Flaxby vs Eve Mattress Reviews

We purchased the Flaxby 14450 pillow top mattress from Dreams after trying out the range of Flaxby mattresses in store. We opted for the Superking size with the split medium/soft support and the zipped option (essentially two singles joined together). I prefer the medium support whereas my partner likes the softer feel. Bear in mind, these are heavy mattresses and having the split mattress option makes it far easier to turn them, which you will need to do weekly for the first 3 months (then monthly thereafter). It has taken a long time for the mattress to fully bed in and feel comfortable to sleep on. If you're considering this mattress, be prepared for a full 6-8 weeks break in period to allow the materials to loosen up and conform to your body. When new, it felt very stiff with the sensation you're lying on top of the mattress, with not much give and with minimal support. My partner quickly got used to sleeping on her softer mattress, whereas with my medium feel mattress, I experienced lower back pain on and off for the first 4-5 weeks. The Dreams staff advised that the Flaxby mattresses do take a while to break in and conform to your body. Here's some tips that have worked well for us and are worth considering: Mattress support - this mattress really does deserve a quality bed base, preferably a pocket spring divan base. We initially used our old Superking bed frame with sprung slats. However, although the 14450 mattress is a deep mattress and should in theory work well on any bed base, we found that it not gel that well with the sprung slats, as the mattress tended to sag slightly. We have now switched to a sprung divan base and it's made a big difference to the feel, comfort and support of the mattress. Pillows - we initially used our Tempur cloud pillows with the Flaxby but we have since switched to Levitex sleep posture pillows (we opted for the small size). This has made a world of difference - no more neck and back pain! Duvets - we've always liked having our own single duvets rather than sharing a larger duvet so we can better control our body temperatures. My partner uses a weighted duvet whereas I switched to a wool filled duvet. The Flaxby mattresses do offer better temperature control compared to our old Tempur mattress. It is still worth investing in a quality duvet to really get the best sleeping experience.

WAOW. I’ve been using the dreamcloud mattress for the past 3 and a half years which was fine for the most part but I wasn’t liking the memory foam feel of the sink in the mattress so decided to try this pocket spring mattress. After ONE night I’m already loving it. The comfort is absolutely phenomenal. Firm but still pure luxurious comfort and you can tell the materials are high quality. This is the sort of comfort you get in 5 star hotels. Personally I’d never go back to memory foam or combo memory foam type mattresses like dreamcloud, Simba and tempur because in most cases the mattress will develop a dip or sink where you lie after a few months or couple of years and that doesn’t properly support your body whether you sleep on your back or side, and with this Flaxby mattress I feel I can just lie in pure comfort and not have to move around all the time trying to get comfy with the memory foam type feel of my previous mattress. This Flaxby mattress is extremely comfortable on your back and side and all the other 5 star reviews back that up. The simple truth of the matter is if you want a high quality hotel like feeling mattress you’re going to need to invest the money. You’re investing in your sleep, health, mood and comfort for every day life and when you consider how long mattresses last it’s absolutely worth it. The delivery team were also fast and fantastic two helpful gentlemen who took away my old mattress with no problem. I’d recommend this mattress or any other pocket spring mattress over this price range will he just as good I’m sure. I got this at 15% off in a sale so if you want a discount then wait until the next sale. I also picked the “firm” option not “extra firm” but I’m sure extra firm is supremely comfortable as well. Happy sleeping!

I was extremely dubious about purchasing this mattress and had been looking at the reviews for a good couple of months before taking the plunge. I went in Dreams several times to lay on it and make sure I wasn't making any bad decisions. It felt like the mattress was just hugging you right back when you laid on it! Good support in the lower back area too as I have a permanent slipped disc and spinal arthritis so I had to be 110% certain I was getting the right mattress. I have now had this mattress for over two months. My patter goes like this: sleep on one side for 7 days, then sleep on the other side. Then rotate the mattress and repeat the first steps. It is quite heavy to rotate but I'm just relieved I have finally found the perfect mattress again after 13 years of agony and going through about 5 different mattresses! There is no dipping as I rotate the mattress regularly - I am only 9st just over so not really big enough to be making the bed dip. I have a mattress protector on the bed, and use medium pillows. I am sleeping like a dream. I now manage to have nights where I sleep right through without waking for the loo or with pain! I no longer wake up with back pain anymore. I really am one happy lady! Would definitely recommend this mattress to others BUT if you are on the larger side, go for a firm it will soften over time, as seen other reviews saying this mattress dips so I guess if your on the heavy side you may or may not have an issue. Have attached pictures of when I first got the mattress compared with 3 months later and as you can see, no dips and looks just as good. I also bought the bed frame from dreams too.

I have had this mattress for about 5 months now and how miserable I am. I suffer from back ache and have had operations on both shoulders. So my husband and I decided we need a new mattress that was softer and less painful for me to sleep on. On his advice I returned to the store numerous times over maybe a couple of months to test this mattress out. So I maybe lay on the mattress for at least half an hour turning and trying both sides of my body. I thought at last I have found the mattress for me and it would give me some much needed relief. After having little or no sleep for many years I thought I had finally found the answer. How wrong was I! I contacted dreams customer service and they agreed to send out an assessor. Very friendly guy who proceeded to use some kind of measuring method & calculation I think like a ruler, he measured the pillow top part of the mattress. According to him they do not consider its a fault if the measurement of thickness does not go below 3cm if my recollection is correct! So that was that and I had to accept that I was stuck with this very expensive mattress and as we had also purchased a new base, a very expensive mistake indeed! Like one of the other reviews I had read, I too wondered how the product from the showroom could be so different from the one I received! I feel that maybe the ones in the showrooms are to draw you in and then are all made the same in a factory somewhere. However, I was told these particular mattresses are made by hand in the Flaxby factory somewhere? This whole episode has left me feeling very depressed indeed! All I wanted was relief from pain and a good night's sleep. I feel I am actually sleeping worse than I was on the previous mattress. I don't know what the answer is as I have already gone way over 100 days trial, however did not think after just over 5 months I would be facing this problem! One other point I must make is that, under this '3cm' pillowtop the rest of the mattress underneath has a very firm feel. So all that is supposed to give you this soft, comfortable sleep is the 3cm pillow top.

Ok, so I have had this mattress a year or so now and I'm still wishing I hadn't bought it. From the off it sunk where I slept. The label said not to worry as 'it's just the mattress getting to know you'. I have a double mattress but sleep on my own so I tend to sleep in the middle of the mattress. My mattress quickly started to dip in the middle and I was finding this uncomfortable and disappointing, especially as it was very expensive. I left a review saying I wasn't happy and Dreams contacted me. They sent a furniture surveyor who reported that the settlement of the mattress was within their normal range. I have persevered with it but it is so sunken in the middle now that you can literally see it even with the duvet over it. I honestly would not recommend this mattress. If you are at all worried that you will end up with a ditch to sleep in, don't buy it! I was drawn in by the natural fillings and it was comfy in the shop, to lie on for a few minutes. But I probably wouldn't have even tried it if it weren't for Dreams computer 'matching' me to it. Well, what a surprise that two of the mattresses it recommended for me were two of the most expensive in the shop! I feel tricked and I now have aches and pains from sleeping in it. If you don't want to be fleeced for a grand and a half in return for sheer disappointment then don't buy this! And don't fall for their returns guarantee. They will only exchange it for one of the same value, and there is only one other mattress in the shop that costs a similar amount so there is little choice. They do not give refunds in part exchange for something cheaper!

These really are very good mattresses! One of my main concerns was the reports and even some of Eve's own documentation regarding the new smell / odour of the mattress as from experience things that give off an odour tend to make me feel unwell pretty quickly, this mattress does give off an odour but apart from a slight headache on the first night it really hasn't affected me since. No the smell does not entirely disappear after 48 hours as some say, but it does get progressively better, make sure to air the room well and regularly, also move on the mattress to get air to pass through it... hopefully if you give this mattress a chance like us you'll find it very comfortable and super supportive, if this mattress can keep delivering this level of comfort and support for 10 years it will be money well spent. It is an expensive mattress though and I would have like to see a bit more attention to a few areas, the mattress has a removable washable cover and that's fantastic, but it means the handles are located under the mattress which means lifting the rather heavy mattress to access the handles, there needs to be a better solution here. We find the mattress firmness just right but others who try it think it would be too hard for them. Overall if this mattress does last out the 10 year guarantee period then I'll have to remember to come back to this review and give it the full five stars for Quality and Value For Money but for now it's too expensive and too new to go that far.

I wrote the following review on November 18th 2020 two weeks after using my Eve Sleep Hybrid mattress. Everything I said then still applies and I love the mattress. Brilliant product and fantastic sleep every night. I have been getting up every morning for nearly a year with back pain. Knowing I wanted a new mattress, searched the internet looking at all sorts of different products with varying prices. I looked at various reviews, but none seemed conclusive, so signed up for Which. A good move because Eve Sleep was not on my list. The review for the Premium Hybrid Mattress was exceptional. I ordered online, and the process was incredibly simple. It could not be better. Notifications of delivery were brilliant, and I even got a call 30 minutes before the delivery arrival. The guys were so good and polite. The mattress comes in a box, and the instructions give all the information in a truly clear manner on how to unpack and install on the bed. I left the mattress for 24 hours before using, although this is not necessary. I knew after the first night sleeping on the mattress, it was without any doubt a brilliant purchase. I have now been sleeping on my Eve Mattress for two weeks, and it is fantastic. I look forward to going to bed and do not want to get up in the morning. The whole experience from beginning to end has been exceptional. It is very reassuring to know there are still companies that give a faultless service and have a product to match.

We bought the original hybrid mattress double after reading Which reviews, it turned out to be a on the firm side for us so we returned it after around 50 nights. The customer service, ordering, delivery and return process was excellent. We are both mostly side sleepers, I experienced hip pain/pressure during the night and had to change position often and my husband just felt that it was too firm for him. We were still a little tired through the day and put it down to our personal discomfort in the end, the mattress was supportive and we had no back pains in the morning. I had ordered a replacement mattress so that we weren't left without anything to sleep on and contacted eve to return the original hybrid once we had a delivery date. The return process was hassle free and very efficient, we found that we were able to give three dates for the return and add any comments. In hindsight, knowing that the return was so well organised, we would have trialled the mattress for longer to see if it softened up a little or we adjusted to it more as it would still have been easy enough to organise a replacement if it was needed. I was just worried that our trial period would run out before we could get anything sorted but the process was much quicker than I thought. We have still to find the perfect mattress for us and do regret the return without persevering a little longer as the replacment that we did order is terrible.

Purchased is Mattress 27 days ago myself and my wife are still wakening up the Morning with the Same Hip Pains that we had before. So contact this company now 3 times but have been told after 12 Days you pay 10% so they want £56? Even if was going to take an other mattress if more expensive you pay the Difference iagree.. But if the mattres was say £200 Cheaper you don't get nothing for an exchange so that my reason that want Refund But Told they don't do Refunds.if get a other mattress you pay again the delivery cost again so Beforei even look at a mattress iam going to be £96 out of Pocket you pay the £39.99 exchange I'd rather Loose my £500 then Do Trading with this Company of vomet an other Panny.. The Parts they don't Tell you as for the chap on the phone that I spoke to this after noon was clueless apart from telling me not intiteled to any Refund he was so useless and I was about falling asleep with him and told him that three times your so slow am about falling asleep let me talk to some body else but refused as half the time I don't think he was even listening to my complaint and told him you are already steeling £96?? For nothing advent charge.. but must purchase from this shower that to be Honnest now wish had just stuck with Dreams for Bed Hastle Free and Delivery is free even if you don't want the Bed picked free and no Hastle Refund..So if your thinking in purchasing a bed you only get one chance or it's going to COST YOU.£100 For Nothing they Don't Have A Refund Policy..Will take your Money But Don't Expect Anything in Return yo Will Be The Same As ME £100 out of Pocket For Returning something you Seat on for Five Minutes and Thought that felt comfortable and right for you Remember that mattress in the shop has been sat on and tested probably Thousands of times Yes it Feels Soft and Comfortable.. You Then only Have 12 Days to change it..After that like me you will loose £95.. before you more for another..Take This On Board Before you Purchase Think Twice..A Company that only help if the Goods Are Flawed. It's would be your Word agenst There's..There's only one Winner with this Company it's not YOU..Sorry and will not be Handing over an other Penny..Will be Taken my Cusom To A company's not far from them that Delivery take 7 days not Three Weeks..Plus HALF the delivery time for FREE.. It's like a Dream,! Yes it is a Dream#Dreams for beds..T