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Otty vs Dormeo Mattress Reviews

Compare Otty and Dormeo mattresses side by side: owner satisfaction, support, durability and price, based on aggregated customer reviews.

Checked byBecky Reeve, Editorial Director, Mattress Expert
SourceCompiled from WantMattress review data

Want Mattress is supported by readers. Some links on Want Mattress are referral links. If you use one of these and buy something, Want Mattress may make a small amount of money. Read our disclaimer.

Brand

Otty

Overall score4.7/5
Price range£350 – £940
Brand

Dormeo

Our pick
Overall score5.0/5
Price range£600 – £850

On aggregated owner reviews, Dormeo scores higher: 5.0 against 4.7 out of 5.

Head to head

Both ranges are sprung throughout, so the difference is in the comfort layers on top and in price. Otty runs from medium to extra firm, and Dormeo runs from soft-medium to medium-firm. Otty is clearly the cheaper way in; Dormeo's range starts well above it. Otty's owner score rests on far more reviews (4,072 against 1), so treat Dormeo's number as the less settled of the two.

How they differ

OttyDormeo
Mattresses we list83
Price range£350 – £940£600 – £850
Owner rating4.7 out of 5 (4,072 reviews)5.0 out of 5 (1 reviews)

Mattresses only. Ratings are the review-weighted average across each brand’s mattresses on UK retailer sites. Prices read 11 October 2026.

Otty

Otty is a British brand that started in 2016 and has grown quickly into one of the most recognised hybrid mattress names on the UK market. The company is based in Leeds and sells direct to the customer, cutting out the middle man in the traditional bed retail chain and passing the savings on in the form of long trial periods and sensible prices.

Their hybrid lineup pairs cooling gel infused memory foam with individually encased pocket springs, and it is the hybrid build that Otty is best known for. Most mattresses ship vacuum packed in a box, and buyers get a 100 night home trial along with a 10 year guarantee.

Dormeo

Dormeo first popped up on our radar back in the early 2000’s, finding different avenues to market than traditional with their frequent TV advertising and push toward their own independent store over the conventional retailer derived market. Dormeo typically sells mid to high range products.

Regardless of your budget, there’s likely to be something suitable for a reasonable price point.

Otty owner satisfaction

Plenty of owners write about support, often with a bad back behind the purchase. "Back ache stopped immediately", one wrote, and another found it "firm but really supportive" and "Great for my bad back." Couples mostly say partner movement barely registers: "I never get disturbed by my wife when she moves around anymore".

Complaints about the mattress itself mostly come down to firmness. Some owners found it harder than they bargained for ("it is very very firm" and "It seems firmer than I expected"), and the hot-sleeper verdict splits, from "as a hot sleeper I find it very breathable" to "I’ve felt rather hot during the night." Edge support splits the same way: one owner wrote "Decent edge support too, much better than of the Emma one." while another's husband "feels like he’s rolling towards the edge of it." Many owners praise a fast delivery, but the sharpest gripes are about couriers rather than the mattress. One owner had the pick-up and delivery go out of sync twice. Another wrote that "Otty had delivery problems with their previous couriers who did not deliver" and still called the customer service "excellent".

Otty supportiveness

The Otty Original Hybrid uses a top layer of cooling gel memory foam over a reflex foam transition layer and a core of pocket springs. Each spring moves independently, which is why the mattress copes well with two people of different weights sleeping side by side. The foam layers add enough pressure relief for the shoulders and hips, and the spring core keeps the lower back properly supported without letting anyone sink into a hammock shape.

For heavier sleepers over about 15 stone, Otty makes the Firm Hybrid, a flippable mattress rated 9/10 for firmness on one side and 10/10 on the other. Support comes up again and again in the reviews. One owner wrote: "I feel much better supported at hips and shoulders when I'm sleeping".

Otty durability

Otty uses a high gauge spring unit and good quality foams above it, which is the right recipe for a mattress that holds its shape over the long run. Most Otty covers are removable, and several are machine washable, which is unusual at this level of the market and helps the mattress stay fresh over the years.

Owners split on how it wears. One owner about two years in reported "absolutely no signs of sagging", while another found theirs "already dipping in the middle" after eighteen months. The 10 year guarantee gives a clear signal of how much life the brand expects out of its own product. Given the materials and the build, Otty mattresses are well positioned to last the seven to ten years that most buyers are looking for.

Otty best offers

We've managed to find the following top deals from across the web on Otty mattresses.

Dormeo owner satisfaction

One owner of the Octasmart Premium Hybrid Plus, four weeks in, reported "slowly seeing an improvement in my sleep and feeling better rested".

Dormeo supportiveness

Traditionally we judge a mattress manufacturer's support by the layer denoted to it and in the case of Dormeo this looks to be primarily pocket springs as a base layer. Pocket springs are market leading and outperform equivalent open coil and reflex foam units, they achieve this by having better body contouring, less settlement issues and better durability.

Dormeo durability

The Octasmart Premium Hybrids at Bensons for Beds carry a 5 year guarantee, and Dormeo quotes longer warranties on its own site (both checked October 2026). This is important because without a warranty you will be unprotected in the years that follow.

Dormeo best offers

We've managed to find the following top deals from across the web on Dormeo mattresses.

Owner reviews of Otty mattresses

5 Viveak

A great mattress. We looked at several of the leading hybrid mattresses on the market, and after a discussion with the sales person via chat on the website (as it was during lockdown), they were able to answer many of my questions clearly and exactly why Otty Mattress is a better product than its competitors. The delivery service and also the ease of ordering the product was great and most importantly we have had fantastic nights sleep since purchasing this mattress. Fantastic product and you wi...

5 Sarah H.

Absolutely love my new mattress, I ordered the hybrid mattress and I have not been disappointed, the website was so easy and the payment plan was a dream, delivery was extremely quick even with all the delays due to the Coronavirus I ordered sunday and my mattress was delivered Wednesday morning, it was so easy to open and within 4 hours it was fully inflated. I could not recommend it more, it is so comfortable its alot firmer then my last memory form mattress which is what I wanted. The depth o...

5 Penny V.

Absolutely love my Otty matress, I went for the hybrid and I was not disappointed. I was hit by a car whilst pregnant and broke my tibia platueu so have since suffered with problems in both knees and my back so it was important to get a good nights sleep and rest well. The Otty matress has given me just that and my 18 month old son loves snoozing ontop of their pillows too. They offer a 100 day money back guarantee which I think is great, although personally I'd be pretty surprised if anyone wan...

1 Catherine H.

Appalling customer service. Wasted a days annual leave waiting for my mattress, it arrived the following day. There was no communication and when I questioned it I was told that I was rude and they couldn?t do anything to help. I paid extra to have the mattress delivered to the room of my choice . On delivery the men refused to take it upstairs due to health and safety regulations. Again when I mentioned this to otty customer services they weren?t interested. Eventually I was told by the boss Da...

1 Jaz H.

Bought two mattresses for two different bedrooms; one original hybrid and one aura hybrid mattress. Although advertised as levels of 7 and 6 firmness respectively, they are much firmer than expected; you barely sink into them! The aura hybrid was used by my partner and I (15 and 11 stone) and we still found it very firm that it gave us lower back pain. We trialed them for 6 weeks before giving up on them and when we tried to claim the 100-night trial that each mattress advertised, it turns out w...

Owner reviews of Dormeo mattresses

5 Sandra D

So far (4wks in) it's been good, I'm slowly seeing an improvement in my sleep and feeling better rested. May it continue ??

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