The-Dreams-Workshop vs Flaxby Mattresses

THE GOOD: - Amazing build quality, feels very sturdy! - Incredible storage space. - Looks the part. Certainly looks more expensive than it is, even at this price point. I absolutely love this bed! Such a great purchase. I was looking to replace my existing cheap and creaky Ottoman with something more substantial. Browsing online I came across a few Ottoman's in a Dreams promotion so head down to the store to see them in person. This item wasn't in the promotion, but the quality of it vs. the others immediately surprised me and I went over budget to pay for it. The Oatmeal colour was lovely but given I have a darker carpet I wanted a darker colour but was worried the Slate would be too dark. Store colleagues have swatches for their bed frames so it's worth popping into store if you're not sure. The build quality of this bed is really really good. You really do get what you pay for and given you spend so much of your life in bed, it's worth the extra. The arms which hold the bed base and mattress are made from a solid metal. None of this cheap aluminium stuff you'd find at cheaper price points. The storage area is huge! It utilises 4 base boards sat on top of a cross-beam. The space inside is a little less than Dreams claim in the dimensions, but will happily fit plastic storage boxes up to 42 litre capacity (from places like B&M). After all that there's even then some room beneath the bed to slide a few things under it too. The beds component parts came in 5 boxes and are quite heavy so you'll probably need two adults to put this together (King size). It took us about 2 hours to construct it. There's certainly plenty of screws etc so you can be sure it'll be sturdy. Given COVID etc there was quite a wait on this and so I ordered it and patiently waited the 3 and a bit weeks for delivery. The delivery experience was good, with updates by text and email and a phone call on the day. I live on the first floor and the team were happy to bring the items in to the flat for me which really helped. My first nights sleep on this bed was a breath of fresh air vs the old frame. I could tell the difference immediately. In my opinion a solid base such as this or a divan is a much better option versus a slatted base. A platform base doesn't tend to wear as much on one side - especially if you're a single person or have a heavier sleeper on one side of the bed vs the other. THE BAD: The assembly instructions for this bed say you need 4 metal plates to join the two base boards together when in actual fact there is only enough screw holes on the bottom for 2 plates. The instructions are wrong here and had us hunting through all the boxes for a while before we figured that out. Perhaps they need updating Dreams? Secondly, the two base boards were actually missing 8 screw holes on the underside where the little plates should go. These plates basically keep the two based boards attached at the join. While there were markings where the screws should go, it was as if the manufacturer forgot to drill them. Fortunately this didn't impact the frame to the point I couldn't sleep on it but I still wanted to get it resolved. I emailed Dreams and after a few days had no response. Chasing this up by calling customer services, the young lady on the phone was very apologetic and helpful, although I often struggled to hear her through the background noise of her home working environment which she didn't seem too bothered by. Unfortunately, the resolution is where Dreams let me down. I now have to wait 3 and a bit weeks to get the matter resolved. Dreams are ordering two replacement base boards from the manufacturer which is going to take another 3 weeks. Come on! Poor show. The reason this annoys me so much is the fact that if it had been a major issue with the bed I'd have been sleeping on the floor for those 3 weeks. That'd have been less than ideal if I was a vulnerable person or something?! I've already waited 3 weeks for this bed and - in actual fact - all it needs is 8 pilot holes screwing into the bed to get the screws to grip the wood. I feel the current boards will simply be scrapped and go to landfill after this when they're perfectly fine. I said I was happy to drill those in, but I didn't want to void the warranty. Sadly Dreams wouldn't approve that, which I suppose is understandable. SUMMARY: Amazing bed, 100% recommend. Amazing built quality. You'll sleep well. Hopefully yours will be fully complete and you'll have no issues.

I recently purchased a mattress from Dreams, and I must say, it has truly transformed my sleep experience! From the moment I laid down on this exceptional mattress, I knew I had made the right choice. It's been a while since I've had such a comfortable and rejuvenating sleep, and I am thrilled to share my exceptional experience in this review. First and foremost, the quality of the mattress is absolutely outstanding. The craftsmanship and attention to detail are evident from the moment you set eyes on it. The materials used are top-notch, and you can feel the durability as soon as you lie down. It's clear that Dreams prioritizes quality and customer satisfaction in their products. The level of comfort provided by this mattress is unparalleled. The moment I sink into the plush surface, it gently cradles and supports my body, relieving pressure points and allowing me to drift off into a deep and undisturbed slumber. The balance between softness and support is exceptional, ensuring that I wake up feeling refreshed and energized every morning. One of the standout features of this mattress is its remarkable ability to minimize motion transfer. Even when my partner tosses and turns during the night, I am barely aware of their movements. This has significantly improved the quality of our sleep and eliminated any disturbances that used to disrupt our rest. Dreams truly understands the importance of undisturbed sleep, and this mattress delivers on that promise. Furthermore, the temperature regulation of this mattress is superb. I tend to sleep hot, but with this mattress, I never wake up feeling overheated or sweaty. The innovative design allows for excellent airflow, keeping me cool and comfortable throughout the night. It's amazing how such a simple feature can make such a significant difference in sleep quality. Lastly, I must commend Dreams for their exceptional customer service. From the moment I walked into their store, the staff was knowledgeable, friendly, and genuinely interested in helping me find the perfect mattress. Their expertise guided me towards the ideal choice, and their delivery team ensured a seamless and hassle-free experience. In conclusion, I wholeheartedly recommend the mattress I purchased from Dreams to anyone in search of a truly remarkable sleep experience. With its exceptional quality, unparalleled comfort, and outstanding features, it has exceeded all my expectations. Investing in this mattress has been one of the best decisions I've made, and I can confidently say that it has improved the quality of my sleep and overall well-being. Thank you, Dreams, for helping me turn my sleep into a dream come true!

I ordered this bed to allow me to sleep slightly elevated and it does not disappoint. However, if you want the 'all singing all dancing' model then the 800i is the one for you. This model I have raises the back and the feet area only, but I like it. It allows me to read in bed comfortably and it also has a 'zero gravity' which raises your head slightly and your feet slightly and is meant to make you feel as though you are floating, but I prefer to choose my own sleeping positions. The 800 provides different options which are really good but was out of my price range. The bed comes in two sections a top and a bottom and has 9" and 6" heights. It appears very sturdy, and I cannot move it from the place they fitted it. At 6" it is easy to get a flat vacuum underneath to clean. It is operated by a remote but also has the ability to be operated by an app on your smartphone. The bed also has a light under it which was really bright in the shop but doesn't shine like that in reality. The top and bottom ends of the bed operate independently via the remote. I like that when I get up in the morning, I can press the flat button on the remote and leave the bed to do 'it's thing'. The motion seems to be a bit jerky at times and I thought it was a fault but it seems that the showroom models also do that. Mine does have a slight 'thud' as it goes back down - and this appears to be coming from the head unit. Upon arrival the bottom end of the bed was covered in a white power / film which was on the metal base and also on/in the fabric, the crew leader stated he would request a replacement. However, this was not forthcoming until I raised it again with the showroom. After being inspected by a second crew on Friday they have agreed it is faulty and customer service have stated the entire base will be replaced this coming week. Despite this I am very happy with the sleepmotion bed. I would, if I could afford to, upgrade to the 800 as I think it gives you a better range of movement and support. Overall, I am very happy I moved to the adjustable bed as it supports with many medical needs I currently have, and which may escalate as I get older. I am also happy with the way that Dreams have dealt with the problems but feel that they need to accept the issues raised by customers and not make them feel like they are making things up. I am hoping that when the bed and the mattress are replaced this week that I do eventually get to the nights of comfort that Dreams say they offer.

I bought the i200 from the Chandler's Ford branch, in Southampton from a very wonderful and honest sales rep called Katie. I was buying this for my sons room, as he often sits in bed (like most youngsters) and plays the Xbox with his friends. Also, if he's unwell, it will help to prop him up. I was apprehensive about buying because it was to sit within my sons existing, wooden, bed frame; I didn't want the mechanical base exposed. So I went away, measured up the wooden frame and returned to the store the following day to check against the i200. All seemed well and Katie was very confident it would fit. With that the purchase was made. I had to wait a month due to it being new / shipped. It arrived today and be warned, it's heavy! 81kgs in its box. I got the delivery men to leave it downstairs and I was going to carry it up later, assuming it might be in two parts; I was wrong. I took it out of the box and the wife and I managed to carry it (stair by stair) upstairs, separate to the additional bits within the box. If needed it will part in to two frames which are held together by two swivel nuts and bolts. You have a choice of legs at either 3", 6" or combine the two for 9". I went for the 6" legs as that suited the wooden frame best. From there it's a simple case of screwing on the legs, plug in the front motor (the back motor is already plugged in) and plug in the transformer - done! Again beware that this is a two man job when lifting and shifting. Once it was flipped and on its legs I was then able the push it into the wooden frame. I took one side of the wooden frame off for ease and replaced once the i200 was in place. If the rooms big enough you could just simply lift the outer frame over the top and drop it in place. Very simple, very comfortable and my son loves it. The remote looks and works great, with buttons that light up when in use. I believe you can control the bed via an app on your phone too, as the instructions state. I'm now considering buying one for the wife and I as we're due a new bed. On that note, I'd imagine the i200 works best with a foam mattress as I wouldn't think a spring mattress would last too long being manipulated by the up and down motions. All in all, a fantastic product and excellent service from Dreams, hense the long review being worth my time! Ps. I've included some photo's that may help a potential future buyer. Kind regards, Mark Roberts

We had put off replacing our old bed for a few years because we were sceptical of what appeared to be available on the market. Our old bed had done us well lasting well over 10 years (prob 15 if truth be told). Anyway one fateful day put an end to the bed, it's days had been numbered and with a bang and a crash the foot board decided it wanted to go its own way rather than stay with the remainder of the bed. Now we were forced into choosing another bed. The dread of having to spend hours on the Internet all of a sudden became real. Lockdown was well and truely established.. We were in over our heads and compelled to seek a suitable replacement. The journey started! As it happened it was a short journey. Tapping our requirements into the search revealed a select few beds advertised by several companies. Narrowing our search by size then availability whittled the options down further and with a final flourish of colour and optional storage hey presto we were left with a choice of 2. This bed search was easier than we had imagined - mercifully. Comparing the 2 beds left us with no option and we left the 'great 1 time sale, limited availability with free luxury pillows all the way from our warehouse in Italy' and settled for our Dreams supplied bed. Navigation through the Dreams website was a breeze, floating through the useful guides and information made sure that the options chosen were indeed what we were after. A final click and we were at the payment page. Details entered and delivery arranged hey presto we had bought a new bed. Follow up emails from Dreams made sure that we were kept up to date with the date and approximate time of delivery. Delivery day came and there was relief that the bed arrived before the advised time. A quick tour of the assembly instructions was followed by an uneventful build of the bed. All fastenings present, clear instructions and before we knew it ta daaa..the bed was assembled. No fuss, no scratching of heads and no cursing!!! Quality of parts exceeded expectations and the final item looked and felt great. The mattress was loaded onto the bed and a well deserved comfort test followed shortly afterwards. We have now had the bed for a few weeks and we can definitely say that all our reservations about buying a new bed were very much laid to rest. Great choice, exceptional quality and good value.

I did a lot of research to find the right mattress. After a lengthy period hunting, I came across this model within the Flaxby range. It has everything that my partner and I were looking for. We had put up with our previous mattress for far too long so we decided to make an investment. We have not been disappointment at all. Considering that this only comes in either a medium/firm or firm, I was surprised at just how comfortable the medium/firm actually is. We sink into it. The pillow top does help. We've only had the mattress a few nights and know that we are getting the best sleep ever as it is a world famous Harrison Spinks. The mattress is a lot taller than our old one, and I was worried that the sheets wouldn't fit as a result and we would have to by king size sheets, but everything fits perfectly. Oh, aches and pains in my neck have vanished. Suffering with pains when you wake up, then do yourself a favour and get a Flaxby. You will not be disappointed. Hand made is BEST made.

Amazing!! We bought the king size, solid slat bed with a smart 43” LG TV. We assembled the bed ourselves which wasn’t too hard as we were given the instructions on purchase to study before it arrived. It arrived within 6 weeks and the delivery men were so friendly they took everything up to our bedroom for us! The frame itself is very sturdy, barely even wobbles (during activities) we probably could have gone for a better mattress but the one we chose suited budget. The tv takes about 20 seconds to go up and down, comes with a remote to go up and down the remote is even a torch as well! Even the headboard is cosy to sit up and lean against with or without pillows. My only wobble with it is I would have liked the frame to be a bit higher. All in all the best purchase we’ve ever made!

The service from the Dreams store in Berryden was great, with sound advice given and all questions answered. I was kept informed about the scheduled delivery and was provided with a 2 hour time slot the day before, which was confirmed with a telephone call from the drivers on the day. They were courteous and ensured that the mattresses were in place and as expected, removing my old ones, and taking all the packaging away too. My only issue, was that the cost of removing and disposing of my old mattresses had risen significantly, taking advantage of the difficulty accessing uplifts by the council. I would definitely buy from Dreams again and have recommended them to friends and family.

I made the purchase of this ottoman storage double divan with aquatic mattress and headboard entirely over the telephone. The sales rep at the Grimsby store was so helpful - I knew I wanted a velvet finish to the bed and he was able to assist me with various pricings, options and colourways. When the bed was delivered, the two gentlemen who assembled it were efficient and friendly and took the time to show me how to access the storage - where to hold when lifting and closing (two separate techniques). I am very happy to recommend Dreams for quality, value and service, from showroom to delivery.

After spending a lot on a previous memory foam mattress that was terrible we had to bite the bullet and go back to a spring mattress - initially this mattress was a shock as it felt so firm. I bought a mattress topper (grudginly)to give it a little softness - its now 3/4 weeks in and im much more used to it. Dreams in york sales service was excellent. The communication about delivery was excellent and the delivery lads were excellent, well mannered and even took their shoes off and i never asked them too. The mattress quality is excellent - i maybe should have got a softer setting