Sleepeezee vs Hyde & Sleep Mattress Reviews

I was just passing Dreams and having had a mattress for nearly 9 years didn't realise that it should be replaced having seen the advertising from the doorway. Rayanne immediately approached me with a smile and warm welcome to find out what I needed. I didn't really know and assuring me with her knowledge she explained how the process worked with regards to finding a new mattress to specifically suit my needs without any pressure, jargon or hard sales push. This was a fresh revelation. It was like she was a professional expert here to advise and guide. She showed me the mattress test that would give me some ideas to what would suit my body, preferred sleeping position and budget. All this was done whilst reassuring me of their Covid arrangements to ensure safety and make me feel safe and reassured. After using the machine for 3 minutes she went through the recommended mattresses. She was not rushed, but to the point, politely and in a friendly manner. She made me feel relaxed and not pressured into buying but with such professionalism, knowledge and guidance I knew that I now needed a new mattress. I tried several (with my own pillowcase cover that was sprayed) and she allowed me to go back and try them again to make sure I was happy with the purchase. She reiterated that even after the mattress was delivered I still had time to change my mind. Such a great experience. Relaxed, professional and knowledgeable. This is how all sales staff should be and what a great employee Rayanne is! More like Rayanne please!! I be back in eight years time to buy again!! PS Since buying the mattress (3 weeks ago) I have had the best sleep ever. The mattress was actually half the cost of the previous one I bought (from a reputable high street store)! I'm coming back to Dreams in future!

My fiancé and I had recently moved into our apartment. We were very very keen to spoil ourselves on a new mattress as we are very much under the impression that you spend a third of your life sleeping. We decided to visit your Wandsworth bridge road branch in which we were welcomed in a friendly and warm manner by Riccardo. Firstly, he offered us something to drink in which we then had a chat around what we were looking for. He then advised us to give the sleep match tool a go so we could pin point the exact mattress to our specific needs. Once the process was completed he then showed us all the mattresses that the the tool advised on. Very patiently he carried around two pillows as myself and my fiancé tried out all the mattresses. Having a budget in mind from the start it was due the expertise of Riccardo that we decided to go over our budget and really spoil ourselves on a top end mattress, which we purchased. With regards to the delivery, unfortunately our order was placed on the 22nd of March, a few days before the lockdown. This ultimately had a massive impact on our delivery day which was meant to be on the 15th of April but due to COVID-19 we only managed to receive our order on the 8th of June. All I can say was that Dreams did keep us up to date and we were very much aware of the issues. We are very happy with our new mattress and our sleep has never been better, well worth the wait. Thanks so much! Regards Andy

I’m leaving this review to be as helpful to future buyers as humanly possible…the struggle is real! I started my journey at dreams with a Therapur 2600 polar mattress. Sadly it was WAY too firm for me (I’m 5ft 9 and 11stone). Gave me shoulder and neck ache and left me tossing and turning throughout the night. It was considerably firmer than the showroom model too. On the plus side, the cooling technology really did seem to work. Sent night sweats packing! I exchanged via the 100 night comfort and planned to go for the therapur 4600 (medium support) which seemed to have a much thicker topper with more give. Previously I ignored any mattresses in store labelled ‘soft’ as I wanted a medium comfort level. The manager of the store talked me in to trying the Beatrice (one of his favs). Although labelled ‘soft’, it has a very supportive base mattress with a memory foam softer topper which allows the body to sink in (stopping shoulder aches) yet isn’t overly soft due to the support from beneath. All in all, the comfort level of this mattress is ‘just right’. No more tossing and turning. Hooray! I would definitely describe it as a medium support, not soft. It’s also wonderfully thick so if you like to sleep high up, this is a great choice. (Stepladder may be required if under 5ft 5 though)…Works perfectly with John Lewis deep fitted sheets. Only negative - sadly it isn’t cooling like the Therapur. I do find myself waking up much warmer which will only get worse now we are coming in to summer. If the Beatrice had cooling technology I would give it 5 stars and never leave my bed again. So overall, I’m very happy with this one. Not cheap…the price of a small used car...but comfy. Hopefully it stands the test of time. Watch this space :)

I've had my matilda kingsize for 2 years. I bought it because I was suffering a lot of back pain n mold matress. My pain reduced slightly with this matress but I still woke up in pain. Stupidly, I assumed that this would be the case with any matress. I hadn't had a holiday in years due to caring responsibilities so hadn't slept in any other beds for comparison. Since the passing of my mother, I've been on a few holidays this last year and am amazed how much better my back has felt each time. I have been thinking that the matilda must be too soft for me because I recently got myself checked out and following xrays, was diagnosed with arthritis in my neck and lower back. However, I went away again a couple of weeks ago and when I got on the bed, I immediately said to my wife that I was really going to struggle because it was significantly softer than my matilda. I was mistaken...I wasn't pain free, but I was in significantly less pain than at home. This has convinced me that the matress isn't right for me. It's strange, because when I first get into bed it feels reasonably comfortable. Within a couple of hours I'm in pain, and then have to constantly change positions until I finally give up and get out of bed. I rarely manage more than 4 hours sleep. It's my fault really, because I should have changed it in the first 100 days. I now know that I need to buy a new one, but accept that I probably need to spend significantly more to get a suitable one, so I'm saving up! One other thing, I overhest a lot on this matress, I wouldn't get anything with foam or gel again.

Extremely unhappy with the mattress and the customer service received – I bought a mattress in good faith that it would be suitable for me based on a lot of research and *mostly* good reviews. Also for the money, you would except it to be good quality. Unfortunately, the mattress is not fit for purpose as it dips so much on the sides that it is unusable. I cannot even get in and out of bed properly as I pretty much fall off the bed when I try to sit on the side! I have a disability as well which has been severely affected by this shoddily made mattress. I could not even get into bed on my own due to how badly it dips. I keep falling off. This has caused me so much distress and I am now massively out of pocket and have nowhere to sleep. They sent over someone to inspect it and they deemed it fine but it is definitely not fine. A brand new £1100 2200 independent pocket spring mattress should not dip that much on the edges when it is less than a month old - it should be sturdy and fully filled edge to edge. The company are making out like I am making this issue up, and they claim the mattress is fine as they do not want to refund me, but I have seen at least 2 other people have issued the very same complaint/ review. DO NOT BUY THIS MATTRESS - IT IS POORLY MADE & NOT FIT FOR PURPOSE - YOU WILL END UP OUT OF POCKET AND THEY WILL NOT REFUND YOU.

looked around.. so many options.. all different prices. We saw this one.. the design was exactly what we were looking for and the price.. was a bit cheap to be honest.. I wondered if we were going to the end up with something flimsy and cheap.. we didn't! This bed is amazing.. the quality is top notch. Gorgeous thick headboard in luxurious fabric.. same on the bed base. The mattress is firm and comfy. No "rolling together" or anything. It is a thick mattress.. no buttons or springs to be felt. We love it. The only thing we did was get some anti slip Matt to put under the mattress to stop or slipping around. I'm a fidget.. that's the only reason why. Fabulous bed.. comfy and quality. I would recommend it to everyone. Lovely delivery guys as well brought it upstairs for us. Service with a smile. Professional. kept me informed of the delivery time as well. Thank you very much ????

Overall, very happy with the mattress. I selected it based on the advice from going on the bed in store that assesses your sleeping position. I think I’ve previously had medium mattresses and this one comes up as firm, but I find it soft and supportive. I’m used to a sprung base with foam topper, despite the description making me think this had some sort of micro spring set up it does seem to be essentially all foam. I’m a lot less aware of my husband moving around in his sleep so I guess the foam set up is working. Two small problems that I have with it - firstly it recommends you rotate on a weekly basis for the first three months but it’s really awkward to rotate. There are some handles but they’re underneath the mattress rather than on the side. It’s quite a dense mattress and pretty much a deadweight to try and rotate. The second irritation is that the sheet and mattress protector won’t stay in place. The texture of the mattress cover is particularly slippery and correctly sized fitted sheet keeps on shifting.

The mattress seemed firmer than the one tested in the store. I phoned customer services two days after I received the mattress to have this logged. I chose this mattress as I was experiencing joint pain when waking from sleep on my original mattress. I have to say I don’t experience joint pain in the morning now. How the mattress regulates heat I am unsure my wife experiences hot flushes at times and the cooling properties the mattress makes no difference. But no mattress can regulate for hot flushes for to menopause. The edges are firm and hold shape when getting in and out of bed. There is no roll together and the mattress memory foam returns to shape when out of bed. My previous mattress had visible indentations showing where my wife and I sleeped after only a few weeks of use. So I am impressed with this but will be looking out for this over the next few months.

Really disappointed with the amount of "off gassing" that has happened with this mattress. The smell was awful for the first two days. It very gradually decreased over the first week but we had to have the door shut to the room that the mattress was in and had to keep the windows open for 6 days as the smell was so strong throughout our house otherwise. It took 9 days until we could bear the smell enough to actually try sleeping on the mattress. The chemical small was still pretty strong and the first night sleeping on the mattress I woke up in the night coughing and my partner woke up with a sore throat due to the off gassing fumes. The mattress itself seems comfortable so far, but after having it for 11 days we have only slept on it twice (due to the smell) so I cannot fully comment on the comfort yet. The "ice" element of the mattress is quite cold against the skin which I didn't appreciate when I lay on the mattress in store (as was wearing a coat), so we have purchased a thick mattress protector to feel warm during the winter. Hopefully in the summer this feature will be more useful. We are not overly sensitive to smells but anyone sensitive or who suffers from asthma or allergies should take this into consideration before thinking about purchasing this mattress! Especially if you need to use the mattress as soon as you have purchased it. I expected that there might be some slight odour for a couple of days, but the intense chemically smell from this mattress has been terrible for a prolonged period.

We have had two of these mattresses (having returned the first one because it had a mark on it). Both of them smelt terrible. I can't believe more reviewers don't mention this in their reviews. We slept on the first mattress for a week whilst waiting for it to be replaced, but the smell was awful and both us and the bedding smelt strongly of chemicals. When we received the replacement, we moved into the spare room and aired the mattress - we left it uncovered and regularly opened the windows (in temperatures of 1 degree!) and then reheated the room to try and draw as much 'off gas' out of the mattress as possible. 3 weeks later, we still hadn't slept on the bed and the smell was still strong enough for us to arrange to return it to Dreams. Dreams seem to advise airing these mattresses for 4 hours, but 3 weeks wasn't sufficient. We really wanted to keep the mattress because we had found the first one very comfortable but we couldn't stomach the smell and couldn't believe it would ever disappear. Dreams customer service were very good and we are buying a further mattress from them from a different brand.