Sleepeezee vs Otty Mattresses

I was just passing Dreams and having had a mattress for nearly 9 years didn't realise that it should be replaced having seen the advertising from the doorway. Rayanne immediately approached me with a smile and warm welcome to find out what I needed. I didn't really know and assuring me with her knowledge she explained how the process worked with regards to finding a new mattress to specifically suit my needs without any pressure, jargon or hard sales push. This was a fresh revelation. It was like she was a professional expert here to advise and guide. She showed me the mattress test that would give me some ideas to what would suit my body, preferred sleeping position and budget. All this was done whilst reassuring me of their Covid arrangements to ensure safety and make me feel safe and reassured. After using the machine for 3 minutes she went through the recommended mattresses. She was not rushed, but to the point, politely and in a friendly manner. She made me feel relaxed and not pressured into buying but with such professionalism, knowledge and guidance I knew that I now needed a new mattress. I tried several (with my own pillowcase cover that was sprayed) and she allowed me to go back and try them again to make sure I was happy with the purchase. She reiterated that even after the mattress was delivered I still had time to change my mind. Such a great experience. Relaxed, professional and knowledgeable. This is how all sales staff should be and what a great employee Rayanne is! More like Rayanne please!! I be back in eight years time to buy again!! PS Since buying the mattress (3 weeks ago) I have had the best sleep ever. The mattress was actually half the cost of the previous one I bought (from a reputable high street store)! I'm coming back to Dreams in future!

I’m leaving this review to be as helpful to future buyers as humanly possible…the struggle is real! I started my journey at dreams with a Therapur 2600 polar mattress. Sadly it was WAY too firm for me (I’m 5ft 9 and 11stone). Gave me shoulder and neck ache and left me tossing and turning throughout the night. It was considerably firmer than the showroom model too. On the plus side, the cooling technology really did seem to work. Sent night sweats packing! I exchanged via the 100 night comfort and planned to go for the therapur 4600 (medium support) which seemed to have a much thicker topper with more give. Previously I ignored any mattresses in store labelled ‘soft’ as I wanted a medium comfort level. The manager of the store talked me in to trying the Beatrice (one of his favs). Although labelled ‘soft’, it has a very supportive base mattress with a memory foam softer topper which allows the body to sink in (stopping shoulder aches) yet isn’t overly soft due to the support from beneath. All in all, the comfort level of this mattress is ‘just right’. No more tossing and turning. Hooray! I would definitely describe it as a medium support, not soft. It’s also wonderfully thick so if you like to sleep high up, this is a great choice. (Stepladder may be required if under 5ft 5 though)…Works perfectly with John Lewis deep fitted sheets. Only negative - sadly it isn’t cooling like the Therapur. I do find myself waking up much warmer which will only get worse now we are coming in to summer. If the Beatrice had cooling technology I would give it 5 stars and never leave my bed again. So overall, I’m very happy with this one. Not cheap…the price of a small used car...but comfy. Hopefully it stands the test of time. Watch this space :)

My fiancé and I had recently moved into our apartment. We were very very keen to spoil ourselves on a new mattress as we are very much under the impression that you spend a third of your life sleeping. We decided to visit your Wandsworth bridge road branch in which we were welcomed in a friendly and warm manner by Riccardo. Firstly, he offered us something to drink in which we then had a chat around what we were looking for. He then advised us to give the sleep match tool a go so we could pin point the exact mattress to our specific needs. Once the process was completed he then showed us all the mattresses that the the tool advised on. Very patiently he carried around two pillows as myself and my fiancé tried out all the mattresses. Having a budget in mind from the start it was due the expertise of Riccardo that we decided to go over our budget and really spoil ourselves on a top end mattress, which we purchased. With regards to the delivery, unfortunately our order was placed on the 22nd of March, a few days before the lockdown. This ultimately had a massive impact on our delivery day which was meant to be on the 15th of April but due to COVID-19 we only managed to receive our order on the 8th of June. All I can say was that Dreams did keep us up to date and we were very much aware of the issues. We are very happy with our new mattress and our sleep has never been better, well worth the wait. Thanks so much! Regards Andy

I recently invested in the Matilda Mattress, seeking a balance of support and softness for a restful night's sleep. This mattress, true to its medium designation, offers a comfortable compromise that caters to various sleep preferences. One of the standout features of this mattress is its versatility. The medium firmness level strikes a harmonious chord, providing adequate support for those who prefer a firmer feel while still offering a touch of plushness for those who enjoy a softer surface to sink into. From the first night, I noticed a significant improvement in my sleep quality. The mattress contours to the body, alleviating pressure points and promoting proper spinal alignment. Whether sleeping on my back, side, or stomach, I found consistent comfort throughout the night. Moreover, the construction of the mattress seems durable and well-crafted, promising long-term resilience without sacrificing comfort. The materials used also contribute to temperature regulation, ensuring a cool and pleasant sleep environment. Overall, my experience with the Matilda Mattress has been overwhelmingly positive. It strikes an excellent balance between support and comfort, making it suitable for a wide range of sleepers. If you're in the market for a versatile mattress that delivers on both fronts, this one certainly deserves consideration.

The mattress is excellent but there are a few things worth noting. 1) it takes a bit to get used to it. It's really soft and by back hurt for the first few days then it just felt like a cloud. 2) I tend to cuddle with my partner before going to sleep in the middle of the mattress. As the top layer is made out of memory foam when you then roll on to your sides, the middle of the mattress is still deformed from the weight of the two people cuddling, so for the first few minutes, on your side you feel like you're falling into the middle of the mattress. After about 5 mins, the middle springs back to its natural shape and you get the comfort on your side. 3) it's a really heavy mattress!!! If you have an ottoman frame you better go to the gym! 4) when you sit on the sides of the mattress because all your weight is on your bum and the top layer is memory foam, you sink quite a bit. I wouldn't be surprised if older people might struggle to get up. 5) overall I still give it a 9.5/10. Takes a bit to get used to it, but it's an excellent mattress. Quality is superb and it truly feels like a cloud if that's the feeling you're looking for

The plush comfort yet firm support is really impressive. It must be due to the mixed layers of wool, silk, and cashmere along with the firm pocket-spring core. Truly, it is a good balance.

Really comfortable and noticeably cooler than my last mattress, definite improvement in my sleep quality. Unboxing was easy and it expanded to full size quickly.

Felt a marked improvement in sleep quality due to the firm yet comfy feel of this mattress. Especially appreciated how it stayed cool throughout warmer nights.

Really good product. It's made a difference to my sleep, no more waking up with a sore back. Comfortable yet very supportive. It's great value for money.

Enjoying the blend of traditional craftsmanship and innovative design. The mattress is firm yet gently cushioning and I've noticed a much cooler sleep.