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TheraPur ActiGel® Polar 2800 Combination Mattress
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TheraPur ActiGel® Polar 2800 Combination Mattress

FirmnessFirm
ConstructionPocket sprung, Gel, Hybrid
sleeping cat
32p per sleep based on average mattress lifespan
Single
Double
King Size
Super King

Searching for best deal
Reveal Offer Price and Go To Site *
100-night comfort guarantee at DreamsConditions
Remedy
An exchange, not a refund
When
Between 30 and 100 nights
Condition
Use a mattress protector from day one

Checked on Dreams' site, 10 October 2026. Full terms at Dreams

* We work with retailers to secure the best deals, outgoingOutgoing links are monetised

Who is it best for? powered by SnoozeScore

In our experience, the materials and construction that go into this product can make it suitable for the following people.

Testing team takeaways

To test the TheraPur ActiGel® Polar 2800 Combination Mattress we have people from our testing team take a closer look at the mattress and form their own opinions. Here is what they found.

I tried the TheraPur ActiGel Polar 2800 Combination Mattress on the shop floor at a Dreams store, lying on my back as part of my check as a combination sleeper. At 86 kg, I found the semi-firm feel reasonably comfortable, although I felt a slightly firmer mattress might have suited me better on my back. The cooling feel was a real plus: I tend to feel too warm, but it felt noticeably cool to lie on. I also liked the feel of the pillow top, even though the mattress wasn't quite the right match for me overall.


Tester Attributes: Combi sleeper86 kgUses weighted blanket
James’s scoresFull scores
  • Back sleeping3.5/5
  • Breathability4.5/5

What our reviewers found

Pros

Gel has naturally cooling properties which mean that the mattress is a great option for those that typically get too warm at night.

The pocket springs are of high quality, proving to be a better option than reflex foam and open coil providing a better sleep experience with (typically) better longevity.

Finally, the hypoallergenic components within the mattress will help ensure you have a healthy and hygienic sleep.

Cons

This is a high quality mattress and that results in a higher than average price point. For those who care about their sleep, this is a cracking investment, but for those on a budget may want to look elsewhere. My argument has always been that we spend around 30% of our life sleeping, you should really treat your sleep as an investment.

The ActiGel® Polar 2800 Mattress is one of the more exclusive and premium mattresses in the Dreams lineup. Part of the Therapur range, this mattress has exclusivity and won't be found anywhere else. Not only are reviews mostly positive but the mattress has also won the award from Good Housekeeping Institute in 2021 which should give additional confidence for those looking to buy.

One of the many problems that people often report with comfort layers like memory foam is that they find themselves getting too hot, in part, due to foams heat retention, many mattress manufacturers try to offset this with cooling fabrics as a outer layer, but this mattress uses gel to help with temperature regulation.

Gel comfort layers, much like memory foam, offer many of the bounce back and comfort features but with improved airflow and temperature regulation.

The product also features hypoallergenic materials while providing more than enough comfort.

From the support layer we have a hybrid pairing of both pocket springs and soft tech springs, these work together to contour to your body's every movement. while reducing roll-together.

The TheraPur ActiGel® Polar 2800 Mattress also comes with a pillow top for a further layer of comfort which works alongside the layers beneath.

Owners mostly rate it well, and the praise centres on comfort and support. One owner wrote that it's "both supportive and also cooling", another that it "helped drastically with my back support and posture". On cooling, many say they sleep cooler on it, while one owner found it "doesn’t cool or regulate temperature". The negative reviews are a small share, but they don't all say the same thing. A handful report a dip forming, anywhere from the first few weeks to two years in, and a few were met by a strong chemical smell on arrival that was slow to fade. The complaint that comes up most often is tension: owners who tried it in store found the delivered mattress firmer than they expected, "a lot firmer than in the store" as one put it. There are a number of reasons this occurs and it's one we come across frequently. Ultimately a mattress in store has been laid on and used, in some cases, for years. That's going to give a different firmness and comfort than something brand new out of the factory. The good news is that with time to soften, the mattress will fall in line with in-store customers expectations and result in a comforting sleep.

*some elements of this review and the reviews supported by customers were offered against the previous model known as the Therapur ActiGel Plus Rejuvenate 2200 Mattress. The TheraPur ActiGel® Polar 2800 Mattress is an upgraded model that takes everything that was great about the response and added more springs for enhanced support and better body contouring.

How we reviewed the TheraPur ActiGel® Polar 2800 Combination Mattress

Tested in store · Dreams10+ years in the mattress industry1,342 owner reviews analysed5 reliability checks166 price checks since Jul 202441 buyer questions read20-point spec check

Drawing on over 10 years in the mattress industry, our team assessed the construction, materials and firmness of the TheraPur ActiGel® Polar 2800 Combination Mattress, and our tester tried it in store at Dreams in April 2025, scoring it on 2 measures. We analysed all 1,342 owner reviews, checking 1,342 written ones for sagging, heat, firmness and smell complaints. We have checked its price 166 times since July 2024. How we review


Corrections

When we get something wrong, we fix it and say so here. All corrections

11 October 2026
We quoted a spring count of 2600 for this mattress. We have removed it.
9 October 2026
We described this mattress as medium and used an older model name in places. Dreams grades it firm, and it is the Polar 2800.

How does it feel?

Personalised feel depends on bodyweight. Adjust your weight below to get an indication of how the TheraPur ActiGel® Polar 2800 Combination Mattress may feel.

Customer photos

Photos of the TheraPur ActiGel® Polar 2800 Combination Mattress in buyers’ homes, shared with their reviews on the retailer’s website. We didn’t take them.

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SnoozeScore

Still not sure if the TheraPur ActiGel® Polar 2800 Combination Mattress is suitable for you?

Answer 6 quick questions to see how well this mattress fits you, and which mattresses fit you better.

Price history

The chart shows the lowest price we recorded over time. Prices exclude delivery.

Lowest price we've recorded: £749
Lowest in the last 90 days: £799

Check today's price at Dreams
How it scores
of the TheraPur ActiGel® Polar 2800 Combination Mattress
Scored by James Klein after testing it in store at Dreams, April 2025, then checked against owner reviews. Where the testing didn't cover a measure, it is scored from the build and owner reviews.
Scored by James Klein after testing it in store at Dreams, April 2025, then checked against owner reviews. Where the testing didn't cover a measure, it is scored from the build and owner reviews.

Suitability

  • Back Sleepers 3.5/5
  • The amount of support offered from a mattress will vary depending on the firmness of the tension and the type of support layer used. Based on a person of average build.
  • Side Sleepers 5/5
  • If you sleep on your side you typically need a supportive tension that is not too firm, nor too soft. This is because your hips and shoulders need adequate sinkage.
  • Stomach Sleepers 4/5
  • Stomach sleepers need a reasonable amount of tension in the base support layer to adequately offer body contouring and help prevent aches and pains. Results will vary based on your build.

Performance

  • Breathability 4.5/5
  • Mattresses that feature breathable materials help promote airflow and keep you cool making for a more hygienic night's sleep.
  • Turning on mattress 3.5/5
  • Certain materials like memory foam can make it difficult to move about on the mattress while you toss and turn. Same too for pillow tops which can create a cloud like sensation which can make manoeuvrability challenging.
  • Stability 4/5
  • Depending on the type of support layer in place can have an impact on stability, edge to edge support and roll together prevention. Pocket springs of a firmer tension will have better stability than open coil soft tension, for example.

Odour

  • Initial Odour 3.5/5
  • Materials in mattresses, particularly memory foam and rolled bed-in-a-box mattresses can have an initial odour, this is typically short term and reduces considerably within 24 hours.
  • Long Standing Odour 4/5
  • Certain materials inside different mattresses can produce a small odour. Typically this is short term rather than long standing but there are minor exceptions.

Brand Rating

  • Overall Brand Rating 4.5/5
  • This is based on community driven customer reviews tied to product reviews and grouped together at a brand level to produce a score.
*Assumes average weight. Suitability is dependent on body type, so check your SnoozeScore above for a more tailored guide.
Radar analysis
of the TheraPur ActiGel® Polar 2800 Combination Mattress
Brand: TheraPur
Retailer: Dreams
Delivery Time: Average
Delivery Charge: Excellent
Customer Sentiment: Good
Guarantee: Excellent
Radar Analysis looks at the product, brand and retailer against base norms established within the industry and determines where the product sits by way of established performance metrics.

Owners, by the numbers

Counted from 1,342 owner reviews of this mattress on retailer sites.

84%gave it 5 stars1,124 of 1,342 reviews
3.8%gave it 1 or 2 stars51 of 1,342 reviews
Middle thirdon price, at £799143 of 239 other hybrid mattresses cost less today

Firmness against the label (firm)

What owners saidThis mattressAll firm
Felt firmer than expected0.1%2 of 1,3420.3%
Felt softer than expected0.1%1 of 1,3420.3%
Too firm0.8%11 of 1,3420.8%
Too soft0.1%1 of 1,3420.2%

“All firm” is 43,897 reviews of 205 mattresses labelled firm. The phrases counted are in the firmness report.

What owners praise and complain about

TopicThis mattressAll mattresses
Good value3.3%44 of 1,3425.0%
Sleeping hot2.3%31 of 1,3421.4%
Sleeping cool2.2%30 of 1,3420.8%
Good back support1.9%26 of 1,3422.3%

Counted from reviews published on retailer listings. Each review counts once, even where a retailer shows it on several listings, and reviews left on WantMattress are not included. The method is set out in the reliability report.

Reviews

Pick a star rating to see only those reviews.

4.7owner rating out of 51,342 reviews
Huw06
Verified by Dreams
1
I tried this mattress a couple of times in the shop, and found it to be comfortable, with a supportive base but soft pillow top that you sunk into, giving a balanced feel. However, when it arrived, it felt considerably firmer than the one that I tried in store, with the pillow top not feeling as thick, and lacking the feeling that you could sink into it. I have had the mattress for 2 months, and in that time it has not felt like it was getting any softer, but I was very disappointed to find that the mattress is developing a not-insignificant sag in the middle (it was being used by a single person), to the point where if you try to sleep at the side, you can sense the slope towards the middle. After just 2 months this is incredibly disappointing, and does not bode well for the long term. In addition, the cooling technology works very well when you are lying directly on the mattress as you do in the shop, but by the time you have added a mattress protector (also by Therapur) and fitted sheet, you can't really notice the cooling benefits any more. Perhaps 1 star is a little unfair, someone who prefers a firmer mattress and is happy for it to be firmer than expected would not be as disappointed, but for me the noticeable dip towards the middle of the mattress is an issue that I could not overlook. I have submitted an exchange under the Comfort Guarantee scheme for a medium-firm Silent Night mattress, as I didn't want to risk the same sagging issues by swapping to a medium firmness mattress from Therapur.
Mick not so Jolly
Verified by Dreams
1
After visiting the store and using the mattress selector, we was informed that this was the mattress for us, both my wife and myself found the in-store mattress very comfortable but the one we received was nowhere near as comfortable and it now has a raised area in the middle and sinkage on both sides and has also lost its structural rigidity on one side, we have had a technician come out to look at the mattress and he deemed it as " natural settling" of the mattress. We also took out the bed care policy at an extra cost but we are unable to claim on that as the original issue was reported within the 12 months guarantee period, I have asked Dreams via email to send another technician but I have not had a reply!!
Bojax
Verified by Dreams
1
Really shocked at the poor quality of this high range mattress, I could tell something was wrong from how bendy it was when transporting on its side. There was a very noticeable lack of rigidity and support as you can see in the photos. The whole thing feels very flimsy and bendy. The topper section also doesn't seem very cool at all, not compared to the mattress tested in store so this must also be faulty. I also noticed a lot of fraying and bobbling coming from the top layer and all over. So disappointing, hope senior management pick up on this and sort it out!
Blossom90
Verified by Dreams
5
We have only been using our new mattress around 2 weeks, and what a difference! We opted for a cooler gel topper as we overheat in bed, and this keeps it at the perfect temperature. Not only that the comfort is wonderful, going from a full foam old style memory foam mattress to this one has been a dream, no more tossing and turning to get into a somewhat comfortable position. We're both sleeping so much better now since getting our new mattress. We're thankful that the staff at dreams Bournemouth for making our purchase spot on and so easy! Thanks again :)
Flickeringfi
Verified by Dreams
1
We asked for a very firm mattress, this felt comfy in the shop, however only 18 months later and this is the worst mattress we have ever purchased. The pilling on the mattress is terrible, it is so uncomfy, terrible roll together, the mattress has big indentations in it, it does not cool, if anything it is very warm, and the sides of the mattress have all but collapsed with no structure left to it. We cannot believe we paid as much as we did for such a poor quality and poor performing mattress.
Verified Reviewer
Verified by Dreams
5
This mattress is so comfortable. I have had several spinal surgeries so I needed a good quality firm mattress. Dreams was ideal for me because I chose it via their in-store sleep match. I've had it now for about 2 weeks and my body is just about used to it. It has a nice cooling ActiGel layer which is really nice. It's nice and supportive, which I needed because I'm a little on the larger size... I highly recommend Dreams if you're looking for a good quality mattress.
JenCha
Verified by Dreams
3
Nice looking high mattress. The one in store felt comfy (after debating on many for months) so i felt confident this was the one for me as I suffer with back pain. Ive had the mattres for 2 weeks and although I am having a great nights sleep I have woken every morning with mid and lower back pain which takes all day to relieve. I bought the medium firmness mattress. Not sure if I need more memory foam or for my body to adjust
Lucyxx
Verified by Dreams
1
This mattress has been extremely disappointing. After only two years of use and rotating it exactly as instructed, the end of the bed has developed a noticeable dip. The inspector suggested this was caused by weight on that part of the mattress despite this not being the case. For a mattress at this price, this level of deterioration and the refusal to recognise the fault is unacceptable.
Summerrr
Verified by Dreams
5
Honestly this is such a nice mattress, we got it in a super king and it feels like I'm sleeping in a hotel! I normally go for a medium mattress so I knew I would like this, but my partner goes for firm mattresses and even he loves it! It is 100% worth the price!! I've already recommended it to everyone I have spoke to!!! The cat also doesn't get off the bed!!
Sleepyhead82
Verified by Dreams
5
We've had this mattress a little over 3 weeks and we're absolutely delighted with it. We bought it with the ottoman side opening base and it's fabulous. We've both slept really well every night. Only one slight drawback is how high it is - at 5' 3" I have to climb up to sit on it, but I'm sure I'll get used to it. Overall a fantastic bed. Very happy.
Smophiez
Verified by Dreams
5
I have literally had a bad back for years until i got this mattress! Cannot stress enough how much this has changed my life, i wake up feeling great rather than groggy and tired. Its a firm which i was unsure of at first but its crazy how soft it feels, better than any hotel bed i stay in. If you have bad back issues, i recommend this mattress!
Wendz
Verified by Dreams
5
Bought this 3 weeks ago and it's excellent, no more back pains. We are both so happy to have an excellent quality mattress. Previous mattress was a memory foam and was too hard for us which we found out via sleep match. Worth checking out, you don't realise what you put up with. Love the cool gel. Love this bed now look forward to going to bed.
Tracey Cole
Verified by Dreams
5
A good mattress promotes good health and this mattress is the best I've ever had, I like it so much I also bought the same for my two boys. It's comfortable in whatever position you sleep in, fully supports your joints and back and never loses shape, I love the mattress and always have a good nights sleep.
Verified Reviewer
Verified by Dreams
5
The mattress is all the money as we say at Greece it's worth the and last penny of our money Finally stopped the pains at the back of our waist to me and to my wife Really at morning's when we need to get up for work we wish to have another hour of sleep on this fabulous mattress
Verified Reviewer
Verified by Dreams
4
Very firm bed and a very deep mattress. My husband is loving it. I'm taking a while to adjust, it's much firmer than I'm used to and ideally would prefer some give. I do find I wake up quite achy. We have the 30-100 day guarantee which gives us piece of mind.
Roy the vet student
Verified by Dreams
5
The mattress is good for sleeping during summer, it's cool so you don't sweat during sleeping. Also, when lying on it, I feel like I'm sleeping in the space, it's so comfortable, you must try it once at least in your life!!!!! You gonna love it!!!!
ARJM
Verified by Dreams
5
Springs and gel equate to an excellent mattress for battling back pains that plague my partner and I's sleep for years. Coupled with a tempur pillow, we are both loving the supportive, cooling mattress which is earning its keep ten-fold!
Sianieb
Verified by Dreams
5
This was on the list of recommended mattresses and so glad I spent the extra money. As someone with fibromyalgia sleeping can be an issue but since I got this mattress the nightime pain has decreased and my sleep quality has improved.
Verified Reviewer
Verified by Dreams
5
I bought this mattress as I suffer severe back pain and i do not regret it , it's super comfortable and I have certainly found I get a better sleep, quality of mattress is great overall a wonderful product all round.
Westie55
Verified by Dreams
5
Don't be fouled on the first 1st week or two, it was hard being adjusted to this as we do love our old bed but boom amazing sleep and the old bed is never missed oh and it's feels cool to sleep on the bed too.
WhoSki
Verified by Dreams
5
This is the reason I've slept as well as I have since getting our new bed. AMAZINGLY comfy. If you can spend the extra money. Your body and mind will thank you for it. With the better REM Sleeping patterns.
NoraJ
Verified by Dreams
5
We had really good sleep so far and have no worries about moving about much in bed as the mattress did not disturb my sleeping husband as it used to be with our old mattress. Just Brilliant!
Andrew_P
Verified by Dreams
5
Great mattress, and well worth it! The gel offers a significantly better sleep in comparsion with my old memory foam. I often prefer a hard mattress, but the medium is great in this case!
Verified Reviewer
Verified by Dreams
4
We love our new mattress. It's super comfy and is appropriate for partners with differing weights and heights. The personal and approachable customer service in store was fantastic.
Olibob07
Verified by Dreams
1
Mattress was purchased by my partner 12 months ago, he sadly passed away 6 weeks later, mattress has collapsed on 1 side and 1 end , mattress is no good after 12 months,
JBuck
Verified by Dreams
5
We bought this mattress approx two weeks ago and it's been everything we hoped it would be we slept well from the first night and the cool gel topper is brilliant
Mustangali
Verified by Dreams
5
This bed is so comfortable, firm but still feels soft to the touch and keeps me cool at night. I've not slept so well in years.
B harley
Verified by Dreams
5
Recommended by a friend and couldn't of chosen a better mattress!! So comfortable and has improved my back pains tremendously.
Verified Reviewer
Verified by Dreams
5
This mattress is amazing. It's like sleeping on clouds. So comfortable all my aches and pains went on the first night.
Dreams lover
Verified by Dreams
5
Mattress is so firm and comfortable. I needed a firm mattress for my back problems and so glad I chose this one
BenM980
Verified by Dreams
5
Awesome mattress. Used the sleep machine thing and it popped up with this one and we've not regretted it. Comfy!
Eil 25
Verified by Dreams
5
My new bed and mattress were delivered 2 weeks ago, and I couldn't be happier! The best I've ever slept in.
Charlotte p
Verified by Dreams
4
Cooling, firm, and better for our back than our old mattress. Some threads loose around the edge though?!
Mitha
Verified by Dreams
5
Bought this few weeks ago, i love it, my back issues have resolved, i dont get overheated , i love it
Rodderz7120
Verified by Dreams
5
Great Mattress... nice and firm and great quality feel. The Gel topper gives that added comfort
Satisfied buyer 5*
Verified by Dreams
5
Best mattress I've ever slept on, it keeps you cool and is so comfortable to lie on!
Verified Reviewer
Verified by Dreams
5
VERY COMFORTABLE, THE BEST WE HAD SO FAR!! VERY PROFESSIONAL SERVICE, GREAT PEOPLE.
SBeat
Verified by Dreams
5
Great cooling technology, very comfortable. Very supportive. Great nights sleep.
Rita P
Verified by Dreams
5
What an amazing mattress, have not slept so well in years. Highly recommend
Maggie Lack
Verified by Dreams
5
Good mattress very comfortable although a little deep when you are small.
SKP 71
Verified by Dreams
5
Superb comfort without overheating the best nights sleep I've had in ages
Patience baby
Verified by Dreams
5
Very comfy mattress and now my sweater husband rarely do that again
Mike & Jean.
Verified by Dreams
5
This is a very comfortable mattress, much better than our old one.
Nikos P
Verified by Dreams
5
Great mattress, great quality, we already enjoy sleeping on it!
Sammyt52
Verified by Dreams
4
Very comfy, good price for the size. Free delivery to door.
Dabell
Verified by Dreams
5
It is the most comfortable mattress I've ever slept on
Verified Reviewer
Verified by Dreams
5
Extremely comfortable! Would definitely recommend
Remedy
Verified by Dreams
5
This mattress was very much need. I'm very happy.
Dangermouse
Verified by Dreams
5
By far thehe perfect mattress hands down.
Toosin
Verified by Dreams
4
First time i slept well in a while.
Chipo S
Verified by Dreams
5
Comfort perfect for relaxation
An15
Verified by Dreams
5
Best mattress I've ever owned
KAREN GOLDING
Verified by Dreams
4
I would not give this mattress any stars but the option is not given, we selected this mattress after using the sleep match machine which in Dreams own words (It's a super smart bit of wizardry that chooses the right mattress just for you and the way you sleep. ) this is the most uncomfortable hardest mattress I have ever had I explained to the sales advisor that I suffer with neck and spine problems and could not sleep on a hard mattress she said that the machine recommended a medium mattress we stupidly put our trust in this marvellous machines hands the sales advisor showed us various mattresses from the list that the machine had recommended we chose this mattress and was assured not to worry as we had the 40 days returns policy at no point was it explained that we would have to sleep on the mattress for 30 nights before it could be returned and loose the difference in money if you chose a cheaper mattress. Two days after receiving the new mattress we returned to the store saying I cannot sleep as the mattress is so hard my pressure points are numb and I have pins and needles we were told that the problem is out of there hands and I would need to contact customer services after finally getting through to customer services I was told that they would prefer us to sleep on the mattress for 30 nights to enable the springs to settle down I said when I tried the mattress in the store nobody told us to expect such a difference between the stores mattress and the one we would receive also on our second visit to the store my husband noticed that we had in fact been sold a firm mattress as I am so upset with the service we have received I asked for my money to be refunded I was told this would not happen I would need to choose another mattress and either pay the difference if it was more expensive or loose the money if it was cheaper and also pay for the delivery Please ensure when buying a mattress from Dreams you read all of the small print that you are given once you have made your purchase and also read the reviews on the website as you will see other people have had the same experience as myself, do use the Sleep Match machine as another sales advisor on our second visit to the store said how can a machine tell you what mattress you need I have been selling mattresses for years and do not go by what the machine says.
Bob27b
Verified by Dreams
2
The mattress was really comfortable in the store, and I bought it specifically for the "cooling" feature that was emphasised in all the marketing materials. However, the first night was too hot. Despite summer pyjamas in November and no heating on in the room, I had to sleep half outside from under the blanket. I also had to repeatedly remove the blanket from my daughter who was sleeping next to me, as she was all wet from sweat. This was not the case on our old mattress that did not have the "cooling" gel feature. I'm really disappointed, and would return the mattress if I could, however, according to the Ts and C's, you cannot return the mattress if it's been slept on, and the comfort guarantee only allows you to switch to another mattress and get vouchers for the price difference. I would not want another fancy mattress if they don't keep their promises, so would need to get vouchers. However, how many beds/mattresses do you need?! So the vouchers would be pretty redundant. I feel like I've just wasted a lot of money.
Bramley
Verified by Dreams
1
We prefer a firm mattress and went through the whole sleep analysis thing in store to pick a mattress. We tried this, it was firm but not as firm as our current mattress, so ordered it. The mattress that arrived was way, way, way firmer than the one in store. We tried a very firm mattress in store and this was harder sitll. I can only assume the store one had been worn down excessively, or they accidentally stuffed ours with concrete instead of springs. After two nights I woke up with back pain, after nearly 2 weeks it's still no different. I know they want 30 days for it to settle, but it's never going to get to where it needs to be and unless they're paying for a back massage every morning that's not going to happen. And the smell - there was no information given at point of sale or delivery, but I read about airing the mattress out for a week or two. I've done this and still if I leave a t-shirt on top of the mattress (with a protector, sheet, and duvet on), the shirt will absorb that awful damp smell.
Marksev
Verified by Dreams
1
I do not recommend buying this mattress. Although it was comfortable for the first year, soon after one side started dipping and one side of the mattress is bulging out. I only weigh 10 stone so this can't be attributed to anything other than a manufacturing problem. Dreams sent their "independent" inspector to look at it. When he laid on the bed he agreed it had dipped. The test he then did was a piece of string and a cardboard ruler. Only problem is the gel layer springs back so this test wouldn't detect the defective springs. I rejected the inspection results but the inspector said it's what he is asked to do. Since the inspection Dreams have not responded to any of my emails. I've tried calling but was cut off after fifteen minutes on hold. This is a very poor service from Dreams, they need to respond, they need to test this mattress properly to see the defect and they should honour the 10 year guarantee. At a loss now of what to do to be honest.
Cheshire Shopper
Verified by Dreams
5
Bought this TheraPur ActiGel Polar 2600 Matress to replace a mattress that had been sagging for a few months. Tried a few mattresses in store, and this one suited us best. Delivery was excellent, and the 2 man team were friendly and took away wrappings, and our old mattress. We left it to air as recommended, and the initial odour has dissipated. At first the mattress was firmer than we anticipated, but after 3 weeks of use (and turning as recommended), it has now been 'worn in', and I particularly have slept so much better. The mattress is supportive and comfortable, and love the pillow top and the 'no sag/give' edges. We paired it with the TheraPur mattress topper, and together they have delivered sleep for me without being woken by 'tropical' moments! Also want to say a big Thank-you to the staff at the Crewe Dreams store, who were so helpful. HIghly recommend this mattress.
JoCr
Verified by Dreams
5
Really pleased with our purchases. We had an excellent experience from start to finish. All salesperson in 2 different stores couldn't do enough for us, in Hedge End and Waterlooville. We had a lot of indecision and options we liked and we're allowed go back in forth testing and they provided a lot of support and information in the process. Delivery guys were really nice, super friendly, there was even a bit of big hitch, but they were very professional and sorted the issues same day. Now having our furniture it looks great, feels great and we are really enjoying having our upgraded furniture. Sleep motion has been nice to position our selves where our body wants to be and watching TV. That and a Lovelly new mattress has made my back issues feel almost fixed, obviously a new one was long overdue and Thermapur is extreamly comfortable. Thank you dreams
Antoinette_Mc
Verified by Dreams
1
This mattress is nothing like what we tried in the store. It's not comfortable at all and is very firm. I specifically said to the store assistant that my current mattress was too firm and that I need something more comfortable. The sleep tester bed indicated that I needed firm for some reason so the sales assistant showed us firm mattresses. However, this mattress felt very soft in the store and I could comfortably lay on my side. I am a side sleeper but have to sleep on my back as it's so uncomfortable sleeping on my side. I bought this bed end of August 2022 then went on holiday in Sept so couldn't really check the 40sleeps after purchase so its now too late to return and I'm out of pocket and have terrible sleeps. I had no intention to spend over £1000 on a mattress but the mattress in store was so comfortable. It just feels like a massive con.
Jennifer D-B
Verified by Dreams
5
I was very impressed with the assistance given in-store in helping me to choose the right mattress. Having made my choice I was pleased that on delivery of the new mattress the old one was taken away. Since first sleeping on this mattress I have found it sound and comfortable. It is somewhat deeper than my previous ('Dreams') mattress and therefore higher to get into bed . Having this higher edge means that is unlikely one would try to sit on the edge of the bed and thus damage the edges of the mattress (which had happened with the old mattress, as my husband often sat on the edge for lengthy periods and eventually it had a marked dent in it). I appreciate the fact that it does not have to be turned over and can be turned around instead to ensure even wear. It was a good buy!
Cottonbud
Verified by Dreams
5
From the moment that we entered the Crewe store we where put at ease by Customer Service advisor (Jacky), who after listening to our reasons for wanting help in improving our sleep time, offered us coffee and explained the process and that it would actually be the correct bed that would select us. A new experience on the computer aided bed that would take measurements and positioning options. We tested 3 or 4 mattresses, ultimately selecting the initial mattress as the one that we were both comfortable with. Everything from that point followed like a well oiled machine, finance, delivery, recycling of old mattress. We came away from the store thinking that we had been well looked after, Now experiencing the comfort and support of our new mattress. Thank you.
Penny Pocket
Verified by Dreams
1
I am so disappointed in this mattress. I was replacing my previous similar Dreams TheraPur mattress which I'd had for 8 years and was very pleased to find this one which was similar but with a more improved spec. I had high hopes. I've had the mattress 4 months and I've never suffered with the amount of back pain that I've had since I got this mattress. It is so uncomfortable and I end up eventually falling to sleep through exhaustion. I hate going to bed cause I know I'm going to be in pain. As it was in clearance I didn't think the 100 day policy applied so persevered in the hope that it would improve. I'm now considering getting an excellent quality and reputable mattress topper to try and help the pain. I really regret buying this mattress.
M oreilly
Verified by Dreams
5
This i have to say has been my best purchase of any kind in years, i am someone who always slept a constant 6/7 hours per night ( but interupted ) all my life, however this has been a game changer, it somehow keeps my body temreture just right and i now sleep a good 8 hours ( work days ) and free time can sleep 10hrs, honestly I swear this has had such a possitive effect in a short time I feel so rested, tbh its unreal. All i can say is go try it in dreams as they have technology there to try before you buy and the reasurance that if for some reason ( i cant imagine what though ) you can replace it if its not for you after a period of time, so if your after a new matteress i recommend it. A big
Iamcookie
Verified by Dreams
3
I have had this mattress for 23 nights now. Initially there was a very strong smell from it and i was told to air it for a few hours. Over three weeks, and i can still smell it albeit faintly now. For over two weeks i found it very hard and uncomfortable. I feel it is settling more now but couldn't say I'm 100% pleased with it at the moment but hope i will be soon. I have to say with the mattress protector and sheet on, i have not noticed the cooling gel at all even though i bought the recommended protector. No different from my last mattress in this area sadly. I am hopeful that over the next few weeks i will enjoy it more as it continues to settle.
Jessjoss
Verified by Dreams
5
The reason I picked this matress is because when I tested it in the shop it was comfortable and cool. It wasn't the cheapest but it was the best for what I needed. My old matress was worn out springs sticking in my back and I was suffering with pains in my back hips and knees. First night I could tell the difference the next morning l. It still hurt to sit but now a few weeks later no pain. On the hot nights the cooling effect works and apart from the usually pee moments I am sleeping very well. I was glad I picked this matress and not settled for some other make. It is a quality hotel style matress that actually works for me. Worth the money.
FiBD
Verified by Dreams
5
Sales lady is as funny, we knew she was going all out to sell to us, we just happened by and as we knew we needed one, popped in to trial. She was amazing. Chatted and laughed and made it an experience, my other half got motion sickness getting up and down on beds, so they popped him on a tv bed and put the football on until he felt better. Delivery was brilliant, poor guys carried it up multiple stairs and gave me guidelines on the guarantee and care. It's been amazing, 2 weeks in and we are keeping. To be fair, the first night we knew it. Slept so well since, no getting used to it. Underestimated what a difference a good mattress can make.
ErynMac
Verified by Dreams
4
I guess it's okay for the price. The last bed I bought from Dreams in 2016 still sleeps like new, it was proper well built. I can definitely tell the difference between that one and this new one. This new one weighs half of the previous one. This therapure feels a bit cheap with it being so light, that's my bugbear. It's classified as firm so I think that that is accurate. It's held up in these first months, I haven't encountered the collapsed side walls like some of the older reviews so I think they have addressed that production issue. Overall I am satisfied with this bed, I'm not bowled over like last purchase and will give it 4*
Derek 28
Verified by Dreams
4
Quite a heavy mattress to rotate, as is required every week in the first few months - definitely needs two people. Seems a much firmer mattress than the one we laid on in the shop. Recommend that the mattress is rotated, especially if the persons using the mattress are of different weights. This helps "soften up" the mattress for the lighter person. Used to take a while for the bed to warm up, but this mattress is almost like instant warmth - definitely a plus factor. As this is a deep mattress and we have a high bed frame, you get good support to stand straight up out of bed. An expensive mattress, but quite pleased with it so far.
Lucky07
Verified by Dreams
1
Really disappointed with this product as I spent a lot of money to get a comfortable bed best suited to my body. Customer services were not helpful when I was trying to explain that the bed was uncomfortable and wanted to exchange it from my tadley mattress. They kept saying nothing can be done as this sounds like a comfort issue so I would not be able to get a refund on the balance after exchange for another mattress. A technician was sent out to review the mattress and confirmed the mattress is in fact faulty. No one from dreams has yet rectified this for me which I am extremely upset and disappointed about
L. Sara
Verified by Dreams
5
The therapur mattress is very good quality, very comfortable. On the first night I found it very uncomfortable! But after that it has been great, so I think I was just getting used to it. I feel much more supported compared to my old mattress. I also have noticed my sleep quality has improved because I am not waking up with hip pain every few minutes. It was quite an expensive mattress, but I feel glad I went for this one as I found it the most comfortable in the shop. I do find it difficult to put the bed sheet on as the mattress base is quite firm and tall. I bought a larger sheet to more easily do this.
PaddyMc
Verified by Dreams
5
Purchased some weeks back, from the first night to now we have enjoyed a better more comfortable sleep. We have gone to sleep and not woken up till the morning which is very unusual for us. We have also enjoyed the comfort right to the edge of the mattress which I didn't think would make much difference. The cool Polar ActiGel, which I was a bit worried about when it's so cold at the moment, does not stay cool for long and is soon keeping you warm and it appears to the right temperature; We'll see what happens in the summer months. Overall from the delivery till now the service has been excellent.
PA Rodgers
Verified by Dreams
5
Great firm mattress, with the added cooling topper, has helped us get a decent night's sleep, worth spending a bit more for a quality mattress. Delivery was very good, guys put on foot protectors over their boots and removed all packaging and checked we were happy with the mattress prior to leaving. We also bought a TheraPur cooling mattress protector. There was a slight chemical smell initially but advised to ventilate room which was done and smell gone after a couple of days. Overall very satisfied with our mattress, as it provides the support required for my back that other's failed to do.
Gemma77
Verified by Dreams
5
This mattress is so wonderful its soft like a cool panna cotta. Soft but firm and supportive for both my small frame and weight as well as my partners larger frame and weight. It also has a nice bounce to it from the many springs even with it the body hugging foam. However I think the best part about this mattress is the cooling gel layer, which is why I specifically chose it, as we are both warm sleepers this has been amazing. Its as if we are constantly flipping the mattress to the cool side without having to get off it or it being too cold. It just keeps us at the perfect temperature.
BadBackWithFoam
Verified by Dreams
5
After waking with a bad back for several months I thought it was time to get a new mattress. The old one was all foam and had sagged so I opted for a pocket spring instead. Dreams was the only place I'd found selling hybrid mattresses so I went in to store to check them out. We had a go on the machine to tell us what firmness we needed, one of the ladies came and helped us find suitable mattresses to test and we settled on this one. I've found it very supportive and no longer wake with a bad back, the gel is cooling in the summer and we find we're not overheating as much. So far so good
Cal & Rach
Verified by Dreams
5
We have struggled to find a good mattress that gives us a restful sleep. We found a store (Ayr, Scotland) that helped us select the right mattress for us, offered us an almost endless amount of advice which led us to this mattress. It is very supportive but soft and as as someone who has a bad back and neck following a car crash, my pain is now actually easing with this mattress. I now manage to sleep and can get out of bed like a normal person and walk tall during the day, none of which I thought I would do again. I can not recommend this mattress highly enough
T n N
Verified by Dreams
5
We tried this mattress in the shop and it was a big improvement from what we had previously. It was delivered by two really friendly and helpful delivery men. It's taken us all a couple of weeks to get used to it, but now we are it's fantastic. I used to suffer from shoulder pain after a night in our old bed but this has disappeared. When it was new, we thought it was way more firm than we thought, but it's settled into a nice medium - it's very forgiving and you can really feel the cooling gel working. It's so cosy and gives the best night's sleep in ages
N. Ham
Verified by Dreams
5
Such a comfortable mattress. I have recently revived from a neck fracture and was nervous in choosing the right mattress. The lady in the store too her time and spent a significant amount of time allowing me to choose the right mattress. I have absolutely no regrets and am so happy with my mattress. In fact, my dealings with Dreams from start to finish have been exemplary. I needed to change delivery times and postcodes multiple times and they were fabulous at facilitating this for me. I am recommending Dreams to everyone I know. Outstanding customer service..
Paula J
Verified by Dreams
5
We are 3 nights in on this new mattress, it cost a bit more than we originally had in mind but it was the one we kept going back to instore to lay on on after the recommendations given by the instore electronic testing (we were given recommendations at both end of the cost scale so we didn't feel like we were being pushed to over spend) . So far it looks like it will be a great investment. Its very Firm, which I was never so keen on in the past but also has a lovely luxurious, cozy feel to it due to the pillow top. Both of us have slept really well so far :)
Bad back and to hot
Verified by Dreams
1
Absolutely terrible we brought this mattress at the beginning of the year and the side of the mattress as claped in already and there is no support on the side so you just roll to the edge causeing me to have back problems. We brought it as was told it was a cooling mattress but it makes you hotter then ever. we spoke to dreams about the problem with the mattress clasping and they sent someone round to look at it. And we got told it's our fault this as happened. My old mattress never did this and that was 12 years old. DONT WASTE YOUR MONEY on this mattress.
NatandVinnie
Verified by Dreams
5
I've been sleeping on this mattress for a few weeks now, and it has completely changed the way I rest. It strikes the perfect balance between comfort and support, keeping my spine aligned while still feeling plush and cozy. I no longer wake up with aches in my back or shoulders, and the motion isolation means I'm not disturbed when my partner moves around. It also stays surprisingly cool through the night, which is a huge bonus since I tend to overheat easily. Overall, it feels well-made, comfortable, and worth the investment for consistently better sleep.
JAB83
Verified by Dreams
4
So far so good, this is a very good firm mattress which we're finding very comfy to sleep on. We chose this over other firm mattresses at Dreams because it's reinforced, so hopefully it won't collapse after a few years like our old mattress did. The only fault was when the delivery guys unpacked it for us, it stank of flame retardant for weeks, which we weren't pre-warned about and it set-off my partner's skin allergy, so ended up needing to move into my mum's house for a bit. This was also not good having a 6 month old baby sleeping in our bedroom either.
Verified customer
Verified by Dreams
5
I genuinely didn't realise how much difference a good mattress could make until now. From the very first night, it felt like I was sleeping on air - perfectly supportive, incredibly soft, and so comfortable that I didn't want to get out of bed in the morning. The quality is outstanding, and I've been sleeping deeper and waking up feeling properly refreshed. It's completely transformed my nights and made bedtime something to look forward to again. If you're thinking about replacing your mattress, this one is worth every penny. Absolute dream to sleep on!
Steve Stratford
Verified by Dreams
5
A visit to dreams well worth making, the salesperson was very helpful and polite. We were measured independantly for the best mattress and were able to find the best options for both of us. The salesperson was very knowledgable on all options and showed us them all and with no pressure to buy he allowed us to choose the one we were most happiest with. It is a very comfortable and supportive mattress and the cooling gel feature has certainly enabled ne to sleep better. We would recommend a visit to dreams when looking for a mattress or bed.
Yola
Verified by Dreams
5
Perfect balance of comfort and support. After taking a gamble and getting the extra firm 1800 in the sale we took the decision to swap for the 2800 as our sleep trial confirmed the need for a 'firm' mattress for side sleeping. If we were majority back sleepers the 1800 would have been perfect as it eliminates any back and hip aches BUT for side sleeping the 2800 has retains sufficient support but adds a soft cushioned layer to ensure comfort in every sleeping position. Dreams customer service were also great sorting out the exchange.
LeanneH
Verified by Dreams
5
This mattress was a large purchase for us however with several health issues between us including having discs bulging in my spine and hip issues, we completed the dream sleep system and all the mattresses we tried, this appeared to be our best fit! It has relieved a lot of my discomfort I had in bed during my hours of sleep and has made me feel more comfortable when feeling strained or in discomfort generally. Amazing pressure relief and support, I would highly recommend this mattress for people suffering with bad backs or joints.
Susan katies mum
Verified by Dreams
5
Bought after going on not sure what its called the sleep position assessment bed and this was one of the mattresses recommended. Very comfortable my husband has had trouble recently waking up with pain in his legs but this has gone. First couple of times getting on the bed felt like i would have to buy some steps to get on as it was thicker than the old mattress. My husband tend to get quite hot in bed but this has not happenned since buying this mattress. He only wishes we had bought it sooner. Comfortable yes money well spent yes
JBL1
Verified by Dreams
5
Was looking for a quality mattress to relieve pressure on my husbands bad back aswell as various joint pains and this mattress doesn't dissapoint. It replaces a Tempur mattress that although was good and comfy it didn't allow your body to breath and became uncomfortable on the bones over the years. The TheraPur did take a week or so to get used to, we thought initially it was too firm and we had made a mistake but after it settled and we became used to the ActiGel allowing a cooler sleep we are very pleased we made the purchase
Jasto
Verified by Dreams
5
After having to wait 10 days with no bed as my order had been lost in the system you can imagine I wasn't very happy. Having said that oh my word the problem I have with this mattress is that i dont want to get up in the morning because it is so comfortable. I was apprehensive spending so much on it but it is definitely worth paying a bit extra. I have arthritis and woke up in pain every day from my previous Emma mattress that i purchased a few months ago now I don't wake in pain. I'd definitely reccomend this mattress.
Verified customer
Verified by Dreams
5
Buying my new bed at Dreams was like a dream from start to finish. To start on the journey of first going in the shop. The staff couldn't have been more helpful or friendly. They seemed to have a lot of knowledge about the beds. When the day of delivery came the two guys were wonderful, they were on time, friendly, knew their job Dreamsand did it in a very professional way. When they left they took all their rubbish with them and left it as tidy as they found it. I was very impressed Thank you Dreams.
Micha Negruseri
Verified by Dreams
5
We absolutely love this mattress. We bought it while in the middle of moving into our new home, and the whole experience was made so much easier thanks to the team at Dreams in Peterborough, especially Wakas, who was incredibly friendly and helpful. The mattress itself is super comfortable, and we've both been sleeping really well since getting it. This is actually our second mattress from Dreams, and we've moved our previous one into the guest room, which says a lot about how much we trust the quality
Verified customer
Verified by Dreams
5
We were looking for an orthopaedic mattress that could provide both firmness and lumbar support due to back and neck problems. We went to the store and all it took was trying this out once and thought "this is the one". Went home, and bought it online. It arrived after 2 weeks right on time and since then our back problems disappeared and now we wake up actually refreshed from a good nights sleep. The only thing that we had to change was to extra deep bedsheets ,nothing else. Totally worth the money.
P2023
Verified by Dreams
2
I ordered this mattress because me and my wife loved this mattress in the shop you could feel the cool gel through your clothes. We had ours delivered and it is not as cold as the one in the shop and the size of the mattress is smaller than what it is advertised online. We had spoke to dreams to get this resolved and they have basically done nothing. Not worth spending that much money on it for the cool gel. Its a good comfy mattress just wish they had sold us one thats just as good as the shop.
Nina44444
Verified by Dreams
5
I suffer with a long term injury to my lower back and therefore sleeping can sometimes be hard. I took the dreams test using their electronic mattress and this was one of the mattress recommended to me. I was worried that it wouldnt help compared to my old mattress however I was wrong and haven't lost a nights sleep since. My husband is always too hot and I am always cold however the cooling gel in this mattress helps both of us to sleep comfortably. Hands down the best buy for my mental health.
RedRoseSomerset
Verified by Dreams
4
I have to admit this mattress was much firmer than I expected, I initially thought the shop had sent me the wrong one. The one in store was instantly comfortable, but a new one feels very solid and hurt my sides the first few nights I slept on it. I didn't realise it would take a few weeks to break in. However now, after just over 3 weeks, I have adapted to it and I'm finding it is reducing my back pain (I have a slipped disc) and allows me to sleep for longer. So overall I am happy with it.
Verified customer
Verified by Dreams
5
This is possibly the best purchase we ever made. The mattress is so comfortable and our sleep has drastically improved since we started sleeping on it. It's helped drastically with my back support and posture too. I've had a few people stop over and sleep on the mattress, with all of them commenting on how comfortable our bed is!! The staff we had when we went in were also so friendly and welcoming that the whole experience was perfect. It's really made our new home feel special and ours.
Ryan42
Verified by Dreams
5
The mattress is incredible. The previous mattresses I had before I would usually wake up with a sore back but with this mattress I haven't had a single pain. The cooling layer is really nice as someone who stays in a top floor flat getting into bed and its slightly cooler it's like flipping over a pillow at night. Would highly recommend this mattress. It's really soft but firm at the same time meaning you both sink into the mattress but don't disappear into it like a memory foam mattress.
Ayodele
Verified by Dreams
5
I'm really pleased with this headboard and the accompanying bed (Sleepmotion 800i Adjustable Platform Bed Frame) and TheraPur ActiGel Polar 2800 Combination Mattress - it's been a great purchase. It's very comfortable and provides excellent support, which has noticeably improved my sleep. The design is both practical and stylish, making it good value for money. Overall, I would definitely recommend this bed to anyone looking for something reliable, comfortable, and well-made.
AG123
Verified by Dreams
3
Very comfortable...BUT the off-gassing chemical smell ruins it! I aired it for 3 full days and even had to move our newborn baby out of the room for two nights which was a nuisance. On the third night we attempted to sleep on it but I had to get us out of the room again because it gave me a terrible headache by 2am. This can't be healthy! Not happy at all. Not what I needed with a newborn and needing to sleep! Will be calling customer services. Wish I kept my old mattress.
Bogsy
Verified by Dreams
5
We looked at several stores before going to Dreams. The staff were very helpful and the state of the art machine that makes mattress recommendations very impressive. We tried all the mattresses recommended and decided we liked the Therapur Actigel best. After we checked with each other and our bank balance we then purchased online. The delivery was very prompt and the guys very thorough and quick and very courteous, they did the company proud as did the in store staff.

Questions and answers about the TheraPur ActiGel® Polar 2800 Combination Mattress

Common questions answered by our team first, then questions shoppers asked the retailer, with the retailer’s own answers.

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Common question
How is this mattress designed to assist with temperature control?

Answer: The Polar 2800 mattress is layered with cooling ActiGel foam which is pressure-sensitive and adapts immediately to your body. The breathable texture enhances airflow, keeping your temperature comfortable throughout the night. It also has an ActiCool knitted cover, designed to draw heat away from your body, providing that instant refreshing sensation.
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Common question
How supportive is the TheraPur ActiGel Polar 2800 Combination Mattress?

Answer: The combination of pocketed and micro support springs with ActiGel foam and PurFibre offers comprehensive support and targeted pressure relief for your body. Plus, thanks to the new edge support, every inch of the surface can be used confidently while you sleep, without any fear of rolling off.
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Common question
What guarantee comes with the TheraPur ActiGel Polar 2800 Combination Mattress?

Answer: The TheraPur ActiGel Polar 2800 Combination Mattress comes with a 100-Night Comfort Guarantee. But even after that, you can rest easy with a 10-year guarantee provided.
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Common question
I'm worried about potential allergens, is this mattress suitable?

Answer: The mattress has a fully hypoallergenic finish, which means it's designed to minimise the presence of substances that might cause an allergic reaction.
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BexUTT
Can you use a heated blanket on this mattress please ?

Answer: Using an electric blanket is safe with all the mattresses, however they can affect the feel and can soften the fillings over time, especially with mattresses containing memory foam. We don't recommend placing electric blankets directly on the mattress surface without a sheet, as this can cause the fillings to overheat and void the mattress warranty. Please follow the guidelines provided with the product.
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da27
Does this mattress make it so i cant feel when my partner moves in bed?

Answer: This mattress has pocket springs, where each spring is individually wrapped, allowing them to move independently. This gives better body contouring, reduced motion transfer, and more even support compared to open-coil systems.It also has edge support which prevents the edges from collapsing when you sit or lie near the side. It increases the usable sleeping surface and improves overall durability.
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Cudmonk
We want to buy a Polar 2600 super king size mattress. If we don't have a sleepmotion bed frame, is there a disadvantage to buying a sleepmotion-compatible mattress (it has more springs than the non-sleepmotion)? Which is the better mattress?

Answer: Sleepmotion compatible mattresses do not have an encapsulated unit, which allows for the movement of the sleepmotion base, and therefore there is more space for springs.We recommend a standard mattress for a standard frame for the structured outer of the mattress.
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windyblow
I feel the cold and use an electric blanket, will the polar 2600 make me feel cold.

Answer: This mattress does include a cool layer which is designed to disperse heat away from your body for a cooler, comfortable night's sleep. We would recommend trying the sleep match machine in store to see if it is suitable for you.
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Snooley
Should I turn thermapure polar 2600?

Answer: This is a single sided mattress meaning that it does not need to be flipped/turned over. It is recommended however that you rotate the mattress head to toe weekly for the first three months, then just once a month thereafter.
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Heidixx
Will the coolness of the gel mattress still be felt after putting a mattress protector and bottom sheet on the mattress?

Answer: It really depends on the kind of protector used, a mattress protector should retain the benefits of this cooling technology while simultaneously protecting your mattress.
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Paul46M
Hi I brought this mattress and advised mattress protector is it normal for the bed get so hot that it wakes me up and then can't get back to sleep because beds feels hot and uncomfortable?

Answer: This is personal to you as not everyone is hot whilst sleeping. I may be that you need to try cotton bedding to help you as cotton is a breathable material.
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ronie
therapur arfctic motion polar 2600 for sleepmotion double bed frame, what bed linen size in cotton would be needed? thanks ron

Answer: The mattress is still the same size as a standard UK double, the difference is the materials inside are designed to be used with an adjustable bed.
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boo7836
will this mattress fit on a dreams tv bed base

Answer: This mattress should fit on a bed you have previously bought from Dreams. You would just need to ensure it is the correct corresponding size.
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TING23
Hello, What is the weight limit per person on the double mattress please?

Answer: This mattress does not have a weight restriction, but it is designed for the simultaneous use of a maximum of two individuals.
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HP12
A lot of the reviews (especially the less positive ones) are about the 2600 not the 2800 please can you remove or split out the reviews so we can see only those about the 2800?

Answer: As this mattress is an upgrade, we keep the previous reviews so that customers can see the full picture of the mattress.
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Ernie 1
are these mattresses suitable for adjustable beds?

Answer: If you choose the "Sleepmotion compatible" version of the mattress, then it will be suitable for an adjustable base.
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Bea 57
Will using a mattress protector stop the cool effect of the mattress

Answer: We would recommend using a breathable and cooling mattress protector to support the cooling effect of the mattress.
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Asking for a friend
Please can you give the correct height in cm and exact weight. The dimensions for a standard double on your webpage give these as 27cm and 30kg. In the shop the height measured over 30cm.

Answer: The mattress weights 30kg. The height of the mattress is 27cm, but all mattresses have a +/- 2cm tolerance.
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cazza353
What is sleepmotion compatible

Answer: Sleepmotion compatible means that the mattress is compatible with one of the Sleepmotion adjustable bases.
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Rach15
What is the difference between polar 2600 and arctic 2600?

Answer: The mattresses have a cosmetic difference, but the specifications of the mattress are very similar.
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Dav890
Polar motion 2800 is it compatible with electric adjustable bed

Answer: Yes, the motion version of the 2800 is suitable for use with an adjustable bed.
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Myself2
What's the difference between the Actigel 2600 mattresses please - one is referred to as Polar and another Arctic, but they seem to have same spec and description?

Answer: This have cosmetic difference, but the specs of the mattress are very similar.
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What is the difference between the Therapur Actigel Arctic and/or Polar 2600 Mattress please?

Answer: The difference is aesthetic they each have a different mattress cover.
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Sleeper77
Is ActiGel a type of Memory Foam, or regular foam? I'm interested in the cooling aspect but I don't like Memory Foam.

Answer: ActiGel is a gel infused foam, but it does not contain memory foam.
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DaiLew
Do I need deep sheets

Answer: You would need to have a sheet of 28cm deep or more.
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Tinselsocks
Hi, with the cool gel is it okay to use an electric blanket on this mattress? Thank you.

Answer: You can use an electric blanket with this mattress.
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woolfie
Hi, is this mattress suitable for a slatted bed frame base ?

Answer: This mattress is suitable for a slatted base.
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Jakeyg1993
Is this mattress okay for a side sleeper?

Answer: This mattress is suitable for a side sleeper.
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AJH55
Can you put a 25mm topper on this mattress, it's a little firm as it's brand new.

Answer: You can use a toper on this mattress.
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DonnDonn
Hello, I read the description but I cannot see if this mattress is firm or extra firm? Thank you

Answer: This is a firm comfort grade.

Videos about this mattress

Hand picked video that relates to the specifications of The TheraPur ActiGel® Polar 2800 Combination Mattress

Hybrid Vs Memory Foam
Hybrid Vs Memory Foam
By BedStar
Firm vs Soft Mattress
Firm vs Soft Mattress
By BedStar
Benefits of Gel Mattresses
Benefits of Gel Mattresses
By BedStar
What Is A Hybrid Mattress?
What Is A Hybrid Mattress?
By Furniture Fair

Guides this mattress is featured in

This mattress is listed in 5 of our guides because its build meets what each guide looks for. Each card says what that is.

  • Hot sleepers guide

    Why it’s featured

    This guide lists pocket-sprung and hybrid mattresses with a gel, latex or natural-fibre layer, which let heat out.

    Includes comment from a registered clinician
    Read the guide
  • Front sleepers guide

    Why it’s featured

    This guide lists medium-firm and firmer mattresses on pocket springs or latex, with no memory foam or pillow top to sink into.

    Includes comment from 2 registered clinicians
    Read the guide
  • Night sweats guide

    Why it’s featured

    This guide lists pocket-sprung and hybrid mattresses with a gel, latex or natural-fibre layer, which run cooler than deep foam.

    Read the guide
  • Menopause guide

    Why it’s featured

    This guide lists pocket-sprung and hybrid mattresses with a gel, latex or natural-fibre layer, for anyone who runs hot at night.

    Read the guide
  • Larger sleepers guide

    Why it’s featured

    This guide lists firm and extra-firm pocket-sprung and hybrid mattresses, which hold a heavier body without a dip forming.

    Read the guide

Clinicians comment on the condition in each guide, not on individual mattresses.

Sources for this review

  • Hands-on testIn store at Dreams, April 2025, 2 measures scored by our tester
  • Our assessmentConstruction, materials and firmness judged by our team, from over 10 years in the mattress industry
  • Specification20 points from Dreams' listing
  • Owner reviews1,342 analysed, 1,342 written ones checked across 5 reliability topics
  • Buyer questions41 read
  • Price history166 checks since July 2024
  • BenchmarkCompared with 149 other hybrid mattresses we track
  • Site-wideOur price tracker has logged 1,349,258 retailer prices since June 2019

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