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Otty vs Mlily Mattress Reviews

Compare Otty and Mlily mattresses side by side: owner satisfaction, support, durability and price, based on aggregated customer reviews.

Checked byBecky Reeve, Staff Writer, Mattress Expert
SourceCompiled from WantMattress review data

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Brand

Otty

Our pick
Overall score4.7/5
Price range£350 – £940
Brand

Mlily

Overall score4.6/5
Price range£245 – £1,099

On aggregated owner reviews, Otty scores higher: 4.7 against 4.6 out of 5.

Head to head

Both ranges are sprung throughout, so the difference is in the comfort layers on top and in price. Otty runs from medium to extra firm, and Mlily runs from medium to firm. Mlily is the cheaper way in, though not by much. Otty's owner score rests on far more reviews (4,072 against 407), so treat Mlily's number as the less settled of the two.

How they differ

OttyMlily
Mattresses we list86
Price range£350 – £940£245 – £1,099
Owner rating4.7 out of 5 (4,072 reviews)4.6 out of 5 (407 reviews)

Mattresses only. Ratings are the review-weighted average across each brand’s mattresses on UK retailer sites. Prices read 17 October 2026.

Otty

Otty is a British brand that started in 2016 and has grown quickly into one of the most recognised hybrid mattress names on the UK market. The company is based in Leeds and sells direct to the customer, cutting out the middle man in the traditional bed retail chain and passing the savings on in the form of long trial periods and sensible prices.

Their hybrid lineup pairs cooling gel infused memory foam with individually encased pocket springs, and it is the hybrid build that Otty is best known for. Most mattresses ship vacuum packed in a box, and buyers get a 100 night home trial along with a 10 year guarantee.

Mlily

Mlily is a Chinese mattress manufacturer founded in 2003 that entered the UK market in 2016 alongside a partnership deal with Manchester United football club. The brand builds hybrid mattresses using memory foam, reflex foam and micro-pocketed coils, with the distinctive construction detail being high-density foam wrapping around the micro-coils to produce a less springy, more stable sleeping surface than conventional pocket spring designs.

What separates Mlily from most bed-in-a-box rivals is the combination of hybrid construction with international manufacturing scale. The Chinese production base keeps costs competitive, and the engineering approach of wrapping micro-coils in foam delivers a feel that is noticeably different from either pure foam or traditional pocket spring mattresses.

Otty owner satisfaction

Plenty of owners write about support, often with a bad back behind the purchase. "Back ache stopped immediately", one wrote, and another found it "firm but really supportive" and "Great for my bad back." Couples mostly say partner movement barely registers: "I never get disturbed by my wife when she moves around anymore".

Complaints about the mattress itself mostly come down to firmness. Some owners found it harder than they bargained for ("it is very very firm" and "It seems firmer than I expected"), and the hot-sleeper verdict splits, from "as a hot sleeper I find it very breathable" to "I’ve felt rather hot during the night." Edge support splits the same way: one owner wrote "Decent edge support too, much better than of the Emma one." while another's husband "feels like he’s rolling towards the edge of it." Many owners praise a fast delivery, but the sharpest gripes are about couriers rather than the mattress. One owner had the pick-up and delivery go out of sync twice. Another wrote that "Otty had delivery problems with their previous couriers who did not deliver" and still called the customer service "excellent".

Otty supportiveness

The Otty Original Hybrid uses a top layer of cooling gel memory foam over a reflex foam transition layer and a core of pocket springs. Each spring moves independently, which is why the mattress copes well with two people of different weights sleeping side by side. The foam layers add enough pressure relief for the shoulders and hips, and the spring core keeps the lower back properly supported without letting anyone sink into a hammock shape.

For heavier sleepers over about 15 stone, Otty makes the Firm Hybrid, a flippable mattress rated 9/10 for firmness on one side and 10/10 on the other. Support comes up again and again in the reviews. One owner wrote: "I feel much better supported at hips and shoulders when I'm sleeping".

Otty durability

Otty uses a high gauge spring unit and good quality foams above it, which is the right recipe for a mattress that holds its shape over the long run. Most Otty covers are removable, and several are machine washable, which is unusual at this level of the market and helps the mattress stay fresh over the years.

Owners split on how it wears. One owner about two years in reported "absolutely no signs of sagging", while another found theirs "already dipping in the middle" after eighteen months. The 10 year guarantee gives a clear signal of how much life the brand expects out of its own product. Given the materials and the build, Otty mattresses are well positioned to last the seven to ten years that most buyers are looking for.

Otty best offers

We've managed to find the following top deals from across the web on Otty mattresses.

Mlily owner satisfaction

Owners rate Mlily well on the whole, and comfort and value for money are what they praise most. "Very comfortable and good quality ensuring a good nights sleep", one wrote, and another called theirs "Really good value compared to major stores". Some are repeat buyers: "We have always used the MLily brand and it's the best by far". Not everyone is happy. Firmness is the main complaint, with some owners finding their mattress firmer than its label ("This mattress was advertised as medium in firmness but is actually firm") and others softer than they expected ("Nowhere near as firm as I was expecting"). Back pain eased for many owners ("Since sleeping on this mattress I've no back ache") but not for all of them, and one was "still suffering from bad back". Some find the memory foam warm, and plenty wish a mattress this heavy had handles.

The 5-year guarantee across most of the range shows genuine manufacturer confidence. The Bamboo+ models have a knitted bamboo cover, which one owner called "very nicely designed and soft to the touch".

Mlily supportiveness

The hybrid construction pairs memory foam comfort layers with micro-pocketed coils wrapped in high-density foam. The wrapping changes how the springs behave, reducing the bounce and motion transfer that conventional pocket springs produce. The result is a supportive but stable surface that suits side sleepers and back sleepers well. The Premier 2000 is the sweet spot for most buyers, with the Hybrid Ice 7000 handling hot sleepers who want cooling gel alongside the hybrid support.

The deep memory foam layers mean the range is less suited to stomach sleepers and restless sleepers who change position frequently during the night. The slower foam response can feel restrictive for sleepers who need to move easily on the mattress surface.

Mlily durability

Most Mlily mattresses use a hybrid construction that combines foam comfort layers with micro-coil structural support, which is the format we expect to deliver better long-term durability than all-foam alternatives at similar pricing. The micro-coil and high-density foam wrapping construction adds structural integrity that pure foam builds cannot match. Owner reviews say little about wear so far. One says theirs "Feels like it's going to last us a good few years", while another exchanged a firm model after the memory foam "created a permanent indent".

The 5-year guarantee is reasonable for the price tier. Chinese manufacturing keeps costs down, and owners often remark on the build: "It's very well made and extremely good value for money", one wrote.

Mlily best offers

We've managed to find the following top deals from across the web on Mlily mattresses.

Owner reviews of Otty mattresses

5 Viveak

A great mattress. We looked at several of the leading hybrid mattresses on the market, and after a discussion with the sales person via chat on the website (as it was during lockdown), they were able to answer many of my questions clearly and exactly why Otty Mattress is a better product than its competitors. The delivery service and also the ease of ordering the product was great and most importantly we have had fantastic nights sleep since purchasing this mattress. Fantastic product and you wi...

5 Sarah H.

Absolutely love my new mattress, I ordered the hybrid mattress and I have not been disappointed, the website was so easy and the payment plan was a dream, delivery was extremely quick even with all the delays due to the Coronavirus I ordered sunday and my mattress was delivered Wednesday morning, it was so easy to open and within 4 hours it was fully inflated. I could not recommend it more, it is so comfortable its alot firmer then my last memory form mattress which is what I wanted. The depth o...

5 Penny V.

Absolutely love my Otty matress, I went for the hybrid and I was not disappointed. I was hit by a car whilst pregnant and broke my tibia platueu so have since suffered with problems in both knees and my back so it was important to get a good nights sleep and rest well. The Otty matress has given me just that and my 18 month old son loves snoozing ontop of their pillows too. They offer a 100 day money back guarantee which I think is great, although personally I'd be pretty surprised if anyone wan...

1 Catherine H.

Appalling customer service. Wasted a days annual leave waiting for my mattress, it arrived the following day. There was no communication and when I questioned it I was told that I was rude and they couldn?t do anything to help. I paid extra to have the mattress delivered to the room of my choice . On delivery the men refused to take it upstairs due to health and safety regulations. Again when I mentioned this to otty customer services they weren?t interested. Eventually I was told by the boss Da...

1 Jaz H.

Bought two mattresses for two different bedrooms; one original hybrid and one aura hybrid mattress. Although advertised as levels of 7 and 6 firmness respectively, they are much firmer than expected; you barely sink into them! The aura hybrid was used by my partner and I (15 and 11 stone) and we still found it very firm that it gave us lower back pain. We trialed them for 6 weeks before giving up on them and when we tried to claim the 100-night trial that each mattress advertised, it turns out w...

Owner reviews of Mlily mattresses

5 Pamela

Good Points: So comfortably supportive everywhere that I have found it more comfortable without a pillow than any other bed I have had with a pillow. On my old mattress I was spending half the night in so much pain that I couldn't sleep, or waking in the morning hardly able to move and in pain. It's doing me a lot of good sleeping so much better. The way it's rolled into the packaging makes it easy to get through doorways and around corners into the room. The packaging itself is so good that I am intending to reuse it in some way rather than just throw it out. It comes with an additional envelope-style, good quality mattress protector. I can't say about longevity as I have only had it a few weeks. Improvement Points: I absolutely can't fault it. I am incredibly happy that I chose this one after lots of research and unable to shop in person because of lockdown.

5 Verified Buyer

So comfortably supportive everywhere that I have found it more comfortable without a pillow than any other bed I have had with a pillow. On my old mattress I was spending half the night in so much pain that I couldn't sleep, or waking in the morning hardly able to move and in pain. It's doing me a lot of good sleeping so much better.The way it's rolled into the packaging makes it easy to get through doorways and around corners into the room.The packaging itself is so good that I am intending to reuse it in some way rather than just throw it out.It comes with an additional envelope-style, good quality mattress protector.I can't say about longevity as I have only had it a few weeks.

4 DRam

After several weeks of use, I can confidently say this mattress has been a good investment, though not without a few issues. When it first arrived, it felt quite firm, almost uncomfortably so. But after about a month, it softened up nicely and now offers excellent support without being too rigid. I wake up without any aches or pains, which is a huge relief. Movement isolation is impressive, there’s no bounce or disturbance when shifting positions, making it ideal for light sleepers. However, there are a few practical drawbacks. The mattress is very deep, which makes finding fitted sheets a bit of a challenge. It also lacks handles, so lifting or rotating it is awkward and heavy work. It's worth noting, if you're using slatted bed base, the slats need to be closely spaced, otherwise, you risk voiding the warranty. Overall, it’s a great choice for comfort and support, but be prepared for a bit of a workout when it comes to changing sheets.

2 Sierra

Good Points: It's pleasant to look at and the quality of material is great. it feels fluffy and soft when you lie down on it, if that's what you're after then this ones for you. Improvement Points: I wouldn't say its suitable for back sleepers as it's too soft and it just feels like you're sinking.

1 Mrs ss

We had a king size Hybrid Gel 3000 Mattress mid December 25. Over Christmas I’ve had hip pain so bad I can barely walk and had to take pain killers to ease it. I thought I had something seriously wrong with my hip so slept in the spare bed last night and woke up pain free! My husband had said he’s also been getting hip pain - not as bad as mine, but we’ve concluded we messed up buying this! We laid for some time in the show room at Furniture Village on it and thought it was comfortable, but the reality of overnight is terrible. I’ve read other reviews mentioning hip pain since and it seems a common theme. I would not recommend this mattress.

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