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SleepSoul vs Hypnos Mattress Reviews

Compare SleepSoul and Hypnos mattresses side by side: owner satisfaction, support, durability and price, based on aggregated customer reviews.

Checked byBecky Reeve, Staff Writer, Mattress Expert
SourceCompiled from WantMattress review data

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Brand

SleepSoul

Our pick
4.7/5Owners2,838 reviews
Price range£120 – £478
Brand

Hypnos

4.6/5Owners752 reviews
Price range£489 – £4,099

On aggregated owner reviews, SleepSoul scores higher: 4.7 against 4.6 out of 5.

Becky’s take

By Becky Reeve

Checked against current models and prices in October 2026

I'd buy the Hypnos if you can afford one. SleepSoul costs a fraction of the price, and most people will be fine with one. Hypnos hand-builds pocket springs under natural fillings. Very few makers build a mattress I'd expect to feel the same years from now, and Hypnos is one of them. SleepSoul is pocket springs rolled into a box with foam on top, at the cheap end.

So ask whether you need a Hypnos, because most people sleep well on something far cheaper, and SleepSoul's Balance 800 will see out a tenancy. For your main bed, buy the Hypnos. The Cawthorne models, in medium, medium-firm and firm, are where to start. More Hypnos reviews go to the Luxurious Earth models than to any other range, and they only come in firm. Wool and cotton over springs also sleep cooler than any SleepSoul foam top.

Far more people have reviewed a SleepSoul, as you'd expect at a fraction of the price. Lighter people who sleep on their side and want soft-medium should buy Hypnos's Banbury Cotton Comfort, because every soft-medium SleepSoul has a pillow top.

Head to head

SleepSoul has 10 of its 11 mattresses sprung; Hypnos has sprung throughout, with pocket springs or a hybrid build in every model. Only Hypnos offers latex, in 14 models. SleepSoul runs from soft-medium to firm, and Hypnos runs from soft-medium to extra firm. SleepSoul is the budget choice of the two: Hypnos's cheapest mattress costs several times as much. At the top end Hypnos goes further still. SleepSoul's owner score rests on far more reviews (2,838 against 752), so treat Hypnos's number as the less settled of the two.

How they differ

SleepSoulHypnos
Mattresses we list1137
Price range£120 – £478£489 – £4,099
Owner rating
4.7/5Owners2,838 reviews
4.6/5Owners752 reviews

Mattresses only. Owner ratings are the review-weighted average across each brand’s mattresses on UK retailer sites. Prices read 4 November 2026.

SleepSoul

SleepSoul is one of the newest manufacturers to make a splash in the last few years, entering the arena at the start of the first lockdown and rapidly expanding through its use of existing supply chains provided by its parent company, Birlea. Since inception SleepSoul has rapidly gained a strong market position in the bed in the box space, competing directly with other popular manufacturers like Eve, Simba and Nectar.

SleepSoul are not sold directly and are instead sold through a host of retailers up and down the country in both online and offline capacity where the price of these mid-tier priced products tend to get carved up down to the lowest pound as everyone reaches to capture the sale.

Hypnos

Hypnos is one of the oldest and most prestigious mattress manufacturers in the UK, founded in 1904. The company have perfected the creation of handmade luxurious pocket spring mattresses and are renowned as “one of the most comfortable beds in the world”, achieving the Royal Warrant and represent a highly regarded symbol that showcases the very highest standards in excellence and quality giving the owner of the title the ability to truly claim they are the best of british.

SleepSoul owner satisfaction

Owners are mostly happy with the SleepSoul range, and the praise is much the same across it: comfort, value and a box that is easy to unpack. One Bliss 800 owner called it “Good quality and excellent for the price”. Another found it “very easy to manage, open and soon plumped up”.

Firmness is the recurring complaint, and it runs both ways on the same model: one Bliss 800 owner wrote that it was “not medium as advertised. It's soft.” Another found the same mattress “Far more firm than the description suggests”. A few owners find them warm at night. The other complaint that keeps coming up is edge support, mostly on the Comfort 800 and Heaven 1000, and a few owners across the range say they can feel the springs. One Comfort 800 owner wrote that “the unsupported edges are annoying”.

SleepSoul supportiveness

Supportiveness is at the forefront of SleepSoul design, with pocket spring support structure taking centre position in the lineup and offering a great variety of tensions ranging from medium to firm in their more popular offerings. The open coil variants perform less well however, do feature at a price point making them a great option for those on a budget,

The support layer in much of the range is able to be compacted and rolled, giving you a tighter package come delivery that saves on logistical and delivery costs that can be passed on to you.

SleepSoul durability

Owner reviews of the range go back years, and those that mention wear are split. One owner bought a second SleepSoul about five years after the first and said the original was “STILL as good and cosy as new”. A small number report a dip or sag forming within the first few months.

To offset this concern, SleepSoul has developed a 10 year warranty to accompany the purchase of mattresses in the range. This warranty should go a considerable way to alleviating the worry over sagging and will help establish SleepSoul as a leader in the industry.

SleepSoul best offers

We've managed to find the following top deals from across the web on SleepSoul mattresses.

  • Up to 55% Off Sale

Hypnos owner satisfaction

Owners of Hypnos mattresses mostly rate them well. The praise is mainly for the comfort, and plenty say they sleep better, wake with less back pain or found the price worth paying. One owner wrote “Firm is comfortable without being hard”; another, replacing a Hypnos after fifteen years, found the new one “just as comfortable”. The main complaint is tension, with a firm sometimes harder than expected and a medium sometimes softer, and a smaller number report early settling or a wool smell in the first few weeks.

Hypnos supportiveness

Hypnos mattresses are renowned for their supportiveness, offering a variety of different mattress tensions ranging from soft through to firm. The Hypnos lineup typically features pocket springs as a support layer which is thankfully one of the best bases you can get in mattresses. As a result, these mattresses are some of the best in the industry and with the wide range of tensions, there is something for everyone. Consider a medium tension mattress for back and side sleepers of most weight classes while a firmer might be more suitable for back sleepers or those with a heavier build.

Hypnos durability

Hypnos mattresses have a huge benefit over many of the competition when it comes to durability. That’s because they have a very no-compromise approach to their range of mattresses, giving you the best in materials and not working to the same sort of budgets as other mattresses. Featuring numerous natural materials and handcrafted in the UK, most mattresses are guaranteed for 10 years which is market leading and exceeds the average life expectancy of a typical mattress from other manufacturers. Additionally many of the lineup are 2-sided, meaning you get the comfort layer on both sides of the mattress which gives you twice the surface area, increasing durability and ensuring even settlement over time.

Hypnos best offers

We've managed to find the following top deals from across the web on Hypnos mattresses.

  • Offers on Hypnos
  • Up to 55% Off Sale

Owner reviews of SleepSoul mattresses

5 Heather

This is a really comfortable, good quality mattress. When it arrived (in an amazingly small box), the mattress was well wrapped up in plastic and there was a little tool to slice the plastic open without slicing the mattress, plus instructions for the mattress. It was simple and straightforward and the mattress was ready to sleep on in just an hour or so. There was no obvious chemical smell, just a slight whiff if I put my nose right on it as soon as it came out of the wrapping. I haven't been bothered by any smell when sleeping on it. I bought it as an urgent need because the old one was giving me back pain. After two nights on this mattress, the pain was gone and i've had a couple of weeks of very comfortable nights with much better sleep so far. The only thing i'm not so pleased with is the edges squish down when you sit on them. I guess they have to in order to fit inside the small box but I prefer the edge of a mattress to keep its shape when I sit on it. It's not a major problem as I sleep alone but if I shared it and had to sleep near the edge, i'd feel as if I was going to roll out of bed. I'd want a king size if I was to share it. I will also get a mattress topper just to increase the comfort factor even more (and to fulfil the conditions of the guarantee). Overall, I am very happy with this mattress, it's great to feel comfortable and well supported. With the discount, it's amazing quality for the price. So glad I bought it; my back thanks me every morning.

5 Fraser

Good Points: It's the first new mattress I have had in years and its quite a difference but theres lots I like about the change: - The mattress is very supportive of my body, I'm 5'11 and weigh nearly 100kg's, support matters! - It feels stable and doesn't make me roll to any low spots - The mattress is far lighter than I anticipated so rotation by myself is really easy, especially with the handles - It keeps me warmer which during the late heat was a bit of an issue but I think I'll appreciate it during the winter - It arrived rolled and it was easy to remove and set up in no time Improvement Points: There are a couple of things but these are very minor, and they are just my views: - The handles, despite the low overall mattress weight dont feel very sturdy and I worry I'll rip them clean off - The measurements indicate the mattress depth, and was made very clear on the website, but depite my measurements it was still a shock to see such a deep mattress having been used to very thin one for years - I think I remember seeing it mentioned as being on the firmer side of things but compared to my previous mattress this is much softer (not necessarily a bad thing, just didnt expect it is all) Thats it really. As you can see the negatives for me are very minor and I would overall highly recommend the product.

4 Christopher

The product itself is as expected, it was delivered vacuum packed in a box as tall as the mattress is wide and rolled up, so it doesn't take up too much space and is just small enough for the average male to handle. It is of cause a bit on the heavy side so probably be a good idea to get help if moving up stairs but is easy enough to slide up the stairs on its side. The box contains the mattress along with a handy safety knife to open the vacuum sealed bag and some documents. After removing the mattress from the box take care with the unrolling as it is a bit weighty and king of suddenly springs/flops the last 2 or 3 foot so have no breakables near the end if unrolling on the bead frame. When cutting the plastic try not to cut a large hole, doing this will allow the air to gradually enter the mattress and the mattress will safely spring back to it intended shape, then you can remove the plastic with the provided safety knife. The mattress boasts a 1000 pocket springs topped with memory foam so no need for a mattress topper as there's plenty of padding on top of the springs. I found the medium firmness of the mattress to be just right for me and after having the mattress for a month now I can confirm that I sleep better. The price was very competitive the quality it right for the price but the delivery let down experience a bit, the guy was unbelievably miserable didn't say a word to me, didn't smile (giving off couldn't care any less vibes) attitude was disgusting.

2 Trusted Customer

Improvement Points: I ordered the 120cm wide 'small double' mattress. Once unwrapped, it was clearly far too wide and would not fit on my bed frame, being around 125 cm wide. I know that foam mattresses take a while to regain their proper shape, however this has not been as quick as anticipated. As a the spare bed mattress, it has slowly change shape, and after about 4 weeks of resting and not being slept on, it is now about 122cm wide. It just about fits onto the frame.

1 Trusted Customer

Good Points: In the first year or so resonably comfortable but then it goes wrong... Improvement Points: After about 2 years the mattress has developed 2 distinct dips, about 3cm deep (after ~4 hours after getting about of bed. They are worse first thing) so at night you keep rolling back into them. I'm told : 'Over a period of time the body will create a natural impression on the mattress. This is known as settlement and is perfectly normal.' I dont beleive a dip that is deep enough to affect your sleeping position is normal and i didn't have this in a previous memory foam mattress. We only changed as we went up in bed size. So after 2 years use of a mattress that has a 10 year warranty I am having to buy a new one as this is unbearable to sleep on. Spend a bit more and get something better with reviews after a few years, not a few days.

Owner reviews of Hypnos mattresses

5 Teresa Y

I tried this Hypnos mattress at our local store and knew instantly, that having looked for some time for a wool mattress that this was the one. The sales person at the store was very informative and there was currently a competitive price on it. It is an expensive mattress but learning about the credentials of Hypnos and how many hours of a life are spent sleeping, it seemed a sound investment. Bensons really provide a good service, taking away our old mattress, and the crew who delivered it were friendly and professional. The mattress initially felt hard, but that is to be expected with a new bed. I have been rotating it once a week and can feel that it is beginning to relax. It feels higher than our previous mattress and quite luxurious. One of the factors that drew me to a wool mattress was to have cooler night sleeps. As its winter I've yet to test this out. Overall I am really pleased with this mattress, and am sleeping much better than previously. The only negative is the wait for delivery which was around 2 months! However I believe that this is because it is a quality product with hand made attention. Finally the follow up email communications with Bensons has been great, which makes you feel that you are a valued customer.

5 Petra

I waited approximately 6 weeks and several mattress turns before my review for my Hypnos Earth 01. I changed my original mattress from Bensons for this one, big upgrade £ wise. I wanted a firm mattress with a soft outer. I took the advice and swapped for the Hypnos 01 Firm instead of Extra firm. The mattress is super comfortable just dips a little when in it (I weigh 9.5 stone). I have never slept better so now I can justify the outlay! No getting used to it at all, I drop off so quickly and stay asleep all night. On reflection I would have ordered the Extra firm as this mattress is well padded with my theory being it might last longer but I know diddly squat about mattresses to be honest. Really impressed with Hypnos though, lovely quality. Onto Bensons; they were so helpful. On changing my mattress to communications generally just excellent. From customer services, the delivery coordinator and the delivery guys. It really blows your mind when you get really good service these days, they follow through on everything. My sister in law recommended them, she wouldn't use any other company and I see why! Highly recommend and many thanks to you all. A happy sleeper

2 Steven E

I bought the Hypnos Inspired by Nature 02 from my local Bensons for Beds showroom three weeks ago. The staff there were great: very helpful, patient with all my questions and clearly knowledgeable. I have no complaints about the service I received in store. I chose this mattress because it was made from natural materials and because of Hypnos's reputation for quality and comfort. With a retail price of £2,299, I expected something that felt and looked genuinely premium. Unfortunately, that hasn't been my experience. When the mattress arrived, I was immediately underwhelmed by the finish. The beading around the edge was uneven, the label was stitched on crookedly, and overall it just didn't look like a mattress costing over £2,000. I know these things don't necessarily affect how well you sleep, but at this price I'd expect better attention to detail. After just three weeks, I'm also disappointed with how the mattress itself is holding up. I find the tufts incredibly uncomfortable, and the sides started to lose their shape after only a week. There's now a drop of around 1.5 cm along the sides, despite the fact that I don't sit on the edge of the bed. I've also noticed that the outer fabric is already loose enough to pinch into folds where it appears to have separated from the filling. I appreciate that natural fillings settle over time, but I'm struggling to understand how these changes can be considered acceptable after such a short period of use. After the first week, I visited a larger Bensons showroom and mentioned to a member of staff that the sides of their display Hypnos mattresses appeared to have collapsed. I was told that this would happen after a couple of months. I found that quite concerning, particularly given what I was already noticing with my own mattress. The biggest issue for me is that the mattress simply doesn't feel luxurious. Between the uncomfortable tufts, the changes in the sides and the overall finish, it hasn't lived up to what I expected from either Hypnos or a mattress at this price. I honestly feel sick when I think about how much I spent compared with what I've ended up with. I want to be clear that the staff at my local Bensons were excellent, and I appreciate the time they took to help me choose a mattress. Bensons also has a good range of products for different budgets and needs. But my experience with this particular mattress has been a huge disappointment, and I don't feel it represents good value for money.

1 Amanda G

Exchanged our mattress to the medium tension this was the biggest mistake we've ever made. Warning to everyone this states medium but it is so soft instantly I was in so much pain with my back cannot sleep on it at all £2700 down the drain. we are not heavy people and even after a short time there is dipping. My husband has been persevering on it to see if we just needed to adjust but definitely not The mattress is too soft. I personally cannot sleep on it at all and I'm currently in another room until we have the chance to go out and find another mattress. This really was a huge mistake, particularly after going on Hypnos website and themselves even stating a lot of their mattresses are sold and marketed as medium but in fact they feel is medium soft. This is nothing like what we tried in store absolutely devastated.

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