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Otty vs Emma Mattress Reviews

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Otty

Otty is a British brand that started in 2017 and has grown quickly into one of the most recognised hybrid mattress names on the UK market. The company is based in Leeds and sells direct to the customer, cutting out the middle man in the traditional bed retail chain and passing the savings on in the form of long trial periods and sensible prices.

Their hybrid lineup pairs cooling gel infused memory foam with individually encased pocket springs, and it is the hybrid build that Otty is best known for. Every mattress ships vacuum packed in a box, and buyers get a 100 night home trial along with a 10 year guarantee.

Read our full Otty review

Emma

Emma is an immensely popular British manufacturer who specialises in bed in a box mattresses. First clamouring to fame in 2015 but achieving real velocity from 2018 onwards, Emma is one of the last standing in the war on sleep having bested Eve, Casper and Leesa, all of whom had similar marketing objectives and business models. To date, Emma offers 2 mattresses commercially through their own website with store and retailer derived versions for the masses of retailers looking to piggyback the brand's success. The mattresses all feature foam as a staple with some featuring additional springs. Regardless of which version you choose, comfort is almost guaranteed with thousands of satisfied customers to date.

Recently Emma rebranded to become known as Emma Sleep and pivoted their focus toward other items in the bedding sector ranging from bed frames, pillows, duvets and protectors.

Read our full Emma review

Mattress Score

Overall Score:
Otty: 4.44/5.00
Emma: 4.50/5.00

Price:
Otty: £474.99 - £1249.99
Emma: £75.00 - £1149.00


Based on aggregated reviews and performance scoring, we would recommend Emma in this face off!


Becky
Compares

Otty Owner Satisfaction

Otty mattresses sit at around 4.7 out of 5 across the review sites we track, which is close to the top of the hybrid category in the UK. Most of the praise focuses on two things: the genuinely cool feel, which comes from the breathable cover and the open spring layer, and the edge support, which is noticeably firmer than most foam rivals.

Couples tend to rate Otty higher than single sleepers, because the pocket springs absorb movement well and the firm edges mean nobody rolls towards the middle. The mattress is on the firmer side of medium, so side sleepers who want a very soft feel sometimes find it a little too supportive, but for most average weight sleepers the firmness works out just right.

Otty Supportiveness

The Otty Original Hybrid uses a top layer of cooling gel memory foam over a reflex foam transition layer and a core of pocket springs. Each spring moves independently, which is why the mattress copes well with two people of different weights sleeping side by side. The foam layers add enough pressure relief for the shoulders and hips, and the spring core keeps the lower back properly supported without letting anyone sink into a hammock shape.

For heavier sleepers over about 16 stone, Otty also makes the Pure Hybrid Plus, which has a reinforced spring unit and thicker comfort layers to stop the mattress bottoming out. In both models, the support level is one of the things owners consistently pick out as a strong point.

Otty Durability

Otty uses a high gauge spring unit and good quality foams above it, which is the right recipe for a mattress that holds its shape over the long run. The cover is removable and washable, which is unusual at this level of the market and helps the mattress stay fresh over the years.

Long term owners we have spoken to report very little sagging at the three and four year mark, and the 10 year guarantee gives a clear signal of how much life the brand expects out of its own product. Given the materials and the build, Otty mattresses are well positioned to last the seven to ten years that most buyers are looking for.

Otty Best Offers

We've managed to find the following top deals from across the web on Otty mattresses.

    Emma Owner Satisfaction

    Emma Sleep’s entire business model is focussed toward consumer satisfaction. Key parts of their marketing strategy comes from word of mouth and statistics show that people buy from people. What makes Emma stand out from the crowd is an interesting shift in consumer buying behaviour. Previously, if you bought a mattress and didn’t enjoy it, you were out of luck, not so with the rise of Emma. Now, if you don’t like your mattress you can simply arrange a return and get a full refund within the first 100 days. This shift has proved extremely positive for customers and has increased satisfaction in the lineup.

    To date, Emma has amassed an impressive 22,000+ reviews on Trustpilot, a fantastic display given the company's fairly new tenure in the industry.

    Emma Supportiveness

    Firmness is a very subjective thing which proves a particularly tough nut to crack when you are producing one mattress to suit all people. So much so that Emma has prototyped and tested numerous models previous to going to market in order to get that mix just right. The result? Right now Emma has two mattresses, a medium tension and a medium firm tension. Medium is a great supportive rating as it gives the user enough body contouring and support in the back and neck while giving enough softness and compression to accommodate those who sleep on their side or are of a lower BMI. It really is considered the one-size-fits-all approach and it’s one that suits many who purchase an Emma mattress, just take a look at the thousands of reviews to date.

    Emma Durability

    With the mid-range price point of Emma products, it’s important for shoppers that the bed lasts for a number of years. Generally we find companies consistently trying to cut costs at the expense of durability. Fortunately Emma already has a unique business model as the mattresses follow the rolled and bed-in-a-box model that allows savings through logistics and delivery meaning Emma can spend more on materials while still finding profit. The result of this means you get a mattress that is affordable and of higher quality than competing brands which, as a result of the quality increase, is more durable and lasts longer as a result. It’s a win for everyone.

    Emma Best Offers

    We've managed to find the following top deals from across the web on Emma mattresses.

    Otty Most Useful Customer Reviews

    4 Verified Buyer

    The plush comfort yet firm support is really impressive. It must be due to the mixed layers of wool, silk, and cashmere along with the firm pocket-spring core. Truly, it is a good balance.

    5 Aliceee

    Really comfortable and noticeably cooler than my last mattress, definite improvement in my sleep quality. Unboxing was easy and it expanded to full size quickly.

    4 Verified Buyer

    Felt a marked improvement in sleep quality due to the firm yet comfy feel of this mattress. Especially appreciated how it stayed cool throughout warmer nights.

    5 Sean A

    Really good product. It's made a difference to my sleep, no more waking up with a sore back. Comfortable yet very supportive. It's great value for money.

    4 Verified Reviewer

    Enjoying the blend of traditional craftsmanship and innovative design. The mattress is firm yet gently cushioning and I've noticed a much cooler sleep.

    Emma Most Useful Customer Reviews

    5 Mr Gifford

    Checked reviews online, visited store and chose this mattress. Was very surprised when delivered as was in a small box, but once removed and left to settle and expand into its shape, we have to say that its the best mattress that we've ever purchased. It may seem soft but isn't the case. We both sleep far better than before and can highly recommend it, it works for us and hopefully will work for you too. Its expensive but is worth it.

    5 Verified Buyer

    The Emma Signature Bed is a breath of fresh Scandinavian air. Designed with naturalistic curves and shapes, the frame looks and feels like it belongs in a home, not a showroom. Superior all-round support and optimal pressure distribution makes this bed an easy choice for those who want to sleep soundly at night. Free delivery and hassle-free returns means you can order your new bed with confidence.

    5 lnwr109

    We bought an Emma diamond hybrid deluxe mattress from Furniture Village in Rugby. It arrived as scheduled and the delivery crew installed it carefully. It only took one night to get used to - it replaced a 20 year old pocket spring mattress. We have slept well on it ever since and are very pleased with the mattress and the service provide by Furniture Village.

    5 Debs Bala

    Very pleased with our diamond mattress. It arrived right on time and was very easy to undo from its box. We have it in our guest room and so far all our guests have found it very comfortable. It is a little on the firmer side so we will add a memory foam topper to it. I would definitely recommend it as a firm favourite of the more popular brands.

    5 Verified Buyer

    The softest, most luxurious bedding in the world. We feel like its time to let the cat out of the bag: you’ve never felt anything like this before. The Emma Cloud Duvet is made with the highest-quality microfiber that feels like silk to the touch, looks great months later. The best part? It’s 100% satisfaction guaranteed or your money back.

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