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Otty vs Dunlopillo Mattress Reviews

Compare Otty and Dunlopillo mattresses side by side: owner satisfaction, support, durability and price, based on aggregated customer reviews.

Checked byBecky Reeve, Staff Writer, Mattress Expert
SourceCompiled from WantMattress review data

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Brand

Otty

Overall score4.7/5
Price range£350 – £940
Brand

Dunlopillo

Our pick
Overall score4.8/5
Price range£759 – £3,039

On aggregated owner reviews, Dunlopillo scores higher: 4.8 against 4.7 out of 5.

Head to head

Otty has sprung throughout, with pocket springs or a hybrid build in every model; Dunlopillo has 5 of its 9 mattresses sprung. Only Dunlopillo offers latex, in 9 models. Otty runs from medium to extra firm, and Dunlopillo runs from soft-medium to firm. Otty is clearly the cheaper way in; Dunlopillo's range starts well above it. At the top end Dunlopillo goes further still. Otty's owner score rests on far more reviews (4,072 against 85), so treat Dunlopillo's number as the less settled of the two.

How they differ

OttyDunlopillo
Mattresses we list89
Price range£350 – £940£759 – £3,039
Owner rating4.7 out of 5 (4,072 reviews)4.8 out of 5 (85 reviews)

Mattresses only. Ratings are the review-weighted average across each brand’s mattresses on UK retailer sites. Prices read 17 October 2026.

Otty

Otty is a British brand that started in 2016 and has grown quickly into one of the most recognised hybrid mattress names on the UK market. The company is based in Leeds and sells direct to the customer, cutting out the middle man in the traditional bed retail chain and passing the savings on in the form of long trial periods and sensible prices.

Their hybrid lineup pairs cooling gel infused memory foam with individually encased pocket springs, and it is the hybrid build that Otty is best known for. Most mattresses ship vacuum packed in a box, and buyers get a 100 night home trial along with a 10 year guarantee.

Dunlopillo

Dunlopillo have been in the mattress “game” for nearly a century, dating back to 1929 when a scientist created what we know today as Dunlopillo Latex. The latex would form the backbone of all future mattresses and a staple of the industry as a whole.

The company has since gone under new ownership and sees itself as part of the Relyon group where it enjoys an enviable position as one of the market leaders in latex mattresses around the UK and worldwide. If you are looking for a mattress that possesses many of the qualities of memory foam without the downsides of heat build up, latex could be for you.

Otty owner satisfaction

Plenty of owners write about support, often with a bad back behind the purchase. "Back ache stopped immediately", one wrote, and another found it "firm but really supportive" and "Great for my bad back." Couples mostly say partner movement barely registers: "I never get disturbed by my wife when she moves around anymore".

Complaints about the mattress itself mostly come down to firmness. Some owners found it harder than they bargained for ("it is very very firm" and "It seems firmer than I expected"), and the hot-sleeper verdict splits, from "as a hot sleeper I find it very breathable" to "I’ve felt rather hot during the night." Edge support splits the same way: one owner wrote "Decent edge support too, much better than of the Emma one." while another's husband "feels like he’s rolling towards the edge of it." Many owners praise a fast delivery, but the sharpest gripes are about couriers rather than the mattress. One owner had the pick-up and delivery go out of sync twice. Another wrote that "Otty had delivery problems with their previous couriers who did not deliver" and still called the customer service "excellent".

Otty supportiveness

The Otty Original Hybrid uses a top layer of cooling gel memory foam over a reflex foam transition layer and a core of pocket springs. Each spring moves independently, which is why the mattress copes well with two people of different weights sleeping side by side. The foam layers add enough pressure relief for the shoulders and hips, and the spring core keeps the lower back properly supported without letting anyone sink into a hammock shape.

For heavier sleepers over about 15 stone, Otty makes the Firm Hybrid, a flippable mattress rated 9/10 for firmness on one side and 10/10 on the other. Support comes up again and again in the reviews. One owner wrote: "I feel much better supported at hips and shoulders when I'm sleeping".

Otty durability

Otty uses a high gauge spring unit and good quality foams above it, which is the right recipe for a mattress that holds its shape over the long run. Most Otty covers are removable, and several are machine washable, which is unusual at this level of the market and helps the mattress stay fresh over the years.

Owners split on how it wears. One owner about two years in reported "absolutely no signs of sagging", while another found theirs "already dipping in the middle" after eighteen months. The 10 year guarantee gives a clear signal of how much life the brand expects out of its own product. Given the materials and the build, Otty mattresses are well positioned to last the seven to ten years that most buyers are looking for.

Otty best offers

We've managed to find the following top deals from across the web on Otty mattresses.

Dunlopillo owner satisfaction

Owner satisfaction is high across the lineup. The striking thing in the reviews is the repeat buyers, owners replacing a Dunlopillo they had slept on for 16 or 20 years with the same again. Comfort and support draw most of the praise, and the complaint that comes up most is the lack of turning handles, with the weight and the price behind it. This does create a minor inconvenience when it comes to rotations but does help highlight just how impressive the lineup is when the largest vocal problem is around handles.

When you consider the life expectancy of a Dunlopillo mattress on average and look at the cost per night of sleep as a result, the entire range makes for incredible value for money.

Dunlopillo supportiveness

Owners are largely happy with the support, and “very supportive and comfortable” is about the typical verdict. Featuring a wide array of tensions from soft through to firm it means that there is always a Dunlopillo mattress suitable for you, regardless of body type and sleeping preference. The tension and supportiveness of these mattresses is offset by the top layer of the product being latex, which will offer a degree of softness and comfort within the upper layer of the mattress, helping to create a unique experience with the support layer below.

Dunlopillo mattresses also feature an impressive amount of edge support which allows you to make full use of the product. Many cheaper brands do not have this feature which means you do not have the confidence while sleeping close to the edge of the mattress where it feels like it would otherwise be “giving way”

Dunlopillo durability

As mentioned within customer satisfaction, owners talk about Dunlopillo mattresses that lasted them the best part of 20 years before they bought the same again. That alone tells you all you need to know about durability. Handcrafted within the UK and featuring hypoallergenic materials with a rugged yet soft cover, these mattresses are durable and well reviewed.

Dunlopillo mattresses tend to be a little more expensive than competing products but the latex upper layer brings a unique feature that many other brands have failed to emulate. Personally, we find the latex to be long lasting and have many benefits over competing memory foam products.

Dunlopillo best offers

We've managed to find the following top deals from across the web on Dunlopillo mattresses.

Owner reviews of Otty mattresses

5 Viveak

A great mattress. We looked at several of the leading hybrid mattresses on the market, and after a discussion with the sales person via chat on the website (as it was during lockdown), they were able to answer many of my questions clearly and exactly why Otty Mattress is a better product than its competitors. The delivery service and also the ease of ordering the product was great and most importantly we have had fantastic nights sleep since purchasing this mattress. Fantastic product and you wi...

5 Sarah H.

Absolutely love my new mattress, I ordered the hybrid mattress and I have not been disappointed, the website was so easy and the payment plan was a dream, delivery was extremely quick even with all the delays due to the Coronavirus I ordered sunday and my mattress was delivered Wednesday morning, it was so easy to open and within 4 hours it was fully inflated. I could not recommend it more, it is so comfortable its alot firmer then my last memory form mattress which is what I wanted. The depth o...

5 Penny V.

Absolutely love my Otty matress, I went for the hybrid and I was not disappointed. I was hit by a car whilst pregnant and broke my tibia platueu so have since suffered with problems in both knees and my back so it was important to get a good nights sleep and rest well. The Otty matress has given me just that and my 18 month old son loves snoozing ontop of their pillows too. They offer a 100 day money back guarantee which I think is great, although personally I'd be pretty surprised if anyone wan...

1 Catherine H.

Appalling customer service. Wasted a days annual leave waiting for my mattress, it arrived the following day. There was no communication and when I questioned it I was told that I was rude and they couldn?t do anything to help. I paid extra to have the mattress delivered to the room of my choice . On delivery the men refused to take it upstairs due to health and safety regulations. Again when I mentioned this to otty customer services they weren?t interested. Eventually I was told by the boss Da...

1 Jaz H.

Bought two mattresses for two different bedrooms; one original hybrid and one aura hybrid mattress. Although advertised as levels of 7 and 6 firmness respectively, they are much firmer than expected; you barely sink into them! The aura hybrid was used by my partner and I (15 and 11 stone) and we still found it very firm that it gave us lower back pain. We trialed them for 6 weeks before giving up on them and when we tried to claim the 100-night trial that each mattress advertised, it turns out w...

Owner reviews of Dunlopillo mattresses

5 Trusted Customer

Good Points: For someone with a weak back and a tendency for sore joints this provides a good balance between back support and comfort. It is soft to the touch but supports well when you lie down. It needs a slatted base for ventilation. Improvement Points: It is heavy and has no handles, so it is difficult to carry. Our old Dunlopillo mattress had a proper upholstered cover with handles. Even with the best discount it is expensive.

5 Jess H

Love this mattress. It gives plenty of support and we don't disturb each other moving. We have a tripod cat and even she's comfortable walking on it and she is extremely wary of surfaces that aren't stable so that's a definite seal of approval. I have no back pain anymore and actually want to spend time in bed just watching T.V or reading whereas before I could not stay in bed at all without my back killing me. Very happy.

5 Trusted Customer

Good Points: Love my new mattress, tried several Dunlopillo mattresses in shops and like the gentle support of this one. For me it offers the support with out being too hard. Tries a few orthopaedic mattresses and just found them uncomfortable. It's a bit more than I planned to spend but have no regrets. Decided to buy online as it was in stock so received next day and they took my old one away which was a God send.

2 Trusted Customer

Good Points: Looks good. Improvement Points: Far too firm and gives off strange odour. Gave it three weeks then bought a mattress topper. If I could I'd change it.

2 Gaynor L

Not happy, only had it a few weeks and its already sagging , its supposed to be a firm mattress, very dissapointed.

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