Silentnight Westland Miracoil Memory Mattress Rated 4/5 based on 606 customer reviews
Silentnight Westland Miracoil Memory Mattress

Silentnight Westland Miracoil Memory Mattress

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Becky's Thoughts On The Silentnight Westland Miracoil Memory Mattress

A firm mattress with a top layer of memory foam from the biggest brand in the industry, what is not to love? The latest offering by Silentnight comes in the form of the Westland Traditional Spring Mattress. Made in the UK and with Silentnight’s unique Eco Comfort fibre fillings and technology, we have ourselves a hugely desirable mattress that is available with an enhanced 8 year guarantee via the popular bed cover service plan by Dreams. The guarantee is just one of the many factors that make this mattress an ideal choice for consumers as it helps highlight just how much trust the brand and retailer have in the product.

I’ve personally got a fairly nimble frame and so my preference steers toward medium tension mattresses, however, those looking for an extra bit of support or those with back pain should look no further than this mattress. The firmer tension helps relieve aches and pains and remember, the tension is not the comfort, a soft mattress is not necessarily more comfortable, especially not hours into your sleep cycle - support is important.

Reviews for the Silentnight Westland Miracoil Mattress are really strong with an impressive 93% consumer satisfaction from those that purchased. Those happy with their purchase remarked how well the mattress keeps you and your partner separated with it's enhanced roll together protection. Others commented on the impressive value of the product, being on the low end in terms of cost while still having mid-range materials and fillings. 

Negative reviews are few and far between, however, we did find a few around tension. Since tension is an entirely subjective viewpoint and also, there's no standardised viewpoint it means that the tension can vary retailer to retailer. That said, this is a firm mattress and the vast majority feel it as such so we would recommend this mattress for those that are back sleepers or stomach sleepers.

Becky
Reviews

What Makes The Silentnight Westland Miracoil Memory Mattress Great?

Comfort Grade - Firm

If you find yourself suffering from back pain then you may want to look at an orthopaedic (fancy word for firm) mattress like this one here. Firmer surfaces put less stress on muscles while sleeping which might be exactly what you need to help your back

Made in the UK

These are made and manufactured in the UK, meaning that they all meet the same exceptional quality and durability that we expect from genuine UK manufacturing.

Comfort grade – Firm

If you find yourself suffering from back pain then you may want to look at an orthopaedic (fancy word for firm) mattress like this one here. Firmer surfaces put less stress on muscles while sleeping which might be exactly what you need to help your back

Rotate head to toe weekly for the first 3 months, then every month thereafter

Spread evenly any wear that develops over time by rotating the mattress every week for 3 months then every month thereafter. Not only will this increase the life span of the mattress it will diminish indentations that build up over time. Indentations which could otherwise cause discomfort, back pain or poor-quality sleep.

Miracoil zoned spring system

Silentnights take on the open coil specification with some slight patented changes that help with comfort and support

Eco comfort fibre technology

New from Silentnight is a range of exciting technologies that make this mattress durable, long lasting and sure to please for many years to come

Layer of body moulding memory foam

Memory foam is without a doubt much more comfortable than many other types of filling offered while being able to offer both support and a rebound effect that encapsulates your body

Silentnight Care Guide

Silentnight offer care instructions to help get the most from your new addition. The instruction cover maintaining its appearance, removing dirt or stains and what to avoid such as water, hot surfaces or actions that could remove a fire-retardant coating. These instructions can come coupled with the warranty. It is important to follow the care instructions as not to void this warranty.

About Silentnight

Silentnight is considered the UK's most trusted bed brand. As a certified Superbrand going on 13 years they have exceptional knowledge and experience in quality manufacturing. They have spent over 70 years supporting British manufacturing and design, their dedicated UK employees put care and attention into handmade beds from the best materials around.  They test each product to ensure they are made to last and safe to enjoy.   "It’s quality. It’s trust. It’s Silentnight"

Single sided - Rotate head to toe weekly for the first three months, then every month thereafter

A single sided mattress is typical for the industry and relates to how  a mattress has the comfort layer on one side of the mattress. only This means that the mattress only needs to be rotated rather than flipped. The benefit of single sided mattresses is that they require less upkeep in that there's no flipping, but also, there's less components involved in the creation which saves costs.

Customer Reviews For The Silentnight Westland Miracoil Memory Mattress

Based on 606 review
5

Very Good

Bought the super king size online. I can not fault this bed, however it is a VERY FIRM mattress - after 2 weeks sleeping on it it is now beginning to soften slightly, my husband who is over 6ft and weighs around 15 stone thinks it is wonderful, it is a bit hard for me though (but is getting there!) I was told in store to avoid this Miracoil mattress as it was not pocket sprung (which is why they don't have them in store to try out) but I think it is absolutely fine, we didn't have thousands to spend on a bed and bought this hoping it would last for a few years - it seems very well constructed and looks like it is built to last, I'm glad I didn't listen to the instore sales pitch for the pocket springs! There is absolutely no roll together, in fact I tend to fling myself as I swap from my side onto my back and then onto my side again and hubby doesn't even notice I'm moving now! The drawers are on the small side but are sturdy and well built, and the dark grey fabric of the base is a good neutral colour. Fab delivery team, very curteous and clean - even put shoe covers on, and came within the 2 hour delivery slot I was given. Definitely recommend this bed.

5

Pure Comfort.

We bought the mattress 3 weeks ago, we had the old one for 13 years and the springs had gone and there were dips in the bed where we slept, it was becoming very uncomfortable. We went by reviews how else do you know, how pleased I am we did, Thank you to all those people who left reviews it was a big help, the mattress is so comfortable, we hadn't realised how bad our old one was. We are pensioners and have quite a lot of aches and pains but the mattress has help so much with that, its wonderful to get proper sleep again. We would like to Thank Dreams for an easy transaction on line, the bag for our old mattress came through the post in plenty of time, and last but not least a very big Thank you to the 2 young men Ellis and Michael who delivered the mattress and took the old one away they were perfect gentlemen and a credit to the Dreams Company, they couldn't have done more for us. A great purchase. Thank You.

3

Basic

We were in desperate need of a new mattress, as our old one had lived it's last breath. So after visiting our local dreams store (Eastleigh) and talking to staff about recommendations and pointed in the right direction of what we will need for our requirements. We went home and ordered online as there was an online only offer. Mattress arrived when confirmed, staff were fantastic when delivering... however I'm not entirely impressed with the mattress. It's incredibly bouncy! So any slight movement from my partner I go flying! Let alone when we have our 4 month old on the bed! The springs are already starting to be felt, and we've had the mattress around 2 months. Wouldn't recommend it and definitely wouldn't buy again. So a bit disappointed all in all.

5

Fantastic product

I ordered my Mattress on the 3rd of December. Straight away i got an email and txt to confirm my order and a delivery date of the 18th December. After that date i got a few more txts to confirm delivery date and advise i would get a call on the day of delivery. Kyle phoned to say my allocated time slot was between 11-1 they arrived at 10.30 both Kyle & Arran very polite and helpful. they gave advice on the mattress and said i had 40 days any problems and to give them a call. Fantastic delivery service The Mattress is so comy i dont want to get out of bed. after a spine operation this year and years of pain with a bad back, ive had the best nights sleep in a long time. Great value for money, fantastic service. Thank you Dreams

4

Another great Miracoil mattress

This is our second Silentnight Miracoil mattress as we recently upsized to a new king size bed. As we’ve been unable to try mattresses out in any local stores, we went with Silentnight online as we were very happy with our previous model (now no longer in production). We’ve been using the Westland for 2 weeks now and are very happy, it’s firm and supportive and there’s no role-together. If I could put 4.9 out of 5 I would as - personally - I would’ve preferred a little more memory foam topping. However, for the price we’ve no complaints! Delivery was great too, delivered to the bedroom safely by PPE-d staff.

5

Nice quality

This feels really sturdy and good quality, you don't sink or roll into it and it has retained it's shape since I bought it 6 weeks ago. I thought it might be a tad too firm at first but after a night or two I loved it. It is firm but not hard. Delivery service was great too and they delivered on a Saturday which was so convenient. Really easy to put together on my own. Might be nice with a lighter coloured base but I still love it. I had bought a cheaper bed elsewhere and I regretted it as the product was bad quality and delivery a nightmare - this was a far better service and worth the money in my opinion.

5

Great Mattress

I brought this particular mattress because it had good reviews and was on offer at the time but after using this mattress it has been so worth it! It is so comfortable; for laying down to sleep or to just sit on and watch TV, it really is a pleasure to relax on. I suffer with disturbed sleeping patterns and my boyfriend suffers with a bad back through his job. We both have seen massive improvements with ourselves through the comfort and support of this mattress. I sleep a lot better and my boyfriend hasnt gotten a single bad back whilst sleeping on this mattress. Great Buy.. Would definitely recommend!!

5

undecided.

Had this mattress for 2 weeks now, still getting used to it. A little dissapointed after reading the rave reviews. Its a bit too firm for me to be honest, but ordered as our previous mattress had started collapsing. Would have preferred to have gone to a shop and tried it first as with our previous one, but obviously not able to due to Covid and shops being shut. The service from Dreams can't be faulted. Delivered promptly, courteous delivery, and good communication regarding delivery. I'm hoping as time goes on that I will get used to the mattress. Bit awkward to manoeuvre, a handle would be welcome.

5

Great value mattress!

We desperately needed a new mattress, as our old one was making our backs ache! We bought this mattress based on the positive reviews - which we were a little apprehensive about, as we had not been into a store to try the mattress out. It was a good call! The mattress is great - and really good value for money. We’ve noticed a huge difference. Admittedly, we also bought a nice new thick soft mattress topper, which adds to it, but the mattress itself is far more sturdy and comfortable. We just hope it stays that way and doesn’t have a short life span. We’re really happy and would highly recommend :)

5

Does wonders for your love life!!

We purchased this mattress in the sale from dreams. Waiting time was a bit longer than usual but with the current situation that’s half expected. Bottom line is it’s a brilliant mattress, fell straight to sleep the first night and it’s getting comfier as time goes on. I’ve also been suffering with a really bad back as of late as our old mattress was tired and the springs were becoming a chore and interrupting sleep hence why we bought a new one. Since the purchase our love life has also resumed normal duties and the missus is a lot happier! Lovely, comfortable product. Best nights sleep in a while!

4

Really neat and very comfy

Bought this a few weeks ago. It looks very neat and tidy and is super comfy. It was also great value for money. I have one two negatives. 1 there are staples at the bottom of the bed that are stood up, also when I opened the draw, my linen that I'd put in there got caught on an exposed staple. 2 not sure if the castors are removable but my husband was unable to and on our wooden floor the bed rolls if you just lean on it or try to get on, we've put a rug under it to stop it moving. Still loving my mattress, it's awesome. 5stars if the staples and castors can be dealt with .

5

Best mattress for older person

Bought this for my mother after she had replacement knee surgery. She had a memory foam one before, but found it gave her no support. I have had a micrcoile mattress in the past and cannot recommend them enough. The delivery was smooth and easy. The delivery drivers were so lovely and helpful. They made me feel at ease and offered to help me move and unpack everything. I would recommend the dreams shopping experience to anyone who is considering buying a new bed or mattress. The whole thing can be stressful, but dreams ensure a smooth transaction from start to finish.

4

Lovely comfy bed

Had this bed delivered a few weeks ago, such a relief to finally have a decent nights sleep. The mattress was a little firm to what we were used to but have both got used to it now! The space is also brilliant (don't think we will ever go back to anything less than a super king!) Only niggle was the attachement of the 2 bases, simply only had 2 clips to attach the 2 bases. Didn't feel very secure and when the wheels were attached it became even more of a pain! Overall the bed and matress have been a brilliant investment and would happily recommend!

4

Very Comfortable

We purchased this new mattress about 3 weeks ago. I suffer from arthritis and fibromyalgia and suffer badly with pain. I have found the combination of sprung interior and memory foam to suit my needs. However also my husband has found it very comfortable. It is a very high mattress (I would suggest deeper drop on your sheet size), which is ok if you have a seperate headboard and divan. However we have an antique oak bedstead, so it has made my headboard a good bit shorter. I would still purchase it again. Good quality for money.

4

Good Price!

Decided to purchase another Silent Night mattress as absolutely loved our old one as so comfortable. Was unable to test mattress as did not have in stock at our local store but decided to just order this one and see what it was like as it did have lots of positive reviews. First night sleep was shocking but that was only because I was so used to our old mattress however after that I've slept well, you certainly need to give your body time to adjust! Overall very pleased with this mattress and would definitely recommend.

4

Sleeping better

I have a long standing health condition which results in a lot of bed rest. My old mattress didnt give great support which only made my condition worse. Since purchasing this mattress my sleep patterns have shown signs of improvement and conditioning stabilising. I read a lot of reviews before purchasing and had some doubts due to the firmness others had reported, my own experience has been that the mattress gives good support but has comfort to. I have had no issues with it whatsoever and would recommend it highly

4

Great mattress replacement

I bought this about 2 weeks ago now. It seemed very firm when we first got it but i think that was more because our old mattress was so old (10 years). I get very bad back problems and have noticed that when i sleep on this mattress it definately helps my back problems out when asleep. Im sleeping much better than before too. All around great mattress. Delivery was quick and painless too. I live 6 flights up in flats with no lift and the delivery guys didnt complain and were very bright, cheery and helpful.

5

Best Sleep EVER!!

My Silentnight Westland Miracoil Mattress was delivered on 19th June. I bought it to replace a very old memory foam mattress that had no support and I woke up every day after a rubbish night with awful backache and pain. Since sleeping on my new mattress....no backache, no pain, no waking up in the night, I wake refreshed every day after the Best Sleep EVER!! I highly recommend this mattress if you are looking to change yours and want a really good night's sleep, all at a really good affordable price!

5

Luxurious

Had this bed for 2 weeks. I love it! Its firm and sturdy. Great height, big and spacious. I feel like I'm in a fancy hotel, so worth the money, wish I bought a new bed sooner. Price was great, done a lot of comparison on different sites. Sleeping all night which I never done before, best present to self in a long time :-) only reason went down 1 star for design was plastic clips to join the divan Base - only got 2, not been an issue but due to size of bed (super king) thinking should have been 4!

5

Really comfy

I've had my new mattress a few weeks now, I'm glad I didn't go with a firm but a medium firm as I find it a lot harder than my previous mattress which was really soft and completely unsupportive. I'd forgotten what a good nights sleep is like! I used to suffer with aches and pains in my upper and lower back when waking up but no longer suffer with this. The delivery guys were brilliant too, they were on time and really considerate when moving the mattress upstairs which was tricky in my tiny cottage.

5

Just the job!

The wife and I have had bad backs for some while. I rummaged for the receipt for our mattress and found we had bought it 15 odd years before! I read that this was slightly longer than recommended so I set about the net to find a replacement. I found the superking (cos I'm over 6 foot) firm mattress. The first night was a bit strange due to the difference! However, the memory foam topping soon endeared itself and a few weeks in our back problems have eased considerably. Well worth it.

5

Medium-Firm is an apt description

This is an excellent mattress, and certainly not on the firm side, in my opinion: the description of it as medium/firm is apt & we find it extremely comfortable yet supportive for those with, let's say, delicate backs. The miracoil spring system makes it almost (a bit) feel like a waterbed (remember those?), so you can bounce up & down a bit on it too & have fun & the memory foam is excellent. Very well made & finished & made in England too. Recommended.

5

Great firm mattress

Great mattress, we really like a good firm mattress and this was perfect for us, best nights sleep in a while and havent woke up with any aches or pains! Absolutely brilliant price and great communucations from dreams, had my delivery date well in advance, so was able to arrange to be home on the day and got a 2 hour time slot confirmed on the day too. Delivery guys were great and will carry the mattress to any room that suits. Great service.

5

Soooooo comfy

I bought this mattress over a month ago and I am so glad I did it is so comfy. Didn't realise how bad my old mattress had got till I got this one and laid on it for the first time, the support was brilliant. I am now getting a good nights sleep which is great. This mattress is so easy to turn because it is nice and light and because it's so light it is easier to change your sheets and get the corners tucked in. Would recommend.

5

Good nights sleep !!!! Yes yes hes

The mattress is wonderful..Wish I had purchased it much sooner..the matters is supportive and medium soft.,it doesn't say around bodies. Buy supports..on a personal note, the shoulder pain I had after sleeping on a soft saggy mattress has now gone....instead the mattress supports my body...and I get a good nights sleep.without waking in pain...cannot believe a change of mattress can have such a dramatic change of sleep habits

5

Brilliant

I bought this mattress a few weeks ago. Also arranged for old one to be taken away by Dreams. After ordering online a few days later a bag was delivered to enable us to put the old mattress in. The customer service from start to finish was brilliant. Cant fault this company one bit. The delivery drivers Jonny D and Ste W were really nice lads. We love our new mattress so just want to say a massive thank you to you all.

4

well made bed

From ordering to the delivery date, was a long wait. When the bed arrived the delivery guys were really nice. The bed for the first few nights was quite hard. It took awhile to get used to. The description of the bed was medium to firm. You really need to test the bed before buying. This is a problem when buying from the internet. It is really good quality and would recommend to other people. Good service and quality.

4

Very comfy

The mattress is very comfy and a great value for money. it was a bit hard to adjust in the beginning as after moving home we had to sleep on a low quality guest bed and we got used to that. even coming back to a good mattress required some time. but this one is all in all really great. the only problem is that the whole bed feels if one person moves on one side. Do note that this one is very thick and so very high.

5

Great price, great night's sleep!

Got this bed and mattress in the same for it to be further reduced after I purchased it. Dreams didn't hesitate in sorting it out for me. It was delivered nice and early on the day of delivery and it all went together really easily. Having had a very soft mattress prior to this I was worried it would be too firm, but it's nice and supportive! Love the height of the base, makes it nice and easy to roll out of bed.

5

Finally! An undisturbed nights sleep.

I've had this mattress a little over a month now. And what a difference it has made. I have finally found a reasonably priced mattress that offers the support that I need. Finally I have now been having full nights sleep, no more waking myself or my wife up through the night trying to get comfortable, I can just come to bed on a night, lay down and drift away easily, and not wake up until the next morning.

3

Still undecided

I have slept on this mattress for 3nights so far after getting a lot of lower back pain on my old mattress; however this mattress doesn't seem to have made a difference as of yet. Although the mattress is firm it is actually quite hard considering there's a memory foam layer which feels non existent. It's only been 3 nights so I'm hoping that it'll start to feel more comfortable for my back.

5

Much better night's sleep

I bought this a few weeks ago after looking around and reading reviews. I opted for this as 1 review stated great for arthritis and fibromyalgia and I have both. At first I have to say i thought I'd made a big mistake as it felt so hard however after a couple of weeks I am sleeping better and waking up with less aches and pains. The delivery guys were great, really helpful and friendly.

5

Good quality mattress

I have had the mattress 4 weeks now. It's not until you get a new mattress that you realise how bad your old one was. The westland mattress is a reasonably priced good quality mattress. The customer service from dreams was first class. I was kept well informed on the progress of the delivery. The delivery was made on the time and the delivery guys were friendly, polite and professional.

5

Sleeping on cloud 9

I bought this three weeks ago and I’ve had the best nights sleep ever! It’s like sleeping on a cloud! It’s not too hard and not too soft it’s just perfect. The memory foam completely tops it off! I wouldn’t recommend buying a mattress without memory foam and this one is great! Delivery was very smooth and came within the time slot I was told! Super satisfied with this purchase

5

Good service

After a lot of on-line research, I choose Dreams (after hearing about their Sale on the telly) and the Silentnight Westland. Dreams offered a really good price and their website was informative and easy to navigate. The mattress was delivered exactly on time and the two delivery men were friendly but professional. The mattress is lovely and comfy and I'm very happy, thank you Dreams!

5

Excellent product

I had been looking for a proper 'firm' mattress without success but knew I had found the right brand when I tried out 2 different Miracoil mattresses in a specialist store. I then ordered my Westland online and am very pleased with the product. It is firm and supportive across the whole area even up to the edges and supports my whole weight perfectly. Would definitely recommend.

5

So comfortable!

I bought this mattress for the bed of my adult daughter who lives at home. It was to replace a long outgrown foam mattress. The quality is excellent. It's so supportive and is finished really nicely. It is very heavy, so it was tricky to get into her small room, but it was worth the effort. Very pleased with the purchase, which should prove its value over a number of years.

5

Comfortable & Excellent Quality

Comfort has always been top priority especially after my neck & back injury, which we struggled to match or find the equivalent of what we had back in South Africa. But then, we searched Dreams and found the perfect match - it's so comfortable! The firmness is exactly what we were looking for. We would highly recommend this for anyone looking for good value for money!

4

Good quality

Bought this for my 14 year old daughter who's previous bed was 11 years old and had springs popping out!! Therefore this bed/mattress seemed like luxury to her! Tat being said, first couple of nights she said it was a bit firm but probably just getting used to it. Now she is settled there are no complaints, which is quite something given that she's a stroppy teenager!

5

Best nights sleep in 15 years

My first impressions were how well made this mattress was, tinged with concern that it might be too firm. But after two weeks use , I have found that its construction combination of springs and memory foam, provide a perfect balance of comfort and support, which has given me my best nights sleep in fifteen years. Delighted with this product and happy to recommend it.

5

Excellent Service

The purchase of the new bed from you has been very special as it was to provide a comfortable replacement for our daughter who has learning difficulties. From start to finish, the placing of the order, the price, the excellent help of the delivery team, and finally the quality of the product. Very well done to all involved. A really satisfied customer. ***** service.

5

Great Mattress, service and price.

I bought this last month, was able to schedule delivery for a day and time that suited, I was able to recycle my old mattress and it all worked very well on delivery day. The delivery was sooner than expected and the quality of the mattress is superb and for that price it was a brilliant purchase. Thank you. I would not hesitate to recommend Dreams or this mattress.

5

Such a good night's sleep

After moving house, it was obvious my old bed had seen better days.... I did not realise how much I had been missing out on a good night's sleep! Firm yet comfortable, I slept through the night, something I can't remember doing for a long time. I've also noticed the different the mattress is making to my back, no more waking up with back pain! So happy I purchased!

4

Money well spent

We bought this 4 weeks ago and it was initially a bit too firm for us and it wasn’t too comfy (we’d changed from a foam mattress to this one). After 4 weeks it is starting to give a little bit and is now very, very comfortable and supportive. I was unsure we’d made the right choice during the first couple of weeks but I’m now glad we chose this mattress.

3

No problems

We bought the mattress online as it was much cheaper than the ones in store but did visit a store to try and test out some medium firm Silentnight mattresses. The in store mattress felt ok but this mattress was much firmer and as a result it is too firm for our liking. Our fault! However, please note - it is more on the firm side than medium!

5

Much awaited new bed

The bed was delivered about a month ago and so far so good. My back and shoulders feel a lot better for it. (Had had my last bed for a number of years and badly needed an update). The only down side was that that the mattress took a whole 3 days to loose the smell after unwrapping and leaving it in a well ventilated room. Apart from that, great.

5

So comfortable, a great nights sleep - finally!!

My mum absolutley loves this mattress, she’s been suffering from a bad back for the first time in her life and for the past 2 weeks since this mattress has been delivered she has slept so much better with the back pain decreasing! Great balue, lovely deep mattress and very polite delivery drivers to boot! Thanks so much for making my mum happy!

5

Firm but fair!

A well priced matteress that gives a nice firm support but with comfort thanks to the memory foam layer. As other reviewers have said, you realise how bad your old matteress is when you lay on this one. Really is the best nights sleep I have ever had and the wife agrees too which is the most important thing! ;). No hassles with delivery either.

5

Better nights sleep

Bought this for my daughter as her previous mattress was denying her a decent night sleep whenever she returned from Uni - after a bit of settling in as it is so much firmer than her previous one I have one very happy daughter as she get a great nights sleep and a very happy mum & dad as we don't have to listen to the moans about her bed!

5

Great bed and brilliant service

I bought this bed for our daughter to replace her children's bed. She loves it. It is comfortable and she has been sleeping much better. I had originally ordered the larger size, but when i measured the space and realised that it wouldn't fit, it was a breeze changing the order to a single size. Dreams were great. Delivery was also good.

4

Good valve

I bought the bed base and mattress in October few issues with deliver but got sorted and the gesture of a gift Vochure was a nice token for the inconvience caused. Can't fault the bed frame nice colour and just perfect for my needs, but I found the mattress very hard and did the exchange for a softer mattress and now I sleep perfect.

4

Lovely nights sleep

It isn't "perfect" but it is at the lower end of most of the price points. We are really happy with it, our old mattress had been painfully uncomfortable and this one ticks the boxes! It's affordable comfort! A little bit creaky but not overly is probably the only down point that comes to mind but I'm very glad we made this purchase!

5

Value for Money Comfort

We've slept on our matress for several weeks now and have found every night to be comfortable. It has kept it's shape and is easy to rotate as per the instructions. We looked at lots of matresses of this kind but found this to one to be the best value for our money and we would happily recomend it to our friends and family.

5

A great bed and great delivery!

We got this bed for our new flat, and I was hesitant about it being a little too firm at first, but after it settled, we love it! Haven't had such a good night sleep in a long time! The delivery was first class - the 2 delivery guys took it straight up into the bedroom of our 3rd floor flat and were so polite and helpful! :)

5

Great Mattress

Purchased this as familiar with Silentnight but importantly went on reviews. The mattress is superb - even better than expected. Extremely comfortable and would recommend. The two young men who delivered could not have been more helpful and took care of packing up the old mattress for me. Am very happy with the price too.

5

Finally can get a good night's sleep!

We decided to buy a joint Christmas present for each other and get a new mattress. I'm so happy we made this decision, we have both been sleeping so much better now. I wake up feeling like I've actually had a good rest and don't dread work every morning! Honestly, this mattress has been amazing and we are both very happy

5

Lie-ins are back! (... and front, or side)

Excellent mattress. Nice and firm, so supportive and comfortable for your back but the top layer of memory foam means it has a bit of 'give' on the surface and doesn't cause pain on pressure points or joints, no matter what position you prefer to sleep in. Nice and cool too. Having a lie-in has become a pleasure again!

5

Lovely bed

Super comfortable has done my bad back, and hip the world of good and I’m finally getting a decent night sleep for the first time in months! Only downfall was the base and wasn’t in how you would expect a new bed, staples hanging out, draws not flush on one side(very noticeable), but we have a new one coming shortly

5

Superb mattress

When we bought the superking bed, this was the cheapest mattress. Turns out to the perfect for us. Not to hard, not too soft and not made out of blubber (memory foam). Considering we can purcahse this matress 3 times over and still not cost as much as any other available mattress was outstanding. Very pleased with it.

4

Really comfy bed, exactly what my back needed

I bought this mattress a month ago and when I first lay on it I thought, oh, this might be a bit too firm. However, been been suffering with mild discomfort in my back for a while, due to old worn out mattress. Now, my back feels back to normal and it is wonderfully comfortable. A better nights sleep and a happier me.

3

Westland Miracoil bed

I have not had it very long but I am happy with the bed, although we had to fix one of the draws. Another snag was a instruction sheet was not enclosed so took me a while to attach the 2 bases together other than that the bed and mattress are quite comfortable. What I really hate is the stupid section marked nickname!

5

Fantastic Mattress!

I've been sleeping on a single bed for most of my life, so going from a single to a double bed is really life-changing! Plenty of space to move around and the mattress is the perfect firmness for sleeping comfortably through the whole night without having to wake up to aches and pains. Would definitely recommend!

4

Nice comfy firm mattress

I received this mattress - eventually - and had a good nights sleep. Comfortable product and great for the price of £199.00. Would recommend the product but maybe not the delivery. Disappointed that it took an extra 2 hours outside of 2 hour slot (4 in total) and no call back from store although promised!!

5

Westland Miracoil

Topped sprung mattress. I upgraded from a pure foam mattress because that was becoming too firm and compact. This has been very comforting and I would say this is perfectly in between the firm and soft. I feel well supported but there is also just enough give. I’ve had this for over 2 weeks and love it.

5

Soo comfortable not to soft or to firm!

I bought this for a gift for my mum, it is medium firm so it wasn't too soft or to firm, my mom loves it saying it is just so comfortable and she's had the best sleep in years. I purchased this particular mattress after reading so much positive reviews so glad I did made the right choice. Highly recommended!

5

Massive firm bed. Brilliant.

This bed is advertised as medium-firm....no, defiantly a firm mattress. But, it is so comfy and so supportive. Also buying the superking size is possibly the greatest thing I've ever done. You can go the whole night without even touching your bed companion. Glorious. If only they did a soundproof divider.

5

A great nights sleep

Similar to everyone else’s views, the mattress is firm however over the past few weeks it has softened. It’s very comfortable and I have been sleeping so much better. It’s slightly smaller than my double bed frame so there’s a small gap but it doesn’t move around so no problem. Great value for money.

5

Back ache relief!!!!

I bought a miracoil mattress a month ago...been living with crippling lower back ache for so long now, got this mattress after studying reviews - its beautiful, medium support with a layer of softness - I didn't need a proper firm mattress as that would make my back ache more - this one was perfect!!!!

5

Great nights sleep

I bought this a fortnight ago. I was having a lot of back pain and my old mattress had no support. The first big hog sleeping on this bed was the first full nights sleep I had in ages. Great mattress and great bed base. Although I did think j might get a nose bleed as it is quite high off the floor lol

5

Excellent

Went with the medium firm mattress which is just right, not too firm and not too soft. Best nights sleep in ages. No roll together even though its not pocket sprung which was a pleasant surprise. The extra memory foam layer is a nice touch. Would definitely recommend this bed especially for the price.

5

SUPERB SERVICE

We expected our delivery to be postponed due to the heavy snow all weekend, but no the delivery guys arrived on time, lugged the new mattress around is if it was merely a pillow, took the old one away all in less than 10 minutes. With a smile on their faces throughout, excellent, so is the mattress.

5

Satisfied customer.

I bought 2 mattresses on line. The service was really good. They arrived when you said they would and we’re delivered by 2 very nice, helpful delivery men who unpacked them and put them where I needed them. And the mattresses are very comfortable which is the main thing. Top notch customer service.

5

So comfy

We purchased this mattress without even trying it. Its perfect. So comfortable. Its the first time in many months that I have woken up pain free. Brilliant delivery and collection of old brd and base. Arrived when arranged. Friendly and helpful staff and drivers. Will definately use “Dreams” again.

4

Amazingly comfortable

Bought this new bed and mattress for my son and can’t get him out of it!!! Only slight annoyance during whole process was despite saying so In the email no call received informing us of delivery time slot 24 hrs in advance. Only got call on the day from guy in the lorry so couldn’t make any plans.

5

Great Mattress

I bought this a few weeks ago as I have back problems and wanted to update my mattress to a new medium firm one and this one had good reviews and was a great price. It was firmer than I expected when initially lying on it, but is really comfortable. I’m pleased with my choice and would recommend.

5

Great night sleep

I ordered this just before new year as both myself and my husband were struggling to sleep with our current mattress. From the first night after delivery (mid January ) I have slept so much better and so has my husband although it has taken him a little longer to get used to the firmness.

5

Great night sleep

Bought this mattress in May arrived exactly on the day requested was taken up stairs by the delivery man and they removed all the packaging which is just what I paid for excellent service and the mattress has been worth every penny spent great night's sleep from the first day well done Dreams

5

Great Nights Sleep ......

I have now had my new Silentnight Westland Miracoil Mattress for a month now and have slept the best nights sleep ever. I have had two operations on my spine and have to be very careful with what mattress I choose .... this one is perfect should you have any back issues. Highly recommended.

4

A bit hard

This is a good mattress but it is very hard so don't been fooled by the title medium firm, there's nothing medium about it. But if your like a firm mattress this one is very good. The memory foam topper takes some getting used to if its6ypur first one but once your used to that all's great.

5

Sleeping like a baby

Love this mattress, it is firm and very comfortable. Very good price and delivery was prompt. The mattress arrived with a brown mark on it, I contact dreams and the mattress was replaced with no bother. Very happy with my purchase and have slept like a baby since having my new mattress.

5

best mattress ever

I bought this mattress a few weeks ago and I'm thrilled with it, Its so comfortable I look forward to going to bed. I suffer with painful hip joints, but since sleeping on my new mattress I don't keep waking up in pain, so better sleep sweeter temper in the morning, couldn't ask for more.

5

Best bed ever

I bought this mattress 2 months ago and have since had the best nights sleep in the last 3 years on it .. it orividedexavtky what it described and I am so happy. In our family we now fight over who will have my bed as it's such a sleep inducing comfortable bed !! Well done silent night..

5

Really Comfy Mattress

Bought this at the beginning of December. Delivery was as stated and on time, and the delivery men were very helpful indeed. The mattress is has described, medium firm, which is just what my husband and I were after. It is very comfy and we would both thoroughly recommend this product.

5

Very comfortable mattress

We were a little worried as it was the first mattress we have bought online. It didn't disappoint, we have been sleeping so much better and my husband the best nights sleep in 2 years. Very competitive price also. Would definitely recommend this matteress, the top layer is so soft!

4

Nice

I bought the mattress a month ago nd it I definitely firm not medium firm! It took a few sleeps to get use to it but I like firm and worried it may have been too firm. Now I love it. It’s nice and high, firm enough without being too firm and I sleep so well. Now to upgrade my pillows!

5

best nights sleep

i bought my mattress online as i couldnt get to the shop ...took a chance really as i hadnt tried it and thought i might not like it ....but truly have to say it is fabulous so comfortable and cosy best nights sleep i have had ...glad i took the chance and also a very good price ...

5

mattress

I bought this mattress as a replacement for a memory foam one and at first I though that I had made a mistake,but after using it for a week or so it is fine,It was delivered by two pleasant t and helpful men they kindly took it upstairs for me. I am now having a good nights sleep.

5

Lovely

I'd had my old mattress for 10 years and only realised how saggy it had become after staying at a new hotel with a lovely new firm mattress. This mattress is firm without being hard and is perfect for me. Great price and ordering process, and delivery guys were great too. Very happy.

5

Worth every penny

We needed a mattress that provided good support and was firm, but at the same time was soft and comfy. This mattress delivers on all aspects and we're both getting better sleep for it! King size makes a nice change from double too, never thought the difference would be so noticable

3

To firm for me!

Received this matress a week ago.Arrived earlier than two hour slot.Delivery drivers professional and polite.It is well made but much firmer than advertised.My partner loves it so have to keep it! I've now bought a mattress topper today so hopefully il get a better nights sleep to!

3

Thoracic pain

I bought this mattress approx 4 weeks ago and every morning I awaken I have pain round my thoracic region . As the day goes on the pain goes . I was away for a few days to a travel lodge last week ,I had no pain when I woke !! So obviously this mattress I bought does not suit me !!

5

Immediate comfort

Having bought other mattresses over the years and finding that it takes a few nights to get used to them we found this mattress to be comfortable and a good night's was had from night one, I would certainly recommend this product to anyone who is looking for a good night's sleep.

5

Comfy

A lovely comfy mattress. The communication between dreams and myself was very good. They sent two text messages with details and called on the day to give me a 2 hour time slot, even though I only selected free basic delivery. The delivery guys were very polite and friendly too.

5

Comfortable + Excellent Delivery Service

I was extremely impressed by the delivery men, as they unwrapped it and swapped my old mattress out for me. As an oap who wasn't particularly well at the time, this extra service was very much appreciated. The mattress itself is very comfortable and excellent value for money.

5

good mattress

My son had been getting backache which I put down to his mattress being a child's one and him being now the weight of an adult. After his first night on his new mattress he said he had had the best night sleep ever. He no longer gets back ache. He's very happy and so I am too.

4

Firm quality

I bought this mattress for my 12 year old daughter and she absolutely loves it. The mattress is high (thick) and very comfortable, and should last for many years. A really good quality product. Delivery men were friendly and helpful. Would definitely recommend this mattress

3

Silentnight Westland Miracoil Spring Mattress.

Purchased this 4ft 6" Mattress 3 weeks ago, but there seems to be a fault on one side about 1ft long on edge which creaks when sat on or pressed down. I would like a representative from dreams to view before it gets any worse. Apart from this it is a good product. Thank you

5

Nice firm comfy bed

A nice firm bed was worried as people said it was too hard but it's perfect. If you're used to sleeping on very very soft mattresses then it's not for you. Very comfortable bed, great for posture, if you suffer back pains or weight train a lot provides structure and comfort.

3

Silentnight Westland Miracoil Spring Devan Medium

Picked Medium Firm but the mattress is more like Extreme Solid or Concrete. The bed itself is excellent value but should have gone to shop to try one before buying and bought Super Soft which probably would have been about right. Living and learning still at 53 years old !

5

Perfect body balance

I bought this about a month ago, just the best thing I have done in along time. The mattress holds your body in perfect balance and amazingly comfortable. There has been no need for "breaking it in", I have had the perfect night's sleep sine day one. Brilliant value also.

Questions and Answers About Silentnight Westland Miracoil Memory Mattress

Do you have a returns policy?

Answer: Good Evening, We offer a 40 Night Comfort Guarantee, so if you find your mattress isn’t the right comfort level for you, we’ll replace your mattress with one that suits your needs better. If the new mattress you’ve chosen is more expensive, then the difference in price will need to be paid. We are unable to refund any difference in price if a lower priced mattress is selected. The Comfort Guarantee can only be used after 30 nights have elapsed from the delivery of the original product. We insist on 30 nights, as it can take this long for your body to adjust to your new mattress and for the fillings to settle. We recommend reading the more detailed information on our returns policy that can be found here: https://www.dreams.co.uk/returns-and-refunds Kind Regards, Dreams

Can this Mattress be bent, I have a tight winding stairway that is impossible to get a SuperKing up unless it is bent in the middle by about 20 degrees, The last Mattress that we ordered had to be sent back as to bend it you had to bend and the spine

Answer: Hi , No, this mattress cannot be bent. However, we do have a range of rolled mattresses that arrive in a vacuum format meaning they can fit up narrow staircases with ease.You can have a look at our range here: https://www.dreams.co.uk/mattresses/rolled-mattresses We also have a range of both Sleepeezee and Flaxby mattresses that come in a zipped option for the Super King size, meaning they come in two parts for ease of transport. Thank you.

will the mattress end up with a lump in the middle.is it guaranteed against this and if so for how long?

Answer: Hello , As long as the mattress is looked after in line with the care instructions it should not dip. It comes with a one year guarantee against manufacturing defects as a standard. However, for a small extra cost you can take out Bedcover which covers you against manufacturing defects for up to 8 years after delivery and accidental damages for up to 5 years after delivery. I hope this helps and thank you for your question.

Please could you tell me whether the colour of this base is a light or dark grey? I also noticed that another customer asked about the use of this bed for a child and the response mentioned overheating, the description states otherwise. Can you clarify?

Answer: Hello , The base colour is charcoal so it is more of a dark grey. The Memory Foam we use in this model is a comfort layer and is not over thick and therefore generally would not cause over heating. However, some people find that Memory Foam does keep them warmer than other comfort layers, we therefore do have models without Memory Foam, they are the Lyndhurst and the Radley. Many thanks.

Is the miracoil spring system classed as open coil or pocket sprung? or neither?

Answer: Hi , Miracoil is an open spring but a unique system to Silentnight, and they also do mirapocket which is the mira pocket but housed inside a cloth, a miracoil spring is an upgrade to a traditional open bonell spring as its unique design is supportive and helps weight distribution without affecting anyone else who may be sharing the sleeping area. Thank you.

Why does the mattress need rotating? 

Answer: Hello , Thank you for submitting your question. Rotation is required to prolong mattress life as if a mattress wears unevenly, it must be replaced more quickly.The coils will wear out and won’t give you the support you need. You’ll have to purchase a new mattress earlier than you would if you rotated and flipped the one you have. Kind Regards, Giedre

Hi I am interested in buying one of your mattresses but would like my old one got rid of do you do this ? 

Answer: Hi , Yes we do offer a recycling services but charges apply dependent on the size of the mattress you will be disposing off. Single - £18 Double - £28 King/Super King - £38 If you are planning on disposing an additional item it will be £18 regardless of size per each individual item. Many thanks for the question. Shannel

Do take back old mattress

Answer: Hi , We offer both Old Bed Frame and Mattress removal at an additional charge. Prices are subject to size. If ordering online, this service can be added to your order upon checkout. For more information visit our ‘Recycling Services Page’ here http://www.dreams.co.uk/recycling-services. Thank you for your question.

Would this bed (in a single) be ideal for a young child? What with the layer of memory foam? 

Answer: Hello , There is no specific age guidelines for this bed, however Memory Foam does hold a lot of heat. If you would like a divan without Memory Foam but with a medium mattress, why not have a look at our Dalton Divan Set http://www.dreams.co.uk/dalton-divan-set Many thanks for your question and I hope this helps.

Is there not small double in this mattress?

Answer: Hello , Unfortunately we do not sell the Westland mattress in a small double, however if you're looking for an open spring mattress with a layer of memory foam and a soft knitted cover the Franklin is also another good option; http://www.dreams.co.uk/franklin-mattress I hope this helps and thank you for your question.

What is the headboard featured in the photo that goes with this? 

Answer: Hello, Unfortunately we do not sell this headboard pictured any longer, however we have a choice of Newark headboards in complementary colours that are the closest in design to the one pictured. http://www.dreams.co.uk/catalogsearch/result?q=newark I hope this helps and thank you for your question.

Hi do you get this headboard with the base and mattress as another person asked and answer not clear? Does the price include headboard or do u get another choice

Answer: Hello , This divan set includes divan base + mattress in the price seen above. The headboard is not included however you can choose any headboard from our wide range to suit your bedroom décor: http://www.dreams.co.uk/headboards I hope this helps and thank you for your question.

What headboard goes with this no point showing it if you don't sell it!

Answer: Hello, This headboard is currently unavailable however we have other grey alternatives that compliment this divan set very well. Please use the link below to help find this. http://www.dreams.co.uk/headboards/upholstered-headboards?limit=all Many thanks for the question.

would using this mattress on the floor instead of a bed frame cause any problems long term?

Answer: Hi , This would be fine, however if your flooring is laminate you will need to make sure the mattress is aired as moisture can build up against a laminate flooring. Carpet will still need to be aired but not as highly as laminate. Thank you for your question.

Do you remove and dipose of mattresses as part of the delivery process and what is the cost please

Answer: Hello , This isn't included as part of our standard delivery. You can choose old mattress recycling during the checkout process and we will recycle your old mattress. For this service there is a charge of £39. Thank you for your question and I hope this helps.

Are two Silentnight Westland available for collection from the store on or about 16th November please ? My order will also include two headboards. These will be delivered to me in Spain by a private company

Answer: Hello , We do not hold these items in store for collection unfortunately. However, we can deliver to any British address; where the private couriers could pick your beds up from. I hope this helps and thank you for your question.

is the old mattress taken away, free of charge?

Answer: Hi , No, this is a service that comes at an extra cost upon purchasing a product. You can add this option to your order within checkout or ask in store. Prices will vary on mattress size. Thank you for your question.

my brother needs a new mattress but he weighs 28 stone is Silentnight Westland Traditional Spring Mattress - Medium Firm going to any good for him?

Answer: Hello , He will really needs something with pocket springs and if he is a large gentleman avoid the layer of memory foam, something like the orchard mattress would be more suitable. Many thanks for the question.

Can you buy this base with a different mattress?

Answer: Hello , It is possible to mix and match bases to your liking with certain base options. Click here to view what bases this can be applied to...http://www.dreams.co.uk/beds/divan-bases Many thanks for your question.

Is it hypo-allergenic? Thanks

Answer: Hello , Unfortunately this mattress is not hypo- allergenic, as it is made using EcoComfort Fibre technology to regulate heat, which is not hypo-allergenic. Sorry about this and thank you for your question.

would this mattress suit a overweight person with back and neck problems

Answer: Hi , We would advise perhaps going to a store to test one out. We do not have weight limits on our products, however you may want to test for whether it's the right comfort grade for you. Thank you.

Does the memory foam make the bed very warm to sleep in?

Answer: Hi , That depends if memory foam affects you in that way, some people are perfectly fine on it some people find it a little too warm. It is not a guaranteed thing. Thank you.

Is the Westland suitable for every night use, as we popped in the store to look at one and the sales assistant told us it is only suitable for a guest bed. 

Answer: Hello, The mattress provides a great miracoil spring system with a layer of memory foam for great comfort. This will be suitable for everyday use. Many thanks for the question.

Does this Silentnight Miracoil mattress have handles on the sides for easier turning

Answer: , Unfortunately this mattress does not have handles on.However many of our other Silentnight mattresses do, such as the Melrose and Cromwell. Kind Regards, Dreams

How much is the headboard included with the bed

Answer: Hello, Headboard's are sold separately to divan sets. To view our range please visit the headboard section of the site to match the set together. Many thanks for the question.

When I order a matress, how long will I wait for delivery

Answer: Hello , Deliveries can vary by postcode, with this in mind you can check this through checkout before payment to get an accurate date. Many thanks for the question.

Hi       just wanted to ask whether this mattress would be suitable for the bottom of Hutchins bunk bed due to its depth.

Answer: Hi , This would work but it is quite deep, compared to something like the silentnight sprung bunk mattress which we would recommend instead. We hope this helps you.

Hi, do you have a service where you take away the old mattress when you deliver the new one?

Answer: Hi , Yes we do supply a disposal service, for more information on the service, please visit: http://www.dreams.co.uk/recycling-services Thank you for your question.

if I buy one from you will you take away my old one???

Answer: Hello , We provide an old bed disposal service for £39.99. This can be added to your order at the checkout stage. I hope this helps and thank you for your question.

Will this mattress be ok for a metal spring base?

Answer: , Yes, this mattress is suitable for a Metal Spring Base however the mattress will feel different compared to a solid slat base. Kind Regards, Dreams

Do you recycle the old mattresses ???????

Answer: Hi , Yes we offer a recycling service on all mattresses. If ordering online, you can add this service to your order in checkout. Thank you for your question.

Can you take away old mattresses

Answer: , We do offer a recycling service, you can find more information on this here: https://www.dreams.co.uk/recycling-services Many thanks Dreams

Do the divan bases come in 1 piece or 2?

Answer: Hello , A single size divan base comes as 1 piece, however any size large than that comes as 2 pieces. I hope this helps and thank you for your question.

Does this product contain any latex? Question is due to latex allergy.

Answer: , No, this product does not contain latex but is manufactured in an environment where latex is used in other products. Kind Regards, Dreams

Hi, Is it necessary to turn the mattress as the specs say you do not but staff at dreams have said you do need to turn it? In addition, what is the returns policy?

Answer: Hi , It is a non turn mattress, the mattress cannot be flipped over however the mattress MUST be rotated clock or anti clockwise regularly. Thank you.

Is this mattress suitable for a otterman bed?

Answer: Hello , Yes, this mattress is suitable for all bed bases that Dreams sell, including Ottoman beds. I hope this helps and thank you for your question.

Can I use this mattress on a profiling bed?

Answer: Hi , Unfortunately this is 3" too short to be used on a profiling bed. Apologies for any inconveniences this may cause. Thank you for your question.

How often do you need to rotate this mattress? 

Answer: Hi , We advise a minimum of once a month, but if preferred you could rotate it weekly when you change the bedding. Thank you for your question.

Is this pocket sprung if so how many pockets,?.Also is it firm at edges(doesnt callopse when sat on edge

Answer: , This is a sprung mattress, the amount of springs will differ depending on what size. A King size has 780. Kind regards, Dreams

Will the headboard shown be coming back into stock?

Answer: Hello, This headboard will not be back in stock in the near future however we have great complimentary alternatives. Many thanks for the question.

How does the two bases join together?  Thanks 

Answer: Hi These bases are joined via clips underneath. There are two recesses for them. Thank you for your question. Kind Regards, Robin

could you deliver 28th december .

Answer: Hello , Please call our telesales team on 0800 652 5090, and they will be able to advise on delivery dates. Thank you for your question.

Is the topper removable?

Answer: Hello The memory foam topper is integrated into the mattress and is therefore irremovable. I hope this helps and thank you for your question.

Hi, ordered the Westland super King, quite crafty showing pics with headboard,I wondered why it had been delivered only to find out it wasn't included. I can not find anywhere in your website the Westland headboard - please advice thank you Lorna Waters 

Answer: Hello alters, Please call our telesales line on 0800 692 5090. Someone will help you with this query. Many thanks for your question.

The Silentnight Westland Miracoil Spring Divan Bed - Medium firm. Priced at £319.00 with 20% discount. Does that include the divan base with Mattress ?

Answer: Hello, This will be the price for the mattress and divan base together. Headboard's are sold seperately. Many thanks for the question.

what is the firmness rating please ie 1 - 5 thanks

Answer: Hello, Westland is a medium firm comfort grade, which would equate to a 3 on our scale. Thank you for your question and I hope this helps.

How heavy is this mattress? I wish to know if I can move it around it on my own.

Answer: Hi , Please refer to the weights below: Single: 16kg Double: 24kg King: 28kg Super King: 33.5kg Thank you for your question.

what is the total cost of delivery and removal of old mattress

Answer: Hello , Our old bed or mattress recycling service is available at a cost of £39. Thank you for your question and I hope this helps.

Would this mattress fit the sprung slatted Pippa range bed?

Answer: Hello , Yes, all of our bedframes can be coupled with any one of our mattresses. I hope this helps and thank you for your question.

HI CAN YOU TELL ME THE DEPTH OF THE MATTERESS. THANK YOU

Answer: Hello , Th depth of the Silentnight Westland Open spring mattress is 25cm. I hope this helps and thank you for your question.

Is this mattress suitable for a slatted based bed?

Answer: Hello , Yes, all of our mattresses are suitable for use on slatted bases. I hope this helps and thank you for your question.

Hello Is the base of the bed itself sprung based or hard board/wood? Many thanks

Answer: Hello , This is not sprung edge this is platform top (a firm hard top). Thank you for your question and I hope this helps.

Will you remove old mattresses when delivering new ones?

Answer: Hello Catherine Connel, Yes, the recycling service is £39. This is available through checkout. Many thanks for the question.

Can this mattres be viewed at yyour stores in either southampton or Bournemouth please. MANY THANKS Sandra.

Answer: Hello, This is an online exclusive mattress. It will not be available to view in a store. Many thanks for the question.

Hello there. Please will you confirm whether 2'6" and 3'0" divan beds/sets come in one or two halves, or does it depend on manufacturer. Thanks.

Answer: Hi , All of our single divan bases come in one piece only. Doubles will come in two. Thank you for your question.

What is the depth of the memory foam layer?

Answer: Hello , The depth of the memory foam layer measures at 3cm. I hope this helps and thank you for your question.

how thick is the layer of memory foam?

Answer: Hello, The depth of the memory foam layer measures at 3cm. I hope this helps and thank you for your question.

on the single do the draws both come on the same side

Answer: Hi , Yes this is correct, the drawers come out of one side only. Thank you for your question.

Can this Divan be bought without the mattress? If so how much for?

Answer: Hello, Yes, this can be done via telesales on 08006525090 or within store. Many thanks for the question.

Is this a grade 3 mattress?

Answer: Hello , Yes this is a Medium Firm mattress. I hope this helps and thank you for your question.

How deep is the mattress in cm's please??

Answer: Hello, This mattress is 25 cm deep in all sizes. Many thanks for your question and I hope this helps.

Can I pick one up in store or do you have to have it delivered

Answer: Hello, Store's are only showrooms. This will need to be delivered. Many thanks for the question.

Hi, is it possible to select a different base colour? 

Answer: Hi , There are no other available colours in this range. Thank you for your question.

What is the user weight for this base?

Answer: Hi , We do not have set weight limits for our products. Thank you for your question.

what is the depth of the mattress and will it fit a sleigh bed

Answer: Hi Caro TI, The depth is 25cm, and this mattress will fit any UK standard size bed. Thank you.

Is there a warranty on the mattress? 

Answer: Hello , It comes with a one year warranty as standard. Many thanks for the question.

can I choose my own delivery date?

Answer: Hello, This can be chosen before payment through checkout. Many thanks for the question.

Does this mattress have a weight limit?

Answer: Hi, this mattress will have been tested to take a combined weight of 32 stone. Many thanks.

Do you do the westland mattres only in a fourfoot

Answer: Hello , No we do not have the Westland in a small double. Thank you for your question.

how much does this mattress weigh?

Answer: Hello , This mattress weighs 24kg. I hope this helps and thank you for your question.

Can I turn mattress

Answer: Thank you for your query. This is a non turn mattress so you will not have to turn it.

What is the colour of this please. What headboard do you suggest to match

Answer: Hi , This is grey. Please have a look at our headboard range. Thank you.

What is the weight of a 3' single please?

Answer: Hello, the Silentnight Westland mattress weight for a single is 16kg. Many thanks.

Does this mattress need turning and rotating?

Answer: Hi , This is a rotate only mattress. Thank you for your question.

your phone number please

Answer: Hello, We can be contacted on 0800 652 5090. Many thanks for the question.

Does the Westland divan have castors?

Answer: Thank you for your query. The divan base comes with castors. I hope this helps.

Hello could you tell me if the mattress isn anti allergy? Many thank s

Answer: Hello, This specific mattress will not be. Many thanks for the question.

Does the single divan arrive in two parts? We will struggle to get a full divan base (even a single due to the length) up our stairs. Thanks 

Answer: Hello, the single base comes in one piece. It is 90cm x 190cm. Many thanks.

Is this delivered rolled? What are the delivery box dimensions? I need to drive it from my house to the new house, so can't do an unrolled mattress.

Answer: Hi, this is not a rolled mattress so it would be delivered flat. Many thanks

Does this bed come with draws?

Answer: Hi , Yes this bed comes with draws. Many thanks for the question.

My stairs are very narrow and I won't a super king size bed do you do the two single mattresses that zips together 

Answer: Hi David, we do not do a zip and link option on this product. Many thanks.

I wish to know what the top surface  is made of 

Answer: Hi , This is memory foam. Thank you for your question.

What is the depth of this mattress

Answer: Hello, This will be 25cm. Many thanks for the question.

Does this mattress contain any latex components please?

Answer: Hi, this mattress does not contain any latex. Many thanks.

Can you tell me the colour of his base please

Answer: Hi The base comes in a mink or charcoal colour.

What colour is the base of this divan

Answer: Hello, the base colour is charcoal. Many thanks.

Hi how deep is this mattress please ?

Answer: Hello, the mattress depth is 25cm. Many thanks.

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