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Nectar vs Flaxby Mattress Reviews

Compare Nectar and Flaxby mattresses side by side: owner satisfaction, support, durability and price, based on aggregated customer reviews.

Checked byBecky Reeve, Staff Writer, Mattress Expert
SourceCompiled from WantMattress review data

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Brand

Nectar

Overall score4.7/5
Price range£199 – £549
Brand

Flaxby

Overall score4.7/5
Price range£909 – £1,959

On aggregated owner reviews the two are level at 4.7 out of 5, so the choice comes down to price, trial and guarantee.

Head to head

Both ranges are sprung throughout, so the difference is in the comfort layers on top and in price. Every Nectar mattress is medium, and Flaxby runs from soft to extra firm. Flaxby covers more of the firmness scale, which helps if two sleepers need different feels. Nectar is the budget choice of the two: Flaxby's cheapest mattress costs several times as much. At the top end Flaxby goes further still.

How they differ

NectarFlaxby
Mattresses we list38
Price range£199 – £549£909 – £1,959
Owner rating4.7 out of 5 (4,334 reviews)4.7 out of 5 (1,549 reviews)

Mattresses only. Ratings are the review-weighted average across each brand’s mattresses on UK retailer sites. Prices read 15 October 2026.

Nectar

Nectar is one of the biggest direct-to-consumer mattress brands in the UK, part of the Resident Home group that also owns DreamCloud. The brand launched in the US and expanded to the UK with a focused proposition: a well-made memory foam mattress sold direct at competitive pricing, backed by the longest trial period available in the UK market. Nectar's UK catalogue splits into memory foam and hybrid pocket spring builds, each sold in a Classic and a Premier tier, covering the all-foam and hybrid pocket spring buyer profiles.

What defines Nectar in the market is not the mattress technology itself, which is competent but not unique, but the buyer protection terms wrapped around it. A 365-night home trial and a Forever Warranty that covers the original buyer for life are both category-leading and are the primary reason most UK buyers put Nectar on their shortlist.

Flaxby

Flaxby mattresses are sold exclusively by the popular retailer, Dreams. The collection is a more up-market premium brand within the lineup and uses an impressive array of comfortable and soft materials in the upper layers of their mattresses to ensure a natural and comfortable sleeping surface. Flaxby are focussed toward ensuring a greener and fresher sleep that is more environmentally friendly. That’s why they utilise 100% recyclable spring systems and natural fibres to help safeguard the environment for future generations.

A feature unique to Flaxby includes their new all-seasons lineup which sees a two sided mattress which has different comfort layers on each side, giving a “warmer” side and a “cooler” side.

Nectar owner satisfaction

The 365-night trial is the single most important satisfaction driver for Nectar and the one thing that separates the brand from almost every direct-to-consumer rival. Most competitors offer 100 to 200 nights. Nectar gives you a full year, which is enough time to sleep through seasonal temperature changes and genuinely assess whether the mattress suits your body. Returns within the trial period are collected free of charge and the refund process has been reliable on the cases we have followed.

Side sleepers consistently rate Nectar highest among the buyer profiles we track, because the memory foam comfort layer cradles the shoulder and hip more effectively than most hybrid alternatives at similar prices. Back sleepers also report strong satisfaction. The main area where feedback dips is temperature, with the all-foam Memory model sleeping warmer than the Hybrid or than competing spring-based alternatives.

Nectar supportiveness

The Nectar Memory uses a breathable foam top layer over pressure-relieving memory foam and a zoned support base. The feel sits at medium firm and the foam contours to the body in the classic memory foam way, distributing weight evenly and reducing pressure at the shoulders and hips. For side sleepers and back sleepers of average weight, the support profile works well without feeling too firm or too soft.

The Nectar Hybrid adds a pocket spring core beneath the foam comfort layers. The springs bring structural support, edge stability and airflow that the all-foam Memory model lacks. Heavier sleepers over around sixteen stone should look at the Hybrid rather than the Memory, because the pocket spring core handles higher body weights without the compression that an all-foam build can suffer under heavier loads.

Nectar durability

Nectar uses memory foam at reasonable densities across the range, and the Forever Warranty is the strongest signal of how confident the brand is in the long-term performance of its products. The warranty covers the original buyer for as long as they own the mattress, which is longer than any other UK mattress warranty we are aware of. Standard conditions apply around proper use and a supportive base, but the headline coverage is really lifelong.

Being owned by Resident Home gives Nectar the corporate infrastructure to honour that warranty at scale, which matters because a lifetime warranty from a small standalone brand carries less practical weight than one from a group with multiple brands and established operations. The foam quality is consistent with what a mattress at this price tier should deliver, and the Hybrid model adds pocket spring longevity to the foam layers above.

Nectar best offers

We've managed to find the following top deals from across the web on Nectar mattresses.

Flaxby owner satisfaction

Comfort and support are what Flaxby owners praise most. One owner wrote “I have found it extremely comfortable and I get a good sleep”, another that it “Feels so supportive”. The edges get a mention too, with one owner noting that “the edges are very firmly sprung so if you sit on the bed to put your socks on, you don't slip off”.

The lower scores are mostly about two things. Some owners of the pillow top models, the 4450 in particular, say the surface softened or dipped early: “after 6 months it dipped massively and became unbearably uncomfortable”, and “after less than a year much softer and big indents where we lie”. Others found the delivered mattress was not the one they remembered from the store: “The bed in the showroom was so comfortable, this one is not”. A few also mention the natural-fibre smell. One owner found it “a bit ‘sheepy’” and quite liked it, another said “The smell it exudes is reminiscent of farmyards”.

Flaxby supportiveness

Flaxby mattresses have a great deal of supportiveness thanks to the Cortec™ and DNAir pocket spring systems on offer within the lineup. The Flaxby range is what we consider to be a traditional lineup with typical high quality manufacturing processes that result in luxurious and supportive mattresses. Pocket springs have generally remained unrivalled over the years and are my own personal favourite support layer when it comes to offering good tension for back and neck support. Many of the products on offer are available with multiple tension options which means you have a choice around how firm you would like the product to be. Depending on how you sleep (front, back, side) to how much you weigh are all determinations when choosing the right supportiveness.

Flaxby durability

Flaxby mattresses will typically perform better in terms of true longevity than many other mattress suppliers due to their large investment in good quality pocket spring support layers combined with tried and tested comfort layers of wool and hemp. The combination of these materials gives customers confidence but also the retailer, Dreams. This is evident in their backing of this product lineup with the 7 year guarantee that ensures long standing support in the event of any manufacturing defects. The price point for Flaxby may often price certain people out of the market who are looking for something a little cheaper, however, when you consider the lifespan and the cost per night of sleep as a result, the Flaxby offers a fantastic opportunity for sleepers thanks to its durability and comfort.

Flaxby best offers

We've managed to find the following top deals from across the web on Flaxby mattresses.

Corrections

When we get something wrong, we fix it and say so here. All corrections

9 October 2026
We said Nectar sold two mattresses in the UK. It sells memory foam and hybrid models, each in Classic and Premier versions.

Owner reviews of Nectar mattresses

5 Kate S.

My partner and I had the goal to get ourselves a king bed and after hearing good feedback from friends and coworkers we decided Nectar was going to be the one. I experience daily back pain (moderate to constant aching) and knew I wanted something that would be firm enough in support but would also mold enough to my body to support my back (to be frank, I have a larger butt and so getting any support under my lower back requires a pillow typically). I try to sleep on my back to help with my back pain so that was important to me. It was also important that we didn't disrupt each other in the night while tossing and turning as we really value our sleep. The hybrid model is perfect. The king size of course is great for space but even more, due to the memory foam qualities I don't feel it at all when my partner moves in his sleep (he doesn't move often but when he does he sort of flops around so it always woke me up). The combination of the memory foam and the coils is such a great balance of support with softness still. And sleeping on my back is amazing (I almost can't fall asleep any other way now). The memory foam allows you to sink into the bed just enough for it to almost mold to your body and you feel as though you settle in, but the density of the foam in addition to the the coils , provides such great support. I'd never slept on anything besides a traditional springy bed on a box spring so this mattress did take some getting used to. My partner and I took a little over a month, I'd estimate, until we were absolutely sure we loved it. We are so happy with this mattress so far!!! Of course I can't speak to the longevity of the product but I'm not too worried about that based on other reviews I've read. The price was also so great! It's rare to find a king mattress at this price let alone a really good one. Cannot say enough good things about my Nectar.

5 Thomas F.

My wife and I were researching new mattresses for about two months and read over 20 reviews before choosing Nectar’s Premier Hybrid 2. 1 mattress. Some of the reviews stated their reviewers thought the Nectar Premier Hybrid 2. 1 slept “warm to hot,” which was a significant concern of ours. However, the vast majority of the reviews rated the Nectar mattress as their number one pick overall. We now understand why! Until this purchase, we've never purchased a mattress online. However, due to bad experiences shopping retail mattress stores, we both expressed great reluctance to subject ourselves to shopping for a new mattress in a brick and mortar store. Nectar’s "365-Night Trial" and “Forever Warranty” made our decision easier. We’re so glad we chose the Nectar Premier Hybrid 2. 1! We also purchased a Th*** platform bed frame with headboard. After almost two months living with our Nectar mattress and Th*** bed, we’ve found the mattress DOES NOT sleep "warm to hot”! We feel the Nectar Premier Hybrid mattress is sort of the "Momma Bear Mattress"… not too cool, not too warm… just right! Our mattress is relatively firm, our rating would be maybe a 7 to 8 on a scale of 10. But it's a very comfortable firmness that slowly softens after a few minutes to a 6 or 7. Now my wife and I are sleeping better, sleeping through the night, and we both hate to get out of bed in the morning! We’re both very pleased we chose the Nectar Premier Hybrid mattress!

5 Doug H.

Let's start with the Customer Service. The mattress was scheduled for delivery but I had a last minute change to my schedule. Customer Service quickly responded to my request and reschedule delivery for a few days after I returned. No hassle, no angst. As with any boxed mattress, it was a bit of a struggle to get it into the house; after all, it IS kind of heavy. I also had to get our other mattress out of the way. My son helped me with that chore. Unboxing and installing the new mattress was, actually, fairly easy. I did this by myself: and I am 68 years old. It most certainly would have been easier with two people. . . The MOST important thing, though, is how well am I sleeping. This is among the most comfortable mattresses I've ever experienced. I have an arthritic right shoulder and, typically, when I sleep on my right side the shoulder and arm go numb. That has not happened with my new mattress. It has just the right amount of support for my 215 pounds, and I couldn't be more pleased with how it helps keep me just the right temperature. We've had nights with temperatures in the low 50's and I've had the windows open; I was comfortable. We've had nights with temperatures in the 80's and the air conditioning is set to 75 degrees; I was comfortable. I'm so pleased with this mattress and do not hesitate to recommend it to anyone.

2 THOMAS L.

I purchased this for my 60lb 8-year old in twin size. I normally lay down with him to read for a while before bed and was excited to have a comfy new mattress as was he. We were both disappointed when we realized this mattress was as firm as a brick on either side, even for my 190 lb self. I will be looking for a mattress topper on Amazon, as it is quite uncomfortable to lay on.

1 Alissa M.

The mattress is fantastic! We bought it for our son & are so jealous. I’m giving one star because I think this company can afford to be more generous with discounts especially for returning customers. I don’t think you can expect to get a review without a little generosity. Just some feedback for your marketing team to consider. But like I said. . fantastic matress!! Would buy only this brand if the price point wasn’t so high

Owner reviews of Flaxby mattresses

5 Martin & Anna

We purchased the Flaxby 14450 pillow top mattress from Dreams after trying out the range of Flaxby mattresses in store. We opted for the Superking size with the split medium/soft support and the zipped option (essentially two singles joined together). I prefer the medium support whereas my partner likes the softer feel. Bear in mind, these are heavy mattresses and having the split mattress option makes it far easier to turn them, which you will need to do weekly for the first 3 months (then monthly thereafter). It has taken a long time for the mattress to fully bed in and feel comfortable to sleep on. If you're considering this mattress, be prepared for a full 6-8 weeks break in period to allow the materials to loosen up and conform to your body. When new, it felt very stiff with the sensation you're lying on top of the mattress, with not much give and with minimal support. My partner quickly got used to sleeping on her softer mattress, whereas with my medium feel mattress, I experienced lower back pain on and off for the first 4-5 weeks. The Dreams staff advised that the Flaxby mattresses do take a while to break in and conform to your body. Here's some tips that have worked well for us and are worth considering: Mattress support - this mattress really does deserve a quality bed base, preferably a pocket spring divan base. We initially used our old Superking bed frame with sprung slats. However, although the 14450 mattress is a deep mattress and should in theory work well on any bed base, we found that it not gel that well with the sprung slats, as the mattress tended to sag slightly. We have now switched to a sprung divan base and it's made a big difference to the feel, comfort and support of the mattress. Pillows - we initially used our Tempur cloud pillows with the Flaxby but we have since switched to Levitex sleep posture pillows (we opted for the small size). This has made a world of difference - no more neck and back pain! Duvets - we've always liked having our own single duvets rather than sharing a larger duvet so we can better control our body temperatures. My partner uses a weighted duvet whereas I switched to a wool filled duvet. The Flaxby mattresses do offer better temperature control compared to our old Tempur mattress. It is still worth investing in a quality duvet to really get the best sleeping experience.

5 Examplename

WAOW. I’ve been using the dreamcloud mattress for the past 3 and a half years which was fine for the most part but I wasn’t liking the memory foam feel of the sink in the mattress so decided to try this pocket spring mattress. After ONE night I’m already loving it. The comfort is absolutely phenomenal. Firm but still pure luxurious comfort and you can tell the materials are high quality. This is the sort of comfort you get in 5 star hotels. Personally I’d never go back to memory foam or combo memory foam type mattresses like dreamcloud, Simba and tempur because in most cases the mattress will develop a dip or sink where you lie after a few months or couple of years and that doesn’t properly support your body whether you sleep on your back or side, and with this Flaxby mattress I feel I can just lie in pure comfort and not have to move around all the time trying to get comfy with the memory foam type feel of my previous mattress. This Flaxby mattress is extremely comfortable on your back and side and all the other 5 star reviews back that up. The simple truth of the matter is if you want a high quality hotel like feeling mattress you’re going to need to invest the money. You’re investing in your sleep, health, mood and comfort for every day life and when you consider how long mattresses last it’s absolutely worth it. The delivery team were also fast and fantastic two helpful gentlemen who took away my old mattress with no problem. I’d recommend this mattress or any other pocket spring mattress over this price range will he just as good I’m sure. I got this at 15% off in a sale so if you want a discount then wait until the next sale. I also picked the “firm” option not “extra firm” but I’m sure extra firm is supremely comfortable as well. Happy sleeping!

5 Ayup

I was extremely dubious about purchasing this mattress and had been looking at the reviews for a good couple of months before taking the plunge. I went in Dreams several times to lay on it and make sure I wasn't making any bad decisions. It felt like the mattress was just hugging you right back when you laid on it! Good support in the lower back area too as I have a permanent slipped disc and spinal arthritis so I had to be 110% certain I was getting the right mattress. I have now had this mattress for over two months. My patter goes like this: sleep on one side for 7 days, then sleep on the other side. Then rotate the mattress and repeat the first steps. It is quite heavy to rotate but I'm just relieved I have finally found the perfect mattress again after 13 years of agony and going through about 5 different mattresses! There is no dipping as I rotate the mattress regularly - I am only 9st just over so not really big enough to be making the bed dip. I have a mattress protector on the bed, and use medium pillows. I am sleeping like a dream. I now manage to have nights where I sleep right through without waking for the loo or with pain! I no longer wake up with back pain anymore. I really am one happy lady! Would definitely recommend this mattress to others BUT if you are on the larger side, go for a firm it will soften over time, as seen other reviews saying this mattress dips so I guess if your on the heavy side you may or may not have an issue. Have attached pictures of when I first got the mattress compared with 3 months later and as you can see, no dips and looks just as good. I also bought the bed frame from dreams too.

2 MelDam

I have had this mattress for about 5 months now and how miserable I am. I suffer from back ache and have had operations on both shoulders. So my husband and I decided we need a new mattress that was softer and less painful for me to sleep on. On his advice I returned to the store numerous times over maybe a couple of months to test this mattress out. So I maybe lay on the mattress for at least half an hour turning and trying both sides of my body. I thought at last I have found the mattress for me and it would give me some much needed relief. After having little or no sleep for many years I thought I had finally found the answer. How wrong was I! I contacted dreams customer service and they agreed to send out an assessor. Very friendly guy who proceeded to use some kind of measuring method & calculation I think like a ruler, he measured the pillow top part of the mattress. According to him they do not consider its a fault if the measurement of thickness does not go below 3cm if my recollection is correct! So that was that and I had to accept that I was stuck with this very expensive mattress and as we had also purchased a new base, a very expensive mistake indeed! Like one of the other reviews I had read, I too wondered how the product from the showroom could be so different from the one I received! I feel that maybe the ones in the showrooms are to draw you in and then are all made the same in a factory somewhere. However, I was told these particular mattresses are made by hand in the Flaxby factory somewhere? This whole episode has left me feeling very depressed indeed! All I wanted was relief from pain and a good night's sleep. I feel I am actually sleeping worse than I was on the previous mattress. I don't know what the answer is as I have already gone way over 100 days trial, however did not think after just over 5 months I would be facing this problem! One other point I must make is that, under this '3cm' pillowtop the rest of the mattress underneath has a very firm feel. So all that is supposed to give you this soft, comfortable sleep is the 3cm pillow top.

1 Unhappy sleeper54321

Ok, so I have had this mattress a year or so now and I'm still wishing I hadn't bought it. From the off it sunk where I slept. The label said not to worry as 'it's just the mattress getting to know you'. I have a double mattress but sleep on my own so I tend to sleep in the middle of the mattress. My mattress quickly started to dip in the middle and I was finding this uncomfortable and disappointing, especially as it was very expensive. I left a review saying I wasn't happy and Dreams contacted me. They sent a furniture surveyor who reported that the settlement of the mattress was within their normal range. I have persevered with it but it is so sunken in the middle now that you can literally see it even with the duvet over it. I honestly would not recommend this mattress. If you are at all worried that you will end up with a ditch to sleep in, don't buy it! I was drawn in by the natural fillings and it was comfy in the shop, to lie on for a few minutes. But I probably wouldn't have even tried it if it weren't for Dreams computer 'matching' me to it. Well, what a surprise that two of the mattresses it recommended for me were two of the most expensive in the shop! I feel tricked and I now have aches and pains from sleeping in it. If you don't want to be fleeced for a grand and a half in return for sheer disappointment then don't buy this! And don't fall for their returns guarantee. They will only exchange it for one of the same value, and there is only one other mattress in the shop that costs a similar amount so there is little choice. They do not give refunds in part exchange for something cheaper!

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