Skip to content

Independent UK mattress reviews since 2018

Find my mattress
  1. Home
  2. Mattresses
  3. Otty
  4. OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress
OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress
Listen to the review on our podcast.

OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress

FirmnessMedium
sleeping cat
24p per sleep based on average mattress lifespan

Searching for best deal
Reveal Offer Price and Go To Site *
* We work with retailers to secure the best deals, outgoingOutgoing links are monetised

What our reviewers found

Pros

  • Exceptional support with up to 4000 pocket springs.
  • Bamboo & charcoal infused memory foam for added comfort.
  • Medium firmness suitable for most sleepers.
  • Temperature regulation with unique airflow system.
  • 10-year warranty for peace of mind.

Cons

  • Higher price point compared to other models.
  • Heavier than some mattresses, making it harder to move.
  • May not suit those who prefer a very soft mattress.

The OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress is, by OTTY's own description, the softest mattress in its range, with more springs and memory foam than anything else it makes. With a medium tension (around 5.5 out of 10 on the firmness scale), it strikes a great balance between plush cushioning and supportive stability. The mattress combines 4,000 individually wrapped pocket springs with advanced memory foam, and the result is a luxurious sleep surface that feels both cosy and supportive. It stands 28cm deep, which is plenty of mattress and still under the 30cm where fitted sheets start to struggle. On paper, the OTTY Pure+ is a perfect all-rounder that can cater to a wide range of sleepers.

  • Medium firmness (5.5/10): Excellent balance of support and softness suitable for most people.
  • Dual-layer 4000 pocket springs: Two layers of springs adapt to your body for targeted support and minimal motion transfer.
  • Bamboo & charcoal memory foam: Infused foam layers provide pressure relief and aid cooling & freshness.
  • Edge-to-edge support: Reinforced sides prevent roll-off, allowing full use of the mattress.

Comfort and Support

OTTY lists 5cm of memory foam on top of the springs. That is enough to take the pressure off a shoulder or a hip, and with springs this close underneath I wouldn't expect the “quicksand” sink that deeper foam beds have. The result should be a medium firmness feel, soft enough to cushion pressure points yet firm enough to keep your spine aligned. Bear in mind the rating is OTTY's own scale, so read it as soft for an OTTY. One owner who had found OTTY's Original too hard wrote: “The deep memory foam is a different sort of feel but lovely for my back and achy joints.”

Those 4,000 individually wrapped springs really shine in how they adapt to you. Split into two layers of up to 2,000, one 8cm deep and one of 4cm springs, they should spread your weight evenly whether you lie on your back or your side. The dual spring system (a taller layer plus a micro-spring layer) provides deep support and fine-tuned contouring at the same time. That is sturdy support under a plush top, which is the combination I like in a hybrid.

Pressure Relief for Side Sleepers

Pressure relief is a major strong suit for the Pure+. A side sleeper needs the shoulder and hip to sink in a little while the waist stays held up, and a memory foam top over a medium spring unit is built for that. One side sleeper who had found their first hybrid a bit too firm wrote that the Pure+ “gives me the comfort I need”. It will not suit everybody. One owner who bought on the 5.5 rating found it “incredibly Firm” and sent it back, so use the trial properly before you decide.

Cooling and Breathability

Heat is the usual worry with memory foam, and OTTY has built the Pure+ around it. It uses bamboo- and charcoal-infused memory foam which are designed to be breathable and moisture-wicking. OTTY also built in an airflow system: small perforations in the foam and breathable side support channels that help heat dissipate. The drilled foam and the vented sides are the parts I'd trust most to help, more than anything the foam is infused with. If you're a hot sleeper or live in a warm climate, this mattress should keep you sleeping comfortably cool.

Edge Support

Edge support should be a strong point on the Pure+. It is the first thing I look for in a hybrid, because a saggy edge turns a double into a small double. Here the side supports surround both spring layers and the lower layer has reinforced borders, so the build is right for sitting on the side of the bed and for sleeping close to it. Couples and anyone buying smaller than a king will get the most from that.

Motion Isolation for Couples

For couples, motion isolation is crucial, and the Pure+ doesn't disappoint. The combination of pocket springs (each working independently) and thick foam layers means movement is well absorbed. Memory foam is the best thing going for killing movement, so I'd expect a partner turning over or getting up in the night to stay on their own side of the bed. The springs underneath keep some bounce in it, which helps if you change position a lot. Light sleepers will appreciate how undisturbed the Pure+ lets you remain, even if your partner tosses and turns.

Suitability for Different Sleepers

The OTTY Pure+ hits that rare balance of being versatile enough for many types of sleepers. OTTY recommends it for side and back sleepers, and I'd say the same from the build. Side sleepers get the pressure relief they need for shoulders and hips, while back sleepers find plenty of support to keep the spine aligned. Front sleepers are the ones I'd steer elsewhere: this is a medium with a soft foam top, and a front sleeper needs something firmer to stop the hips dropping. Unless you have a strong preference for an extra-firm bed, this medium mattress should accommodate most sleeping styles without issue. It's also built to handle a range of body weights. Heavier folks should be well-supported by the robust springs, and lighter individuals will get ample cushioning from the plush top layers.

Final Thoughts

Overall, the OTTY Pure+ Hybrid 4000 looks to me like a truly comfortable and high-quality mattress. It combines the best of both worlds: the pressure-relieving hug of memory foam with the sturdy support of pocket springs. One owner bought a second for the spare room within three months, calling the first “extremely supportive and comfortable”.

Compared to the OTTY Pure Pro, which has up to 3,000 springs and a firmer 7 out of 10 rating, the Pure+ is the softer and more cushioned of the two, and it's the one I'd pick for a side sleeper. It's clear this is OTTY's premium offering and it has a very luxurious feel. With the 100-night trial and a 10-year warranty included, it's a low-risk investment that the company stands behind. If you're considering the Pure+ Hybrid, I think it's a fantastic choice for a broad range of sleepers seeking that perfect blend of comfort and support.

How we reviewed the OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress

779 reviews in Otty's feed10+ years in the mattress industryBenchmarked against 145 hybrid mattresses4 buyer questions readPrice checked 31 Oct

Drawing on over 10 years in the mattress industry, our team assessed the construction, materials and firmness of the OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress from Otty's listing, and benchmarked it against 145 other hybrid mattresses we track. 779 reviews in Otty's own feed sit behind its owner rating. How we review

How does it feel?

Personalised feel depends on bodyweight. Adjust your weight below to get an indication of how the OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress may feel.

SnoozeScore

Still not sure if the OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress is suitable for you?

Answer 6 quick questions to see how well this mattress fits you, and which mattresses fit you better.

Price history

From £599.99 (Single) at Otty

Choose your size
£929.99No change Read 31 Oct 2026 · excludes delivery
Shop King at Otty

King price, tracked since 27 Oct

We have read the King at Otty 5 times since 27 Oct 2026, and it has been £929.99 each time.

SizeLatest readingReadLowest readingOnTracking since
Single£599.9931 Oct 2026£599.9927 Oct 202627 Oct 2026
Double£829.9931 Oct 2026£829.9927 Oct 202627 Oct 2026
King£929.9931 Oct 2026£929.9927 Oct 202627 Oct 2026
Super King£1,039.9931 Oct 2026£1,039.9927 Oct 202627 Oct 2026

Prices exclude delivery. How we record prices: our mattress price report.

How it scores
of the OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress
Scored from the build and owner reviews: each measure starts from how this construction usually performs, then moves with what owners of this mattress report against owners of similar mattresses.
Scored from the build and owner reviews: each measure starts from how this construction usually performs, then moves with what owners of this mattress report against owners of similar mattresses.

Suitability

  • Back Sleepers 4.5/5
  • The amount of support offered from a mattress will vary depending on the firmness of the tension and the type of support layer used. Based on a person of average build.
  • Side Sleepers 4.5/5
  • If you sleep on your side you typically need a supportive tension that is not too firm, nor too soft. This is because your hips and shoulders need adequate sinkage.
  • Stomach Sleepers 4/5
  • Stomach sleepers need a reasonable amount of tension in the base support layer to adequately offer body contouring and help prevent aches and pains. Results will vary based on your build.

Performance

  • Breathability 3.5/5
  • Mattresses that feature breathable materials help promote airflow and keep you cool making for a more hygienic night's sleep.
  • Turning on mattress 3.5/5
  • Certain materials like memory foam can make it difficult to move about on the mattress while you toss and turn. Same too for pillow tops which can create a cloud like sensation which can make manoeuvrability challenging.
  • Stability 4/5
  • Depending on the type of support layer in place can have an impact on stability, edge to edge support and roll together prevention. Pocket springs of a firmer tension will have better stability than open coil soft tension, for example.

Odour

  • Initial Odour 4/5
  • Materials in mattresses, particularly memory foam and rolled bed-in-a-box mattresses can have an initial odour, this is typically short term and reduces considerably within 24 hours.
  • Long Standing Odour 5/5
  • Certain materials inside different mattresses can produce a small odour. Typically this is short term rather than long standing but there are minor exceptions.

Brand Rating

  • Overall Brand Rating 4.5/5
  • This is based on community driven customer reviews tied to product reviews and grouped together at a brand level to produce a score.
*Assumes average weight. Suitability is dependent on body type, so check your SnoozeScore above for a more tailored guide.
Radar analysis
of the OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress
Brand: Otty
Retailer: Otty
Delivery Time: Good
Customer Sentiment: Good
Radar Analysis looks at the product, brand and retailer against base norms established within the industry and determines where the product sits by way of established performance metrics.

Owners, by the numbers

Counted from 779 owner reviews of this mattress on retailer sites.

85%gave it 5 stars665 of 779 reviews
3.3%gave it 1 or 2 stars26 of 779 reviews
Middle thirdon price, at £599.99 (Single)104 of 230 other hybrid mattresses cost less today

Firmness against the label (medium)

What owners saidThis mattressAll medium
Felt firmer than expected0.9%7 of 7790.5%
Felt softer than expected0.4%3 of 7790.3%
Too firm1.7%13 of 7790.9%
Too soft0.5%4 of 7790.6%

“All medium” is 46,972 reviews of 266 mattresses labelled medium. The phrases counted are in the firmness report.

What owners praise and complain about

TopicThis mattressAll mattresses
Good value4.0%31 of 7795.0%
Good back support2.3%18 of 7792.3%
Sleeping hot1.7%13 of 7791.4%
Sagging or dipping1.4%11 of 7790.8%

Counted from reviews published on retailer listings. Each review counts once, even where a retailer shows it on several listings, and reviews left on WantMattress are not included. The method is set out in the reliability report.

Reviews

Pick a star rating to see only those reviews.

4.7owner rating out of 5779 reviews
Ian W.
Verified by Otty
5
Me and the Wife were looking for a new mattress, but there are so many on the market and so many TV Adverts that it done my head in trying to figure out what we really wanted in a mattress, anyway took a chance on Otty because of strong reviews, went on the Website and spoke to one of there Live reps in the Chat section, best thing I could have done, they were extremely helpful didn't force the sale upon me. So I bought one, turned up very quickly lovely and comfortable mattress we are both havi...
Barry R.
Verified by Otty
5
We bought an Emma mattress first, (sorry Otty), but it didn't expand properly and after receiving really terrible customer service (after sending photos showing the obvious fault), I returned it. We then turned to Otty Pure Hybrid. It felt a bit firm at first but realised that we were sleeping really well and waking without aching backs - which is the reason we changed from our Ikea mattress (that's another storey). Three months in and, so far, very happy. After buying the Ikea foam mattress (wh...
Penny V.
Verified by Otty
5
Absolutely love my Otty matress, I went for the hybrid and I was not disappointed. I was hit by a car whilst pregnant and broke my tibia platueu so have since suffered with problems in both knees and my back so it was important to get a good nights sleep and rest well. The Otty matress has given me just that and my 18 month old son loves snoozing ontop of their pillows too. They offer a 100 day money back guarantee which I think is great, although personally I'd be pretty surprised if anyone wan...
Becky N.
Verified by Otty
5
Never ordered a mattress before without trying it, but we were looking to replace a tired mattress, and having slept on a supremely expensive one in an AirBnB expereinece wanted to find something similar. I investigated all types of memory foam mattresses and this came close to the build style and the reviews online were very good. I am so glad we opted for it. It took a couple of weeks to get used to the new mattress, but these days both my husband and I sleep well. Most importantly, I can slee...
Mr T.
Verified by Otty
5
I searched high and low for a new mattress, I was torn between a pocket sprung or a hybrid like the Otty. With the trial period offered by Otty I took the dive, the order and delivery was slick with the mattress delivered on a Sunday in the time given by the courier. The mattress itself inflated nicely, the smell people talk about did not bother neither me or my partner. We have had it now for nearly 2 months, it took my body a bit of getting used to with the change from pocket sprung to hybrid,...
Viveak
Verified by Otty
5
A great mattress. We looked at several of the leading hybrid mattresses on the market, and after a discussion with the sales person via chat on the website (as it was during lockdown), they were able to answer many of my questions clearly and exactly why Otty Mattress is a better product than its competitors. The delivery service and also the ease of ordering the product was great and most importantly we have had fantastic nights sleep since purchasing this mattress. Fantastic product and you wi...
Richard
Verified by Otty
5
I researched hybrid mattresses as I wasn't much of a fan of the full memory foam mattresses and saw Otty was highly recommended. I've had the mattress for two months and it's a massive improvement on my previous basic spring mattress. It's very cool, doesn't get hot and is nice and firm with a soft top to it. You don't feel like you're sinking into it, which is what I wasn't a fan of in memory foam mattresses. So far, so good. Really comfy mattress and extremely great value compared to competito...
Clairelou
Verified by Otty
5
Honestly the best nights sleep ever. After having an orthopedic mattress and waking with back ache for years, I decided it was time for a change. I had spent many a great nights sleep on a leading competitors hybrid matress so made the decision to purchase one for myself. I choose the Otty Hybrid. Ordering was simple, delivery straight forward and once I'd opened the matress (it's very heavy) and left it for 6 hours it was ready to use. Best decision ever. This and the competitors hybrid both ex...
Kevin
Verified by Otty
5
Purchased an otty hybrid mattress in 2019 and have never looked back. I suffer from back, neck & shoulder pain and this mattress for me is comfortable, supportive and has eased my pains dramatically from first night sleep. I purchased another for my partners house too and now my gran even has one. All king size! Would definitely recommend the deluxe pillows too as companion to easing your aches and pains which helps the alignment of your body to relax your muscles while sleeping. These pillows c...
Joyce R.
Verified by Otty
5
I had been looking in to the bed in a box market for 12 months or so,looking in to every bed on the market.I finally decided on an OTTY Kingsize Hybrid.Delivery only took 5 days and the guys were very pleasant when delivering.The mattress was well packaged and came out of the box with ease.A little cutting tool is supplies to take the plastic off to allow the mattress to inflate,this was done with ease.The mattress is very smart and oozes quality.The first week took some getting used to as i was...
Lynsey
Verified by Otty
5
This is the second Otty mattress I have purchased. Love mine so much I decided to buy one for my daughter to help her sleep better! I can suffer with back ache and has been hugely helped by having my Otty, no longer wake up with backache, it was also a huge support whilst I was pregnant with my second child! My daughter loves her Otty, often commenting on how cosy it is to sleep in. Even managed to convince my father in law to treat himself and buy one, he can also suffer with his back and has b...
J M.
Verified by Otty
5
Wonderful customer service. Fast response time to queries. Mattresses are the most comfortable we've ever slept on. First night I thought I'd made a horrible mistake and it was going to be too firm, but it was probably just that our old mattress was too soft. Forget the 100 night trial. By the second night we said there was no way we would be returning them. We are both sleeping better! Purchased two Euro Singles (90x200cm) to put side by side in a Super kingsize frame (180x200cm). Hubby is a re...
Liam J.
Verified by Otty
5
After hours and hours of online research searching for a new mattress (who would've thought it would be so difficult) I finally decided to go with Otty and I am so glad I made the right choice. It is by far the most comfortable mattress me and my wife have ever slept on and it's the best night sleep I've had since god knows when! My wife has a slipped disc and she said This mattress offers so much support for her lower back and she hasn't had any pains since sleeping on this mattress. It's great...
Elaine B.
Verified by Otty
5
Easy to order. Delivery on time despite snow in Manchester area at the time. There was a chemical smell when first unpacked but not too overpowering. Initially I was a bit surprised as to how firm the mattress was because it was topped with memory foam I expected the feel of it to be softer when you laid on it. Wasn't too sure but almost instantly I began to sleep much better. After just over a week of sleeping on the mattress I love it. No aches and pains in the morning. The only downside is ge...
David
Verified by Otty
5
After many years of restless nights, either being to hot or continually turning our pillows over and over. While sleeping on two different memory foam mattresses. We finally found Otty. We purchased our Otty at a much better price than than most of there competitors. It's been one of our best decisions ever, firm but still very comfortable. Never cold but never hot, cool to warm, and cosy. The pillows, wow, we never need to turn them during the night and we really mean that. Excellent mattress, ...
Katherine J.
Verified by Otty
5
I was a little wary when ordering the otty mattress. Both my husband and I are very fussy with mattresses and have had bad experience with memory foam in the past but I'm so glad we went for it and purchased it. The combination of the springs and memory foam provides a mattress that is firm enough to support you whilst soft enough that you feel you are perfectly positioned in bed. I have a small baby so sleep is sparse at the moment anyway but when she sleeps we are getting good restful sleep th...
Emma S.
Verified by Otty
5
Both OTTY and their delivery agents, Keen and Able, set the platinum standard for customer service. My order was seamless and I was kept informed every step of the way. With regards to the mattress, right from the first night we had a great sleep. The mattress is quite firm but extremely supportive and makes for a great night's sleep. The same applies with the pillows. For the first time in ages, we're waking up without sore backs! Overall, I could not be happier and would recommend OTTY without...
Alison W.
Verified by Otty
5
Well, my personal experience has been akin to the Princess and the Pea in the past: try, buy, gurn and return. No mattress was good enough for this girl. Until.... my new boyfriend listened to my tales of sleepless woe and recommended the Otty mattress, which he has enjoyed sleeping on for a couple of years. Now, I knew the manufacturer, as I had bought 2 of the Otty pillows of delight around one year ago and they eased my stiff neck and tense shoulders to the point where I told all who would li...
Scott
Verified by Otty
5
I bought this mattress and pillows when I was rather intoxicated and it turned out to be one of the best/worst drunken mistakes I've ever made. Although I had to spend the rest of that week eating left over food from my neighbours bin, I was extremely satisfied when the mattress arrived. It's the most comfortable mattress I've ever slept on. It's so comfortable that I've lost my job due to continuously being late from sleeping in & not wanting to get up. My wife has also left me due to lack of m...
Marjorie S.
Verified by Otty
5
This is the second foam mattress I have bought to help with painful hips. The first one, not Otty, although soft enough, was too hot in the summer time which made me wake up in the night. The Otty mattress has been in use for a week now and there are no problems at all with the temperature. I prefer Otty to the previous mattress because it is slightly firmer with its sprung middle, yet soft enough to be comfortable. This is an inexpensive mattress. Easy on painful hips, and easy on the pocket. I...
A U.
Verified by Otty
5
We've been looking at mattresses/bed systems before which will keep my partner cool while I stay warm in bed. By fluke we came across this mattress while surfing the net, read some of the reviews and thought: "Why not?" The special offer certainly helped :), plus it was available in a European king size. Once unrolled the expansion was amazing and you have nice deep mattress. The factory smell lasted about 4 days, gradually fading (didn't stop us from sleeping like a pile of logs). I like the un...
Miss S.
Verified by Otty
5
Only been using the mattress for a few nights but it's fantastic!! When we looked for a mattress, I was concerned that we wouldn't find something that would work for both me and my partner, as he requires them a lot firmer than I do. However this mattress is the best of both worlds, it is firm enough for him, but the memory foam layer on top gives it that softer feel for me. I can sleep on my side or back comfortably. The Deluxe pillows are great too, I don't think I'll ever get a 'normal' pillo...
Elysia D.
Verified by Otty
5
I was a little hesitant about buying an otty mattress, however based on previous reviews and the 100 night trial I figured I had nothing to lose. After the very first night my husband said he felt so much better in the morning. I however struggled for a couple of nights and thought I may have made a mistake. After 3 or 4 nights however I started feeling less stiff and achy in the morning and my head and neck pain was reducing. Now I love it. I love how supportive and yet comfy it feels, I love w...
Desmond S.
Verified by Otty
5
Up until I ordered the Otty hybrid mattress I was waking up with lower back pain. I wasn't sure at the time that my mattress was to blame, but after a few nights sleep on the Otty it was confirmed. I ordered the pillows to go with my new mattress and since I've had it I've woken up pain free every single morning. Quality sleep is important to us as human beings, so I'd definitely recommend investing in an Otty. I'm still on my 100 nights trial, but no complaints so far and I think it's going to ...
Pam H.
Verified by Otty
5
I have MS and arthritis and had an orthopedic mattress before but due to finances I decided to research the new mattress in a box. I opted for an Otty, partly due to reviews and cost but mainly as the hybrid version sounded ideal. The 2 men who delivered my Otty and removed my old were fantastic, curteous and polite, even offering to take their shoes off. There is a definite smell to your new Otty but I actual love the smell as its like a new car smell it makes you feel good. From the very first...
Burns P.
Verified by Otty
5
Excellent customer service - really easy to communicate with and very quick to answer questions using the chat option. The delivery was smooth too and very quick. I ordered on a Saturday afternoon and was sleeping on the mattress Tuesday night. We have only had it for about a couple of weeks but we both find it really comfortable and are sleeping much better. I was slightly worried that due to the memory foam I would find it too hot as I have found memory foam mattress toppers to be, but this ha...
Geoff
Verified by Otty
5
We've had our OTTY mattress for 6 weeks, and feel ready to rate it. To start at the beginning; the OTTY livechat was very useful and helpful before I ordered. Delivery was problem-free, and I was kept informed as to delivery times. The OTTY does arrive in a box, and I could have lifted it, but was glad the delivery men took it upstairs. We left it 24 hours for inflation as recommended, and didn't have the 'memory foam smell' problem that some mention. It would be useful to have some side-straps ...
Simon F.
Verified by Otty
5
I have a Simba mattress but needed a second one for my new bigger bed. I was going to go for Simba again but they had put their prices up. So i opted for OTTY. I am glad i did. Most comfortable mattress ever. Only problem is i that i cant get out of bed in the morning!!! Only one small issue. Although the delivery men were pleasant, they were very late. I asked them to take the mattress upstairs but they told me they are not covered....jobsworths!!!What if i was a little old lady The 5 stars a...
Dan F.
Verified by Otty
5
Let's put things into perspective here... My previous mattress cost around £2.5K. At the time, I thought it was the best money could buy. After 2 years of use, it really wasn't anything special, which equated to a poor nights sleep. I just bought the Super King OTTY and I cannot believe the difference between this and my old one. The difference is colossal and for a fraction of the cost. The technology is bang on and the best part for me over the comfort, is how cool the temperature of the mattr...
Melanie W.
Verified by Otty
5
I was very dubious about, buy this type of mattress and especially not being able to try, it before hand, but the 100 night trail, convinced to go ahead. I have severe RA throughout my whole body , I wasn't able to sleep at night at all, on my old mattress. My mattress and pillows arrived on Tuesday afternoon as promised, my husband unpacked it for me and I lay straight down on it and fell, straight asleep, when I woke up, I wasn't aching as normal and found I could get off and on my bed easily,...
Fran
Verified by Otty
5
Love my new Otty mattress from the moment it arrived. It replaced a 15 year old Tempur and after a short 2 day trial of a Simba I finally settled on Otty who I hadn't heard of before ordering and only came across them when I was searching alternatives to Simba. It's super comfortable and feels high quality too. The only negative was the external packaging of the mattress was filthy dirty so I was very careful unpacking it. But it did make me wonder where it had been and how it was handled to be ...
G14esy
Verified by Otty
5
I already had a good mattress made locally but was quite a few years old now so thought it best to replace, looking at all the different bed manufacturers and their claims was a minefield but gradually filtered through different ones by reviews on here and FB you soon can read what the owners experience are, so after many hours I was down to just a couple the Otty was the one I went for and very pleased I did. I was a little sceptical how something so large can be compacted into a small box and ...
Tnw
Verified by Otty
5
I recently bought the Otty Deluxe Pure pillow. I've been getting neck pain for a while and thought it could be from my old down pillows. I was never a fan of memory foam as I find them too firm or high. I also bought the highly (over)rated Emma pillow. Within days of using the Otty pillow my neck pain resolved. My head sinks into it just the right amount to feel like I am sleeping with a neutral spine. Really, really impressed. Am very happy with my purchase and bought another one. There is no c...
Obione
Verified by Otty
5
I was unsure about buying a renewed mattress but as it was only for the spare bed I decided it was worth a shot. I searched the Internet for renewed mattresses and came across the Otty mattress. The price was very inviting and I read about how they went through the renewal process. I ordered it through eBay over the Black Friday period. Otty were great with the communication and I was offered a delivery slot. Once I confirmed that delivery date was acceptable I was advised about delivery time sl...
Connie F.
Verified by Otty
5
An excellent service from start to finish and a wonderful product. Communication was first class, we knew exactly when the mattress would arrive and the folks who brought it were so courteous and helpful. The mattress is a revelation, have never slept on anything so comfortable, it is very supportive yet feels like sleeping on a cloud. Also bought the pillows and have noticed a real decrease in neck and shoulder pain. Recommended to a friend, something I never do lightly and they are now enjoyin...
Greg B.
Verified by Otty
5
After waking up in the middle of the night to find a naked spring digging into my back, a new mattress was a must. As someone with mental health issues getting to sleep (and staying asleep) can be very difficult, so I decided to upgrade my mattress so far as my budget would allow. After a decent amount of research I cam across OTTY, which - along with positive reviews - allowed me to approach premium comfort without approaching premium price (seriously: have you seen how much the most deluxe of ...
Liam J.
Verified by Otty
5
After hours and hours of online research searching for a new mattress (who would?ve thought it would be so difficult) I finally decided to go with Otty and I am so glad I made the right choice. It is by far the most comfortable mattress me and my wife have ever slept on and it?s the best night sleep I?ve had since god knows when! My wife has a slipped disc and she said This mattress offers so much support for her lower back and she hasn?t had any pains since sleeping on this mattress. It?s great...
Fran
Verified by Otty
5
Love my new Otty mattress from the moment it arrived. It replaced a 15 year old Tempur and after a short 2 day trial of a Simba I finally settled on Otty who I hadn?t heard of before ordering and only came across them when I was searching alternatives to Simba. It?s super comfortable and feels high quality too. The only negative was the external packaging of the mattress was filthy dirty so I was very careful unpacking it. But it did make me wonder where it had been and how it was handled to be ...
Scott
Verified by Otty
5
I bought this mattress and pillows when I was rather intoxicated and it turned out to be one of the best/worst drunken mistakes I?ve ever made. Although I had to spend the rest of that week eating left over food from my neighbours bin, I was extremely satisfied when the mattress arrived. It?s the most comfortable mattress I?ve ever slept on. It?s so comfortable that I?ve lost my job due to continuously being late from sleeping in & not wanting to get up. My wife has also left me due to lack of m...
Dan F.
Verified by Otty
5
Let?s put things into perspective here... My previous mattress cost around ?2.5K. At the time, I thought it was the best money could buy. After 2 years of use, it really wasn?t anything special, which equated to a poor nights sleep. I just bought the Super King OTTY and I cannot believe the difference between this and my old one. The difference is colossal and for a fraction of the cost. The technology is bang on and the best part for me over the comfort, is how cool the temperature of the mattr...
Melanie W.
Verified by Otty
5
I was very dubious about, buy this type of mattress and especially not being able to try, it before hand, but the 100 night trail, convinced to go ahead. I have severe RA throughout my whole body , I wasn?t able to sleep at night at all, on my old mattress. My mattress and pillows arrived on Tuesday afternoon as promised, my husband unpacked it for me and I lay straight down on it and fell, straight asleep, when I woke up, I wasn?t aching as normal and found I could get off and on my bed easily,...
Steve T.
Verified by Otty
4
The mattresses get 5 stars. Very comfortable and worth the money. I nearly didn't buy the Otty mattresses because I was concerned about the number of people who have left reviews complaining about the deliveries. I wanted to replace all the mattresses in my house (4 of them) but when I visited the Otty website there wasn't an option to order 4 mattresses, have them delivered to the room and have the old ones taken away. So I contacted Otty and explained what I wanted and they said "It's all in t...
Clair
Verified by Otty
4
Amazing mattress by far the best I've owned and I've had a few different ones over the last 15 years. Very comfortable, great quality and although firm I was happy to find that it's not as firm as other reviewers had made it out to be. I had been a little concerned after reading the comments. The only gripe I have is that the delivery company that they use as they were terrible, the item didn't arrive when it should due to a van breakdown (Although inconvenient I could live with that) but they m...
Marine
Verified by Otty
4
The mattress is very comfortable and supportive, surprisingly firm, yet it feels like you are floating on a firm cloud. Just what I wanted. I sensed no pressure points, either sleeping on my side or back. The pillows are equally comfy, and match the quality and support of my very expensive tempur pillows. I had free next day delivery, two free pillows and easy to set up finance. Overall, the mattress is incredible for the price. I would give 5* but I think the mattress and process can be improve...
Krystian W.
Verified by Otty
4
I bought the mattress in April following an accident in March which has left me temporarily unable to walk. The mattress provides me with good support during my day, which is spent working from home on my bed. My partner and I are sleeping better, although I have back pain when I wake when I did not before. However, I'll try it longer in case the pain is linked to my accident/medication. The only negative being the pillows were not delivered, and I have to wait until the end of June or July for ...
Krystian W.
Verified by Otty
4
I bought the mattress in April following an accident in March which has left me temporarily unable to walk. The mattress provides me with good support during my day, which is spent working from home on my bed. My partner and I are sleeping better, although I have back pain when I wake when I did not before. However, I?ll try it longer in case the pain is linked to my accident/medication. The only negative being the pillows were not delivered, and I have to wait until the end of June or July for ...
Clair
Verified by Otty
4
Amazing mattress by far the best I?ve owned and I?ve had a few different ones over the last 15 years. Very comfortable, great quality and although firm I was happy to find that it?s not as firm as other reviewers had made it out to be. I had been a little concerned after reading the comments. The only gripe I have is that the delivery company that they use as they were terrible, the item didn?t arrive when it should due to a van breakdown (Although inconvenient I could live with that) but they m...
Lauren M.
Verified by Otty
1
We bought an Otty mattress on the 100day trial. To start with the mattress was great but 4 years on and it's basically not usable anymore. The mattress has dipped and sagged so much that we now need to buy a new one and according to their website this isn't covered after the 100 days. For one a mattress wouldn't show these signs within 100 days and they know this. Also a Mattress should have a much longer life span especially for the money. Don't waste your money if you wish to keep it for a few...
Si
Verified by Otty
1
Ordered a mattress and pillows. 2 working day delivery turned into 9 days. Sent a message and email stating delivery would be on Wednesday. This then turned into Sunday. Apparently they only deliver to my area on Tuesday and Saturday. Emailed saying i wanted to cancel the order because 9 days was too long. They said we will send it DPD for delivery Wednesday. Said ok and never got another word from them. Had to email and then web chat only to find out no record of sending it DPD. Apparently ever...
Lauren M.
Verified by Otty
1
We bought an Otty mattress on the 100day trial. To start with the mattress was great but 4 years on and it?s basically not usable anymore. The mattress has dipped and sagged so much that we now need to buy a new one and according to their website this isn?t covered after the 100 days. For one a mattress wouldn?t show these signs within 100 days and they know this. Also a Mattress should have a much longer life span especially for the money. Don?t waste your money if you wish to keep it for a few...
Jordan F.
Verified by Otty
5
My experience with OTTY was very straightforward and easy. I bought this matress for me and my partner at the beginning of the covid-19 lockdown, as our last mattress was killing us. I'm a 6?4 industrial engineer. I've spend years bending over low down machines, under machines, climbing machines.... my job is heavy duty, and for years I've been waking up a broken man; back aches and generally feeling tired all the time. Since buying this mattress, I feel great. I sleep great, I rest well and my...
Edwin H.
Verified by Otty
5
Recenrtly finished my 100 night trial of a hybrid mattress. Unlike the majority of mattress suppliers it was refreshing to know that if you did not like the mattress it could be returned and money refunded with no quibble, It took a few nights to get used to the vast difference between it and my old spring mattress. No more back ache and lumpy springs! I now look forward to a good nights sleep every night. The service was good from point of order through to delivery and the delivery guys were o...
Katien
Verified by Otty
5
Omg I am so happy I got this! My old mattrace was dead I could feel everything and I kept waking up with bad back. Since I got this OTTY matterace I sleep like a baby. It's firm but not to the point when it's uncomfortable, memory foam on top is awesome. I know ppl were saying about the smell when first open but no word of a lie the smell was gone withing two hours!! I spend all my time in the bedroom now. And on top of that the delivery was brilliant. I got a call couple of hours after orderin...
Alexia T.
Verified by Otty
5
We previously had a Tempur mattress (that was three times the cost of our Otty mattress) and I found it too firm, particularly as I have arthritis. We have only had our Otty for a week but I am already delighted with it! Although it is firm, it somehow feels soft at the same time and I wake up with far less aches and pains than I did. The whole process of buying was faultless. I ordered on a Monday and was offered delivery the same week and on a Saturday! The drivers even gave me a two hour slo...
Joe C.
Verified by Otty
5
I was quite sceptical about this type of mattress, and once you start looking there are literally *lots* of these "sealed in a box" with "100 day guarantees" on the market. I'd always opted for orthopaedic Sealy mattresses in the past, at almost twice the price. The OTTY was ordered on a Friday, and 1 man, next week delivery chosen as my option. Was contacted and kept very up to date with lots of emails, informing me that a 2 man crew would deliver that Sunday! Fantastic service from the delive...
Toots
Verified by Otty
5
The mattress was easy to remove from box, and took about 2-3 days to fully settle to size. ( though you can sleep on it as early as 2-4 hours) I recommend waiting at least a day if possible. The mattress is firm but also soft and comfy, a good combination. It is different from the usual mattresses in a good way, and with the 100 day return policy you have nothing to lose. It is an excellent price and would recommend anyone looking for a mattress to give it serious consideration. PS : both our d...
Richard C.
Verified by Otty
5
Fast order process and helpful delivery staff. It took no time at all to adapt to a OTTY mattress and pillows. Due to the design you are very well supported and none of the heat reflecting results from the early micro foam products. The pillows are firm but there box type shape supports your neck and head unlike conventional feather types. You do have to give the product time to breath and form its shape at which time there is a strong material smell, but give it 2/3 days and its gone. Would re...
Sarah K.
Verified by Otty
5
After reading many independent review websites, I decided to choose the OTTY hybrid mattress over their competitors as it seemed to have a better rating for side sleepers. They were also having a sale, and offering further discounts for their pillows. I booked a Saturday delivery and was given a 4 hour delivery slot, On the morning of the delivery I was given a 2 hour delivery slot, which obviously helped to plan my day. The delivery driver was very helpful, and the mattress was easy to unbox w...
Darren H.
Verified by Otty
5
I did a lot of research in to buying a new mattress, I found out that mattresses have a recommended weight limit and also depends on sleeping position, I was looking at the Emma mattress (memory foam) till I found out not really recommended for the heavier side sleeper and can get hotter due to foam, so I looked at the Otty hybrid and found it's the only one with full size pocket springs and cooling foam, Just over 30 nights in and I'm still impressed even with the pillows too, I'm a stocky 16 ...
Jennifer S.
Verified by Otty
5
Admittedly I knew nothing about mattresses until our current bed finally gave up the ghost. After searching for a while, I found the Otty hybrid mattress. I initially bought the Otty mattress thinking ?well if we don't like it at least we can return it?. I needn't have worried because we both love it. Having tried both pocket sprung and memory foam beds in the past, we could never find a bed we actually liked. The hybrid is the perfect combination of firm, supportive and comfortable. Like a lux...
Linda H.
Verified by Otty
5
Wow, I looked and read reviews on all available mattresses, decided to give Otty a try as was priced well and reviews were on the whole mainly positive, plus with the 100 night return I could try risk free. Ordered, paid, was advised about delivery, arrived, given instructions how to unpack etc. Well there is no way your ever getting this mattress back, it's firm but so comfortable, would recommend in an instant, well done Otty for such a fab product, I will be investing in a pet bed next for m...
Rob H.
Verified by Otty
5
Woke up this morning after the best night's sleep I have had in a long time. Just wish I had made the decision to buy sooner...... Received my Otty King mattress yesterday with 2 free pillows. Delivery was as planned and the support team answered all questions pre and post order I had via the web chat. I had read a number of reviews on other mattresses including Simba, Eve and Casper but settled on the Otty due to it being a hybrid with full size pocket springs. I felt I needed the support thes...
Mary E.
Verified by Otty
5
Can't sing the praises too loudly! Everything has gone so smoothly. Speedy dispatch , our wonderful otty mattress was delivered within 3 days of ordering by lovely helpful and very pleasant delivery men who carried it to the bedroom and explained how to unpack it. The mattress and pillows are just perfect. The last 2night sleep have been the best I can ever remember - no overheating, no aching joints, no stiffness trying to move in the morning- so thankful! Even my husband approves of it, thoug...
Eleanor B.
Verified by Otty
5
The order process was straightforward and delivery was within 14 days. The only small thing missing was that we were not prompted to ask if we had a referral. The delivery company were courteous, called to schedule the date, were I time, brought the new mattress upstairs and helped unpack it. The mattress is excellent, firm but not hard and isn't too heavy! I should also say that a family member had purchased the mattress previously and we had an opportunity to try it before purchasing! Overall...
Mrs S.
Verified by Otty
5
I can't express my satisfaction with my overall experience with OTTY although I didn't keep the mattress. I bought OTTY Pure Hybrid Bamboo & Charcoal Mattress in April. The delivery was perfect and tried it for 2 weeks. It appeared to be too hard for me (I didn't know that 6.5 firmness is very hard especially if you are slim and petite, I'm having now a mattress with firmness 5). So I emailed customer service and started the process of return. The customer service agent was very polite and help...
Julie F.
Verified by Otty
5
I bought my first Otty mattress last week, oh my word it truly does what it says on the tin so to speak. I am truly delighted with my mattress it is absolutely amazing, I have been telling all my friends & family to purchase the best mattress they will ever by. Delivery on target , I left my mattress in another room for 24hrs to allow it to breathe and spring up. Myself & my husband could not wait to jump in well not literally, and have the best slumber of all time. No aching getting up in the ...
Jordan F.
Verified by Otty
5
My experience with OTTY was very straightforward and easy. I bought this matress for me and my partner at the beginning of the covid-19 lockdown, as our last mattress was killing us. I?m a 6?4 industrial engineer. I?ve spend years bending over low down machines, under machines, climbing machines.... my job is heavy duty, and for years I?ve been waking up a broken man; back aches and generally feeling tired all the time. Since buying this mattress, I feel great. I sleep great, I rest well and my...
Eleanor B.
Verified by Otty
5
The order process was straightforward and delivery was within 14 days. The only small thing missing was that we were not prompted to ask if we had a referral. The delivery company were courteous, called to schedule the date, were I time, brought the new mattress upstairs and helped unpack it. The mattress is excellent, firm but not hard and isn?t too heavy! I should also say that a family member had purchased the mattress previously and we had an opportunity to try it before purchasing! Overall...
Darren H.
Verified by Otty
5
I did a lot of research in to buying a new mattress, I found out that mattresses have a recommended weight limit and also depends on sleeping position, I was looking at the Emma mattress (memory foam) till I found out not really recommended for the heavier side sleeper and can get hotter due to foam, so I looked at the Otty hybrid and found it?s the only one with full size pocket springs and cooling foam, Just over 30 nights in and I?m still impressed even with the pillows too, I?m a stocky 16 ...
Jennifer S.
Verified by Otty
5
Admittedly I knew nothing about mattresses until our current bed finally gave up the ghost. After searching for a while, I found the Otty hybrid mattress. I initially bought the Otty mattress thinking ?well if we don?t like it at least we can return it?. I needn?t have worried because we both love it. Having tried both pocket sprung and memory foam beds in the past, we could never find a bed we actually liked. The hybrid is the perfect combination of firm, supportive and comfortable. Like a lux...
Linda H.
Verified by Otty
5
Wow, I looked and read reviews on all available mattresses, decided to give Otty a try as was priced well and reviews were on the whole mainly positive, plus with the 100 night return I could try risk free. Ordered, paid, was advised about delivery, arrived, given instructions how to unpack etc. Well there is no way your ever getting this mattress back, it?s firm but so comfortable, would recommend in an instant, well done Otty for such a fab product, I will be investing in a pet bed next for m...
Andrew A.
Verified by Otty
3
Not really an ?out of the box and unroll? mattress. One edge of the mattress did not seem to expand and give a straight edge, it was very curved with a roll effect. After 5 days I contacted Otty who said nothing wrong with mattress just the cover out of alignment and a gentle pull would realign. Did not work. They repeated this suggestion or remove the cover to confirm the mattress is ok. After several more gentle pulls with no effect, I partially removed the cover. After a couple of days of tr...
Terry W.
Verified by Otty
3
Shipment I was told by the online chat that it was simple to change the dispatch date once I had order the mattress. I changed the dispatch date but was yet called by a delivery driver on the wrong day to be told he would be at my address I waited over 2 hours and no one arrived. Then when I called they said they had no trace of the delivery, then when I was due to get my mattress on the correct date it got delivered to the wrong address. Got no response from customer services team after this i...
Mr E.
Verified by Otty
3
The mattress is fine and worth the money. However I payed for my old mattress to be collected. I was given a date and time slot which was confirmed on the day. An hour later after I dragged my old mattress to a place it was easier to collect I was called to say there was no room on the van and it was now not happening. Why confirm the time if your not going to do it. Update: As Otty has responded. in that regard you should not have charged me for the service then. Added to that as I said in the...
David G.
Verified by Otty
1
Avoid this company. They do not have good customer service, especially from Jacob. I got an email which was very blunt & passive aggressive which will be posted on Reddit to show customers this company are just money grabbing and don't actually care for you or any circumstances that you may have going on in your personal life. For over three weeks I've been trying to return a mattress as they sent me a used mattress! I haven't made any further payments yet as they failed to collect the first ti...
David G.
Verified by Otty
1
Avoid this company. They do not have good customer service, especially from Jacob. I got an email which was very blunt & passive aggressive which will be posted on Reddit to show customers this company are just money grabbing and don?t actually care for you or any circumstances that you may have going on in your personal life. For over three weeks I?ve been trying to return a mattress as they sent me a used mattress! I haven?t made any further payments yet as they failed to collect the first ti...
Louis S.
Verified by Otty
5
Having ordered the Hybrid and pillow bundle and having it for the last few months.... I can honestly say...... Best purchase I've ever invested in. It is firm but soooo comfortable. You sink in and it holds you well. Every time I lay on the bed I thank myself for buying it. And that's no exaggeration. It's so comfortable, the only negative review I have is I struggle to get out of bed in the morning because the comfort is next level. I have suffered a bad neck due to damaged discs. And the mem...
Mrs G.
Verified by Otty
5
Purchased: EU King Hybrid Mattress Ordering was simple, we made use of the monthly 0% interest payment which is a really helpful option. Delivery was prompt, even at the height of the C-19 virus. Due to an emergency, I contacted OTTY to rearrange delivery day, they were extremely helpful and rearranged without a problem. The mattress easily rolls out into shape, and you can see it expanding before your eyes. There is a slight 'new' smell that comes from the mattress, but 4 weeks later it is ne...
Danielle
Verified by Otty
5
Purchased the otty hybrid and pillows around 4 weeks ago. Ordering was simple, I had made a mistake on the original order and they had it all sorted and out for delivery by the next day. Lots of communication from the couriers and they arrived as planned at 7.20am! The mattress itself had the new mattress smell which freaks me out! To be fair by bedtime the smell had subsided and within 3 days was gone. Now for the sleep.... oh my gosh! Best sleep I've ever had. I suffer with joint problems (I...
Florin C.
Verified by Otty
5
Well the delivery experience was lovely , I was receiving the time slot so you're not blocked in the house for the entire day and when the mattress arrived and I opened the box it was love at first sight : )) I am really happy with my hybrid mattress because the pressure from my lower back has gone I mean for real after first night sleeping on Otty Hybrid Mattress I was waking up smiling because of a very good night sleep. I will recommend Otty to my friends and family because it's a truly awe...
Sally H.
Verified by Otty
5
I bought the mattress not really sure how we would get on with it, not having tried before we buy. I was not dissapointed, it is without doubt the most comfy mattress we have had, and sleep is now so much more restful. Aches and pains have disappeared and we would certainly recommend the product. We chose the pillows as an option, and were so glad we did, again i am very fussy were pillows are concerned and they are really comfy and suppotive. The service from Otty was superb, with next day de...
Olga
Verified by Otty
5
We've only slept on our Otty for 4 nights, but what an amazing mattress this is. We did a lot of research and were slightly hesitant to order a mattress online without trying it first. But there are not many shops to try a mattress where we live and decided to give it a try. After reading about all the different options out there, we thought Otty was the one for us. My husband suffers from back problems and it was mainly for this reason to replace our old one. He slept like a baby, without int...
Mr P.
Verified by Otty
5
We replaced our old foam based mattress with the OTTY sleep a few weeks ago and it has transformed our sleeping! We had no idea how the foam on our old mattress had lost its integrity and was simply squashing down when we laid, causing discomfort and, in my case, back pain. After 3 weeks my back pain has decreased significantly and I no longer wake 2-3 times a night to move. The mattress is supportive and makes you feel comfortable whether laying on your back, front or side. I would have chang...
Nick
Verified by Otty
5
Ordering was straight forward. Place your order and get an email with a link to book your delivery with Keen & Able. You then get a 4 hour time slot on the day you choose. On the day of delivery I received a phone call in the morning to say what 2 hour time slot they were due to deliver. Then when they were half an hour away I got another call. The box was delivered on time and was left in the hallway as that is what I paid for. Once you open the box there are a set of instructions how to prep...
Richard
Verified by Otty
5
so the mattress came spot on time and the delivery was made by lovely lads . took the box up stairs , step by step as it is a fair weight !(king size ) My old memory foam Mattress.. I cut it down with a sharp long knife for a single for my son Who loves it and the other section is covered and an ideal Bed for two spoilt Whippets. The new Otty was un rolled and as my wife was in hospital left for a day . I got back and put new sheets on that evening and when we got back from surgery she just lo...
Tyler
Verified by Otty
5
I moved into a furnished flat where the bed and mattress were old, worn and on their last legs. The mattress was springy and extremely uncomfortable. I was waking up in the morning feeling achy and more tired than I was the night before. After a month of little to no sleep, I bought a new, bigger bed and decided to treat myself to an OTTY mattress to go with it. I was a little reluctant to spend so much on a mattress but I am so glad that I did. I have never slept so well in my 21 years. No mo...
Andrew
Verified by Otty
5
I genuinely never realised just what a good mattress can do for you. It's a great mattress, unbelievably comfortable and, even in this sweltering heat of summer, keeps you cool all through the night. We had a few issues with delivery, waiting in for a day only for it not to be delivered, but this was an issue with the delivery company rather than the mattress. Otherwise, an easy ordering experience, excellent service and a top class mattress for a great price in comparison to similar companies...
Jack
Verified by Otty
5
The mattress is brilliant - probably the best I've ever had. The delivery was great as well. I received 2 complementary bamboo pillows with the order, which was nice but unfortunately they are quite hard and cannot be moulded/adjusted/beaten into any other shape or form. This may just be me; I like to read in bed, and I find that hard pillows are no good for that. EDIT: I see that the company now has adjustable pillows as well, I think these would be better for people who like slightly softer ...
Danielle
Verified by Otty
5
Purchased the otty hybrid and pillows around 4 weeks ago. Ordering was simple, I had made a mistake on the original order and they had it all sorted and out for delivery by the next day. Lots of communication from the couriers and they arrived as planned at 7.20am! The mattress itself had the new mattress smell which freaks me out! To be fair by bedtime the smell had subsided and within 3 days was gone. Now for the sleep.... oh my gosh! Best sleep I?ve ever had. I suffer with joint problems (I...
Andrew
Verified by Otty
5
I genuinely never realised just what a good mattress can do for you. It?s a great mattress, unbelievably comfortable and, even in this sweltering heat of summer, keeps you cool all through the night. We had a few issues with delivery, waiting in for a day only for it not to be delivered, but this was an issue with the delivery company rather than the mattress. Otherwise, an easy ordering experience, excellent service and a top class mattress for a great price in comparison to similar companies...
Danny C.
Verified by Otty
4
So, let me be very clear: I have had my OTTY mattress for almost 7 years, and during those 7 years, I have been an incredibly happy customer. So much so, I left a glowing review when I first bought the mattress. I'm a side sleeper, and love a bed with a lot of support, which this mattress is famed for. I have the King Size Original Hybrid Mattress with the pillows. I'm a shift worker; sleep is very important to me. I'm a single person and weigh 75 kg, so wear and tear shouldn't be a problem, e...
R P.
Verified by Otty
3
The Mattresse itself - no problem BUT the delivery crew really spoilt the experience. 1. one of the delivery crew (the short one) was really polite +considerate & asked if it was OK with the shoes I replied as long as they are clean 2. I was told when I rang customer service if they would be having shoes covers but was told "no it was a risk you have to take" 3. The carpets didn't get too dirty BUT there were scruff marks on the walls on the bedroom & walls along the stair ways! So now I will ...
Ian H.
Verified by Otty
5
Had the Otty Pure Hybrid since Monday. Delivery was bang on time and well handled under current covid restrictions. Both my wife and I suffer from back problems, plus my wife has a neck problem. From the first night we both found the mattress and the deluxe pillows absolutely fantastic. Both are just the correct amount of firmness, but are so comfy. We spent ages looking at all the various makes on Internet, but kept coming back to the Otty. We would recommend this company to anyone who is lo...
Stewart T.
Verified by Otty
5
After reading a lot of reviews about different types of mattress I decided to buy an Otty. I was worried about how comfortable a new mattress would be, as my old one was definitely giving me a sore back. The main reason for selecting Otty was the 100 day policy - I thought for something I could have for the next 10+ years then it would be great to be able to return it if it didn't suit me. Luckily it does suit me and I'm really enjoying sleeping on it. Ordering - easy Delivery - right on time...
Lee P.
Verified by Otty
5
Shopped around for some time to find a new mattress. Hadn't heard much of Otty before, but after reading several independent reviews, we decided to give them a try (with the 100 day trial, there's nothing to lose!). Ordered on a bank holiday weekend (and in the middle of a virus pandemic), but was impressed with the ease of online ordering, confirmation response and delivery just a few days later. Delivery was within the confirmed time slot and the driver called about 20 minutes before arrivi...
Mr H.
Verified by Otty
5
Arrived in a well packaged box, which was ok to get up stairs. One feedback point I would suggest to the packaging department, is if you could put some handles or hand hold in the box, to make it easier to drag up stairs! Unpackaged the bed with the handy cutting tool supplied, and within the 4-5 hours stated it was ready to sleep on. Having had the mattress for just over a month now, we would say that it was a great investment. Almost instantaneously we noticed an improvement in our sleep qu...
Lucy C.
Verified by Otty
5
Great value. Fast delivery, with a two hour time slot including a 30 minute call before arrival. The delivery guys were awesome! So far my husband and I have used the OTTY mattress and pillows for 3 nights. Direct quote from my man ?The BEST nights sleep I've ever had!? I love that it has removable covers for washing. This mattress does exactly what it says on the box! If you're happy with the product description, you're guaranteed to love this mattress. And they slept happily ever after. . ....
Xxx
Verified by Otty
5
The customer service was brilliant! I used the live chat function to go through questions I had about the different mattresses and the member of staff was very helpful and patient. I the ordered a mattress. The next day I realised I need a EU double, but UK double and emailed OTTY. I was helped straight away and was able to change my order accordingly. This mattress is great, very comfortable. I sleep much better on it than on my old one. I am just still not sure if I find it hard enough for ...
Stewart T.
Verified by Otty
5
After reading a lot of reviews about different types of mattress I decided to buy an Otty. I was worried about how comfortable a new mattress would be, as my old one was definitely giving me a sore back. The main reason for selecting Otty was the 100 day policy - I thought for something I could have for the next 10+ years then it would be great to be able to return it if it didn?t suit me. Luckily it does suit me and I?m really enjoying sleeping on it. Ordering - easy Delivery - right on time...

Questions about the OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress

Have a question?

Nobody has asked about this one yet. Ask about the size, the feel or whether it suits how you sleep.

Videos about this mattress

Hand picked video that relates to the specifications of The OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress

Hybrid Vs Memory Foam
Hybrid Vs Memory Foam
By BedStar
What Is A Hybrid Mattress?
What Is A Hybrid Mattress?
By Furniture Fair
The Pros and Cons of Memory Foam
The Pros and Cons of Memory Foam
By Mattress Makers
What are Pocket Springs?
What are Pocket Springs?
By BedStar

Guides this mattress is featured in

This mattress is listed in 8 of our guides because its build meets what each guide looks for. Each card says what that is.

  • Joint pain guide

    Why it’s featured

    This guide lists medium mattresses with a cushioned top over pocket springs, so the joints are cushioned while the springs hold the spine level.

    Includes comment from a registered clinician
    Read the guide
  • Kyphosis guide

    Why it’s featured

    This guide lists medium and medium-firm pocket-sprung or hybrid mattresses with a memory foam or latex top that gives at the shoulders.

    Includes comment from a registered clinician
    Read the guide
  • Sleep apnoea guide

    Why it’s featured

    This guide lists mattresses sold for adjustable beds, and soft-medium or medium hybrids that suit side sleeping.

    Includes comment from a registered clinician
    Read the guide
  • Shoulder pain guide

    Why it’s featured

    This guide lists soft-medium and medium pocket-sprung or hybrid mattresses with a memory foam or latex top that lets the shoulder sink in.

    Read the guide
  • Hip pain guide

    Why it’s featured

    This guide lists soft-medium and medium mattresses with a cushioned top over pocket springs, which take pressure off the hip.

    Read the guide
  • Snoring guide

    Why it’s featured

    This guide lists mattresses sold for adjustable beds, and medium or medium-firm hybrids with a memory foam layer that damps a partner's movement.

    Read the guide
  • Cold sleepers guide

    Why it’s featured

    This guide lists mattresses with memory foam or wool in them, which hold warmth.

    Read the guide
  • Pregnancy guide

    Why it’s featured

    This guide lists soft-medium and medium pocket-sprung and hybrid mattresses, which suit side sleeping through pregnancy.

    Read the guide

Clinicians comment on the condition in each guide, not on individual mattresses.

Sources for this review

  • Our assessmentConstruction, materials and firmness judged by our team, from over 10 years in the mattress industry
  • Specification5 points from Otty's listing
  • Owner reviews779 behind the owner rating
  • Buyer questions4 read
  • PriceChecked 31 October 2026
  • BenchmarkCompared with 145 other hybrid mattresses we track
  • Site-wideOur price tracker has logged 1,321,739 retailer prices since June 2019

Latest advice and guides → Your Questions Answered

Below are some of our best guides for learning more about the importance of sleep.

Everything You Need To Know About Mattress Fillings Soft and Squishy Memory Foam Simple Mattress Buying Guide
This website uses cookies to give you the best experience.We use cookies. Cookie policy
VS Product Comparison
product added