The Dreams Workshop vs SleepSoul Mattress Reviews

Oh dear, now thanks to the expert advice of a Dreams salesperson, I now have a guilty secret. Some three months ago I moved some distance from a place where I had lived for many years. A lot of my friends and family had said they would like to come down and spend a few days with me, when I had settled, nice but I would need to set up a guests bedroom. Stating the obvious, I would need a bed and all the accessories. Having already had a good experience when purchasing just a duvet at Dreams store in Havant, I returned to same on a mission. I explained that I needed a large double bed, it needed to have some storage, and as it would only be for occasional use, it should be at a budget price. Since then I have had a few people stay for a couple of nights, but all would comment on how comfortable they had been at night. Fast forward to a couple of weeks ago. I decided that the main bedroom needed decorating, so rather than move heavy furniture around, I would simply cover my super-king sized bed with a dust sheet, and use the new bed in the 'guests' bedroom. Now here is the thing, for months I have been suffering from major back pain, so much so I was sent to a local hospital where they conducted both X-ray and CT scans. It was concluded that the problem was due to wear in my lower spine, and all they could suggest was the use of strong pain killers. Even as I write this, I am very much aware that I am free from pain in my back, and I can only attribute this to the use of the new Dreams bed, and the applied knowledge of the sales assistant. To their credit, they respected my need to stay within a very tight budget, not only with the bed, but also the accessories. My guilty secret? Now when guests stay I find myself saying, "You have the super-king, I will be fine with the double.

5 Star service! Our new bed was delivered on Christmas eve thanks to the very helpful Dreams staff member who served us. I have already left a review for the way he conducted himself and handled the sale. With only one week to go for Christmas eve, he pulled out ALL the stops to get us a bed in time! Very friendly, he answered ALL of our questions and gave us food for thought about ALL the things available. I never realized that there was so much to consider when buying a bed! LoL Unfortunately, after unpacking the bed we discovered that one of the draws was damaged. There's no way the driver could have known, due to the packaging. We contacted customer services and explained the problem, she was sorry to hear this and set about ordering a replacement draw. She explained that due to Christmas & New Year, there would be a slight delay, but we were given 15th Jan for delivery. Again, very friendly & helpful! Our replacement draw was just delivered, by the delivery driver & his mate, again very friendly and on time! After looking at our damaged draw, he checked to see that the replacement was the right colour and all ok... and if I had any other questions. Again... 5 Star service! We had waited until now before leaving this review, as we wanted to see how Dreams handled this. We appreciate that these things can happen, but it's how the company deals with it. We're pleased to say that they passed with glowing colours!!! A great bed and 5 Star service.... BUY WITH CONFIDENCE! P.S. I've slept like a baby this past four weeks! :)

After blowing £79 on a rolled up so called mattress from a dodgy ebay company last year (huge mistake) it wasn't going to take an awful lot to impress me. I was very impressed with the measures in place in the Telford store due to covid 19 and instantly felt at ease. Covers, masks, sanitizer everywhere and plenty of social distancing. Having picked my mattress the checkout was quick, friendly and efficient and took no more than 5 minutes. 8 days later my new mattress arrived. The delivery men were big, strong, wearing masks and made short work of getting my new mattress into my bedroom. Literally less than 2 minutes. The missus went all out with new pillows and fresh bedding and dutifully set about creating our night time body shelf. After a tiring day, a wonderful sirloin, bottle of red and a shower we were ready to jump into our new slice of heaven. 3 words were muttered by us both in unison. Oh my lord. What slumberland sorcery is this. The perfect amount of firmness, the wonderful smell of the fresh bedding and the support of the memory foam pillows and we were out faster than Frank Bruno against Mike tyson. Absolute bliss. I can't recommend dreams or this mattress highly enough. Superb product, great service and fast delivery. Don't delay, buy one today!

Unfortunately, I find this mattress far too hard. Two ago I started experiencing severe lower back pain and hip pain. I was hoping it would ease, but the opposite has happened and the pain has increasingly got worse, in particular, in the last few days. Only had the mattress since the end of September so I am going to speak to Dreams about the problems I am experiencing. Even though the mattress looks good quality, the firmness is too much (and won't suit anyone who moves at all in their sleep, I think most people do move). When I was in the store, I did ask for assistance in choosing a mattress, but with hindsight I do wish I had asked for two opinions from their customer service staff...I put all my faith in the advice from one customer service member of staff. I will update my rating, if I find that Dreams are obliging in finding an alternative solution for me, and I hope promptly. (Please note: I've never experienced any kind of back pain of any sort in my life prior to purchasing the mattress from Dreams).

Dear Team, I am writing to express my disappointment with the Springfield mattress I recently purchased. Unfortunately, the mattress has not met my expectations in terms of comfort or quality. Ever since I started using it, I’ve been experiencing consistent back pain every day. Despite regularly rotating the mattress, there has been no improvement. The springs are clearly felt through the surface, making it extremely uncomfortable to sleep on. It feels as though there is little to no cushioning or foam layer, which raises concerns about the quality and construction of the mattress. I trusted Dreams for a good night's sleep, but this experience has been quite disappointing. It is clear that the mattress is faulty and not up to the mark.

This is a really comfortable, good quality mattress. When it arrived (in an amazingly small box), the mattress was well wrapped up in plastic and there was a little tool to slice the plastic open without slicing the mattress, plus instructions for the mattress. It was simple and straightforward and the mattress was ready to sleep on in just an hour or so. There was no obvious chemical smell, just a slight whiff if I put my nose right on it as soon as it came out of the wrapping. I haven't been bothered by any smell when sleeping on it. I bought it as an urgent need because the old one was giving me back pain. After two nights on this mattress, the pain was gone and i've had a couple of weeks of very comfortable nights with much better sleep so far. The only thing i'm not so pleased with is the edges squish down when you sit on them. I guess they have to in order to fit inside the small box but I prefer the edge of a mattress to keep its shape when I sit on it. It's not a major problem as I sleep alone but if I shared it and had to sleep near the edge, i'd feel as if I was going to roll out of bed. I'd want a king size if I was to share it. I will also get a mattress topper just to increase the comfort factor even more (and to fulfil the conditions of the guarantee). Overall, I am very happy with this mattress, it's great to feel comfortable and well supported. With the discount, it's amazing quality for the price. So glad I bought it; my back thanks me every morning.

Good Points: It's the first new mattress I have had in years and its quite a difference but theres lots I like about the change: - The mattress is very supportive of my body, I'm 5'11 and weigh nearly 100kg's, support matters! - It feels stable and doesn't make me roll to any low spots - The mattress is far lighter than I anticipated so rotation by myself is really easy, especially with the handles - It keeps me warmer which during the late heat was a bit of an issue but I think I'll appreciate it during the winter - It arrived rolled and it was easy to remove and set up in no time Improvement Points: There are a couple of things but these are very minor, and they are just my views: - The handles, despite the low overall mattress weight dont feel very sturdy and I worry I'll rip them clean off - The measurements indicate the mattress depth, and was made very clear on the website, but depite my measurements it was still a shock to see such a deep mattress having been used to very thin one for years - I think I remember seeing it mentioned as being on the firmer side of things but compared to my previous mattress this is much softer (not necessarily a bad thing, just didnt expect it is all) Thats it really. As you can see the negatives for me are very minor and I would overall highly recommend the product.

The product itself is as expected, it was delivered vacuum packed in a box as tall as the mattress is wide and rolled up, so it doesn't take up too much space and is just small enough for the average male to handle. It is of cause a bit on the heavy side so probably be a good idea to get help if moving up stairs but is easy enough to slide up the stairs on its side. The box contains the mattress along with a handy safety knife to open the vacuum sealed bag and some documents. After removing the mattress from the box take care with the unrolling as it is a bit weighty and king of suddenly springs/flops the last 2 or 3 foot so have no breakables near the end if unrolling on the bead frame. When cutting the plastic try not to cut a large hole, doing this will allow the air to gradually enter the mattress and the mattress will safely spring back to it intended shape, then you can remove the plastic with the provided safety knife. The mattress boasts a 1000 pocket springs topped with memory foam so no need for a mattress topper as there's plenty of padding on top of the springs. I found the medium firmness of the mattress to be just right for me and after having the mattress for a month now I can confirm that I sleep better. The price was very competitive the quality it right for the price but the delivery let down experience a bit, the guy was unbelievably miserable didn't say a word to me, didn't smile (giving off couldn't care any less vibes) attitude was disgusting.

Improvement Points: I ordered the 120cm wide 'small double' mattress. Once unwrapped, it was clearly far too wide and would not fit on my bed frame, being around 125 cm wide. I know that foam mattresses take a while to regain their proper shape, however this has not been as quick as anticipated. As a the spare bed mattress, it has slowly change shape, and after about 4 weeks of resting and not being slept on, it is now about 122cm wide. It just about fits onto the frame.

Good Points: In the first year or so resonably comfortable but then it goes wrong... Improvement Points: After about 2 years the mattress has developed 2 distinct dips, about 3cm deep (after ~4 hours after getting about of bed. They are worse first thing) so at night you keep rolling back into them. I'm told : 'Over a period of time the body will create a natural impression on the mattress. This is known as settlement and is perfectly normal.' I dont beleive a dip that is deep enough to affect your sleeping position is normal and i didn't have this in a previous memory foam mattress. We only changed as we went up in bed size. So after 2 years use of a mattress that has a 10 year warranty I am having to buy a new one as this is unbearable to sleep on. Spend a bit more and get something better with reviews after a few years, not a few days.