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Tempur vs Emma Mattress Reviews

Compare Tempur and Emma mattresses side by side: owner satisfaction, support, durability and price, based on aggregated customer reviews.

Checked byBecky Reeve, Staff Writer, Mattress Expert
SourceCompiled from WantMattress review data

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Brand

Tempur

Our pick
4.7/5Owners3,079 reviews
Price range£689 – £2,299
Brand

Emma

4.5/5Owners1,083 reviews
Price range£219 – £849

On aggregated owner reviews, Tempur scores higher: 4.7 against 4.5 out of 5.

Becky’s take

By Becky Reeve

Checked against current models and prices in October 2026

I'd pick Emma over Tempur, and I don't even like Emma. A Tempur is memory foam all the way through, from soft to firm, and a big part of the price is the name on the side. Emma advertises harder than any brand in the trade, and I've never warmed to what arrives in the box. Even so, Emma's Original and Original Pro models put pocket springs under the foam, and Tempur costs more almost whichever two models you compare.

The difference you'll feel is how deep you sink. Tempur's foam lets you down slowly, hides your partner turning over, and keeps your warmth in. Emma's springs push back, so you sink less and turn more easily. Tempur, though, is the brand with the reviews, and most of them are for the Pro Plus SmartCool.

If you need a true soft, buy the Tempur, because Emma's softest is the Original Lite at soft-medium. Buy it too if you love being held by the mattress and never get too warm. If you can stretch to a Simba in a sale, that's the hybrid I'd rather you had than either of these.

Head to head

Tempur has all foam, with no springs anywhere in the range; Emma has 13 of its 14 mattresses sprung and 1 all memory foam. Tempur runs from soft to firm, and Emma runs from soft-medium to firm. Emma is the budget choice of the two: Tempur's cheapest mattress costs several times as much. At the top end Tempur goes further still.

How they differ

TempurEmma
Mattresses we list2014
Price range£689 – £2,299£219 – £849
Owner rating
4.7/5Owners3,079 reviews
4.5/5Owners1,083 reviews

Mattresses only. Owner ratings are the review-weighted average across each brand’s mattresses on UK retailer sites. Prices read 3 November 2026.

Tempur

Tempur was first born in the 1980’s to relatively lukewarm acclaim, see, it was the memory foam that really got Tempur finding it’s stride and this didn’t happen until 1991, becoming one of the first companies in the world to see the commercial benefits of what is now known today as memory foam.

Today Tempur is one of the largest mattress companies in the UK and serves thousands of customers yearly with its high quality no-compromise foam filled mattresses. The Tempur brand carries huge weight and is available in many bedding and chain retailers throughout. The standout features of Tempur have kept owners coming back for decades, and those replacing one often say the old mattress lasted far beyond the traditional 7-year buying cycle. One wrote that “my last Tempur mattress lasted nearly 20 years”. A few report a new one going soft or sagging within months.

With competitive pricing and unique memory foam bounce-back comfort, it’s not hard to see why Tempur are leading the way some 40 years after inception.

Emma

Emma is an immensely popular German sleep brand that specialises in bed in a box mattresses. First clamouring to fame in 2015 but achieving real velocity from 2018 onwards, Emma is one of the last standing in the war on sleep having bested Eve, Casper and Leesa, all of whom had similar marketing objectives and business models. To date, Emma offers a short core range of mattresses commercially through their own website with store and retailer derived versions for the masses of retailers looking to piggyback the brand's success. The mattresses all feature foam as a staple with some featuring additional springs. Regardless of which version you choose, comfort is almost guaranteed with thousands of satisfied customers to date.

Recently Emma rebranded to become known as Emma Sleep and pivoted their focus toward other items in the bedding sector ranging from bed frames, pillows, duvets and protectors.

Tempur owner satisfaction

Tempur owner satisfaction is one of the main reasons why people go on to buy another Tempur when the time eventually comes to replace. See, Tempur mattresses are almost seen as part of a ‘cult’, once you’ve slept on one, the idea of moving to an alternate brand no longer makes sense. Reviews for Tempur mattresses mostly talk of comfort and a better night’s sleep, and owners with a bad back often say the aches have eased. A minority regret it. Some wake with aches they didn’t have before, some find theirs too firm or too warm, and one called it “the most uncomfortable mattress we have ever slept on”.

Price points may serve as an issue for those looking for something a little cheaper, however, the reputation for improving the quality of people’s sleep cannot be overstated.

Tempur supportiveness

When it comes to supportiveness you could be forgiven for looking beyond Tempur mattresses. After all, the memory foam comfort layer that is unique to Tempur is, as the name suggests, for comfort and not reflective of the support systems on offer. Fortunately Tempur mattresses now feature TEMPUR® Support Material for an outstanding support layer that is unique to the brand and not available on competing products. What’s more, the company has created a small but pointed range of mattresses to ensure that whatever your support preference of soft, medium or firm, there is something for everyone.

My personal preference continues to be the medium firmness tension which offers enough support with enough “give” to ensure you will sink deep into the mattress which makes it ideal for the average person sleeping on their side.

Tempur durability

Different Tempur products have different guarantees but I do think it is particularly telling of the Tempur durability that their mattress lineup will most frequently come with a 10 year guarantee. This guarantee is a testament to the confidence the manufacturer has in their products. After all, each Tempur mattress takes around 60 hours to make (according to Tempur themselves), and in that time they go through up to 67 different quality and assurance tests to ensure that you get the right product that is built to last.

So much of the competition features 1 year guarantees which make it harder to justify the case that their durability is of a primary concern.

Tempur best offers

We've managed to find the following top deals from across the web on Tempur mattresses.

Emma owner satisfaction

Emma Sleep’s entire business model is focussed toward consumer satisfaction. Key parts of their marketing strategy comes from word of mouth and statistics show that people buy from people. What makes Emma stand out from the crowd is an interesting shift in consumer buying behaviour. Previously, if you bought a mattress and didn’t enjoy it, you were out of luck, not so with the rise of Emma. Now, if you don’t like your mattress you can arrange a return within Emma’s trial, which the brand advertises as up to 200 nights when you buy direct. This shift has proved extremely positive for customers and has increased satisfaction in the lineup.

To date, Emma has amassed more than 53,000 reviews on Trustpilot (checked 9 October 2026), a fantastic display given the company's fairly new tenure in the industry.

Emma supportiveness

Firmness is a very subjective thing which proves a particularly tough nut to crack when you are producing one mattress to suit all people. So much so that Emma has prototyped and tested numerous models previous to going to market in order to get that mix just right. The result? Emma’s own range runs from a medium tension to a medium firm one. Medium is a great supportive rating as it gives the user enough body contouring and support in the back and neck while giving enough softness and compression to accommodate those who sleep on their side or are of a lower BMI. It really is considered the one-size-fits-all approach and it’s one that suits many who purchase an Emma mattress, just take a look at the thousands of reviews to date.

Emma durability

With the mid-range price point of Emma products, it’s important for shoppers that the bed lasts for a number of years. Generally we find companies consistently trying to cut costs at the expense of durability. Fortunately Emma already has a unique business model as the mattresses follow the rolled and bed-in-a-box model that allows savings through logistics and delivery meaning Emma can spend more on materials while still finding profit. The result of this means you get a mattress that is affordable and of higher quality than competing brands which, as a result of the quality increase, is more durable and lasts longer as a result. It’s a win for everyone.

Emma best offers

We've managed to find the following top deals from across the web on Emma mattresses.

Corrections

When we get something wrong, we fix it and say so here. All corrections

9 October 2026
We called Emma a British manufacturer, said it sold two mattresses and offered a 100-night trial. Emma is a German brand with a wider range, and it advertises a trial of up to 200 nights.

Owner reviews of Tempur mattresses

5 Verified customer

If you're seeking the ultimate in sleep luxury, look no further than the TEMPUR Pro Air SmartCool Luxe Medium Mattress. Pros: Unmatched Comfort: The TEMPUR Advanced Material contours perfectly to your body, providing pressure relief and exceptional support for a truly weightless feel. Cooling Sensation: The SmartCool technology works wonders, keeping you cool and comfortable throughout the night, even in warmer weather. Luxurious Feel: The plush, premium materials and generous depth create a luxurious sleep experience that's hard to beat. Motion Isolation: If you share your bed, you'll appreciate the minimal motion transfer, ensuring undisturbed sleep even if your partner moves around. Cons: Price: It's definitely a splurge, but the quality and comfort are worth it if you prioritize a restful sleep. Initial Firmness: It may take a few nights to adjust to the unique TEMPUR feel, which some might find initially firm. Overall: The TEMPUR Pro Air SmartCool Luxe Medium Mattress is a dream come true for those who crave a truly luxurious and comfortable sleep experience. Its combination of advanced technology, cooling features, and plush comfort make it a top contender for anyone seeking the best of the best. While it comes with a premium price, the investment in restful sleep and overall well-being is undeniable. Recommendation: I wholeheartedly recommend this mattress to anyone who prioritizes comfort, wants a cool sleep environment, and is willing to invest in a high-quality sleep solution. It's perfect for side sleepers, back sleepers, and those who experience temperature fluctuations during the night. If you're ready to elevate your sleep experience to new heights, the TEMPUR Pro Air SmartCool Luxe Medium Mattress is an excellent choice.

5 Marcas

I’ve been sleeping on the Tempur Pro Air SmartCool Plus medium-firm 25cm mattress for a while now, and it has genuinely transformed my sleep quality. The first thing I noticed was how supportive it feels—it has that classic Tempur contouring, but with a more modern, responsive feel that doesn’t leave you “sinking” too much. The medium-firm level strikes a perfect balance: soft enough to relieve pressure on my shoulders and hips, but firm enough to keep my spine aligned. The SmartCool cover is a standout feature. It has a noticeably cool touch from the moment you lie down, and it actually maintains that effect throughout the night. I tend to overheat, but this mattress has made a real difference—no more waking up warm or needing to flip the covers off. Motion isolation is excellent too. Whether someone gets in, gets out, or turns over, the movement barely carries, which is ideal for light sleepers. The 25cm height feels substantial and premium without being overly bulky, and the build quality is exactly what you’d expect from Tempur—solid, well-crafted, and luxurious. Overall: A fantastic upgrade if you want pressure relief, cooling, and high-end comfort in one mattress. It’s definitely an investment, but one that pays off every single night.

4 Disabled and unhappy

Hi I have an adjustable bed. brought my last Tempur mattress designed for adjustable beds about 8 years ago. I was sleeping less than an hour a night for 18 months and even scared to go to bed due to chronic pain. Being disabled you get VAT relief on items to help with your condition. When I purchased my first Tempur mattress I got VAT taken off when I purchased it. Due to not being able to sleep flat from 4 major spine and spinal cord surgeries all leaving me in more pain and worse off from surgery. We could not afford a new Tempur mattress really the only silver lining was we would get the VAT taken off went to same store, we live in same home. Staff said they don’t do it when you purchase in store anymore and it would be down by customer services. I gave them evidence and they sent that off when we brought the new mattress that is specifically designed for adjustable beds. I phoned after delivery to check about how much the payments would be with the VAT removed. But was very unhelpful and said it was a luxury purchase and not due VAT off. I explained that we confirmed before we brought it with the guys in the shop and they said it would be deducted through customer services. The mattress has work wonders and I’m now getting 3 hours sleep a night. Which is nearly four fold. The woman I spoke to probably 2 wks ago said a manager whom could deal with this was going to phone me at some point but still haven’t heard anything. We did everything right to ask and check.

2 Cezsr

Bought this mattress from Dreams almost one year ago. As with every new thing, you’re excited and see only the good parts, in this case, how confy the mattress is, how you don't feel when your partner moves, etc. But there's something really wrong with this mattress and this is not only my opinion, my wife strongly agrees with me. As long as you are alone in bed, Yes, it's amazing, you are floating, no pressure points, great sleep. But, and this is a big BUT: The mattress slowly sinks under your weight, taking the shape of your body. But what happens when two bodies are next to each other? The mattress obviously sinks, obviously in the middle of the bed, creating a massive "valley" and your bodies will be dragged at the bottom of that valley. You'll wake up in the night, like sitting in a hammock, glued to your partner. The sides of mattress are staying high and firm and the centre of the mattress will be at it's lowest. You will climb towards the side, trying to get out from the valley, and you'll find yourself back in again and again. You might think we are heavy people! Yeah right, I'm 72Kg and 1.87m that something like 11 stones and just over 6ft, and my Mrs is 62Kg, so I don't think we are overwhelming the mattress in any way. If you sleep alone in your bed, Yes, best thing the money can buy. If you are a couple, big NO! We've bought the tallest one, paid a lot of money, and not even one year later we are 100% it has to go, reason why I've decided to leave this review. Best of luck.

2 NI26

It does support most of your body rather well overall but if you are a man with wider shoulders you will wake up with shoulder and pain in your ribs without getting a good night's sleep. After spending a lot of money to upgrade to this bed I am left very disappointed as I have done nothing but toss and turn all night in discomfort. I will probably have to try and find a zoned mattress topper to cushion my shoulders which are like hen's teeth in the UK. For the sheer price of this mattress I would have thought the comfort layers would have been slightly thicker and I am a bit annoyed I will have to shop for more items to get a good night's sleep on it. We were sold this mattress believing that it would reduce pressure points but it's barely done that and compared to the old one and has put a lot of pressure on my spine and rib cage. This was after using the sleep match feature in-store so I am really hoping this mattress softens up a bit here in the problem areas. The whole gimmick about it being having cooling features is complete nonsense too, If anything it's a lot warmer than any bed I have had previously, but I sleep with a fan on so that's not the end of the world. Overall not all that impressed considering the price of it, considering I had to take finance out to pay for it too. If these mattresses had zoned support they would be top notch but I don't think they are built for men with wider shoulders.

Owner reviews of Emma mattresses

5 Mandy

It's been 2 years now, so here is a review after 2 years of sleeping on it. I am a larger lady who has many disabilities that cause a lot of bodily pain, I have Neuropathy, fibromyalgia, osteoarthritis, ME, spondylitis of the neck and spine and a crumbling spine, sciatica etc. I tell you this because it's very important to find that perfect mattress when you have physical disabilities. I can not tell you the difference this mattress has made to my life. As soon as I lay down on it, it was like heaven, it was like I was weightless and 2 years on it is still the same, every time I get on it, it feels as good as the first time. My pain levels at night decreased by a lot, i used to wake constantly with hip pain, since sleeping on this Emma Mattress I have not woke with hip pain once! my sleep is deeper and longer, which has made a massive difference in my everyday life. The mattress has zero lumps, bumps, springs, coils, it's just like a smooth cloud. The mattress is that fantastic and feels so good under your body that when I put my electric blanket on top of it, and I have a very expensive thick electric blanket, I hated the feel of it and had to take my electric blanket off. You will be just fine with your electric blanket on top of the mattress, but having fibromyalgia, they used to call fibromyalgia 'The princess and the pea disease' because you can feel every stitch, lump, bump ect and every stitch, lump and bump causes so much pain, but the Emma mattress feels like a smooth cloud, you actually feel weightless. It was the best decision I ever made to get this mattress, it was more expensive than any other mattress I have purchased previously, but it is worth so much more than that just to have a pain free, long, cosy nights sleep. It's also not to hot for menopause, I don't know why that myth was put out there but it's just fine temperature wise. I also bought my son one, he has cerebral palsy and he agrees with me about how amazing they are, especially if you suffer from any aches and pains. Just buy one, do it, you will be amazed how great they are.

4 Richard

I think the mattress is great but my wife thinks it is a little hard. I have not had any back ache since we bought the matress. Our previous mattress was killing my back and had become extremly unsupportive. The delivery staff were great as they brought the new mattress in and removed the old one. I would have never been able to move the old mattress so having the gentlemen take our wornout one away was really helpful. We left the Emma mattress to vent and take shape over the stipulated time. Not sure how we could ever have returned it though as the delicery staff removed the box it came in and I would never have been able to compress it into such a small roll again. The extensive strong plastic wrap retained the compression forces which I imagine were processed at the factory so I can not think how it could be completed at home. I love the mattress and have slept well since it was delivered and the back ache has not returned.

4 Siya

We bought the Emma Hybrid AirGrid Mattress in October as a replacement for our king-sized Sloom mattress from South Africa after relocating to the UK, and we've been extremely happy with the experience so far. The mattress strikes a great balance in firmness - it's supportive without being too hard, and we've had no back pain since using it. Sleep quality has been noticeably better, and it's been comfortable from the very first night without needing a long 'breaking in' period. Delivery was smooth and right on schedule, which made the whole purchase experience stress-free. What really stood out for us was the price as it was significantly more affordable than other mattresses in the same range, yet the quality hasn't felt compromised at all. Overall, we're very pleased with our purchase and would confidently recommend the Emma Hybrid AirGrid to anyone looking for a high-quality, comfortable mattress at a great price.

2 Stuart

Having slept on an Emma memory foam mattress a few times and loved it when staying with family I was expecting great things from what I assumed would be an upgraded and better product. As well as the experience on the memory foam mattress I’d spent weeks reading reviews and was confident this mattress would deliver on the three things we most wanted - comfort, minimal motion transfer, and a cool sleep. Sad to say my wife and I are disappointed on two of those things. Comfort wise I’ve no grumbles, but I’m a fidget and mover in bed and my wife reckons it’s like sleeping on a boat, and to be honest, I don’t find it any better than the 30 yr old mattress we both got rid of. In addition we both find it quite a bit warmer than the old mattress as well. With the pocket springs covered by layers of various foams it is nothing like the memory foam mattress we’d tried at our daughters. I’m disappointed that I can easily feel the springs through the sides and bottom (just a couple of layers of fabric) - in fact it actually feels quite cheaply made to me. I guess I should have expected this from a roll up mattress, but no one mentioned this in any of the dozens of reviews I read! Maybe I’m just fussy, but I wouldn’t get another one.

2 Col

I’m a bit disappointed with this product. We previously owned an Emma Original mattress purchased in 2020, which was the best mattress we’ve ever had. Based on that experience, I expected this one to be the same or at least similar. However, despite being called “Original,” it is nothing like the one we had before. The old mattress was entirely memory foam, whereas this one has pocket springs with only a thin layer of foam on top, which makes it feel quite firm. Had I realised this, I would never have purchased it. In addition, because the underside consists of hard springs, the mattress slides on the base and needs to be pushed back into place regularly. MattressOnline have offered to exchange the mattress for a different one but as we would be unable to test the mattress, we would simply be swapping it for another unknown model that may not be any better, so we have decided to keep it. However, this will definitely be the last time we purchase an Emma mattress

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