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Tempur vs Emma Mattresses

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Tempur

Tempur was first born in the 1980’s to relatively lukewarm acclaim, see, it was the memory foam that really got Tempur finding it’s stride and this didn’t happen until 1991, becoming one of the first companies in the world to see the commercial benefits of what is now known today as memory foam.

Today Tempur is one of the largest mattress companies in the UK and serves thousands of customers yearly with its high quality no-compromise foam filled mattresses. The Tempur brand carries huge weight and is available in many bedding and chain retailers throughout. The standout features of Tempur have given customers a great night's sleep for decades with many spending their life on a mattress from this company, not having needed to swap out far beyond the traditional 7-year buying cycle.

With competitive pricing and unique memory foam bounce-back comfort, it’s not hard to see why Tempur are leading the way some 40 years after inception.

Read our full Tempur review

Emma

Emma is an immensely popular British manufacturer who specialises in bed in a box mattresses. First clamouring to fame in 2015 but achieving real velocity from 2018 onwards, Emma is one of the last standing in the war on sleep having bested Eve, Casper and Leesa, all of whom had similar marketing objectives and business models. To date, Emma offers 2 mattresses commercially through their own website with store and retailer derived versions for the masses of retailers looking to piggyback the brand's success. The mattresses all feature foam as a staple with some featuring additional springs. Regardless of which version you choose, comfort is almost guaranteed with thousands of satisfied customers to date.

Recently Emma rebranded to become known as Emma Sleep and pivoted their focus toward other items in the bedding sector ranging from bed frames, pillows, duvets and protectors.

Read our full Emma review

Mattress Score

Overall Score:
Tempur: 4.79/5.00
Emma: 4.90/5.00

Customer Satisfaction:
Tempur: 4.79/5.00
Emma: 4.90/5.00

Price:
Tempur: £55.00 - £2499.00
Emma: £249.95 - £799.00


Based on aggregated reviews and performance scoring, we would recommend Emma in this face off!


Becky
Compares

Tempur Owner Satisfaction

Tempur owner satisfaction is one of the main reasons why people go on to buy another Tempur when the time eventually comes to replace. See, Tempur mattresses are almost seen as part of a ‘cult’, once you’ve slept on one, the idea of moving to an alternate brand no longer makes sense. Reviews for Tempur mattresses consistently talk of the great night's sleep that comes with purchase and one which is rarely regretted.

Tempur mattresses are ranked number 1 for customer satisfaction in multiple countries across the world, highlighting their positive experiences and why one should be considered. Price points may serve as an issue for those looking for something a little cheaper, however, the reputation for improving the quality of people’s sleep cannot be overstated.

Tempur Supportiveness

When it comes to supportiveness you could be forgiven for looking beyond Tempur mattresses. After all, the memory foam comfort layer that is unique to Tempur is, as the name suggests, for comfort and not reflective of the support systems on offer. Fortunately Tempur mattresses now feature TEMPUR® Support Material for an outstanding support layer that is unique to the brand and not available on competing products. What’s more, the company has created a small but pointed range of mattresses to ensure that whatever your support preference of soft, medium or firm, there is something for everyone.

My personal preference continues to be the medium firmness tension which offers enough support with enough “give” to ensure you will sink deep into the mattress which makes it ideal for the average person sleeping on their side.

Tempur Durability

Different Tempur products have different guarantees but I do think it is particularly telling of the Tempur durability that their mattress lineup will most frequently come with a 10 year guarantee. This guarantee is a testament to the confidence the manufacturer has in their products. After all, each Tempur mattress takes around 60 hours to make (according to Tempur themselves), and in that time they go through up to 67 different quality and assurance tests to ensure that you get the right product that is built to last.

So much of the competition features 1 year guarantees which make it harder to justify the case that their durability is of a primary concern.

Tempur Best Offers

We've managed to find the following top deals from across the web on Tempur mattresses.

Emma Owner Satisfaction

Emma Sleep’s entire business model is focussed toward consumer satisfaction. Key parts of their marketing strategy comes from word of mouth and statistics show that people buy from people. What makes Emma stand out from the crowd is an interesting shift in consumer buying behaviour. Previously, if you bought a mattress and didn’t enjoy it, you were out of luck, not so with the rise of Emma. Now, if you don’t like your mattress you can simply arrange a return and get a full refund within the first 100 days. This shift has proved extremely positive for customers and has increased satisfaction in the lineup.

To date, Emma has amassed an impressive 22,000+ reviews on Trustpilot, a fantastic display given the company's fairly new tenure in the industry.

Emma Supportiveness

Firmness is a very subjective thing which proves a particularly tough nut to crack when you are producing one mattress to suit all people. So much so that Emma has prototyped and tested numerous models previous to going to market in order to get that mix just right. The result? Right now Emma has two mattresses, a medium tension and a medium firm tension. Medium is a great supportive rating as it gives the user enough body contouring and support in the back and neck while giving enough softness and compression to accommodate those who sleep on their side or are of a lower BMI. It really is considered the one-size-fits-all approach and it’s one that suits many who purchase an Emma mattress, just take a look at the thousands of reviews to date.

Emma Durability

With the mid-range price point of Emma products, it’s important for shoppers that the bed lasts for a number of years. Generally we find companies consistently trying to cut costs at the expense of durability. Fortunately Emma already has a unique business model as the mattresses follow the rolled and bed-in-a-box model that allows savings through logistics and delivery meaning Emma can spend more on materials while still finding profit. The result of this means you get a mattress that is affordable and of higher quality than competing brands which, as a result of the quality increase, is more durable and lasts longer as a result. It’s a win for everyone.

Emma Best Offers

We've managed to find the following top deals from across the web on Emma mattresses.

Tempur Most Useful Customer Reviews

5

So having had this mattress around 4 weeks now and having slept on the cloud mattress for 4 weeks I can say this mattress has made a difference to my sleep. So previously I had a memory foam mattress from Ikea which cost me around £300, it was quite hard but we made do with it as I guess other things in life take precedent. Over the last year or so I developed a shooting pain in my shoulder blade on the left side, I put this down to being a muddled sleeper with my arm under my head while sleeping etc. So I made the decision to look into a good mattress which would possibly help with the pain I was often getting, I can honestly say this mattress has helped me personally, my pain has now almost gone and I believe this to be down to the mattress supporting my body where it needs it, I recently stayed away for a short break and the place we stayed had a spring mattress, the next day my shooting pain came back, once I got back home and slept on my Tempur again the pain has gone so I'm sure the Tempur is doing what it's supposed to do. I was very reluctant in spending around £1700 on a king size mattress as it's a lot of money but sucked it up and made the purchase. I'm glad I did now as the mattress is great and has helped me massively personally. If you have any aches or pains and are considering this mattress, give it a go as Dreams do offer a 100 nights money back guarantee so you've nothing to loose. Also look out for when offers are on, Dreams usually offer Tempur pillows and mattress protectors with in the cost of the mattress if you keep an eye out at key times of the year, NY, Xmas and Black Friday sales.

5 Doug G

While the price may seem a little steep at first, I can safely say after a month of use that these pillows are worth every penny. Hands down the best pillow I have ever owned. I was able to try one out while looking for a new mattress, and was skeptical at first, taking it as a bit of an expensive gimmick, but, wow, 10 minutes of use in-store and I was sold. The obvious USP is the CoolTouch feature and it really lives up to the name - it is always cool to the touch. The pillow does warm up a little during use, but you can simply move your head to another part of it to experience that cool pillow feeling again - meaning no more pillow flipping in the middle of the night to get the cool side. It really is something else. The support the pillow provides is also fantastic. I'm a restless sleeper, and fall asleep on my front, but will move around in the night so that I could be on my side or back and it is equally as comfortable for all sleeping positions. My head sinks into the pillow just the right amount, and the pillow springs back to shape very quickly when I move. A great balance of softness/comfort and support. The removable, washable cover is also very handy for keeping your pillows fresher for longer. The ONLY drawback, if you can call it that, is that there is a slight smell to the pillows when you initally start using them, I imagine this is something to do with the CoolTouch feature. But this has already disappeared for me after a month of use. Overall, I couldn't be happier, would recommend these to anyone.

5 Oldmaltman

OK, so having broken my back 40 years ago, I’ve spent a fair chunk of my disposable income on different mattresses and beds, latex, pocket sprung, Vi-Spring - you get my drift. Sadly, none of these gave me exactly the correct amount of support in the places where this was crucial to getting a peaceful, restful and refreshing night’s sleep. Fast-forward to our visit to “Dreams” at Plympton. Joy of joys! No pressure, no salesperson hovering over us as we tried to adopt unrealistic “sleeping” poses. Just oodles of time to lie down, turn and try out each mattress (after first addressing our mattress needs using “Dreams” wonderful mattress assessment technology. We spent hours (no really, over 3 hours) testing our final three mattress choices. These were soon whirled down to a leading favourite and a strong contender. After a delicious complimentary cup of excellent coffee, it was back to the rigours if serious testing. This one had everything we wanted: more importantly, despite my best efforts, I couldn’t find a single flaw with this mattress (and I went shopping armed with an extensive “Nit-Pick” list). So there you have it. In my humble opinion, this is probably the world’s best mattress. Expensive? Nothing like the cost of my last mattress which was a Vi-Spring. You’ll spend one-third of your life on a mattress, so don’t skimp on the testing nor the price and buy this mattress - it will be one of the best’ no-risk investments you’ll ever make.

4 Oakam2

I purchased this mattress a couple of months ago; having had our previous mattress for well over 8 years. Both myself and my partner prefer a firmer density in mattress, but not overly firm so it feels hard, and one that helps keep us cool. We started looking at various types; ruling out the cheap ones as they were horribly uncomfortable especially with their spring base. Eventually; we came to this one. The mattress is firm but not overly hard. The foam is at the perfect density for us - it moves and adapts to your body to help support you where you need it. We’re both happy with our choice and find it difficult to sleep on anything else. A word of caution - this was advertised as coming with a ‘cooling’ layer, which was great in the showroom. However, in real life circumstances - with a bottom sheet and protector on - there is no real benefit from the cooling layer. Don’t base your choice to buy the mattress solely on that. Another word of caution - the first few nights with this were dreadful. We expected to go to sleep on it and immediately drop off and feel like we were on a cloud. The first couple of nights were uncomfortable and it took a while to get used to, especially having not hadn’t a memory foam mattress before. Stick with it though - it’s an excellent mattress overall

5 00Susanna00

I have looked at Tempur mattresses many times over the years, but the price was always a stumbling block. Recently, I decided that my existing mattress needed to be replaced, and, once again, I contemplated splashing out on a Tempur. I did lots of research online, checking reviews left by others, and looking at prices. On Tempur’s own website, I read that the mattress was available with a ‘cool touch’ cover exclusively at Dreams. This immediately sparked my interest, as I had found that my previous memory foam mattress had often made me feel overheated. After reading all the information on Dreams website, I visited my local store to try out the hybrid mattress that I thought would suit me best. I was invited to feel the difference between an ordinary cover and a cool touch one, which was quite remarkable, and the mattress itself was so comfortable that I immediately placed an order. I have now been sleeping on my new mattress for about 3 weeks, and can thoroughly recommend it. I don’t quite know how the cool touch cover works, but it does! It’s cool, but not cold. It certainly makes a difference to my sleep. I love the idea that the top cover can be easily unzipped for washing, and the fact that the mattress does not need to be rotated is another huge bonus.

Emma Most Useful Customer Reviews

5 Verified Buyer

After purchase and having a nightmare with a different boxed mattress from a very well-known brand, I was really sceptical about all the positive reviews for this but really wanted to see if they were all the same.
I need not have feared. This is simply brilliant.
Excellent delivery from 2 John Lewis drivers who both wore masks and asked me to keep my lounge door closed. They called to say they were on their way so I had everything ready.
Yes the mattress needed airing for a few hours and what u found was that if you remove the top cover this helps the foam breathe. I washed the cover twice straight after each other and left the mattress overght with the window wide open in the bedroom.
The results were that within a few days the smell had completely gone and nothing was lingering. Yes put your nose to it and you could still smell bits but nothing like the other I had which smelt toxic.
The comfort is fantastic. If you sit on it you sink, especially perched on the edge but once laid flat on it your body is well supported with no bottom sag in the middle that I had from the previous one.
A few months in and I have to say this is the best mattress I have ever had. No dips, easy to change due to handles close to the 4 corners and very light.
The zipped top is great for removing and washing if needed.
John Lewis you have restored my faith in boxed mattresses after a terrible experience with another brand.
Stick with this one and you wont go wrong.
I use 2 firm down pillows with it and due to the softness of the mattress they have eased more giving a medium to firm response. With my previous mattress these pillows were far too hard so you may need to play with some pillows as they will feel different.

5 Verified Buyer

I am soooooo glad that I bought this just before the Black Friday when it came back into stock. This bed is so comfortable! I have never had a memory foam mattress, only a mattress with springs. It sound strange but I cant believe how quiet it is! When my boyfriend moves around, I cant hear or feel anything! The mattress is currently on the floor as my new bed frame has not arrived yet and its still very comfortable. Its not too firm. I would definitely say its medium. I am thinking about getting the firm topper which is free. But will decide once frame arrives. The mattress is a lot lighter than my previous mattress which makes changing the sheet easier. And the delivery service was excellent. I received a text message with my 4 hour time slot. And it arrived exactly at the beginning of the slot. I was running late and the driver called me and waited for me. He even took it up two flights of steep stairs. All the Way to my flat. There is a slight chemical smell. Its been two weeks and sometimes I do get a hint of it under the sheets. But I wouldnt say its terrible or very noticeable. And would probably disappear faster if I aired the mattress out a bit. There are only two downsides for me. Number one, the handles on the side arent very strong. Number two, I never want to get out of bed in the morning, so Im nearly late for work every day!

5 Verified Buyer

We had been waiting to get a new mattress from before lockdown, but wanted to go to the storeroom of a well known manufacturer but hadnt found the time. After some research and reading reviews decided to take a chance on this mattress rather than just keep waiting for said showroom to re-open, and are we glad we did. This mattress is wonderfully comfortable and a fraction of the price we were considering spending on the other mattress. With the price, the option to return if not happy and the 10 year guarantee you really cannot go wrong with this mattress. It is also considerably lighter than the one we were considering - a consideration as you get older, particularly in these strange times when you might only get something delivered to the door. My wife is sensitive to temperature at night and we have slept (or tried to sleep) on mattresses that seem to generate heat, and this was a concern with a mattress that included memory foam, but there has been no issue from that perspective. Others have commented on the smell of the mattress, but having left the mattress to "settle" and air for 24 hours, we didnt find this to be an issue. All in all delighted with this purchase and would recommend to others - so much so that we bought a second for the guest bedroom.

5 Verified Buyer

I was a little dubious at the beginning about this product because of reviews online and had to think before I purchased it but after a week I decided to just buy it as it comes with a sleep trial so its risk free (200 night trial)
The mattress is top quality, was surprised at how easy it is to unpack and get ready on the bed. After about 3-4 hours it was in its full size and ready to sleep. The best thing to do is leave the window opened so room is well ventilated as it has a new sort of smell at the beginning, I would say this lasts about 48 hours but can be longer.
The easiest way to allow this mattress to expand is to remove the top cover and let it breathe (tip that Emma gave me when I emailed them). The first time I used it I felt so weird sleeping on it (in a good way), it was so comfortable! It just goes to show how bad an old mattress is. I find it a little soft for me however you can receive a comfort layer (request these and Emma will send it free of charge) which can improve it and make it firmer and also add 14 days to the trial!
Has it made a difference to my sleep? Yes!
Would I recommend it? Yes!
Would I buy another? Yes!
Do I want to get out of bed in the morning? No

5 Verified Buyer

This is a fantastic mattress and extremely comfortable. Having bought a different out of the box mattress that seems to be on the TV all the time, I was really apprehensive about getting another as the first one was great for the first few months but then sagged in the middle and the springs became faulty. John Lewis were brilliant however and refunded me.
So onto this one - delivery was fantastic as always and contactless as I stayed downstairs.
The mattress is easy to turn around due to the 4 handles - 2 on each side which is a bonus. The quality is outstanding and the top cover is easy to remove and wash.
There was a slight smell for a couple of weeks but I regularly removed the cover to air the foam for a few hours and washed the cover so it smelt of my washing powder. This has now completely gone.
The firmness did take a while to get used to. I had a cheap firm mattress from a famous swedish store so this felt soft but after a few nights sleep, this wasnt an issue. I now sleep soundly.
Really pleased with this and with the 200 day trial and no quibble return - I feel very assured that this could finally be the one for me.
Highly recommended.