Harrison Spinks vs Eve Mattress Reviews

I have had this mattress for 5 weeks now. When I first unpacked it, there was a slight smell for a day, but since then it hasn't smelt at all. (It smelt of canvas which I found quite pleasant actually!) It feels nice and soft each night when you first get on it, but then can feel it supporting you. I guess this is what is meant by a medium-firm mattress. (My old mattress was over 20 yrs old; if anything it would have been rated as very firm!) I have had no problem sleeping with this mattress, no aches or pains when waking up. It is recommended to rotate the mattress once per week for 12 weeks, so I am still doing that. It is easy to do using the handles on the side of the mattress. No depressions in the mattress have appeared, and it still feels just like new. Although we have already had both hot nights and cold ones, I have never felt too hot or cold due to the mattress (obviously the duvet used is also going to make a difference). Overall I am extremely satisfied with the mattress, and with mattressonline.

To be perfectly honest, I'm not convinced but I think the problem is me, not the product. The mattress is clearly very good quality, but it's a lot firmer than I was hoping for and expecting from the soft/medium description. On the spare bed, which is a fully sprung base, it works reasonably well, which is why I haven't yet engaged the 60 day return option, but on the bed I ordered it for originally, which is a solid Ottoman base, it is way too hard. I'm sure that with use it will soften up, but it's still way too hard for me personally to sleep on comfortably and I doubt it will ever be that soft. Indeed, in desperation I ended up going to a shop and buying a much cheaper (and far inferior quality), softer mattress because I simply couldn't do 30 days sleeping on that mattress. I am going to contact Mattress Online today and enquire about swapping it for something softer.

Good Points: Quality is obvious. If we hadn't had a tempur for over ten years, I would say this is a really comfy bed and would be happy for its life time use. Albeit, only five years gauranteed! Having had a tempur though, I would probably revert back. Mainly due to spouse requiring that extra softness and a complete awareness removal from any turn/roll movement by partner. While this is a fantastic make and constructed with the Best Materials, we have been served well with the tempur and too be honest, can say, there aren't any regrets with the purchase. Improvement Points: Comparing this to our tempur, it would be difficult to separate, based on the very different structures. That said, a longer guarantee period would be an advantage. Price for price - this would be a distinct advantage.

We tried the mattress in the shop and picked it over the medium/firm version. However when the mattress was delivered it was so firm it caused my partner hip pain. We contacted mattress inline via the 60 day sleep guarantee and they swapped it next day. The service was 5* and reason we buy all our mattresses via them. The new mattress is the medium firm and is super comfy even after the first night. Makes me think the first was faulty it was that hard and nothing like the shop one we tried.

The mattress smells like a farmyard, not natural, and has made our bedding smell as well as the bedroom. This is not the natural smell the company claims, there is something wrong with the mattress. We cannot have the mattress removed from our home or changed for another month as the company wants to send somebody to check the mattress, but they cannot visit us for the next four weeks. Do not ever buy a mattress from Harrison Spinks unless you enjoy your bedroom and bed linen smelling like you are sleeping in a barn on a farm.

These really are very good mattresses! One of my main concerns was the reports and even some of Eve's own documentation regarding the new smell / odour of the mattress as from experience things that give off an odour tend to make me feel unwell pretty quickly, this mattress does give off an odour but apart from a slight headache on the first night it really hasn't affected me since. No the smell does not entirely disappear after 48 hours as some say, but it does get progressively better, make sure to air the room well and regularly, also move on the mattress to get air to pass through it... hopefully if you give this mattress a chance like us you'll find it very comfortable and super supportive, if this mattress can keep delivering this level of comfort and support for 10 years it will be money well spent. It is an expensive mattress though and I would have like to see a bit more attention to a few areas, the mattress has a removable washable cover and that's fantastic, but it means the handles are located under the mattress which means lifting the rather heavy mattress to access the handles, there needs to be a better solution here. We find the mattress firmness just right but others who try it think it would be too hard for them. Overall if this mattress does last out the 10 year guarantee period then I'll have to remember to come back to this review and give it the full five stars for Quality and Value For Money but for now it's too expensive and too new to go that far.

I wrote the following review on November 18th 2020 two weeks after using my Eve Sleep Hybrid mattress. Everything I said then still applies and I love the mattress. Brilliant product and fantastic sleep every night. I have been getting up every morning for nearly a year with back pain. Knowing I wanted a new mattress, searched the internet looking at all sorts of different products with varying prices. I looked at various reviews, but none seemed conclusive, so signed up for Which. A good move because Eve Sleep was not on my list. The review for the Premium Hybrid Mattress was exceptional. I ordered online, and the process was incredibly simple. It could not be better. Notifications of delivery were brilliant, and I even got a call 30 minutes before the delivery arrival. The guys were so good and polite. The mattress comes in a box, and the instructions give all the information in a truly clear manner on how to unpack and install on the bed. I left the mattress for 24 hours before using, although this is not necessary. I knew after the first night sleeping on the mattress, it was without any doubt a brilliant purchase. I have now been sleeping on my Eve Mattress for two weeks, and it is fantastic. I look forward to going to bed and do not want to get up in the morning. The whole experience from beginning to end has been exceptional. It is very reassuring to know there are still companies that give a faultless service and have a product to match.

We bought the original hybrid mattress double after reading Which reviews, it turned out to be a on the firm side for us so we returned it after around 50 nights. The customer service, ordering, delivery and return process was excellent. We are both mostly side sleepers, I experienced hip pain/pressure during the night and had to change position often and my husband just felt that it was too firm for him. We were still a little tired through the day and put it down to our personal discomfort in the end, the mattress was supportive and we had no back pains in the morning. I had ordered a replacement mattress so that we weren't left without anything to sleep on and contacted eve to return the original hybrid once we had a delivery date. The return process was hassle free and very efficient, we found that we were able to give three dates for the return and add any comments. In hindsight, knowing that the return was so well organised, we would have trialled the mattress for longer to see if it softened up a little or we adjusted to it more as it would still have been easy enough to organise a replacement if it was needed. I was just worried that our trial period would run out before we could get anything sorted but the process was much quicker than I thought. We have still to find the perfect mattress for us and do regret the return without persevering a little longer as the replacment that we did order is terrible.

Purchased is Mattress 27 days ago myself and my wife are still wakening up the Morning with the Same Hip Pains that we had before. So contact this company now 3 times but have been told after 12 Days you pay 10% so they want £56? Even if was going to take an other mattress if more expensive you pay the Difference iagree.. But if the mattres was say £200 Cheaper you don't get nothing for an exchange so that my reason that want Refund But Told they don't do Refunds.if get a other mattress you pay again the delivery cost again so Beforei even look at a mattress iam going to be £96 out of Pocket you pay the £39.99 exchange I'd rather Loose my £500 then Do Trading with this Company of vomet an other Panny.. The Parts they don't Tell you as for the chap on the phone that I spoke to this after noon was clueless apart from telling me not intiteled to any Refund he was so useless and I was about falling asleep with him and told him that three times your so slow am about falling asleep let me talk to some body else but refused as half the time I don't think he was even listening to my complaint and told him you are already steeling £96?? For nothing advent charge.. but must purchase from this shower that to be Honnest now wish had just stuck with Dreams for Bed Hastle Free and Delivery is free even if you don't want the Bed picked free and no Hastle Refund..So if your thinking in purchasing a bed you only get one chance or it's going to COST YOU.£100 For Nothing they Don't Have A Refund Policy..Will take your Money But Don't Expect Anything in Return yo Will Be The Same As ME £100 out of Pocket For Returning something you Seat on for Five Minutes and Thought that felt comfortable and right for you Remember that mattress in the shop has been sat on and tested probably Thousands of times Yes it Feels Soft and Comfortable.. You Then only Have 12 Days to change it..After that like me you will loose £95.. before you more for another..Take This On Board Before you Purchase Think Twice..A Company that only help if the Goods Are Flawed. It's would be your Word agenst There's..There's only one Winner with this Company it's not YOU..Sorry and will not be Handing over an other Penny..Will be Taken my Cusom To A company's not far from them that Delivery take 7 days not Three Weeks..Plus HALF the delivery time for FREE.. It's like a Dream,! Yes it is a Dream#Dreams for beds..T