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Silentnight vs Emma Mattresses

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Silentnight

Silentnight is one of the most recognised and established mattress retailers within the UK. That’s not all they do though, they also sell all-things bedding meaning you can get bed frames, sheets, duvets and pillows too. For those unaware, Silentnight is one of the more long-standing manufacturers, first entering the market back in 1946 and providing a good nights sleep ever since.

Silentnight are truly dynamic in their desire to provide good sleep for everyone and in doing so there is a wide range of different mattress types available. Ranging from bed-in-a-box to traditional mattresses, soft to firm and gel to eco comfort fibres, there really is something to fit every budget and comfort market. Read on to see how Silentnight mattresses stack up against the competition.

Read our full Silentnight review

Emma

Emma is an immensely popular British manufacturer who specialises in bed in a box mattresses. First clamouring to fame in 2015 but achieving real velocity from 2018 onwards, Emma is one of the last standing in the war on sleep having bested Eve, Casper and Leesa, all of whom had similar marketing objectives and business models. To date, Emma offers 2 mattresses commercially through their own website with store and retailer derived versions for the masses of retailers looking to piggyback the brand's success. The mattresses all feature foam as a staple with some featuring additional springs. Regardless of which version you choose, comfort is almost guaranteed with thousands of satisfied customers to date.

Recently Emma rebranded to become known as Emma Sleep and pivoted their focus toward other items in the bedding sector ranging from bed frames, pillows, duvets and protectors.

Read our full Emma review

Mattress Score

Overall Score:
Silentnight: 4.54/5.00
Emma: 4.89/5.00

Customer Satisfaction:
Silentnight: 4.54/5.00
Emma: 4.89/5.00

Price:
Silentnight: £89.99 - £1209.99
Emma: £449.00 - £799.00


Based on aggregated reviews and performance scoring, we would recommend Emma in this face off!


Becky
Compares

Silentnight Owner Satisfaction

Satisfaction is at the core of everything Silentnight does and it’s evident through their tight relationships with both the consumers and retailers they work with. With the wide range of different products there’s something for everyone and thanks to advancements in technology surrounding edge support, roll-together prevention and better comfort layers that are both durable and luxurious, satisfaction has never been higher. Customer feedback is strong with many of the mattresses in the line-up being some of our highest and most well-reviewed. People particularly love the body contouring ability of the pocket springs, while the eco comfort fibres provide a sustainable and comfortable top layer.

Silentnight Supportiveness

Supportiveness is where Silentnight really shines. They’ve adjusted their offering over the years to focus more toward medium and firm tensions which naturally contour to the body better and help to alleviate back and neck pain. Silentnight also deployed an array of different support systems to further assist with adequate tension with the Mirapocket base layer proving the most popular and suitable if you are looking for additional support.

For those that suffer from back pain you may find the models within the range that feature hand tufting to give an additional bit of support.

Silentnight Durability

The average mattress is replaced at around the 7 year mark, that’s why it is so important for the durability of the mattress to hold up over time as the price point regardless of model is also going to be a considered purchase. With Silentnight, we have decades of proof that the mattresses truly stand the test of time and while our preference will always be that mirapocket layer over miracoil for increased lifespan, either should generally be suitable.

Another consideration in Silentnight’s favour is that the primarily spring based support layers are typically more breathable than their foam counterparts. Breathability means you are cooler and the mattress absorbs less moisture over time. Moisture over a long period of time can affect lifespan, performance and health.

Silentnight Best Offers

We've managed to find the following top deals from across the web on Silentnight mattresses.

Emma Owner Satisfaction

Emma Sleep’s entire business model is focussed toward consumer satisfaction. Key parts of their marketing strategy comes from word of mouth and statistics show that people buy from people. What makes Emma stand out from the crowd is an interesting shift in consumer buying behaviour. Previously, if you bought a mattress and didn’t enjoy it, you were out of luck, not so with the rise of Emma. Now, if you don’t like your mattress you can simply arrange a return and get a full refund within the first 100 days. This shift has proved extremely positive for customers and has increased satisfaction in the lineup.

To date, Emma has amassed an impressive 22,000+ reviews on Trustpilot, a fantastic display given the company's fairly new tenure in the industry.

Emma Supportiveness

Firmness is a very subjective thing which proves a particularly tough nut to crack when you are producing one mattress to suit all people. So much so that Emma has prototyped and tested numerous models previous to going to market in order to get that mix just right. The result? Right now Emma has two mattresses, a medium tension and a medium firm tension. Medium is a great supportive rating as it gives the user enough body contouring and support in the back and neck while giving enough softness and compression to accommodate those who sleep on their side or are of a lower BMI. It really is considered the one-size-fits-all approach and it’s one that suits many who purchase an Emma mattress, just take a look at the thousands of reviews to date.

Emma Durability

With the mid-range price point of Emma products, it’s important for shoppers that the bed lasts for a number of years. Generally we find companies consistently trying to cut costs at the expense of durability. Fortunately Emma already has a unique business model as the mattresses follow the rolled and bed-in-a-box model that allows savings through logistics and delivery meaning Emma can spend more on materials while still finding profit. The result of this means you get a mattress that is affordable and of higher quality than competing brands which, as a result of the quality increase, is more durable and lasts longer as a result. It’s a win for everyone.

Emma Best Offers

We've managed to find the following top deals from across the web on Emma mattresses.

Silentnight Most Useful Customer Reviews

4 Maz86

I bought this mattress two months ago and it was the first mattress I've ever bought as an adult so I spent some time deciding and trying a few out at the store. My old one had finally packed up and I was also suffering from lower back ache so needed something to support me at night as I hadn't been sleeping well for a couple of months. My pain slowly disappeared after a few nights of sleeping on the new one due to the extra support before being replaced by pain further up my back a few weeks later. Now, I DON'T believe the mattress was the cause of this and I've been sleeping well for a couple of weeks now as that pain has also since gone. But I feel I have to mention it in this review as I know back issues are something that many consider when looking at mattresses. But I really don't believe that to be the case in this instance as I'm now fine and sleeping well. The mattress is firm but you sink in when lying in the same spot. After a few nights you get used to this when trying to turn over. The first few nights it felt like I was trapped almost but it hasn't been issue at all. This mattress is also very warm due to the memory foam. I knew this when buying it and as someone who gets quite cold in the winter I didn't feel this was a major issue for me. However, as it's now summer there have been some nights where I've been extremely hot so if you're someone who gets hot easily and/or sleeps with a partner with the same problem then this might be something to consider. You won't notice it that much when laying on it at the shop for 10 minutes but you do when you sleep on it. I haven't regretted purchasing this mattress and when I've been pain free I've slept reasonably well. I think I need another few months to give a really full assessment but I'm someone who likes to sleep on his front with arm above my head and I'm able to do that comfortably. But I've also slept well when lying on my back and side. So all bases are probably covered depending on how you prefer to sleep. I'd give this 4 stars and not 5 because of how warm it can get and also due to having aches and pains before purchasing this and thus affecting the initial bedding in period. Had I written this review in 6 months time I may have given a different rating.

5 Verified Buyer

This is the first mattress I've ever bought. That's not to say I've never had a mattress in my possession before, it's just that, at the age of 32, this is the first one I have actually purchased myself. To an inexperienced customer, the world of mattress shopping is a daunting and complex domain, populated by a practically endless set of variables which one might never have previously considered, including 'pocket springs', 'coils' and 'memory foam', on top of the standard 'three amigos' of retail: price, brand and size. A visit to John Lewis with my girlfriend (a mattress-buying veteran who provided a welcome guiding hand) one evening after work provided an opportunity for us to get to grips with some of the many options first-hand. This was an investment of time I recommend to anyone in advance of considering making such a life-defining purchase online. I learned from this trip that the upper limit of what one can spend on a mattress is practically (but crucially, not literally) infinite. This was also the point at which the inherent gamble involved in the endeavour of mattress-purchasing was laid bare to me, with the stark realisation that no amount of casual testing of a mattress in-store could ever be sufficient to know what it would actually *be like* to sleep on one, let alone spend hundreds - and probably thousands - of nights cuddled up in (hopefully) restful slumber. After literally minutes of consideration, we left the store with a reasonably-priced, reliably-branded double 1200 pocket sprung memory foam option in mind and gainfully treated ourselves to dinner at an American BBQ restaurant as reward for our evening's work (which was, as it happens, dimly-lit and somewhat disappointing, though this is not our concern here). In the end, we went to Mattresses Online and bought what looked like a similar option, except with 1000 not 1200 pocket springs. Our experience thus far has been positive. We have not felt at all poorer for the 200 less pocket springs, and the memory foam element provides welcomingly soft cushioning, like laying down into the warm embrace of soft, yet firm, human flesh. I fully endorse this mattress.

5

I bought this 2 weeks ago and it’s been amazing so far, the pocket springs combined with the memory foam pillow top makes this bed very comfy and a dream to sleep on! Far better than my old simba hybrid mattress as that one was all memory foam, Good pocket springs from a reputable company like silent night are the way to go! And the fact this bed has a pillow top to make it that lil bit comfier is great, the pillow top is lowkey essential.. The bed come a bit firmer than I’d have liked took 3 nights to break it in, then it was perfect and it’s been very comfy ever since! I didn’t see this bed in store as it’s online only but I’m so glad I went with this one absolute dream! Only negative I do have is the fact it took 2-3 weeks to arrive which meant I had to sleep on my neighbours 10 year old mattress while I waited for it to come, defo worth it though. Positives • Very comfortable • Pocket springs provide adequate support without reducing any comfort • It looks like a well built mattress that will last a long time • 8 year guarantee for a extra fee but wasn’t too expensive for the peace of mind provided • Look for excuses to get to bed earlier now • Perfect size (little bit smaller than my simba double but works well with my bed frame) • Good height mattress! • Mirapocket zoned springs are a great help to provide support & comfort Negatives • Took what felt like a month for the item to arrive • Can’t see the item in any store in the Uk for some reason it’s online only which is annoying • No handles on the sides so turning the bed round is a ball ache!! Overall I’d give it 5 stars so far I may do another review 6 months in and let you all know how I get on with it as I’m aware mattresses can change from 2 weeks - 6 months hopefully this one stays comfortable and supportive it looks well built so I’ve got a feeling this will be the case.. If you liked this review SUBSCRIBE TO MY YOUTUBE CHANNEL! ‘AT VLOGS’ I may do a review on there if you want

5 Kotaatok

My mattress arrived about a month ago and it has had a huge impact on my aching body. I was born with EDS which means thatI can dislocate joints rolling over in my sleep. About 10yrs ago I was diagnosed with fibromyalgia. Basically I have done so much damage to my nervous system that now days th at my nerve pathways send really wonky signals and I have bouts of extreme fatigue. So my bed is an extremely important place in my life as I can spend months straight in it. I had tried a number of mattresses in store and found that some were great at the start but after ten minutes they caused me extreme pain. I tried a tempur mattress that I was desperate to get off of in under a minute. But I still needed padding or shaping as I am odd shape at the best of times. I have been a Silentnight mattress fan for about 30yrs. I ended up with a mattress that had pocket spings along with a thinner top layer that has a gel that shapes to me. It is not as thick as a tempur mattress that tried to eat me but I get the best of both worlds. The firmness of my pocket springs and the soft comfortable gel top thickness. I have had great nights of sleep, less pain from mattress which is something I get from being bed for long periods of time and as a consequence less need for pain meds. The less meds the better as I swear I rattle like a pill bottle some days and it means I am always having to deal with secondary and sometimes tiertary side effects.

5 Verified Buyer

This is a REALLY firm mattress, like sleeping on a floor. That is just what I wanted.I have a genetic condition called Ehlers Danlos Syndrome, which means my skeleton is not held in place properly due to my connective tissue being 'floppy'. This is the best mattress I have ever owned (far better than 'luxury' brands costing upwards of £1,000) and supports my skeleton perfectly. At last, I can have a comfortable night's sleep and not wake up with dislocated joints (yes, that does happen) and severe pain all over my body.So, for me, this mattress is heaven itself.However, you have to realise that this is like sleeping on a breeze block for most of your body. If your current mattress is saggy, it is probably because it's old or worn or hasn't been turned properly. Do not buy a 'very firm' mattress to replace it unless you want a really HARD bed! Pretty much any new mattress will be firmer than an old one. This mattress is designed for people who are obese or disabled or have an extremely bad back that is permanent. I would imagine that for other people it would be way too firm. So beware of that before you buy.But if you know you want a very firm mattress, then believe me, you can't do better than this for the price. So long as you rotate it every week initially as recommended (after two months you can rotate it once a month), it does not sag. I have had mine about six weeks now and there is no sag whatsoever.

Emma Most Useful Customer Reviews

5 Verified Buyer

After purchase and having a nightmare with a different boxed mattress from a very well-known brand, I was really sceptical about all the positive reviews for this but really wanted to see if they were all the same.
I need not have feared. This is simply brilliant.
Excellent delivery from 2 John Lewis drivers who both wore masks and asked me to keep my lounge door closed. They called to say they were on their way so I had everything ready.
Yes the mattress needed airing for a few hours and what u found was that if you remove the top cover this helps the foam breathe. I washed the cover twice straight after each other and left the mattress overght with the window wide open in the bedroom.
The results were that within a few days the smell had completely gone and nothing was lingering. Yes put your nose to it and you could still smell bits but nothing like the other I had which smelt toxic.
The comfort is fantastic. If you sit on it you sink, especially perched on the edge but once laid flat on it your body is well supported with no bottom sag in the middle that I had from the previous one.
A few months in and I have to say this is the best mattress I have ever had. No dips, easy to change due to handles close to the 4 corners and very light.
The zipped top is great for removing and washing if needed.
John Lewis you have restored my faith in boxed mattresses after a terrible experience with another brand.
Stick with this one and you wont go wrong.
I use 2 firm down pillows with it and due to the softness of the mattress they have eased more giving a medium to firm response. With my previous mattress these pillows were far too hard so you may need to play with some pillows as they will feel different.

5 Verified Buyer

I am soooooo glad that I bought this just before the Black Friday when it came back into stock. This bed is so comfortable! I have never had a memory foam mattress, only a mattress with springs. It sound strange but I cant believe how quiet it is! When my boyfriend moves around, I cant hear or feel anything! The mattress is currently on the floor as my new bed frame has not arrived yet and its still very comfortable. Its not too firm. I would definitely say its medium. I am thinking about getting the firm topper which is free. But will decide once frame arrives. The mattress is a lot lighter than my previous mattress which makes changing the sheet easier. And the delivery service was excellent. I received a text message with my 4 hour time slot. And it arrived exactly at the beginning of the slot. I was running late and the driver called me and waited for me. He even took it up two flights of steep stairs. All the Way to my flat. There is a slight chemical smell. Its been two weeks and sometimes I do get a hint of it under the sheets. But I wouldnt say its terrible or very noticeable. And would probably disappear faster if I aired the mattress out a bit. There are only two downsides for me. Number one, the handles on the side arent very strong. Number two, I never want to get out of bed in the morning, so Im nearly late for work every day!

5 Verified Buyer

We had been waiting to get a new mattress from before lockdown, but wanted to go to the storeroom of a well known manufacturer but hadnt found the time. After some research and reading reviews decided to take a chance on this mattress rather than just keep waiting for said showroom to re-open, and are we glad we did. This mattress is wonderfully comfortable and a fraction of the price we were considering spending on the other mattress. With the price, the option to return if not happy and the 10 year guarantee you really cannot go wrong with this mattress. It is also considerably lighter than the one we were considering - a consideration as you get older, particularly in these strange times when you might only get something delivered to the door. My wife is sensitive to temperature at night and we have slept (or tried to sleep) on mattresses that seem to generate heat, and this was a concern with a mattress that included memory foam, but there has been no issue from that perspective. Others have commented on the smell of the mattress, but having left the mattress to "settle" and air for 24 hours, we didnt find this to be an issue. All in all delighted with this purchase and would recommend to others - so much so that we bought a second for the guest bedroom.

5 Verified Buyer

I was a little dubious at the beginning about this product because of reviews online and had to think before I purchased it but after a week I decided to just buy it as it comes with a sleep trial so its risk free (200 night trial)
The mattress is top quality, was surprised at how easy it is to unpack and get ready on the bed. After about 3-4 hours it was in its full size and ready to sleep. The best thing to do is leave the window opened so room is well ventilated as it has a new sort of smell at the beginning, I would say this lasts about 48 hours but can be longer.
The easiest way to allow this mattress to expand is to remove the top cover and let it breathe (tip that Emma gave me when I emailed them). The first time I used it I felt so weird sleeping on it (in a good way), it was so comfortable! It just goes to show how bad an old mattress is. I find it a little soft for me however you can receive a comfort layer (request these and Emma will send it free of charge) which can improve it and make it firmer and also add 14 days to the trial!
Has it made a difference to my sleep? Yes!
Would I recommend it? Yes!
Would I buy another? Yes!
Do I want to get out of bed in the morning? No

5 Verified Buyer

This is a fantastic mattress and extremely comfortable. Having bought a different out of the box mattress that seems to be on the TV all the time, I was really apprehensive about getting another as the first one was great for the first few months but then sagged in the middle and the springs became faulty. John Lewis were brilliant however and refunded me.
So onto this one - delivery was fantastic as always and contactless as I stayed downstairs.
The mattress is easy to turn around due to the 4 handles - 2 on each side which is a bonus. The quality is outstanding and the top cover is easy to remove and wash.
There was a slight smell for a couple of weeks but I regularly removed the cover to air the foam for a few hours and washed the cover so it smelt of my washing powder. This has now completely gone.
The firmness did take a while to get used to. I had a cheap firm mattress from a famous swedish store so this felt soft but after a few nights sleep, this wasnt an issue. I now sleep soundly.
Really pleased with this and with the 200 day trial and no quibble return - I feel very assured that this could finally be the one for me.
Highly recommended.