed, but also the accessories. My guilty secret? Now when guests stay I find myself saying, "You have the super-king, I will be fine with the double.

5 Phil Burt

5 Star service! Our new bed was delivered on Christmas eve thanks to the very helpful Dreams staff member who served us. I have already left a review for the way he conducted himself and handled the sale. With only one week to go for Christmas eve, he pulled out ALL the stops to get us a bed in time! Very friendly, he answered ALL of our questions and gave us food for thought about ALL the things available. I never realized that there was so much to consider when buying a bed! LoL Unfortunately, after unpacking the bed we discovered that one of the draws was damaged. There's no way the driver could have known, due to the packaging. We contacted customer services and explained the problem, she was sorry to hear this and set about ordering a replacement draw. She explained that due to Christmas & New Year, there would be a slight delay, but we were given 15th Jan for delivery. Again, very friendly & helpful! Our replacement draw was just delivered, by the delivery driver & his mate, again very friendly and on time! After looking at our damaged draw, he checked to see that the replacement was the right colour and all ok... and if I had any other questions. Again... 5 Star service! We had waited until now before leaving this review, as we wanted to see how Dreams handled this. We appreciate that these things can happen, but it's how the company deals with it. We're pleased to say that they passed with glowing colours!!! A great bed and 5 Star service.... BUY WITH CONFIDENCE! P.S. I've slept like a baby this past four weeks! :)

5 Ashbash69

After blowing £79 on a rolled up so called mattress from a dodgy ebay company last year (huge mistake) it wasn't going to take an awful lot to impress me. I was very impressed with the measures in place in the Telford store due to covid 19 and instantly felt at ease. Covers, masks, sanitizer everywhere and plenty of social distancing. Having picked my mattress the checkout was quick, friendly and efficient and took no more than 5 minutes. 8 days later my new mattress arrived. The delivery men were big, strong, wearing masks and made short work of getting my new mattress into my bedroom. Literally less than 2 minutes. The missus went all out with new pillows and fresh bedding and dutifully set about creating our night time body shelf. After a tiring day, a wonderful sirloin, bottle of red and a shower we were ready to jump into our new slice of heaven. 3 words were muttered by us both in unison. Oh my lord. What slumberland sorcery is this. The perfect amount of firmness, the wonderful smell of the fresh bedding and the support of the memory foam pillows and we were out faster than Frank Bruno against Mike tyson. Absolute bliss. I can't recommend dreams or this mattress highly enough. Superb product, great service and fast delivery. Don't delay, buy one today!

1 Anon40

Unfortunately, I find this mattress far too hard. Two ago I started experiencing severe lower back pain and hip pain. I was hoping it would ease, but the opposite has happened and the pain has increasingly got worse, in particular, in the last few days. Only had the mattress since the end of September so I am going to speak to Dreams about the problems I am experiencing. Even though the mattress looks good quality, the firmness is too much (and won't suit anyone who moves at all in their sleep, I think most people do move). When I was in the store, I did ask for assistance in choosing a mattress, but with hindsight I do wish I had asked for two opinions from their customer service staff...I put all my faith in the advice from one customer service member of staff. I will update my rating, if I find that Dreams are obliging in finding an alternative solution for me, and I hope promptly. (Please note: I've never experienced any kind of back pain of any sort in my life prior to purchasing the mattress from Dreams).

1 Sreed

Dear Team, I am writing to express my disappointment with the Springfield mattress I recently purchased. Unfortunately, the mattress has not met my expectations in terms of comfort or quality. Ever since I started using it, I’ve been experiencing consistent back pain every day. Despite regularly rotating the mattress, there has been no improvement. The springs are clearly felt through the surface, making it extremely uncomfortable to sleep on. It feels as though there is little to no cushioning or foam layer, which raises concerns about the quality and construction of the mattress. I trusted Dreams for a good night's sleep, but this experience has been quite disappointing. It is clear that the mattress is faulty and not up to the mark.

Owner reviews of Otty mattresses

5 Viveak

A great mattress. We looked at several of the leading hybrid mattresses on the market, and after a discussion with the sales person via chat on the website (as it was during lockdown), they were able to answer many of my questions clearly and exactly why Otty Mattress is a better product than its competitors. The delivery service and also the ease of ordering the product was great and most importantly we have had fantastic nights sleep since purchasing this mattress. Fantastic product and you wi...

5 Sarah H.

Absolutely love my new mattress, I ordered the hybrid mattress and I have not been disappointed, the website was so easy and the payment plan was a dream, delivery was extremely quick even with all the delays due to the Coronavirus I ordered sunday and my mattress was delivered Wednesday morning, it was so easy to open and within 4 hours it was fully inflated. I could not recommend it more, it is so comfortable its alot firmer then my last memory form mattress which is what I wanted. The depth o...

5 Penny V.

Absolutely love my Otty matress, I went for the hybrid and I was not disappointed. I was hit by a car whilst pregnant and broke my tibia platueu so have since suffered with problems in both knees and my back so it was important to get a good nights sleep and rest well. The Otty matress has given me just that and my 18 month old son loves snoozing ontop of their pillows too. They offer a 100 day money back guarantee which I think is great, although personally I'd be pretty surprised if anyone wan...

1 Catherine H.

Appalling customer service. Wasted a days annual leave waiting for my mattress, it arrived the following day. There was no communication and when I questioned it I was told that I was rude and they couldn?t do anything to help. I paid extra to have the mattress delivered to the room of my choice . On delivery the men refused to take it upstairs due to health and safety regulations. Again when I mentioned this to otty customer services they weren?t interested. Eventually I was told by the boss Da...

1 Jaz H.

Bought two mattresses for two different bedrooms; one original hybrid and one aura hybrid mattress. Although advertised as levels of 7 and 6 firmness respectively, they are much firmer than expected; you barely sink into them! The aura hybrid was used by my partner and I (15 and 11 stone) and we still found it very firm that it gave us lower back pain. We trialed them for 6 weeks before giving up on them and when we tried to claim the 100-night trial that each mattress advertised, it turns out w...

This website uses cookies to give you the best experience. Cookie policy