The-Dreams-Workshop vs Relyon Mattress Reviews

THE GOOD: - Amazing build quality, feels very sturdy! - Incredible storage space. - Looks the part. Certainly looks more expensive than it is, even at this price point. I absolutely love this bed! Such a great purchase. I was looking to replace my existing cheap and creaky Ottoman with something more substantial. Browsing online I came across a few Ottoman's in a Dreams promotion so head down to the store to see them in person. This item wasn't in the promotion, but the quality of it vs. the others immediately surprised me and I went over budget to pay for it. The Oatmeal colour was lovely but given I have a darker carpet I wanted a darker colour but was worried the Slate would be too dark. Store colleagues have swatches for their bed frames so it's worth popping into store if you're not sure. The build quality of this bed is really really good. You really do get what you pay for and given you spend so much of your life in bed, it's worth the extra. The arms which hold the bed base and mattress are made from a solid metal. None of this cheap aluminium stuff you'd find at cheaper price points. The storage area is huge! It utilises 4 base boards sat on top of a cross-beam. The space inside is a little less than Dreams claim in the dimensions, but will happily fit plastic storage boxes up to 42 litre capacity (from places like B&M). After all that there's even then some room beneath the bed to slide a few things under it too. The beds component parts came in 5 boxes and are quite heavy so you'll probably need two adults to put this together (King size). It took us about 2 hours to construct it. There's certainly plenty of screws etc so you can be sure it'll be sturdy. Given COVID etc there was quite a wait on this and so I ordered it and patiently waited the 3 and a bit weeks for delivery. The delivery experience was good, with updates by text and email and a phone call on the day. I live on the first floor and the team were happy to bring the items in to the flat for me which really helped. My first nights sleep on this bed was a breath of fresh air vs the old frame. I could tell the difference immediately. In my opinion a solid base such as this or a divan is a much better option versus a slatted base. A platform base doesn't tend to wear as much on one side - especially if you're a single person or have a heavier sleeper on one side of the bed vs the other. THE BAD: The assembly instructions for this bed say you need 4 metal plates to join the two base boards together when in actual fact there is only enough screw holes on the bottom for 2 plates. The instructions are wrong here and had us hunting through all the boxes for a while before we figured that out. Perhaps they need updating Dreams? Secondly, the two base boards were actually missing 8 screw holes on the underside where the little plates should go. These plates basically keep the two based boards attached at the join. While there were markings where the screws should go, it was as if the manufacturer forgot to drill them. Fortunately this didn't impact the frame to the point I couldn't sleep on it but I still wanted to get it resolved. I emailed Dreams and after a few days had no response. Chasing this up by calling customer services, the young lady on the phone was very apologetic and helpful, although I often struggled to hear her through the background noise of her home working environment which she didn't seem too bothered by. Unfortunately, the resolution is where Dreams let me down. I now have to wait 3 and a bit weeks to get the matter resolved. Dreams are ordering two replacement base boards from the manufacturer which is going to take another 3 weeks. Come on! Poor show. The reason this annoys me so much is the fact that if it had been a major issue with the bed I'd have been sleeping on the floor for those 3 weeks. That'd have been less than ideal if I was a vulnerable person or something?! I've already waited 3 weeks for this bed and - in actual fact - all it needs is 8 pilot holes screwing into the bed to get the screws to grip the wood. I feel the current boards will simply be scrapped and go to landfill after this when they're perfectly fine. I said I was happy to drill those in, but I didn't want to void the warranty. Sadly Dreams wouldn't approve that, which I suppose is understandable. SUMMARY: Amazing bed, 100% recommend. Amazing built quality. You'll sleep well. Hopefully yours will be fully complete and you'll have no issues.

I bought the item a month ago, it took about 15 days to arrive ( what I think was a bit long but its it's ok, sometimes the production takes more time than we wanted). The bed is easily assembled, what puts off the need of a person assembling it for you. I've purchased the brown mocha color, the color would match with other furniture and also it hides eventual stains of caused with the time (take that in consideration when buying: darker colours are always better than lighter when close to the floor). The height of the bed is something that might scare some people but is definitely a good thing, the lower the bed the closer to the floor, for people with allergies "the higher the better" is a truth. Also for elderly people or people with some mobility problems ( or just normal people after a couple of pints on the might before) higher beds makes it easier to get out of it and also to lay on it. The fabric seems a bit fragile but it's not a thing that will be under friction so it does last for a while. Just on the drawers that I believe could be another material or at least reinforced somehow. Regarding the drawers they are nice and aligned with the bed surface, avoiding the rush of stepping on by mistake (and breaking by mistake too). It does slides smoothly although the interior sides could be a bit higher, increasing the volume capacity of it. The fact of having two on the same side makes it easier to use it in a corner without loosing any drawer. It is easy to move it since it doesn't weight much, the use of pinus makes it lighter and the structure frame is set in a way that takes advantage of pinus, without look fragile as the majority of minus bedframes. The castors are also a good thing since makes it really easier to me pushed/pulled to a different position or room. Regarding the company, I have no complaints at all nor about the customer service nor about the delivery team. Just remember that it was my experience and might be different according to different teams/customer assistant. I definitely recommend this item if you want something on this range of price and some quality associated. If you are not sure don't buy it online, call them tell them your concerns and if you still not sure I believe they might have physical stores where you can see . A good service is also related to you awareness of the product/service.

We had put off replacing our old bed for a few years because we were sceptical of what appeared to be available on the market. Our old bed had done us well lasting well over 10 years (prob 15 if truth be told). Anyway one fateful day put an end to the bed, it's days had been numbered and with a bang and a crash the foot board decided it wanted to go its own way rather than stay with the remainder of the bed. Now we were forced into choosing another bed. The dread of having to spend hours on the Internet all of a sudden became real. Lockdown was well and truely established.. We were in over our heads and compelled to seek a suitable replacement. The journey started! As it happened it was a short journey. Tapping our requirements into the search revealed a select few beds advertised by several companies. Narrowing our search by size then availability whittled the options down further and with a final flourish of colour and optional storage hey presto we were left with a choice of 2. This bed search was easier than we had imagined - mercifully. Comparing the 2 beds left us with no option and we left the 'great 1 time sale, limited availability with free luxury pillows all the way from our warehouse in Italy' and settled for our Dreams supplied bed. Navigation through the Dreams website was a breeze, floating through the useful guides and information made sure that the options chosen were indeed what we were after. A final click and we were at the payment page. Details entered and delivery arranged hey presto we had bought a new bed. Follow up emails from Dreams made sure that we were kept up to date with the date and approximate time of delivery. Delivery day came and there was relief that the bed arrived before the advised time. A quick tour of the assembly instructions was followed by an uneventful build of the bed. All fastenings present, clear instructions and before we knew it ta daaa..the bed was assembled. No fuss, no scratching of heads and no cursing!!! Quality of parts exceeded expectations and the final item looked and felt great. The mattress was loaded onto the bed and a well deserved comfort test followed shortly afterwards. We have now had the bed for a few weeks and we can definitely say that all our reservations about buying a new bed were very much laid to rest. Great choice, exceptional quality and good value.

As others have said, it's a remarkable bed and it looks great. A few thoughts for others considering purchasing: 1. The storage system is great. It's got full support underneath so you can actually put heavy things in it unlike DIY/ flatpack beds which are supported by a small metal bar or nothing at all. We comfortably fitted carry on suitcases because of the substantial depth. However, the bed is heavy to open even though it is well supported by pistons. So good for medium to long term storage but not something you'll want to open every day. 2. The usb ports will not support usb c or any other quick charging. Not a huge deal for us but you may want to invest in some usb a to usb c cables if you intend to use this feature to charge your phone or tablet at night and keep your fast charger somewhere else. 3. The TV, by default, uses eARC sound encoding. This makes sense if you're exclusively watching fancy shows with fancy audio. However, it is useless for listening to music or YouTube because it will encode the sound on the fly meaning you'll get a little dip at the start of any track, or when you pause something, or you could get it switching output modes automatically if the programme you're watching is intercut with ads (e.g. Channel 4). My advice is to buy a cheap optical cable - there's no need to spend more than a few pounds as there is literally no difference between a cheap one and an expensive one - and ask the guys to install it for you. Then you can switch between optical and TV eARC as you need to via a handy button on the sound bar remote. 4. Speaking of which, unless you are very strong and have at least one other person to help you, you MUST get the assembly package. Given the price, it's a no brainer, and you are guaranteed to damage yourself, your room, or your new bed trying to do it on your own. The bed is heavy, comes in massive boxes, has an extensive build process, including the electronics. Having them take all the boxes away at the end is also a win, however they won't take the TV box so be prepared to dispose of that yourself.

Recently purchased this bed from the Cardiff Dreams store, in regards to the quality of the final product, we are very happy. The storage is ample, and the springs surprisingly light making the bed was to open and close. The only downside was the assembly. For example: - The bed was delivered in 5 boxes, in which the instructions were in the 5th package (i.e. labelled 5 of 5) inside the plastic packaging for the slats. It would've been a lot more logical to place the instructions inside the first box. It was only when I had emptied the boxes (in order) that I could find the instructions. - The instructions, which I can only describe as absolutely awful, were not particularly clear. Not all items were listed (a problem), so there was a bit of guesswork in identifying the items. - The pieces were not labelled, which although a minor gripe, when you are dealing with reasonably heavy constituent parts, is quite irritating! - Corners were cut in the manufacture of the base parts. For example, the holes for which you were meant to screw the cam dowels into were too small, which resulted in a few frustrating 'mis-screws' where the dowels ended up at a jaunty angle, and had to be re-affixed. Another example is when you attach the headboard to the main bed frame. As opposed to simply installing a metal thread for the long screw to fit into, you are provided with a barrel nut. Unfortunately, these nuts are open at both sides, so it is incredibly easy to have them the wrong way around, making it very easy to cross thread them whilst trying to screw in the screw. Once you add in that it is incredibly easy to rotate these nuts very slightly which makes them impossible to screw into, it becomes somewhat of a nightmare. What should've been a simple 2 minute task (screwing in 4 screws) took me the best part of 30 minutes. Very infuriating. Purely a situations where a slightly better design would result in assembly being a lot easier. Generally all in all the bed is excellent, but the assembly was infuriating

A bit extreme perhaps but I've waited a full year before posting this review. When we were looking for a mattress, I read lots of reviews from people who were reviewing something they'd only slept on for a couple of days or perhaps weeks and I didn't find these especially helpful. This mattress wasn't our first choice, we'd originally bought a different one that unfortunately turned out to be faulty. As a side note, Dreams were absolutely brilliant over this - after I reported the issues, we had an engineer visit within a couple of days and it was quickly confirmed that our original purchase had been duff. After our initial bad experience, we didn't want to have a straight replacement, so we re-visited our local store (Chester) to have another look at the potential replacements they had on offer. The sales team there were fantastic, we saw the same advisor who'd helped us on our initial visit - we explained the situation so she knew she wasn't going to earn any commission from helping us but she was wonderful, she spent ages with us and really gave us fantastic service - huge thanks to her! So, at last to the point. I wouldn't have considered a soft mattress, if we hadn't been directed to it by the sleep match machine but our initial impression was excellent, the mattress felt sturdy and well made as well as being very comfortable, although not particularly 'soft'. A year on and we are so, so happy with our choice! My husband's back pain has gone, as has my neck and hip pain - I've packed away the knee pillow that I was having to use to reduce the aches I was feeling with our old mattress. After a few weeks, the pillow top did soften up - I'd been a bit nervous about this happening as I didn't really like the idea of a soft mattress but I needn't have worried, every night is like sleeping on a huge, incredibly supportive marshmallow, it's just lovely. I've never slept better and I wholeheartedly recommend the Highbridge.

Let me start by saying that I've owned this mattress since 28/11/21 So I'm in a pretty good place to review after just about 4 years of owning one. We bought this mattress after popping into a brick and mortar Dreams store and after much testing around the showroom we found that this one was the best by a wide margin. We prefer medium firm between us and some of the feature we were looking for were: - Being able to move around in the night without disturbing the other - Quiet, so no creaking of springs or scrunching of fabrics - Soft, quilted feeling top fabrics - Firm supports that didn't make you feel like you were being swallowed - Body heat distribution so that you didn't get really warm and uncomfortable when trying to sleep - Durable. I'd bought a lot of relatively cheap mattresses before springing for the Bridgwater and was hoping to get more than a handful of years before it started to sag and develop dips etc. Well. 4 years in and the thing is still pretty much perfect. We love this mattress! There's hardly any wear on it at all in spite of almost nightly use since the day it arrived. When I sit down on it, it's still as medium firm as the day we bought it. I'm a tall, heavy bloke and my wife is around half my weight so it'd be easy to tell if the durability was poor because our old mattresses started to look a bit like a skate park ramp after 4 years but the Relyon hasn't so much as developed a dip where I sleep. How's that for durability? This is a high-quality, very comfortable, super durable mattress that's still going strong 4 years in. If you're looking for something comfortable, quiet, firm and doesn't feel like a bouncy castle when your partner gets up for a glass of water in the night, this is the one for you. Cheers Dreams and Relyon!

After trying the same mattress owned by a family member, I was keen to get one of my own. I've always preferred sprung mattresses but I'm not getting any younger, so hard to consider something a bit softer. However, I find memory foam extremely hot and it doesn't support the body. A natural latex-sprung matters seemed like a good compromise. I have not been disappointed. The mattress is firm enough to give good support, while being soft enough to avoid aches. Also I like that the mattress is quite thick, as it adds height to the overall bed, which keeps me away from the ground level cold air, and makes it easier to get in and out of bed. A big plus point about this a mattress is that it works well with my adjustable bed frame. The mattress, despite its thickness, adjusts with relative ease. Obviously a thinner mattress would be more suited to an adjustable bed frame, but I'm very happy with this combination and it works very well. So far, this has been the best matress I have ever purchased, and I plan to buy more for family members in the near future.

Used this pillow for just over a week now, previously my neck was very painful and I would wake up through the night with what felt like cramp in neck and lower head, but since I've been using this pillow it's all easing off now, I'm sleeping much better, feel a lot more comfortable and have less pain in my neck which I think will diminish over time. Highly recommend this pillow for anyone who suffers neck and head pain, I know it's expensive but it's better than constantly buying other pillows that don't help, I have quite a collection of different pillows now and this is the one I'll be sticking with for sure!

From our first visit to Dreams in Aylesbury the entire process could not have been handled any better by Dreams staff, Sean was excellent, listened to our requirements and steered us in right direction and we are delighted with ourRelyon Mattress, very comfortable, we should have made the purchase earlier for did not realise how our old mattress needed replacing, will not make the same error again. Delivered exactly when promised by caring, careful delivery staff and taken direct to our bedroom and placed in position with old mattress removed, first class service throughout the process. Thank you Dreams