Therapur vs Slumberland Mattresses

I would not give this mattress any stars but the option is not given, we selected this mattress after using the sleep match machine which in Dreams own words (It's a super smart bit of wizardry that chooses the right mattress just for you and the way you sleep. ) this is the most uncomfortable hardest mattress I have ever had I explained to the sales advisor that I suffer with neck and spine problems and could not sleep on a hard mattress she said that the machine recommended a medium mattress we stupidly put our trust in this marvellous machines hands the sales advisor showed us various mattresses from the list that the machine had recommended we chose this mattress and was assured not to worry as we had the 40 days returns policy at no point was it explained that we would have to sleep on the mattress for 30 nights before it could be returned and loose the difference in money if you chose a cheaper mattress. Two days after receiving the new mattress we returned to the store saying I cannot sleep as the mattress is so hard my pressure points are numb and I have pins and needles we were told that the problem is out of there hands and I would need to contact customer services after finally getting through to customer services I was told that they would prefer us to sleep on the mattress for 30 nights to enable the springs to settle down I said when I tried the mattress in the store nobody told us to expect such a difference between the stores mattress and the one we would receive also on our second visit to the store my husband noticed that we had in fact been sold a firm mattress as I am so upset with the service we have received I asked for my money to be refunded I was told this would not happen I would need to choose another mattress and either pay the difference if it was more expensive or loose the money if it was cheaper and also pay for the delivery Please ensure when buying a mattress from Dreams you read all of the small print that you are given once you have made your purchase and also read the reviews on the website as you will see other people have had the same experience as myself, do use the Sleep Match machine as another sales advisor on our second visit to the store said how can a machine tell you what mattress you need I have been selling mattresses for years and do not go by what the machine says.

Amazing mattress that i didn't realise how much i needed! I had been having a bad back with our old mattress for several months but as it was only 4 years old i put off getting a new one. The back pain got to much so i figured that not only did i have to bite the bullet but i also needed to get it right this time, hence going to Dreams. We were helped by a very professional and friendly gentleman who showed us the Dreams mattress technology which helped us pick a mattress that i would have never though of myself, as I've always chosen a hard mattress. The gentleman explained how the mattress should be supporting my back and gave us plenty of possible mattresses to try out. Not only did we pick a mattress but we also picked pillows which to my surprise has been the best pillow i have ever had, I'm very fussy when it comes to pillows and in the past i have found that not only does it take me weeks to adapt to a new one but it also will only last me a few months as they don't support my neck properly or become lumpy and my poor husband ends up inheriting it! Since receiving my wonderful Dreams mattress and pillow i have slept better than a baby, i cant wait to go to bed and hate having to get up! Also im happy to report no more bad back!!

An absolute game changer!!! So glad I invested in this mattress topper. I didn't want it for its cooling effect. I wanted to improve my sleeping comfort and be sure I was supporting all the main pressure points when I sleep.. iv been having problems with nerve pain down my left leg and I'm a back sleeper so found in a morning before I got my topper my back was particularly bad when I first got up..In less than a week of having this topper on my mattress I am "Pain free!!" Its like a miracle...its because it's totally contouring my lower back and supporting it...I would 100% recommend this Topper. Plus The salesman at the Chesterfield branch was AMAZING...So helpful I tried before I bought I had all the different options of toppers explained to me and so realised this was absolute the one for me. No pressure sales I was very happy indeed with the customer service of Drew a real knowledgeable salesman. Thank you. ??

We purchased a king size divan base and attachable headboard in store and, in summary, the store experience, the product, and the delivery process and all of the related pre delivery information have been excellent ... with just one niggle resulting in a less than 5 star review. This relates to the matching attachable headboard which also looks great and is excellent quality like the divan Ottoman base. That said, despite the delivery guys, who assembled everything, chocking the headboard as far from base as they could, the headboard still sits over the top of the base by about an inch. This results in the king sized mattress (that should fit perfectly) being pushed an inch down the base and hence results in the mattress overhanging the bottom of the divan base by just over an inch. It's not end of the world stuff but seems a pretty basic design flaw and, in our mind, results in the made up bed looking just that bit odd due to this small overhang.

We had an excellent experience at Dreams Slough from the moment we walked in. We were warmly welcomed, and Daljit took the time to understand exactly what we were looking for, including our comfort preferences and affordability. She guided us through the different options with patience and expertise, giving us time to think without ever being pushy. Her knowledge and attentiveness made the whole process simple and stress-free. Meanwhile, Jack kindly entertained our children, which allowed us to focus on choosing the right mattress. The team even offered us a drink while we waited which added a thoughtful and welcoming touch to the visit. Thanks to Daljit’s professionalism and Jack’s support, what could have been a challenging shopping trip turned into a smooth and enjoyable experience. Outstanding service all round. I would highly recommend Dreams to anyone looking for a new mattress!

Albeit expensive, what an absolutely fantastic mattress. We tried a few in the store (Llandudno) and were given loads of different tips, advice, and guidance, but this one really stood it for us in terms of quality, comfort, and price. We bought this alongside a King-sized ottoman and we could not be happier. Having used this mattress for just over two weeks, it's somewhat hard to believe, but we have slept-through the night every single night since we bought it, which isn't common for us! It is ridiculously comfortable, and just gets comfier the longer you lie on it. There is plenty of room to lie in comfort without disturbing the other person, and it doesn't seem to get too hot at night either. Despite the 1-star reviews - which I 100% disagree with - we have tried and tried to replicate the 'rolling over disturbs the other person' claim but it's just not true! The mattress seems to give a perfect balance when rolling over, and when awake or asleep, you can barely feel it. Once you're lying down, you just get comfier and you tend to stay in the same position without gettimg achey or fidgety which is great. I am a side-sleeper, and other half is a front-sleeper, and we adore this mattress. It suits us both perfectly. Our main concerns are that it is quite a tall mattress, so feels quite high off the ground/our bedside table at times (especially with our ottoman bedfeame), and extra deep fitted sheets only just cover the mattress on each side. We also just have a mattress topper, but are considering getting a full mattress cover (i.el wrap around the whole thing) instead, just to protect it that little bit more around the edges.

I wanted to use the mattress for a while before posting a review so after having slept on it for 2 months . - woke up after the first night and realised I got up without backpain. I have a crushed vertebrae and most mornings I ache so this was a good start. 60 nights later I have also discovered that if I have back pain after a day I go to bed and I wake up with less pain so the mattress is definitely aiding my aches very well. - I suffer from insomnia and yet again since having bought this mattress I have been sleeping so well that even those nights are getting less and less. When I do have sleepless nights it is so comfortable it doesn't bother me to lay awake and just listen to some relaxing music. I have medium firmness by the way. The one thing I have noticed is that the topper is not holding its shape all that well. It's only me using the mattress so that's a bit of a concern at the moment and something I will need to watch as the months go by. But after a lifetime of mattresses and back pain and sleepless nights this is the one and only mattress that so far has aided that THE BEST. Definitely worth buying if you have struggled with some of the same issues I have.

Delivery day felt like Christmas had come a week early. We spent hours in the Exeter store and the "regional floater", or, Corniche Steve I believe he said his name was. Excellent service and after hours of testing with combinations of pillows and a good 10 minutes on every other mattress, yes, EVERY, mattress in the store we were certain that this was the one. Took a few hours break and visited other local shops, none of which compared in quality of product, cleanliness of showroom or overall customer service. We returned a second time and headed straight fir this mattress and the rest is history. Took delivery today which again was a great experience. A call from the courier first thing to let us know today was still the delivery date, then another call an hour before arriving to make sure we were ready for them and then a quick and easy delivery straight to the bedroom. Benson, give Cornish Steve a bonus, he deserves it, and keep doing what you are doing. Your competitors are lacking behind and we will highly recommend you and your team to anyone looking to invest n their next bed. And now, if you don't mind, I'm off to sleep in this incredible bed for the first time.

This type of mattress was very new to me. I had my previous mattress for far too long and it was of the old style, 'standard' depth. So when I visited Bensons for Beds, both online and in person, I didn't know mattresses could be so high! I chose a firm mattress, because my previous mattress was semi-orthopaedic. I liked the technology of the Duo 1000 2-1 mattress and I slept on the 'warm' side. It definitely kept me warm during the night, to the point where I could sometimes push off the duvet! However, after a few nights, I soon realised that, as a 'side sleeper' I was feeling achy in my shoulders and in my hips when I awoke. I tried sleeping on my back and that was a bit better. I found that the firmness of the mattress was most suited to those who slept on their back, especially if you have a straight back. So I am very grateful for Benson's 40 night trial, which enabled me to return to their store and choose a medium mattress instead. Though expensive, it is worth investing in the right mattress for your body to get a good night's sleep, so you wake up rested, not achy. I shall review the new mattress separately in the near future.

We recently bought the Slumberland Orthopaedic Support Ultimate (Extra Firm) in a double. Delivery was excellent from start to finish. Communication was clear, it arrived within the expected timeframe and the delivery team were professional and efficient. The whole process felt very smooth. The mattress itself feels very well made and extremely supportive. My husband is already sleeping really well on it and finds the extra firm feel very comfortable. For me personally, I have fibromyalgia and I'm a side sleeper, so I'm still adjusting to the firmness. It is definitely very firm. I've experienced some lower back and shoulder ache in the first few nights, which I understand can be part of the adjustment period, especially with a mattress of this firmness. I'm hopeful it will soften slightly over time as we break it in, but I would say that if you have fibromyalgia or pressure-point sensitivity, it's worth spending extra time testing the firmness in store and considering whether extra firm is right for you. Overall, it feels like a high-quality, supportive mattress and we're pleased with the service we received.