The Dreams Workshop vs Hyde & Sleep Mattress Reviews

Oh dear, now thanks to the expert advice of a Dreams salesperson, I now have a guilty secret. Some three months ago I moved some distance from a place where I had lived for many years. A lot of my friends and family had said they would like to come down and spend a few days with me, when I had settled, nice but I would need to set up a guests bedroom. Stating the obvious, I would need a bed and all the accessories. Having already had a good experience when purchasing just a duvet at Dreams store in Havant, I returned to same on a mission. I explained that I needed a large double bed, it needed to have some storage, and as it would only be for occasional use, it should be at a budget price. Since then I have had a few people stay for a couple of nights, but all would comment on how comfortable they had been at night. Fast forward to a couple of weeks ago. I decided that the main bedroom needed decorating, so rather than move heavy furniture around, I would simply cover my super-king sized bed with a dust sheet, and use the new bed in the 'guests' bedroom. Now here is the thing, for months I have been suffering from major back pain, so much so I was sent to a local hospital where they conducted both X-ray and CT scans. It was concluded that the problem was due to wear in my lower spine, and all they could suggest was the use of strong pain killers. Even as I write this, I am very much aware that I am free from pain in my back, and I can only attribute this to the use of the new Dreams bed, and the applied knowledge of the sales assistant. To their credit, they respected my need to stay within a very tight budget, not only with the bed, but also the accessories. My guilty secret? Now when guests stay I find myself saying, "You have the super-king, I will be fine with the double.

5 Star service! Our new bed was delivered on Christmas eve thanks to the very helpful Dreams staff member who served us. I have already left a review for the way he conducted himself and handled the sale. With only one week to go for Christmas eve, he pulled out ALL the stops to get us a bed in time! Very friendly, he answered ALL of our questions and gave us food for thought about ALL the things available. I never realized that there was so much to consider when buying a bed! LoL Unfortunately, after unpacking the bed we discovered that one of the draws was damaged. There's no way the driver could have known, due to the packaging. We contacted customer services and explained the problem, she was sorry to hear this and set about ordering a replacement draw. She explained that due to Christmas & New Year, there would be a slight delay, but we were given 15th Jan for delivery. Again, very friendly & helpful! Our replacement draw was just delivered, by the delivery driver & his mate, again very friendly and on time! After looking at our damaged draw, he checked to see that the replacement was the right colour and all ok... and if I had any other questions. Again... 5 Star service! We had waited until now before leaving this review, as we wanted to see how Dreams handled this. We appreciate that these things can happen, but it's how the company deals with it. We're pleased to say that they passed with glowing colours!!! A great bed and 5 Star service.... BUY WITH CONFIDENCE! P.S. I've slept like a baby this past four weeks! :)

I purchased the Dreams Workshop Billingham Traditional Spring Memory Mattress a few months ago, and it has truly transformed my sleep. From the very first night, I noticed how perfectly it balances comfort and support. The traditional springs give just the right amount of bounce, while the memory foam layer gently contours to my body — relieving pressure points and keeping my spine aligned. I no longer wake up with aches in my shoulders or lower back, and I find myself sleeping through the night without tossing and turning. The mattress also does a great job of regulating temperature, so I never feel too hot or too cold. The build quality is excellent, with sturdy stitching and a finish that feels premium. Even after regular use, it still feels as supportive as the day it arrived. Delivery was smooth, and the team set everything up with care and professionalism. I can honestly say this mattress has improved not just my sleep, but my overall energy and mood during the day. It’s an investment in comfort and health that I wish I’d made sooner.

Dear Team, I am writing to express my disappointment with the Springfield mattress I recently purchased. Unfortunately, the mattress has not met my expectations in terms of comfort or quality. Ever since I started using it, I’ve been experiencing consistent back pain every day. Despite regularly rotating the mattress, there has been no improvement. The springs are clearly felt through the surface, making it extremely uncomfortable to sleep on. It feels as though there is little to no cushioning or foam layer, which raises concerns about the quality and construction of the mattress. I trusted Dreams for a good night's sleep, but this experience has been quite disappointing. It is clear that the mattress is faulty and not up to the mark.

Please don't buy this! I think I've never had a truly awful mattress in my life until this one, so when buying from a reputable store like Dreams, I just thought I'd go cheap and cheerful - it's just a mattress how bad can it be? Well, this mattress has truly shown me. Initially it was great for the first few months. However, After 18 months I can feel every single spring. They poke out and wake me during the night when I roll over to the point that my husband once slept on the floor and said even that was more comfortable! I have been trying to get a refund, but as it's over a year old it's now out of warranty. So instead we're just chucking this and buying new elsewhere

looked around.. so many options.. all different prices. We saw this one.. the design was exactly what we were looking for and the price.. was a bit cheap to be honest.. I wondered if we were going to the end up with something flimsy and cheap.. we didn't! This bed is amazing.. the quality is top notch. Gorgeous thick headboard in luxurious fabric.. same on the bed base. The mattress is firm and comfy. No "rolling together" or anything. It is a thick mattress.. no buttons or springs to be felt. We love it. The only thing we did was get some anti slip Matt to put under the mattress to stop or slipping around. I'm a fidget.. that's the only reason why. Fabulous bed.. comfy and quality. I would recommend it to everyone. Lovely delivery guys as well brought it upstairs for us. Service with a smile. Professional. kept me informed of the delivery time as well. Thank you very much

Overall, very happy with the mattress. I selected it based on the advice from going on the bed in store that assesses your sleeping position. I think I’ve previously had medium mattresses and this one comes up as firm, but I find it soft and supportive. I’m used to a sprung base with foam topper, despite the description making me think this had some sort of micro spring set up it does seem to be essentially all foam. I’m a lot less aware of my husband moving around in his sleep so I guess the foam set up is working. Two small problems that I have with it - firstly it recommends you rotate on a weekly basis for the first three months but it’s really awkward to rotate. There are some handles but they’re underneath the mattress rather than on the side. It’s quite a dense mattress and pretty much a deadweight to try and rotate. The second irritation is that the sheet and mattress protector won’t stay in place. The texture of the mattress cover is particularly slippery and correctly sized fitted sheet keeps on shifting.

The mattress seemed firmer than the one tested in the store. I phoned customer services two days after I received the mattress to have this logged. I chose this mattress as I was experiencing joint pain when waking from sleep on my original mattress. I have to say I don’t experience joint pain in the morning now. How the mattress regulates heat I am unsure my wife experiences hot flushes at times and the cooling properties the mattress makes no difference. But no mattress can regulate for hot flushes for to menopause. The edges are firm and hold shape when getting in and out of bed. There is no roll together and the mattress memory foam returns to shape when out of bed. My previous mattress had visible indentations showing where my wife and I sleeped after only a few weeks of use. So I am impressed with this but will be looking out for this over the next few months.

Really disappointed with the amount of "off gassing" that has happened with this mattress. The smell was awful for the first two days. It very gradually decreased over the first week but we had to have the door shut to the room that the mattress was in and had to keep the windows open for 6 days as the smell was so strong throughout our house otherwise. It took 9 days until we could bear the smell enough to actually try sleeping on the mattress. The chemical small was still pretty strong and the first night sleeping on the mattress I woke up in the night coughing and my partner woke up with a sore throat due to the off gassing fumes. The mattress itself seems comfortable so far, but after having it for 11 days we have only slept on it twice (due to the smell) so I cannot fully comment on the comfort yet. The "ice" element of the mattress is quite cold against the skin which I didn't appreciate when I lay on the mattress in store (as was wearing a coat), so we have purchased a thick mattress protector to feel warm during the winter. Hopefully in the summer this feature will be more useful. We are not overly sensitive to smells but anyone sensitive or who suffers from asthma or allergies should take this into consideration before thinking about purchasing this mattress! Especially if you need to use the mattress as soon as you have purchased it. I expected that there might be some slight odour for a couple of days, but the intense chemically smell from this mattress has been terrible for a prolonged period.

We have had two of these mattresses (having returned the first one because it had a mark on it). Both of them smelt terrible. I can't believe more reviewers don't mention this in their reviews. We slept on the first mattress for a week whilst waiting for it to be replaced, but the smell was awful and both us and the bedding smelt strongly of chemicals. When we received the replacement, we moved into the spare room and aired the mattress - we left it uncovered and regularly opened the windows (in temperatures of 1 degree!) and then reheated the room to try and draw as much 'off gas' out of the mattress as possible. 3 weeks later, we still hadn't slept on the bed and the smell was still strong enough for us to arrange to return it to Dreams. Dreams seem to advise airing these mattresses for 4 hours, but 3 weeks wasn't sufficient. We really wanted to keep the mattress because we had found the first one very comfortable but we couldn't stomach the smell and couldn't believe it would ever disappear. Dreams customer service were very good and we are buying a further mattress from them from a different brand.