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Silentnight vs Emma Mattress Reviews

Compare Silentnight and Emma mattresses side by side: owner satisfaction, support, durability and price, based on aggregated customer reviews.

Checked byBecky Reeve, Staff Writer, Mattress Expert
SourceCompiled from WantMattress review data

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Brand

Silentnight

Our pick
4.7/5Owners28,910 reviews
Price range£109 – £1,899
Brand

Emma

4.5/5Owners1,080 reviews
Price range£219 – £1,049

On aggregated owner reviews, Silentnight scores higher: 4.7 against 4.5 out of 5.

Becky’s take

By Becky Reeve

Checked against current models and prices in October 2026

Silentnight gets my vote over Emma, and I know that means choosing the plainer of two brands I'm lukewarm about. Emma sells the advert better than anyone, and I've never warmed to the mattress the advert is attached to. Silentnight sells a bit of everything to everyone. Its best-known beds are Miracoil models, Silentnight's continuous-coil range, and I wouldn't put one in a bedroom I cared about. Its Mirapocket range is honest pocket-sprung stuff for sensible money.

Choose by how you'd rather buy. If you want a box on the doorstep and a long home trial, buy the Emma. The Diamond Hybrid Deluxe is its best mattress by a distance, a medium hybrid with pocket springs under the memory foam, though hardly anyone has reviewed it yet. Emma gives you a 200-night trial. If you want to lie on the mattress first, Silentnight is in every shop. Ask for a gel-topped Mirapocket without a box top if you sleep warm.

If you're a couple who wake each other up turning over, I'd buy an Origin hybrid over either of these.

Head to head

Silentnight has 53 of its 71 mattresses sprung and 3 all memory foam; Emma has 13 of its 14 mattresses sprung and 1 all memory foam. Only Silentnight offers latex, in 6 models. Silentnight runs from soft-medium to extra firm, and Emma runs from soft-medium to firm. Silentnight is clearly the cheaper way in; Emma's range starts well above it. But at the top end Silentnight goes further, so it also has the more premium options. Silentnight's owner score rests on far more reviews (28,910 against 1,080), so treat Emma's number as the less settled of the two.

How they differ

SilentnightEmma
Mattresses we list7114
Price range£109 – £1,899£219 – £1,049
Owner rating
4.7/5Owners28,910 reviews
4.5/5Owners1,080 reviews

Mattresses only. Owner ratings are the review-weighted average across each brand’s mattresses on UK retailer sites. Prices read 31 October 2026.

Silentnight

Silentnight is one of the most recognised and established mattress retailers within the UK. That’s not all they do though, they also sell all-things bedding meaning you can get bed frames, sheets, duvets and pillows too. For those unaware, Silentnight is one of the more long-standing manufacturers, first entering the market back in 1946 and providing a good nights sleep ever since.

Silentnight are truly dynamic in their desire to provide good sleep for everyone and in doing so there is a wide range of different mattress types available. Ranging from bed-in-a-box to traditional mattresses, soft to firm and gel to eco comfort fibres, there really is something to fit every budget and comfort market. Read on to see how Silentnight mattresses stack up against the competition.

Emma

Emma is an immensely popular German sleep brand that specialises in bed in a box mattresses. First clamouring to fame in 2015 but achieving real velocity from 2018 onwards, Emma is one of the last standing in the war on sleep having bested Eve, Casper and Leesa, all of whom had similar marketing objectives and business models. To date, Emma offers a short core range of mattresses commercially through their own website with store and retailer derived versions for the masses of retailers looking to piggyback the brand's success. The mattresses all feature foam as a staple with some featuring additional springs. Regardless of which version you choose, comfort is almost guaranteed with thousands of satisfied customers to date.

Recently Emma rebranded to become known as Emma Sleep and pivoted their focus toward other items in the bedding sector ranging from bed frames, pillows, duvets and protectors.

Silentnight owner satisfaction

Satisfaction is at the core of everything Silentnight does and it’s evident through their tight relationships with both the consumers and retailers they work with. With the wide range of different products there’s something for everyone. Customer feedback is strong. Comfort and support are what owners bring up most, and a good price comes up often too. Where owners are unhappy, firmness is the most common reason. A mattress harder than they expected is the commonest complaint, a smaller group found theirs too soft, and one owner wrote “Too firm for us”.

Silentnight supportiveness

Supportiveness is where Silentnight really shines. They’ve adjusted their offering over the years to focus more toward medium and firm tensions which naturally contour to the body better and help to alleviate back and neck pain. Silentnight also deployed an array of different support systems to further assist with adequate tension with the Mirapocket base layer proving the most popular and suitable if you are looking for additional support.

For those that suffer from back pain you may find the models within the range that feature hand tufting to give an additional bit of support.

Silentnight durability

The average mattress is replaced at around the 7 year mark, that’s why it is so important for the durability of the mattress to hold up over time as the price point regardless of model is also going to be a considered purchase. With Silentnight, we have decades of proof that the mattresses truly stand the test of time and while our preference will always be that mirapocket layer over miracoil for increased lifespan, either should generally be suitable.

Another consideration in Silentnight’s favour is that the primarily spring based support layers are typically more breathable than their foam counterparts. Breathability means you are cooler and the mattress absorbs less moisture over time. Moisture over a long period of time can affect lifespan, performance and health.

Silentnight best offers

We've managed to find the following top deals from across the web on Silentnight mattresses.

Emma owner satisfaction

Emma Sleep’s entire business model is focussed toward consumer satisfaction. Key parts of their marketing strategy comes from word of mouth and statistics show that people buy from people. What makes Emma stand out from the crowd is an interesting shift in consumer buying behaviour. Previously, if you bought a mattress and didn’t enjoy it, you were out of luck, not so with the rise of Emma. Now, if you don’t like your mattress you can arrange a return within Emma’s trial, which the brand advertises as up to 200 nights when you buy direct. This shift has proved extremely positive for customers and has increased satisfaction in the lineup.

To date, Emma has amassed more than 53,000 reviews on Trustpilot (checked 9 October 2026), a fantastic display given the company's fairly new tenure in the industry.

Emma supportiveness

Firmness is a very subjective thing which proves a particularly tough nut to crack when you are producing one mattress to suit all people. So much so that Emma has prototyped and tested numerous models previous to going to market in order to get that mix just right. The result? Emma’s own range runs from a medium tension to a medium firm one. Medium is a great supportive rating as it gives the user enough body contouring and support in the back and neck while giving enough softness and compression to accommodate those who sleep on their side or are of a lower BMI. It really is considered the one-size-fits-all approach and it’s one that suits many who purchase an Emma mattress, just take a look at the thousands of reviews to date.

Emma durability

With the mid-range price point of Emma products, it’s important for shoppers that the bed lasts for a number of years. Generally we find companies consistently trying to cut costs at the expense of durability. Fortunately Emma already has a unique business model as the mattresses follow the rolled and bed-in-a-box model that allows savings through logistics and delivery meaning Emma can spend more on materials while still finding profit. The result of this means you get a mattress that is affordable and of higher quality than competing brands which, as a result of the quality increase, is more durable and lasts longer as a result. It’s a win for everyone.

Emma best offers

We've managed to find the following top deals from across the web on Emma mattresses.

Corrections

When we get something wrong, we fix it and say so here. All corrections

9 October 2026
We called Emma a British manufacturer, said it sold two mattresses and offered a 100-night trial. Emma is a German brand with a wider range, and it advertises a trial of up to 200 nights.

Owner reviews of Silentnight mattresses

5 Trusted Customer

Good Points: This is a REALLY firm mattress, like sleeping on a floor. That is just what I wanted. I have a genetic condition called Ehlers Danlos Syndrome, which means my skeleton is not held in place properly due to my connective tissue being 'floppy'. This is the best mattress I have ever owned (far better than 'luxury' brands costing upwards of £1,000) and supports my skeleton perfectly. At last, I can have a comfortable night's sleep and not wake up with dislocated joints (yes, that does happen) and severe pain all over my body. So, for me, this mattress is heaven itself. However, you have to realise that this is like sleeping on a breeze block for most of your body. If your current mattress is saggy, it is probably because it's old or worn or hasn't been turned properly. Do not buy a 'very firm' mattress to replace it unless you want a really HARD bed! Pretty much any new mattress will be firmer than an old one. This mattress is designed for people who are obese or disabled or have an extremely bad back that is permanent. I would imagine that for other people it would be way too firm. So beware of that before you buy. But if you know you want a very firm mattress, then believe me, you can't do better than this for the price. So long as you rotate it every week initially as recommended (after two months you can rotate it once a month), it does not sag. I have had mine about six weeks now and there is no sag whatsoever. Improvement Points: Why oh why are there no turning handles? Especially when this mattress is for people with bad backs etc? Come on manufacturers, this is so silly - just put handles on the mattress! If you are slim, please read the 'good points' - this mattress will probably leave you covered in bruises as it is so firm, so beware!

5 Trusted Customer

I have been sleeping on the Silentnight 1400 Ultra spring mattress in Super King size for a few weeks now and I think I have got a pretty good sense of it. It's a firm mattress definitely not soft or squishy but that's exactly what I was after. It feels properly supportive especially for my back. Since switching to it I have noticed I sleep better with less tossing and turning and no more waking up with back aches. Hubby is especially happy.One thing to note is the height. This mattress is thick and if you've got it on an ottoman bed like I do it sits pretty high. It's not a dealbreaker but depending on your room setup or how tall you are it might feel a bit too raised. In smaller rooms or with lower ceilings it can feel a bit oversized.Moving it into place was a bit of a mission. It is really heavyaround 50kg and the size makes it awkward to handle up the stairs into the bedroom. Took two men to get it upstairs and onto the bed frame. If you've got tight stairs or narrow hallways make sure to plan ahead. It's not something you want to do solo.The mattress is single-sided so you can't flip it but only rotate it. That's fine for me but if you're used to flipping your mattress every so often just keep in mind that this one isn't designed for that.The mattress came with a couple of pillows too which was a nice touch. Summing up it is a firm comfortable mattress with gel for orthopedicsupport and it feels like it is built to last. My back feels better and I'm sleeping more soundly. If you want something supportive and don't mind the height or the heavy lifting during setup i would say the Silentnight 1400 Ultra is a solid pick. Just make sure your room and bed frame can handle the size and maybe have someone around to help you get it into place.

4 Trusted Customer

We've recently purchased the Silentnight UltraGel Cool-to-Touch 3000 Mattress and have been using it for a week now. Overall we're very happy with it and would recommend it here is our honest review. Size & DepthOne of the first things we noticed is that this mattress is very deep – much deeper than a standard mattress. While this gives a luxurious high-profile feel we actually had to purchase a lower bed frame to compensate for the depth and avoid the bed sitting too high overall. It's something to keep in mind if you're working with a standard frame or have limited headspace in your bedroom.ComfortIn terms of comfort this mattress really delivers. The combination of support and softness makes for a restful night's sleep and we've both noticed an improvement in how we feel in the mornings. The UltraGel layer adds a plush cushioned surface that feels high-end and supportive without being too firm.Cooling FeatureOne slight disappointment is the cool-to-touch claim. While the mattress surface does feel slightly cooler at first it doesn't maintain that cooling effect throughout the night as much as we'd hoped. If you're buying this specifically for the cooling properties it may not meet your expectations fully — especially during warmer nights.Final ThoughtsThat said we're overall very pleased with the purchase. It's comfortable well-constructed and feels like a quality product. If you can accommodate the extra depth and aren't relying solely on the cooling feature this is a solid investment in better sleep

1 Kit

Good Points: Extremely light, one adult can pick it up for king size. Delivery is on time. Nothing else. Improvement Points: Extremely regrets to purchase it by below reason 1. It is not 'extra firm' as it states from our experience, and my family member got back pain experience next day morning when sleep on it. 2. Extremely light, one adult can easily pick it up alone for king size, not sure the material is strong enough or not inside the mattress. Since my previous mattress of other brand is extremely heavy and even two adult need hard to pick it up 3. If partners sleep and move the body on the mattress, I will feel the mattress is moving so if sleep on it better not move often otherwise partner hard get to sleep. 4. Edge is not strong than center, so even sit on it the edge, it will collapse and not balanced on whole. If sleep on it, it's better don't sleep near the edge, and you will feel it is a little bit collapsed and feel uncomfortable. 5. This mattress not supporting people steps on it from CS reply and it is claims as misuse and no warranty will be provided. Indeed, the mattress is not damage just very soft when step or push it by hands. It will collapsed easily. So, if anyone have the same case with us that have cabinet on top of our bed, than you should consider seriously since you need to step on the mattress for put in or remove things from the cabinet. Its the first time I heard mattress not support people step on it and it will void the warranty. From our previous experience, it is normal usage since mattress should be a strong product. Indeed, the mattress not got any worsen condition when we step on it to test the mattress firm level, it just not feel extra firm and comfortable in our mind. 6. When i ordered the mattress, I did not take any picture, and CS replied that when we placed the order on Oct 2022, it don't provide 60 days trial period. I was very surprised since CS reply trial sleep is new promotion after we placed the order. I did not take any evidence so I can only believe and accept it. 7. CS are not able to provide any help on my purchase. Only said that we misused since it don't support people step on it and it is misused even it is not damaged. After few email conversation, CS replied that we don't have 60 days trial sleeping on the mattress when we placed the order. We are very disappointing on it since we have mentioned our purchase date and provide order no from the beginning of email conversation. 8. Even it is a cheap model , but not actually cheap in the market that can found in other shops with other brands. Next time I will considered more carefully when placing order. 9. For anyone reference, I am around 65 KG and my husband is around 85KG. So we are not heavy weight person in general. 10. Most people give high marks of the mattress quality, only little give low marks. We should believe in low marks person rather than high mark person review and we are regretting on it.

1 Scam

Ordered a different mattress which was clearly not a new mattress, it had felt missing and marks on it, so I made a complaint and was told they would exchange it but when they came to exchange it, they wouldn't because of the marks on the mattress which they were already aware of as I'd sent pictures, then when I contacted the consumers rights website, they said they had to exchange it and they were liable for the delivery charges but they wouldn't pay the delivery and we had to pay another £49 to exchange this damaged item, if you purchase from an online store, the consumer's website states that by law the company are liable for the delivery fees!!! t They wouldn't budge on that but exchanged the mattress, only this time they brought the wrong one being an extra firm mattress when we had ordered and paid for a firm mattress. We contacted Dream's again to explain and was basically told we were stuck with it. I'm a disabled lady and this mattress is absolutely crippling for both me and my partner whom isn't disabled. I would never use Dreams again. The delivery lad's confirmed that half of the mattresses that people are getting have already been previously returned from other customers which would explain why they are all so bad in the first place. A disgrace of a company. I don't expect to purchase a new item that has already been used and sent back god only knows how many times previously? So we're £400 out of pocket and have had to throw this mattress away because I wouldn't give it to my worst enemy because it's so bad! Go and look at the real review websites and not the one's like trust pilot who remove bad reviews or don't let you post them!

Owner reviews of Emma mattresses

5 Mandy

It's been 2 years now, so here is a review after 2 years of sleeping on it. I am a larger lady who has many disabilities that cause a lot of bodily pain, I have Neuropathy, fibromyalgia, osteoarthritis, ME, spondylitis of the neck and spine and a crumbling spine, sciatica etc. I tell you this because it's very important to find that perfect mattress when you have physical disabilities. I can not tell you the difference this mattress has made to my life. As soon as I lay down on it, it was like heaven, it was like I was weightless and 2 years on it is still the same, every time I get on it, it feels as good as the first time. My pain levels at night decreased by a lot, i used to wake constantly with hip pain, since sleeping on this Emma Mattress I have not woke with hip pain once! my sleep is deeper and longer, which has made a massive difference in my everyday life. The mattress has zero lumps, bumps, springs, coils, it's just like a smooth cloud. The mattress is that fantastic and feels so good under your body that when I put my electric blanket on top of it, and I have a very expensive thick electric blanket, I hated the feel of it and had to take my electric blanket off. You will be just fine with your electric blanket on top of the mattress, but having fibromyalgia, they used to call fibromyalgia 'The princess and the pea disease' because you can feel every stitch, lump, bump ect and every stitch, lump and bump causes so much pain, but the Emma mattress feels like a smooth cloud, you actually feel weightless. It was the best decision I ever made to get this mattress, it was more expensive than any other mattress I have purchased previously, but it is worth so much more than that just to have a pain free, long, cosy nights sleep. It's also not to hot for menopause, I don't know why that myth was put out there but it's just fine temperature wise. I also bought my son one, he has cerebral palsy and he agrees with me about how amazing they are, especially if you suffer from any aches and pains. Just buy one, do it, you will be amazed how great they are.

4 Richard

I think the mattress is great but my wife thinks it is a little hard. I have not had any back ache since we bought the matress. Our previous mattress was killing my back and had become extremly unsupportive. The delivery staff were great as they brought the new mattress in and removed the old one. I would have never been able to move the old mattress so having the gentlemen take our wornout one away was really helpful. We left the Emma mattress to vent and take shape over the stipulated time. Not sure how we could ever have returned it though as the delicery staff removed the box it came in and I would never have been able to compress it into such a small roll again. The extensive strong plastic wrap retained the compression forces which I imagine were processed at the factory so I can not think how it could be completed at home. I love the mattress and have slept well since it was delivered and the back ache has not returned.

4 Siya

We bought the Emma Hybrid AirGrid Mattress in October as a replacement for our king-sized Sloom mattress from South Africa after relocating to the UK, and we've been extremely happy with the experience so far. The mattress strikes a great balance in firmness - it's supportive without being too hard, and we've had no back pain since using it. Sleep quality has been noticeably better, and it's been comfortable from the very first night without needing a long 'breaking in' period. Delivery was smooth and right on schedule, which made the whole purchase experience stress-free. What really stood out for us was the price as it was significantly more affordable than other mattresses in the same range, yet the quality hasn't felt compromised at all. Overall, we're very pleased with our purchase and would confidently recommend the Emma Hybrid AirGrid to anyone looking for a high-quality, comfortable mattress at a great price.

2 Stuart

Having slept on an Emma memory foam mattress a few times and loved it when staying with family I was expecting great things from what I assumed would be an upgraded and better product. As well as the experience on the memory foam mattress I’d spent weeks reading reviews and was confident this mattress would deliver on the three things we most wanted - comfort, minimal motion transfer, and a cool sleep. Sad to say my wife and I are disappointed on two of those things. Comfort wise I’ve no grumbles, but I’m a fidget and mover in bed and my wife reckons it’s like sleeping on a boat, and to be honest, I don’t find it any better than the 30 yr old mattress we both got rid of. In addition we both find it quite a bit warmer than the old mattress as well. With the pocket springs covered by layers of various foams it is nothing like the memory foam mattress we’d tried at our daughters. I’m disappointed that I can easily feel the springs through the sides and bottom (just a couple of layers of fabric) - in fact it actually feels quite cheaply made to me. I guess I should have expected this from a roll up mattress, but no one mentioned this in any of the dozens of reviews I read! Maybe I’m just fussy, but I wouldn’t get another one.

2 Col

I’m a bit disappointed with this product. We previously owned an Emma Original mattress purchased in 2020, which was the best mattress we’ve ever had. Based on that experience, I expected this one to be the same or at least similar. However, despite being called “Original,” it is nothing like the one we had before. The old mattress was entirely memory foam, whereas this one has pocket springs with only a thin layer of foam on top, which makes it feel quite firm. Had I realised this, I would never have purchased it. In addition, because the underside consists of hard springs, the mattress slides on the base and needs to be pushed back into place regularly. MattressOnline have offered to exchange the mattress for a different one but as we would be unable to test the mattress, we would simply be swapping it for another unknown model that may not be any better, so we have decided to keep it. However, this will definitely be the last time we purchase an Emma mattress

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