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Otty vs Aspire Mattress Reviews

Compare Otty and Aspire mattresses side by side: owner satisfaction, support, durability and price, based on aggregated customer reviews.

Checked byBecky Reeve, Staff Writer, Mattress Expert
SourceCompiled from WantMattress review data

Want Mattress is supported by readers. Some links on Want Mattress are referral links. If you use one of these and buy something, Want Mattress may make a small amount of money. Read our disclaimer.

Brand

Otty

Overall score4.7/5
Price range£350 – £940
Brand

Aspire

Overall score4.7/5
Price range£205 – £299

On aggregated owner reviews the two are level at 4.7 out of 5, so the choice comes down to price, trial and guarantee.

Head to head

Both ranges are sprung throughout, so the difference is in the comfort layers on top and in price. Otty runs from medium to extra firm, and Aspire runs from medium to medium-firm. Otty covers more of the firmness scale, which helps if two sleepers need different feels. Aspire is clearly the cheaper way in; Otty's range starts well above it. At the top end Otty goes further still. Otty's owner score rests on far more reviews (4,072 against 130), so treat Aspire's number as the less settled of the two.

How they differ

OttyAspire
Mattresses we list86
Price range£350 – £940£205 – £299
Owner rating4.7 out of 5 (4,072 reviews)4.7 out of 5 (130 reviews)

Mattresses only. Ratings are the review-weighted average across each brand’s mattresses on UK retailer sites. Prices read 17 October 2026.

Otty

Otty is a British brand that started in 2016 and has grown quickly into one of the most recognised hybrid mattress names on the UK market. The company is based in Leeds and sells direct to the customer, cutting out the middle man in the traditional bed retail chain and passing the savings on in the form of long trial periods and sensible prices.

Their hybrid lineup pairs cooling gel infused memory foam with individually encased pocket springs, and it is the hybrid build that Otty is best known for. Most mattresses ship vacuum packed in a box, and buyers get a 100 night home trial along with a 10 year guarantee.

Aspire

Aspire is a UK manufacturer based in Barnsley, Yorkshire, founded in 2013 as Aspire Furniture Ltd. The company has grown steadily by combining traditional upholstery skills with modern design at accessible pricing. All Aspire mattresses and beds are handcrafted in the UK, and the brand sells direct through its own website as well as through Amazon, eBay, B&Q, Very and other major retail partners.

What separates Aspire from many mid-market rivals is the combination of genuine British manufacturing with multi-channel retail distribution. Designer collaborations with Laurence Llewelyn-Bowen and Catherine Lansfield bring aesthetic value that is rare at this price tier.

Otty owner satisfaction

Plenty of owners write about support, often with a bad back behind the purchase. "Back ache stopped immediately", one wrote, and another found it "firm but really supportive" and "Great for my bad back." Couples mostly say partner movement barely registers: "I never get disturbed by my wife when she moves around anymore".

Complaints about the mattress itself mostly come down to firmness. Some owners found it harder than they bargained for ("it is very very firm" and "It seems firmer than I expected"), and the hot-sleeper verdict splits, from "as a hot sleeper I find it very breathable" to "I’ve felt rather hot during the night." Edge support splits the same way: one owner wrote "Decent edge support too, much better than of the Emma one." while another's husband "feels like he’s rolling towards the edge of it." Many owners praise a fast delivery, but the sharpest gripes are about couriers rather than the mattress. One owner had the pick-up and delivery go out of sync twice. Another wrote that "Otty had delivery problems with their previous couriers who did not deliver" and still called the customer service "excellent".

Otty supportiveness

The Otty Original Hybrid uses a top layer of cooling gel memory foam over a reflex foam transition layer and a core of pocket springs. Each spring moves independently, which is why the mattress copes well with two people of different weights sleeping side by side. The foam layers add enough pressure relief for the shoulders and hips, and the spring core keeps the lower back properly supported without letting anyone sink into a hammock shape.

For heavier sleepers over about 15 stone, Otty makes the Firm Hybrid, a flippable mattress rated 9/10 for firmness on one side and 10/10 on the other. Support comes up again and again in the reviews. One owner wrote: "I feel much better supported at hips and shoulders when I'm sleeping".

Otty durability

Otty uses a high gauge spring unit and good quality foams above it, which is the right recipe for a mattress that holds its shape over the long run. Most Otty covers are removable, and several are machine washable, which is unusual at this level of the market and helps the mattress stay fresh over the years.

Owners split on how it wears. One owner about two years in reported "absolutely no signs of sagging", while another found theirs "already dipping in the middle" after eighteen months. The 10 year guarantee gives a clear signal of how much life the brand expects out of its own product. Given the materials and the build, Otty mattresses are well positioned to last the seven to ten years that most buyers are looking for.

Otty best offers

We've managed to find the following top deals from across the web on Otty mattresses.

Aspire owner satisfaction

Owners mostly rate Aspire mattresses as comfortable and good value for the price. Firmness is the usual complaint, and it runs both ways: several found the Natural Cashmere models firmer than expected, while a few found the Pocket+ models softer than expected. The multi-channel distribution means buyers can compare offers across several retailers, which tends to keep pricing honest. The Yorkshire manufacturing heritage and Union Jack labelling give buyers visible confidence in where the product comes from.

The main area where Aspire is still building is customer service infrastructure. The brand has scaled quickly and the returns and support processes are still catching up with the growth rate. In our experience the process works, but it can take longer than at more established rivals.

Aspire supportiveness

Every Aspire mattress we list is pocket-sprung, whether Natural Cashmere or rolled Pocket+. Spring counts run from 1000 in the Pocket+ models to 3000 in the Natural Cashmere and Silk, which on paper is a sound specification for the price point. Owners describe the support much as you'd expect from that build: one Pocket+ owner found theirs “quite soft on the top surface and then firmer springs”, while a Natural Cashmere 2000 owner said theirs does “slope away if you sit on the edge of the bed”. Back sleepers and combination sleepers across average weight ranges are well served throughout the catalogue. Side sleepers should focus on the softer pocket spring options.

Heavier sleepers benefit from the stronger spring units in the upper tiers of the range. The overall support profile sits at mid-market rather than premium, which is appropriate for the pricing and honestly positioned by the brand.

Aspire durability

Aspire manufactures in Yorkshire with traditional upholstery techniques and invests in training local craftspeople, which supports consistent build quality across the product range. The materials are reasonable grade for the mid-market tier, and the multi-channel distribution means warranty claims can be handled through whichever retailer you purchased from.

Durability at the mid-market tier is typically average rather than exceptional. Buyers looking for 10-year-plus longevity should consider whether the premium heritage specialists offer better value over time. For the intended use case of a well-made mid-market British mattress at accessible pricing, Aspire delivers what the positioning promises.

Aspire best offers

We've managed to find the following top deals from across the web on Aspire mattresses.

Owner reviews of Otty mattresses

5 Viveak

A great mattress. We looked at several of the leading hybrid mattresses on the market, and after a discussion with the sales person via chat on the website (as it was during lockdown), they were able to answer many of my questions clearly and exactly why Otty Mattress is a better product than its competitors. The delivery service and also the ease of ordering the product was great and most importantly we have had fantastic nights sleep since purchasing this mattress. Fantastic product and you wi...

5 Sarah H.

Absolutely love my new mattress, I ordered the hybrid mattress and I have not been disappointed, the website was so easy and the payment plan was a dream, delivery was extremely quick even with all the delays due to the Coronavirus I ordered sunday and my mattress was delivered Wednesday morning, it was so easy to open and within 4 hours it was fully inflated. I could not recommend it more, it is so comfortable its alot firmer then my last memory form mattress which is what I wanted. The depth o...

5 Penny V.

Absolutely love my Otty matress, I went for the hybrid and I was not disappointed. I was hit by a car whilst pregnant and broke my tibia platueu so have since suffered with problems in both knees and my back so it was important to get a good nights sleep and rest well. The Otty matress has given me just that and my 18 month old son loves snoozing ontop of their pillows too. They offer a 100 day money back guarantee which I think is great, although personally I'd be pretty surprised if anyone wan...

1 Catherine H.

Appalling customer service. Wasted a days annual leave waiting for my mattress, it arrived the following day. There was no communication and when I questioned it I was told that I was rude and they couldn?t do anything to help. I paid extra to have the mattress delivered to the room of my choice . On delivery the men refused to take it upstairs due to health and safety regulations. Again when I mentioned this to otty customer services they weren?t interested. Eventually I was told by the boss Da...

1 Jaz H.

Bought two mattresses for two different bedrooms; one original hybrid and one aura hybrid mattress. Although advertised as levels of 7 and 6 firmness respectively, they are much firmer than expected; you barely sink into them! The aura hybrid was used by my partner and I (15 and 11 stone) and we still found it very firm that it gave us lower back pain. We trialed them for 6 weeks before giving up on them and when we tried to claim the 100-night trial that each mattress advertised, it turns out w...

Owner reviews of Aspire mattresses

5 Milena

Only slept on it for a few nights so will give an update after a couple of months. The mattress is not light, the drivers could only drop it at the door due to Covid and it was seriously difficult to move, the mattress is really thick and doesn;t bend so was a nightmare to get upstairs. The mattress is quite a bit firmer than I thought it would be but it is not uncomfortable and I am sure it will loosen up in a few days / weeks. There is no movement when either of us toss or turn in the night. FANTASTIC! It is VERY thick so be sure you have some extra deep fitted sheets to hand, a normal bed sheet won't fit. Also the thickness adds quite a bit of height so if you are short, your legs will dangle over the edge and you have to jump off! The quality is really good and better than previous mattresses I paid a lot more for it feels like a bed you would get in a 5 star hotel. Would defintiely recommend Aspire products.

5 David,

I've been suffering with a bad back for a few years now, I thought it might be the mattress so I spent £1800 on a new one from a big brand name, my issues continued and I just accepted it as part of getting old. We bought this mattress for our spare room and one night when I was restless and didn't want to wake my wife I decided to sleep in the spare room, the next morning my back pain eased, I used this mattress for another couple of nights and my aches had virtually gone. I couldn't believe it what an amazing product. I then started using the main mattress again and after a few nights my back pain returned, one night on the Aspire mattress and I woke up pain free again. I have since bought another one for the main bedroom and have been back pain free since. The two Aspire mattresses cost about the same as the one big brand mattress, fantastic quality and value literally changed my life. Thank you Aspire.

5 Bb

I ordered a new mattress from Mattress Online and the service was absolutely brilliant! It arrived in less than 24 hours, which was amazing, but unfortunately it just wasn't quite right for me. One quick phone call later and they happily exchanged it under their 60-night guarantee; again delivered in under 24 hours, free of charge. The replacement (an Aspire Pocket+ 1000 Memory Box Top Mattress) is perfect; super comfortable and exactly what I was looking for. I have a constant pain in my back following injury and surgery 7 years ago, but this mattress is fabulous and I'm sleeping so much better already! Highly recommend Mattress Online: incredible service, great products, and really competitive prices.

2 Trusted Customer

We bought this mattress after reading medium is better for side sleepers…. Unfortunately the mattress just isn’t for us and have chosen to go back to a firm mattress… this mattress is good quality tho but like I say just didn’t suit our needs.

1 Ian

I exchanged a 5 for a 3 level softness and was recommended this mattress by a mattress online representative. The 3 was supposed to be softer and cooler, but there is no difference! Still very hard and despite purporting to have a built in topper there is no evidence of such. Totally disappointed with a mattress I now need to get rid of and purchase elsewhere!

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