The Dreams Workshop vs Emma Mattress Reviews

Oh dear, now thanks to the expert advice of a Dreams salesperson, I now have a guilty secret. Some three months ago I moved some distance from a place where I had lived for many years. A lot of my friends and family had said they would like to come down and spend a few days with me, when I had settled, nice but I would need to set up a guests bedroom. Stating the obvious, I would need a bed and all the accessories. Having already had a good experience when purchasing just a duvet at Dreams store in Havant, I returned to same on a mission. I explained that I needed a large double bed, it needed to have some storage, and as it would only be for occasional use, it should be at a budget price. Since then I have had a few people stay for a couple of nights, but all would comment on how comfortable they had been at night. Fast forward to a couple of weeks ago. I decided that the main bedroom needed decorating, so rather than move heavy furniture around, I would simply cover my super-king sized bed with a dust sheet, and use the new bed in the 'guests' bedroom. Now here is the thing, for months I have been suffering from major back pain, so much so I was sent to a local hospital where they conducted both X-ray and CT scans. It was concluded that the problem was due to wear in my lower spine, and all they could suggest was the use of strong pain killers. Even as I write this, I am very much aware that I am free from pain in my back, and I can only attribute this to the use of the new Dreams bed, and the applied knowledge of the sales assistant. To their credit, they respected my need to stay within a very tight budget, not only with the bed, but also the accessories. My guilty secret? Now when guests stay I find myself saying, "You have the super-king, I will be fine with the double.

5 Star service! Our new bed was delivered on Christmas eve thanks to the very helpful Dreams staff member who served us. I have already left a review for the way he conducted himself and handled the sale. With only one week to go for Christmas eve, he pulled out ALL the stops to get us a bed in time! Very friendly, he answered ALL of our questions and gave us food for thought about ALL the things available. I never realized that there was so much to consider when buying a bed! LoL Unfortunately, after unpacking the bed we discovered that one of the draws was damaged. There's no way the driver could have known, due to the packaging. We contacted customer services and explained the problem, she was sorry to hear this and set about ordering a replacement draw. She explained that due to Christmas & New Year, there would be a slight delay, but we were given 15th Jan for delivery. Again, very friendly & helpful! Our replacement draw was just delivered, by the delivery driver & his mate, again very friendly and on time! After looking at our damaged draw, he checked to see that the replacement was the right colour and all ok... and if I had any other questions. Again... 5 Star service! We had waited until now before leaving this review, as we wanted to see how Dreams handled this. We appreciate that these things can happen, but it's how the company deals with it. We're pleased to say that they passed with glowing colours!!! A great bed and 5 Star service.... BUY WITH CONFIDENCE! P.S. I've slept like a baby this past four weeks! :)

After blowing £79 on a rolled up so called mattress from a dodgy ebay company last year (huge mistake) it wasn't going to take an awful lot to impress me. I was very impressed with the measures in place in the Telford store due to covid 19 and instantly felt at ease. Covers, masks, sanitizer everywhere and plenty of social distancing. Having picked my mattress the checkout was quick, friendly and efficient and took no more than 5 minutes. 8 days later my new mattress arrived. The delivery men were big, strong, wearing masks and made short work of getting my new mattress into my bedroom. Literally less than 2 minutes. The missus went all out with new pillows and fresh bedding and dutifully set about creating our night time body shelf. After a tiring day, a wonderful sirloin, bottle of red and a shower we were ready to jump into our new slice of heaven. 3 words were muttered by us both in unison. Oh my lord. What slumberland sorcery is this. The perfect amount of firmness, the wonderful smell of the fresh bedding and the support of the memory foam pillows and we were out faster than Frank Bruno against Mike tyson. Absolute bliss. I can't recommend dreams or this mattress highly enough. Superb product, great service and fast delivery. Don't delay, buy one today!

Unfortunately, I find this mattress far too hard. Two ago I started experiencing severe lower back pain and hip pain. I was hoping it would ease, but the opposite has happened and the pain has increasingly got worse, in particular, in the last few days. Only had the mattress since the end of September so I am going to speak to Dreams about the problems I am experiencing. Even though the mattress looks good quality, the firmness is too much (and won't suit anyone who moves at all in their sleep, I think most people do move). When I was in the store, I did ask for assistance in choosing a mattress, but with hindsight I do wish I had asked for two opinions from their customer service staff...I put all my faith in the advice from one customer service member of staff. I will update my rating, if I find that Dreams are obliging in finding an alternative solution for me, and I hope promptly. (Please note: I've never experienced any kind of back pain of any sort in my life prior to purchasing the mattress from Dreams).

Dear Team, I am writing to express my disappointment with the Springfield mattress I recently purchased. Unfortunately, the mattress has not met my expectations in terms of comfort or quality. Ever since I started using it, I’ve been experiencing consistent back pain every day. Despite regularly rotating the mattress, there has been no improvement. The springs are clearly felt through the surface, making it extremely uncomfortable to sleep on. It feels as though there is little to no cushioning or foam layer, which raises concerns about the quality and construction of the mattress. I trusted Dreams for a good night's sleep, but this experience has been quite disappointing. It is clear that the mattress is faulty and not up to the mark.

It's been 2 years now, so here is a review after 2 years of sleeping on it. I am a larger lady who has many disabilities that cause a lot of bodily pain, I have Neuropathy, fibromyalgia, osteoarthritis, ME, spondylitis of the neck and spine and a crumbling spine, sciatica etc. I tell you this because it's very important to find that perfect mattress when you have physical disabilities. I can not tell you the difference this mattress has made to my life. As soon as I lay down on it, it was like heaven, it was like I was weightless and 2 years on it is still the same, every time I get on it, it feels as good as the first time. My pain levels at night decreased by a lot, i used to wake constantly with hip pain, since sleeping on this Emma Mattress I have not woke with hip pain once! my sleep is deeper and longer, which has made a massive difference in my everyday life. The mattress has zero lumps, bumps, springs, coils, it's just like a smooth cloud. The mattress is that fantastic and feels so good under your body that when I put my electric blanket on top of it, and I have a very expensive thick electric blanket, I hated the feel of it and had to take my electric blanket off. You will be just fine with your electric blanket on top of the mattress, but having fibromyalgia, they used to call fibromyalgia 'The princess and the pea disease' because you can feel every stitch, lump, bump ect and every stitch, lump and bump causes so much pain, but the Emma mattress feels like a smooth cloud, you actually feel weightless. It was the best decision I ever made to get this mattress, it was more expensive than any other mattress I have purchased previously, but it is worth so much more than that just to have a pain free, long, cosy nights sleep. It's also not to hot for menopause, I don't know why that myth was put out there but it's just fine temperature wise. I also bought my son one, he has cerebral palsy and he agrees with me about how amazing they are, especially if you suffer from any aches and pains. Just buy one, do it, you will be amazed how great they are.

I think the mattress is great but my wife thinks it is a little hard. I have not had any back ache since we bought the matress. Our previous mattress was killing my back and had become extremly unsupportive. The delivery staff were great as they brought the new mattress in and removed the old one. I would have never been able to move the old mattress so having the gentlemen take our wornout one away was really helpful. We left the Emma mattress to vent and take shape over the stipulated time. Not sure how we could ever have returned it though as the delicery staff removed the box it came in and I would never have been able to compress it into such a small roll again. The extensive strong plastic wrap retained the compression forces which I imagine were processed at the factory so I can not think how it could be completed at home. I love the mattress and have slept well since it was delivered and the back ache has not returned.

We bought the Emma Hybrid AirGrid Mattress in October as a replacement for our king-sized Sloom mattress from South Africa after relocating to the UK, and we've been extremely happy with the experience so far. The mattress strikes a great balance in firmness - it's supportive without being too hard, and we've had no back pain since using it. Sleep quality has been noticeably better, and it's been comfortable from the very first night without needing a long 'breaking in' period. Delivery was smooth and right on schedule, which made the whole purchase experience stress-free. What really stood out for us was the price as it was significantly more affordable than other mattresses in the same range, yet the quality hasn't felt compromised at all. Overall, we're very pleased with our purchase and would confidently recommend the Emma Hybrid AirGrid to anyone looking for a high-quality, comfortable mattress at a great price.

Having slept on an Emma memory foam mattress a few times and loved it when staying with family I was expecting great things from what I assumed would be an upgraded and better product. As well as the experience on the memory foam mattress I’d spent weeks reading reviews and was confident this mattress would deliver on the three things we most wanted - comfort, minimal motion transfer, and a cool sleep. Sad to say my wife and I are disappointed on two of those things. Comfort wise I’ve no grumbles, but I’m a fidget and mover in bed and my wife reckons it’s like sleeping on a boat, and to be honest, I don’t find it any better than the 30 yr old mattress we both got rid of. In addition we both find it quite a bit warmer than the old mattress as well. With the pocket springs covered by layers of various foams it is nothing like the memory foam mattress we’d tried at our daughters. I’m disappointed that I can easily feel the springs through the sides and bottom (just a couple of layers of fabric) - in fact it actually feels quite cheaply made to me. I guess I should have expected this from a roll up mattress, but no one mentioned this in any of the dozens of reviews I read! Maybe I’m just fussy, but I wouldn’t get another one.

I’m a bit disappointed with this product. We previously owned an Emma Original mattress purchased in 2020, which was the best mattress we’ve ever had. Based on that experience, I expected this one to be the same or at least similar. However, despite being called “Original,” it is nothing like the one we had before. The old mattress was entirely memory foam, whereas this one has pocket springs with only a thin layer of foam on top, which makes it feel quite firm. Had I realised this, I would never have purchased it. In addition, because the underside consists of hard springs, the mattress slides on the base and needs to be pushed back into place regularly. MattressOnline have offered to exchange the mattress for a different one but as we would be unable to test the mattress, we would simply be swapping it for another unknown model that may not be any better, so we have decided to keep it. However, this will definitely be the last time we purchase an Emma mattress