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The Dreams Workshop vs Flaxby Mattress Reviews

Compare The Dreams Workshop and Flaxby mattresses side by side: owner satisfaction, support, durability and price, based on aggregated customer reviews.

Checked byBecky Reeve, Staff Writer, Mattress Expert
SourceCompiled from WantMattress review data

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Brand

The Dreams Workshop

4.7/5Owners7,137 reviews
Price range£109 – £239
Brand

Flaxby

RatingNot yet scored
Price range£1,499 – £3,899

Only The Dreams Workshop has enough owner reviews to score, so there is no head-to-head verdict here.

Becky’s take

By Becky Reeve

Checked against current models and prices in October 2026

Flaxby beats anything in the Dreams Workshop range, because it sits on pocket springs and every Workshop mattress is open coil. Dreams sells both, so lie on both in one visit. Harrison Spinks makes Flaxby in Yorkshire, with natural fillings, from true soft up to extra-firm. The Workshop is the shop's budget range. Its springs are joined into one sheet, and two models put memory foam on top of it.

Which Flaxby to buy depends on your weight and how you sleep. If you're heavier and sleep on your back, go for the 8450 or the Oxtons Guild, both firm. If you sleep on your side, look at the 14950 in soft or the 16150 in medium. Ignore the big numbers in the names. Skip the 4450 Pillow Top, popular as it is, because its soft top keeps softening and can't be turned.

Flaxby costs more across the board, so it's no surprise the Workshop has many more owners. The Workshop's Simmonds is a fair medium for a spare room. For a bed two people share every night, I wouldn't buy anything from the Workshop.

Head to head

The Dreams Workshop has 0 of its 8 mattresses sprung and 3 all memory foam; Flaxby has sprung throughout, with pocket springs or a hybrid build in every model. The Dreams Workshop is the budget choice of the two: Flaxby's cheapest mattress costs several times as much. At the top end Flaxby goes further still. Flaxby doesn't have enough owner reviews with us yet to score fairly.

How they differ

The Dreams WorkshopFlaxby
Mattresses we list810
Price range£109 – £239£1,499 – £3,899
Owner rating
4.7/5Owners7,137 reviews
Not enough reviews yet

Mattresses only. Owner ratings are the review-weighted average across each brand’s mattresses on UK retailer sites. Prices read 10 November 2026.

The Dreams Workshop

The Dreams Workshop first cropped up a few years ago, being sold exclusively through the Dreams retail website, the brand was established to offer a range of in-house products that were built and designed from the ground up by the team at Dreams HQ. The brand has UK roots, with all mattresses being manufactured right here in England using the latest in technological advances to create both traditional and hybrid rolled mattresses. The value proposition of The Dreams Workshop is in its ability to cut out middleman costs thanks to its direct link with the retailer, allowing for a more premium product at a reduced price point for the consumer. Pay particular attention to the rolled series of mattresses now coming out in the range, where the consumer wins again with savings on logistics and shipping being able to be passed down in even better prices.

Flaxby

Flaxby is a natural mattress range handmade by Harrison Spinks in Yorkshire and sold through Dreams. Since October 2026 the mattresses are the Flaxby Natural range: wool, flax and hemp with pocket springs, with cotton, cashmere, mohair, alpaca, lambswool and silk on the dearer models, built without foam or glue.

The range comes in three kinds: single-sided flat mattresses, double-sided Dual Season models you can turn, and pillow tops with a fixed soft layer. Dreams sells the Dual Season models as having a warmer side and a cooler side, though on the Hempstead its own layer list puts the same wool and cotton blends on both faces.

The Dreams Workshop owner satisfaction

Consumer Satisfaction is where this brand really thrives. Comfort and price turn up together in review after review, and one owner put it about as plainly as it gets: “This is a good, comfortable mattress at a reasonable price.” Another wrote simply “Really comfortable and great value, would recommend”. Not everyone is sold on the feel, and a minority found the firmer models harder than they wanted. One owner wrote: “We added a topper as it was a little too firm and for added comfort, now it's just right.” Price is a big part of why people buy one, and most owners seem happy with what they got for it.

The Dreams Workshop supportiveness

From the Simmonds through to the Botfield, there’s more than enough support on offer to ensure your back and neck is adequately supported. Most of the range is of the firm variety with a handful of medium firmness sprinkled throughout the lineup. Owners who mention the support often describe it the same way: firm without being harsh, and no sinking in. One wrote that it “supports your body without you sinking into the mattress”. A few found the opposite, and one review reads: “Not as firm as expected. Sinks if you sit in one position.”

The Dreams Workshop durability

Durability is not typically a concern with any of The Dreams Workshop, though the reviews are not unanimous: a minority of owners say the springs could be felt or heard within weeks, and a few report an early dip. One owner wrote: “Had it 2 weeks, can already feel the springs poking through.” For those looking to get more lifespan from their product, consider a dual sided mattress from within the range as these models have twice the surface area to sleep on which improves settlement of springs and helps decrease wear on the fillings. One downside we have come across with the brand is around the guarantee which is limited to only 1 year, typically brands have started moving away from this minimum amount to the satisfaction of customers. At the same time, problems typically appear within that first year at a much higher rate than in the years that follow, and that first year is what the guarantee covers.

The Dreams Workshop best offers

We've managed to find the following top deals from across the web on The Dreams Workshop mattresses.

Flaxby owner satisfaction

Owners of the earlier Flaxby range, the Masters Guild and Oxtons Guild mattresses that the Flaxby Natural models replaced, praised comfort and support most: “I have found it extremely comfortable and I get a good sleep”, and “Feels so supportive”. One noted that “the edges are very firmly sprung so if you sit on the bed to put your socks on, you don't slip off”.

Their complaints centred on the old pillow tops, the 4450 in particular, softening or dipping early: “after 6 months it dipped massively and became unbearably uncomfortable”. Others found the delivered mattress firmer than the one in the showroom, and a few noticed a natural-fibre smell, which one owner called “a bit ‘sheepy’”. Those reviews describe a different build, so read them as a guide to how Flaxby's natural fillings settle and smell, and judge the new models on their own construction.

Flaxby supportiveness

Every Flaxby Natural mattress sits on Harrison Spinks pocket springs. Dreams' layer diagrams describe the main spring layers as micro pocket springs, with thicker Cortec springs round the edge to firm up the border, and the three pillow tops add a Posturfil spring layer. The range leans firm. The Flaxmoor 2500 is Very Firm only and the Woolcroft 3500 Firm only, the Hempstead and Cashmere Vale come in Firm or Very Firm, and only the Silkstone, the Woolcroft Loft and the Alpaca Moor go softer than Medium Firm. Pick the grade by your weight first, then your position: heavier back and front sleepers go firmer, lighter and side sleepers softer.

Flaxby durability

Durability comes down to the fillings and whether you can turn the mattress. Natural fibres settle where you sleep, and Harrison Spinks' care guide calls body impressions a normal feature of handmade mattresses, so expect a gentle dip along your side of the bed and rotate it to share the wear. The three Dual Season models turn over as well, which is the build I'd choose for a long life. The pillow tops can't be turned, and a soft top only goes softer. The guarantee covers defects in construction or materials, repaired or replaced at the maker's discretion, and the care guide sets no dip depth that counts as a fault.

Flaxby best offers

We've managed to find the following top deals from across the web on Flaxby mattresses.

Owner reviews of The Dreams Workshop mattresses

5 Verified customer

Oh dear, now thanks to the expert advice of a Dreams salesperson, I now have a guilty secret. Some three months ago I moved some distance from a place where I had lived for many years. A lot of my friends and family had said they would like to come down and spend a few days with me, when I had settled, nice but I would need to set up a guests bedroom. Stating the obvious, I would need a bed and all the accessories. Having already had a good experience when purchasing just a duvet at Dreams store in Havant, I returned to same on a mission. I explained that I needed a large double bed, it needed to have some storage, and as it would only be for occasional use, it should be at a budget price. Since then I have had a few people stay for a couple of nights, but all would comment on how comfortable they had been at night. Fast forward to a couple of weeks ago. I decided that the main bedroom needed decorating, so rather than move heavy furniture around, I would simply cover my super-king sized bed with a dust sheet, and use the new bed in the 'guests' bedroom. Now here is the thing, for months I have been suffering from major back pain, so much so I was sent to a local hospital where they conducted both X-ray and CT scans. It was concluded that the problem was due to wear in my lower spine, and all they could suggest was the use of strong pain killers. Even as I write this, I am very much aware that I am free from pain in my back, and I can only attribute this to the use of the new Dreams bed, and the applied knowledge of the sales assistant. To their credit, they respected my need to stay within a very tight budget, not only with the bed, but also the accessories. My guilty secret? Now when guests stay I find myself saying, "You have the super-king, I will be fine with the double.

5 Phil Burt

5 Star service! Our new bed was delivered on Christmas eve thanks to the very helpful Dreams staff member who served us. I have already left a review for the way he conducted himself and handled the sale. With only one week to go for Christmas eve, he pulled out ALL the stops to get us a bed in time! Very friendly, he answered ALL of our questions and gave us food for thought about ALL the things available. I never realized that there was so much to consider when buying a bed! LoL Unfortunately, after unpacking the bed we discovered that one of the draws was damaged. There's no way the driver could have known, due to the packaging. We contacted customer services and explained the problem, she was sorry to hear this and set about ordering a replacement draw. She explained that due to Christmas & New Year, there would be a slight delay, but we were given 15th Jan for delivery. Again, very friendly & helpful! Our replacement draw was just delivered, by the delivery driver & his mate, again very friendly and on time! After looking at our damaged draw, he checked to see that the replacement was the right colour and all ok... and if I had any other questions. Again... 5 Star service! We had waited until now before leaving this review, as we wanted to see how Dreams handled this. We appreciate that these things can happen, but it's how the company deals with it. We're pleased to say that they passed with glowing colours!!! A great bed and 5 Star service.... BUY WITH CONFIDENCE! P.S. I've slept like a baby this past four weeks! :)

5 Ashbash69

After blowing £79 on a rolled up so called mattress from a dodgy ebay company last year (huge mistake) it wasn't going to take an awful lot to impress me. I was very impressed with the measures in place in the Telford store due to covid 19 and instantly felt at ease. Covers, masks, sanitizer everywhere and plenty of social distancing. Having picked my mattress the checkout was quick, friendly and efficient and took no more than 5 minutes. 8 days later my new mattress arrived. The delivery men were big, strong, wearing masks and made short work of getting my new mattress into my bedroom. Literally less than 2 minutes. The missus went all out with new pillows and fresh bedding and dutifully set about creating our night time body shelf. After a tiring day, a wonderful sirloin, bottle of red and a shower we were ready to jump into our new slice of heaven. 3 words were muttered by us both in unison. Oh my lord. What slumberland sorcery is this. The perfect amount of firmness, the wonderful smell of the fresh bedding and the support of the memory foam pillows and we were out faster than Frank Bruno against Mike tyson. Absolute bliss. I can't recommend dreams or this mattress highly enough. Superb product, great service and fast delivery. Don't delay, buy one today!

1 Anon40

Unfortunately, I find this mattress far too hard. Two ago I started experiencing severe lower back pain and hip pain. I was hoping it would ease, but the opposite has happened and the pain has increasingly got worse, in particular, in the last few days. Only had the mattress since the end of September so I am going to speak to Dreams about the problems I am experiencing. Even though the mattress looks good quality, the firmness is too much (and won't suit anyone who moves at all in their sleep, I think most people do move). When I was in the store, I did ask for assistance in choosing a mattress, but with hindsight I do wish I had asked for two opinions from their customer service staff...I put all my faith in the advice from one customer service member of staff. I will update my rating, if I find that Dreams are obliging in finding an alternative solution for me, and I hope promptly. (Please note: I've never experienced any kind of back pain of any sort in my life prior to purchasing the mattress from Dreams).

1 Sreed

Dear Team, I am writing to express my disappointment with the Springfield mattress I recently purchased. Unfortunately, the mattress has not met my expectations in terms of comfort or quality. Ever since I started using it, I’ve been experiencing consistent back pain every day. Despite regularly rotating the mattress, there has been no improvement. The springs are clearly felt through the surface, making it extremely uncomfortable to sleep on. It feels as though there is little to no cushioning or foam layer, which raises concerns about the quality and construction of the mattress. I trusted Dreams for a good night's sleep, but this experience has been quite disappointing. It is clear that the mattress is faulty and not up to the mark.

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