The Dreams Workshop vs Eve Mattress Reviews

Oh dear, now thanks to the expert advice of a Dreams salesperson, I now have a guilty secret. Some three months ago I moved some distance from a place where I had lived for many years. A lot of my friends and family had said they would like to come down and spend a few days with me, when I had settled, nice but I would need to set up a guests bedroom. Stating the obvious, I would need a bed and all the accessories. Having already had a good experience when purchasing just a duvet at Dreams store in Havant, I returned to same on a mission. I explained that I needed a large double bed, it needed to have some storage, and as it would only be for occasional use, it should be at a budget price. Since then I have had a few people stay for a couple of nights, but all would comment on how comfortable they had been at night. Fast forward to a couple of weeks ago. I decided that the main bedroom needed decorating, so rather than move heavy furniture around, I would simply cover my super-king sized bed with a dust sheet, and use the new bed in the 'guests' bedroom. Now here is the thing, for months I have been suffering from major back pain, so much so I was sent to a local hospital where they conducted both X-ray and CT scans. It was concluded that the problem was due to wear in my lower spine, and all they could suggest was the use of strong pain killers. Even as I write this, I am very much aware that I am free from pain in my back, and I can only attribute this to the use of the new Dreams bed, and the applied knowledge of the sales assistant. To their credit, they respected my need to stay within a very tight budget, not only with the bed, but also the accessories. My guilty secret? Now when guests stay I find myself saying, "You have the super-king, I will be fine with the double.

5 Star service! Our new bed was delivered on Christmas eve thanks to the very helpful Dreams staff member who served us. I have already left a review for the way he conducted himself and handled the sale. With only one week to go for Christmas eve, he pulled out ALL the stops to get us a bed in time! Very friendly, he answered ALL of our questions and gave us food for thought about ALL the things available. I never realized that there was so much to consider when buying a bed! LoL Unfortunately, after unpacking the bed we discovered that one of the draws was damaged. There's no way the driver could have known, due to the packaging. We contacted customer services and explained the problem, she was sorry to hear this and set about ordering a replacement draw. She explained that due to Christmas & New Year, there would be a slight delay, but we were given 15th Jan for delivery. Again, very friendly & helpful! Our replacement draw was just delivered, by the delivery driver & his mate, again very friendly and on time! After looking at our damaged draw, he checked to see that the replacement was the right colour and all ok... and if I had any other questions. Again... 5 Star service! We had waited until now before leaving this review, as we wanted to see how Dreams handled this. We appreciate that these things can happen, but it's how the company deals with it. We're pleased to say that they passed with glowing colours!!! A great bed and 5 Star service.... BUY WITH CONFIDENCE! P.S. I've slept like a baby this past four weeks! :)

After blowing £79 on a rolled up so called mattress from a dodgy ebay company last year (huge mistake) it wasn't going to take an awful lot to impress me. I was very impressed with the measures in place in the Telford store due to covid 19 and instantly felt at ease. Covers, masks, sanitizer everywhere and plenty of social distancing. Having picked my mattress the checkout was quick, friendly and efficient and took no more than 5 minutes. 8 days later my new mattress arrived. The delivery men were big, strong, wearing masks and made short work of getting my new mattress into my bedroom. Literally less than 2 minutes. The missus went all out with new pillows and fresh bedding and dutifully set about creating our night time body shelf. After a tiring day, a wonderful sirloin, bottle of red and a shower we were ready to jump into our new slice of heaven. 3 words were muttered by us both in unison. Oh my lord. What slumberland sorcery is this. The perfect amount of firmness, the wonderful smell of the fresh bedding and the support of the memory foam pillows and we were out faster than Frank Bruno against Mike tyson. Absolute bliss. I can't recommend dreams or this mattress highly enough. Superb product, great service and fast delivery. Don't delay, buy one today!

Unfortunately, I find this mattress far too hard. Two ago I started experiencing severe lower back pain and hip pain. I was hoping it would ease, but the opposite has happened and the pain has increasingly got worse, in particular, in the last few days. Only had the mattress since the end of September so I am going to speak to Dreams about the problems I am experiencing. Even though the mattress looks good quality, the firmness is too much (and won't suit anyone who moves at all in their sleep, I think most people do move). When I was in the store, I did ask for assistance in choosing a mattress, but with hindsight I do wish I had asked for two opinions from their customer service staff...I put all my faith in the advice from one customer service member of staff. I will update my rating, if I find that Dreams are obliging in finding an alternative solution for me, and I hope promptly. (Please note: I've never experienced any kind of back pain of any sort in my life prior to purchasing the mattress from Dreams).

Dear Team, I am writing to express my disappointment with the Springfield mattress I recently purchased. Unfortunately, the mattress has not met my expectations in terms of comfort or quality. Ever since I started using it, I’ve been experiencing consistent back pain every day. Despite regularly rotating the mattress, there has been no improvement. The springs are clearly felt through the surface, making it extremely uncomfortable to sleep on. It feels as though there is little to no cushioning or foam layer, which raises concerns about the quality and construction of the mattress. I trusted Dreams for a good night's sleep, but this experience has been quite disappointing. It is clear that the mattress is faulty and not up to the mark.

These really are very good mattresses! One of my main concerns was the reports and even some of Eve's own documentation regarding the new smell / odour of the mattress as from experience things that give off an odour tend to make me feel unwell pretty quickly, this mattress does give off an odour but apart from a slight headache on the first night it really hasn't affected me since. No the smell does not entirely disappear after 48 hours as some say, but it does get progressively better, make sure to air the room well and regularly, also move on the mattress to get air to pass through it... hopefully if you give this mattress a chance like us you'll find it very comfortable and super supportive, if this mattress can keep delivering this level of comfort and support for 10 years it will be money well spent. It is an expensive mattress though and I would have like to see a bit more attention to a few areas, the mattress has a removable washable cover and that's fantastic, but it means the handles are located under the mattress which means lifting the rather heavy mattress to access the handles, there needs to be a better solution here. We find the mattress firmness just right but others who try it think it would be too hard for them. Overall if this mattress does last out the 10 year guarantee period then I'll have to remember to come back to this review and give it the full five stars for Quality and Value For Money but for now it's too expensive and too new to go that far.

I wrote the following review on November 18th 2020 two weeks after using my Eve Sleep Hybrid mattress. Everything I said then still applies and I love the mattress. Brilliant product and fantastic sleep every night. I have been getting up every morning for nearly a year with back pain. Knowing I wanted a new mattress, searched the internet looking at all sorts of different products with varying prices. I looked at various reviews, but none seemed conclusive, so signed up for Which. A good move because Eve Sleep was not on my list. The review for the Premium Hybrid Mattress was exceptional. I ordered online, and the process was incredibly simple. It could not be better. Notifications of delivery were brilliant, and I even got a call 30 minutes before the delivery arrival. The guys were so good and polite. The mattress comes in a box, and the instructions give all the information in a truly clear manner on how to unpack and install on the bed. I left the mattress for 24 hours before using, although this is not necessary. I knew after the first night sleeping on the mattress, it was without any doubt a brilliant purchase. I have now been sleeping on my Eve Mattress for two weeks, and it is fantastic. I look forward to going to bed and do not want to get up in the morning. The whole experience from beginning to end has been exceptional. It is very reassuring to know there are still companies that give a faultless service and have a product to match.

We bought the original hybrid mattress double after reading Which reviews, it turned out to be a on the firm side for us so we returned it after around 50 nights. The customer service, ordering, delivery and return process was excellent. We are both mostly side sleepers, I experienced hip pain/pressure during the night and had to change position often and my husband just felt that it was too firm for him. We were still a little tired through the day and put it down to our personal discomfort in the end, the mattress was supportive and we had no back pains in the morning. I had ordered a replacement mattress so that we weren't left without anything to sleep on and contacted eve to return the original hybrid once we had a delivery date. The return process was hassle free and very efficient, we found that we were able to give three dates for the return and add any comments. In hindsight, knowing that the return was so well organised, we would have trialled the mattress for longer to see if it softened up a little or we adjusted to it more as it would still have been easy enough to organise a replacement if it was needed. I was just worried that our trial period would run out before we could get anything sorted but the process was much quicker than I thought. We have still to find the perfect mattress for us and do regret the return without persevering a little longer as the replacment that we did order is terrible.

Purchased is Mattress 27 days ago myself and my wife are still wakening up the Morning with the Same Hip Pains that we had before. So contact this company now 3 times but have been told after 12 Days you pay 10% so they want £56? Even if was going to take an other mattress if more expensive you pay the Difference iagree.. But if the mattres was say £200 Cheaper you don't get nothing for an exchange so that my reason that want Refund But Told they don't do Refunds.if get a other mattress you pay again the delivery cost again so Beforei even look at a mattress iam going to be £96 out of Pocket you pay the £39.99 exchange I'd rather Loose my £500 then Do Trading with this Company of vomet an other Panny.. The Parts they don't Tell you as for the chap on the phone that I spoke to this after noon was clueless apart from telling me not intiteled to any Refund he was so useless and I was about falling asleep with him and told him that three times your so slow am about falling asleep let me talk to some body else but refused as half the time I don't think he was even listening to my complaint and told him you are already steeling £96?? For nothing advent charge.. but must purchase from this shower that to be Honnest now wish had just stuck with Dreams for Bed Hastle Free and Delivery is free even if you don't want the Bed picked free and no Hastle Refund..So if your thinking in purchasing a bed you only get one chance or it's going to COST YOU.£100 For Nothing they Don't Have A Refund Policy..Will take your Money But Don't Expect Anything in Return yo Will Be The Same As ME £100 out of Pocket For Returning something you Seat on for Five Minutes and Thought that felt comfortable and right for you Remember that mattress in the shop has been sat on and tested probably Thousands of times Yes it Feels Soft and Comfortable.. You Then only Have 12 Days to change it..After that like me you will loose £95.. before you more for another..Take This On Board Before you Purchase Think Twice..A Company that only help if the Goods Are Flawed. It's would be your Word agenst There's..There's only one Winner with this Company it's not YOU..Sorry and will not be Handing over an other Penny..Will be Taken my Cusom To A company's not far from them that Delivery take 7 days not Three Weeks..Plus HALF the delivery time for FREE.. It's like a Dream,! Yes it is a Dream#Dreams for beds..T