TheraPur ActiGel® Glacier 3600 Mattress Rated 4.51/5 based on 812 customer reviews
TheraPur ActiGel® Glacier 3600 Mattress helps with

TheraPur ActiGel® Glacier 3600 Mattress

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£1599.00
Single3' x 6'3
Small Double4' x 6'3
Double4'3 x 6'3
King Size5'0 x 6'6
Super King6'0 x 6'6
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Overview

becky says

The TheraPur ActiGel® Glacier 3600 Mattress is one of the newer mattresses offered from Dreams and has some high-end properties that make it a great choice for your next mattress. Made in the UK by expert craftsmen, this mattress comes in medium tension, the middle-of-the-road, ideal choice, for the vast majority of the population. You may find this mattress slightly too firm if you have a very low BMI, while you may find the mattress too soft if you have a high BMI or suffer from back pain. Typically though, this is more likely to be a suitable choice.

The TheraPur ActiGel® Glacier 3600 Mattress mattress comes with a pillow top cover, this is like having a permanent mattress topper included with your mattress, this makes for effectively double the comfort. In practise, it can make putting on sheets a bit of a pain, but the minor inconvenience is generally offset by the additional comfort layer and quality.

To help prevent overheating while you sleep, the mattress comes with trademarked ActiCool fabrics that have cooling properties to ensure you are never too hot, nor cold while enjoying REM sleep.

Reviews for this mattress are strong with an impressive 600+ reviews and growing steadily. Satisfaction remains strong also, with 88% of people recommending the product after prolonged use. Positive feedback mainly comes from a subset of people who were suffering from back and neck pain who are now pain free for the first time in years. That alone should go a significant way in showing the pro points of such a mattress specification. It's not all good news however, a few of the one stars do mention some quality control issues on a small number of products through the covid era when manufacturing was gridlocked. The good news is that as normalcy resumes we are beginning to see these filter through and more positives stack up.

What's more, the TheraPur ActiGel® Glacier 3600 Mattress has a new brand ambassador in the form of Jade Jones, British Double Olympic Champion in Taekwondo. The athlete is keen to bring to light all the benefits of the mattress, stating "The TheraPur ActiGel® Glacier 3600 Mattress has been a real game changer for me in ensuring I’m well rested ahead of big training days and, most importantly, big competitions." Strong praise from someone who needs a deep sleep.

*some elements of this review and the reviews supported by customers were offered against the previous model known as the Therapur ActiGel Response 3200 Mattress. The Glacier 3600 Mattress is an upgraded model that takes everything that was great about the response and added more springs for enhanced support and better body contouring.

Reasons to Buy

We really like the gel comfort layer, it is both breathable and soft with many of the bounce back and luxurious properties of an equivalent memory foam model.

Price point reasonable given the high quality materials utilised.

Reasons to Avoid

Pillow tops are a bit marmite in the industry, some love them, some do not. Think of it as a permanent mattress topper that cannot be removed, ideal for those who need a bit of extra comfort, but not suitable for all.

How does it feel?

Firmness of The TheraPur ActiGel® Glacier 3600 Mattress depends on bodyweight. Adjust your weight below to get an indication of how it may feel. Remember though that firmness is entirely subjective.
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Key Performance Indicators KPI question mark
Of The TheraPur ActiGel® Glacier 3600 Mattress
Our Key Performance Indicators are produced using a combination of specification-heavy algoritmic data points and user reviews.

Key Performance Indicators KPI question mark

Our Key Performance Indicators are produced using a combination of specification-heavy algoritmic data points and user reviews. For example, a firm pocket spring support layer is more breathable and offers better back support but may prove unsuitable for side sleepers, the reverse is true for a soft-medium tension reflex foam support layer. This is one of 100+ datapoints considered when generating the below ratings.

Suitability

*Assuming average weight, suitability will vary dependant on body type, use the wizard above for a more tailored guide.
  • Back Sleepers
    ★★★★★
    ★★★★★
  • The amount of support offered from a mattress will vary depending on the firmness of the tension and the type of support layer used. Based on a person of average build.
  • Side Sleepers
    ★★★★★
    ★★★★★
  • If you sleep on your side you typically need a supportive tension that is not too firm, nor too soft. This is because your hips and shoulders need adequate sinkage.
  • Stomach Sleepers
    ★★★★★
    ★★★★★
  • Stomach sleepers need a reasonable amount of tension in the base support layer to adequately offer body contouring and help prevent aches and pains. Results will vary based on your build.

Performance

  • Breathability
    ★★★★★
    ★★★★★
  • Mattresses that feature breathable materials help promote airflow and keep you cool making for a more hygienic night's sleep.
  • Turning on mattress
    ★★★★★
    ★★★★★
  • Certain materials like memory foam can make it difficult to move about on the mattress while you toss and turn. Same too for pillow tops which can create a cloud like sensation which can make manoeuvrability challenging.
  • Stability
    ★★★★★
    ★★★★★
  • Depending on the type of support layer in place can have an impact on stability, edge to edge support and roll together prevention. Pocket springs of a firmer tension will have better stability than open coil soft tension, for example.

Odour

  • Initial Odour
    ★★★★★
    ★★★★★
  • Materials in mattresses, particularly memory foam and rolled bed-in-a-box mattresses can have an initial odour, this is typically short term and reduces considerably within 24 hours.
  • Long Standing Odour
    ★★★★★
    ★★★★★
  • Certain materials inside different mattresses can produce a small odour. Typically this is short term rather than long standing but there are minor exceptions.

Brand Rating

  • Overall Brand Rating
    ★★★★★
    ★★★★★
  • This is based on community driven customer reviews tied to product reviews and grouped together at a brand level to produce a score.

Customer Photo Submissions

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Of The TheraPur ActiGel® Glacier 3600 Mattress
Brand: TheraPur
Retailer: Dreams
Delivery Time: Average
Delivery Charge: Excellent
Customer Sentiment: Good
Guarantee: Average

Calendar Icon Radar Analysis Radar Analysis Question Mark

Radar Analysis looks at the product, brand and retailer against base norms established within the industry and determines where the product sits by way of established performance metrics.

What Makes The TheraPur ActiGel® Glacier 3600 Mattress Great?

Medium comfort grade

Layered with foam and PurFibre® for comfort and support

Layers of PurFibre® fibres sit in the upper layer where comfort is derived. This fibre layer has brilliant rebound and recovery which gives a decent level of both comfort and support within the mattress.

With an ActiCool® knitted cover

The ActiCool cover is a great addition to a well-performing mattress which gives you better breathability through the mattress. This all comes together to keep you cooler for longer, ensuring great temperature regulation for a deeper nights sleep with less tossing and turning.

Pillow top layer gives a luxurious feel

A pillow top works as a permanent additional comfort layer that sits at the top of your mattress offering an additional degree of thickness to help separate you from the base support layer. Ideal for those who want more softness and luxury that allows them to sink deeper.

It's hypoallergenic

A Hypoallergenic mattress is one that is unlikely to cause allergies thanks to the materials that make up its composition. This is all thanks to a reduced number of allergens in the compound that are gentle on the skin and won't cause irritation while also reducing the effects of allergy triggers like dust mites and bacteria.

Made in the UK

These are made and manufactured in the UK, meaning that they all meet the same exceptional quality and durability that we expect from genuine UK manufacturing.

Comes with our 40-Night Sleep Guarantee

The 40 night sleep guarantee is great as it allows you to exchange the product if you are not completely satisfied. This was one of the final challenges for online retailers to overcome comparable to traditional bricks and mortar where you can trial the product in store. Buy with confidence on this model.

Rest easy with a 1-year guarantee

A one year guarantee is suitable for many as the vast majority of problems that may occur often do so within that first year. At the same time, more and more retailers are beginning to offer multi-year warranty and guarantees although these often come at a slightly higher price point on average.

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Customer Reviews For The TheraPur ActiGel® Glacier 3600 Mattress

Based on 812 reviews
4
Hard at first but softens with time

I am a full 3 weeks in and until the past week, was on the fence about this mattress. It was incredibly hard when it came and I wasn't sleeping very well or very long. The first night I recognized the signs that the mattress was too hard for me with my upper back incredibly sore and did not want to go to bed. The second night was slightly better but still not great. I decided to spend 10 mins daily "crawling" all over the mattress to try to work it in. By the second week I was sleeping better and it had softened a bit but not too much - my eyes felt SO tired. The third week in and it has softened considerably and now look forward to sleeping. I am asleep in about 10 mins max whenever I crawl into bed. I am a hot sleeper and so far haven't had any issues or at least am waking up to readjust before I am drenched in sweat (my previous mattress which I ADORE is latex and while I love it, do have issues with heat. Memory foam is completely out of the question). I can say that my mattress now feels like it did in store. The only thing is it does look like it has an indent that never fully went back where I typically sleep. It appeared after the first night and even though I have rotated it weekly, hasn't gone back. The strange thing is if I strip the bed, it doesn't look as obvious as it does with sheets on.

5
Now having quality sleep with new mattress.

Hope I have enough characters to express my feelings. Bought this mattress to replace my 12+ year old memory foam mattress. Had started with back pain long before lockdown, thought it was due to old mattress. We went to dreams as soon as we could once lockdown was lifted. We had a very helpful sales chap, went on the diagnostic bed that they have, tried the selection of mattresses that it recommended, eventually chose this mattress worried as it really is difficult to know how it is actually going to be once home and slept on. Reassured that as long as we kept the protector on, we could exchange it if not happy for uptown 30 days. I can honestly say that we really couldn't be happier. It may sound corny and forced, but I really am sleeping better, not waking at night and best of all - absolutely no back-pain. I rarely bother to write reviews, but I seriously and strongly recommend this mattress to anyone and everyone. We have the super-king zipped together model. A little more expensive, but really well worth the little extra. I really couldn't be happier.

4
dreams actigel mattress

The mattress is excellent as good as the previous acti gel mattress we purchased 5 years ago: which we only changed as there was a lump in the middle of the mattress making it difficult to get close. However we are dissapointed with your price match promise and try before you buy . On line this mattress was 100 cheaper: we requested the difference in price and was advised that as we did not request on purchase it was not available to us. This is not what was expected from Dreams surely it is a standard policy? If not is should be explained to the customer on purchase. Also the 40 day try before you can return is not explained fully Apparently you need to keep the matress for 30 days we are a little concerned that the dividing lump is already beginning to develop On a positve note Mark and his colleague delivering the matress was brilliant : unable to provide a review due to the term and conditions of your request This is very unfair to two excellent delivery people.

3
Not as comfortable as the shop

We purchased the mattress after trying it in store. It was incredibly comfortable and soft store so had no hesitation purchasing it. On arrival the first weeks sleep was fabulous however we started to notice the dips where our body weights are were not springing back. We are both quite light so wasnt due to this. There was a ridge in between the middle of the mattress starting to appear and after only a few weeks sleeping in it didnt feel confident it would be a mattress to last in comfort levels. It started to feel less supportive and more like a firm mattress. Dreams were absolutely amazing with the comfort guarantee and even though it ended during lockdown they honoured the replacement and we have now replaced with a Tempur Cloud. Thank you to Dreams customer service for your quick response and no quibble replacement . A great experience and would have no hesitation to purchase from Dreams again.

5
TheraPur ActiGel Plus Response 3200 Mattress

At our appointed time went to DREAMS IN Derby and met a very pleasant and knowledgeable staff member, Joanne who after taking our sleeping profile showed us a number of beds for us to look at. Should just say, before were came we felt a little uneasy about our security re Covid. We needn't have been, everything was so clean and wherever we went someone was spraying behind us. We decided on the Therapur 3200 Mattress, Just firm enough but with the topping "pillow" of 4cm Gell foam, my wife and I agreed it was the most comfortable we had tried, so we ordered it. It came a week later on time, but in the middle of a cloudburst. The 2 delivery guys, without being asked to, did very well by putting shoe protectors on once inside our front door, and no problem. We have had the mattress now for 2 weeks and it's fabulous, just firm enough and the top is cool.

5
Peaceful sleep at last

My partner and I had been suffering with poor sleep for years on our old mattress, but thanks to our new one the only issue is not wanting to get out of bed! This mattress is actually unbelievable, I have never slept so deeply and comfortably every single night. The mattress has a cool gel layer on top so you still get the comfort of memory foam but without feeling like youre sinking or overheating. It gives fantastic full body support, but particularly for my back which Ive always suffered with on our old mattress. Finally, the staff in Dreams were really friendly, helpful and knowledgeable. We had no idea what we actually needed in a mattress so used the sleepmatch machine to pick the best for our individual needs - to say Im pleasantly surprised with how well it worked is an understatement.

5
The Perfect Nights Sleep

We brought this mattress back in March but due to the issue's with Covid-19 we waited until June for its delivery. All I can say is that it was well worth the wait!! This is without doubt one of, if not the most comfortable mattresses I have ever slept on. It is total luxury! I used to spend a lot of time in hotels in the US and always marvelled at the beds in most of the places I stayed. This mattress is even more comfortable than the ones I used to look forward to sleeping on when I was away. It gives fantastic support, whilst feeling soft and luxurious. From the moment you lay down on it you are in a special place and just know you are in for a goods night sleep. I wake feeling refreshed, relaxed and ready for the day. A fantastic investment.

4
Not quite as expected, but still good.

This mattress felt great in the showroom and when it was delivered felt just as we remember it did. However...once you put the mattress protector and a sheet on it, you get a completely different feel from it. Almost as if the sheet etc have compressed the top layer and made it feel firmer. After a couple of nights we stripped the sheets off to get a feel for it again and make sure we weren't imagining it, and would you believe it felt just as soft as we remain the showroom. Don't get me wrong, it's still an incredibly comfortable mattress, it's just that now have that doubt in our minds that maybe we could have gone for the even softer option? Maybe this is just something to bare in mind when shopping for a mattress.

5
I just dont want to get up in the mornings!

We bought this mattress just over two weeks ago and,although we tried it instore we both agree that this is way beyond our expectations. the mattress provides just the right amount of support for two people who both suffer with back problems and yet is without doubt the most all round comfortable bed that we have ever slept on. we have spent a lot of money inn the past on mattresses that have promised to provide the best sleep ever, but then failed to deliver. This mattress however does exactly what is sets out to do;it provides comfort in spadeloads and all the support that we need. I have always been an early riser, but i can say that for the first time i really do not want to get up in the mornings.

5
this is the one for a comfy sleep

This mattress may be expensive but it is excellent. for the last 2 weeks we have both had the best comfiest sleep ever, for a very long time we had been ignoring the state of our old mattress, but we took the plunge and decided to order this mattress, we tried nearly every mattress in store but kept on going back to this one. The mattress is very thick, the gel makes the bed seem cool but in fact at the moment you are toastie inside. I find the bed not cold when you first get in at night unlike the old one, in fact i have not needed bed socks at all. The mattress is very supportive, I do not feel any movement at all from my husband if he rolls over etc. Going to bed now is such bliss

5
Great night's sleep

I originally discovered this mattress in store after trying the Sleep Match mattress finder. This was the second mattress on the list of five. After testing them all in store, I finally decided on this and having slept on this mattress for about 3 weeks now, I can say I am happy with the purchase. I've not noticed any lumping on the topper (as mentioned by other reviews that I'd read online) and it doesn't make you excessively warm at night, like some foam mattress. Nothing yet to indicate poor quality and overall, I have slept very comfortably with my new mattress. I'd highly recommend going to the Dreams store to try Sleep Match where possible - it worked very well for me.

4
Very comfortable and offers good support.

We needed a mattress that offered good support with soft comfort and we got it with this mattress. It has enough springs in to give good support without being too hard and the gel top gives the softness I need. We have noticed that the middle of the mattress has a hump down the middle in the mornings where neither of us have laid in the night, but that disappears during the day and by the next evening the mattress is flat again. It's a very comfortable mattress and has a cooling fabric on to help you stay cool in the night. I'm actually getting a good night's sleep for the first time in years! We love this mattress and would recommend it.

5
Awesome!

This is the best mattress I've ever owned. I upgraded from a memory foam mattress and the difference is extremely noticeable. The bed leaves me with no aches or pains including my lower back even after sleeping on it for 10 hours. The bed does feel cold when jumping in however it warms up within a matter of minutes, whilst keeping the rest of the bed cool. I've never had issues with being too hot or too cold with this matters. The only downside I can think of is that it needs rotating every few weeks, and this tasks cannot be done by yourself due to the weight and size of it. Apart from that the mattress is flawless.

3
Its comfortable

Had this 3 months now, mattress is comfortable, however, a ridge in the middle where we dont sleep. My main issue has been finding a fitted sheet large enough to fit a superking, gave up and got a flat sheet, mattress cover (therapur) does not fit well (not big enough despite being the correct size and you get horribly creased sheets underneath you. I do not find this a cool mattress as it is described to be, additionally it is so heavy its near impossible to get the sheet tightly fitting, overall an absolute pain as the sheet needs refitting every day. The sheet issue affects the comfort of the mattress.

5
TheraPur ActiGel Plus Response 3200 Mattress

Best mattress we have purchased to date. This adds more support and comfort than just a memory foam mattress which is what we have had previously. The actigel topper provides the right amount of softness on top of the supportive base. You need to give it a couple of weeks for you to adjust to it as recommended (after using a mattress that kept leaving hollows) and it's great. It's not cheap but also not the most expensive but very pleased with the quality for the price we paid. Would highly recommend if you have back and joint problems and need plenty of support but like a softer topper to snuggle into.

3
Overpriced... but a substantial mattress

Mattress nowhere near as cool or as soft as I recall from the Dreams showroom, however it is a really substantial mattress which feels like a hotel bed. We are much hotter at night with a 4tog quilt than we were on our previous mattress with a 15tog. Im not quite sure it warrants the price tag, weve had it for a month now and I wouldnt go as far as to say its blown our minds or we have miraculously lost all lower back pain. If we had paid 500 for it - we would probably love it, but we are a little disappointed after how the mattress felt in store compared to what we have at home.

3
1st impressions are not always good

Firstly I found the mattress very deep my fitted sheets although I brought large deep fit were to small and kept slipping off. A minor point but worth a mention but after 3 night Im not feeling refreshed in the mornings Im feeling very numb down both my arm, hips and leg due to the hard base which is felt through the top gel top pillow. With my husband having similar issues which hes never really complained about before we have after 2 weeks weve decided Im afraid its going back we just cant get a good nights sleep. But Dreams are replacing frees of charge for another mattress.

5
Comfiest mattress ever!

I went around a fair few shops testing mattresses before I came to this one at Dreams. The second I tried it I knew it was the one I needed in my life. I've had it around a month now and it is so comfy. I can go to sleep so fast compared to how I used to. It does feel cool when you don't have any covers on but with a sheet on it feels warm but not too warm. I'm not sure how it will be in the summer but I am loving it right now (October). My wife sleeps cold and I sleep warm but we both seem to be comfortable on this mattress. It beats memory foam by Miles.

5
Sumptuous!

Having read both the positive and the negative reviews regarding this mattress, I decided to give it a go. I have only had it for a couple of weeks, so I cannot comment on the long term quality of it, but I can honestly say that this is, perhaps, the best mattress I have ever bought. Its not cheap, but I think having a good nights sleep is priceless. This mattress is so comfortable. The sumptuous pillow top as described on the Dreams product information, is just that - sumptuous. If you prefer a softer mattress then this is the one for you. I love it!

5
If you want to sleep like a baby - get this!

We bought this mattress 3 weeks ago and it is definitely worth the investment! My partner usually has trouble sleeping and doesn't get much deep sleep in, but this mattress has changed everything. As for myself, I generally sleep well, but I no longer have occasional aches in my body/neck due to sleeping in the wrong pose. Apart from this mattress being super comfy, the top layer of cooling gel adjusts to your body and helps you snooze throughout the whole night without waking up. The only negative - it is hard to get out of bed because it's so comfy!

5
Very nice if you like a soft mattress

This is a very nice mattress if you like soft mattresses, unfortunately it was given the comfort rating of a medium and in my opinion this mattress doesn't come close, as I wanted a medium I found this mattress was not for me and as it has very little support it just made my backache worse. I will therefore being doing a comfort exchange for a harder mattress. The mattress itself is lovely, but Dreams let me down by giving it a medium rating rather than a soft rating. I feel very let down by dreams misleading me which has now cost me a lot of money.

5
I regret nothing!!

I cannot rate this product enough! Such a contrast feom previous sleep experience. Aches and pains in the morning...gone. Discomfort during the night gone. Tossing and turning... gone. Too hot.. too cold.. gone. Dont get me wrong i was apprehensive about the cost of the purchase. Don't be. The quality and amount of sleep i get now is worth so much more as its improved my quality of life! Cheaper to buy than a new phone handset and contract for 2 years so why deny yourself this game changer! Thankyou so much for literally a new lease of life!

5
Best nights sleep in ages!

We went to dreams because my husband had bought a hybrid mattress from an online company (with a 100 day trial) but it didn't take long for me to have awful backache!! It was too hard. We needed a supportive matress that was also a bit softer for me. The lady took us round the shop and helped us choose one that we were both happy with. My husband is so happy with the mattress too, he was worried it would be too soft but with all the extra pocket springs it's very supportive. We're so happy with our choice! Super comfortable and well worth the money

5
Thanks Linda. Therapur is the best

I went to Dreams with a matress in mind and i was kindly met by Linda, she very politely asked if she could help so i told her the name of the matress i wanted to test. I wasn't entirely sure about it's comfort so Linda introduced me to the Therapur range, there were three mattresses with different amount of springs so i spent about forty minutes laying on all three until i chose the one most comfortable to me. My matress arrived on chosen date and wow what can i say! The best nights sleep in such a long time and i continue to have them.

4
Extremely comfortable mattress

I bought this mattress whilst it was on sale for an extremely good price. It was delivered 3 weeks ago and the service was amazing, the delivery men were polite, clean, and observed social distancing. As soon as we set up the bed and laid on the mattress it was heaven - comfortable even on the first night! I cannot fault the comfort levels on this mattress, however it has started to sag slightly already where we both sleep and the middle of the mattress is firmer than the sides (just means more star fishing for me to even it out!).

5
Brilliant mattress

Needed a replacement for our 7 year old mattress that had sank pretty badly in places but was still a decent mattress. I suffer from back problems and needed medium firm however my wife doesn't like firm feeling mattresses. Opted for this one as gives the best of both worlds. Cooling effect is good but once you put the mattress protector (Therapur cool) and then a sheet it's not as noticeable- great for anyone worrying about it being too cold. Have been following the rotation instructions and just hope it lasts for years to come

5
Holy Shirtballs!

This bed is absloutley everything I wanted and more, I never want to get up anymore and feel myself and the duvet have become one. It's the comfiest bed I've ever had and I have zero regrets about going super King because now I can starfish without my other half complaining. His input for this review that it's very deep so get a deep fitted sheet. 35cm, You're welcome. The only problem weve had was that when putting the bed onto the base there was a splinter and it ripped a little of the material on the bottom.

5
Really comfy bed

We bought this bed to help me be able to sleep as I've struggled for years now. We aired it for a few hours to get rid of the smell as advised. The bed took a few days to soften, but then it was like sleeping on air! It is so comfy. I actually have to start properly sleeping which is amazing! We choose the igel as my husband gets really hot in the night and he's finding it good, but I can still feel the heat from coming him so not sure how good that is, but the comfort of the bed is great! I totally recommend!!

5
Therapur actigel mattress

I bought this mattress recently it took four weeks to deliver . I've invested alot of money into this mattress due to having ongoing back problems. It has definitely been worth it I dont wake up with aches and pains . The gel topper as been very cooling in hot weather and been rotating every week . It is very comfortable and no rolling into each other keeping it form . Would highly recommend to invest in a good quality mattress. I've taken out extra insurance for peace of mind for future .

4
Comfortable sleep

Bought just a few weeks ago and find it does exactly what it says. I read other reviews before buying but got it anyway. Some have said about the lumps in the middle,well this seems to be the nature of this mattress and they do say to turn it round sometimes and also to let it rest that is to say leave the bed unmade for a couple of hours. I do this and have found it works perfectly. My only criticism is it is rather expensive but that said a decent ordinary mattress would cost 6or7 hundred anyway.

5
So pleased bought this mattress

After looking and trying many mattresses came across this one. Admit was very hesitate as it was a lot of money but after trying several and I do mean several times in the shop as well as having the 40 night guarantee went for it. And am so glad did. From the very first night felt so comfortable and realised just how bad our old mattress was. Yes this mattress is not the cheapest in the store and is a considered investment but well worth it and would withouth reservation recommend to anyone.

5
Outstanding!

This is the second purchase we have made from Dreams inside 12 months and with good reason. When we got on this mattress for the first time, honestly it was like lieingnon clouds. The longer we have it the more i feel like my back is settling into the position its supposed to be rather than whatever tortuous allignment I had forced mine to live with for years on our old mattress. I am so glad we bought this. I am having a cooler, more resful, more healing nights sleep now and its a real mercy.

5
Like sleeping on a cloud!!!

I had this mattress delivered 1 month ago and I have to say it is the perfectly matched mattress for myself and my partner. We absolutely love it, we both sleep in different positions and both have an equally good nights sleep! It is soft (yet not too soft) and you feel like the mattress is almost hugging you whilst giving you just the right amount of back support! I have had the best sleep of my life in the last month and it is because of this mattress! I would highly recommend this product

5
Wonderful

No-one that I know has ever spent more than a couple of hundred pounds on a mattress and I was embarrassed by spending over 1K on mine. The embarrassment has now changed to an overbearing smugness, this is the best money I have ever spent. My backache is slowly disappearing and I'm sleeping better than I have slept in a long, long time. I would rather give up my husband than this mattress (actually I'd rather give up my husband than the much cheaper pillow)! Love, love, love it!

4
New bed

been looking at getting a new bed for about 5 months and when I went into store to look at my options I felt very comfy laying on this one, i suffered from lower back pain and my last bed didnt offer me any support at all whereas this little gem is amazing and the bonus is that the cooling part works a treat!! I'm like a human radiator at night so having this cool my body was really really good! I would highly recommend this or the next one up if you have abit more cash.

5
Best mattress we have ever had!!

I bought this mattress only a few weeks ago and wow so far its amazing best nights sleep ever! I had just had spinal surgery before Christmas and needed to buy a new mattress as it old one even though it was only 6months old was absolutely terrible which is no surprise as it was only cheap. So this time we thought we would spend a lot more and go for quality l. We have the superking so its a fantastic size for when our 3 young children appear in the middle of night.

5
Wonderful once I'd settled in

Initially the bed felt very soft compared to the mattress toppers I'd used in the past, and I worried we'd made the wrong choice. However, after a few nights of getting used to it, I can say that is without a doubt the most comfortable mattress I've ever owned. One note of caution, the mattress is quite deep. If you're using an ottoman base like I am, think about how high the total bed will be! I'm fine with the extra height, but it may not be to everyone's taste.

5
Better than more expensive ones

I was originally aiming for a Premier Inn mattress ad I believed they were the best medium firmness mattresses out there as I have spent a lot of time in hotels with work. However, this mattress feels like an upgraded version and it's cheaper. Its ever so slightly less firm than a Premier Inn one but it may be down to the comfy pillow top. This is quite a thick matress so make sure you measure out how it will look in your frame and next to your bed side tables.

3
over price mattress.

we paid 1140 pounds for this mattress which is a lot of money,it is supposed to be a cool gel mattress with a build in gel topper but when you put a mattress protector on which also is a cool protector it does nothing of the sort.the mattress is very deep as well which means you need extra deep sheets.it is comfortable but you have to keep turning it once a week for 3 months which is it bit of a pain.i do not think it is worth the money to be honest with you.

5
A mattress everyone should have!

I purchased this a month ago.. Wow, never realised how bad my last mattress was until I had this one.. Aches that I once woke up with gradually disappeared.. It is so worth spending money on a good mattress. This is expensive, but I feel, worth every penny.. The only down side is turning it every week, it is heavy, would benefit from handles at the end too.. It is very deep, so standard fitted sheets don't fit.. Athother than that, it's perfect..

5
Mattress TheraPur 3200

We bought a new mattress (TheraPur 3200. I really dont think you realise what a massive difference to your sleep it makes until youve invested in such quality products. The difference to sleep comfort is quite incredible. The mattress is so smooth. It not only helps with sleep but improves any aches and pains you might have. A very worthy investment in something you will use 8-10 hours a day for many years. Highly recommend the products we bought.

5
Soooo comfy

Bought this & was so happy to receive it in the expected delivery date despite lockdown. The delivery men were so friendly - while maintaining social distancing!! (with helpful tips as to how my husband and I could get it upstairs). We were not disappointed with our purchase- we are having the best nights sleep in years!! It is so comfy and very supportive for my back as I have suffered from sciatica for years - would not hesitate to recommend!!

5
An honest review......

I have had this mattress for around 30 nights so far and I've been asked to write a review, despite the issues I've had and listed in the previous review, this one will be about the mattress, it arrived on time, wrapped and looked and smelt fabulous, on first time of lying on it, it felt, firm, the topper was soft and comfortable and I must say that in regard to the quality of the build and material of both, it gets a 10 out of 10 from me........

3
Not as comfortable as it felt in the shop

We have had it for a month and its and its impressive looking but I feel like when I tried it in the shop I was a lot more impressed. I am sleeping ok on it but I dont feel that comfortable as Im going to sleep. I havent experienced and joint pain or anything from sleeping on it so it must be good but doesnt feel as impressive as it looks. Again i havent had and aches or pains sleeping on it so that is good, obviously very good support.

5
Seeking comfort?!

Have You ever been to a hotel and thought that mattress was amazing?! Well we wanted that feeling every time we got into bed at home, and so far this mattress is giving it! Weve only had it two weeks so I guess time will tell of its real quality, but so far so great! My only advice would be to make sure you have deep fitted sheets, we had to go buy some, and it is quite a heavy thing to rotate every week. So far very worth it!

5
Super Comfy!

I Purchased this mattress about a month ago after I tested it out in store, when it first arrived it was A LOT harder than i remember in store, but as promised it softened up quite quickly. Its still not yet as soft as the one in store however its definitely getting there, i believe in a few months it will be. i no longer have any back pains, and my partner cannot feel me rolling around the bed anymore which is great for him!

4
Very comfy mattress has helped me to sleep better

Excellent mattress and so comfy, it has helped me to sleep better. I would say I still get a little hot and the covering gell to help you cool definately works better when no sheet like we tested in the shop or a very thin sheet. We purchased the mattrese protector then have a sheet and it obviously doesnt have the same cooling effect. End result though it is very comfy and I love how it doesnt squash when I sit on the edge.

5
Sleep at last!

When I tried this matress in the shop, I practically cried as it was so comfortable. I haven't slept in my bed for couple of years due to my spinal deformities. This mattress is wonderfully comfortable and I've had some excellent sleep. It is as molding to your body as memory foam, but no where near as hot. Please remember the normal depth of your fitted sheets won't be enough as it is noticeably deeper. I had to buy new.

5
Feels like a cloud

For a long time I have been trying to make my bed comparable to a hotel bed. This mattress has done just that. I love how thick it is too! My only draw-back is that the stitching of the side handles isn't great. It is a very heavy mattress which also needs turning, I can hear the stitches going when I try to lift the mattress. I have a standard double sized bedframe and this mattress comes up a little short on the length.

5
A mattress fit for all

Never have I slept better! This mattress is incredibly comfortable, definitely one of the best investments I have made. I am fortunate not to have to share my king size mattress with anyone, but I imagine the TheraPur Actigel 3200 Mattress would be a people pleaser for most couples, helping to regulate my temperature (I heat up like a radiator, apparently), and support my back (I have previously suffered with sciatica).

5
So comfy!

I have had my bed for about 3 weeks now and I love it. It was a long overdue purchase but so worth it. I suffer with Disc pain in my lower back and recently suffered whiplash. Not sleeping well I was waking up each morning with back pain so thought enough is enough! I now wake up after a good nights sleep pain free. Its great. There is just one problem now... I dont want to get up! Now I wake up every morning

5
best 1200 i havee ever spent

We bought this matress as we was desperate for a new one. With getting older nad having 3 children it has taken its toll on my back espeshally. Since haveing this matress and purchasing the the tempur cloud pillows, i sleep much better and my joint dont ache. in fact you struggle to wake me up with me being so comfy. definintly recomend this . Thank you Ian from the preston store for all your help and advice.

3
Mattress dips

Generally a pleasant experience however the mattress seems to dip when sleeping on it and feels firmer than what I remember it from the store. Each morning I see the mattress has dipped in the area I was sleeping but does not appear to go back to its original shape straight away. If you are after a supersoft mattress I would not recommend. If you are looking for a firm to medium mattress possibly worth consider.

5
Recommend 5*

The sales rep took us on a journey in store, he asked us what our requirements were and we did the sleep test. The recommendations were printed and we tried several mattresses at our own pace. We finally found the mattress we were looking for. This mattress has definitely given us the sweetest dreams. Would highly recommend if you sleep on your back or side and if youre looking to stay cool throughout the night.

4
Very comfortable mattress

Ive always had firm mattresses but after being tested on the special machine in store, we were recommend a medium mattress. I was a little dubious but went with the science. The actigel topper took a few days to get used to but now find it very comfortable. I would say Im getting a great nights sleep but unfortunately they couldnt stop my 3 year old waking me up at 5am to play, maybe he needs a new mattress!

4
It's definitely cool

We've now had this mattress for 4 weeks and while it didn't immediately seem to make any difference it's now noticeable that I'm sleeping longer and waking up with less aches and pains. O e if the reasons for choosing this was the cooling effect on contact and it seems the Mrs is happy with this as she has been suffering some horrendous nighttime hot flushes. Over all a good buy but 4 stars for the price.

5
Sleeping beauty

It's always difficult to choose the right mattress. But with help from the Dream(s) team I did. My new mattress is great. The top layer allows me to sink into comfort (technically it relieves any pressure issues) and the springs support me leading to a great sleep experience _ something I've been missing for too long. Really happy with this mattress and look forward to sleeping well for many years to come.

5
Super comfortable

I bought this mattress about a month ago after going around a few different bed stores. We ordered it from dreams and I am so glad we did. Everything was so easy from initial enquiry right up to the guys putting the bed together on delivery. The mattress is very comfortable and high which makes it easy to get in and out. I have had the best nights sleep for a lvery ong time. Thank you Dreams.

5
Amazing Mattress

Getting a new mattress had been on our agenda for a while but we could never decide what worked best for both of us. FINALLY we agreed on this one, not to hard and not to soft, a happy compromise. It was delivered a few weeks ago now and already has made such a difference to comfort and sleep. The overall quality of this mattress is impressive and well worth the money. We would highly recommend.

5
So comfy, great value and a great nights sleep.

We purchased this roughly 3 weeks ago now and it is hands down the best mattress we have ever bought. After spending numerous hours testing different ones with varying values we are so pleased with this one. Not the cheapest but also not the most expensive but it has certainly aided in getting a much better nights sleep. Coupled with great service it has been a thoroughly enjoyable purchase.

4
Great mattress, great price.

Took about 2-3 weeks to arrive, but this was over the holidays so can understand them being busy. Two gentleman dropped it off and inside the front door. Mattress doesnt seem as soft as in store, but I am sure that will change over time, other than that very comfy mattress at a great price! Would recommend to anyone to check the dreams ebay store if they are able to fit a super king bed.

4
Very comfortable

Tried lots of mattresses in store but this one felt just right. Soft comfortable topping but you feel the support underneath. When it arrived we left it open on the bed for a good few days as gel had a very chemical smell. Quite overpowering so lucky we have a spare room. It took three weeks or more before the smell waned. I would have scored this a 5 star if it wasn't for the smell.

5
Worth the pricey tag. Great mattress.

A beautifully comfortable mattress. Although pricey, it was definitely worth spending on this. I find it immediately comfortable and sleep well but hubby is still adjusting from old mattress. Soft but very supportive. I had to buy new fitted sheets as this mattress is very deep. Had lots of help and advice in store but were allowed time alone to discuss our purchase without pressure.

5
Best night's sleep ever, hugely recommend!

I had read other people's reviews of this mattress, and it persuaded me to try it for myself. This is by far the best mattress I've ever slept on, no exaggeration. The 3200 springs, the memory foam top and the cooling gel all combine to make every position comfortable. I've never slept so well! The only problem I have is how hard it is now to get up in the morning, I'm so comfortable!

5
Best Nights Sleep for years!

We were not sure what we wanted, as I had broken my back some years ago. The staff were brilliant and extremely helpful with their advice and time. We tried many mattresses, and the Therapur ActiGel we chose has not disappointed at all. It is always a worry buying something so important, but the 40 day trial period is a brilliant idea, it really helps to make the decision easier.

5
Amazing!

If you have lower back pain and sleep on your side this is the mattress for you. We went and did the sleep match thinking it wouldnt be that good and boy were we wrong! We tested this out in store and immediately loved it. Weve now had it at home almost a month and my back pain is non-existent in the mornings now, and its SO comfortable. Get in your local store and give it a go!

5
DEPRESSIONS IN THE MATTRESS.

The mattress was very comfortable in the shop, and at home too, but when I had slept on it for a couple of nights I was little alarmed to see that I had left a depression in the mattress. Was this right? Was it giving way? All is well. Depressions or not, I have a problem back and have had no problem since I have had the new mattress. It is still very comfortable. I love it.

4
Good quality

I dont feel any cooler sleeping on this mattress compared to any other so I wouldnt recommend it for that, but its a decent mattress still. I was worried it was too hard the first night. But I have slept well every night since so no complaints! You need to make sure you get the deep fitted sheets as its a thick mattress and makes the bed a lot higher than we were expecting.

5
King size therapur 3200 mattress

This is a really comfortable supportive bed mattress the cushion top is really snug but the mattress forms a good base to sleep on, we were a little sceptic about purchase but with better sleeps Im not having restless twist and turning sleeps, the bed also doesnt get too hot from body heat like my old bed did so it feels cooler really very please we made the choice we did.

3
Its ok

I purchased this about a month ago. For the first couple of days it was a bit uncomfortable but I suppose that was becasue my body was trying to get used to it and I ached for a couple of days. I am getting used to it but still dont get the wow feeling when I'm lying down on it. My wife who suffers from back problems hasn't complained so I guess she is finding it comfortable!

5
Sturdy yet comfortable

I received this mattress just over 2 weeks ago and so far my sleep has improved massively. Its easy to turn the mattress even with limited space for one person due to the handles on the sides. Its a dream to get into bed on a night and Im hoping we have many more nights of good sleep and for someone who struggles to sleep very much at all this mattress has been a godsend!

5
Wonderful support

We bought this mattress as we both suffer from bad backs. It was worth every penny! We are sleeping like logs, neither of us notic if the other turns over in bed as the mattress is so stable. Our bad backs have improved and we would highly recommend. Only one drawback; the mattress is very heavy and needs turning every week. This is a real struggle for us as pensioners.

5
Excellent Mattress

We were looking for a new mattress and having tried a number in store prior to purchase, we selected the Therapur Actigel Response 3200. Having had it for a month we are really pleased with it and can honestly say we are having the best nights sleep we have had for many years. The mattress is so comfortable and we would have no hesitation in recommending it to others.

5
Very comfortable. Not too warm, not too cool.

Now had this for about a month and we are both extremely impressed with sleeping comfort. My wife has severe orthopaedic issues, suffering from both polymylegia and fibromyalgia, and since using this mattress has enjoyed good healthy sleep every night. No more broken sleep, no more aches and pains in the morning. Just a good nights sleep for us both. Thank you dreams

4
Move comfortable matress

Plush and supportive new mattress. Bought this after trying a mattress in a box - too warm. This one is a little warmer than our last one, but supportive and comfortable. Hopefully get another 8-10 years out of it. 1st delivery attempt did not happen and they did not contact us to arrange another date. Chased up Dreams and arranged another date, which went as planned.

3
Good service but not sure about matress

The service with Dream was actually really good. I had some issues with the finance provider originally. Someone from the Tele sales team sorted out pretty quick after I got in touch. I'm not sure if it is something about the matress or myself but I have actually not been sleeping well after the purchase and my wife complains it gets too hot.So difficul to recommend

5
TheraPur ActiGel Plus Response 3200 Mattress :)

From the 1st test in Dreams Lincoln this mattress gave you a huge cuddle. It's dreamy & cuddly. We both suffer with bad backs but are able to sleep & are able to move freely when we get out of bed. However, the one problem is you don't want to get out of it. Fantastic. Definitely recommend. Thank you to Andy at Dreams for helping us choose the right mattress.

5
Beautiful bed

I had a few issues picking a new mattress but when I came to Dreams the staff were great, I was measured on the sleep mattress and although I didnt like any of them that was suggested Andria was so knowledgable about suggesting ones would suit me. This mattress is so comfortable and so much better than my previous one. I live it so much. Thank you Dreams!

5
fantastic comfort

we bought this a few weeks ago and by far the best thing we have done ! fantastic comfort, wish we had bought it a few years earlier. Comfy, cozy but not too warm and the beat nights sleep we have had in a long time. Could not recommend highly enough. Staff were friendly and a great help, a pleasure to deal with. Delivery staff were fantastic as well.

5
Wonderful mattress for a good nights sleep

Bought this mattress around a month ago and at first I was not sure as we were so used to our old mattress however I am now feeling the benefits of a new mattress. It is extremely comfortable, we both get a good nights sleep without disturbing each other when we roll over and its excellent quality. Also no more rotating the mattress every 2/3 months.

5
So comfy!

I recently purchased this matteress. We had booked our selfs in for the test ved and its really helped toward the purchase of our new bed matteress ect. This mattress keeps us at a regulated temperature which is just perfect to wake up and not feel all muggy and horrible likely you wake up from a great nights sleep feeling great and ready for the day.

5
Sleeping on a cloud!!

Purchased the king Therapur Actigel 3200 mattress, one of the best purchases we have made. Took a few days to get use to it however now it is dream to get into bed. Its keeps you cool all night but still feels cosy. The gel and memory foam technology moulds your body so you feel supported in bed. We always woke up with sore bits now they have gone.

5
As comfortable as I expected

I had my new mattress delivered just over two weeks ago. Straight away I noticed the improvement on my old one. It provides the support I require without being too firm. I believe the high number of springs makes a great difference. The ActiGel Plus makes it very comfortable. I'm very pleased I chose this mattress and the value for money it offers.

5
Total comfort mattress of excellent quality

Lovely soft comfortable mattress, very well made and of excellent quality. Very deep mattress which for me fits perfectly inside a tv bed frame comfortably. Would most definitely recommend this product not only for comfort but for value for money too. Ive bought much more expensive mattresses in the past but this one out-ways them from all aspects.

3
comfortable but i was expecting to sleep better.

had this mattress for a few weeks, its comfortable but not as good as I thought it would be, perhaps it takes longer to settle in to it. I also had to purchase extra deep sheets but they still come untucked because I am a restless sleeper. unfortunately at least once a night I have to get out and tighten the sheet as it gets hooked on the top part.

5
Great quality & value for money

I bought the bed and frame a month ago, although I had a major problem with the delivery service, the products themselves are exceptional, two thirds of your life is spent in bed so why should you go cheap and buy rubbish quality goods. Dreams beds are fantastic!! Highly recommend, but once purchased you must call immediately to confirm delivery.

5
Soft but very supportive

I bought this a month ago and have now broken the mattress in, it is really soft and squishy but i feel well supported and dont feel like I'm inside the mattress unlike memory foam mattresses. It has a nice hotel feel to it. The only problem is the mattress is quite thick so it is hard to get my fitted sheets on but i get there in the end.

5
So Comfy!

I got to admit I was not happy spending so much money on a mattress, but after 2 nights kip my fears were gone. It is so comfy! I don't get on well with memory foam as I find it too hot, but this mattress is Gel so doesn't heat up meaning I get a comfortable nights sleep. Wish I had brought one sooner as it's the best investment I've made.

5
Sleeping on a cloud

Very pleased with this mattress....i havent found any dipping in the mattress after 2 weeks of use as other reviewers stated(and i have 2 kids constantly climbing in it) definitely need a good sturdy bed frame for it as its very heavy. Handles are a useful aid when rotating. No funny chemical smell upon arrival. Great delivery team as per.

5
Ultimate comfort

We purchased this bed a month ago after deliberating about the price. It was more than we wanted to pay but worth every penny. I suffer with arthritis and it has been a long time since I have been so comfortable. I wake up some mornings and I have not moved as opposed to tossing and turning most nights. I would highly recommend this bed.

4
Comfortable

I bought this nearly a month ago and have had some very good sleep, the reason for only 4* is that it is designed to keep you cool which in my case it doesnt. I run warm anyway and thought this will regulate my body temp but it doesnt. Apart from that this is a very nice and comfortable mattress that ensures I have a good nights sleep

4
Sleep at last!

I purchased this mattress a few weeks ago, it was well needed. After spending a substantial amount on another brand and trying to perceiver with it for a couple if years. My back was in agony and had no restful sleep. My prayers have been answered, my therapur mattress is like sleeping on a cloud, my life has changed!!! I love it.

5
very comfortable

This mattress is very comfortable and is very supportive, i hardly roll on the mattress even when my fiancee moves on it, the only thing with thte mattress and its not a downside at all is the top of the mattress is quiet slippy therefore i had to buy sheet straps to prevent the sheet riding up the sides when im asleep at night.

5
You get what you pay for.

After visiting this was the most relaxing I tried. The mattress is soft without you disappearing into it which is helped by the top gel layer too. It is worth bearing in mind the depth of the mattress when buying the frame, because it is so thick I wouldn't have wanted any higher. Very happy so far after a couple of weeks.

5
This mattress is brilliant!

We have had this mattress for two weeks and it has been a blessing. The support it gives has reduced our bodies from aching, meaning we wake up more refreshed. The acti-gel rocks! Not only providing a delightful surface to sleep on; it has helped me sleep better and cooler. Couldnt recommend this mattress high enough.

5
Very comfortable and supporting. Great price too.

My partner had back problems and i had neck and shoulder problems and we needed a better mattress. We got recommended a number of mattresses but this was out choice balancing comfort and price. The results.....comfortable nights sleep and no pain anymore. I was sceptical but this really did help. Very pleased.

5
Really helped with my neck/back

Our old mattress had me regularly waking up with neck ache (and subsequent headache), maybe 3 times a week. We've had this mattress for about 2-3 weeks now and I've not had any issues since. Really looking forward to getting a comfy, full-nights sleep once the kids are old enough to not wake us up during the night :D

5
Wonderfully comfortable

This mattress was chosen for us by the Dreams computer testing bed. Its spot on for . Best mattress we have ever had and great nights sleep have been had. Will be buying another one for another room. Not cheap but you get what you pay for and in this case I think you get a lot in terms of comfort and structure.

5
Absolutely amazing

This mattress has changed my life! It is so incredibly comfortable i don't know where to begin. Before having it i had a silent night with a foam topper. I woke up daily very stiff and in pain, to the point i couldn't turn over. Now i am able to move around, turn over and sleep through the night without any pain.

5
Back pain no more!

I've had this mattress for less than a month it's not a soft as it was in store but I'm assuming that it will get softer over time. But wow so comfy, I used to have back pain a few times a week from our old hard mattress, haven't had back pain once since buying this. A great nights sleep every night so far.

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Questions and Answers About The TheraPur ActiGel® Glacier 3600 Mattress

Prospective customers had the following questions about the product

Can you use a mattress protector with this bed? If so which is best so you still get the benefits of the cooling gel.

Answer: We would recommend using a mattress protector as this will help to keep your new mattress clean and hygienic, helping to prolong its life. In the range of mattress protectors we offer a TheraPur Cool mattress protector, this is faced with 100% cotton for natural breathability and is filled with unique Quadfill fibres which are both breathable and encourage temperature regulation. As a result, this will help keep the cooling benefits of the gel.

CAN YOU USE AN UNDER ELECTRIC BLANKET WITH THIS MATTRESS

Answer: Electric blankets can be used with all the mattresses however we do not recommend that they are placed directly on the mattress surface. In addition, using an electric blanket may alter the comfort grade of the mattress depending on the mattress type.We also recommend following all guidelines and instructions specified by the manufacturer of your electric blanket.

What is difference and benefits between zipped and not zipped mattresses?

Answer: The difference between a zipped and non zipped mattress is that one mattress is a whole complete mattress and the other can be joined/separated by a zip.The main purpose for the zip it to allow the mattress to be separated for either allowing ease of maneuvering the mattress into a property or to have the option to split the mattress into separate. beds.

Does this mattress bend at all worried about getting it up my windy stairs

Answer: All mattresses can bend slightly but we would not bending enough to get up windy stairs. We would recommend buying a Zip & Link mattress instead which can be a King or Super King and splits in half so that the delivery service crews can take the mattress up tight stairwells.

I know Sleepeezee and therapur are the same company. Can you tell me if the sleepeezee Poise 3200 the same as this type please?

Answer: Yes, Sleepeezee do manufacture the TheraPur range.The Response 3200 has very different fillings including the exclusive ActiGel foam and a different ActiCool cover compared to the Poise 3200 so they are not the same product.

Which mattress protector for this bed as the one provided doesn't fit the bed properly and makes the bed uncomfortable (bed feels more comfortable without the protector) but is required for the bedplan insurance

Answer: Apologies for the issues you are having. Any mattress protector should fit so it's purely based off personal preference. Please do get in touch with the customer service team also, as they will be well-placed to advise further. Thanks, Dreams.

Hi. Your FAQ says your guarantees are from 1 to 10 years.. Why does this mattress being such an expensive item only have a 1 year guarantee.. And going by some of the bad reviews on this mattress such a small guarantee is very off putting

Answer: Our mattress guarantees vary depending on the mattress brand.This mattress has a standard one year guarantee, however you can purchase an additional 8 year guarantee on the mattress for peace of mind.

We have had this mattress 8 months, have turned it regularly and it has gone flat and leans to one side and bulges at the bottom. My last mattress lasted years at 1/10 th the cost. Its now flat. What could have gone wrong ?

Answer: Good afternoon We're really sorry to hear you are having issues with your mattress. Please get in touch with the customer service team as they are best placed to assist you with your issue. .

How much does this mattress weigh in kg?

Answer: Please find the weights for each size below:Single - 28kgSmall Double - 36kgDouble - 43kgKing - 48kgSuper King - 57kgSuper King Zip & Link - 57kg

Hi. Do you need a specific sheet to cover this large mattress? As our standard one only really covers the top layer and a quarter of the big part of the mattress. Or does the big part usually just remain on show?

Answer: The depth of this mattress is 32cm so we would recommend using a fitted sheet that is as deep as this in order to cover and protect the whole mattress.

I have just purchased a Therapur ActiGel plus Response 3200 D Mattress, Is there a specific Base suitable for this mattress.

Answer: All of the divan bases and bed frames are compatible with this mattress. We do sell a TheraPur divan base to match the brand of your mattress.

Is the gel top always so cold? Store wasnt too warm but I found it cold and that was with clothes on! Bit worried its freezing when you climb into bed naked? Do you think in a warm house and with a sheet on it might not be so cold?

Answer: I do apologise, if your house is warmer than the store this will warm up the mattress, and a sheet will also assist with this.

Can this mattress get professionally steam cleaned or would that damage the gel layer?

Answer: A professional steam clean would be suitable for this mattress, we would just advise not to use any cleaning detergents.

Would a slated spring base be suitable for this mattress ?

Answer: Thank you for getting in touch with your question. a slatted spring base would be suitable for this mattress.

Hi does this mattress require regular rotation/turning?

Answer: This mattress would need to be rotated head to toe weekly for the first three months, then every month thereafter.

How does the zip mechanism work? Is the pillow cover whole or is the cover (top) also split in two? How much does someone sink in if they are in the middle. Can it be felt?

Answer: The Pillow top is separate so the zip will link the Mattress core together. With sheets this shouldnt be felt.

Electric blankets: one of your replies was: Electric blankets can be used with all our mattresses however we do not recommend that they are placed directly on the mattress surface. So where would the blanket go, please?

Answer: We would advise to place an electric blanket on top of a mattress protector.

Hi, I bought some of these mattresses and was wondering which mattress topper would be best for super king and king as you've sold out of the super king?

Answer: Any of the mattress toppers that we sell would be suitable for this mattress.

Is this mattress delivered in a rolled or compressed form? Or does it come flat (in natural state)?

Answer: This bed would be delivered flat, in its natural state. .

What is the weight of the King Size of this mattress? (Therapur Acti Gel 3200)

Answer: The weight of this mattress in a King size is 48kgs.

In the description it says it has a 1 year warranty is this correct? As the equivalent from a different seller is 10 years

Answer: This mattress is only covered by a 1 year guarantee.

Can this mattress go on a slated bed

Answer: Yes, this can go on any UK standard mattress. .

I have the TheraPur ActiGel Plus Response 3200 Mattress is this suitable to use on and electric ottoman frame .

Answer: Yes this mattress will be suitable.

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