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Hypnos vs Emma Mattress Reviews

Compare Hypnos and Emma mattresses side by side: owner satisfaction, support, durability and price, based on aggregated customer reviews.

Checked byBecky Reeve, Staff Writer, Mattress Expert
SourceCompiled from WantMattress review data

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Brand

Hypnos

Our pick
4.6/5Owners747 reviews
Price range£404 – £4,599
Brand

Emma

4.5/5Owners1,080 reviews
Price range£219 – £1,049

On aggregated owner reviews, Hypnos scores higher: 4.6 against 4.5 out of 5.

Becky’s take

By Becky Reeve

Checked against current models and prices in October 2026

Hypnos is the one to buy, and not only if you have a Hypnos budget. The Cawthorne models are hand-made pocket springs under natural fillings, the cheapest end of a range that gets very expensive. I'd trust its mattresses to last. I'm not an Emma fan and never have been. To my mind the money goes on the airtime and the mattress gets what's left.

The difference is what sits over the springs. Hypnos uses wool and cotton, tufted by hand, which sleeps cool and beds in rather than sinking. Emma uses memory foam nearly throughout, which lets a shoulder sink, hides a partner's turning and sleeps warm. Most of Hypnos is firm, the Luxurious Earth models included, though the range goes down through medium to soft-medium.

Buy the Emma if you want the slow memory-foam sink, if your partner fidgets, or if you need it posted. Both are sold at Furniture Village, so lie on them there first. Everyone else should buy a Cawthorne and leave the Topaz Pillowtop in the shop.

Head to head

Hypnos has sprung throughout, with pocket springs or a hybrid build in every model; Emma has 13 of its 14 mattresses sprung and 1 all memory foam. Only Hypnos offers latex, in 14 models. Hypnos runs from soft-medium to extra firm, and Emma runs from soft-medium to firm. Emma is clearly the cheaper way in; Hypnos's range starts well above it. At the top end Hypnos goes further still.

How they differ

HypnosEmma
Mattresses we list3714
Price range£404 – £4,599£219 – £1,049
Owner rating
4.6/5Owners747 reviews
4.5/5Owners1,080 reviews

Mattresses only. Owner ratings are the review-weighted average across each brand’s mattresses on UK retailer sites. Prices read 1 November 2026.

Hypnos

Hypnos is one of the oldest and most prestigious mattress manufacturers in the UK, founded in 1904. The company have perfected the creation of handmade luxurious pocket spring mattresses and are renowned as “one of the most comfortable beds in the world”, achieving the Royal Warrant and represent a highly regarded symbol that showcases the very highest standards in excellence and quality giving the owner of the title the ability to truly claim they are the best of british.

Emma

Emma is an immensely popular German sleep brand that specialises in bed in a box mattresses. First clamouring to fame in 2015 but achieving real velocity from 2018 onwards, Emma is one of the last standing in the war on sleep having bested Eve, Casper and Leesa, all of whom had similar marketing objectives and business models. To date, Emma offers a short core range of mattresses commercially through their own website with store and retailer derived versions for the masses of retailers looking to piggyback the brand's success. The mattresses all feature foam as a staple with some featuring additional springs. Regardless of which version you choose, comfort is almost guaranteed with thousands of satisfied customers to date.

Recently Emma rebranded to become known as Emma Sleep and pivoted their focus toward other items in the bedding sector ranging from bed frames, pillows, duvets and protectors.

Hypnos owner satisfaction

Owners of Hypnos mattresses mostly rate them well. The praise is mainly for the comfort, and plenty say they sleep better, wake with less back pain or found the price worth paying. One owner wrote “Firm is comfortable without being hard”; another, replacing a Hypnos after fifteen years, found the new one “just as comfortable”. The main complaint is tension, with a firm sometimes harder than expected and a medium sometimes softer, and a smaller number report early settling or a wool smell in the first few weeks.

Hypnos supportiveness

Hypnos mattresses are renowned for their supportiveness, offering a variety of different mattress tensions ranging from soft through to firm. The Hypnos lineup typically features pocket springs as a support layer which is thankfully one of the best bases you can get in mattresses. As a result, these mattresses are some of the best in the industry and with the wide range of tensions, there is something for everyone. Consider a medium tension mattress for back and side sleepers of most weight classes while a firmer might be more suitable for back sleepers or those with a heavier build.

Hypnos durability

Hypnos mattresses have a huge benefit over many of the competition when it comes to durability. That’s because they have a very no-compromise approach to their range of mattresses, giving you the best in materials and not working to the same sort of budgets as other mattresses. Featuring numerous natural materials and handcrafted in the UK, most mattresses are guaranteed for 10 years which is market leading and exceeds the average life expectancy of a typical mattress from other manufacturers. Additionally many of the lineup are 2-sided, meaning you get the comfort layer on both sides of the mattress which gives you twice the surface area, increasing durability and ensuring even settlement over time.

Hypnos best offers

We've managed to find the following top deals from across the web on Hypnos mattresses.

  • Offers on Hypnos
  • Up to 55% Off Sale

Emma owner satisfaction

Emma Sleep’s entire business model is focussed toward consumer satisfaction. Key parts of their marketing strategy comes from word of mouth and statistics show that people buy from people. What makes Emma stand out from the crowd is an interesting shift in consumer buying behaviour. Previously, if you bought a mattress and didn’t enjoy it, you were out of luck, not so with the rise of Emma. Now, if you don’t like your mattress you can arrange a return within Emma’s trial, which the brand advertises as up to 200 nights when you buy direct. This shift has proved extremely positive for customers and has increased satisfaction in the lineup.

To date, Emma has amassed more than 53,000 reviews on Trustpilot (checked 9 October 2026), a fantastic display given the company's fairly new tenure in the industry.

Emma supportiveness

Firmness is a very subjective thing which proves a particularly tough nut to crack when you are producing one mattress to suit all people. So much so that Emma has prototyped and tested numerous models previous to going to market in order to get that mix just right. The result? Emma’s own range runs from a medium tension to a medium firm one. Medium is a great supportive rating as it gives the user enough body contouring and support in the back and neck while giving enough softness and compression to accommodate those who sleep on their side or are of a lower BMI. It really is considered the one-size-fits-all approach and it’s one that suits many who purchase an Emma mattress, just take a look at the thousands of reviews to date.

Emma durability

With the mid-range price point of Emma products, it’s important for shoppers that the bed lasts for a number of years. Generally we find companies consistently trying to cut costs at the expense of durability. Fortunately Emma already has a unique business model as the mattresses follow the rolled and bed-in-a-box model that allows savings through logistics and delivery meaning Emma can spend more on materials while still finding profit. The result of this means you get a mattress that is affordable and of higher quality than competing brands which, as a result of the quality increase, is more durable and lasts longer as a result. It’s a win for everyone.

Emma best offers

We've managed to find the following top deals from across the web on Emma mattresses.

Corrections

When we get something wrong, we fix it and say so here. All corrections

9 October 2026
We called Emma a British manufacturer, said it sold two mattresses and offered a 100-night trial. Emma is a German brand with a wider range, and it advertises a trial of up to 200 nights.

Owner reviews of Hypnos mattresses

5 Teresa Y

I tried this Hypnos mattress at our local store and knew instantly, that having looked for some time for a wool mattress that this was the one. The sales person at the store was very informative and there was currently a competitive price on it. It is an expensive mattress but learning about the credentials of Hypnos and how many hours of a life are spent sleeping, it seemed a sound investment. Bensons really provide a good service, taking away our old mattress, and the crew who delivered it were friendly and professional. The mattress initially felt hard, but that is to be expected with a new bed. I have been rotating it once a week and can feel that it is beginning to relax. It feels higher than our previous mattress and quite luxurious. One of the factors that drew me to a wool mattress was to have cooler night sleeps. As its winter I've yet to test this out. Overall I am really pleased with this mattress, and am sleeping much better than previously. The only negative is the wait for delivery which was around 2 months! However I believe that this is because it is a quality product with hand made attention. Finally the follow up email communications with Bensons has been great, which makes you feel that you are a valued customer.

5 Petra

I waited approximately 6 weeks and several mattress turns before my review for my Hypnos Earth 01. I changed my original mattress from Bensons for this one, big upgrade £ wise. I wanted a firm mattress with a soft outer. I took the advice and swapped for the Hypnos 01 Firm instead of Extra firm. The mattress is super comfortable just dips a little when in it (I weigh 9.5 stone). I have never slept better so now I can justify the outlay! No getting used to it at all, I drop off so quickly and stay asleep all night. On reflection I would have ordered the Extra firm as this mattress is well padded with my theory being it might last longer but I know diddly squat about mattresses to be honest. Really impressed with Hypnos though, lovely quality. Onto Bensons; they were so helpful. On changing my mattress to communications generally just excellent. From customer services, the delivery coordinator and the delivery guys. It really blows your mind when you get really good service these days, they follow through on everything. My sister in law recommended them, she wouldn't use any other company and I see why! Highly recommend and many thanks to you all. A happy sleeper

2 Steven E

I bought the Hypnos Inspired by Nature 02 from my local Bensons for Beds showroom three weeks ago. The staff there were great: very helpful, patient with all my questions and clearly knowledgeable. I have no complaints about the service I received in store. I chose this mattress because it was made from natural materials and because of Hypnos's reputation for quality and comfort. With a retail price of £2,299, I expected something that felt and looked genuinely premium. Unfortunately, that hasn't been my experience. When the mattress arrived, I was immediately underwhelmed by the finish. The beading around the edge was uneven, the label was stitched on crookedly, and overall it just didn't look like a mattress costing over £2,000. I know these things don't necessarily affect how well you sleep, but at this price I'd expect better attention to detail. After just three weeks, I'm also disappointed with how the mattress itself is holding up. I find the tufts incredibly uncomfortable, and the sides started to lose their shape after only a week. There's now a drop of around 1.5 cm along the sides, despite the fact that I don't sit on the edge of the bed. I've also noticed that the outer fabric is already loose enough to pinch into folds where it appears to have separated from the filling. I appreciate that natural fillings settle over time, but I'm struggling to understand how these changes can be considered acceptable after such a short period of use. After the first week, I visited a larger Bensons showroom and mentioned to a member of staff that the sides of their display Hypnos mattresses appeared to have collapsed. I was told that this would happen after a couple of months. I found that quite concerning, particularly given what I was already noticing with my own mattress. The biggest issue for me is that the mattress simply doesn't feel luxurious. Between the uncomfortable tufts, the changes in the sides and the overall finish, it hasn't lived up to what I expected from either Hypnos or a mattress at this price. I honestly feel sick when I think about how much I spent compared with what I've ended up with. I want to be clear that the staff at my local Bensons were excellent, and I appreciate the time they took to help me choose a mattress. Bensons also has a good range of products for different budgets and needs. But my experience with this particular mattress has been a huge disappointment, and I don't feel it represents good value for money.

1 Amanda G

Exchanged our mattress to the medium tension this was the biggest mistake we've ever made. Warning to everyone this states medium but it is so soft instantly I was in so much pain with my back cannot sleep on it at all £2700 down the drain. we are not heavy people and even after a short time there is dipping. My husband has been persevering on it to see if we just needed to adjust but definitely not The mattress is too soft. I personally cannot sleep on it at all and I'm currently in another room until we have the chance to go out and find another mattress. This really was a huge mistake, particularly after going on Hypnos website and themselves even stating a lot of their mattresses are sold and marketed as medium but in fact they feel is medium soft. This is nothing like what we tried in store absolutely devastated.

Owner reviews of Emma mattresses

5 Mandy

It's been 2 years now, so here is a review after 2 years of sleeping on it. I am a larger lady who has many disabilities that cause a lot of bodily pain, I have Neuropathy, fibromyalgia, osteoarthritis, ME, spondylitis of the neck and spine and a crumbling spine, sciatica etc. I tell you this because it's very important to find that perfect mattress when you have physical disabilities. I can not tell you the difference this mattress has made to my life. As soon as I lay down on it, it was like heaven, it was like I was weightless and 2 years on it is still the same, every time I get on it, it feels as good as the first time. My pain levels at night decreased by a lot, i used to wake constantly with hip pain, since sleeping on this Emma Mattress I have not woke with hip pain once! my sleep is deeper and longer, which has made a massive difference in my everyday life. The mattress has zero lumps, bumps, springs, coils, it's just like a smooth cloud. The mattress is that fantastic and feels so good under your body that when I put my electric blanket on top of it, and I have a very expensive thick electric blanket, I hated the feel of it and had to take my electric blanket off. You will be just fine with your electric blanket on top of the mattress, but having fibromyalgia, they used to call fibromyalgia 'The princess and the pea disease' because you can feel every stitch, lump, bump ect and every stitch, lump and bump causes so much pain, but the Emma mattress feels like a smooth cloud, you actually feel weightless. It was the best decision I ever made to get this mattress, it was more expensive than any other mattress I have purchased previously, but it is worth so much more than that just to have a pain free, long, cosy nights sleep. It's also not to hot for menopause, I don't know why that myth was put out there but it's just fine temperature wise. I also bought my son one, he has cerebral palsy and he agrees with me about how amazing they are, especially if you suffer from any aches and pains. Just buy one, do it, you will be amazed how great they are.

4 Richard

I think the mattress is great but my wife thinks it is a little hard. I have not had any back ache since we bought the matress. Our previous mattress was killing my back and had become extremly unsupportive. The delivery staff were great as they brought the new mattress in and removed the old one. I would have never been able to move the old mattress so having the gentlemen take our wornout one away was really helpful. We left the Emma mattress to vent and take shape over the stipulated time. Not sure how we could ever have returned it though as the delicery staff removed the box it came in and I would never have been able to compress it into such a small roll again. The extensive strong plastic wrap retained the compression forces which I imagine were processed at the factory so I can not think how it could be completed at home. I love the mattress and have slept well since it was delivered and the back ache has not returned.

4 Siya

We bought the Emma Hybrid AirGrid Mattress in October as a replacement for our king-sized Sloom mattress from South Africa after relocating to the UK, and we've been extremely happy with the experience so far. The mattress strikes a great balance in firmness - it's supportive without being too hard, and we've had no back pain since using it. Sleep quality has been noticeably better, and it's been comfortable from the very first night without needing a long 'breaking in' period. Delivery was smooth and right on schedule, which made the whole purchase experience stress-free. What really stood out for us was the price as it was significantly more affordable than other mattresses in the same range, yet the quality hasn't felt compromised at all. Overall, we're very pleased with our purchase and would confidently recommend the Emma Hybrid AirGrid to anyone looking for a high-quality, comfortable mattress at a great price.

2 Stuart

Having slept on an Emma memory foam mattress a few times and loved it when staying with family I was expecting great things from what I assumed would be an upgraded and better product. As well as the experience on the memory foam mattress I’d spent weeks reading reviews and was confident this mattress would deliver on the three things we most wanted - comfort, minimal motion transfer, and a cool sleep. Sad to say my wife and I are disappointed on two of those things. Comfort wise I’ve no grumbles, but I’m a fidget and mover in bed and my wife reckons it’s like sleeping on a boat, and to be honest, I don’t find it any better than the 30 yr old mattress we both got rid of. In addition we both find it quite a bit warmer than the old mattress as well. With the pocket springs covered by layers of various foams it is nothing like the memory foam mattress we’d tried at our daughters. I’m disappointed that I can easily feel the springs through the sides and bottom (just a couple of layers of fabric) - in fact it actually feels quite cheaply made to me. I guess I should have expected this from a roll up mattress, but no one mentioned this in any of the dozens of reviews I read! Maybe I’m just fussy, but I wouldn’t get another one.

2 Col

I’m a bit disappointed with this product. We previously owned an Emma Original mattress purchased in 2020, which was the best mattress we’ve ever had. Based on that experience, I expected this one to be the same or at least similar. However, despite being called “Original,” it is nothing like the one we had before. The old mattress was entirely memory foam, whereas this one has pocket springs with only a thin layer of foam on top, which makes it feel quite firm. Had I realised this, I would never have purchased it. In addition, because the underside consists of hard springs, the mattress slides on the base and needs to be pushed back into place regularly. MattressOnline have offered to exchange the mattress for a different one but as we would be unable to test the mattress, we would simply be swapping it for another unknown model that may not be any better, so we have decided to keep it. However, this will definitely be the last time we purchase an Emma mattress

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