The Dreams Workshop vs Harrison Spinks Mattress Reviews

Oh dear, now thanks to the expert advice of a Dreams salesperson, I now have a guilty secret. Some three months ago I moved some distance from a place where I had lived for many years. A lot of my friends and family had said they would like to come down and spend a few days with me, when I had settled, nice but I would need to set up a guests bedroom. Stating the obvious, I would need a bed and all the accessories. Having already had a good experience when purchasing just a duvet at Dreams store in Havant, I returned to same on a mission. I explained that I needed a large double bed, it needed to have some storage, and as it would only be for occasional use, it should be at a budget price. Since then I have had a few people stay for a couple of nights, but all would comment on how comfortable they had been at night. Fast forward to a couple of weeks ago. I decided that the main bedroom needed decorating, so rather than move heavy furniture around, I would simply cover my super-king sized bed with a dust sheet, and use the new bed in the 'guests' bedroom. Now here is the thing, for months I have been suffering from major back pain, so much so I was sent to a local hospital where they conducted both X-ray and CT scans. It was concluded that the problem was due to wear in my lower spine, and all they could suggest was the use of strong pain killers. Even as I write this, I am very much aware that I am free from pain in my back, and I can only attribute this to the use of the new Dreams bed, and the applied knowledge of the sales assistant. To their credit, they respected my need to stay within a very tight budget, not only with the bed, but also the accessories. My guilty secret? Now when guests stay I find myself saying, "You have the super-king, I will be fine with the double.

5 Star service! Our new bed was delivered on Christmas eve thanks to the very helpful Dreams staff member who served us. I have already left a review for the way he conducted himself and handled the sale. With only one week to go for Christmas eve, he pulled out ALL the stops to get us a bed in time! Very friendly, he answered ALL of our questions and gave us food for thought about ALL the things available. I never realized that there was so much to consider when buying a bed! LoL Unfortunately, after unpacking the bed we discovered that one of the draws was damaged. There's no way the driver could have known, due to the packaging. We contacted customer services and explained the problem, she was sorry to hear this and set about ordering a replacement draw. She explained that due to Christmas & New Year, there would be a slight delay, but we were given 15th Jan for delivery. Again, very friendly & helpful! Our replacement draw was just delivered, by the delivery driver & his mate, again very friendly and on time! After looking at our damaged draw, he checked to see that the replacement was the right colour and all ok... and if I had any other questions. Again... 5 Star service! We had waited until now before leaving this review, as we wanted to see how Dreams handled this. We appreciate that these things can happen, but it's how the company deals with it. We're pleased to say that they passed with glowing colours!!! A great bed and 5 Star service.... BUY WITH CONFIDENCE! P.S. I've slept like a baby this past four weeks! :)

After blowing £79 on a rolled up so called mattress from a dodgy ebay company last year (huge mistake) it wasn't going to take an awful lot to impress me. I was very impressed with the measures in place in the Telford store due to covid 19 and instantly felt at ease. Covers, masks, sanitizer everywhere and plenty of social distancing. Having picked my mattress the checkout was quick, friendly and efficient and took no more than 5 minutes. 8 days later my new mattress arrived. The delivery men were big, strong, wearing masks and made short work of getting my new mattress into my bedroom. Literally less than 2 minutes. The missus went all out with new pillows and fresh bedding and dutifully set about creating our night time body shelf. After a tiring day, a wonderful sirloin, bottle of red and a shower we were ready to jump into our new slice of heaven. 3 words were muttered by us both in unison. Oh my lord. What slumberland sorcery is this. The perfect amount of firmness, the wonderful smell of the fresh bedding and the support of the memory foam pillows and we were out faster than Frank Bruno against Mike tyson. Absolute bliss. I can't recommend dreams or this mattress highly enough. Superb product, great service and fast delivery. Don't delay, buy one today!

Unfortunately, I find this mattress far too hard. Two ago I started experiencing severe lower back pain and hip pain. I was hoping it would ease, but the opposite has happened and the pain has increasingly got worse, in particular, in the last few days. Only had the mattress since the end of September so I am going to speak to Dreams about the problems I am experiencing. Even though the mattress looks good quality, the firmness is too much (and won't suit anyone who moves at all in their sleep, I think most people do move). When I was in the store, I did ask for assistance in choosing a mattress, but with hindsight I do wish I had asked for two opinions from their customer service staff...I put all my faith in the advice from one customer service member of staff. I will update my rating, if I find that Dreams are obliging in finding an alternative solution for me, and I hope promptly. (Please note: I've never experienced any kind of back pain of any sort in my life prior to purchasing the mattress from Dreams).

Dear Team, I am writing to express my disappointment with the Springfield mattress I recently purchased. Unfortunately, the mattress has not met my expectations in terms of comfort or quality. Ever since I started using it, I’ve been experiencing consistent back pain every day. Despite regularly rotating the mattress, there has been no improvement. The springs are clearly felt through the surface, making it extremely uncomfortable to sleep on. It feels as though there is little to no cushioning or foam layer, which raises concerns about the quality and construction of the mattress. I trusted Dreams for a good night's sleep, but this experience has been quite disappointing. It is clear that the mattress is faulty and not up to the mark.

I have had this mattress for 5 weeks now. When I first unpacked it, there was a slight smell for a day, but since then it hasn't smelt at all. (It smelt of canvas which I found quite pleasant actually!) It feels nice and soft each night when you first get on it, but then can feel it supporting you. I guess this is what is meant by a medium-firm mattress. (My old mattress was over 20 yrs old; if anything it would have been rated as very firm!) I have had no problem sleeping with this mattress, no aches or pains when waking up. It is recommended to rotate the mattress once per week for 12 weeks, so I am still doing that. It is easy to do using the handles on the side of the mattress. No depressions in the mattress have appeared, and it still feels just like new. Although we have already had both hot nights and cold ones, I have never felt too hot or cold due to the mattress (obviously the duvet used is also going to make a difference). Overall I am extremely satisfied with the mattress, and with mattressonline.

To be perfectly honest, I'm not convinced but I think the problem is me, not the product. The mattress is clearly very good quality, but it's a lot firmer than I was hoping for and expecting from the soft/medium description. On the spare bed, which is a fully sprung base, it works reasonably well, which is why I haven't yet engaged the 60 day return option, but on the bed I ordered it for originally, which is a solid Ottoman base, it is way too hard. I'm sure that with use it will soften up, but it's still way too hard for me personally to sleep on comfortably and I doubt it will ever be that soft. Indeed, in desperation I ended up going to a shop and buying a much cheaper (and far inferior quality), softer mattress because I simply couldn't do 30 days sleeping on that mattress. I am going to contact Mattress Online today and enquire about swapping it for something softer.

Good Points: Quality is obvious. If we hadn't had a tempur for over ten years, I would say this is a really comfy bed and would be happy for its life time use. Albeit, only five years gauranteed! Having had a tempur though, I would probably revert back. Mainly due to spouse requiring that extra softness and a complete awareness removal from any turn/roll movement by partner. While this is a fantastic make and constructed with the Best Materials, we have been served well with the tempur and too be honest, can say, there aren't any regrets with the purchase. Improvement Points: Comparing this to our tempur, it would be difficult to separate, based on the very different structures. That said, a longer guarantee period would be an advantage. Price for price - this would be a distinct advantage.

We tried the mattress in the shop and picked it over the medium/firm version. However when the mattress was delivered it was so firm it caused my partner hip pain. We contacted mattress inline via the 60 day sleep guarantee and they swapped it next day. The service was 5* and reason we buy all our mattresses via them. The new mattress is the medium firm and is super comfy even after the first night. Makes me think the first was faulty it was that hard and nothing like the shop one we tried.

The mattress smells like a farmyard, not natural, and has made our bedding smell as well as the bedroom. This is not the natural smell the company claims, there is something wrong with the mattress. We cannot have the mattress removed from our home or changed for another month as the company wants to send somebody to check the mattress, but they cannot visit us for the next four weeks. Do not ever buy a mattress from Harrison Spinks unless you enjoy your bedroom and bed linen smelling like you are sleeping in a barn on a farm.