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OTTY Pure Hybrid Bamboo Mattress with Charcoal
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OTTY Pure Hybrid Bamboo Mattress with Charcoal

In shortFor back and front sleepers sharing a bed, I like the medium-firm pocket springs and bamboo-and-charcoal memory foam that dampens movement. Lighter side sleepers should go softer. Read the review

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Pros & cons

Here we collect tests, guides and product reviews so that you can create a picture of what others think about the product. This analysis and review is based on my experience and a decade of industry insight.

  • Infused with bamboo and charcoal for natural antibacterial and hypoallergenic properties.
  • Medium-firm support suitable for a wide range of sleepers.
  • 2000 encapsulated pocket springs for excellent support and reduced motion transfer.
  • Temperature regulation with unique airflow system.
  • 10-year warranty and 100-night trial for peace of mind.
  • May be too firm for those who prefer a softer mattress.
  • Higher price point compared to some other hybrid mattresses.
  • Limited availability for immediate shipping in certain sizes.

Read what our reviewers found ›

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The OTTY Pure Hybrid Bamboo Mattress with Charcoal appears to be ___ for you.

Your SnoozeScore answers are used to determine whether the mattress may be suitable. Any mattress that scores on or above 70% based on your answers is treated as suitable, while anything less is treated as unsuitable.

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*SnoozeScore cannot anticipate personal comfort level nor are we able to guarantee personal suitability. Always consult with the retailer for specific advise.

What our reviewers found

The OTTY Pure Hybrid Bamboo Mattress with Charcoal is a luxury hybrid mattress designed to offer a balanced blend of comfort, support, and natural freshness. This 25 cm deep mattress combines advanced memory foam technology with a robust pocket spring core. Its standout feature is the infusion of sustainable bamboo and activated charcoal into the memory foam, which aims to create a cleaner, cooler, and more hygienic sleep environment. With a medium-firm feel (rated around 6.5 out of 10 on the firmness scale), the Pure Hybrid Bamboo Mattress is engineered to suit a wide range of sleepers. From its cooling cover to its supportive base, every layer is crafted to enhance sleep quality. As an added bonus, OTTY backs this mattress with an excellent 100-night trial and a generous 10-year warranty. New customers can truly rest easy knowing their purchase is risk-free.

The Pure Hybrid Bamboo Mattress is built with several layers that each add to its comfort and durability:

  • Comfort Layers (Bamboo & Charcoal Foam): The top of the mattress features memory foam infused with bamboo and charcoal (including 2 cm integrated in the quilted cover). These layers provide instant cushioning and are naturally antibacterial and hypoallergenic. Bamboo boosts breathability and wicks moisture, while charcoal helps keep the surface fresh by reducing odours and excess moisture. When I ran my hand over the quilted top, it felt nicely padded and smooth, but you can still tell it's memory foam rather than a super springy top.
  • Supportive Spring Core: Beneath the foam, a high-density support foam layer rests on top of up to 2,000 individually encased pocket springs (16 cm tall). This robust core adapts to your body's weight for targeted support and minimizes motion transfer. A sturdy base foam beneath the springs reinforces the whole structure and adds longevity, so the mattress retains its shape and support for years.
  • Airflow Side Support: The mattress edges are encased with OTTY's unique Airflow side support. This gives you strong edge-to-edge support (no sagging if you sit or lie at the edge) and also allows air to circulate through the sides. The ventilation helps regulate temperature throughout the night and prevents that “overheated” feeling, keeping you cool and comfortable. That said, the reinforced edge can feel a touch firmer than the centre when you're right up against it.

Firmness and Comfort

The Pure Hybrid Bamboo Mattress is rated medium-firm (around 6.5 out of 10), which strikes a great balance between cushioning and support. There is enough plushness in the top foam layers to gently contour to your body, while the pocket spring core prevents you from sinking in too deeply. In other words, you'll feel comfortably cradled but still well-supported. This feel is neither overly soft nor overly firm, hitting a “just right” middle ground that many sleepers find comfortable. When I pressed my elbow into the top, it gave that slow memory foam hug, but it doesn't feel like you disappear into it.

Pressure Relief and Support

The combination of contouring foam and responsive springs in this mattress provides excellent pressure relief without compromising support. The memory foam top layers cradle your body and cushion pressure points like shoulders and hips, reducing strain on joints. At the same time, the pocket springs distribute your weight evenly and supply adaptive support where you need it, helping to keep your spine in proper alignment. This dual action - cushioning up top and robust support underneath - can help minimize aches and pains, allowing you to wake up feeling more refreshed and free of stiffness. If you're a lighter side sleeper, you might find it a bit firm around the shoulder compared to a softer, deeper-foam hybrid.

Cooling and Breathability

If you tend to sleep hot, the Pure Hybrid's design works in your favour. The bamboo-infused cover and charcoal-infused foam are there to help regulate temperature. Bamboo is naturally breathable and moisture-wicking, which means it helps dissipate heat and sweat. Charcoal further contributes by absorbing moisture and eliminating odours, keeping the mattress dry and fresh. On top of that, the mattress has a built-in Airflow ventilation system: the sides are ventilated and the pocket spring core allows air to circulate. Heat is less likely to build up around your body, so you can enjoy a cooler, more comfortable night's sleep. Still, it's got memory foam in the mix, so if you really run hot you may find it sleeps a bit warmer than a more latex-heavy hybrid.

Motion Control and Stability

The Pure Hybrid is great at motion control, which is great news for couples. Thanks to the individually wrapped pocket springs and the absorbing effect of memory foam, movement on one side of the bed is less likely to disturb someone on the other side. If your partner tosses or gets up, the mattress isolates that motion very well. There is a bit of responsive bounce from the springs, but not enough to create significant shake or transfer across the mattress. Overall, you can expect a stable, undisturbed sleep even with two people sharing the bed.

Ideal User Types

This mattress aims to cater to a broad range of sleepers, but a few groups in particular will enjoy what it offers:

  • Hot Sleepers: You'll appreciate the cooling design. The bamboo fabric and charcoal-infused foam help prevent overheating by wicking away moisture and allowing airflow, so you stay cooler at night.
  • Allergy Sufferers: The natural bamboo and charcoal materials are hypoallergenic and resist dust mites and bacteria. This makes the mattress a good option if you have allergies, asthma, or sensitive skin, as it helps maintain a cleaner sleep environment.
  • Couples: With excellent motion isolation, one partner's movements are less likely to wake the other. The medium-firm feel also hits a comfortable middle ground for different preferences.
  • All Sleeping Positions: Whether you sleep on your side, back, or stomach, the medium-firm hybrid design provides a balance of cushioning and support to keep your spine aligned in any position.
  • Those Needing Extra Support: If you have back pain or need extra support, the Pure Hybrid's sturdy core keeps your body in a neutral posture, which can help reduce aches and stiffness.

Risk-Free Trial and Warranty

OTTY's returns policy for the Pure Hybrid is a standout benefit. The mattress comes with a 100-night risk-free trial, allowing you to try it in the comfort of your home and return it for a full refund if it's not the perfect match (with no pickup fees or hassle). This generous no-risk trial gives new customers peace of mind when purchasing. The mattress is backed by a 10-year warranty, which means OTTY guarantees the materials and workmanship for a full decade. In short, you can be confident in the mattress's quality and have the security of getting your money back if it doesn't suit you. I also like that you get a proper amount of time to live with it, but 10 years is fairly standard for a hybrid at this price, so I wouldn't call the warranty a big step up.

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How does it feel?

Personalised feel depends on bodyweight. Adjust your weight below to get an indication of how the OTTY Pure Hybrid Bamboo Mattress with Charcoal may feel.

Price history

The price graph displays the lowest price over time excluding shipping.

Lowest price we've recorded: £524.99, seen in the last 90 days

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Alternative products with similar specifications

We have handpicked some alternate options that should perform equally well that are worthy of consideration if you are interested in the OTTY Pure Hybrid Bamboo Mattress with Charcoal.

Quantitative Measurements
Of The OTTY Pure Hybrid Bamboo Mattress with Charcoal
Here's how the product performs based on the materials and composition when compared to other products of similar price point. These measurements are produced using a combination of specification-heavy algorithmic data points and our own hands on experience.
Here's how the product performs based on the materials and composition when compared to other products of similar price point. These measurements are produced using a combination of specification-heavy algorithmic data points and our own hands on experience.

Suitability

*Assuming average weight, suitability will vary dependant on body type, check your SnoozeScore above for a more tailored guide.
  • Back Sleepers
    ★★★★★
    ★★★★★
  • The amount of support offered from a mattress will vary depending on the firmness of the tension and the type of support layer used. Based on a person of average build.
  • Side Sleepers
    ★★★★★
    ★★★★★
  • If you sleep on your side you typically need a supportive tension that is not too firm, nor too soft. This is because your hips and shoulders need adequate sinkage.
  • Stomach Sleepers
    ★★★★★
    ★★★★★
  • Stomach sleepers need a reasonable amount of tension in the base support layer to adequately offer body contouring and help prevent aches and pains. Results will vary based on your build.

Performance

  • Breathability
    ★★★★★
    ★★★★★
  • Mattresses that feature breathable materials help promote airflow and keep you cool making for a more hygienic night's sleep.
  • Turning on mattress
    ★★★★★
    ★★★★★
  • Certain materials like memory foam can make it difficult to move about on the mattress while you toss and turn. Same too for pillow tops which can create a cloud like sensation which can make manoeuvrability challenging.
  • Stability
    ★★★★★
    ★★★★★
  • Depending on the type of support layer in place can have an impact on stability, edge to edge support and roll together prevention. Pocket springs of a firmer tension will have better stability than open coil soft tension, for example.

Odour

  • Initial Odour
    ★★★★★
    ★★★★★
  • Materials in mattresses, particularly memory foam and rolled bed-in-a-box mattresses can have an initial odour, this is typically short term and reduces considerably within 24 hours.
  • Long Standing Odour
    ★★★★★
    ★★★★★
  • Certain materials inside different mattresses can produce a small odour. Typically this is short term rather than long standing but there are minor exceptions.

Brand Rating

  • Overall Brand Rating
    ★★★★★
    ★★★★★
  • This is based on community driven customer reviews tied to product reviews and grouped together at a brand level to produce a score.

Reviews

Let us know your thoughts on a product or view reviews from others. Please note that WantMattress does not verify whether the user has used or purchased the product.

4.69 - 2396 reviews

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Customer
Verified by Otty
5
After having the most horrendous experience with a well known competitor beginning with E, I cancelled my order with them and ordered from Otty. Well the difference in experience I have had is incredible. Customer service answered straight away and went out of their way to advise me and reassure me that I would actually receive the mattress, the products arrived the next day and the delivery man even carried the mattress upstairs for me free of charge when he saw I was pregnant. There has been b...
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Charlotte C.
Verified by Otty
5
I?ve recently purchased a Otty Pure + in King Size. It?s the best mattress I?ve ever slept on. I am a petite side sleeper so was looking for a soft mattress and this does the job perfectly. I sink into it and it feels like sleeping on a cloud, but I imagine it may be too soft for some. I no longer wake up with pain in my back and shoulder. I arranged for my old mattress to be taken away when my new one was delivered. This experience seemed pretty seamless. I was a little worried as the Otty box ...
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Ellie S.
Verified by Otty
5
I wanted to wait before reviewing and having now had the Pure Hybrid Bamboo and Charcoal mattress for almost 3 years, I can honestly say I'd buy this again when I need another mattress! I still get into bed most nights thinking "this is SO comfy". It is supportive for back/neck/hips, but the top layer is slightly soft and luxurious-feeling. I don't notice my partner get in or out of bed at all and it definitely helps to prevent overheating. The only downside discovered to date is that most beds ...
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Emma S.
Verified by Otty
5
Absolutley brilliant company and amazing quality mattress! We went for the cheapest we could get - the Aurora rolled mattress, and we have been sleeping like babies since! After a really terrible experience with a company with the same name as myself, I'm glad we decided to go with Otty and will be using them again in the future once our child needs a new mattress. Delivery was quick and easy and we paid extra to get our old mattress taken away - well worth it! Constant updates with the status o...
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Mr. C.
Verified by Otty
5
From ordering to delivery, fast communication and very well packed. Honestly I?ve never had such satisfaction from unsealing a mattress to hear the air coming out and watching it raise into its full shape. Amazing. We ordered the bamboo and charcoal version and it?s wonderful. They describe their mattresses as medium but coming from our old memory foam mattress as say medium firm, which is utterly wonderful to sleep on. It?s a nice touch they come with a grey cover too which the mattress slides ...
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Allan S.
Verified by Otty
5
My new Pure+ Hybrid mattress is the best quality and most comfortable.Love the extra depth at 28cm. Service from start to finish was fantastic. Ordered Friday arrived the following Wednesday. Just perfect. Unboxed and let it rise for the next 24 hours. I know Otty say 4 hours is enough and by the 4 hour mark it was indeed at it?s full height but I just wanted to leave it a bit longer. First nights sleep was so good I didn?t want to get up in the morning. A top quality mattress. I?m glad I went f...
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Dave S.
Verified by Otty
5
We decided to go for the OTTY double mattress as our son has one which we tried and found it very comfortable, we ordered a 6 rating plus two box pillows (our sons is a 7 rating), as we sleep on our sides and although it took a couple of nights to properly get used to, it is now fully expanded and the sleep is incredible. The only thing that really takes some getting used to is when you get out of bed, you haven't got the old spring mattress to assist you as you stand up, as the OTTY mattress sl...
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Steve B.
Verified by Otty
5
It took over a week of deliberation to decide on which mattress to buy. I plumped for Otty on the basis of thinking ?how much am I paying for its competitors TV advertising costs?. I?d never heard of Otty, never seen any advertising but independent reviews seemed to lean towards them. The ordering was easy, the email confirmation did go to my junk folder. The delivery was on time and was kept informed of position in queue. Tightly packed in polythene and another vacuum pack inside. Laid on the b...
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Mr. C.
Verified by Otty
5
Following a recommendation from a relative, I purchased an Otty mattress. I bought a Eu single for an electric adjustable bed. I opted for the delivery service that covers removal of all packaging and the old mattress. The ordering process was easy and straightforward. I was kept informed at all times by text message and e-mail about what was happening. I was given a delivery date and time slot. The delivery took only a few minutes. The mattress is extremely comfortable and is the first one that...
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Miriam G.
Verified by Otty
5
The Otty Pure mattress has enhanced my life! I didn't realise how much my cheaper mattresses were negatively affecting me until I purchased the Otty Pure. (NB I bought a really good pillow at the same time so this added to the enhancement). I've had back and neck issues over the years and I can honestly say these issues have massively reduced since sleeping on my new bed. I look forward to getting into bed more than I ever have...the feeling of a perfect balance between support and comfort is in...
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Olwyn S.
Verified by Otty
5
Well I tried to do my research thoroughly and it paid off! The science behind the technology made sense and the 10 year guarantee and promise of a refund if I wasn't completely satisfied gave me no choice but to take the plunge!! Anyway, I won't be sending it back, because I'm getting better quality sleep and less aches and pains from the arthritis in my spine already. I can thoroughly recommend the Otty hybrid mattress I purchased. It feels luxurious and is excellent value for money, made even ...
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Amanda M.
Verified by Otty
5
I have had the mattress just over a week and I must say I was a bit sceptical at first, but having slept on it I can honestly say it has helped me with my hip pain. I no longer ache in the morning which is a godsend. I contacted customer services for an update on my delivery time, as they were running late, and the lady I spoke to was brilliant and I had a call from the driver within 5 minutes of speaking to her. The delivery men were fantastic and very polite . Cannot fault the product or compa...
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Lynn
Verified by Otty
5
I chose the original hybrid kingsize matress, it's heavy to get upstairs took two off us to unpack but it was easy to do. It grows into a thick substantial matress and fills the bed perfectly. I find it firm but not hard you sink into it and it supports you. It's took some time to get used to as my old matress was quite soft and old. But, I love it I don't wake up aching like I did before and I am I'm the menopause I don't find I get so hot either. I highly recommend this matress it made me real...
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Wryly
Verified by Otty
5
To be honest, I desperately needed a new mattress. The one I had was probably 20 years old and it wasn't just uncomfortable, I suspected that it was causing me back pain to the extent that I hated sleeping and I was left hobbling around for the first few hours after waking. I looked around, with an eye on an orthopaedic mattress and narrowed it down to 3, but checking reviews the other 2 contenders fell down on quality, longevity and aftersales support. Fortunately the Otty Hybrid checked all th...
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Blake
Verified by Otty
5
I was very sceptical about purchasing an online mattress as there are several different companies that offer reasonably priced mattresses online that seem too good to be true. Then there are always a small number of poor reviews that say they?re misleading or they don?t honour they?re money back guarantee or delivery or recollecting the mattress your unhappy with is awkward. Well I took a gamble on OTTY and it paid off. I got their cheapest mattress and it?s great, very comfortable, had it a few...
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Jo C.
Verified by Otty
5
Hi i have a really bad back, and had ordered Emma mattress which i had to send back, as it began sagging within weeks. So i rang Otty for help, the customer care was exceptional, they explained to me that the otty hybrid orginal, was a 7 to 10 on the firmness scale , and if i ordered it online , than rang them they would send out next day for me. I can genuinely say this mattress is so nice, its cool, firm, supportive and already after a week my back is not as painful in a morning. Win win in my...
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John H.
Verified by Otty
5
After extensive research since I needed a mattress for my narrow boat I discussed the matter with a salesman from Otto named Darren. He was very informative and at no point during our conversation was he forceful in making a sale ( unlike other manufacturers ). We had covered all aspects of boat environment and I was offered sound learned advice since it transpired that many boaters had gone with Otto. I purchased the mattress and have to say that it is perfect for my needs and very, very comfor...
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Iain
Verified by Otty
5
After a few years of trying to find the right mattress (including using Mattresss toppers) I was still not getting as good a nihts sleep as I wanted and had nagging lower back pain when getting out of bed in the morning. I did quite a lot of research and read all the reviews I could find of various hybrid mattresses and decide to give Otty a go. I ordered a King Mattress and bed frame. The option to 'Divide and buy' iover 12 months (basically interest free credit) helped my decision. The Mattres...
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Mr D.
Verified by Otty
5
Ordered online the OTTY PURE Hybrid Bamboo & Charcoal Mattress, kept up to date right up to the delivery at my door? phone customer service a couple of times and they were very polite and helpful with all questions. The mattress itself is lovely, its rated at a 6 for firmness, but personally it?s more like a 7 or a 7.5, so if you don?t like it a little firmer then it?s not for you.. Overall it?s an excellent mattress even a few months down the line, just remember to rotate it once a month to kee...
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Nikki R.
Verified by Otty
5
We reviewed many sites and compared similar mattresses in order to make an informed decision. Finally settled on Otty for price comparison, reviews and finance options. Having said that, very happy with our choice. It has now been 3 months with the new mattress and very happy with quality of sleep, firmness of mattress and overall performance. Like the ability to unzip and wash top cover. Firmness ensures no rolling to centre, we ordered 3 mattresses for household, all performing well. Teenage s...
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Ashley H.
Verified by Otty
5
From ordering the bed and pillow bundle it was nothing but a positive experience. I was kept informed of the delivery date and given the opportunity to change this. On the day of arrival the delivery company were great calling with an estimated arrival time and arriving as scheduled. The delivery men were friendly and helpful and I cannot fault the service. More importantly is the mattress and the pillows .... the only way I can describe the first time I climbed into bed was that I felt I was fl...
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Nigel
Verified by Otty
5
We've had the OTTY Hybrid and adjustable pillows for a few days now and are so glad we bought them. We replaced a sprung mattress of some 15 years and the difference is remarkable. It's firm without being too firm and there is very little transference of movement so if your partner moves you don't feel it. There are no pressure points and we awake feeling like we've had a good night's sleep. We did have a minor grumble about the courier system which we've told OTTY about but, all-in-all, very pl...
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Mark W.
Verified by Otty
5
We really did get fed up traipsing around bedding shop after bedding shop so finally turned to looking online. We researched, researched and researched some more and since OTTY were favoured in so many reviews, so we took the plunge and purchased a bundle; bed frame, mattress and pillows. We did have to wait a bit for delivery however it was more than worth it since we are absolutely delighted with the whole package. The bed frame looks fabulous, its extremely well-made, solid and is easy for on...
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Andrew
Verified by Otty
5
What can I say but a 5 star experience from start to finish. The communication was excellent from OTTY and their delivery partners Keen & Able. The instructions were straight forward and clear. The quality is amazing, even down to a protective bag should you ever need to move house. The adjustable pillows are a revelation, my wife preferred the fuller version whilst I took some of the memory foam out of mine to suit my preference. We have honestly slept so much better, 2 weeks in and we look for...
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Cliff B.
Verified by Otty
5
First class delivery, fully informed of tracking. Slept on pocket springs for many years but Otty Hybrid goes further once one 'moves with' the qualities of the mattress as it adapts to my body shape/hot spots. Cooling gel-infused layer certainly works brilliantly as I tend to sleep hot even with low tog duvet. Took me (so far) a week to fairly settle and bask, however I feel a few more days are required for optimisation; rest assured from night 1 a good sleep awaits - just getting better over n...
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Karen H.
Verified by Otty
5
I?m so glad I brought this bundle. The mattress?s firmness is spot on for me, probably around 6.5 to 7 with one being soft and 10 being hard. The deluxe pillow are unexpectedly comfy so if you can get the pillows as part of a deal there a nice bonus. I also brought the bed frame which is nice looking easy to assemble and sturdy. I?m getting the best nights sleep I?ve had for a long time on this mattress. Theres only one minor negative I can think of and that the degas smell once you break it out...
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Rachel
Verified by Otty
5
Ordered my mattress after doing some research online and noticed there?s a big hype for ?bed in a box@. Delivery was quick and reasonable where they gave me an allocated time slot. I paid extra for them to remove my old mattress. Could not fault the service. I?ve slept like a baby since, I?ve also noticed I wake up earlier and more refreshed. My husband says his back aches have gone - we both work in the hairdressing industry so stand for majority of the day. Highly recommend this, especially fo...
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Sarah D.
Verified by Otty
5
This mattress and pillows are amazing. We moved into our new home 2 weeks ago and got the Otty mattress delivered in the day we were moving into the house, which was perfect. With then spending all day in un packing boxes, building furniture, making the house our new home, my back was really hurting after a long days move. Within minutes of getting into bed, I was out like a light and the next morning I felt so refreshed and pain free! 10000% recommended, plus if you have a partner that is a res...
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Wren
Verified by Otty
5
I initially got the Otty Pure. It looked great and was nice when on your back, but I found it a little too firm when on your side. So I exchanged it for the Pure Plus. It's softer, but still with good firm support, so this suits me much more and so much more comfy when I sleep on my side. It seems to be a really well made bed and really good value. Others I looked at in Dreams and John Lewis were around ?1,300+. With the discount, plus I got an extra 8% off as a healthcare worker, meant my Otty ...
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Kate C.
Verified by Otty
5
I delayed on buying a new mattress for our spare room, I frequently have switch beds a night due to my partner snoring which resembles a pneumatic drill! The Otty Hybrid mattress comes rolled with a nifty cutting tool to remove the vacume packed plastic. It can be used within two hours.I like a reasonably firm mattress and this manages to be firm and soft all at the same time and you feel supported in every sleeping position. I now want to spend all my time in the spare room so I will be buying ...
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Tracey J.
Verified by Otty
5
I have had neck issues for years and spent a fortune trying to buy the best pillow to help my cause. I also used to stack pillows one on top the other to support my neck. This never worked and I always woke after a restless and painful night feeling unrefreshed and old! I looked after a friends home for a week and she had the OTTY pillows - what a dream! When I got home there was no way I was going back to my old pillows - OTTY pillows are so supportive and I am sleeping through the night after ...
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Peter
Verified by Otty
5
We bought the Otty ottoman bed frame with the Otty pure hybrid mattress. We?ve had it for two months, and we?ve had nothing but great, comfortable sleeps since our purchase. We find that having a bed with coil springs and foam provides better support than just a memory foam mattress. The edge support on the Otty mattress is great. The bed frame is great, and the ottoman storage feature is easy to operate, even with the king size mattress on it. We also received two free Otty pillows with our pur...
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Rebecca R.
Verified by Otty
5
Debated for a long time which would be the best mattress for us, considered Otty, Emma, Simba and Nectar. We prefer a slightly firmer mattress and so chose the Otty. Communications were good, arrived when they said. We left it to open out for 5 hours and had no choice but to sleep on it that night and was fine. For the next week, I did take all the covers off to allow the mattress to air and get rid of the smell which wasn?t overpowering but just a bit unpleasant. We are very happy, have not had...
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Esther
Verified by Otty
5
This bed is sooo comfortable, perfect firmness and it hugs/supports your body beautifully. We settled into it straight away. The only thing to note is that we put a (cheap) mattress protector on top of the bed at first and it made the 'cooling' layer ineffective and it felt like there was a heater under me, but once I took the mattress protector off and used just two sheets instead there was no heat problems. We've had the mattress now for about two month and it is a dream to sleep on. Highly re...
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Heather L.
Verified by Otty
5
I am so pleased with my mattress. I?ve been looking for months but having had my fingers burnt buying a mattress online previously I was dubious, I?ve also never had a memory foam one before. The delivery was quick and the courier company were fantastic with their communication. I did a lot of research and found a number of similar companies where the company claims were amazing and WITCH recommendations flying out of the screen at me but then I looked at the reviews on their Facebook pages. The...
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Zara
Verified by Otty
5
I ordered and recieved my mattress back in July, changing from an all foam mattress to the Otty hybrid original took some getting used to as it's very firm and for the first week I did suffer back ache whilst I adjusted to the new mattress however that soon subsided. Customer services have been amazing! Every question I had they responded within minutes the delivery company did let Otty down as they were 8 hours late! I do still find the Otty a little firm (not uncomfortable) i do wish it was a ...
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Anne B.
Verified by Otty
5
Received the Otto mattress quickly even though Covid19 pandemic was happening. At first I couldn?t get comfortable. I have had spinal surgery a couple of years ago and have bought numerous mattresses since trying to get comfortable and a restful sleep. Nothing worked. I persevered for 3 weeks thinking this mattress was going to be the same as all the others. Thankfully after the 3 weeks I got used to the mattress and OMG I have managed to get the best sleep night after night. I highly recommend ...
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A C.
Verified by Otty
5
Ordered the Otty hybrid mattress and pure pillow bundle in King-size, mattress came when expected, pillows seemed delayed so quick online chat to query this and delivery sorted for the next day (the system had marked my order as complete) the pillows did then arrive the next day as stated. I have struggled for many years with bad sleep due to back and hip pain and almost immediately when laying on the Otty I could feel the change in full body support, I have had a memory foam before and I ended ...
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Claire R.
Verified by Otty
5
Otty was recommended to us by some good friends. We absolutely love it! We had spent months researching our options and considered a number of online brands and mattresses from known stores. We eventually settled on Otty and are so glad we did. A month after receiving it I broke my back in a riding accident. I was dreading coming home after 5 nights in hospital but the Otty is my most comfortable place! Our pillows arrived a couple of weeks ago and really are amazing too. We would definitely rec...
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Paul D.
Verified by Otty
5
Ordering a new mattress from OTTY was straightforward and we were kept up to date with the progress of our order. When it arrived I was surprised that a King size hybrid mattress could fit in a box so small, I thought we had been delivered the wrong mattress! The way the mattress was packed was ingenious it made getting it up a narrow cottage staircase so easy(something we were dreading) We unpacked it and this thin vacuum packed foam mat miraculously expanded into a full size deep mattress. The...
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Janice T.
Verified by Otty
5
I bought my second Otty original hybrid mattress last month, to replace an old mattress on my guest double bed, because I?d been so pleased and impressed with the Otty mattress that I bought for my own bed last year. I?d been experiencing quite severe pain in my lower back and pelvis, and thought it was probably a good idea to replace my ancient mattress, hoping it would help with that and sleep quality. It was a bit of a revelation and I wish I?d replaced my old mattress somewhat sooner then I ...
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Thaimonkey
Verified by Otty
5
I bought a pillows early in the year to check them out against my Tempur one and I was impressed. Because of the quality of the pillows I decided to get a Hybrid mattress from them for my spare room but once it arrived and I had tried it I decided to swap it out for the one in my own room. It?s a cracking product and you?d have to pay a lot more to get one of equal quality from some of the other mattress makers/suppliers out there. The delivery process was also very clear, concise and communicat...
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Helen M.
Verified by Otty
5
I ordered my mattress, it came very quickly. I used it for about 3-4 weeks and I didn?t find it very comfortable, however, my husband did. We contacted customer service and they arranged a return immediately, the courier came a few days later and within another week I had the money back in my account. I have given 5* for customer service and the product is such good quality but it just wasn?t perfectly comfortable which is definitely an each to their own when it comes to mattresses. Thank you OT...
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Philip G.
Verified by Otty
5
Spent a few days reading lots of specifications and reviews of hybrid mattresses as that was what I decided I wanted. Looked at and compared all the most advertised , dormer simba , eve , etc but the Otty fitted my specific requirements, removable washable cover , good size of spring which I felt was important good trial period 100 nights and a 10 year guarantee and took advantage of the 0% finance why not keep my cash in the bank . Delivery was quick considering I ordered on a bank holiday week...
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Nicola F.
Verified by Otty
5
Having ordered a rival mattress in the same category previously, we decided to buy one for our guest room but felt that the Otty mattress might suit us better. I was right, Otty is more comfortable than our other mattress and we felt it offered more value for money too. We sleep great now and have moved into the guest room permanently! Otty offers great support with a medium to firm feel which is hard to find in memory foam, I love that it doesn't sink too much and it's really helping me to slee...
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Andrea B.
Verified by Otty
5
I bought this mattress as a present to solve an issue with my previous mattress and it's comfort to my partner. Looking from the glowing reviews I bit the bullet and ordered it. The mattress arrived promptly but once we had unravelled the mattress and left it to unfurl and inflate, we noticed that it wasn't really quite fully there. We left it thinking it will eventually get there but it didn't yet still very comfortable and my partner being happy already. With a quick conversation to Michal at ...
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Andrea C.
Verified by Otty
5
We have had our Otty for over a week now. I had severe back pain with my old one due to it being over 10 years old, the Otty has changed my life. I no longer wake up in pain and my back is not as sore during the day either. This mattress is firm but super comfortable and I'm so glad we bought it. We opted for the free pillows, these too are a god send. They are super comfortable. I would say you have to give yourself a few days to get use to the new feeling of the mattress and the pillows. The O...
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Alex D.
Verified by Otty
5
This mattress has been one of the best purchases I have ever made. Firstly we were able to buy this mattress over a 12 month payment scheme with no interest! Fantastic. We were then also treated to 2 free pillows, which are some of the most incredible pillows I have ever had. To top it all off the customer service was outstanding! The delivery company, Keen and Able were amazing at staying in contact throughout the delivery to insure it was delivered at a time that suited us. Delivery men also a...
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Rachael H.
Verified by Otty
5
I bought this mattress for my son and his girlfriend and was expecting it to be rather thin like my own memory foam mattress, but its really thick and somehow firm, but really soft too. From ordering to delivery was extremely fast, about 3 days and I was informed every step of the way where my mattress was at. The delivery was the same, informed the day before of a 4 hour slot then on the day I had a phone call and was told the approximate time they would be there. There are lots of these compan...
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Jason O.
Verified by Otty
5
I am thrilled with my new king size mattress. After abysmal customer service with another company, I was on the hunt for a mattress with fast delivery. Otty was right on the ball. Having a live chat feature that actually worked, they were very helpful and explained their delivery times to me. I ordered there and then. Even their delivery partner was very helpful and phoned me with delivery times and again when they were running late. The mattress was easy to open and ready within a few hours. A ...
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Kathryn L.
Verified by Otty
5
The mattress was for my aged parents, they are very happy with it. I was disappointed with the delivery experience - when I bought an Otty mattress a few years ago it was delivered and set up and the packaging removed. I was left with the box to open, mattress to unroll and turn all by myself. Fortunately I was there, had it been just my parents at 94 and 91 years old they wouldn't have managed. This is probably my fault for not reading the details as carefully as I should have, but I was relyin...
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Becky M.
Verified by Otty
5
I received my Otty Pure+ mattress last week - despite a rather long wait due to stock issues I am very happy with my new mattress! (I deliberated over many other brands whilst purchasing!) I am a fairly small side sleeper & went for the Pure+ as it's rated the softest Otty have to offer - and I've had the best night's sleep I've had in a long time! It's firm but squishy in the right places (hips and shoulders) & as a hot sleeper I find it very breathable & cool compared to my old foam mattress! ...
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Rosaria F.
Verified by Otty
5
Very happy with Otty from the day or ordering my mattresses to the day it arrived to the front door everything went smoothly and it was delivered with care kept in contact with us all the way I am now sleeping on a mattress that's made my back feel better it was a little hard at first night but I asked for a much firmer mattress but the second night I put on a topper I had and it perfect for me now I have firmness and softness.The other mattress as we got two doubles has not been used yet but so...
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Lynda
Verified by Otty
5
I saw this mattress on a web site and it had rave reviews and recommended by good house keeping and I have been in a dither about buying one for ages so just brought a new double in the sale The delivery men were lovely and I managed to put on my bed and thought oh yurk but left for a couple of hours as recommended and it sprung up and I have never looked back I made the bed up and I am so so happy happy happy I love this mattress I also have to say customer service and the communication has bee...
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Mr W.
Verified by Otty
5
Thank you for a great Service and your prompt replies to my enquiries to Customer Services. The latter included a call from Darren within 10 Minutes of my email enquiry with a clear answer. Above and beyond Darren. Thank you. A word of constructive feedback if I may. On the day of delivery I was given a timeframe of 0700-1000. I seem to recall in a previous email I was told that if it was going to be the early time within this window I would be informed the night before. This was not done. So I ...
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Mr A.
Verified by Otty
5
I ordered the Original Hybrid Super King mattress. I tried three different mattresses before I ordered from Otty. The first three all failed within the first 2 months, either they became ditched or were just not worth the money so we sent them back. As soon as the Otty came, it grew to its usable size within 3 hours of unpackaging. Right away, I knew we'd be keeping this one. It's soft yet firm at the same time, it holds the shape of your body without you sinking in too far. After sleeping on it...
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Janice T.
Verified by Otty
5
I?ve now bought my second Otty mattress, the bamboo and charcoal incarnation, and I?m really very pleased with it. It is firm, but soft and flexible, and has done wonders for the quality of my sleep because I am so much more comfortable. I?ve reached the age where my bones and joints need proper, appropriate support and this hybrid mattress does exactly that. No emerging from bed, first thing in the morning, bent double and feeling extremely creaky. For me, having my Otty, has just highlighted h...
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Stew M.
Verified by Otty
5
What can I say about otty that hasn't been said... a fantastic company to deal with an both the beds in my house both have the original hybrid on them, I love the fact the cover can be fully removed and washed, great support an great ventilation insures a brilliant sleep, no rolling together or over heating. They also have a excellent team at the end of the phone with any questions you may have plus delivery team on time an very professional too. All in all a company you can trust and in my opin...
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Teri &.
Verified by Otty
5
Researched lots of different mattresses for months , along with traditional sprung mattresses we checked out Simba, Emma,Leesa,Casper, Eve the lot! anyhow after reading reviews and watching an endless amount of vids we finally settled on the amazing OTTY, we like a firmer mattress and when we'd tried a memory foam before we found it to be way to soft, so the hybrid sounded just right... and that should be the tagline... just right, I literally felt like Goldilocks when I led on OTTY for the firs...
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Jon N.
Verified by Otty
5
Great experience all round. Lots of helpful info via live chat before purchase. Good offers on and price match honoured. Quick turn around and smooth delivery service. Most importantly the mattress is fantastic. Somehow both firm and soft - great support but also very comfortable. Myself and my wife both used to wake up with back pain every morning, but, even after just a couple of weeks are both noticing a marked difference in how we feel when we get up. The adjustable pillows have been amazing...
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Sarah H.
Verified by Otty
5
Absolutely love my new mattress, I ordered the hybrid mattress and I have not been disappointed, the website was so easy and the payment plan was a dream, delivery was extremely quick even with all the delays due to the Coronavirus I ordered sunday and my mattress was delivered Wednesday morning, it was so easy to open and within 4 hours it was fully inflated. I could not recommend it more, it is so comfortable its alot firmer then my last memory form mattress which is what I wanted. The depth o...
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Hugh G.
Verified by Otty
5
I ordered an EU size single mattress; 5 days later it was delivered. Unfortunately the delivery team had off loaded a UK size instead of my EWU size, and I only realised when it didn?t fit the bed. I rang OTTY straight away and had a really easy conversation about it and they promised to deliver the proper one and take away the UK sized mattress. I now have the proper mattress - in all this only took about 10 days, which seems pretty good to me - and it is awesomely comfortable. I am sleeping mu...
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Joyce
Verified by Otty
5
The mattresses were delivered on time by two very nice gentlemen. They were unpacked for us and all packaging was taken away. We left the mattresses to air for one day but there was very little in the way of fumes. As regards sleeping - it is HEAVEN!!! I have a very bad back which has given me no trouble since the first night on my new mattress. I do not like a hard bed so this is just perfect. Comfortable and supportive. My husband took a few days to get used to his but loves it now. I have no ...
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Andy
Verified by Otty
5
Excellent mattress at an excellent price. My previous double mattress was a relatively firm support memory foam, but after several years of good service, I was waking with aching hips & joints. After checking numerous other mattress reviews, I opted for the Otty in November last year. From the very first use, the mattress was so comfortable with no morning aches & pains. After 12 months, still providing the same excellent support, no roll in the middle, no sags & still a perfect nights sleep. Th...
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Clare D.
Verified by Otty
5
Apart from a very unhelpful chat online, I decided to go ahead and purchase, as my mattress was 9 years old and causing my back issues. I will say, I have not been disappointed. Order arrived 5 days after ordering, no issues with delivery. I paid to have rubbish taken away as well as my old mattress and that went all smoothly. I let the mattress breathe for 6 hours and I had a great nights sleep that first night, and ever since! I am a stomach sleeper and also purchased two pillows which are PER...
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Phil S.
Verified by Otty
5
My parents bought from Otty a few years ago after being recommended by a sporting injury therapist. My partner then bought one as well and were so impressed. When I came to need to buy a new bed I tried others on different shops but none came close to the comfort and price. Was very pleased from buying the bed online being able to apply discount codes and make real savings in the sales. There was parts missing but they got sent out after the Christmas holiday period. The bed is well made goes to...
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Annie G.
Verified by Otty
5
Did a lot of research before choosing the Otty king size mattress and not disappointed. Delivery was excellent, paid for delivery to room and removal of old mattress, very happy with service. Have been sleeping on the Otty for a couple of months now, at first it does seem very firm but it lessens after a few days and with the recommended regular turning. The mattress is well made and supportive of my arthritic joints which was the main reason for purchase. The sides do not sag when sat on so fee...
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Patrick
Verified by Otty
5
Always bought mattresses by cost, so quality was secondary. Had gained weight, and experiencing back pains and aches lately. Taken in by the numerous sales pitches from the many brands of "modern" mattresses on the internet, so started reviewing them all. I went by reviews, cost and ease of delivery. Choose OTTY simply as they appeared to be in the higher ratings of my list. Delivery of the mattress and spare cover was prompt and easy - a few days. Unpacking was entertaining and not too difficul...
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Dr F.
Verified by Otty
5
My partner initially hesitated to spend a bit more on a mattress, but I am glad I managed to convince her. There is nothing that is more important than a good night of sleep! And our new mattress provides precisely that. Combine this with great customer service: The delivery team were super accommodating to our move in days and the mattress was easy to unwrap and set up. Having slept on it for a week, I can confidently say that I have never owned such a great and comfortable mattress. I work for...
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Adar
Verified by Otty
5
We've had Otty Pure Hybrid Bamboo & Charcoal in our lives for about a year now, and we LOVE it! Before Otty we had the American competitor that rhymes with Jasper, which caused us back pains. After two years with "Jasper", we decided to try Otty and our sleep quality improved significantly within weeks: our back pains stopped, we slept throughout the night and woke up more relaxed. We found Otty a bit firmer yet still soft and comfortable compared to our previous mattress. In hindsight, a slight...
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Gaby W.
Verified by Otty
5
Decided to try an Otty pillow after a friends recommendation. It took me a week to get used to it as I?ve been sleeping on a feather pillow for years & it?s a very different feel. However right from the start I noticed it has helped my lower back pain which I was waking up with most mornings - what?s not to like! I?m not a fan of the mattress as it?s just a bit too firm for me but the pillow is an absolute winner. N.B. The pillow does have a strange ?chemical? smell when you first unpack it but ...
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Keeley D.
Verified by Otty
5
After sleepless nights on a cheaper mattress, being a side sleeper my shoulders where so sore. I spent weeks researching the ideal one for me, I like a firm mattress and find memory foam just too soft, so I took the plunge and purchased this and for the first time last night had the best nights sleep in a very long time. Firm but not too firm, delivery was quick and no issues, unpacking was really good and the quality of the mattress was high standard. So far I would say you get what u pay for a...
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T T.
Verified by Otty
5
Can honestly say this is the best thing we?ve ever bought, both my husband and I had been having disturbed sleep and very restless nights on our old mattress which wasn?t actually that old and was an orthopaedic type. We both sleep like babies now and get up in the morning without aches and pains. Cannot recommend highly enough to anyone considering. We went for the Otto over other more known brands as this one seemed to be the firmest and we both like a firm mattress. That being said that does ...
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Adrian M.
Verified by Otty
5
We are 100% converts to Otty and have just purchased another original hybrid mattress - this time for my wife and I, as we purchased one for another bedroom earlier this year. The mattress is really comfortable, regardless of sleeping position and it's easy to turn over (it was hard to on our previous mattress, not an Otty!). Otty's customer service is excellent from all the staff - live chats are answered quickly and attentively, all our questions are always fully answered, and where a longer r...
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Goss
Verified by Otty
5
After extensive research I decided on the Otty Hybrid Charcoal mattress - the customer service was amazing from the minute I purchased & it arrived within 3 days of ordering. I received emails re delivery & times slots etc (although no phone call on the day). The delivery guys were v polite & quick & took my old mattress away. However, unfortunately I don?t think the Otty is for me - it?s just too hard & I can?t get comfortable. So I am going to give it a few weeks but I think I will be returnin...
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Karin S.
Verified by Otty
5
After extensive mattress researching and reading other customer reviews I decided on the Otty hybrid and as this was the first time I had bought a mattress online I was a bit nervous it wasn?t going to be good but being aware off the sleep trial period I went ahead and ordered a king size Otty Hybrid. I was so excited when it arrived but also a but also a bit worried I wasn?t going to like it. I left the mattress to expand in my spare room for three days before using it for the first night when ...
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Aaron
Verified by Otty
5
I have had two mattress, one a double and now I've upgraded too a SK. I cannot tell you how Amazing these are, I gave my double to my gran to try and shes loves it, I've also let my mum try one and after there wedding they'll be getting a SK just like mine. You get better sleeps with OTYY, and that's a fact. The delivery service is quicker than expected and the drivers courtesy was awesome. The Custmer services line was very helpful and clear also which really makes a difference when you're call...
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Beth H.
Verified by Otty
5
We ordered our aura mattress back in January due to my partner and myself moving into our first home together. We thought we would treat ourself on a luxury mattress. Then COVID hit and the Otty warehouse struggles to get our mattress into stock. After a few months of waiting they were still unable to get the one we ordered. After contacting there customer care who was great they sent us there premium mattress which was an extra ?200 on top of the one we had originally ordered and charged us NOT...
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Kevh
Verified by Otty
5
After lots of research and review reading, I settled on the Otty over more expensive and well known brands, and so far my wife and I are very pleased with it. It has been comfortable from day one, even for me, a side sleeper all my life. I have had a couple of nights where I woke with stiff shoulders, but now that we have settled the mattress in, and rotated it weekly as suggested, this has become less of an issue. Going by my sleep monitor, I am certainly getting much longer periods of deep sle...
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Ruth H.
Verified by Otty
5
I did a lot of research about how others found this mattress. I have a problem with my lower back and wake up with so much pain and stiffness that I needed to know if Otty would help. I found only positive reviews so went ahead and purchased a hybrid bamboo and charcoal double . The first night after allowing four hours to swell I went to bed quite anxious that it wouldn?t help and I had wasted my money. Next morning my backache was less severe and has improved each night . I can definitely tell...
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Chris
Verified by Otty
5
I bought an Otty mattress for myself having tried one from another company and I love it. I then bought one for my daughters birthday and she too is very happy with it. Not only that but when I contacted customer services after realising the one I?d chosen wouldn?t be delivered in time for her birthday, they allowed me to upgrade to the next level of mattress available that arrived the day before her birthday! I had to pay extra obviously but a fair deal was struck. Extremely happy with the whol...
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Rosie
Verified by Otty
5
I?ve had our hybrid Otty mattress for around 2 months now and I can honestly say it?s the best mattress I?ve ever slept on. If you are considering this mattress, I highly recommend it. It is so incredibly comfortable! The only problem is that it?s now so much harder to get out of bed in the morning! It?s firm, but not too hard. It?s soft, but not too squashy. It?s the perfect balance. My husband and I no longer have back ache and wake up feeling refreshed. Do yourselves a favour and buy this mat...
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Elisa
Verified by Otty
5
We bought the Otty Hybrid almost two months ago to replace our very old lumpy mattress, which had started to give us back, knee and hip pain, and restless nights (we're 28 and 30 years old so not something we expected to have to deal with quite yet!). The delivery of our new Otty mattress was brilliant, so quick and easily delivered to the door in line with covid requirements, and it wasn't too hard to get it up two flights of stairs to our bedroom as the box was fairly compact (compared to carr...
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Kirsty M.
Verified by Otty
5
I ordered the Otty Pure Hybrid mattress online and had absolutely no issues with the Otty website. I did have a bit of an issue with the delivery company, who insisted that I hadn?t replied to the email to confirm/accept delivery date. Following an email I then sent to the delivery company which got no reply I contacted Otty?s customer service email hoping that I could get some sort of a resolution. The customer service agent that replied to my email was absolutely fantastic - they manage to arr...
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Andrea P.
Verified by Otty
5
I chose the Otty hybrid mattress because it came with 14cm springs and a maximum weight of 22stone per side, so unlike other brands which have smaller springs and a much lower maximum weight it seemed to me Otty is more appealing and made to last. Well, I've had my Otty mattress and deluxe pillows for 2weeks now and oh my goodness it is absolutely magical, so so comfy and just the best I've slept in years. I am so pleased with my Otty and I can highly recommend to anyone thinking about buying yo...
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Ms F.
Verified by Otty
5
The best mattress I?ve ever slept on. The Otty hybrid gives just the right amount of firmness to ease my bad back. I used to have to lie on the hard floor whenever I had a bad spell - but no more! From the very first night of use, I?ve never been woken up with pain radiating down my right leg, my toes ?dropping? and calf muscle contracting rigidly, requiring me to get out of bed immediately to stand up to ease these symptoms. Tonight will be my thirteenth night of pain-free sleep - long may it c...
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Georgina M.
Verified by Otty
5
I first brought an Otty matress and pillows last year, I was so impressed, the service was friendly and easy, the product branding and packaging was of high quality and the products themselves have been A class. I have just ordered another OTTY mattress for my second bedroom and I will continue to stick with the OTTY products in the future. I recently underwent minor heart surgery and the OTTY mattress really provided comfort while I have been confined to sleeping on my back during my recovery p...
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Kelly M.
Verified by Otty
5
After months of enduring an incredibly painful back I finally decided to take a risk and order the Otty hybrid mattress. The mattress and two free pillows were delivered the day after ordering and I was kept informed of delivery times etc. The items were really easy to unpack and I found the mattress rose within a couple of hours. Honestly that night and every night since I have slept so incredibly well! My back pain is now non existent! It?s so comfortable and I love the fact that movement does...
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Michael H.
Verified by Otty
5
I had been using an old / worn out memory foam (Tempur - very expensive when I bought it). It was just worn out, too soft, and I'd sadly got into the habit of getting up at 5am when my back hurt too much to stay in bed. We tried out an Otty by travelling to Sheffield, where there is one on display in Next, and decided to take the plunge (we bought off the Otty website - sorry Next!) It is firmer than I would have 'naturally' chosen in the past. I would agree with their 7/10 for firmness, it is n...
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Laura
Verified by Otty
5
I would absolutely recommend the otty mattress and pillows. I have had mine for 2 weeks now and its by far the best purchase I've made this year. Before otty I was waking up every day with a stiff neck and back pain and now I don't at all. It's extremely comfortable and so soft. It came with protective, washable covers and even a little tool to help with the unwrapping. The delivery service was great too as they regularly kept me informed about the time it would be arriving which was the day aft...
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Lorraine M.
Verified by Otty
5
I suffer from chronic lower back pain and used to wake up very sore and hardly able to move. I?m just over a week sleeping on my new Otty mattress I can honestly say that my back feels the best it has done I?m years. I?ve always had a memory foam topper on the many mattress?s I?ve had in the past and they had always made me sweat, even in winter, but now I?ve thrown away the topper and having no overheating issues at all. I am recommending my mattress to basically anyone that will listen. It?s t...
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Sophie R.
Verified by Otty
5
The mattress was delivered quickly and to the room of my choice saving having to struggle with carrying it around my home. The mattress was easy to unpack and came with a hessian bag which will come in great hand when moving protecting the mattress. I left the mattress all day to "fill out" and what a delight my first nights sleep was. I opted for the Otty pillows too which the first night took a little getting used to just because I usually sleep with lots of pillows but I am so glad I persiste...
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Emma K.
Verified by Otty
4
Bought our otty hybrid pure. We are happy with it although it has taken time to get used to. I feel it looks soft to touch but it is still a little hard for me. I'm a front sleeper and sometimes I wake up and my hips are sore. I do love the pillows as they are very comfy and not as thick as my old memory foam pillows that I couldn't use as a front sleeper. I don't like to thick a pillow. I have to say I was disappointed that we bought our bed not long before black Friday so we missed out on a re...
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Tony A.
Verified by Otty
4
It's a great mattress it came quickly it was packaged minimally and it's giving me a good night sleep. I do feel il-8 that in providing a review now I'm not really reviewing the product because they should last 10 years and so I want to review it in 8 years time. Any old mattress would be good for the first 6 months I'd hope. Also if anyone else just a bit miffed that paying over ?500 for a mattress now is totally normal despite seeming advances in the manufacturing process and more simplicity m...
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Tony L.
Verified by Otty
4
Really great mattress. Firm when you first get it until the foam softens then it's really comfortable. Would give 5 stars but after leaving mattress to expand for 48 hours it has not expanded at the sides to fit the bed so I have an inch and a half gap either side of bed. I did email customer service who weren't really concerned and said adjust cover. Needless to say if the force of mattress expanding didn't do it I doubt me pulling would. I tried that and nothing changed so just putting sheet l...
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Beckie
Verified by Otty
4
I spent a long time comparing mattress reviews and specs before going for an Otty, and knowing other people who have them, thought I?d take the plunge as it was a highly rated hybrid at a reasonable price. It is very comfortable, although definitely on the firm end and taking some getting used to for a side sleeper. That?s probably a good thing for my posture longer term though! However the smell is just so off putting. I?d read the information and comments about the off gassing beforehand so th...
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Hayley
Verified by Otty
4
The Otty is VERY firm! None of the reviews I had read really indicated how firm it would be! I had a back ache in the mornings for about a week but my body must have adjusted to it as this stopped. Even though I did not feel particularly comfortable because it was so firm, I ended up having the best nights sleep I have had in years, I used to wake up at 4am every night but that stopped! I?m thinking because my body no longer has to turn over in the night which was waking me up before. However, I...
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Mrs J.
Verified by Otty
4
This is my third mattress in a year and I think finally I have found the one! I suffer with lower back pain which has definitely reduced to almost nothing but I am still getting use to the firmness which I particularly notice when turning over. But despite this I would definitely recommend this mattress Nd excellent value for money. Delivery ok but didn?t realise delivery guys literally dropped the box at the door. So 2 man job getting the box upstairs and getting the mattress out of then box. B...
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Steven T.
Verified by Otty
4
I bought a hybrid mattress from otty in March of this year and was promised delivery within 5 working days, which I thought was great. On my delivery day the courier, ArrowXL, didn?t bother loading it in the van (didn?t have enough space apparently. Obviously never heard of a bigger van.........) and didn?t bother telling me this until 6 HOURS after my delivery slot ended. I had already contacted them by this time and while they did deliver it the next day that was only after they had originally...
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Questions and answers about the OTTY Pure Hybrid Bamboo Mattress with Charcoal

Common questions answered by our team first, then questions shoppers asked the retailer, with the retailer’s own answers.

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Common question
Is a bamboo mattress good for back pain?

Answer: Bamboo mattresses can be beneficial for back pain sufferers. They often come with memory foam or latex layers that provide good support and pressure relief. The bamboo adds breathability, keeping you cool and comfortable, which can help with overall sleep quality.
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Common question
What does bamboo do in a mattress?

Answer: Bamboo fibers are naturally breathable, moisture-wicking, and hypoallergenic, making the mattress more comfortable and suitable for sensitive skin. Additionally, bamboo is an eco-friendly material, appealing to environmentally conscious consumers.
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Common question
Is bamboo a good mattress?

Answer: Yes, bamboo mattresses are popular for their comfort and eco-friendliness. The bamboo is naturally hypoallergenic, breathable, and moisture-wicking, helping to regulate temperature and provide a comfortable sleep environment.
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Common question
How long will a bamboo mattress last?

Answer: A bamboo mattress typically lasts around 7-10 years, depending on the quality of materials and how well it's maintained. Regularly rotating the mattress and using a mattress protector will extend its lifespan.
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Common question
How firm is the OTTY Pure Mattress?

Answer: The OTTY Pure scores 6.5/10 on the firmness scale, where 10 is firm. This makes it a medium-firm mattress, providing a balanced level of support that suits a wide range of sleepers.
Radar Analysis
Of The OTTY Pure Hybrid Bamboo Mattress with Charcoal
Brand: Otty
Retailer: Otty
Delivery Time: Good
Customer Sentiment: Good
Radar Analysis looks at the product, brand and retailer against base norms established within the industry and determines where the product sits by way of established performance metrics.

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How we reviewed this product

At WantMattress, we adhere to stringent sourcing standards, drawing from peer-reviewed research, scholarly institutions, medical associations, and firsthand accounts and experience. We refrain from using tertiary sources. To understand how we maintain the accuracy and up-to-date nature of our content, please read further about how we test.

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