Relyon vs Otty Mattresses

Many, many, years ago, we purchased a Slumberland mattress and divan from Dreams in Reading and it gave us faultless service throughout. We recently decided to purchase a mattress of similar design, but how things have moved on since our last purchase. We were certainly impressed with our initial purchase from Dreams and that’s why we decided to visit Dreams in Reading again and were greeted by Jenny who was friendly and professional, but not intrusive, (as can be the case in certain sales type situations, experienced in other stores over the years). Jenny understood the situation and was spot on, professionally and friendly and I knew within a few minutes that we were probably going to purchase from her. Once she understood our needs, she explained that Dreams had this in store computer operated bed, which she encouraged us to lay on (after putting a paper sheet on top of the bed, to ensure and maintain cleanliness, (which is so important with the Covid situation) which in a few minutes, gave information as to probably the type of mattress we should be considering as a couple. After further information, we narrowed our decision down to two mattresses and then eventually the one we decided to purchase. We ended up purchasing a Somerton 1200 pocket sprung mattress featuring Dunlopillo latex, which is exclusive to Dreams and which was also an easy, no turn mattress!!! Delivery was quoted as one week and within a two hour window on the said day. It did get delivered on the agreed day i and at the steed arrival time. We were also amazed how professionally the delivery people were and also how helpful they were in keeping us informed as to what time they would arrive etc. Dreams provided a first class service from the moment we walked into the store, right through to the mattress was delivered and the old one removed. Top marks to Dreams and to their staff for a truly pleasant meeting including the delivery team. And now after 3 weeks of using our new mattress, we know we made the right choice. Thank you to Dreams for a very Special and Satisfying Experience.

A bit extreme perhaps but I've waited a full year before posting this review. When we were looking for a mattress, I read lots of reviews from people who were reviewing something they'd only slept on for a couple of days or perhaps weeks and I didn't find these especially helpful. This mattress wasn't our first choice, we'd originally bought a different one that unfortunately turned out to be faulty. As a side note, Dreams were absolutely brilliant over this - after I reported the issues, we had an engineer visit within a couple of days and it was quickly confirmed that our original purchase had been duff. After our initial bad experience, we didn't want to have a straight replacement, so we re-visited our local store (Chester) to have another look at the potential replacements they had on offer. The sales team there were fantastic, we saw the same advisor who'd helped us on our initial visit - we explained the situation so she knew she wasn't going to earn any commission from helping us but she was wonderful, she spent ages with us and really gave us fantastic service - huge thanks to her! So, at last to the point. I wouldn't have considered a soft mattress, if we hadn't been directed to it by the sleep match machine but our initial impression was excellent, the mattress felt sturdy and well made as well as being very comfortable, although not particularly 'soft'. A year on and we are so, so happy with our choice! My husband's back pain has gone, as has my neck and hip pain - I've packed away the knee pillow that I was having to use to reduce the aches I was feeling with our old mattress. After a few weeks, the pillow top did soften up - I'd been a bit nervous about this happening as I didn't really like the idea of a soft mattress but I needn't have worried, every night is like sleeping on a huge, incredibly supportive marshmallow, it's just lovely. I've never slept better and I wholeheartedly recommend the Highbridge.

My previous mattress was well well well over the recommended used by date, I have been saving to buy a new one for a while. So getting it right was so important- this mattress is perfect, I used the in store sleepmatch or “magic bed” as my daughter called it. It matched me to this mattress and it is divine. I needed a mattress on the firmer side and I don’t like a lot of memory foam on the top as it makes me too hot and I can’t sleep. This mattress has a cooling layer and it seems to working like a dream. Best of both now. I’m a single mum and with the help of the 4 handles it’s so easy to rotate all by my myself. The Sale gods were shining on me - as I did managed to get this mattress in the Sale. Pros - Best mattress I have ever slept on. Cons - My kids now want to sleep with me as it’s “soooooo comfortable”. So I best get saving again to buy them their own.

Used this pillow for just over a week now, previously my neck was very painful and I would wake up through the night with what felt like cramp in neck and lower head, but since I've been using this pillow it's all easing off now, I'm sleeping much better, feel a lot more comfortable and have less pain in my neck which I think will diminish over time. Highly recommend this pillow for anyone who suffers neck and head pain, I know it's expensive but it's better than constantly buying other pillows that don't help, I have quite a collection of different pillows now and this is the one I'll be sticking with for sure!

From our first visit to Dreams in Aylesbury the entire process could not have been handled any better by Dreams staff, Sean was excellent, listened to our requirements and steered us in right direction and we are delighted with ourRelyon Mattress, very comfortable, we should have made the purchase earlier for did not realise how our old mattress needed replacing, will not make the same error again. Delivered exactly when promised by caring, careful delivery staff and taken direct to our bedroom and placed in position with old mattress removed, first class service throughout the process. Thank you Dreams

The plush comfort yet firm support is really impressive. It must be due to the mixed layers of wool, silk, and cashmere along with the firm pocket-spring core. Truly, it is a good balance.

Really comfortable and noticeably cooler than my last mattress, definite improvement in my sleep quality. Unboxing was easy and it expanded to full size quickly.

Felt a marked improvement in sleep quality due to the firm yet comfy feel of this mattress. Especially appreciated how it stayed cool throughout warmer nights.

Really good product. It's made a difference to my sleep, no more waking up with a sore back. Comfortable yet very supportive. It's great value for money.

Enjoying the blend of traditional craftsmanship and innovative design. The mattress is firm yet gently cushioning and I've noticed a much cooler sleep.