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Hypnos vs Emma Mattress Reviews

Compare Hypnos and Emma mattresses side by side: owner satisfaction, support, durability and price, based on aggregated customer reviews.

Checked byBecky Reeve, Editorial Director, Mattress Expert
SourceCompiled from WantMattress review data

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Brand

Hypnos

Overall score4.3/5
Price range£404 – £5,799
Brand

Emma

Our pick
Overall score4.5/5
Price range£173 – £1,049

Based on aggregated reviews and performance scoring, we would recommend Emma in this face off!

Hypnos

Hypnos is one of the oldest and most prestigious mattress manufacturers in the UK, founded in 1904. The company have perfected the creation of handmade luxurious pocket spring mattresses and are renowned as “one of the most comfortable beds in the world”, achieving the Royal Warrant and represent a highly regarded symbol that showcases the very highest standards in excellence and quality giving the owner of the title the ability to truly claim they are the best of british.

Emma

Emma is an immensely popular British manufacturer who specialises in bed in a box mattresses. First clamouring to fame in 2015 but achieving real velocity from 2018 onwards, Emma is one of the last standing in the war on sleep having bested Eve, Casper and Leesa, all of whom had similar marketing objectives and business models. To date, Emma offers 2 mattresses commercially through their own website with store and retailer derived versions for the masses of retailers looking to piggyback the brand's success. The mattresses all feature foam as a staple with some featuring additional springs. Regardless of which version you choose, comfort is almost guaranteed with thousands of satisfied customers to date.

Recently Emma rebranded to become known as Emma Sleep and pivoted their focus toward other items in the bedding sector ranging from bed frames, pillows, duvets and protectors.

Hypnos owner satisfaction

Customers of Hypnos mattresses are in for a treat, with more reviews than ever we’re been able to dissect and deep dive into what makes these mattresses great and the general consensus is that while a little bit pricier than alternatives, the quality and support all come together to offer a fantastic range of mattresses which perform extremely well and have received the Royal Warrant. People who own these mattresses report fantastic back support from the medium and firm tensions while the pocket springs contour to each and every part of your body and offer great quality at reasonable price points.

Hypnos supportiveness

Hypnos mattresses are renowned for their supportiveness, offering a variety of different mattress tensions ranging from soft through to firm. The Hypnos lineup typically features pocket springs as a support layer which is thankfully one of the best bases you can get in mattresses. As a result, these mattresses are some of the best in the industry and with the wide range of tensions, there is something for everyone. Consider a medium tension mattress for back and side sleepers of most weight classes while a firmer might be more suitable for back sleepers or those with a heavier build.

Hypnos durability

Hypnos mattresses have a huge benefit over many of the competition when it comes to durability. That’s because they have a very no-compromise approach to their range of mattresses, giving you the best in materials and not working to the same sort of budgets as other mattresses. Featuring numerous natural materials and handcrafted in the UK, all mattresses are guaranteed for 10 years which is market leading and exceeds the average life expectancy of a typical mattress from other manufacturers. Additionally many of the lineup are 2-sided, meaning you get the comfort layer on both sides of the mattress which gives you twice the surface area, increasing durability and ensuring even settlement over time.

Hypnos best offers

We've managed to find the following top deals from across the web on Hypnos mattresses.

Emma owner satisfaction

Emma Sleep’s entire business model is focussed toward consumer satisfaction. Key parts of their marketing strategy comes from word of mouth and statistics show that people buy from people. What makes Emma stand out from the crowd is an interesting shift in consumer buying behaviour. Previously, if you bought a mattress and didn’t enjoy it, you were out of luck, not so with the rise of Emma. Now, if you don’t like your mattress you can simply arrange a return and get a full refund within the first 100 days. This shift has proved extremely positive for customers and has increased satisfaction in the lineup.

To date, Emma has amassed an impressive 22,000+ reviews on Trustpilot, a fantastic display given the company's fairly new tenure in the industry.

Emma supportiveness

Firmness is a very subjective thing which proves a particularly tough nut to crack when you are producing one mattress to suit all people. So much so that Emma has prototyped and tested numerous models previous to going to market in order to get that mix just right. The result? Right now Emma has two mattresses, a medium tension and a medium firm tension. Medium is a great supportive rating as it gives the user enough body contouring and support in the back and neck while giving enough softness and compression to accommodate those who sleep on their side or are of a lower BMI. It really is considered the one-size-fits-all approach and it’s one that suits many who purchase an Emma mattress, just take a look at the thousands of reviews to date.

Emma durability

With the mid-range price point of Emma products, it’s important for shoppers that the bed lasts for a number of years. Generally we find companies consistently trying to cut costs at the expense of durability. Fortunately Emma already has a unique business model as the mattresses follow the rolled and bed-in-a-box model that allows savings through logistics and delivery meaning Emma can spend more on materials while still finding profit. The result of this means you get a mattress that is affordable and of higher quality than competing brands which, as a result of the quality increase, is more durable and lasts longer as a result. It’s a win for everyone.

Emma best offers

We've managed to find the following top deals from across the web on Emma mattresses.

Hypnos most useful customer reviews

5 Teresa Y

I tried this Hypnos mattress at our local store and knew instantly, that having looked for some time for a wool mattress that this was the one. The sales person at the store was very informative and there was currently a competitive price on it. It is an expensive mattress but learning about the credentials of Hypnos and how many hours of a life are spent sleeping, it seemed a sound investment. Bensons really provide a good service, taking away our old mattress, and the crew who delivered it were friendly and professional. The mattress initially felt hard, but that is to be expected with a new bed. I have been rotating it once a week and can feel that it is beginning to relax. It feels higher than our previous mattress and quite luxurious. One of the factors that drew me to a wool mattress was to have cooler night sleeps. As its winter I've yet to test this out. Overall I am really pleased with this mattress, and am sleeping much better than previously. The only negative is the wait for delivery which was around 2 months! However I believe that this is because it is a quality product with hand made attention. Finally the follow up email communications with Bensons has been great, which makes you feel that you are a valued customer.

5 Petra

I waited approximately 6 weeks and several mattress turns before my review for my Hypnos Earth 01. I changed my original mattress from Bensons for this one, big upgrade £ wise. I wanted a firm mattress with a soft outer. I took the advice and swapped for the Hypnos 01 Firm instead of Extra firm. The mattress is super comfortable just dips a little when in it (I weigh 9.5 stone). I have never slept better so now I can justify the outlay! No getting used to it at all, I drop off so quickly and stay asleep all night. On reflection I would have ordered the Extra firm as this mattress is well padded with my theory being it might last longer but I know diddly squat about mattresses to be honest. Really impressed with Hypnos though, lovely quality. Onto Bensons; they were so helpful. On changing my mattress to communications generally just excellent. From customer services, the delivery coordinator and the delivery guys. It really blows your mind when you get really good service these days, they follow through on everything. My sister in law recommended them, she wouldn't use any other company and I see why! Highly recommend and many thanks to you all. A happy sleeper ????

5 Andrew T

Having conducted much research into getting a new mattress I'd decided that I did not want any which would be involved in the involvement with too much in the way of chemicals being used such as can be found in many foam mattresses. Also given the fact that people might readily shell out £2k on a two week holiday but then scrimp on spending the same amount on a mattress ( which they would potentially spend a third of their lifetime sleeping on ) I decided that if they're good enough for royalty then they're just about good enough for me. I plumped for the Hypnos Earth 2 ( even though it has hardly any reviews) and am very pleased with my purchase three weeks later. It offers decent support yet isn't too hard and my backache has subsided somewhat since and am sleeping better. So my verdict is to go for it and at least try one…after all you only live once ( on Earth- get it ? ?? )

Emma most useful customer reviews

5 Mandy

It's been 2 years now, so here is a review after 2 years of sleeping on it. I am a larger lady who has many disabilities that cause a lot of bodily pain, I have Neuropathy, fibromyalgia, osteoarthritis, ME, spondylitis of the neck and spine and a crumbling spine, sciatica etc. I tell you this because it's very important to find that perfect mattress when you have physical disabilities. I can not tell you the difference this mattress has made to my life. As soon as I lay down on it, it was like heaven, it was like I was weightless and 2 years on it is still the same, every time I get on it, it feels as good as the first time. My pain levels at night decreased by a lot, i used to wake constantly with hip pain, since sleeping on this Emma Mattress I have not woke with hip pain once! my sleep is deeper and longer, which has made a massive difference in my everyday life. The mattress has zero lumps, bumps, springs, coils, it's just like a smooth cloud. The mattress is that fantastic and feels so good under your body that when I put my electric blanket on top of it, and I have a very expensive thick electric blanket, I hated the feel of it and had to take my electric blanket off. You will be just fine with your electric blanket on top of the mattress, but having fibromyalgia, they used to call fibromyalgia 'The princess and the pea disease' because you can feel every stitch, lump, bump ect and every stitch, lump and bump causes so much pain, but the Emma mattress feels like a smooth cloud, you actually feel weightless. It was the best decision I ever made to get this mattress, it was more expensive than any other mattress I have purchased previously, but it is worth so much more than that just to have a pain free, long, cosy nights sleep. It's also not to hot for menopause, I don't know why that myth was put out there but it's just fine temperature wise. I also bought my son one, he has cerebral palsy and he agrees with me about how amazing they are, especially if you suffer from any aches and pains. Just buy one, do it, you will be amazed how great they are.

5 Rebecca

The pillow was part of a package deal, in normal circumstances I would not have purchased due to the high cost and at first I was very sceptical about the pillow. However, I have to say I am a complete convert to this pillow and have recommended it to everyone I know. I have disc degeneration in my neck and spinal stenosis, I suffer from extremely bad headaches. Since switching to this pillow these headaches have reduced significantly. It's incredibly versatile containing 3 different interchangeable layers, and by arranging them in different order it really does affect the feel of the pillow but takes nothing away from the comfort and support the pillow provides. We have had 3 heatwaves this year and I think the pillow have genuinely helped me stay cool at night and while the rest of my family sweated on ordinary pillows I can honestly say I felt ok. The pillow is surprisingly soft whilst offering support. Given that originally I stated I would never have paid the high price I have since bought another and recommended to family and friends and said the pillow is worth every penny for anyone who wants a good nights sleep, has any kind of neck problem or spinal issue or needs a pillow that allows air flow to reduce sweats. I don't suffer from overheating at night so I couldn't honestly say if it has reduced night sweats but in terms of comfort, flexibility and pain reduction I couldn't rate this pillow highly enough. As I say I do feel it kept me cool during the heatwave but as I was sleeping better due to pain reduction i was much more comfortable generally. It zips apart so the inner layers can be washed, another big bonus for me. For anyone experiencing neck or head pain you won't be disappointed.

5 Diane

I wanted the topper from one of your competitors which I had loved after staying at my daughters but it was no longer available so I decided to try this. I'm very happy after finally discovering for certain which is the softer side. Is it just me or despite the fact the usp of this product is the choice of two different sides NOWHERE Does IT ACTUALLY TELL YOU WHICH SIDE IS WHICH!!!! And if you Google it you realise this topper comes in different colours of foam all over the world. Which confuses things even more. I finally think I found an image describing the bluer side as the softer (which I do believe is correct) and then watched a presentation on qvc where the sales person stated the WHITE SIDE was the softer side. Anyway toppers like mattresses are subjective and I'm happy with my soft side( (firm too firm for me). Not perfect but I don't think I'll find it. Ps I also tried the more expensive hybrid topper from your other main competitor which I have returned- great quality but not as comfortable for me as yours.

5 Diego g.

Dear Emma Sleep Team, I’m very happy with the Emma Metal Bed itself. The quality, design and overall sturdiness have all met my expectations, and I’ve genuinely been enjoying it so far. However, I must admit I was quite disappointed with the timing of the promotions that appeared immediately after my purchase. I bought the bed at full price, only to then see a new offer including a discount as well as complimentary pillows shortly afterwards. As a customer, it was frustrating to feel that I had missed out simply because of timing, especially considering the size of the purchase. Had I known the promotion was about to launch, I would naturally have waited before placing my order. It’s a shame, because while I’m very satisfied with the product itself, this part of the experience left me feeling somewhat undervalued as a customer. I simply wanted to share this feedback, as I believe customer experience after purchase is just as important as the product quality itself. Kind regards, Diego Rodriguez

4 Richard

I think the mattress is great but my wife thinks it is a little hard. I have not had any back ache since we bought the matress. Our previous mattress was killing my back and had become extremly unsupportive. The delivery staff were great as they brought the new mattress in and removed the old one. I would have never been able to move the old mattress so having the gentlemen take our wornout one away was really helpful. We left the Emma mattress to vent and take shape over the stipulated time. Not sure how we could ever have returned it though as the delicery staff removed the box it came in and I would never have been able to compress it into such a small roll again. The extensive strong plastic wrap retained the compression forces which I imagine were processed at the factory so I can not think how it could be completed at home. I love the mattress and have slept well since it was delivered and the back ache has not returned.

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