The-Dreams-Workshop vs Silentnight Mattresses

THE GOOD: - Amazing build quality, feels very sturdy! - Incredible storage space. - Looks the part. Certainly looks more expensive than it is, even at this price point. I absolutely love this bed! Such a great purchase. I was looking to replace my existing cheap and creaky Ottoman with something more substantial. Browsing online I came across a few Ottoman's in a Dreams promotion so head down to the store to see them in person. This item wasn't in the promotion, but the quality of it vs. the others immediately surprised me and I went over budget to pay for it. The Oatmeal colour was lovely but given I have a darker carpet I wanted a darker colour but was worried the Slate would be too dark. Store colleagues have swatches for their bed frames so it's worth popping into store if you're not sure. The build quality of this bed is really really good. You really do get what you pay for and given you spend so much of your life in bed, it's worth the extra. The arms which hold the bed base and mattress are made from a solid metal. None of this cheap aluminium stuff you'd find at cheaper price points. The storage area is huge! It utilises 4 base boards sat on top of a cross-beam. The space inside is a little less than Dreams claim in the dimensions, but will happily fit plastic storage boxes up to 42 litre capacity (from places like B&M). After all that there's even then some room beneath the bed to slide a few things under it too. The beds component parts came in 5 boxes and are quite heavy so you'll probably need two adults to put this together (King size). It took us about 2 hours to construct it. There's certainly plenty of screws etc so you can be sure it'll be sturdy. Given COVID etc there was quite a wait on this and so I ordered it and patiently waited the 3 and a bit weeks for delivery. The delivery experience was good, with updates by text and email and a phone call on the day. I live on the first floor and the team were happy to bring the items in to the flat for me which really helped. My first nights sleep on this bed was a breath of fresh air vs the old frame. I could tell the difference immediately. In my opinion a solid base such as this or a divan is a much better option versus a slatted base. A platform base doesn't tend to wear as much on one side - especially if you're a single person or have a heavier sleeper on one side of the bed vs the other. THE BAD: The assembly instructions for this bed say you need 4 metal plates to join the two base boards together when in actual fact there is only enough screw holes on the bottom for 2 plates. The instructions are wrong here and had us hunting through all the boxes for a while before we figured that out. Perhaps they need updating Dreams? Secondly, the two base boards were actually missing 8 screw holes on the underside where the little plates should go. These plates basically keep the two based boards attached at the join. While there were markings where the screws should go, it was as if the manufacturer forgot to drill them. Fortunately this didn't impact the frame to the point I couldn't sleep on it but I still wanted to get it resolved. I emailed Dreams and after a few days had no response. Chasing this up by calling customer services, the young lady on the phone was very apologetic and helpful, although I often struggled to hear her through the background noise of her home working environment which she didn't seem too bothered by. Unfortunately, the resolution is where Dreams let me down. I now have to wait 3 and a bit weeks to get the matter resolved. Dreams are ordering two replacement base boards from the manufacturer which is going to take another 3 weeks. Come on! Poor show. The reason this annoys me so much is the fact that if it had been a major issue with the bed I'd have been sleeping on the floor for those 3 weeks. That'd have been less than ideal if I was a vulnerable person or something?! I've already waited 3 weeks for this bed and - in actual fact - all it needs is 8 pilot holes screwing into the bed to get the screws to grip the wood. I feel the current boards will simply be scrapped and go to landfill after this when they're perfectly fine. I said I was happy to drill those in, but I didn't want to void the warranty. Sadly Dreams wouldn't approve that, which I suppose is understandable. SUMMARY: Amazing bed, 100% recommend. Amazing built quality. You'll sleep well. Hopefully yours will be fully complete and you'll have no issues.

I ordered this bed to allow me to sleep slightly elevated and it does not disappoint. However, if you want the 'all singing all dancing' model then the 800i is the one for you. This model I have raises the back and the feet area only, but I like it. It allows me to read in bed comfortably and it also has a 'zero gravity' which raises your head slightly and your feet slightly and is meant to make you feel as though you are floating, but I prefer to choose my own sleeping positions. The 800 provides different options which are really good but was out of my price range. The bed comes in two sections a top and a bottom and has 9" and 6" heights. It appears very sturdy, and I cannot move it from the place they fitted it. At 6" it is easy to get a flat vacuum underneath to clean. It is operated by a remote but also has the ability to be operated by an app on your smartphone. The bed also has a light under it which was really bright in the shop but doesn't shine like that in reality. The top and bottom ends of the bed operate independently via the remote. I like that when I get up in the morning, I can press the flat button on the remote and leave the bed to do 'it's thing'. The motion seems to be a bit jerky at times and I thought it was a fault but it seems that the showroom models also do that. Mine does have a slight 'thud' as it goes back down - and this appears to be coming from the head unit. Upon arrival the bottom end of the bed was covered in a white power / film which was on the metal base and also on/in the fabric, the crew leader stated he would request a replacement. However, this was not forthcoming until I raised it again with the showroom. After being inspected by a second crew on Friday they have agreed it is faulty and customer service have stated the entire base will be replaced this coming week. Despite this I am very happy with the sleepmotion bed. I would, if I could afford to, upgrade to the 800 as I think it gives you a better range of movement and support. Overall, I am very happy I moved to the adjustable bed as it supports with many medical needs I currently have, and which may escalate as I get older. I am also happy with the way that Dreams have dealt with the problems but feel that they need to accept the issues raised by customers and not make them feel like they are making things up. I am hoping that when the bed and the mattress are replaced this week that I do eventually get to the nights of comfort that Dreams say they offer.

I bought the i200 from the Chandler's Ford branch, in Southampton from a very wonderful and honest sales rep called Katie. I was buying this for my sons room, as he often sits in bed (like most youngsters) and plays the Xbox with his friends. Also, if he's unwell, it will help to prop him up. I was apprehensive about buying because it was to sit within my sons existing, wooden, bed frame; I didn't want the mechanical base exposed. So I went away, measured up the wooden frame and returned to the store the following day to check against the i200. All seemed well and Katie was very confident it would fit. With that the purchase was made. I had to wait a month due to it being new / shipped. It arrived today and be warned, it's heavy! 81kgs in its box. I got the delivery men to leave it downstairs and I was going to carry it up later, assuming it might be in two parts; I was wrong. I took it out of the box and the wife and I managed to carry it (stair by stair) upstairs, separate to the additional bits within the box. If needed it will part in to two frames which are held together by two swivel nuts and bolts. You have a choice of legs at either 3", 6" or combine the two for 9". I went for the 6" legs as that suited the wooden frame best. From there it's a simple case of screwing on the legs, plug in the front motor (the back motor is already plugged in) and plug in the transformer - done! Again beware that this is a two man job when lifting and shifting. Once it was flipped and on its legs I was then able the push it into the wooden frame. I took one side of the wooden frame off for ease and replaced once the i200 was in place. If the rooms big enough you could just simply lift the outer frame over the top and drop it in place. Very simple, very comfortable and my son loves it. The remote looks and works great, with buttons that light up when in use. I believe you can control the bed via an app on your phone too, as the instructions state. I'm now considering buying one for the wife and I as we're due a new bed. On that note, I'd imagine the i200 works best with a foam mattress as I wouldn't think a spring mattress would last too long being manipulated by the up and down motions. All in all, a fantastic product and excellent service from Dreams, hense the long review being worth my time! Ps. I've included some photo's that may help a potential future buyer. Kind regards, Mark Roberts

I bought the item a month ago, it took about 15 days to arrive ( what I think was a bit long but its it's ok, sometimes the production takes more time than we wanted). The bed is easily assembled, what puts off the need of a person assembling it for you. I've purchased the brown mocha color, the color would match with other furniture and also it hides eventual stains of caused with the time (take that in consideration when buying: darker colours are always better than lighter when close to the floor). The height of the bed is something that might scare some people but is definitely a good thing, the lower the bed the closer to the floor, for people with allergies "the higher the better" is a truth. Also for elderly people or people with some mobility problems ( or just normal people after a couple of pints on the might before) higher beds makes it easier to get out of it and also to lay on it. The fabric seems a bit fragile but it's not a thing that will be under friction so it does last for a while. Just on the drawers that I believe could be another material or at least reinforced somehow. Regarding the drawers they are nice and aligned with the bed surface, avoiding the rush of stepping on by mistake (and breaking by mistake too). It does slides smoothly although the interior sides could be a bit higher, increasing the volume capacity of it. The fact of having two on the same side makes it easier to use it in a corner without loosing any drawer. It is easy to move it since it doesn't weight much, the use of pinus makes it lighter and the structure frame is set in a way that takes advantage of pinus, without look fragile as the majority of minus bedframes. The castors are also a good thing since makes it really easier to me pushed/pulled to a different position or room. Regarding the company, I have no complaints at all nor about the customer service nor about the delivery team. Just remember that it was my experience and might be different according to different teams/customer assistant. I definitely recommend this item if you want something on this range of price and some quality associated. If you are not sure don't buy it online, call them tell them your concerns and if you still not sure I believe they might have physical stores where you can see . A good service is also related to you awareness of the product/service.

We had put off replacing our old bed for a few years because we were sceptical of what appeared to be available on the market. Our old bed had done us well lasting well over 10 years (prob 15 if truth be told). Anyway one fateful day put an end to the bed, it's days had been numbered and with a bang and a crash the foot board decided it wanted to go its own way rather than stay with the remainder of the bed. Now we were forced into choosing another bed. The dread of having to spend hours on the Internet all of a sudden became real. Lockdown was well and truely established.. We were in over our heads and compelled to seek a suitable replacement. The journey started! As it happened it was a short journey. Tapping our requirements into the search revealed a select few beds advertised by several companies. Narrowing our search by size then availability whittled the options down further and with a final flourish of colour and optional storage hey presto we were left with a choice of 2. This bed search was easier than we had imagined - mercifully. Comparing the 2 beds left us with no option and we left the 'great 1 time sale, limited availability with free luxury pillows all the way from our warehouse in Italy' and settled for our Dreams supplied bed. Navigation through the Dreams website was a breeze, floating through the useful guides and information made sure that the options chosen were indeed what we were after. A final click and we were at the payment page. Details entered and delivery arranged hey presto we had bought a new bed. Follow up emails from Dreams made sure that we were kept up to date with the date and approximate time of delivery. Delivery day came and there was relief that the bed arrived before the advised time. A quick tour of the assembly instructions was followed by an uneventful build of the bed. All fastenings present, clear instructions and before we knew it ta daaa..the bed was assembled. No fuss, no scratching of heads and no cursing!!! Quality of parts exceeded expectations and the final item looked and felt great. The mattress was loaded onto the bed and a well deserved comfort test followed shortly afterwards. We have now had the bed for a few weeks and we can definitely say that all our reservations about buying a new bed were very much laid to rest. Great choice, exceptional quality and good value.

I bought this mattress two months ago and it was the first mattress I've ever bought as an adult so I spent some time deciding and trying a few out at the store. My old one had finally packed up and I was also suffering from lower back ache so needed something to support me at night as I hadn't been sleeping well for a couple of months. My pain slowly disappeared after a few nights of sleeping on the new one due to the extra support before being replaced by pain further up my back a few weeks later. Now, I DON'T believe the mattress was the cause of this and I've been sleeping well for a couple of weeks now as that pain has also since gone. But I feel I have to mention it in this review as I know back issues are something that many consider when looking at mattresses. But I really don't believe that to be the case in this instance as I'm now fine and sleeping well. The mattress is firm but you sink in when lying in the same spot. After a few nights you get used to this when trying to turn over. The first few nights it felt like I was trapped almost but it hasn't been issue at all. This mattress is also very warm due to the memory foam. I knew this when buying it and as someone who gets quite cold in the winter I didn't feel this was a major issue for me. However, as it's now summer there have been some nights where I've been extremely hot so if you're someone who gets hot easily and/or sleeps with a partner with the same problem then this might be something to consider. You won't notice it that much when laying on it at the shop for 10 minutes but you do when you sleep on it. I haven't regretted purchasing this mattress and when I've been pain free I've slept reasonably well. I think I need another few months to give a really full assessment but I'm someone who likes to sleep on his front with arm above my head and I'm able to do that comfortably. But I've also slept well when lying on my back and side. So all bases are probably covered depending on how you prefer to sleep. I'd give this 4 stars and not 5 because of how warm it can get and also due to having aches and pains before purchasing this and thus affecting the initial bedding in period. Had I written this review in 6 months time I may have given a different rating.

This is the first mattress I've ever bought. That's not to say I've never had a mattress in my possession before, it's just that, at the age of 32, this is the first one I have actually purchased myself. To an inexperienced customer, the world of mattress shopping is a daunting and complex domain, populated by a practically endless set of variables which one might never have previously considered, including 'pocket springs', 'coils' and 'memory foam', on top of the standard 'three amigos' of retail: price, brand and size. A visit to John Lewis with my girlfriend (a mattress-buying veteran who provided a welcome guiding hand) one evening after work provided an opportunity for us to get to grips with some of the many options first-hand. This was an investment of time I recommend to anyone in advance of considering making such a life-defining purchase online. I learned from this trip that the upper limit of what one can spend on a mattress is practically (but crucially, not literally) infinite. This was also the point at which the inherent gamble involved in the endeavour of mattress-purchasing was laid bare to me, with the stark realisation that no amount of casual testing of a mattress in-store could ever be sufficient to know what it would actually *be like* to sleep on one, let alone spend hundreds - and probably thousands - of nights cuddled up in (hopefully) restful slumber. After literally minutes of consideration, we left the store with a reasonably-priced, reliably-branded double 1200 pocket sprung memory foam option in mind and gainfully treated ourselves to dinner at an American BBQ restaurant as reward for our evening's work (which was, as it happens, dimly-lit and somewhat disappointing, though this is not our concern here). In the end, we went to Mattresses Online and bought what looked like a similar option, except with 1000 not 1200 pocket springs. Our experience thus far has been positive. We have not felt at all poorer for the 200 less pocket springs, and the memory foam element provides welcomingly soft cushioning, like laying down into the warm embrace of soft, yet firm, human flesh. I fully endorse this mattress.

I bought this 2 weeks ago and it’s been amazing so far, the pocket springs combined with the memory foam pillow top makes this bed very comfy and a dream to sleep on! Far better than my old simba hybrid mattress as that one was all memory foam, Good pocket springs from a reputable company like silent night are the way to go! And the fact this bed has a pillow top to make it that lil bit comfier is great, the pillow top is lowkey essential.. The bed come a bit firmer than I’d have liked took 3 nights to break it in, then it was perfect and it’s been very comfy ever since! I didn’t see this bed in store as it’s online only but I’m so glad I went with this one absolute dream! Only negative I do have is the fact it took 2-3 weeks to arrive which meant I had to sleep on my neighbours 10 year old mattress while I waited for it to come, defo worth it though. Positives • Very comfortable • Pocket springs provide adequate support without reducing any comfort • It looks like a well built mattress that will last a long time • 8 year guarantee for a extra fee but wasn’t too expensive for the peace of mind provided • Look for excuses to get to bed earlier now • Perfect size (little bit smaller than my simba double but works well with my bed frame) • Good height mattress! • Mirapocket zoned springs are a great help to provide support & comfort Negatives • Took what felt like a month for the item to arrive • Can’t see the item in any store in the Uk for some reason it’s online only which is annoying • No handles on the sides so turning the bed round is a ball ache!! Overall I’d give it 5 stars so far I may do another review 6 months in and let you all know how I get on with it as I’m aware mattresses can change from 2 weeks - 6 months hopefully this one stays comfortable and supportive it looks well built so I’ve got a feeling this will be the case.. If you liked this review SUBSCRIBE TO MY YOUTUBE CHANNEL! ‘AT VLOGS’ I may do a review on there if you want

My mattress arrived about a month ago and it has had a huge impact on my aching body. I was born with EDS which means thatI can dislocate joints rolling over in my sleep. About 10yrs ago I was diagnosed with fibromyalgia. Basically I have done so much damage to my nervous system that now days th at my nerve pathways send really wonky signals and I have bouts of extreme fatigue. So my bed is an extremely important place in my life as I can spend months straight in it. I had tried a number of mattresses in store and found that some were great at the start but after ten minutes they caused me extreme pain. I tried a tempur mattress that I was desperate to get off of in under a minute. But I still needed padding or shaping as I am odd shape at the best of times. I have been a Silentnight mattress fan for about 30yrs. I ended up with a mattress that had pocket spings along with a thinner top layer that has a gel that shapes to me. It is not as thick as a tempur mattress that tried to eat me but I get the best of both worlds. The firmness of my pocket springs and the soft comfortable gel top thickness. I have had great nights of sleep, less pain from mattress which is something I get from being bed for long periods of time and as a consequence less need for pain meds. The less meds the better as I swear I rattle like a pill bottle some days and it means I am always having to deal with secondary and sometimes tiertary side effects.

This is a REALLY firm mattress, like sleeping on a floor. That is just what I wanted.I have a genetic condition called Ehlers Danlos Syndrome, which means my skeleton is not held in place properly due to my connective tissue being 'floppy'. This is the best mattress I have ever owned (far better than 'luxury' brands costing upwards of £1,000) and supports my skeleton perfectly. At last, I can have a comfortable night's sleep and not wake up with dislocated joints (yes, that does happen) and severe pain all over my body.So, for me, this mattress is heaven itself.However, you have to realise that this is like sleeping on a breeze block for most of your body. If your current mattress is saggy, it is probably because it's old or worn or hasn't been turned properly. Do not buy a 'very firm' mattress to replace it unless you want a really HARD bed! Pretty much any new mattress will be firmer than an old one. This mattress is designed for people who are obese or disabled or have an extremely bad back that is permanent. I would imagine that for other people it would be way too firm. So beware of that before you buy.But if you know you want a very firm mattress, then believe me, you can't do better than this for the price. So long as you rotate it every week initially as recommended (after two months you can rotate it once a month), it does not sag. I have had mine about six weeks now and there is no sag whatsoever.