Therapur vs Sleepsoul Mattresses

I would not give this mattress any stars but the option is not given, we selected this mattress after using the sleep match machine which in Dreams own words (It's a super smart bit of wizardry that chooses the right mattress just for you and the way you sleep. ) this is the most uncomfortable hardest mattress I have ever had I explained to the sales advisor that I suffer with neck and spine problems and could not sleep on a hard mattress she said that the machine recommended a medium mattress we stupidly put our trust in this marvellous machines hands the sales advisor showed us various mattresses from the list that the machine had recommended we chose this mattress and was assured not to worry as we had the 40 days returns policy at no point was it explained that we would have to sleep on the mattress for 30 nights before it could be returned and loose the difference in money if you chose a cheaper mattress. Two days after receiving the new mattress we returned to the store saying I cannot sleep as the mattress is so hard my pressure points are numb and I have pins and needles we were told that the problem is out of there hands and I would need to contact customer services after finally getting through to customer services I was told that they would prefer us to sleep on the mattress for 30 nights to enable the springs to settle down I said when I tried the mattress in the store nobody told us to expect such a difference between the stores mattress and the one we would receive also on our second visit to the store my husband noticed that we had in fact been sold a firm mattress as I am so upset with the service we have received I asked for my money to be refunded I was told this would not happen I would need to choose another mattress and either pay the difference if it was more expensive or loose the money if it was cheaper and also pay for the delivery Please ensure when buying a mattress from Dreams you read all of the small print that you are given once you have made your purchase and also read the reviews on the website as you will see other people have had the same experience as myself, do use the Sleep Match machine as another sales advisor on our second visit to the store said how can a machine tell you what mattress you need I have been selling mattresses for years and do not go by what the machine says.

Amazing mattress that i didn't realise how much i needed! I had been having a bad back with our old mattress for several months but as it was only 4 years old i put off getting a new one. The back pain got to much so i figured that not only did i have to bite the bullet but i also needed to get it right this time, hence going to Dreams. We were helped by a very professional and friendly gentleman who showed us the Dreams mattress technology which helped us pick a mattress that i would have never though of myself, as I've always chosen a hard mattress. The gentleman explained how the mattress should be supporting my back and gave us plenty of possible mattresses to try out. Not only did we pick a mattress but we also picked pillows which to my surprise has been the best pillow i have ever had, I'm very fussy when it comes to pillows and in the past i have found that not only does it take me weeks to adapt to a new one but it also will only last me a few months as they don't support my neck properly or become lumpy and my poor husband ends up inheriting it! Since receiving my wonderful Dreams mattress and pillow i have slept better than a baby, i cant wait to go to bed and hate having to get up! Also im happy to report no more bad back!!

An absolute game changer!!! So glad I invested in this mattress topper. I didn't want it for its cooling effect. I wanted to improve my sleeping comfort and be sure I was supporting all the main pressure points when I sleep.. iv been having problems with nerve pain down my left leg and I'm a back sleeper so found in a morning before I got my topper my back was particularly bad when I first got up..In less than a week of having this topper on my mattress I am "Pain free!!" Its like a miracle...its because it's totally contouring my lower back and supporting it...I would 100% recommend this Topper. Plus The salesman at the Chesterfield branch was AMAZING...So helpful I tried before I bought I had all the different options of toppers explained to me and so realised this was absolute the one for me. No pressure sales I was very happy indeed with the customer service of Drew a real knowledgeable salesman. Thank you. ??

We purchased a king size divan base and attachable headboard in store and, in summary, the store experience, the product, and the delivery process and all of the related pre delivery information have been excellent ... with just one niggle resulting in a less than 5 star review. This relates to the matching attachable headboard which also looks great and is excellent quality like the divan Ottoman base. That said, despite the delivery guys, who assembled everything, chocking the headboard as far from base as they could, the headboard still sits over the top of the base by about an inch. This results in the king sized mattress (that should fit perfectly) being pushed an inch down the base and hence results in the mattress overhanging the bottom of the divan base by just over an inch. It's not end of the world stuff but seems a pretty basic design flaw and, in our mind, results in the made up bed looking just that bit odd due to this small overhang.

We had an excellent experience at Dreams Slough from the moment we walked in. We were warmly welcomed, and Daljit took the time to understand exactly what we were looking for, including our comfort preferences and affordability. She guided us through the different options with patience and expertise, giving us time to think without ever being pushy. Her knowledge and attentiveness made the whole process simple and stress-free. Meanwhile, Jack kindly entertained our children, which allowed us to focus on choosing the right mattress. The team even offered us a drink while we waited which added a thoughtful and welcoming touch to the visit. Thanks to Daljit’s professionalism and Jack’s support, what could have been a challenging shopping trip turned into a smooth and enjoyable experience. Outstanding service all round. I would highly recommend Dreams to anyone looking for a new mattress!

This is a really comfortable, good quality mattress. When it arrived (in an amazingly small box), the mattress was well wrapped up in plastic and there was a little tool to slice the plastic open without slicing the mattress, plus instructions for the mattress. It was simple and straightforward and the mattress was ready to sleep on in just an hour or so. There was no obvious chemical smell, just a slight whiff if I put my nose right on it as soon as it came out of the wrapping. I haven't been bothered by any smell when sleeping on it. I bought it as an urgent need because the old one was giving me back pain. After two nights on this mattress, the pain was gone and i've had a couple of weeks of very comfortable nights with much better sleep so far. The only thing i'm not so pleased with is the edges squish down when you sit on them. I guess they have to in order to fit inside the small box but I prefer the edge of a mattress to keep its shape when I sit on it. It's not a major problem as I sleep alone but if I shared it and had to sleep near the edge, i'd feel as if I was going to roll out of bed. I'd want a king size if I was to share it. I will also get a mattress topper just to increase the comfort factor even more (and to fulfil the conditions of the guarantee). Overall, I am very happy with this mattress, it's great to feel comfortable and well supported. With the discount, it's amazing quality for the price. So glad I bought it; my back thanks me every morning.

Easy to manoeuvre on delivery being vacuum packed and boxed. Ordered two mattresses for children moving from cot beds to single beds. Had them out of the packaging for about 6/7 hours before first use which seemed ample. Both kids slept well and said they were comfortable to sleep on. We lay on them after unpacking and they were very comfortable and stable. They feel like they offer the support from the traditional pocket sprung aspect but have the extra comfort with the thin memory foam top without being too thick to get that sinking feeling when youre on thicker foam. Based on experience so far would definitely recommend them for the price. We were hesitant as wanted good mattresses for our children so were originally thinking of going for one of the more major brands. So glad we didnt though, we went based on the amount of such good reviews and these have offered such good value

Based on the product description and reviews I was expecting a softer mattress than I got. It does have a softness as you sit or initially lie on the mattress, but it soon gives way to a more solid firmer feel, which while supportive isn't quite the sleep on clouds feeling I was expecting. It is a supportive and comfortable mattress and excellent value for money. I don't feel the springs under me as I sleep though you can feel them along the side edging, this mattress does not have reinforced edge foam along it, which I wasn't expecting anyway. When you're laying down the feeling is more medium to medium firm to my 12 stone body anyway. I've decided to keep it and I would recommend it overall. For the price paid I think you can do alot worse. Time will tell how it holds up.

I bought 2 of these for a 16 year old and a 19 year old and they love them, I normally only buy silent night but the reviews were great so I risked it. I thought there cheap enough to try, well the risk paid off. You won't find better for that price range. Infact you can probably spend double on a silent night and it will still be inferior. I've just ordered a third for my 5 year old his mattress doesn't really need changing but for that price I thought i'd upgrade the little one as well. I hope that sleepsoul keep doing a great job and making top quality affordable mattresses because they're great and i'll be picking a king size up for the wife and myself when ours needs replacing.

Absolutely brilliant mattress. I was really worried about not being able to test it due to ordering it online rather than in a store but was reassured by the trial period offered. I've struggled with neck and back problems for years since my memory foam developed a large dip and this mattress has fixed all of that. It manages to be firm enough to provide support but soft enough to feel cosy. It's the best one I've ever bought and highly recommended it to other super fussy people like myself!!! It is VERY HEAVY so you'll need help turning it at the 6month rotation mark, then again I weigh 120lb and managed to unroll it upside down (!!!) so you might be ok!