Sleepeezee vs Emma Mattresses

I would like to say that the two gentlemen that delivered and assembled my bed was amazing! James and the driver ( my apologies for not remembering one of the other gentlemen’s name, I have a bunch of medical issues that causes slight memory loss and other issues) They were very polite, friendly and very helpful / informative, they even demonstrated how to open and close my divan ottoman bed as it’s been a while since I’ve had a demonstration at the dreams store. They even got the job done in less than 30 minutes and they made sure to clear up everything before they left to make sure that my safety was first, as I have mobility issues. They even phoned me before to inform me about what time they will be here and to go over any important information. They wore shoes covers to keep the dirt out they even changed them every time they went out and they were in their uniforms which were very clean and smart, again I have medical issues which can cause flare ups and they did everything to prevent any dirt coming into the house to put my medical issues first. He also made sure I was happy where the placement of the bed was and how it looked and I was very happy with my purchase. I can’t think of any more words to give about how pleased and happy I am with how they handle it and how pleasant they both were, alls I can say is that I’ll definitely recommend them to anyone as they are amazing. With that being said I believe they both deserve a pay rise and full on recognition for their outstanding service, because they respected my medical issues and gone out of their way to adapt to my needs and I’ve never had any other delivery team do that before and that meant a lot to me. Thank you very much both of you ?? As for the bed itself, it’s very lovely and it was my dream bed all along. The storage part Is very easy to open especially with my medical needs and I find that hard with other bed brands that don’t cater to disabled people, and it’s very spacious for bedding or extra storage essentials. The mattress was amazing and very comfortable, I had to get a medium firm mattress as it was recommended from my doctor for my fibromyalgia and other issues and it’s perfect. Finally the colour of the bed was exactly like the picture and it matched perfectly with my room colour scheme. So I’ll definitely recommend this company and I’ll definitely be purchasing from them again.

I was just passing Dreams and having had a mattress for nearly 9 years didn't realise that it should be replaced having seen the advertising from the doorway. Rayanne immediately approached me with a smile and warm welcome to find out what I needed. I didn't really know and assuring me with her knowledge she explained how the process worked with regards to finding a new mattress to specifically suit my needs without any pressure, jargon or hard sales push. This was a fresh revelation. It was like she was a professional expert here to advise and guide. She showed me the mattress test that would give me some ideas to what would suit my body, preferred sleeping position and budget. All this was done whilst reassuring me of their Covid arrangements to ensure safety and make me feel safe and reassured. After using the machine for 3 minutes she went through the recommended mattresses. She was not rushed, but to the point, politely and in a friendly manner. She made me feel relaxed and not pressured into buying but with such professionalism, knowledge and guidance I knew that I now needed a new mattress. I tried several (with my own pillowcase cover that was sprayed) and she allowed me to go back and try them again to make sure I was happy with the purchase. She reiterated that even after the mattress was delivered I still had time to change my mind. Such a great experience. Relaxed, professional and knowledgeable. This is how all sales staff should be and what a great employee Rayanne is! More like Rayanne please!! I be back in eight years time to buy again!! PS Since buying the mattress (3 weeks ago) I have had the best sleep ever. The mattress was actually half the cost of the previous one I bought (from a reputable high street store)! I'm coming back to Dreams in future!

A spring mattress that gives you a spring in your step!I could not speak more highly of this excellent organisation and the professionalism, alacrity and everything else that goes into choosing a new mattress. And at christmas/new year period too, when one would imagine they'd be rushed off their feet, let alone on their backs. Replacing your old mattress can be a rather daunting task, you really don't want to send anything back, let's face it. Do it right the first time or not at all. Especially if you are looking for great spinal support when you have back injuries and arthritis to match the hunchback of notre dame. Because while you don't want to wait forever for that 'dream' sleep, you don't want to rush in, be taken in by the hype that is 'out there' over "do I go no spring, extra spring, or memory foam?" I was going to go elsewhere before I laid my eyes on mattressnextday - and yes, I was taken in by the 'get your mattress in 2 days,' and why not too? This waiting for weeks while you suffer? This is no longer the 20th century chaps. So, I chose, and I could not have made a better choice. Dreamy, lovely, firm and not a smell from foam that you have to spend two days airing out in either nostril. I went for the sleepeezee cashmere royale pocket mattress - yes, why not, king size (5' x 6'6")569.95others were around this price, so why not. There was no courier fee but a charge for carrying it to my room of choice - a small price to pay at 14.95. I could not be happier. My back, shoulders, knees and ankles could not say thank you enough. The name 'sleepeezee' says it all, and mattressnextday was pretty much on the ball.

My fiancé and I had recently moved into our apartment. We were very very keen to spoil ourselves on a new mattress as we are very much under the impression that you spend a third of your life sleeping. We decided to visit your Wandsworth bridge road branch in which we were welcomed in a friendly and warm manner by Riccardo. Firstly, he offered us something to drink in which we then had a chat around what we were looking for. He then advised us to give the sleep match tool a go so we could pin point the exact mattress to our specific needs. Once the process was completed he then showed us all the mattresses that the the tool advised on. Very patiently he carried around two pillows as myself and my fiancé tried out all the mattresses. Having a budget in mind from the start it was due the expertise of Riccardo that we decided to go over our budget and really spoil ourselves on a top end mattress, which we purchased. With regards to the delivery, unfortunately our order was placed on the 22nd of March, a few days before the lockdown. This ultimately had a massive impact on our delivery day which was meant to be on the 15th of April but due to COVID-19 we only managed to receive our order on the 8th of June. All I can say was that Dreams did keep us up to date and we were very much aware of the issues. We are very happy with our new mattress and our sleep has never been better, well worth the wait. Thanks so much! Regards Andy

Lovely welcome at the Mansfield store. Tried the bed that takes your weight, hight and slept position's (very clever) the bed moved under us and worked out everything. We were then given a list of mattresses matching our needs, we picked this mattress because it felt amazing. Nice topper, firm like we wanted for our bad backs but comfortable. It was more than we wanted to pay but it was a case of ' you get what you pay for '. We came to Dreams 10 years ago brought a fantastic mattress, but our lovely dog destroyed it after a year so we brought cheap but recommended mattresses. This messed our backs up so be brought another different cheap highly recommended a few years later, then another. So after wasting our money on cheaper mattresses that claim bold statements we came back to dreams. This mattress is top quality from inside to outside. You need to go to the shop to find your fit for your needs but if this is the one you like I can honestly say it's fantastic and my body can sleep in the proper position and I wake up feeling refreshed. See you next time, thank you.

After purchase and having a nightmare with a different boxed mattress from a very well-known brand, I was really sceptical about all the positive reviews for this but really wanted to see if they were all the same.
I need not have feared. This is simply brilliant.
Excellent delivery from 2 John Lewis drivers who both wore masks and asked me to keep my lounge door closed. They called to say they were on their way so I had everything ready.
Yes the mattress needed airing for a few hours and what u found was that if you remove the top cover this helps the foam breathe. I washed the cover twice straight after each other and left the mattress overght with the window wide open in the bedroom.
The results were that within a few days the smell had completely gone and nothing was lingering. Yes put your nose to it and you could still smell bits but nothing like the other I had which smelt toxic.
The comfort is fantastic. If you sit on it you sink, especially perched on the edge but once laid flat on it your body is well supported with no bottom sag in the middle that I had from the previous one.
A few months in and I have to say this is the best mattress I have ever had. No dips, easy to change due to handles close to the 4 corners and very light.
The zipped top is great for removing and washing if needed.
John Lewis you have restored my faith in boxed mattresses after a terrible experience with another brand.
Stick with this one and you wont go wrong.
I use 2 firm down pillows with it and due to the softness of the mattress they have eased more giving a medium to firm response. With my previous mattress these pillows were far too hard so you may need to play with some pillows as they will feel different.

I am soooooo glad that I bought this just before the Black Friday when it came back into stock. This bed is so comfortable! I have never had a memory foam mattress, only a mattress with springs. It sound strange but I cant believe how quiet it is! When my boyfriend moves around, I cant hear or feel anything! The mattress is currently on the floor as my new bed frame has not arrived yet and its still very comfortable. Its not too firm. I would definitely say its medium. I am thinking about getting the firm topper which is free. But will decide once frame arrives. The mattress is a lot lighter than my previous mattress which makes changing the sheet easier. And the delivery service was excellent. I received a text message with my 4 hour time slot. And it arrived exactly at the beginning of the slot. I was running late and the driver called me and waited for me. He even took it up two flights of steep stairs. All the Way to my flat. There is a slight chemical smell. Its been two weeks and sometimes I do get a hint of it under the sheets. But I wouldnt say its terrible or very noticeable. And would probably disappear faster if I aired the mattress out a bit. There are only two downsides for me. Number one, the handles on the side arent very strong. Number two, I never want to get out of bed in the morning, so Im nearly late for work every day!

We had been waiting to get a new mattress from before lockdown, but wanted to go to the storeroom of a well known manufacturer but hadnt found the time. After some research and reading reviews decided to take a chance on this mattress rather than just keep waiting for said showroom to re-open, and are we glad we did. This mattress is wonderfully comfortable and a fraction of the price we were considering spending on the other mattress. With the price, the option to return if not happy and the 10 year guarantee you really cannot go wrong with this mattress. It is also considerably lighter than the one we were considering - a consideration as you get older, particularly in these strange times when you might only get something delivered to the door. My wife is sensitive to temperature at night and we have slept (or tried to sleep) on mattresses that seem to generate heat, and this was a concern with a mattress that included memory foam, but there has been no issue from that perspective. Others have commented on the smell of the mattress, but having left the mattress to "settle" and air for 24 hours, we didnt find this to be an issue. All in all delighted with this purchase and would recommend to others - so much so that we bought a second for the guest bedroom.

I was a little dubious at the beginning about this product because of reviews online and had to think before I purchased it but after a week I decided to just buy it as it comes with a sleep trial so its risk free (200 night trial)
The mattress is top quality, was surprised at how easy it is to unpack and get ready on the bed. After about 3-4 hours it was in its full size and ready to sleep. The best thing to do is leave the window opened so room is well ventilated as it has a new sort of smell at the beginning, I would say this lasts about 48 hours but can be longer.
The easiest way to allow this mattress to expand is to remove the top cover and let it breathe (tip that Emma gave me when I emailed them). The first time I used it I felt so weird sleeping on it (in a good way), it was so comfortable! It just goes to show how bad an old mattress is. I find it a little soft for me however you can receive a comfort layer (request these and Emma will send it free of charge) which can improve it and make it firmer and also add 14 days to the trial!
Has it made a difference to my sleep? Yes!
Would I recommend it? Yes!
Would I buy another? Yes!
Do I want to get out of bed in the morning? No

This is a fantastic mattress and extremely comfortable. Having bought a different out of the box mattress that seems to be on the TV all the time, I was really apprehensive about getting another as the first one was great for the first few months but then sagged in the middle and the springs became faulty. John Lewis were brilliant however and refunded me.
So onto this one - delivery was fantastic as always and contactless as I stayed downstairs.
The mattress is easy to turn around due to the 4 handles - 2 on each side which is a bonus. The quality is outstanding and the top cover is easy to remove and wash.
There was a slight smell for a couple of weeks but I regularly removed the cover to air the foam for a few hours and washed the cover so it smelt of my washing powder. This has now completely gone.
The firmness did take a while to get used to. I had a cheap firm mattress from a famous swedish store so this felt soft but after a few nights sleep, this wasnt an issue. I now sleep soundly.
Really pleased with this and with the 200 day trial and no quibble return - I feel very assured that this could finally be the one for me.
Highly recommended.