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SleepSoul vs Dormeo Mattress Reviews

Compare SleepSoul and Dormeo mattresses side by side: owner satisfaction, support, durability and price, based on aggregated customer reviews.

Checked byBecky Reeve, Staff Writer, Mattress Expert
SourceCompiled from WantMattress review data
Brand

SleepSoul

4.7/5Owners2,840 reviews
Price range£120 – £454
Brand

Dormeo

Our pick
5.0/5Owners1 review
Price range£472 – £765

On aggregated owner reviews, Dormeo scores higher: 5.0 against 4.7 out of 5.

Becky’s take

By Becky Reeve

Checked against current models and prices in October 2026

If you're watching the money, buy SleepSoul's Balance 800, and I say that happily. SleepSoul is Birlea's boxed brand, rolled pocket springs with thin memory foam or gel on top. The Balance 800 is a medium, it has more reviews than anything else on this page, and most of those buyers paid very little. Dormeo's three hybrids are the same construction in a box, none firmer than medium-firm. They cost more, and hardly anyone has reviewed one yet.

Firmness is the other difference, and SleepSoul falls short. Apart from the Balance 800, the Heaven 1000 and the firm Space 4000, nearly everything SleepSoul sells is a pillow top. That soft sewn-on layer sinks further every month and you can't flip the mattress to even it out. So if you want soft-medium or medium-firm, where every SleepSoul is a pillow top, buy Dormeo's Deluxe or its plain Hybrid instead, even though they cost more.

If you want medium and money is tight, buy the Balance 800, or the Heaven 1000 if you'd rather have gel than memory foam. If money is less tight, buy the Octasmart Plus and use its trial.

Head to head

SleepSoul has 10 of its 11 mattresses sprung; Dormeo has sprung throughout, every model a hybrid. SleepSoul runs from soft-medium to firm, and Dormeo runs from soft-medium to medium-firm. SleepSoul is the budget choice of the two: Dormeo's cheapest mattress costs several times as much. At the top end Dormeo goes further still. SleepSoul's owner score rests on far more reviews (2,840 against 1), so treat Dormeo's number as the less settled of the two.

How they differ

SleepSoulDormeo
Mattresses we list113
Price range£120 – £454£472 – £765
Owner rating
4.7/5Owners2,840 reviews
5.0/5Owners1 review

Mattresses only. Owner ratings are the review-weighted average across each brand’s mattresses on UK retailer sites. Prices read 28 October 2026.

SleepSoul

SleepSoul is one of the newest manufacturers to make a splash in the last few years, entering the arena at the start of the first lockdown and rapidly expanding through its use of existing supply chains provided by its parent company, Birlea. Since inception SleepSoul has rapidly gained a strong market position in the bed in the box space, competing directly with other popular manufacturers like Eve, Simba and Nectar.

SleepSoul are not sold directly and are instead sold through a host of retailers up and down the country in both online and offline capacity where the price of these mid-tier priced products tend to get carved up down to the lowest pound as everyone reaches to capture the sale.

Dormeo

Dormeo first popped up on our radar back in the early 2000’s, finding different avenues to market than traditional with their frequent TV advertising and push toward their own independent store over the conventional retailer derived market. Dormeo typically sells mid to high range products.

Regardless of your budget, there’s likely to be something suitable for a reasonable price point.

SleepSoul owner satisfaction

Owners are mostly happy with the SleepSoul range, and the praise is much the same across it: comfort, value and a box that is easy to unpack. One Bliss 800 owner called it “Good quality and excellent for the price”. Another found it “very easy to manage, open and soon plumped up”.

Firmness is the recurring complaint, and it runs both ways on the same model: one Bliss 800 owner wrote that it was “not medium as advertised. It's soft.” Another found the same mattress “Far more firm than the description suggests”. A few owners find them warm at night. The other complaint that keeps coming up is edge support, mostly on the Comfort 800 and Heaven 1000, and a few owners across the range say they can feel the springs. One Comfort 800 owner wrote that “the unsupported edges are annoying”.

SleepSoul supportiveness

Supportiveness is at the forefront of SleepSoul design, with pocket spring support structure taking centre position in the lineup and offering a great variety of tensions ranging from medium to firm in their more popular offerings. The open coil variants perform less well however, do feature at a price point making them a great option for those on a budget,

The support layer in much of the range is able to be compacted and rolled, giving you a tighter package come delivery that saves on logistical and delivery costs that can be passed on to you.

SleepSoul durability

Owner reviews of the range go back years, and those that mention wear are split. One owner bought a second SleepSoul about five years after the first and said the original was “STILL as good and cosy as new”. A small number report a dip or sag forming within the first few months.

To offset this concern, SleepSoul has developed a 10 year warranty to accompany the purchase of mattresses in the range. This warranty should go a considerable way to alleviating the worry over sagging and will help establish SleepSoul as a leader in the industry.

SleepSoul best offers

We've managed to find the following top deals from across the web on SleepSoul mattresses.

  • Up to 55% Off Sale

Dormeo owner satisfaction

One owner of the Octasmart Premium Hybrid Plus, four weeks in, reported "slowly seeing an improvement in my sleep and feeling better rested".

Dormeo supportiveness

Traditionally we judge a mattress manufacturer's support by the layer denoted to it and in the case of Dormeo this looks to be primarily pocket springs as a base layer. Pocket springs are market leading and outperform equivalent open coil and reflex foam units, they achieve this by having better body contouring, less settlement issues and better durability.

Dormeo durability

The Octasmart Premium Hybrids at Bensons for Beds carry a 5 year guarantee, and Dormeo quotes longer warranties on its own site (both checked October 2026). This is important because without a warranty you will be unprotected in the years that follow.

Dormeo best offers

We've managed to find the following top deals from across the web on Dormeo mattresses.

  • Offers on Dormeo

Owner reviews of SleepSoul mattresses

5 Heather

This is a really comfortable, good quality mattress. When it arrived (in an amazingly small box), the mattress was well wrapped up in plastic and there was a little tool to slice the plastic open without slicing the mattress, plus instructions for the mattress. It was simple and straightforward and the mattress was ready to sleep on in just an hour or so. There was no obvious chemical smell, just a slight whiff if I put my nose right on it as soon as it came out of the wrapping. I haven't been bothered by any smell when sleeping on it. I bought it as an urgent need because the old one was giving me back pain. After two nights on this mattress, the pain was gone and i've had a couple of weeks of very comfortable nights with much better sleep so far. The only thing i'm not so pleased with is the edges squish down when you sit on them. I guess they have to in order to fit inside the small box but I prefer the edge of a mattress to keep its shape when I sit on it. It's not a major problem as I sleep alone but if I shared it and had to sleep near the edge, i'd feel as if I was going to roll out of bed. I'd want a king size if I was to share it. I will also get a mattress topper just to increase the comfort factor even more (and to fulfil the conditions of the guarantee). Overall, I am very happy with this mattress, it's great to feel comfortable and well supported. With the discount, it's amazing quality for the price. So glad I bought it; my back thanks me every morning.

5 Fraser

Good Points: It's the first new mattress I have had in years and its quite a difference but theres lots I like about the change: - The mattress is very supportive of my body, I'm 5'11 and weigh nearly 100kg's, support matters! - It feels stable and doesn't make me roll to any low spots - The mattress is far lighter than I anticipated so rotation by myself is really easy, especially with the handles - It keeps me warmer which during the late heat was a bit of an issue but I think I'll appreciate it during the winter - It arrived rolled and it was easy to remove and set up in no time Improvement Points: There are a couple of things but these are very minor, and they are just my views: - The handles, despite the low overall mattress weight dont feel very sturdy and I worry I'll rip them clean off - The measurements indicate the mattress depth, and was made very clear on the website, but depite my measurements it was still a shock to see such a deep mattress having been used to very thin one for years - I think I remember seeing it mentioned as being on the firmer side of things but compared to my previous mattress this is much softer (not necessarily a bad thing, just didnt expect it is all) Thats it really. As you can see the negatives for me are very minor and I would overall highly recommend the product.

4 Christopher

The product itself is as expected, it was delivered vacuum packed in a box as tall as the mattress is wide and rolled up, so it doesn't take up too much space and is just small enough for the average male to handle. It is of cause a bit on the heavy side so probably be a good idea to get help if moving up stairs but is easy enough to slide up the stairs on its side. The box contains the mattress along with a handy safety knife to open the vacuum sealed bag and some documents. After removing the mattress from the box take care with the unrolling as it is a bit weighty and king of suddenly springs/flops the last 2 or 3 foot so have no breakables near the end if unrolling on the bead frame. When cutting the plastic try not to cut a large hole, doing this will allow the air to gradually enter the mattress and the mattress will safely spring back to it intended shape, then you can remove the plastic with the provided safety knife. The mattress boasts a 1000 pocket springs topped with memory foam so no need for a mattress topper as there's plenty of padding on top of the springs. I found the medium firmness of the mattress to be just right for me and after having the mattress for a month now I can confirm that I sleep better. The price was very competitive the quality it right for the price but the delivery let down experience a bit, the guy was unbelievably miserable didn't say a word to me, didn't smile (giving off couldn't care any less vibes) attitude was disgusting.

2 Trusted Customer

Improvement Points: I ordered the 120cm wide 'small double' mattress. Once unwrapped, it was clearly far too wide and would not fit on my bed frame, being around 125 cm wide. I know that foam mattresses take a while to regain their proper shape, however this has not been as quick as anticipated. As a the spare bed mattress, it has slowly change shape, and after about 4 weeks of resting and not being slept on, it is now about 122cm wide. It just about fits onto the frame.

1 Trusted Customer

Good Points: In the first year or so resonably comfortable but then it goes wrong... Improvement Points: After about 2 years the mattress has developed 2 distinct dips, about 3cm deep (after ~4 hours after getting about of bed. They are worse first thing) so at night you keep rolling back into them. I'm told : 'Over a period of time the body will create a natural impression on the mattress. This is known as settlement and is perfectly normal.' I dont beleive a dip that is deep enough to affect your sleeping position is normal and i didn't have this in a previous memory foam mattress. We only changed as we went up in bed size. So after 2 years use of a mattress that has a 10 year warranty I am having to buy a new one as this is unbearable to sleep on. Spend a bit more and get something better with reviews after a few years, not a few days.

Owner reviews of Dormeo mattresses

5 Sandra D

So far (4wks in) it's been good, I'm slowly seeing an improvement in my sleep and feeling better rested. May it continue

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