TheraPur ActiGel® Glacier 3600 Combination Mattress Rated 4.6/5 based on 1252 customer reviews
TheraPur ActiGel® Glacier 3600 Combination Mattress

TheraPur ActiGel® Glacier 3600 Combination Mattress

£1399.00
sleeping cat
55p per sleep based on average mattress lifespan
Single
Small Double
Double
King Size
Super King
With Divan Bed Set
With Ottoman Bed Set
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Pros & Cons

Here we collect tests, guides and product reviews so that you can create a picture of what others think about the product. This analysis and review is based on my experience and a decade of industry insight.

We really like the gel comfort layer, it is both breathable and soft with many of the bounce back and luxurious properties of an equivalent memory foam model.

Price point reasonable given the high quality materials utilised.

Pillow tops are a bit marmite in the industry, some love them, some do not. Think of it as a permanent mattress topper that cannot be removed, ideal for those who need a bit of extra comfort, but not suitable for all.

Read why our sleep experts loved it ›

Who is it best for? powered by SnoozeScore

In our experience, the materials and construction that go into this product can make it suitable for the following people.

Combination sleeping, all positions sleeper icon
For combination sleepers
Suitable for back, stomach and side sleeping.
inhaler icon
Good for allergies & asthma
This mattress has anti-allergen properties
Temperature regulation icon
Great temperature regulation
Breathable materials keep you cooler.
Reduced partner disturbance icon
Reduced partner disturbance
Pocket springs work independently to one another.
Roll together prevention
Roll together prevention
Independent springs help prevent roll together.
Sleep apnea icon
Helps those with sleep apnea
Soft and medium tensions promote side sleeping.
Snoring icon
Helps prevent snoring
Promotes side sleeping which stops snoring.
Acid reflux icon
Helps with acid reflux
When paired with a compatible adjustable bed.
Toss and turn icon
Good for those who toss and turn
Materials like memory foam can restrict movement.
snooze score logo Still not sure if the TheraPur ActiGel® Glacier 3600 Combination Mattress is suitable for you? Answer 4 simple questions with our quiz Take Suitability Quiz

Why our sleep experts loved it

The TheraPur ActiGel® Glacier 3600 Mattress is one of the newer mattresses offered from Dreams and has some high-end properties that make it a great choice for your next mattress. Made in the UK by expert craftsmen, this mattress comes in medium tension, the middle-of-the-road, ideal choice, for the vast majority of the population. You may find this mattress slightly too firm if you have a very low BMI, while you may find the mattress too soft if you have a high BMI or suffer from back pain. Typically though, this is more likely to be a suitable choice.

The TheraPur ActiGel® Glacier 3600 Mattress mattress comes with a pillow top cover, this is like having a permanent mattress topper included with your mattress, this makes for effectively double the comfort. In practise, it can make putting on sheets a bit of a pain, but the minor inconvenience is generally offset by the additional comfort layer and quality.

To help prevent overheating while you sleep, the mattress comes with trademarked ActiCool fabrics that have cooling properties to ensure you are never too hot, nor cold while enjoying REM sleep.

Reviews for this mattress are strong with an impressive 600+ reviews and growing steadily. Satisfaction remains strong also, with 88% of people recommending the product after prolonged use. Positive feedback mainly comes from a subset of people who were suffering from back and neck pain who are now pain free for the first time in years. That alone should go a significant way in showing the pro points of such a mattress specification. It's not all good news however, a few of the one stars do mention some quality control issues on a small number of products through the covid era when manufacturing was gridlocked. The good news is that as normalcy resumes we are beginning to see these filter through and more positives stack up.

What's more, the TheraPur ActiGel® Glacier 3600 Mattress has a new brand ambassador in the form of Jade Jones, British Double Olympic Champion in Taekwondo. The athlete is keen to bring to light all the benefits of the mattress, stating "The TheraPur ActiGel® Glacier 3600 Mattress has been a real game changer for me in ensuring I’m well rested ahead of big training days and, most importantly, big competitions." Strong praise from someone who needs a deep sleep.

*some elements of this review and the reviews supported by customers were offered against the previous model known as the Therapur ActiGel Response 3200 Mattress. The Glacier 3600 Mattress is an upgraded model that takes everything that was great about the response and added more springs for enhanced support and better body contouring.

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How does it feel?

Personalised feel depends on bodyweight. Adjust your weight below to get an indication of how the TheraPur ActiGel® Glacier 3600 Combination Mattress may feel.

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Photo submissions

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Price History

The price graph displays the lowest price over time excluding shipping.

Quantitative Measurements KPI question mark
Of The TheraPur ActiGel® Glacier 3600 Combination Mattress
Here's how the product performs based on the materials and composition when compared to other products of similar price point. These measurements are produced using a combination of specification-heavy algorithmic data points and our own hands on experience.

Quantitative Measurements KPI question mark

Here's how the product performs based on the materials and composition when compared to other products of similar price point. These measurements are produced using a combination of specification-heavy algorithmic data points and our own hands on experience.

Suitability

*Assuming average weight, suitability will vary dependant on body type, use the quiz above for a more tailored guide.
  • Back Sleepers
    ★★★★★
    ★★★★★
  • The amount of support offered from a mattress will vary depending on the firmness of the tension and the type of support layer used. Based on a person of average build.
  • Side Sleepers
    ★★★★★
    ★★★★★
  • If you sleep on your side you typically need a supportive tension that is not too firm, nor too soft. This is because your hips and shoulders need adequate sinkage.
  • Stomach Sleepers
    ★★★★★
    ★★★★★
  • Stomach sleepers need a reasonable amount of tension in the base support layer to adequately offer body contouring and help prevent aches and pains. Results will vary based on your build.

Performance

  • Breathability
    ★★★★★
    ★★★★★
  • Mattresses that feature breathable materials help promote airflow and keep you cool making for a more hygienic night's sleep.
  • Turning on mattress
    ★★★★★
    ★★★★★
  • Certain materials like memory foam can make it difficult to move about on the mattress while you toss and turn. Same too for pillow tops which can create a cloud like sensation which can make manoeuvrability challenging.
  • Stability
    ★★★★★
    ★★★★★
  • Depending on the type of support layer in place can have an impact on stability, edge to edge support and roll together prevention. Pocket springs of a firmer tension will have better stability than open coil soft tension, for example.

Odour

  • Initial Odour
    ★★★★★
    ★★★★★
  • Materials in mattresses, particularly memory foam and rolled bed-in-a-box mattresses can have an initial odour, this is typically short term and reduces considerably within 24 hours.
  • Long Standing Odour
    ★★★★★
    ★★★★★
  • Certain materials inside different mattresses can produce a small odour. Typically this is short term rather than long standing but there are minor exceptions.

Brand Rating

  • Overall Brand Rating
    ★★★★★
    ★★★★★
  • This is based on community driven customer reviews tied to product reviews and grouped together at a brand level to produce a score.

Reviews

Let us know your thoughts on a product or view reviews from others. Please note that WantMattress does not verify whether the user has used or purchased the product.

4.55 - 1252 reviews

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Newbie12345
via Dreams
4
I am a full 3 weeks in and until the past week, was on the fence about this mattress. It was incredibly hard when it came and I wasn't sleeping very well or very long. The first night I recognized the signs that the mattress was too hard for me with my upper back incredibly sore and did not want to go to bed. The second night was slightly better but still not great. I decided to spend 10 mins daily "crawling" all over the mattress to try to work it in. By the second week I was sleeping better and it had softened a bit but not too much - my eyes felt SO tired. The third week in and it has softened considerably and now look forward to sleeping. I am asleep in about 10 mins max whenever I crawl into bed. I am a hot sleeper and so far haven't had any issues or at least am waking up to readjust before I am drenched in sweat (my previous mattress which I ADORE is latex and while I love it, do have issues with heat. Memory foam is completely out of the question). I can say that my mattress now feels like it did in store. The only thing is it does look like it has an indent that never fully went back where I typically sleep. It appeared after the first night and even though I have rotated it weekly, hasn't gone back. The strange thing is if I strip the bed, it doesn't look as obvious as it does with sheets on.
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KLS50
via Dreams
5
After trying a number of different mattresses over the last ten years including most recently an Emma Hybrid and still suffering with a stiff and aching back we tried our luck at a newly opened Dreams store. We were welcomed in, asked about our requirements and budget then popped onto the sleep system to determine what kind of mattresses were best suited. Once off the bed with a fresh coffee in one hand and a pillow in the other we were taken round to try out all the mattresses on the list. The TheraPur was I believe the second tried and I kept going back to it. I would have loved the first mattress we tried but that was way above our budget as it turned out the TheraPur was twice our budget but having tried all the mattresses on the list plus some more besides it was the TheraPur that I really felt the most comfortable on. So far, about three weeks in and no regrets! It is so comfortable, supportive and firm with the sprung mattress and soft (not too much) enough to feel cushioned with the memory foam topper. Its certainly not cheap but Im hopeful it will be an investment that pays dividends!!
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Verified Buyer
via Dreams
5
Hope I have enough characters to express my feelings. Bought this mattress to replace my 12+ year old memory foam mattress. Had started with back pain long before lockdown, thought it was due to old mattress. We went to dreams as soon as we could once lockdown was lifted. We had a very helpful sales chap, went on the diagnostic bed that they have, tried the selection of mattresses that it recommended, eventually chose this mattress worried as it really is difficult to know how it is actually going to be once home and slept on. Reassured that as long as we kept the protector on, we could exchange it if not happy for uptown 30 days. I can honestly say that we really couldn't be happier. It may sound corny and forced, but I really am sleeping better, not waking at night and best of all - absolutely no back-pain. I rarely bother to write reviews, but I seriously and strongly recommend this mattress to anyone and everyone. We have the super-king zipped together model. A little more expensive, but really well worth the little extra. I really couldn't be happier.
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Verified Buyer
via Dreams
4
The mattress is excellent as good as the previous acti gel mattress we purchased 5 years ago: which we only changed as there was a lump in the middle of the mattress making it difficult to get close. However we are dissapointed with your price match promise and try before you buy . On line this mattress was 100 cheaper: we requested the difference in price and was advised that as we did not request on purchase it was not available to us. This is not what was expected from Dreams surely it is a standard policy? If not is should be explained to the customer on purchase. Also the 40 day try before you can return is not explained fully Apparently you need to keep the matress for 30 days we are a little concerned that the dividing lump is already beginning to develop On a positve note Mark and his colleague delivering the matress was brilliant : unable to provide a review due to the term and conditions of your request This is very unfair to two excellent delivery people.
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Harry21!
via Dreams
3
We purchased the mattress after trying it in store. It was incredibly comfortable and soft store so had no hesitation purchasing it. On arrival the first weeks sleep was fabulous however we started to notice the dips where our body weights are were not springing back. We are both quite light so wasnt due to this. There was a ridge in between the middle of the mattress starting to appear and after only a few weeks sleeping in it didnt feel confident it would be a mattress to last in comfort levels. It started to feel less supportive and more like a firm mattress. Dreams were absolutely amazing with the comfort guarantee and even though it ended during lockdown they honoured the replacement and we have now replaced with a Tempur Cloud. Thank you to Dreams customer service for your quick response and no quibble replacement . A great experience and would have no hesitation to purchase from Dreams again.
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Julie Marsden
via Dreams
5
Excellent experience A few weeks ago I bought a Therapur Actigel Glacier 3600 mattress and was really impressed with Dreams Blackburn branch. Sadly I have really struggled with this mattress due to long standing back problem however have to note hence reason for 5 stars the overall quality of this mattress is excellent. So we popped in and had a chat with the manager Inny who offered superb advice and I arranged to go in and spend time trying different mattresses. We went back to the Blackburn branch and Sully helped us throughout the morning giving advice on a variety of mattresses that finally enabled us to choose a new mattress that met my needs. A comfort exchange was arranged and agreed the next day along with a delivery and collection date. Massive big thank you to Inny, Sully and all the staff at the Blackburn branch for going above and beyond. Would certainly recommend
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AGrey
via Dreams
5
Was hesitant to purchase such a pricey mattress as i tend to settle for the cheaper option of things to save money. But due to me ticking all of the boxes of the types of physical pains a quality mattress can help alleviate, I managed to convince myself that this was one area where i should go cheap. And i dont regret that decision whatsoever. I tend to wake up in the middle of the night to go to the toilet, but there have even been times where im so comfortable or there is so little pressure or strain on my bladder, that i can go straight back to sleep and get a full nights rest. I wake up well rested despite my physically demanding routine and spring up from the bed as soon as my alarm goes off. Although, admittedly, that was a bit difficult to do the first few nights due to how comfortable it is. Overall, I will no doubt be back to purchase one of these in 8-10 years time.
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Verified Buyer
via Dreams
5
At our appointed time went to DREAMS IN Derby and met a very pleasant and knowledgeable staff member, Joanne who after taking our sleeping profile showed us a number of beds for us to look at. Should just say, before were came we felt a little uneasy about our security re Covid. We needn't have been, everything was so clean and wherever we went someone was spraying behind us. We decided on the Therapur 3200 Mattress, Just firm enough but with the topping "pillow" of 4cm Gell foam, my wife and I agreed it was the most comfortable we had tried, so we ordered it. It came a week later on time, but in the middle of a cloudburst. The 2 delivery guys, without being asked to, did very well by putting shoe protectors on once inside our front door, and no problem. We have had the mattress now for 2 weeks and it's fabulous, just firm enough and the top is cool.
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Shell H
via Dreams
3
Must admit im slightly disappointed with the mattress. Theres been a dip it in since the first night! I assumed the gel would reshape once I got up on the first morning, but nope still there. Theres also a slight bulge on the side where i sit to take my slippers off, get in etc. Thats what I'd expect after 2 years, not 2 weeks! It also smells. Not an offensive smell, just new plastic smell, but it gets a bit much after a while and woke up with a headache the first few days. Still got a slight whiff now after 2 weeks, but not as bad. Also, surprisingly heavy - need a second person to help turn it. There feels like theres metal rods around the bottom edges, so trying to pull the corner back to get the sheet on isnt wasy! Overall it is comfy and im sleeping better. Just disappointed with the "wear & tear" showing straight away considering how much it costs!!
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Stiffjoints
via Dreams
5
Our new mattress arrived a week ago I spent the day going up laying on it & it felt cold & not as soft as the one in store, certainly not a cloud feeling. When my hub got back, I said I don't like it & not paying all that money for that ! Anyway after the 1st morn we both said I don't feel so stiff & I had to change my thermal pj's as I got too hot. Roll on 1 wk OMG we never realised a mattress would make such a difference to your life, our knees, back stiff joints have all disappeared. After sitting on sofa it was slow getting up thanks to stiff joints now no problem straight up ! I think it prob takes a wk to break it in as last night I got in & it felt more soft & cosy, gotta turn it today to break the other end in now ha ha. I never do reviews but I can honestly say this is worth every penny for our bodies to feel our age again !
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Ben and Jade
via Dreams
5
My partner and I had been suffering with poor sleep for years on our old mattress, but thanks to our new one the only issue is not wanting to get out of bed! This mattress is actually unbelievable, I have never slept so deeply and comfortably every single night. The mattress has a cool gel layer on top so you still get the comfort of memory foam but without feeling like youre sinking or overheating. It gives fantastic full body support, but particularly for my back which Ive always suffered with on our old mattress. Finally, the staff in Dreams were really friendly, helpful and knowledgeable. We had no idea what we actually needed in a mattress so used the sleepmatch machine to pick the best for our individual needs - to say Im pleasantly surprised with how well it worked is an understatement.
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Pete66
via Dreams
5
We brought this mattress back in March but due to the issue's with Covid-19 we waited until June for its delivery. All I can say is that it was well worth the wait!! This is without doubt one of, if not the most comfortable mattresses I have ever slept on. It is total luxury! I used to spend a lot of time in hotels in the US and always marvelled at the beds in most of the places I stayed. This mattress is even more comfortable than the ones I used to look forward to sleeping on when I was away. It gives fantastic support, whilst feeling soft and luxurious. From the moment you lay down on it you are in a special place and just know you are in for a goods night sleep. I wake feeling refreshed, relaxed and ready for the day. A fantastic investment.
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Jimbojim
via Dreams
4
This mattress felt great in the showroom and when it was delivered felt just as we remember it did. However...once you put the mattress protector and a sheet on it, you get a completely different feel from it. Almost as if the sheet etc have compressed the top layer and made it feel firmer. After a couple of nights we stripped the sheets off to get a feel for it again and make sure we weren't imagining it, and would you believe it felt just as soft as we remain the showroom. Don't get me wrong, it's still an incredibly comfortable mattress, it's just that now have that doubt in our minds that maybe we could have gone for the even softer option? Maybe this is just something to bare in mind when shopping for a mattress.
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Jane & Nik
via Dreams
5
Our new mattress is incredibly comfortable, not as cool as we expected due to the waterproof mattress protector required to keep the insurance cover valid but after nipping into Dreams and purchasing a Therapur cooling mattress protector we're hoping to change this. After our first week on the mattress it has noticeable indents where we lay in the top gel layer even though the air the bed throughout the day, but have been assured that this is due to settlement but if it continues to let them know, so we're happy customers. Every night now is pure joy as we're both getting a good night's sleep and waking in the morning without the aching joints we suffered previously. So far we are really happy with the purchase.
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nickbish
via Dreams
5
We bought this mattress just over two weeks ago and,although we tried it instore we both agree that this is way beyond our expectations. the mattress provides just the right amount of support for two people who both suffer with back problems and yet is without doubt the most all round comfortable bed that we have ever slept on. we have spent a lot of money inn the past on mattresses that have promised to provide the best sleep ever, but then failed to deliver. This mattress however does exactly what is sets out to do;it provides comfort in spadeloads and all the support that we need. I have always been an early riser, but i can say that for the first time i really do not want to get up in the mornings.
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Mcaneets
via Dreams
5
We took our time to whittle down the best mattress for us with the most helpful assistance from staff at the Halifax store! We visited the store twice and both times staff were equally as helpful - nothing was too much and they really helped us work out any queries we had. Since having the Therapur mattress i can honestly put my hand on my heart and say...we have never slept so comfortable and pain free! Well made is an understatement! Comfort is exemplary! We find it hard to get out of bed in a morning and that isn't because of the aches and pains but the sheer luxury that our new mattress provides us! Staff at Dreams Halifax couldn't have been more helpful! Thank you so much from us both!
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Catshazza
via Dreams
5
This was very expensive but we had some cash from parents so were fortunate to be able to buy. I woke most morning with hips aching. My current mattress was too hard and we had it long enough to justify a new one. We went for the cooling bit for the hot weather but you don't notice it when it is not very warm indoors. It is super comfy and I honestly don't have aching hips in the morning. When I wake up, my shoulders aren't aching either and I have gone back to sleep at the weekend, cat permitting, as I have been comfortable and wanted to stay there. Highly recommend! Only snag is that fitted bedsheets don't stay in place but I don't even care that they are clinging to the topper!
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McC27
via Dreams
5
This mattress may be expensive but it is excellent. for the last 2 weeks we have both had the best comfiest sleep ever, for a very long time we had been ignoring the state of our old mattress, but we took the plunge and decided to order this mattress, we tried nearly every mattress in store but kept on going back to this one. The mattress is very thick, the gel makes the bed seem cool but in fact at the moment you are toastie inside. I find the bed not cold when you first get in at night unlike the old one, in fact i have not needed bed socks at all. The mattress is very supportive, I do not feel any movement at all from my husband if he rolls over etc. Going to bed now is such bliss
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Catherine91
via Dreams
5
I originally discovered this mattress in store after trying the Sleep Match mattress finder. This was the second mattress on the list of five. After testing them all in store, I finally decided on this and having slept on this mattress for about 3 weeks now, I can say I am happy with the purchase. I've not noticed any lumping on the topper (as mentioned by other reviews that I'd read online) and it doesn't make you excessively warm at night, like some foam mattress. Nothing yet to indicate poor quality and overall, I have slept very comfortably with my new mattress. I'd highly recommend going to the Dreams store to try Sleep Match where possible - it worked very well for me.
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Mich62
via Dreams
5
From start to finish, the purchase of this mattress went like a Dream! The salesperson at the Stockton Store, Mark, was very helpful and knowledgeable about the products, advising us on our choice of mattress. Delivery of the mattress the following week went smoothly, with the two delivery guys being very friendly and helpful. The mattress took a couple of weeks to break in but now it is like sleeping on a cloud - we don't want to get out of bed each morning, it is so comfortable! I would thoroughly recommend this mattress to anyone wanting a cool, comfortable nights' sleep and also would recommend Dreams' Stockton Store for excellent customer service!
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David&@
via Dreams
5
Dont buy an internet mattress - go to a store and try one out first. We bought one off the internet from what was thought to be one of the reputable premium mattress makers - it was awful. Ended up going to a store and trying out mattresses instead. Whilst the mattress is at the more premium end, I have to say it was well worth it - especially because my back feels so much better now (not helped by the poor quality of the previous internet mattress.we sent that mattress back). I could already see the difference after the first night because the pain in my back was reduced.. and now after less than two weeks I wake up in the morning with no pain at all.
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Juledrop
via Dreams
5
We were reccomended this mattress after using the bed simulator. We've had a memory foam topper before but the gel topper was a new concept. Ive experienced hip pain after having 2 children and our old mattress wasn't helping. After a few days with this gel top I can wake up every morning pain free. It is really supportive but firm, and moves with you instead of the slight delay you can get with foam. And being summer the thermo control makes such a difference. I don't wake up clammy even when the nights are warm. It is quite high but I think the industry standard is like that now. A great investment to get such a good nights sleep. Well worth the money.
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Jenonnet
via Dreams
4
We needed a mattress that offered good support with soft comfort and we got it with this mattress. It has enough springs in to give good support without being too hard and the gel top gives the softness I need. We have noticed that the middle of the mattress has a hump down the middle in the mornings where neither of us have laid in the night, but that disappears during the day and by the next evening the mattress is flat again. It's a very comfortable mattress and has a cooling fabric on to help you stay cool in the night. I'm actually getting a good night's sleep for the first time in years! We love this mattress and would recommend it.
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Roseeb
via Dreams
5
Absolutely love this mattress! We've both slept much better since buying it and my other half has stopped waking up with a bad back or neck pain. We were surprised after using the Dreams mattresses finder device that you lie on in store that we needed a medium, not a firm. We thought with my other half being tall that a firm would be better for his back but this medium has definitely done the trick. The gel/foam top layer makes a big difference to the comfort level for both support and body temperature control. Even though it was more than we intended to spend, we thought you can't put a price on a good night's sleep!
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Chris69
via Dreams
5
This is the best mattress I've ever owned. I upgraded from a memory foam mattress and the difference is extremely noticeable. The bed leaves me with no aches or pains including my lower back even after sleeping on it for 10 hours. The bed does feel cold when jumping in however it warms up within a matter of minutes, whilst keeping the rest of the bed cool. I've never had issues with being too hot or too cold with this matters. The only downside I can think of is that it needs rotating every few weeks, and this tasks cannot be done by yourself due to the weight and size of it. Apart from that the mattress is flawless.
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Jupiter
via Dreams
5
Purchased this mattess off line, never done that before, always gone into store. But just didnt have the time. So was a little anxious. However, there was no need. This matress is so comfortable. It breaths and keeps you cooler on the hot nights. Warmer on the colder. Its so deep, and the top so soft and luxurious. The material is so gentle to touch. Its medium in density which is perfect for me. It support my back really well and on my previous mattress I was getting terrible back ache and hip ache. This mattress has resolved this for me. Highly recommend this mattress for it high quality and outstanding comfort.
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KarenvN
via Dreams
3
Had this 3 months now, mattress is comfortable, however, a ridge in the middle where we dont sleep. My main issue has been finding a fitted sheet large enough to fit a superking, gave up and got a flat sheet, mattress cover (therapur) does not fit well (not big enough despite being the correct size and you get horribly creased sheets underneath you. I do not find this a cool mattress as it is described to be, additionally it is so heavy its near impossible to get the sheet tightly fitting, overall an absolute pain as the sheet needs refitting every day. The sheet issue affects the comfort of the mattress.
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Lolly68
via Dreams
5
Best mattress we have purchased to date. This adds more support and comfort than just a memory foam mattress which is what we have had previously. The actigel topper provides the right amount of softness on top of the supportive base. You need to give it a couple of weeks for you to adjust to it as recommended (after using a mattress that kept leaving hollows) and it's great. It's not cheap but also not the most expensive but very pleased with the quality for the price we paid. Would highly recommend if you have back and joint problems and need plenty of support but like a softer topper to snuggle into.
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MadMad
via Dreams
3
Mattress nowhere near as cool or as soft as I recall from the Dreams showroom, however it is a really substantial mattress which feels like a hotel bed. We are much hotter at night with a 4tog quilt than we were on our previous mattress with a 15tog. Im not quite sure it warrants the price tag, weve had it for a month now and I wouldnt go as far as to say its blown our minds or we have miraculously lost all lower back pain. If we had paid 500 for it - we would probably love it, but we are a little disappointed after how the mattress felt in store compared to what we have at home.
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C. Adams
via Dreams
3
Firstly I found the mattress very deep my fitted sheets although I brought large deep fit were to small and kept slipping off. A minor point but worth a mention but after 3 night Im not feeling refreshed in the mornings Im feeling very numb down both my arm, hips and leg due to the hard base which is felt through the top gel top pillow. With my husband having similar issues which hes never really complained about before we have after 2 weeks weve decided Im afraid its going back we just cant get a good nights sleep. But Dreams are replacing frees of charge for another mattress.
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Ellie.T
via Dreams
5
My self and my husband brought this new mattress along with our new bed it is just what we needed this comfort is beautiful especially with the slip disc surgery my husband has had , the staff were very helpful and helped us to choose the correct bed for ourselves, the lovely man even helped to entertain our little boy I cant quite remember his name but I would 100% recommend shopping from dreams, the 2 lovely men also helped to assemble the bed once it arrived and how lovely they were chatting to my children about how one day they may be a builder , well done dream team.
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Verified Buyer
via Dreams
5
I need to say that this matters is ADDICTIVE to sleep on, unbelievably comfortable, super wonderful matters. Me, and my wife we used to have back pain front the old bed and matters, but since we have the new TheraPur ActiGel Plus Response 3200 Mattress we have no pain at all and we wake up fresh and ready for the day, I HIGHLY RECOMMEND this matters, we bought it in Superking size alongside a Superking size bedframe with a TV unit, unbelievably comfortable and worth the price 1000%, I can't recommend it enough! Thank you Dreams for this comfort, you are the best!***
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JoffJ
via Dreams
4
Used this mattress for 2 weeks now and it is a massive improvement on my cheap open coil mattress. It is extremely comfortable and provides really good lumbar support. It has cured my persistent back aches. I am still getting used to sleeping in it though and I am waking during the night. The only reason this doesn't get 5 stars is because my partner has not been sleeping as well, and we don't know if that is caused by the mattress or something else. She normally suffers from neck ache so we might need to figure out what pillow is best for her to use with this matress.
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Debily
via Dreams
5
Took a little while to get used to coming from a full memory foam mattress but now that the springs have settled, and the topper has softened it is very comfy. As an athlete I usually have achy muscles and joints to start with and sleeping on the mattress aids in recovery helping me wake with less pain. The gel topper keeps me cooler at night and I am able to be asleep for much longer periods through the night - have never been someone who sleeps through. I have had the mattress for a month so far however I am glad I made a good choice by purchasing this one.
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The Dude
via Dreams
5
I went around a fair few shops testing mattresses before I came to this one at Dreams. The second I tried it I knew it was the one I needed in my life. I've had it around a month now and it is so comfy. I can go to sleep so fast compared to how I used to. It does feel cool when you don't have any covers on but with a sheet on it feels warm but not too warm. I'm not sure how it will be in the summer but I am loving it right now (October). My wife sleeps cold and I sleep warm but we both seem to be comfortable on this mattress. It beats memory foam by Miles.
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Janette.
via Dreams
5
Having read both the positive and the negative reviews regarding this mattress, I decided to give it a go. I have only had it for a couple of weeks, so I cannot comment on the long term quality of it, but I can honestly say that this is, perhaps, the best mattress I have ever bought. Its not cheap, but I think having a good nights sleep is priceless. This mattress is so comfortable. The sumptuous pillow top as described on the Dreams product information, is just that - sumptuous. If you prefer a softer mattress then this is the one for you. I love it!
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MariaE
via Dreams
5
We bought this mattress 3 weeks ago and it is definitely worth the investment! My partner usually has trouble sleeping and doesn't get much deep sleep in, but this mattress has changed everything. As for myself, I generally sleep well, but I no longer have occasional aches in my body/neck due to sleeping in the wrong pose. Apart from this mattress being super comfy, the top layer of cooling gel adjusts to your body and helps you snooze throughout the whole night without waking up. The only negative - it is hard to get out of bed because it's so comfy!
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Jess 25
via Dreams
5
This is a very nice mattress if you like soft mattresses, unfortunately it was given the comfort rating of a medium and in my opinion this mattress doesn't come close, as I wanted a medium I found this mattress was not for me and as it has very little support it just made my backache worse. I will therefore being doing a comfort exchange for a harder mattress. The mattress itself is lovely, but Dreams let me down by giving it a medium rating rather than a soft rating. I feel very let down by dreams misleading me which has now cost me a lot of money.
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Eddiebedzy
via Dreams
5
I cannot rate this product enough! Such a contrast feom previous sleep experience. Aches and pains in the morning...gone. Discomfort during the night gone. Tossing and turning... gone. Too hot.. too cold.. gone. Dont get me wrong i was apprehensive about the cost of the purchase. Don't be. The quality and amount of sleep i get now is worth so much more as its improved my quality of life! Cheaper to buy than a new phone handset and contract for 2 years so why deny yourself this game changer! Thankyou so much for literally a new lease of life!
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Sarah8916
via Dreams
5
We went to dreams because my husband had bought a hybrid mattress from an online company (with a 100 day trial) but it didn't take long for me to have awful backache!! It was too hard. We needed a supportive matress that was also a bit softer for me. The lady took us round the shop and helped us choose one that we were both happy with. My husband is so happy with the mattress too, he was worried it would be too soft but with all the extra pocket springs it's very supportive. We're so happy with our choice! Super comfortable and well worth the money
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AMP.
via Dreams
5
I went to Dreams with a matress in mind and i was kindly met by Linda, she very politely asked if she could help so i told her the name of the matress i wanted to test. I wasn't entirely sure about it's comfort so Linda introduced me to the Therapur range, there were three mattresses with different amount of springs so i spent about forty minutes laying on all three until i chose the one most comfortable to me. My matress arrived on chosen date and wow what can i say! The best nights sleep in such a long time and i continue to have them.
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TNRN
via Dreams
4
I bought this mattress whilst it was on sale for an extremely good price. It was delivered 3 weeks ago and the service was amazing, the delivery men were polite, clean, and observed social distancing. As soon as we set up the bed and laid on the mattress it was heaven - comfortable even on the first night! I cannot fault the comfort levels on this mattress, however it has started to sag slightly already where we both sleep and the middle of the mattress is firmer than the sides (just means more star fishing for me to even it out!).
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Kfav1982
via Dreams
5
Needed a replacement for our 7 year old mattress that had sank pretty badly in places but was still a decent mattress. I suffer from back problems and needed medium firm however my wife doesn't like firm feeling mattresses. Opted for this one as gives the best of both worlds. Cooling effect is good but once you put the mattress protector (Therapur cool) and then a sheet it's not as noticeable- great for anyone worrying about it being too cold. Have been following the rotation instructions and just hope it lasts for years to come
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Jeffie
via Dreams
5
This bed is absloutley everything I wanted and more, I never want to get up anymore and feel myself and the duvet have become one. It's the comfiest bed I've ever had and I have zero regrets about going super King because now I can starfish without my other half complaining. His input for this review that it's very deep so get a deep fitted sheet. 35cm, You're welcome. The only problem weve had was that when putting the bed onto the base there was a splinter and it ripped a little of the material on the bottom.
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Hools
via Dreams
4
This is a very comfortable mattress. I previously had a firm mattress but went for medium instead, and have no issues with it despite the change and slept well from the first night. I am not sure how much I feel the cooling gel once a sheet is on, but I am no hotter than with my last spring mattress. The only downside so far is that despite turning it weekly, it appears to be developing a ridge in the middle between where me and my partner sleep. Hopefully this won't be an issue long term (1 star deducted for this).
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Grader
via Dreams
5
We bought this bed to help me be able to sleep as I've struggled for years now. We aired it for a few hours to get rid of the smell as advised. The bed took a few days to soften, but then it was like sleeping on air! It is so comfy. I actually have to start properly sleeping which is amazing! We choose the igel as my husband gets really hot in the night and he's finding it good, but I can still feel the heat from coming him so not sure how good that is, but the comfort of the bed is great! I totally recommend!!
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Lynne O
via Dreams
5
I had a memory foam mattress (a very expensive one!) bought 12 months ago and I just didn't sleep well. Being a lady of a certain age :(, the night sweats were definately exacerbated by the mattress, so I called into Dreams. The sales representative could not have been more thoughtful, patient and happy to serve me, giving me time to try each mattress that she recommended. The Gel Therapur is just ace! And so was she. So thank you Dreams...I do now fall into a lovely deep sleet...Dreaming resumed :))
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Joanne 2020
via Dreams
5
I bought this mattress recently it took four weeks to deliver . I've invested alot of money into this mattress due to having ongoing back problems. It has definitely been worth it I dont wake up with aches and pains . The gel topper as been very cooling in hot weather and been rotating every week . It is very comfortable and no rolling into each other keeping it form . Would highly recommend to invest in a good quality mattress. I've taken out extra insurance for peace of mind for future .
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Brian B
via Dreams
4
Bought just a few weeks ago and find it does exactly what it says. I read other reviews before buying but got it anyway. Some have said about the lumps in the middle,well this seems to be the nature of this mattress and they do say to turn it round sometimes and also to let it rest that is to say leave the bed unmade for a couple of hours. I do this and have found it works perfectly. My only criticism is it is rather expensive but that said a decent ordinary mattress would cost 6or7 hundred anyway.
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Ericka
via Dreams
5
After looking and trying many mattresses came across this one. Admit was very hesitate as it was a lot of money but after trying several and I do mean several times in the shop as well as having the 40 night guarantee went for it. And am so glad did. From the very first night felt so comfortable and realised just how bad our old mattress was. Yes this mattress is not the cheapest in the store and is a considered investment but well worth it and would withouth reservation recommend to anyone.
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Maria J
via Dreams
5
This is the second purchase we have made from Dreams inside 12 months and with good reason. When we got on this mattress for the first time, honestly it was like lieingnon clouds. The longer we have it the more i feel like my back is settling into the position its supposed to be rather than whatever tortuous allignment I had forced mine to live with for years on our old mattress. I am so glad we bought this. I am having a cooler, more resful, more healing nights sleep now and its a real mercy.
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Owla
via Dreams
5
I had this mattress delivered 1 month ago and I have to say it is the perfectly matched mattress for myself and my partner. We absolutely love it, we both sleep in different positions and both have an equally good nights sleep! It is soft (yet not too soft) and you feel like the mattress is almost hugging you whilst giving you just the right amount of back support! I have had the best sleep of my life in the last month and it is because of this mattress! I would highly recommend this product
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Caroline L
via Dreams
5
This is a great mattress - super comfortable and really deep. The cooling layer on the top is brilliant as it keeps you cool throughout the night without removing any thermal comfort. Really pleased with this mattress and am now not waking up several times a night due to an uncomfortable mattress! I appreciate this is on the expensive side but think if it as an investment and if you split it over the 8 year life then it's really not that bad and so much better for your health and wellbeing.
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Monika Ja
via Dreams
5
I have had sleep problems in my past and know how important different factors like a comfortable mattress are. However, even I was surprised to see how much of a difference getting a quality mattress made to my sleep! Initially I was reluctant to pay this much for a mattress but looking back it was money worth spent. I like that it has a gel topper as it helps to stay cool at night, which is something that is important to my partner. All in all would recommend it and buy it again!
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Fracam
via Dreams
5
No-one that I know has ever spent more than a couple of hundred pounds on a mattress and I was embarrassed by spending over 1K on mine. The embarrassment has now changed to an overbearing smugness, this is the best money I have ever spent. My backache is slowly disappearing and I'm sleeping better than I have slept in a long, long time. I would rather give up my husband than this mattress (actually I'd rather give up my husband than the much cheaper pillow)! Love, love, love it!
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Nicknack84
via Dreams
4
Comfortable, not cool to the touch at all which I was relieved about as whilst my husband gets hot in bed, I am often cold. I was a bit concerned the bed would be chilly to get into but both my husband and I commented that the bed warms quicker and stays a comfortable temperature far better than our previous mattress. Only "criticism" is that it is such a deep mattress (30cm including the topper) that we have had to buy new bedsheets and a bed frame as it swamped our old frame!
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Dhil
via Dreams
5
A very soft and comfortable mattress without being too soft. The mattress makes no noise when moving around and is high enough to make getting in and out of bed easier. The extra firm support on the edges helps as well. There is a materials smell as expected in the beginning. It's recommended to let the mattress air for 72 hours, which I wasn't able to do. But after a week of periodically leaving the sheets off to let it air out, the smell as completely gone. I would recommend
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Chandalf
via Dreams
4
been looking at getting a new bed for about 5 months and when I went into store to look at my options I felt very comfy laying on this one, i suffered from lower back pain and my last bed didnt offer me any support at all whereas this little gem is amazing and the bonus is that the cooling part works a treat!! I'm like a human radiator at night so having this cool my body was really really good! I would highly recommend this or the next one up if you have abit more cash.
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Mr and Mrs Young
via Dreams
5
We took our time in the Watford showroom and went in the sleep computer which identified the best mattresses for us. After trying them all we were close but nothing quite hit the spot. Then the sales advisor said we should try the ActiGel glacier 3600 - thank goodness we did, its LOVELY! After having it for a couple of weeks now it just gets better and better. Yes, its not cheap but if your budget can stretch to this then please give it a go, you wont regret it!
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Charlotte89
via Dreams
5
I bought this mattress only a few weeks ago and wow so far its amazing best nights sleep ever! I had just had spinal surgery before Christmas and needed to buy a new mattress as it old one even though it was only 6months old was absolutely terrible which is no surprise as it was only cheap. So this time we thought we would spend a lot more and go for quality l. We have the superking so its a fantastic size for when our 3 young children appear in the middle of night.
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Gareth_p
via Dreams
5
Initially the bed felt very soft compared to the mattress toppers I'd used in the past, and I worried we'd made the wrong choice. However, after a few nights of getting used to it, I can say that is without a doubt the most comfortable mattress I've ever owned. One note of caution, the mattress is quite deep. If you're using an ottoman base like I am, think about how high the total bed will be! I'm fine with the extra height, but it may not be to everyone's taste.
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JamesT88
via Dreams
5
I was originally aiming for a Premier Inn mattress ad I believed they were the best medium firmness mattresses out there as I have spent a lot of time in hotels with work. However, this mattress feels like an upgraded version and it's cheaper. Its ever so slightly less firm than a Premier Inn one but it may be down to the comfy pillow top. This is quite a thick matress so make sure you measure out how it will look in your frame and next to your bed side tables.
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andy martin
via Dreams
3
we paid 1140 pounds for this mattress which is a lot of money,it is supposed to be a cool gel mattress with a build in gel topper but when you put a mattress protector on which also is a cool protector it does nothing of the sort.the mattress is very deep as well which means you need extra deep sheets.it is comfortable but you have to keep turning it once a week for 3 months which is it bit of a pain.i do not think it is worth the money to be honest with you.
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LB53
via Dreams
5
Thera Pur Actigel Matress, mattesss measured in store with friendly helpful staff North Shields. ordering was simple. Online customer support was efficient and helpful when Matreess was price matched. Delivery helpful, polite and respectful delivery team Well done Dreams highly recomended. Sleep has been destired for some time after receiving this mattress sleep if being restored. Comfortable , medium firm if i was Goldilocks it would be mum bears bed lol
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Verified Buyer
via Dreams
5
I purchased this a month ago.. Wow, never realised how bad my last mattress was until I had this one.. Aches that I once woke up with gradually disappeared.. It is so worth spending money on a good mattress. This is expensive, but I feel, worth every penny.. The only down side is turning it every week, it is heavy, would benefit from handles at the end too.. It is very deep, so standard fitted sheets don't fit.. Athother than that, it's perfect..
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KG Kyriakou
via Dreams
5
We bought a new mattress (TheraPur 3200. I really dont think you realise what a massive difference to your sleep it makes until youve invested in such quality products. The difference to sleep comfort is quite incredible. The mattress is so smooth. It not only helps with sleep but improves any aches and pains you might have. A very worthy investment in something you will use 8-10 hours a day for many years. Highly recommend the products we bought.
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Mrs F.
via Dreams
5
Bought this & was so happy to receive it in the expected delivery date despite lockdown. The delivery men were so friendly - while maintaining social distancing!! (with helpful tips as to how my husband and I could get it upstairs). We were not disappointed with our purchase- we are having the best nights sleep in years!! It is so comfy and very supportive for my back as I have suffered from sciatica for years - would not hesitate to recommend!!
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Andy Ronaldson
via Dreams
5
I have had this mattress for around 30 nights so far and I've been asked to write a review, despite the issues I've had and listed in the previous review, this one will be about the mattress, it arrived on time, wrapped and looked and smelt fabulous, on first time of lying on it, it felt, firm, the topper was soft and comfortable and I must say that in regard to the quality of the build and material of both, it gets a 10 out of 10 from me........
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SuperAmbear
via Dreams
5
I had the scan test thing done 6 months ago and this was one of the suggested matches then. More recently I returned and had another match test done, and it was again recommended for me amongst other newer models or alternately brands. I personally found this to be the most luxurious and comfortable mattress I laid on, and am so glad I decided to purchase it!! It's quite expensive but if you are able to afford it, I think it's worth investing in!
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SezC
via Dreams
3
We have had it for a month and its and its impressive looking but I feel like when I tried it in the shop I was a lot more impressed. I am sleeping ok on it but I dont feel that comfortable as Im going to sleep. I havent experienced and joint pain or anything from sleeping on it so it must be good but doesnt feel as impressive as it looks. Again i havent had and aches or pains sleeping on it so that is good, obviously very good support.
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THESTOOBS
via Dreams
5
Have You ever been to a hotel and thought that mattress was amazing?! Well we wanted that feeling every time we got into bed at home, and so far this mattress is giving it! Weve only had it two weeks so I guess time will tell of its real quality, but so far so great! My only advice would be to make sure you have deep fitted sheets, we had to go buy some, and it is quite a heavy thing to rotate every week. So far very worth it!
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LeeS.
via Dreams
5
I Purchased this mattress about a month ago after I tested it out in store, when it first arrived it was A LOT harder than i remember in store, but as promised it softened up quite quickly. Its still not yet as soft as the one in store however its definitely getting there, i believe in a few months it will be. i no longer have any back pains, and my partner cannot feel me rolling around the bed anymore which is great for him!
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John Cccc
via Dreams
4
Excellent mattress and so comfy, it has helped me to sleep better. I would say I still get a little hot and the covering gell to help you cool definately works better when no sheet like we tested in the shop or a very thin sheet. We purchased the mattrese protector then have a sheet and it obviously doesnt have the same cooling effect. End result though it is very comfy and I love how it doesnt squash when I sit on the edge.
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JackieSaracen
via Dreams
5
When I tried this matress in the shop, I practically cried as it was so comfortable. I haven't slept in my bed for couple of years due to my spinal deformities. This mattress is wonderfully comfortable and I've had some excellent sleep. It is as molding to your body as memory foam, but no where near as hot. Please remember the normal depth of your fitted sheets won't be enough as it is noticeably deeper. I had to buy new.
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RKJ97
via Dreams
5
For a long time I have been trying to make my bed comparable to a hotel bed. This mattress has done just that. I love how thick it is too! My only draw-back is that the stitching of the side handles isn't great. It is a very heavy mattress which also needs turning, I can hear the stitches going when I try to lift the mattress. I have a standard double sized bedframe and this mattress comes up a little short on the length.
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Daz London
via Dreams
5
Never have I slept better! This mattress is incredibly comfortable, definitely one of the best investments I have made. I am fortunate not to have to share my king size mattress with anyone, but I imagine the TheraPur Actigel 3200 Mattress would be a people pleaser for most couples, helping to regulate my temperature (I heat up like a radiator, apparently), and support my back (I have previously suffered with sciatica).
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Amanda106
via Dreams
5
I have had my bed for about 3 weeks now and I love it. It was a long overdue purchase but so worth it. I suffer with Disc pain in my lower back and recently suffered whiplash. Not sleeping well I was waking up each morning with back pain so thought enough is enough! I now wake up after a good nights sleep pain free. Its great. There is just one problem now... I dont want to get up! Now I wake up every morning
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tepot
via Dreams
5
We bought this matress as we was desperate for a new one. With getting older nad having 3 children it has taken its toll on my back espeshally. Since haveing this matress and purchasing the the tempur cloud pillows, i sleep much better and my joint dont ache. in fact you struggle to wake me up with me being so comfy. definintly recomend this . Thank you Ian from the preston store for all your help and advice.
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????????????
via Dreams
3
Generally a pleasant experience however the mattress seems to dip when sleeping on it and feels firmer than what I remember it from the store. Each morning I see the mattress has dipped in the area I was sleeping but does not appear to go back to its original shape straight away. If you are after a supersoft mattress I would not recommend. If you are looking for a firm to medium mattress possibly worth consider.
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Sleeping great
via Dreams
5
The sales rep took us on a journey in store, he asked us what our requirements were and we did the sleep test. The recommendations were printed and we tried several mattresses at our own pace. We finally found the mattress we were looking for. This mattress has definitely given us the sweetest dreams. Would highly recommend if you sleep on your back or side and if youre looking to stay cool throughout the night.
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Jo Mull
via Dreams
5
Tested the mattress in store with their state of the art bed machine, staff couldn't have been more helpful and knowledgeable without being pushy. The matree we chose however was put of our price range so after a quick Google we found the same mattress on the Dreams eBay shop as a returned item. Took a chance and couldn't be happier, fabulous service and a great product at a price we could afford, thankyou Dreams
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Secret snoozer
via Dreams
4
Ive always had firm mattresses but after being tested on the special machine in store, we were recommend a medium mattress. I was a little dubious but went with the science. The actigel topper took a few days to get used to but now find it very comfortable. I would say Im getting a great nights sleep but unfortunately they couldnt stop my 3 year old waking me up at 5am to play, maybe he needs a new mattress!
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Carsey
via Dreams
4
We've now had this mattress for 4 weeks and while it didn't immediately seem to make any difference it's now noticeable that I'm sleeping longer and waking up with less aches and pains. O e if the reasons for choosing this was the cooling effect on contact and it seems the Mrs is happy with this as she has been suffering some horrendous nighttime hot flushes. Over all a good buy but 4 stars for the price.
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Happysnoozernow
via Dreams
5
It's always difficult to choose the right mattress. But with help from the Dream(s) team I did. My new mattress is great. The top layer allows me to sink into comfort (technically it relieves any pressure issues) and the springs support me leading to a great sleep experience _ something I've been missing for too long. Really happy with this mattress and look forward to sleeping well for many years to come.
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TMC15
via Dreams
5
The most worthwhile purchase I have ever made. I have had this mattress for over a year now and I can confidently say that I have never been in a more comfortable bed. I am often too warm while sleeping in other beds but this mattress consistently keeps me at the perfect temperature for a deep and restful sleep. I have the tempur cloud cooltouch pillows to go with it and I sleep so blissfully now.
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Shoey99
via Dreams
5
I bought this mattress about a month ago after going around a few different bed stores. We ordered it from dreams and I am so glad we did. Everything was so easy from initial enquiry right up to the guys putting the bed together on delivery. The mattress is very comfortable and high which makes it easy to get in and out. I have had the best nights sleep for a lvery ong time. Thank you Dreams.
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Layla123
via Dreams
5
Getting a new mattress had been on our agenda for a while but we could never decide what worked best for both of us. FINALLY we agreed on this one, not to hard and not to soft, a happy compromise. It was delivered a few weeks ago now and already has made such a difference to comfort and sleep. The overall quality of this mattress is impressive and well worth the money. We would highly recommend.
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Mejara
via Dreams
5
After sleeping on my last mattress for 15 years and developing a painful back it was time to buy a new mattress. After trying out a number of mattresses in various shops, I settled on the TheraPur Actigel Glacier 3600 mattress. I liked the support it gave as well as the softer feel from the gel topper. I have been sleeping on it for a few week now and love it. It was definitely the best choice.
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kp87
via Dreams
5
We purchased this roughly 3 weeks ago now and it is hands down the best mattress we have ever bought. After spending numerous hours testing different ones with varying values we are so pleased with this one. Not the cheapest but also not the most expensive but it has certainly aided in getting a much better nights sleep. Coupled with great service it has been a thoroughly enjoyable purchase.
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Glyn04
via Dreams
4
Took about 2-3 weeks to arrive, but this was over the holidays so can understand them being busy. Two gentleman dropped it off and inside the front door. Mattress doesnt seem as soft as in store, but I am sure that will change over time, other than that very comfy mattress at a great price! Would recommend to anyone to check the dreams ebay store if they are able to fit a super king bed.
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FloJo53
via Dreams
4
Tried lots of mattresses in store but this one felt just right. Soft comfortable topping but you feel the support underneath. When it arrived we left it open on the bed for a good few days as gel had a very chemical smell. Quite overpowering so lucky we have a spare room. It took three weeks or more before the smell waned. I would have scored this a 5 star if it wasn't for the smell.
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Lyn P
via Dreams
5
A beautifully comfortable mattress. Although pricey, it was definitely worth spending on this. I find it immediately comfortable and sleep well but hubby is still adjusting from old mattress. Soft but very supportive. I had to buy new fitted sheets as this mattress is very deep. Had lots of help and advice in store but were allowed time alone to discuss our purchase without pressure.
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S Warren-Moy
via Dreams
5
I had read other people's reviews of this mattress, and it persuaded me to try it for myself. This is by far the best mattress I've ever slept on, no exaggeration. The 3200 springs, the memory foam top and the cooling gel all combine to make every position comfortable. I've never slept so well! The only problem I have is how hard it is now to get up in the morning, I'm so comfortable!
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Sallyann Kilby
via Dreams
5
We were not sure what we wanted, as I had broken my back some years ago. The staff were brilliant and extremely helpful with their advice and time. We tried many mattresses, and the Therapur ActiGel we chose has not disappointed at all. It is always a worry buying something so important, but the 40 day trial period is a brilliant idea, it really helps to make the decision easier.
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JamesStan
via Dreams
5
If you have lower back pain and sleep on your side this is the mattress for you. We went and did the sleep match thinking it wouldnt be that good and boy were we wrong! We tested this out in store and immediately loved it. Weve now had it at home almost a month and my back pain is non-existent in the mornings now, and its SO comfortable. Get in your local store and give it a go!
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Rolastef
via Dreams
5
The mattress was very comfortable in the shop, and at home too, but when I had slept on it for a couple of nights I was little alarmed to see that I had left a depression in the mattress. Was this right? Was it giving way? All is well. Depressions or not, I have a problem back and have had no problem since I have had the new mattress. It is still very comfortable. I love it.
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John A D
via Dreams
5
This mattress offers good support. The gel and memory foam upper layer is excellent at dispersing heat, so if you are warm blooded you will have a comfortable nights sleep. A good measure for an excellent mattress is whether you wake up in the same position that you went to sleep in. And i must say, this is an excellent matress. No more aches and pains in the morning. Thank you!
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kathb
via Dreams
4
I dont feel any cooler sleeping on this mattress compared to any other so I wouldnt recommend it for that, but its a decent mattress still. I was worried it was too hard the first night. But I have slept well every night since so no complaints! You need to make sure you get the deep fitted sheets as its a thick mattress and makes the bed a lot higher than we were expecting.
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Russell Brown
via Dreams
5
This is a really comfortable supportive bed mattress the cushion top is really snug but the mattress forms a good base to sleep on, we were a little sceptic about purchase but with better sleeps Im not having restless twist and turning sleeps, the bed also doesnt get too hot from body heat like my old bed did so it feels cooler really very please we made the choice we did.
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Questions and Answers About The TheraPur ActiGel® Glacier 3600 Combination Mattress

Prospective customers had the following questions about the product

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Ricky 79
How long after delivery and unpacking can I sleep on my new mattress

Answer: When your mattress is delivered, make sure the room is well ventilated for a few hours before you dress your mattress and sleep on it. Mattresses with natural or foam fillings may have a slight odour, which is totally normal and completely harmless. If you regularly loosen your bedding to help air circulate, this odour should disappear after 14 days.If youve purchased a rolled mattress, please allow up to 48 hours for the mattress to fully unroll and expand to its specified size.Thanks,
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Sophkim
Can you use a mattress protector with this bed? If so which is best so you still get the benefits of the cooling gel.

Answer: We would recommend using a mattress protector as this will help to keep your new mattress clean and hygienic, helping to prolong its life. In the range of mattress protectors we offer a TheraPur Cool mattress protector, this is faced with 100% cotton for natural breathability and is filled with unique Quadfill fibres which are both breathable and encourage temperature regulation. As a result, this will help keep the cooling benefits of the gel.
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Ruh FARHAN
CAN YOU USE AN UNDER ELECTRIC BLANKET WITH THIS MATTRESS

Answer: Electric blankets can be used with all the mattresses however we do not recommend that they are placed directly on the mattress surface. In addition, using an electric blanket may alter the comfort grade of the mattress depending on the mattress type.We also recommend following all guidelines and instructions specified by the manufacturer of your electric blanket.
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Janesa
What is difference and benefits between zipped and not zipped mattresses?

Answer: The difference between a zipped and non zipped mattress is that one mattress is a whole complete mattress and the other can be joined/separated by a zip.The main purpose for the zip it to allow the mattress to be separated for either allowing ease of maneuvering the mattress into a property or to have the option to split the mattress into separate. beds.
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Bubby21
Does this mattress bend at all worried about getting it up my windy stairs

Answer: All mattresses can bend slightly but we would not bending enough to get up windy stairs. We would recommend buying a Zip & Link mattress instead which can be a King or Super King and splits in half so that the delivery service crews can take the mattress up tight stairwells.
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Gotc
What are the zipped and unzipped options please..I dont understand what is zipped/unzipped. Thank you

Answer: The Zipped option is available on the king and super king sizes to assist when manoeuvring the mattress into your property as they cannot be bent.The mattress would be in two sections and would be able to be zipped together to make one full size mattress.Many thanks
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Katie6
I know Sleepeezee and therapur are the same company. Can you tell me if the sleepeezee Poise 3200 the same as this type please?

Answer: Yes, Sleepeezee do manufacture the TheraPur range.The Response 3200 has very different fillings including the exclusive ActiGel foam and a different ActiCool cover compared to the Poise 3200 so they are not the same product.
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Piper90
Which mattress protector for this bed as the one provided doesn't fit the bed properly and makes the bed uncomfortable (bed feels more comfortable without the protector) but is required for the bedplan insurance

Answer: Apologies for the issues you are having. Any mattress protector should fit so it's purely based off personal preference. Please do get in touch with the customer service team also, as they will be well-placed to advise further. Thanks, Dreams.
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PipPipsson
Do you have a weight limit for this mattress?

Answer: Recommend max weight 18 stone (114kg) per user. Regular rotation/flipping will help distribute any settlement and aid mattress recovery, extending the life of the mattress. Please follow the mattresses care guide. Many thanks,
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An interested buyer
Hi. Your FAQ says your guarantees are from 1 to 10 years.. Why does this mattress being such an expensive item only have a 1 year guarantee.. And going by some of the bad reviews on this mattress such a small guarantee is very off putting

Answer: Our mattress guarantees vary depending on the mattress brand.This mattress has a standard one year guarantee, however you can purchase an additional 8 year guarantee on the mattress for peace of mind.
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Philips Electronics
Ive had my mattress around 18 months and its sagging in the middle already, what does the 10 year warranty cover?

Answer: I am sorry to hear this. The guarantee covers manufacturing faults. Please contact the customer service team with your original order details so they can discuss this further with you.Many thanks
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Cicci
Mattress is 4 weeks old and rotated twice weekly. as advised by Home Serve. Body dips persist. Will these go or is it a fault with the mattress? Although comfortable will these dips get worse? We are not overweight.

Answer: Settlement on a mattress is expected, and as long as care instructions are followed this should be fine. However if you feel this becomes excessive, we can look into this further for you.Many thanks
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We have had this mattress 8 months, have turned it regularly and it has gone flat and leans to one side and bulges at the bottom. My last mattress lasted years at 1/10 th the cost. Its now flat. What could have gone wrong ?

Answer: Good afternoon We're really sorry to hear you are having issues with your mattress. Please get in touch with the customer service team as they are best placed to assist you with your issue. .
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Lydia17
How much does this mattress weigh in kg?

Answer: Please find the weights for each size below:Single - 28kgSmall Double - 36kgDouble - 43kgKing - 48kgSuper King - 57kgSuper King Zip & Link - 57kg
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Kelly V
Hi. Do you need a specific sheet to cover this large mattress? As our standard one only really covers the top layer and a quarter of the big part of the mattress. Or does the big part usually just remain on show?

Answer: The depth of this mattress is 32cm so we would recommend using a fitted sheet that is as deep as this in order to cover and protect the whole mattress.
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Lisa jane 1234
I have bought 2 therapur mattress in last year for 2 bedrooms was very happy with them but have noticed the first one I bought I keep waking up in night with very bad back so Im having to go to other bedroom and then my back is fine do The not last more

Answer: I am sorry to hear this. If you feel there may be a fault with the mattress, please contact the customer service team to discuss this further.Many thanks
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Nicky.
I have just purchased a Therapur ActiGel plus Response 3200 D Mattress, Is there a specific Base suitable for this mattress.

Answer: All of the divan bases and bed frames are compatible with this mattress. We do sell a TheraPur divan base to match the brand of your mattress.
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Mandi54
Is the gel top always so cold? Store wasnt too warm but I found it cold and that was with clothes on! Bit worried its freezing when you climb into bed naked? Do you think in a warm house and with a sheet on it might not be so cold?

Answer: I do apologise, if your house is warmer than the store this will warm up the mattress, and a sheet will also assist with this.
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jess2345
Can this mattress get professionally steam cleaned or would that damage the gel layer?

Answer: A professional steam clean would be suitable for this mattress, we would just advise not to use any cleaning detergents.
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mrtom
can i use an electric blanket on this mattress

Answer: Electric blankets are not suitable for any mattresses that contain gel, latex or memory foam as it can damage the materials.Many thanks
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Sim2
Would a slated spring base be suitable for this mattress ?

Answer: Thank you for getting in touch with your question. a slatted spring base would be suitable for this mattress.
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Dolly74
Hi does this mattress require regular rotation/turning?

Answer: This mattress would need to be rotated head to toe weekly for the first three months, then every month thereafter.
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FRafi
How does the zip mechanism work? Is the pillow cover whole or is the cover (top) also split in two? How much does someone sink in if they are in the middle. Can it be felt?

Answer: The Pillow top is separate so the zip will link the Mattress core together. With sheets this shouldnt be felt.
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Lindyloo 63
Do you turn this mattress

Answer: This mattress is single sided: Rotate head to toe weekly for the first three months, then just once a month.Many thanks
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NickyStew
What is warranty on this mattress We have had this model for 11 months and it feels like some of the springs have dislodged and they are raised in the mattress

Answer: This mattress has a 10-year guarantee, please contact the customer service team if you have any concerns with your mattress.Thanks
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joc1984
Weve ordered this mattress but see complaints about dipping and ridges. In reading the additional cover T&Cs they state that dipping is not covered if within limits accepted with the bed manufacturing industry. What are these? Are ridges covered?

Answer: An acceptable amount of dipping for a Pillowtop mattress is 3cm in the first 6 months, up to 5cm in 5 years. Many thanks,
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Lu Lu Malta
Electric blankets: one of your replies was: Electric blankets can be used with all our mattresses however we do not recommend that they are placed directly on the mattress surface. So where would the blanket go, please?

Answer: We would advise to place an electric blanket on top of a mattress protector.
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lisi1
Hi, I bought some of these mattresses and was wondering which mattress topper would be best for super king and king as you've sold out of the super king?

Answer: Any of the mattress toppers that we sell would be suitable for this mattress.
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Blazzer
Should my ThuraPur ActiGel Glacier 3600 mattress have a ridge down the middle

Answer: Please contact the customer service team who will be able to assist you with this.Many thanks
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Blazzer
should my ThuraPur ActiGel Glacier 3600 mattress have a lump down the middle?

Answer: Please contact the customer service team who will be able to assist you with this.Many thanks
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Gbob
Is this mattress delivered in a rolled or compressed form? Or does it come flat (in natural state)?

Answer: This bed would be delivered flat, in its natural state. .
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James1978
In the description it says it has a 1 year warranty is this correct? As the equivalent from a different seller is 10 years

Answer: This mattress is only covered by a 1 year guarantee.
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Robbie1989
What is the weight of the King Size of this mattress? (Therapur Acti Gel 3200)

Answer: The weight of this mattress in a King size is 48kgs.
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Whelan472
Can this mattress go on a slated bed

Answer: Yes, this can go on any UK standard mattress. .
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Love sleep
I have the TheraPur ActiGel Plus Response 3200 Mattress is this suitable to use on and electric ottoman frame .

Answer: Yes this mattress will be suitable.
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Of The TheraPur ActiGel® Glacier 3600 Combination Mattress
Brand: TheraPur
Retailer: Dreams
Delivery Time: Average
Delivery Charge: Excellent
Customer Sentiment: Good
Guarantee: Average

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