Therapur vs Sleepeezee Mattresses

I would not give this mattress any stars but the option is not given, we selected this mattress after using the sleep match machine which in Dreams own words (It's a super smart bit of wizardry that chooses the right mattress just for you and the way you sleep. ) this is the most uncomfortable hardest mattress I have ever had I explained to the sales advisor that I suffer with neck and spine problems and could not sleep on a hard mattress she said that the machine recommended a medium mattress we stupidly put our trust in this marvellous machines hands the sales advisor showed us various mattresses from the list that the machine had recommended we chose this mattress and was assured not to worry as we had the 40 days returns policy at no point was it explained that we would have to sleep on the mattress for 30 nights before it could be returned and loose the difference in money if you chose a cheaper mattress. Two days after receiving the new mattress we returned to the store saying I cannot sleep as the mattress is so hard my pressure points are numb and I have pins and needles we were told that the problem is out of there hands and I would need to contact customer services after finally getting through to customer services I was told that they would prefer us to sleep on the mattress for 30 nights to enable the springs to settle down I said when I tried the mattress in the store nobody told us to expect such a difference between the stores mattress and the one we would receive also on our second visit to the store my husband noticed that we had in fact been sold a firm mattress as I am so upset with the service we have received I asked for my money to be refunded I was told this would not happen I would need to choose another mattress and either pay the difference if it was more expensive or loose the money if it was cheaper and also pay for the delivery Please ensure when buying a mattress from Dreams you read all of the small print that you are given once you have made your purchase and also read the reviews on the website as you will see other people have had the same experience as myself, do use the Sleep Match machine as another sales advisor on our second visit to the store said how can a machine tell you what mattress you need I have been selling mattresses for years and do not go by what the machine says.

Amazing mattress that i didn't realise how much i needed! I had been having a bad back with our old mattress for several months but as it was only 4 years old i put off getting a new one. The back pain got to much so i figured that not only did i have to bite the bullet but i also needed to get it right this time, hence going to Dreams. We were helped by a very professional and friendly gentleman who showed us the Dreams mattress technology which helped us pick a mattress that i would have never though of myself, as I've always chosen a hard mattress. The gentleman explained how the mattress should be supporting my back and gave us plenty of possible mattresses to try out. Not only did we pick a mattress but we also picked pillows which to my surprise has been the best pillow i have ever had, I'm very fussy when it comes to pillows and in the past i have found that not only does it take me weeks to adapt to a new one but it also will only last me a few months as they don't support my neck properly or become lumpy and my poor husband ends up inheriting it! Since receiving my wonderful Dreams mattress and pillow i have slept better than a baby, i cant wait to go to bed and hate having to get up! Also im happy to report no more bad back!!

An absolute game changer!!! So glad I invested in this mattress topper. I didn't want it for its cooling effect. I wanted to improve my sleeping comfort and be sure I was supporting all the main pressure points when I sleep.. iv been having problems with nerve pain down my left leg and I'm a back sleeper so found in a morning before I got my topper my back was particularly bad when I first got up..In less than a week of having this topper on my mattress I am "Pain free!!" Its like a miracle...its because it's totally contouring my lower back and supporting it...I would 100% recommend this Topper. Plus The salesman at the Chesterfield branch was AMAZING...So helpful I tried before I bought I had all the different options of toppers explained to me and so realised this was absolute the one for me. No pressure sales I was very happy indeed with the customer service of Drew a real knowledgeable salesman. Thank you. ??

We purchased a king size divan base and attachable headboard in store and, in summary, the store experience, the product, and the delivery process and all of the related pre delivery information have been excellent ... with just one niggle resulting in a less than 5 star review. This relates to the matching attachable headboard which also looks great and is excellent quality like the divan Ottoman base. That said, despite the delivery guys, who assembled everything, chocking the headboard as far from base as they could, the headboard still sits over the top of the base by about an inch. This results in the king sized mattress (that should fit perfectly) being pushed an inch down the base and hence results in the mattress overhanging the bottom of the divan base by just over an inch. It's not end of the world stuff but seems a pretty basic design flaw and, in our mind, results in the made up bed looking just that bit odd due to this small overhang.

We had an excellent experience at Dreams Slough from the moment we walked in. We were warmly welcomed, and Daljit took the time to understand exactly what we were looking for, including our comfort preferences and affordability. She guided us through the different options with patience and expertise, giving us time to think without ever being pushy. Her knowledge and attentiveness made the whole process simple and stress-free. Meanwhile, Jack kindly entertained our children, which allowed us to focus on choosing the right mattress. The team even offered us a drink while we waited which added a thoughtful and welcoming touch to the visit. Thanks to Daljit’s professionalism and Jack’s support, what could have been a challenging shopping trip turned into a smooth and enjoyable experience. Outstanding service all round. I would highly recommend Dreams to anyone looking for a new mattress!

I was just passing Dreams and having had a mattress for nearly 9 years didn't realise that it should be replaced having seen the advertising from the doorway. Rayanne immediately approached me with a smile and warm welcome to find out what I needed. I didn't really know and assuring me with her knowledge she explained how the process worked with regards to finding a new mattress to specifically suit my needs without any pressure, jargon or hard sales push. This was a fresh revelation. It was like she was a professional expert here to advise and guide. She showed me the mattress test that would give me some ideas to what would suit my body, preferred sleeping position and budget. All this was done whilst reassuring me of their Covid arrangements to ensure safety and make me feel safe and reassured. After using the machine for 3 minutes she went through the recommended mattresses. She was not rushed, but to the point, politely and in a friendly manner. She made me feel relaxed and not pressured into buying but with such professionalism, knowledge and guidance I knew that I now needed a new mattress. I tried several (with my own pillowcase cover that was sprayed) and she allowed me to go back and try them again to make sure I was happy with the purchase. She reiterated that even after the mattress was delivered I still had time to change my mind. Such a great experience. Relaxed, professional and knowledgeable. This is how all sales staff should be and what a great employee Rayanne is! More like Rayanne please!! I be back in eight years time to buy again!! PS Since buying the mattress (3 weeks ago) I have had the best sleep ever. The mattress was actually half the cost of the previous one I bought (from a reputable high street store)! I'm coming back to Dreams in future!

I’m leaving this review to be as helpful to future buyers as humanly possible…the struggle is real! I started my journey at dreams with a Therapur 2600 polar mattress. Sadly it was WAY too firm for me (I’m 5ft 9 and 11stone). Gave me shoulder and neck ache and left me tossing and turning throughout the night. It was considerably firmer than the showroom model too. On the plus side, the cooling technology really did seem to work. Sent night sweats packing! I exchanged via the 100 night comfort and planned to go for the therapur 4600 (medium support) which seemed to have a much thicker topper with more give. Previously I ignored any mattresses in store labelled ‘soft’ as I wanted a medium comfort level. The manager of the store talked me in to trying the Beatrice (one of his favs). Although labelled ‘soft’, it has a very supportive base mattress with a memory foam softer topper which allows the body to sink in (stopping shoulder aches) yet isn’t overly soft due to the support from beneath. All in all, the comfort level of this mattress is ‘just right’. No more tossing and turning. Hooray! I would definitely describe it as a medium support, not soft. It’s also wonderfully thick so if you like to sleep high up, this is a great choice. (Stepladder may be required if under 5ft 5 though)…Works perfectly with John Lewis deep fitted sheets. Only negative - sadly it isn’t cooling like the Therapur. I do find myself waking up much warmer which will only get worse now we are coming in to summer. If the Beatrice had cooling technology I would give it 5 stars and never leave my bed again. So overall, I’m very happy with this one. Not cheap…the price of a small used car...but comfy. Hopefully it stands the test of time. Watch this space :)

My fiancé and I had recently moved into our apartment. We were very very keen to spoil ourselves on a new mattress as we are very much under the impression that you spend a third of your life sleeping. We decided to visit your Wandsworth bridge road branch in which we were welcomed in a friendly and warm manner by Riccardo. Firstly, he offered us something to drink in which we then had a chat around what we were looking for. He then advised us to give the sleep match tool a go so we could pin point the exact mattress to our specific needs. Once the process was completed he then showed us all the mattresses that the the tool advised on. Very patiently he carried around two pillows as myself and my fiancé tried out all the mattresses. Having a budget in mind from the start it was due the expertise of Riccardo that we decided to go over our budget and really spoil ourselves on a top end mattress, which we purchased. With regards to the delivery, unfortunately our order was placed on the 22nd of March, a few days before the lockdown. This ultimately had a massive impact on our delivery day which was meant to be on the 15th of April but due to COVID-19 we only managed to receive our order on the 8th of June. All I can say was that Dreams did keep us up to date and we were very much aware of the issues. We are very happy with our new mattress and our sleep has never been better, well worth the wait. Thanks so much! Regards Andy

I recently invested in the Matilda Mattress, seeking a balance of support and softness for a restful night's sleep. This mattress, true to its medium designation, offers a comfortable compromise that caters to various sleep preferences. One of the standout features of this mattress is its versatility. The medium firmness level strikes a harmonious chord, providing adequate support for those who prefer a firmer feel while still offering a touch of plushness for those who enjoy a softer surface to sink into. From the first night, I noticed a significant improvement in my sleep quality. The mattress contours to the body, alleviating pressure points and promoting proper spinal alignment. Whether sleeping on my back, side, or stomach, I found consistent comfort throughout the night. Moreover, the construction of the mattress seems durable and well-crafted, promising long-term resilience without sacrificing comfort. The materials used also contribute to temperature regulation, ensuring a cool and pleasant sleep environment. Overall, my experience with the Matilda Mattress has been overwhelmingly positive. It strikes an excellent balance between support and comfort, making it suitable for a wide range of sleepers. If you're in the market for a versatile mattress that delivers on both fronts, this one certainly deserves consideration.

The mattress is excellent but there are a few things worth noting. 1) it takes a bit to get used to it. It's really soft and by back hurt for the first few days then it just felt like a cloud. 2) I tend to cuddle with my partner before going to sleep in the middle of the mattress. As the top layer is made out of memory foam when you then roll on to your sides, the middle of the mattress is still deformed from the weight of the two people cuddling, so for the first few minutes, on your side you feel like you're falling into the middle of the mattress. After about 5 mins, the middle springs back to its natural shape and you get the comfort on your side. 3) it's a really heavy mattress!!! If you have an ottoman frame you better go to the gym! 4) when you sit on the sides of the mattress because all your weight is on your bum and the top layer is memory foam, you sink quite a bit. I wouldn't be surprised if older people might struggle to get up. 5) overall I still give it a 9.5/10. Takes a bit to get used to it, but it's an excellent mattress. Quality is superb and it truly feels like a cloud if that's the feeling you're looking for