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SleepSoul vs Sleepeezee Mattress Reviews

Compare SleepSoul and Sleepeezee mattresses side by side: owner satisfaction, support, durability and price, based on aggregated customer reviews.

Checked byBecky Reeve, Staff Writer, Mattress Expert
SourceCompiled from WantMattress review data

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Brand

SleepSoul

Overall score4.7/5
Price range£159 – £478
Brand

Sleepeezee

Overall score4.7/5
Price range£299 – £2,299

On aggregated owner reviews the two are level at 4.7 out of 5, so the choice comes down to price, trial and guarantee.

Head to head

Both ranges are sprung throughout, so the difference is in the comfort layers on top and in price. Only Sleepeezee offers latex, in 1 model. SleepSoul runs from soft-medium to firm, and Sleepeezee runs from soft to extra firm. Sleepeezee covers more of the firmness scale, which helps if two sleepers need different feels. SleepSoul is clearly the cheaper way in; Sleepeezee's range starts well above it. At the top end Sleepeezee goes further still.

How they differ

SleepSoulSleepeezee
Mattresses we list1053
Price range£159 – £478£299 – £2,299
Owner rating4.7 out of 5 (2,855 reviews)4.7 out of 5 (5,750 reviews)

Mattresses only. Ratings are the review-weighted average across each brand’s mattresses on UK retailer sites. Prices read 17 October 2026.

SleepSoul

SleepSoul is one of the newest manufacturers to make a splash in the last few years, entering the arena at the start of the first lockdown and rapidly expanding through its use of existing supply chains provided by its parent company, Birlea. Since inception SleepSoul has rapidly gained a strong market position in the bed in the box space, competing directly with other popular manufacturers like Eve, Simba and Nectar.

SleepSoul are not sold directly and are instead sold through a host of retailers up and down the country in both online and offline capacity where the price of these mid-tier priced products tend to get carved up down to the lowest pound as everyone reaches to capture the sale.

Sleepeezee

Sleepeezee has been making mattresses in the UK since 1924, and is one of only two mattress brands in the country to hold a Royal Warrant for supply to the Royal Household. The company is based in Rochester, Kent, and still manufactures its beds in the UK today, which is something that has become increasingly rare in a market now dominated by imported bed in a box products.

The range is broad and covers pocket sprung, hybrid and memory foam models, with the Hotel Collection and the Cooler collections sitting at the more popular end of the lineup. Sleepeezee also licenses a Jeff Banks range that brings a designer name to the traditional pocket sprung mattress format.

SleepSoul owner satisfaction

Owners are mostly happy with the SleepSoul range, and the praise is much the same across it: comfort, value and a box that is easy to unpack. One Bliss 800 owner called it “Good quality and excellent for the price”. Another found it “very easy to manage, open and soon plumped up”.

Firmness is the recurring complaint, and it runs both ways on the same model: one Bliss 800 owner wrote that it was “not medium as advertised. It's soft.” Another found the same mattress “Far more firm than the description suggests”. A few owners find them warm at night. The other complaint that keeps coming up is edge support, mostly on the Comfort 800 and Heaven 1000, and a few owners across the range say they can feel the springs. One Comfort 800 owner wrote that “the unsupported edges are annoying”.

SleepSoul supportiveness

Supportiveness is at the forefront of SleepSoul design, with pocket spring support structure taking centre position in the lineup and offering a great variety of tensions ranging from medium to firm in their more popular offerings. The open coil variants perform less well however, do feature at a price point making them a great option for those on a budget,

The support layer in much of the range is able to be compacted and rolled, giving you a tighter package come delivery that saves on logistical and delivery costs that can be passed on to you.

SleepSoul durability

Owner reviews of the range go back years, and those that mention wear are split. One owner bought a second SleepSoul about five years after the first and said the original was “STILL as good and cosy as new”. A small number report a dip or sag forming within the first few months.

To offset this concern, SleepSoul has developed a 10 year warranty to accompany the purchase of mattresses in the range. This warranty should go a considerable way to alleviating the worry over sagging and will help establish SleepSoul as a leader in the industry.

SleepSoul best offers

We've managed to find the following top deals from across the web on SleepSoul mattresses.

Sleepeezee owner satisfaction

Owners are mostly happy with their Sleepeezee, with comfort the thing they write about most. "Firm but not too firm", one owner wrote, and "like sleeping on a cloud" is a phrase that keeps turning up. Bad backs come up a lot too, usually from an owner saying the aches have eased: "No more back pain in the morning", as one put it.

The main complaint is firmness that does not match the label, and it runs both ways. "It is far too soft to be advertised as a firm", one owner wrote of a firm-rated pocket sprung model, while another headed their review "Much firmer than you think". Several also found the mattress that arrived firmer than the one they had tried in the shop.

A smaller number report a dip forming early: one owner wrote that theirs "had dipped in the middle after a few weeks". The trial period varies by retailer, and a few owners who wanted to swap were frustrated at having to wait 30 days before they could exchange.

Sleepeezee supportiveness

Sleepeezee builds its mattresses around pocket spring units in most of the range, with counts running from about 1,000 in the entry level models up to 9,500 in the higher end Memory Ultimate range. The higher spring counts are not just a marketing number; they genuinely improve how closely the mattress contours to the body, which matters more for lighter sleepers who need the springs to react to less pressure.

Above the springs, Sleepeezee uses natural fillings such as wool and silk on the better models, which adds a layer of give without softening the core support. The firmness options run from soft through to extra firm, so most buyers will find a version that suits their preferred feel.

Sleepeezee durability

As a UK manufacturer with a hundred year trading history, Sleepeezee has the kind of build quality that is hard to find in newer direct to consumer brands. The mattresses are hand tufted on the better models, which stops the fillings from shifting over time and is the main reason traditional mattresses last longer than their budget counterparts.

The Royal Warrant is not handed out to brands whose products fall apart, and the consumer mattresses use the same construction methods as the ones Sleepeezee supplies to the Royal Household. Some owners are on their second or third Sleepeezee and say how long the last one went: "My last sleepeezee lasted 30 years", one wrote, and another said their old one "lasted 15yrs". Others report a dip forming within the first weeks or months: one owner wrote that theirs "dips and sags after about six months".

Sleepeezee best offers

We've managed to find the following top deals from across the web on Sleepeezee mattresses.

  • Dreams
    Up to 50% Off Season

    *SLEEPEEZEE*

  • Mattress Online
    Up to 55% Off Sale

    *SLEEPEEZEE*

  • Mattress Next Day
    Up to 70% off Big Brands

    *SLEEPEEZEE*

Owner reviews of SleepSoul mattresses

5 Heather

This is a really comfortable, good quality mattress. When it arrived (in an amazingly small box), the mattress was well wrapped up in plastic and there was a little tool to slice the plastic open without slicing the mattress, plus instructions for the mattress. It was simple and straightforward and the mattress was ready to sleep on in just an hour or so. There was no obvious chemical smell, just a slight whiff if I put my nose right on it as soon as it came out of the wrapping. I haven't been bothered by any smell when sleeping on it. I bought it as an urgent need because the old one was giving me back pain. After two nights on this mattress, the pain was gone and i've had a couple of weeks of very comfortable nights with much better sleep so far. The only thing i'm not so pleased with is the edges squish down when you sit on them. I guess they have to in order to fit inside the small box but I prefer the edge of a mattress to keep its shape when I sit on it. It's not a major problem as I sleep alone but if I shared it and had to sleep near the edge, i'd feel as if I was going to roll out of bed. I'd want a king size if I was to share it. I will also get a mattress topper just to increase the comfort factor even more (and to fulfil the conditions of the guarantee). Overall, I am very happy with this mattress, it's great to feel comfortable and well supported. With the discount, it's amazing quality for the price. So glad I bought it; my back thanks me every morning.

5 Fraser

Good Points: It's the first new mattress I have had in years and its quite a difference but theres lots I like about the change: - The mattress is very supportive of my body, I'm 5'11 and weigh nearly 100kg's, support matters! - It feels stable and doesn't make me roll to any low spots - The mattress is far lighter than I anticipated so rotation by myself is really easy, especially with the handles - It keeps me warmer which during the late heat was a bit of an issue but I think I'll appreciate it during the winter - It arrived rolled and it was easy to remove and set up in no time Improvement Points: There are a couple of things but these are very minor, and they are just my views: - The handles, despite the low overall mattress weight dont feel very sturdy and I worry I'll rip them clean off - The measurements indicate the mattress depth, and was made very clear on the website, but depite my measurements it was still a shock to see such a deep mattress having been used to very thin one for years - I think I remember seeing it mentioned as being on the firmer side of things but compared to my previous mattress this is much softer (not necessarily a bad thing, just didnt expect it is all) Thats it really. As you can see the negatives for me are very minor and I would overall highly recommend the product.

4 Christopher

The product itself is as expected, it was delivered vacuum packed in a box as tall as the mattress is wide and rolled up, so it doesn't take up too much space and is just small enough for the average male to handle. It is of cause a bit on the heavy side so probably be a good idea to get help if moving up stairs but is easy enough to slide up the stairs on its side. The box contains the mattress along with a handy safety knife to open the vacuum sealed bag and some documents. After removing the mattress from the box take care with the unrolling as it is a bit weighty and king of suddenly springs/flops the last 2 or 3 foot so have no breakables near the end if unrolling on the bead frame. When cutting the plastic try not to cut a large hole, doing this will allow the air to gradually enter the mattress and the mattress will safely spring back to it intended shape, then you can remove the plastic with the provided safety knife. The mattress boasts a 1000 pocket springs topped with memory foam so no need for a mattress topper as there's plenty of padding on top of the springs. I found the medium firmness of the mattress to be just right for me and after having the mattress for a month now I can confirm that I sleep better. The price was very competitive the quality it right for the price but the delivery let down experience a bit, the guy was unbelievably miserable didn't say a word to me, didn't smile (giving off couldn't care any less vibes) attitude was disgusting.

2 Trusted Customer

Improvement Points: I ordered the 120cm wide 'small double' mattress. Once unwrapped, it was clearly far too wide and would not fit on my bed frame, being around 125 cm wide. I know that foam mattresses take a while to regain their proper shape, however this has not been as quick as anticipated. As a the spare bed mattress, it has slowly change shape, and after about 4 weeks of resting and not being slept on, it is now about 122cm wide. It just about fits onto the frame.

1 Trusted Customer

Good Points: In the first year or so resonably comfortable but then it goes wrong... Improvement Points: After about 2 years the mattress has developed 2 distinct dips, about 3cm deep (after ~4 hours after getting about of bed. They are worse first thing) so at night you keep rolling back into them. I'm told : 'Over a period of time the body will create a natural impression on the mattress. This is known as settlement and is perfectly normal.' I dont beleive a dip that is deep enough to affect your sleeping position is normal and i didn't have this in a previous memory foam mattress. We only changed as we went up in bed size. So after 2 years use of a mattress that has a 10 year warranty I am having to buy a new one as this is unbearable to sleep on. Spend a bit more and get something better with reviews after a few years, not a few days.

Owner reviews of Sleepeezee mattresses

5 S Burman

I was just passing Dreams and having had a mattress for nearly 9 years didn't realise that it should be replaced having seen the advertising from the doorway. Rayanne immediately approached me with a smile and warm welcome to find out what I needed. I didn't really know and assuring me with her knowledge she explained how the process worked with regards to finding a new mattress to specifically suit my needs without any pressure, jargon or hard sales push. This was a fresh revelation. It was like she was a professional expert here to advise and guide. She showed me the mattress test that would give me some ideas to what would suit my body, preferred sleeping position and budget. All this was done whilst reassuring me of their Covid arrangements to ensure safety and make me feel safe and reassured. After using the machine for 3 minutes she went through the recommended mattresses. She was not rushed, but to the point, politely and in a friendly manner. She made me feel relaxed and not pressured into buying but with such professionalism, knowledge and guidance I knew that I now needed a new mattress. I tried several (with my own pillowcase cover that was sprayed) and she allowed me to go back and try them again to make sure I was happy with the purchase. She reiterated that even after the mattress was delivered I still had time to change my mind. Such a great experience. Relaxed, professional and knowledgeable. This is how all sales staff should be and what a great employee Rayanne is! More like Rayanne please!! I be back in eight years time to buy again!! PS Since buying the mattress (3 weeks ago) I have had the best sleep ever. The mattress was actually half the cost of the previous one I bought (from a reputable high street store)! I'm coming back to Dreams in future!

5 A Willox

My fiancé and I had recently moved into our apartment. We were very very keen to spoil ourselves on a new mattress as we are very much under the impression that you spend a third of your life sleeping. We decided to visit your Wandsworth bridge road branch in which we were welcomed in a friendly and warm manner by Riccardo. Firstly, he offered us something to drink in which we then had a chat around what we were looking for. He then advised us to give the sleep match tool a go so we could pin point the exact mattress to our specific needs. Once the process was completed he then showed us all the mattresses that the the tool advised on. Very patiently he carried around two pillows as myself and my fiancé tried out all the mattresses. Having a budget in mind from the start it was due the expertise of Riccardo that we decided to go over our budget and really spoil ourselves on a top end mattress, which we purchased. With regards to the delivery, unfortunately our order was placed on the 22nd of March, a few days before the lockdown. This ultimately had a massive impact on our delivery day which was meant to be on the 15th of April but due to COVID-19 we only managed to receive our order on the 8th of June. All I can say was that Dreams did keep us up to date and we were very much aware of the issues. We are very happy with our new mattress and our sleep has never been better, well worth the wait. Thanks so much! Regards Andy

4 Retrogal

I’m leaving this review to be as helpful to future buyers as humanly possible…the struggle is real! I started my journey at dreams with a Therapur 2600 polar mattress. Sadly it was WAY too firm for me (I’m 5ft 9 and 11stone). Gave me shoulder and neck ache and left me tossing and turning throughout the night. It was considerably firmer than the showroom model too. On the plus side, the cooling technology really did seem to work. Sent night sweats packing! I exchanged via the 100 night comfort and planned to go for the therapur 4600 (medium support) which seemed to have a much thicker topper with more give. Previously I ignored any mattresses in store labelled ‘soft’ as I wanted a medium comfort level. The manager of the store talked me in to trying the Beatrice (one of his favs). Although labelled ‘soft’, it has a very supportive base mattress with a memory foam softer topper which allows the body to sink in (stopping shoulder aches) yet isn’t overly soft due to the support from beneath. All in all, the comfort level of this mattress is ‘just right’. No more tossing and turning. Hooray! I would definitely describe it as a medium support, not soft. It’s also wonderfully thick so if you like to sleep high up, this is a great choice. (Stepladder may be required if under 5ft 5 though)…Works perfectly with John Lewis deep fitted sheets. Only negative - sadly it isn’t cooling like the Therapur. I do find myself waking up much warmer which will only get worse now we are coming in to summer. If the Beatrice had cooling technology I would give it 5 stars and never leave my bed again. So overall, I’m very happy with this one. Not cheap…the price of a small used car...but comfy. Hopefully it stands the test of time. Watch this space :)

2 Carpymick

I've had my matilda kingsize for 2 years. I bought it because I was suffering a lot of back pain n mold matress. My pain reduced slightly with this matress but I still woke up in pain. Stupidly, I assumed that this would be the case with any matress. I hadn't had a holiday in years due to caring responsibilities so hadn't slept in any other beds for comparison. Since the passing of my mother, I've been on a few holidays this last year and am amazed how much better my back has felt each time. I have been thinking that the matilda must be too soft for me because I recently got myself checked out and following xrays, was diagnosed with arthritis in my neck and lower back. However, I went away again a couple of weeks ago and when I got on the bed, I immediately said to my wife that I was really going to struggle because it was significantly softer than my matilda. I was mistaken...I wasn't pain free, but I was in significantly less pain than at home. This has convinced me that the matress isn't right for me. It's strange, because when I first get into bed it feels reasonably comfortable. Within a couple of hours I'm in pain, and then have to constantly change positions until I finally give up and get out of bed. I rarely manage more than 4 hours sleep. It's my fault really, because I should have changed it in the first 100 days. I now know that I need to buy a new one, but accept that I probably need to spend significantly more to get a suitable one, so I'm saving up! One other thing, I overhest a lot on this matress, I wouldn't get anything with foam or gel again.

1 Laura Barton

Extremely unhappy with the mattress and the customer service received – I bought a mattress in good faith that it would be suitable for me based on a lot of research and *mostly* good reviews. Also for the money, you would except it to be good quality. Unfortunately, the mattress is not fit for purpose as it dips so much on the sides that it is unusable. I cannot even get in and out of bed properly as I pretty much fall off the bed when I try to sit on the side! I have a disability as well which has been severely affected by this shoddily made mattress. I could not even get into bed on my own due to how badly it dips. I keep falling off. This has caused me so much distress and I am now massively out of pocket and have nowhere to sleep. They sent over someone to inspect it and they deemed it fine but it is definitely not fine. A brand new £1100 2200 independent pocket spring mattress should not dip that much on the edges when it is less than a month old - it should be sturdy and fully filled edge to edge. The company are making out like I am making this issue up, and they claim the mattress is fine as they do not want to refund me, but I have seen at least 2 other people have issued the very same complaint/ review. DO NOT BUY THIS MATTRESS - IT IS POORLY MADE & NOT FIT FOR PURPOSE - YOU WILL END UP OUT OF POCKET AND THEY WILL NOT REFUND YOU.

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