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Relyon Heyford Ortho 1500 Pocket Mattress
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Relyon Heyford Ortho 1500 Pocket Mattress

In shortBack sleepers who like an Extra Firm feel get pocket springs, breathable cotton and a firm edge. I'd pass if you prefer softness or can't flip a heavy mattress. Read the review

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Who is it best for? powered by SnoozeScore

In our experience, the materials and construction that go into this product can make it suitable for the following people.

What our reviewers found

Pros

Extra firm and orthopaedic support: This mattress is designed to provide extra firm and orthopaedic support, which can be beneficial for those who need extra support for their back or who prefer a firmer sleeping surface.

1500 individual pocket springs: The 1500 individual pocket springs provide personalised support and help to reduce motion transfer, so you and your partner can sleep peacefully without being disturbed by each other's movements.

Natural cotton fillings: The natural cotton fillings are breathable and help to wick away moisture, which helps to keep you cool and comfortable while you sleep.

Hypoallergenic: The hypoallergenic fillings make this mattress a good choice for those with allergies or who want a cleaner, healthier sleeping environment.

Firm edge support: The firm edge support helps to prevent you from rolling off the bed and ensures you have maximum sleeping space.

Double-sided: It is double-sided, so you can flip it over to extend its life.

10-year guarantee: It is backed by a 10-year guarantee, so you can have peace of mind in your purchase.

Cons

Extra firm: Some people may find the extra firm support of this mattress to be too firm for their liking.

Heavy: This mattress is quite heavy and may be difficult to move or rotate on your own.

Owner complaints: One owner was annoyed to find no handle on one of the ends, and one couple reported "pronounced dips on both sides where we sleep" despite turning it every week.

If you're looking for a fluffy, comfortable mattress that will provide a good night's sleep, the Relyon Heyford Ortho 1500 Pocket Mattress might be worth considering as it is a high-quality, extra firm base layer that is perfect for those who need extra support for their back. Let's break down each layer and then look at the specifics of why you might find this product to be suitable.

The Base Layer

It features 1500 individual pocket springs that respond to your unique shape and provide personalised support. These pocket springs are encased in their own fabric pockets, which allows them to move independently and contour to your body. This means that you get targeted support where you need it most, and the pocket springs also help to reduce motion transfer, so you and your partner can sleep peacefully without being disturbed by each other's movements.

The Comfort Layer

In addition to the pocket springs, the Heyford has two layers of soft white fibres, a breathable blend of natural cotton and polyester, a layer of rebound polyester and cotton fibres and a dense polyester layer to provide additional comfort and support. The natural cotton fillings are breathable and help to wick away moisture, which helps to keep you cool and comfortable while you sleep. The dense polyester layer is designed to reinforce the firm, orthopaedic feel.

Additional Components and Features

One of the standout features of this mattress is its firm edge support, which prevents you from rolling off the bed and ensures you have maximum sleeping space. This is achieved through the use of a unique firmer outer spring on the sides of the mattress, which helps to keep you in place and provides a stable edge for you to sleep on. The firm edge support is particularly useful if you tend to sleep near the edge of the bed, as it helps to prevent you from feeling like you might roll off. The Heyford is also hand-tufted with wool tufts and has three rows of side-stitching to provide extra durability. This helps to keep the fillings in place and ensures that the mattress retains its shape and support over time. The wool tufts are also a nice touch, as they help to add a touch of luxury to the top layer and make it feel more comfortable and inviting. That's not all however, as the make-up of these components means that the product is naturally hypoallergenic, making it a good choice for those with allergies or who want a cleaner, healthier sleeping environment. The hypoallergenic fillings also help to reduce the risk of irritation and allergies, so you can sleep peacefully without worrying about any potential health issues.

One of the main complaints of other products is durability, not an issue for the Heyford as it is also double-sided, so you can flip it over to extend its life. This is a useful feature, as it allows you to get even more value out of your mattress. Simply flip it over every few months, and you'll be able to enjoy all the comfort and support it has to offer for longer. The built-in turning handles are also a convenient feature, as they make it easy to move and rotate the mattress, which is important for maintaining its shape and support over time.

In terms of aesthetics, and the last piece of the puzzle, the Heyford is covered in a luxury damask cover which is both soft and durable, giving an elegant and classy look to the mattress while also ensuring good breathability for the materials underneath.

Customer Feedback

Owners mention the firmness more than anything else and mostly agree it matches the extra firm label. "Extra firm but so supportive and comfortable for both back and side sleeping," wrote one, while another said "the firmness rating is spot on". Back pain comes up often too. One owner found it "excellent for back pain", and another had put up with "years of waking up with back pain" before this one.

The complaints are fewer and more practical. It's heavy, and one owner said it "needs regular turning". Another owner was annoyed to find no handle on one of the ends, which made it harder to lift and rotate. One couple reported "pronounced dips on both sides where we sleep" despite turning it every week. A plasticky smell on unwrapping went away after a day or two for the one owner who mentioned it. Several owners praise the customer service, though one was let down when the delivery team refused to take the mattress to the room she had chosen. 

Final Thoughts

Overall, the Relyon Heyford Ortho 1500 Pocket Mattress is a high-quality, extra firm mattress that provides excellent support and comfort. It is backed by a 10-year guarantee, so you can have peace of mind in your purchase. If you're looking for a firm, pocket sprung mattress, the Heyford is definitely worth considering. It is suitable for use on bedsteads and is available in a range of complementary fabrics, so you can find the perfect fit for your bedroom.

Corrections

When we get something wrong, we fix it and say so here. All corrections

9 October 2026
We said this mattress had an 8-year guarantee. It has a 10-year guarantee.
Why you can trust WantMattress We spend hours testing (and/or researching) every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.

How does it feel?

Personalised feel depends on bodyweight. Adjust your weight below to get an indication of how the Relyon Heyford Ortho 1500 Pocket Mattress may feel.

SnoozeScore

Still not sure if the Relyon Heyford Ortho 1500 Pocket Mattress is suitable for you?

Answer 4 quick questions to see how well this mattress suits you.

0%

The Relyon Heyford Ortho 1500 Pocket Mattress appears to be ___ for you.

Your SnoozeScore answers are used to determine whether the mattress may be suitable. Any mattress that scores on or above 70% based on your answers is treated as suitable, while anything less is treated as unsuitable.

Reveal Offer Price and Go To Site

*SnoozeScore cannot anticipate personal comfort level nor are we able to guarantee personal suitability. Always consult with the retailer for specific advise.

Price history

The price graph displays the lowest price over time excluding shipping.

Lowest price we've recorded: £449.95
Lowest in the last 90 days: £578.00

Quantitative measurements
Of The Relyon Heyford Ortho 1500 Pocket Mattress
Scored from the build and 45 owner reviews: each measure starts from how this construction usually performs, then moves with what owners of this mattress report against owners of similar mattresses.
Scored from the build and 45 owner reviews: each measure starts from how this construction usually performs, then moves with what owners of this mattress report against owners of similar mattresses.

Suitability

  • Back Sleepers
    ★★★★★
    ★★★★★
  • The amount of support offered from a mattress will vary depending on the firmness of the tension and the type of support layer used. Based on a person of average build.
  • Side Sleepers
    ★★★★★
    ★★★★★
  • If you sleep on your side you typically need a supportive tension that is not too firm, nor too soft. This is because your hips and shoulders need adequate sinkage.
  • Stomach Sleepers
    ★★★★★
    ★★★★★
  • Stomach sleepers need a reasonable amount of tension in the base support layer to adequately offer body contouring and help prevent aches and pains. Results will vary based on your build.

Performance

  • Breathability
    ★★★★★
    ★★★★★
  • Mattresses that feature breathable materials help promote airflow and keep you cool making for a more hygienic night's sleep.
  • Turning on mattress
    ★★★★★
    ★★★★★
  • Certain materials like memory foam can make it difficult to move about on the mattress while you toss and turn. Same too for pillow tops which can create a cloud like sensation which can make manoeuvrability challenging.
  • Stability
    ★★★★★
    ★★★★★
  • Depending on the type of support layer in place can have an impact on stability, edge to edge support and roll together prevention. Pocket springs of a firmer tension will have better stability than open coil soft tension, for example.

Ease of Use

  • Turning handles
    ★★★★★
    ★★★★★
  • Mattresses typically need to be rotated frequently and having turning handles can be massively beneficial, particularly in larger sizes which can become fairly heavy.

Odour

  • Initial Odour
    ★★★★★
    ★★★★★
  • Materials in mattresses, particularly memory foam and rolled bed-in-a-box mattresses can have an initial odour, this is typically short term and reduces considerably within 24 hours.
  • Long Standing Odour
    ★★★★★
    ★★★★★
  • Certain materials inside different mattresses can produce a small odour. Typically this is short term rather than long standing but there are minor exceptions.

Brand Rating

  • Overall Brand Rating
    ★★★★★
    ★★★★★
  • This is based on community driven customer reviews tied to product reviews and grouped together at a brand level to produce a score.
*Assuming average weight, suitability will vary dependant on body type, check your SnoozeScore above for a more tailored guide.
Radar analysis
Of The Relyon Heyford Ortho 1500 Pocket Mattress
Brand: Relyon
Retailer: Mattress Online
Delivery Time: Excellent
Delivery Charge: Excellent
Customer Sentiment: Good
Guarantee: Excellent
Radar Analysis looks at the product, brand and retailer against base norms established within the industry and determines where the product sits by way of established performance metrics.

Owners, by the numbers

Counted from 45 owner reviews of this mattress on retailer sites.

89%gave it 5 stars40 of 45 reviews
2.2%gave it 1 or 2 stars1 of 45 reviews
Middle thirdon price, at £578.00117 of 249 other pocket spring mattresses cost less today

Counted from reviews published on retailer listings. Each review counts once, even where a retailer shows it on several listings, and reviews left on WantMattress are not included. The method is set out in the reliability report.

Reviews

Let us know your thoughts on a product or view reviews from others.

4.9owner rating out of 545 reviewsOur rating 4.8/5
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Verified Buyer
Verified by Mattress Online
5
LOVE IT. I love a really hard mattress, can't bear any bounce or give as it makes my back ache. This is great, really thick and solid. However, only me on it so don't know if it would roll with two on it. It's like sleeping on one of those massive beds floating in the sea. Sleeping in is rare for me but have slept until 10am twice. Bliss :)
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Verified Buyer
Verified by Mattress Online
5
We wanted a firm mattress and this one is definitely that!Took 1 night to get used to it and it is very comfortable and seems to be very well made.It is quite heavy and needs regular turning.
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Verified Buyer
Verified by Mattress Online
5
Good quality and good for back and body .is the top of the top quality brand. I recommend to your 100% I buy one for my daughter and one for me. Not problem at all on web .and delivery
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Verified Buyer
Verified by Mattress Online
5
Having had a bad experience with a memory foam mattress that got amnesia and was giving us joint pain we are now sleeping well on this mattress and pain free.
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Verified Buyer
Verified by Mattress Online
5
Extra firm but so supportive and comfortable for both back and side sleeping. Does not make you feel sweaty. Firm to the edge so no sagging.
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Verified Buyer
Verified by Mattress Online
5
Needed a firm support mattress for a bad back and this was the perfect choice. I am very satisfied with my purchase.
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Verified Buyer
Verified by Mattress Online
5
Firm and well supporting mattress . I have a MF panda topper on mine and it's so far perfect.
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Verified Buyer
Verified by Mattress Online
5
Nice and supportive,good price,good customer service,would recommend this.mattress and seller
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Verified Buyer
Verified by Mattress Online
5
Really nice firm mattress, looks like it will stand the test of time
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Jenny
Verified by Mattress Online
5
I absolutely love my new mattress. It is so deep it's like sleeping on a cloud. I thought my old mattress still had a bit of life left in it, until I saw my new Relyon Hayford Ortho 1500 mattress and my previous mattress side by side. It was definitely time for an upgrade. I decided to buy Relyon as my previous mattress had given me more than 20 years of amazing nights sleep. This Ortho mattress is is "solid" heavy and feels amazing on my back, hips, legs. This mattress is an investment in my sleep which I value. Would I purchase this mattress again from mattress on line again? Yes I would. However I suggest that mattress on line have a word with the delivery team. The stores offers "delivery to a room of your choice" The delivery team refused to deliver to the room of my choice. I (61f) struggled with my son to get the mattress to my bedroom. The delivery team should be ashamed of themselves, I am very disappointed with your service. I would not recommend them.
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Georgina
Verified by Mattress Online
5
Good Points: LOVE IT. I love a really hard mattress, can't bear any bounce or give as it makes my back ache. This is great, really thick and solid. However, only me on it so don't know if it would 'roll' with two on it. It's like sleeping on one of those massive beds floating in the sea. Sleeping in is rare for me but have slept until 10am twice. Bliss :) Improvement Points: Only had it a month so don't know yet!
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Nick
Verified by Mattress Online
5
Good Points: We wanted a firm mattress and this one is definitely that! Took 1 night to get used to it and it is very comfortable and seems to be very well made. It is quite heavy and needs regular turning. Improvement Points: It did have a plasticky smell when unwrapped by the excellent delivery men. This went away after a day or two.
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Robin
Verified by Mattress Online
3
VERY VERY firm indeed! Only 3 stars because why is there no handle on one of the ends? This makes it MUCH harder to lift and rotate the mattress - REALLY, REALLY, REALLY ANNOYING and such a penny pinching thing on an extremely costly mattress. Would NOT recommend for this reason.
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Charlotte
Verified by Mattress Online
5
This mattress has been a game changer. After years of waking up with back pain and the struggle to find a comfortable yet supportive mattress to suit both of us - this mattress is the one. Impressive height snd support without being too rock hard. Would recommend 100%.
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Wayne
Verified by Mattress Online
5
After taking delivery of the first mattresses we didn't get in with it I called mattresses online and asked for a exchange about 2pm and they informed me my new choice of mattress would be delivered the very next day literally
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Antonio
Verified by Mattress Online
5
Good Points: Good quality and good for back and body .is the top of the top quality brand. I recommend to your 100% I buy one for my daughter and one for me. Not problem at all on web .and delivery
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Dean
Verified by Mattress Online
5
The Best Mattresses i have ever slept on !! I was a little worried about spending a bit of extra money on this But it is absolutely perfect . Extremely well made and the firmness rating is spot on .
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Petros
Verified by Mattress Online
5
This is a very firm mattress that also somehow manages to makes you feel you don't sleep on the floor. All in all very happy - but please bear in mind this review is just 5 weeks post purchase.
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Maya
Verified by Mattress Online
4
Delivery company delivered the incorrect mattress. But Mattress direct customer service was excellent and sorted it straight away and I had the correct mattress the next day.
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Janet
Verified by Mattress Online
5
Good Points: Having had a bad experience with a memory foam mattress that got amnesia and was giving us joint pain we are now sleeping well on this mattress and pain free.
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John
Verified by Mattress Online
4
there is room for improvement on the support level on the bed and if notice was to be taken on this point then it would in turn take this bed to the next level
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Alan
Verified by Mattress Online
5
Good Points: Extra firm but so supportive and comfortable for both back and side sleeping. Does not make you feel sweaty. Firm to the edge so no sagging.
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Michael
Verified by Mattress Online
5
Good Points: Needed a firm support mattress for a bad back and this was the perfect choice. I am very satisfied with my purchase. Improvement Points: No
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Brian
Verified by Mattress Online
5
Good Points: Nice and supportive,good price,good customer service,would recommend this.mattress and seller Improvement Points: None really,very pleased
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Paul
Verified by Mattress Online
2
Even with super firm mattress and with turning every week, mattress developed pronounced dips on both sides where we sleep
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Gary
Verified by Mattress Online
5
Good Points: Firm and well supporting mattress . I have a MF panda topper on mine and it's so far perfect.
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Tony
Verified by Mattress Online
5
Good Points: Really nice firm mattress, looks like it will stand the test of time
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Simon
Verified by Mattress Online
5
This review contains a rating only; no comment was left by the customer.
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Achilleas
Verified by Mattress Online
5
This review contains a rating only; no comment was left by the customer.
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Craig
Verified by Mattress Online
5
This review contains a rating only; no comment was left by the customer.
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Frank
Verified by Mattress Online
5
This review contains a rating only; no comment was left by the customer.
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Andrew
Verified by Mattress Online
5
This review contains a rating only; no comment was left by the customer.
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Michael
Verified by Mattress Online
5
This review contains a rating only; no comment was left by the customer.
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Mark
Verified by Mattress Online
5
This review contains a rating only; no comment was left by the customer.
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Alyson
Verified by Mattress Online
5
This review contains a rating only; no comment was left by the customer.
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Matthew
Verified by Mattress Online
3
This review contains a rating only; no comment was left by the customer.
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Mr Gibb
Verified by Mattress Online
5
Amazing quality mattress delivered on time by helpful and polite staff.
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Celia
Verified by Mattress Online
5
Brilliant customer service team, solve the problem immediately
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Peter
Verified by Mattress Online
5
Great customer service, delivered on time and helpful staff.
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Barbara
Verified by Mattress Online
5
Just perfect -I plan to get another one for another bed
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Monika
Verified by Mattress Online
5
Very good. Firm and comfy mattress.
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Peter
Verified by Mattress Online
5
seems good but only time will tell
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Andrew
Verified by Mattress Online
5
Good Points: Very comfortable
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Hannah
Verified by Mattress Online
5
Good Points: Firm mattress
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Trevor
Verified by Mattress Online
5
Good Points: A

Questions and answers about the Relyon Heyford Ortho 1500 Pocket Mattress

Common questions answered by our team first, then questions shoppers asked the retailer, with the retailer’s own answers.

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Common question
Given its depth, will this mattress need special bedding?

Answer: At 32cm in depth, this mattress might require deep fitted sheets. This depth could affect the suitability for certain bedding, mattress toppers, and bed frames.

Videos about this mattress

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Guides this mattress is featured in

This mattress is listed in 2 of our guides because its build meets what each guide looks for. Each card says what that is.

How we reviewed this product

At WantMattress, we adhere to stringent sourcing standards, drawing from peer-reviewed research, scholarly institutions, medical associations, and firsthand accounts and experience. We refrain from using tertiary sources. To understand how we maintain the accuracy and up-to-date nature of our content, please read further about how we test.

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