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Relyon vs Emma Mattress Reviews

Compare Relyon and Emma mattresses side by side: owner satisfaction, support, durability and price, based on aggregated customer reviews.

Checked byBecky Reeve, Editorial Director, Mattress Expert
SourceCompiled from WantMattress review data

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Brand

Relyon

Our pick
Overall score4.7/5
Price range£139 – £1,499
Brand

Emma

Overall score4.5/5
Price range£203 – £1,049

On aggregated owner reviews, Relyon scores higher: 4.7 against 4.5 out of 5.

Head to head

Relyon has 13 of its 14 mattresses sprung; Emma has 7 of its 8 mattresses sprung and 1 all memory foam. Only Relyon offers latex, in 3 models. Relyon runs from soft to extra firm, and Emma runs from soft-medium to firm. Relyon covers more of the firmness scale, which helps if two sleepers need different feels. Relyon is the cheaper way in, though not by much. But at the top end Relyon goes further, so it also has the more premium options.

How they differ

RelyonEmma
Mattresses we list148
Price range£139 – £1,499£203 – £1,049
Owner rating4.7 out of 5 (554 reviews)4.5 out of 5 (971 reviews)

Mattresses only. Ratings are the review-weighted average across each brand’s mattresses on UK retailer sites. Prices read 11 October 2026.

Relyon

Relyon is the other Royal Warrant holder in the British mattress market, alongside Sleepeezee, and has been making beds in Wellington, Somerset since 1858. That gives it the longest continuous trading history of any mattress brand in the UK, and the company still operates from the same Somerset site today.

Relyon specialises in traditional pocket sprung mattresses with natural fillings, and the range is built around wool, cashmere, silk and horsehair used in different combinations depending on the model. The brand is sold through bed specialists and department stores rather than online direct, which puts it in a different category to the bed in a box brands but also means the quality control is tied to a factory that has been doing this for over a century and a half.

Emma

Emma is an immensely popular German sleep brand that specialises in bed in a box mattresses. First clamouring to fame in 2015 but achieving real velocity from 2018 onwards, Emma is one of the last standing in the war on sleep having bested Eve, Casper and Leesa, all of whom had similar marketing objectives and business models. To date, Emma offers a short core range of mattresses commercially through their own website with store and retailer derived versions for the masses of retailers looking to piggyback the brand's success. The mattresses all feature foam as a staple with some featuring additional springs. Regardless of which version you choose, comfort is almost guaranteed with thousands of satisfied customers to date.

Recently Emma rebranded to become known as Emma Sleep and pivoted their focus toward other items in the bedding sector ranging from bed frames, pillows, duvets and protectors.

Relyon owner satisfaction

Relyon scores strongly in owner reviews, averaging around 4.5 to 4.7 out of 5 depending on the model, with the Heritage and Aurora ranges leading the pack. The buyers who rate Relyon highest are the ones who know what they want from a traditional mattress: firm support, natural breathable fillings and the kind of long term value that only comes from a properly built bed.

The most common positive comment is about how the mattress feels the same in year three as it did in month one, which is the best possible advertisement for a mattress brand. On the flip side, Relyon is not the brand to pick if you want that slow sinking memory foam feel, because the range is almost entirely pocket sprung.

Relyon supportiveness

Relyon's support comes from its pocket spring units, and spring counts in the main ranges start around 1,000 and go up to 2,200 in the higher end models. Above the springs, the natural fillings are layered by hand, tufted into place and finished with a damask cover that lets air move through the mattress rather than trapping body heat.

For back and stomach sleepers, the firmer models give the solid support that helps the lower back stay in line with the shoulders. Side sleepers will want to look at the softer and medium options, which use more generous layers of wool and cashmere on top to cushion the hip and shoulder. Because the mattresses are hand finished, the support is noticeably consistent across the whole surface, with no weak edges or sagging middle.

Relyon durability

A Relyon mattress is built to last, and the brand has the Royal Warrant and a hundred and sixty year trading history to back that claim up. Hand tufting keeps the natural fillings in place instead of letting them shift over time, which is the single biggest factor in how long a traditional mattress stays comfortable.

Owners regularly report getting a decade or more out of a Relyon before they start thinking about replacement, and the underlying spring units are built to outlast the fillings above them. If you are looking for a mattress that works out cheaper per year than a budget model that needs replacing every four or five, Relyon is one of the few brands in the market that can genuinely deliver on that promise.

Relyon best offers

We've managed to find the following top deals from across the web on Relyon mattresses.

Emma owner satisfaction

Emma Sleep’s entire business model is focussed toward consumer satisfaction. Key parts of their marketing strategy comes from word of mouth and statistics show that people buy from people. What makes Emma stand out from the crowd is an interesting shift in consumer buying behaviour. Previously, if you bought a mattress and didn’t enjoy it, you were out of luck, not so with the rise of Emma. Now, if you don’t like your mattress you can arrange a return within Emma’s trial, which the brand advertises as up to 200 nights. This shift has proved extremely positive for customers and has increased satisfaction in the lineup.

To date, Emma has amassed more than 53,000 reviews on Trustpilot (checked 9 October 2026), a fantastic display given the company's fairly new tenure in the industry.

Emma supportiveness

Firmness is a very subjective thing which proves a particularly tough nut to crack when you are producing one mattress to suit all people. So much so that Emma has prototyped and tested numerous models previous to going to market in order to get that mix just right. The result? Emma’s own range runs from a medium tension to a medium firm one. Medium is a great supportive rating as it gives the user enough body contouring and support in the back and neck while giving enough softness and compression to accommodate those who sleep on their side or are of a lower BMI. It really is considered the one-size-fits-all approach and it’s one that suits many who purchase an Emma mattress, just take a look at the thousands of reviews to date.

Emma durability

With the mid-range price point of Emma products, it’s important for shoppers that the bed lasts for a number of years. Generally we find companies consistently trying to cut costs at the expense of durability. Fortunately Emma already has a unique business model as the mattresses follow the rolled and bed-in-a-box model that allows savings through logistics and delivery meaning Emma can spend more on materials while still finding profit. The result of this means you get a mattress that is affordable and of higher quality than competing brands which, as a result of the quality increase, is more durable and lasts longer as a result. It’s a win for everyone.

Emma best offers

We've managed to find the following top deals from across the web on Emma mattresses.

Corrections

When we get something wrong, we fix it and say so here. All corrections

9 October 2026
We called Emma a British manufacturer, said it sold two mattresses and offered a 100-night trial. Emma is a German brand with a wider range, and it advertises a trial of up to 200 nights.

Owner reviews of Relyon mattresses

5 Snoozyface

A bit extreme perhaps but I've waited a full year before posting this review. When we were looking for a mattress, I read lots of reviews from people who were reviewing something they'd only slept on for a couple of days or perhaps weeks and I didn't find these especially helpful. This mattress wasn't our first choice, we'd originally bought a different one that unfortunately turned out to be faulty. As a side note, Dreams were absolutely brilliant over this - after I reported the issues, we had an engineer visit within a couple of days and it was quickly confirmed that our original purchase had been duff. After our initial bad experience, we didn't want to have a straight replacement, so we re-visited our local store (Chester) to have another look at the potential replacements they had on offer. The sales team there were fantastic, we saw the same advisor who'd helped us on our initial visit - we explained the situation so she knew she wasn't going to earn any commission from helping us but she was wonderful, she spent ages with us and really gave us fantastic service - huge thanks to her! So, at last to the point. I wouldn't have considered a soft mattress, if we hadn't been directed to it by the sleep match machine but our initial impression was excellent, the mattress felt sturdy and well made as well as being very comfortable, although not particularly 'soft'. A year on and we are so, so happy with our choice! My husband's back pain has gone, as has my neck and hip pain - I've packed away the knee pillow that I was having to use to reduce the aches I was feeling with our old mattress. After a few weeks, the pillow top did soften up - I'd been a bit nervous about this happening as I didn't really like the idea of a soft mattress but I needn't have worried, every night is like sleeping on a huge, incredibly supportive marshmallow, it's just lovely. I've never slept better and I wholeheartedly recommend the Highbridge.

5 Poppa C

Let me start by saying that I've owned this mattress since 28/11/21 So I'm in a pretty good place to review after just about 4 years of owning one. We bought this mattress after popping into a brick and mortar Dreams store and after much testing around the showroom we found that this one was the best by a wide margin. We prefer medium firm between us and some of the feature we were looking for were: - Being able to move around in the night without disturbing the other - Quiet, so no creaking of springs or scrunching of fabrics - Soft, quilted feeling top fabrics - Firm supports that didn't make you feel like you were being swallowed - Body heat distribution so that you didn't get really warm and uncomfortable when trying to sleep - Durable. I'd bought a lot of relatively cheap mattresses before springing for the Bridgwater and was hoping to get more than a handful of years before it started to sag and develop dips etc. Well. 4 years in and the thing is still pretty much perfect. We love this mattress! There's hardly any wear on it at all in spite of almost nightly use since the day it arrived. When I sit down on it, it's still as medium firm as the day we bought it. I'm a tall, heavy bloke and my wife is around half my weight so it'd be easy to tell if the durability was poor because our old mattresses started to look a bit like a skate park ramp after 4 years but the Relyon hasn't so much as developed a dip where I sleep. How's that for durability? This is a high-quality, very comfortable, super durable mattress that's still going strong 4 years in. If you're looking for something comfortable, quiet, firm and doesn't feel like a bouncy castle when your partner gets up for a glass of water in the night, this is the one for you. Cheers Dreams and Relyon!

4 Huw

Really pleased with the Relyon Luxury Pashmina 2350 Pocket Mattress and it took sometime to find the best mattress. I had tested out hybrid including Eve, Origin and more traditional ones from sleepeezee. I think Relyon fill their mattresses with quality fillings, Reylon leave it to you to rate the comfort and firmness it is indicated as being either a medium or medium-firm by some retailers. I would call this mattress a firm with a comfortable and premium softness that doesn't make it feel like you are sleeping on a table top. It will soften over time. It is a rotate only mattress, it doesn't flip and this caused me to take a risk as I prefer the option to rotate and flip ensuring you get a long life from the mattress. However unlike the more hybrid mattresses that lack decent, natural fillings, this mattress as been well made and designed as having a single sleeping surface. Reylon may like other mattress makers save production costs, but the Mattress Online (MO) price was very competitive around the £800 mark for a king size. As a front sleeper I needed something a little supportive and I can sometimes suffer with lower back pain with a softer mattress when lying down or even getting out of bed. I bought a new bedstead ottoman for this mattress which added more height, so also consider whether you need to raise your mattresses higher or lower to support you getting in and out. If you want a soft, plush bed that you sink into; this is NOT for you. If you want a hotel-esq supportive and premium mattress then DO give this a whirl. Review written after week 6 of delivery. I added a Hansleep Memory Foam mattress cover with a 2.5cm topper just to give it a little more cushion.

2 Princesspea16

The quality of the stitching and fabric is top but one night on what was meant to be a don't mattress (as was the one on store) and I've woken up with pain between my shoulders and really sore ribs. So disappointed as we've already swapped to this mattress from another one at Dreams. Please keep your mattresses up to date in the shops. I can't even wait for this one to compress a bit as the last mattress also caused me to go to see a chiropractor! Not having a good time.

1 PJ21

Really disappointed this was a replacement for our Grayson mattress that had a fault. We upgraded by £600 as this mattress was absolutely lovely in store and surpassed anything else. We have had the mattress less than a week and within 2 days I have had to contact Dreams as the sides are almost 5 cm higher than the rest of the mattress making it very uncomfortable and forcing you to the middle of the bed. Dreams have been very helpful on both occasions and I am now waiting for a Homeserve inspection to decide if this is a manufacturing fault. Hopefully Homeserve will be as helpful as Dreams and we can finally get a suitable mattress.

Owner reviews of Emma mattresses

5 Mandy

It's been 2 years now, so here is a review after 2 years of sleeping on it. I am a larger lady who has many disabilities that cause a lot of bodily pain, I have Neuropathy, fibromyalgia, osteoarthritis, ME, spondylitis of the neck and spine and a crumbling spine, sciatica etc. I tell you this because it's very important to find that perfect mattress when you have physical disabilities. I can not tell you the difference this mattress has made to my life. As soon as I lay down on it, it was like heaven, it was like I was weightless and 2 years on it is still the same, every time I get on it, it feels as good as the first time. My pain levels at night decreased by a lot, i used to wake constantly with hip pain, since sleeping on this Emma Mattress I have not woke with hip pain once! my sleep is deeper and longer, which has made a massive difference in my everyday life. The mattress has zero lumps, bumps, springs, coils, it's just like a smooth cloud. The mattress is that fantastic and feels so good under your body that when I put my electric blanket on top of it, and I have a very expensive thick electric blanket, I hated the feel of it and had to take my electric blanket off. You will be just fine with your electric blanket on top of the mattress, but having fibromyalgia, they used to call fibromyalgia 'The princess and the pea disease' because you can feel every stitch, lump, bump ect and every stitch, lump and bump causes so much pain, but the Emma mattress feels like a smooth cloud, you actually feel weightless. It was the best decision I ever made to get this mattress, it was more expensive than any other mattress I have purchased previously, but it is worth so much more than that just to have a pain free, long, cosy nights sleep. It's also not to hot for menopause, I don't know why that myth was put out there but it's just fine temperature wise. I also bought my son one, he has cerebral palsy and he agrees with me about how amazing they are, especially if you suffer from any aches and pains. Just buy one, do it, you will be amazed how great they are.

5 Francis

Had the Emma memory foam mattress for 5 years before this one, it developed indentations where I lay so became uncomfortable. Feels very soft to sit on, but once you are lying down and the weight is spread out if is much like a memory foam just softer. So overall this one softer and more comfortable. Initially my lower back was a bit aching in the morning, think this is due to my sleeping with feet sticking/hanging out the bottom of the bed due to hip issues so I was out of alignment with sleep zones! Hip replaced on right side, and near needing left replaced, so tend to sleep flat on my back. Find this mattress is softer and more accommodating to my hip problems than the memory foam one it replaced and sleeping better now I'm getting used to it. Glad I made the change and happy with the mattress itself, see how long this one lasts. I work on changing mattress every 5 years now.

4 Siya

We bought the Emma Hybrid AirGrid Mattress in October as a replacement for our king-sized Sloom mattress from South Africa after relocating to the UK, and we've been extremely happy with the experience so far. The mattress strikes a great balance in firmness - it's supportive without being too hard, and we've had no back pain since using it. Sleep quality has been noticeably better, and it's been comfortable from the very first night without needing a long 'breaking in' period. Delivery was smooth and right on schedule, which made the whole purchase experience stress-free. What really stood out for us was the price as it was significantly more affordable than other mattresses in the same range, yet the quality hasn't felt compromised at all. Overall, we're very pleased with our purchase and would confidently recommend the Emma Hybrid AirGrid to anyone looking for a high-quality, comfortable mattress at a great price.

2 Stuart

Having slept on an Emma memory foam mattress a few times and loved it when staying with family I was expecting great things from what I assumed would be an upgraded and better product. As well as the experience on the memory foam mattress I’d spent weeks reading reviews and was confident this mattress would deliver on the three things we most wanted - comfort, minimal motion transfer, and a cool sleep. Sad to say my wife and I are disappointed on two of those things. Comfort wise I’ve no grumbles, but I’m a fidget and mover in bed and my wife reckons it’s like sleeping on a boat, and to be honest, I don’t find it any better than the 30 yr old mattress we both got rid of. In addition we both find it quite a bit warmer than the old mattress as well. With the pocket springs covered by layers of various foams it is nothing like the memory foam mattress we’d tried at our daughters. I’m disappointed that I can easily feel the springs through the sides and bottom (just a couple of layers of fabric) - in fact it actually feels quite cheaply made to me. I guess I should have expected this from a roll up mattress, but no one mentioned this in any of the dozens of reviews I read! Maybe I’m just fussy, but I wouldn’t get another one.

2 Col

I’m a bit disappointed with this product. We previously owned an Emma Original mattress purchased in 2020, which was the best mattress we’ve ever had. Based on that experience, I expected this one to be the same or at least similar. However, despite being called “Original,” it is nothing like the one we had before. The old mattress was entirely memory foam, whereas this one has pocket springs with only a thin layer of foam on top, which makes it feel quite firm. Had I realised this, I would never have purchased it. In addition, because the underside consists of hard springs, the mattress slides on the base and needs to be pushed back into place regularly. MattressOnline have offered to exchange the mattress for a different one but as we would be unable to test the mattress, we would simply be swapping it for another unknown model that may not be any better, so we have decided to keep it. However, this will definitely be the last time we purchase an Emma mattress

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