Tempur vs DreamCloud Mattress Reviews

If you're seeking the ultimate in sleep luxury, look no further than the TEMPUR Pro Air SmartCool Luxe Medium Mattress. Pros: Unmatched Comfort: The TEMPUR Advanced Material contours perfectly to your body, providing pressure relief and exceptional support for a truly weightless feel. Cooling Sensation: The SmartCool technology works wonders, keeping you cool and comfortable throughout the night, even in warmer weather. Luxurious Feel: The plush, premium materials and generous depth create a luxurious sleep experience that's hard to beat. Motion Isolation: If you share your bed, you'll appreciate the minimal motion transfer, ensuring undisturbed sleep even if your partner moves around. Cons: Price: It's definitely a splurge, but the quality and comfort are worth it if you prioritize a restful sleep. Initial Firmness: It may take a few nights to adjust to the unique TEMPUR feel, which some might find initially firm. Overall: The TEMPUR Pro Air SmartCool Luxe Medium Mattress is a dream come true for those who crave a truly luxurious and comfortable sleep experience. Its combination of advanced technology, cooling features, and plush comfort make it a top contender for anyone seeking the best of the best. While it comes with a premium price, the investment in restful sleep and overall well-being is undeniable. Recommendation: I wholeheartedly recommend this mattress to anyone who prioritizes comfort, wants a cool sleep environment, and is willing to invest in a high-quality sleep solution. It's perfect for side sleepers, back sleepers, and those who experience temperature fluctuations during the night. If you're ready to elevate your sleep experience to new heights, the TEMPUR Pro Air SmartCool Luxe Medium Mattress is an excellent choice.

I’ve been sleeping on the Tempur Pro Air SmartCool Plus medium-firm 25cm mattress for a while now, and it has genuinely transformed my sleep quality. The first thing I noticed was how supportive it feels—it has that classic Tempur contouring, but with a more modern, responsive feel that doesn’t leave you “sinking” too much. The medium-firm level strikes a perfect balance: soft enough to relieve pressure on my shoulders and hips, but firm enough to keep my spine aligned. The SmartCool cover is a standout feature. It has a noticeably cool touch from the moment you lie down, and it actually maintains that effect throughout the night. I tend to overheat, but this mattress has made a real difference—no more waking up warm or needing to flip the covers off. Motion isolation is excellent too. Whether someone gets in, gets out, or turns over, the movement barely carries, which is ideal for light sleepers. The 25cm height feels substantial and premium without being overly bulky, and the build quality is exactly what you’d expect from Tempur—solid, well-crafted, and luxurious. Overall: A fantastic upgrade if you want pressure relief, cooling, and high-end comfort in one mattress. It’s definitely an investment, but one that pays off every single night.

Hi I have an adjustable bed. brought my last Tempur mattress designed for adjustable beds about 8 years ago. I was sleeping less than an hour a night for 18 months and even scared to go to bed due to chronic pain. Being disabled you get VAT relief on items to help with your condition. When I purchased my first Tempur mattress I got VAT taken off when I purchased it. Due to not being able to sleep flat from 4 major spine and spinal cord surgeries all leaving me in more pain and worse off from surgery. We could not afford a new Tempur mattress really the only silver lining was we would get the VAT taken off went to same store, we live in same home. Staff said they don’t do it when you purchase in store anymore and it would be down by customer services. I gave them evidence and they sent that off when we brought the new mattress that is specifically designed for adjustable beds. I phoned after delivery to check about how much the payments would be with the VAT removed. But was very unhelpful and said it was a luxury purchase and not due VAT off. I explained that we confirmed before we brought it with the guys in the shop and they said it would be deducted through customer services. The mattress has work wonders and I’m now getting 3 hours sleep a night. Which is nearly four fold. The woman I spoke to probably 2 wks ago said a manager whom could deal with this was going to phone me at some point but still haven’t heard anything. We did everything right to ask and check.

Bought this mattress from Dreams almost one year ago. As with every new thing, you’re excited and see only the good parts, in this case, how confy the mattress is, how you don't feel when your partner moves, etc. But there's something really wrong with this mattress and this is not only my opinion, my wife strongly agrees with me. As long as you are alone in bed, Yes, it's amazing, you are floating, no pressure points, great sleep. But, and this is a big BUT: The mattress slowly sinks under your weight, taking the shape of your body. But what happens when two bodies are next to each other? The mattress obviously sinks, obviously in the middle of the bed, creating a massive "valley" and your bodies will be dragged at the bottom of that valley. You'll wake up in the night, like sitting in a hammock, glued to your partner. The sides of mattress are staying high and firm and the centre of the mattress will be at it's lowest. You will climb towards the side, trying to get out from the valley, and you'll find yourself back in again and again. You might think we are heavy people! Yeah right, I'm 72Kg and 1.87m that something like 11 stones and just over 6ft, and my Mrs is 62Kg, so I don't think we are overwhelming the mattress in any way. If you sleep alone in your bed, Yes, best thing the money can buy. If you are a couple, big NO! We've bought the tallest one, paid a lot of money, and not even one year later we are 100% it has to go, reason why I've decided to leave this review. Best of luck.

It does support most of your body rather well overall but if you are a man with wider shoulders you will wake up with shoulder and pain in your ribs without getting a good night's sleep. After spending a lot of money to upgrade to this bed I am left very disappointed as I have done nothing but toss and turn all night in discomfort. I will probably have to try and find a zoned mattress topper to cushion my shoulders which are like hen's teeth in the UK. For the sheer price of this mattress I would have thought the comfort layers would have been slightly thicker and I am a bit annoyed I will have to shop for more items to get a good night's sleep on it. We were sold this mattress believing that it would reduce pressure points but it's barely done that and compared to the old one and has put a lot of pressure on my spine and rib cage. This was after using the sleep match feature in-store so I am really hoping this mattress softens up a bit here in the problem areas. The whole gimmick about it being having cooling features is complete nonsense too, If anything it's a lot warmer than any bed I have had previously, but I sleep with a fan on so that's not the end of the world. Overall not all that impressed considering the price of it, considering I had to take finance out to pay for it too. If these mattresses had zoned support they would be top notch but I don't think they are built for men with wider shoulders.

I did an awful lot of research into this mattress before deciding to buy. I was suffering from hip and back pain after a nights sleep and my sleep was being disturbed and I concluded that the DreamCloud would help - off course I could not try it out first but was aware of the class leading return option of 365 days so felt reassured. On arrival and because of Covid my mattress was delivered to my doorstep and as it was Kingsize and though it was shrink wrapped it was neither small nor light and took two of us to get it upstairs. We opened the box at both ends and lifted it off the DreamCloud which we then lifted onto the bed. The box contains a cutting tool to help you remove the shrink wrap and once you break the seal there will be a loud hissing noise as air is sucked into the mattress as it begins to expand - two of us kept cutting away the shrink wrap as it expanded and note that before you begin this process it is not easy to determine if your DreamCloud will be upside down. As we continued to cut away and remove the packaging the mattress continued to expand quite quickly. Our mattress was the right way up so once unpackaged we opened a window to let it air and left it unmade for several hours to give it as much time as possible to expand. They say some brands of shrink wrap mattress give off a nasty smell once opened but that was certainly not the case with the DreamCloud. It was probably 7 hours before we made the bed up for sleep and it looked almost fully expanded though it would continue to expand over the next couple of days. They say you have to give any new mattress a good few days of use before you can begin to appreciate it (or not) and I have to admit that at first I felt it was no better than our old mattress and this was worrying. At 11stone in weight I felt the DreamCloud was quite firm whether I lay on my back, stomach or side and it was noticeably deeper than our old mattress at 29cm and firm all the way to the edges and I was still in pain. I was honestly thinking of sending it back. Three months on and I am very happy with the DreamCloud and I have no pain at all when I wake up and I am certain the DreamCloud is a big part of the reason. It still feels quite firm so I feel I am on not in the mattress so it is easy to change sleeping position. My partner is also happy. In terms of roll together it is not an issue so your comfort is not reliant on your partner and if they move it does not disturb you unless perhaps you are very close when you might notice. At three months they advise turning the mattress (not over, but round so the head end is at the feet end) and I easily managed this on my own using the grab handles that are not flimsy. So in summary I am glad I did my research and I am happy with the DreamCloud. Note that we have a slatted bed and my research highlighted that the slats were too far apart at 5 inches so whilst waiting for delivery I measured up and ordered plywood panels which I placed on top of the slats in readiness for my DreamCloud.

After hours and hours of trying to find the right mattress online I decided on this brand, I bought the - Double DreamCloud luxury hybrid mattress. Wow, I'm so glad I did, I suffered a serious motorcycle accident many years ago, suffered a serious spinal injury and for the last 2 years or so I've only been able to sleep on my left side, I was struggling, I happened to mention it to my Dr, he replied, it could be your mattress, it may not be supporting your body correctly and your posture could be all wrong. After he told me that, I thought I've got to try a really good quality mattress then, so, like I say I did alot of research on these types of mattress, this company had really good reviews and the cost to be honest was a lot lower than other top brands out there. So, the mattress came, it is very heavy, we unrolled it and left it a good 36 hrs, the wife walked on it, as it states doing that releases it too. The 1st night, my body wasn't use to it, I did sleep, but as before still only on my left side, i usually sleep with 2 pillows, but the 3rd night, I threw 1 on the floor, I didn't need it, by night 5 or 6 i woke up in the morning on my right side, wow, i havn't woke up on my right for years, no pain! It's been a few weeks now since we got it, I am now able to sleep on whatever side I want, no pain, no waking up with muscle spasms, this mattress is brilliant! honestly, It has changed my life! I wake up with no pain, no lack of quality sleep. Just wish I'd bought it years ago. The wife loves it too, she doesn't want to get up :) lol. The mattress moulds to your body with a firm but comforting feel, Honestly, if your looking to buy one, you won't be disappointed, best nights sleep ever! 5 star mattress 5* service too!!

I initially had a Dreamcloud Mattress at the end of 2023. From Day 1 it was comfortable and no problems with the settling in period these Companies talk about. After about a month, I noticed that a hollow had started to form where I slept and the side of the mattress had become rather soft and no longer supported me when sitting on the edge of the bed to dress. Being disabled, that is the only place I can sit comfortably to dress as I don’t have any chairs in the house. Over the following month, the sag on the side of the mattress got worse and I am far from being a heavy person. I got to the point where I started sliding off the mattress whilst trying to dress. Hence before the 100 day trial was up, I returned the mattress as being unsuitable. Over the following 6 months I tried 3 other Mattresses. All the sales demonstrators talked about how comfortable, soft and supportive they were, which if you laid on your back they were. But in reality, I am a side sleeper and as soon as I turned on to my side, it was like trying to sleep on a sheet of metal. You could feel the Springs digging into your shoulders. By the time I had got to trying the third Mattress, I was now in real pain with my shoulders and neck and was now just hurting when I went to bed. All 3 beds were classed as Medium Firm, just as the Dreamcloud, but non of them gave me one decent night’s sleep. I got to the stage where I was dreading having to go to Bed; despite how tired I was. These were not Cheap Mattresses, 2 of which were twice the price of the Dreamcloud and all were well known Brands. In desperation, I decided to go back to the Dreamcloud. After all, despite the hollow and sliding off the edge, I was sleeping reasonably well. The new Dreamcloud arrived and I was looking forward to my first night’s decent sleep in over 6 months. However, that was not the case and unlike the first time I tried a Dreamcloud Mattress, it took 3 nights before I managed to get any sleep. This mattress; unlike the first one, seems a little firmer and after 7 weeks there are no signs of dipping/hollows. Any pain felt in my shoulders when I turn onto my side is a result of muscle strain/damage from using the other 3 mattresses and is gradually starting to ease. It will take some time, but this mattress is not adding to it. PS not given it 5 stars as I am waiting a little longer to see if it dips.

Absolutely the most awful, problematic brand I’ve ever bought from. I purchased the mattress bundle, it came with the platform bed, two pillows, mattress protector, duvet and duvet cover set all in white. The delivery itself was straight forward and easy enough, the single items were delivered separately from the mattress. The mattress arrived a couple of days after. Straight away I was surprised at the low quality bed frame. But I went along with it as there would be no excuses if I had a matching mattress with the same brand bedframe. So I let the mattress breathe for almost 4 days in order to make sure it was fully plump and ready to sleep on. The bedding set I must say feels very very nice. But that’s it. The mattress is nice enough as it’s very thick and high but it’s too soft but the borders of the mattress it’s more rigid and firm so if you’re sharing a bed you’ll have a part on your side that’s different than the rest of the mattress. The duvet and the pillows are the most awful quality I’ve ever encounter. The duvet has thick scratchy borders that if gets caught on skin causes major discomfort and the pillows is of very cheap filling, cut into tiny pieces bits of foam, almost looks like what is left over stuffed together inside a thin see through cotton lining. The cover is thick and uncomfortable and has some thick scratchy fabric running through the middle around the whole mattress so very uncomfortable. Needless to say I contacted customer service and explained I’d want to return the bed frame pillows and duvet and they sent me a copy and paste message about the comfort of the mattress. I then had to resent the email asking them to READ my email because they clearly didn’t understand my request. They told me to persevere with the mattress and the other items were not returnable. A few months pass by and I ask them to return the mattress as I was unhappy. This was straight forward and it was arranged quickly. A few weeks later I started to notice small bits of foam scattered around my bedroom floor. Upon inspection it was basically the pillows falling apart. I since then asked for a refund. The last few days I’ve been noticing a sinking feeling when I’m laying down in my new mattress (which was also one of the reasons I wanted to return the dream clouds as it was sinking through the middle), and I checked the platform bed to be shocked yet again that the middle beam that holds the slats together were SO loose, from the middle metal legas that I’ve had enough with this company. I’m so tired of having to contact these people to sort these issues out. plus dream cloud is just the mattress. The other items are NECTAR branded. What is going on dream cloud? Why are you selling such cheap awful products on your website? The only think you should be selling is the bedding set which is nice but the rest I have to say the quality is simply appalling.

DO NOT BUY FROM DREAMCLOUD!! If I could I would give them negative stars. It has been a nightmare dealing with them, specifically management. I bought two single mattresses which were delivered on 30.08.24 and after 8 nights of sleep it was confirmed they were uncomfortable, too warm, tilted to one side, sagged in the middle and provided no support as claimed on their website. I contacted them for a full refund for both mattresses on 9th of Sept. They tried to offer a 60% discount on both or one of the mattresses which I refused due to both being very uncomfortable to sleep on. I was given confirmation of a return and refund being accepted via the phone and by email once the two mattresses were collected. However, a day later they back tracked saying a return was not possible for both mattresses given their policy of one item return per household. At no point was I informed about this via the initial phone calls or emails between myself and Dreamcloud, which they later claimed that I was. They have recordings of all calls so they know that during our conversations a refund was agreed for both mattresses. After receiving the email to say the return and refund of both mattresses is no longer possible, I called and spoke to them again and was reassured there was a mistake on their side and that the collection had been booked for both mattresses and I just had to wait to be contacted by their collection team and not to worry and once it was collected I would receive a full refund for both mattresses. The person who confirmed this said she will contact me back and clear up the misunderstanding on their side. Again, they emailed back saying management is refusing the refund for both mattresses even though it had been finalized and collection was booked. Today I was advised the only way to get a refund is to make a formal complaint to the management team and wait for a reply. It has only been 11 days and the mattresses are uncomfortable, warm, it tilts on one side so you feel you are sinking more to the right side, it sags in the middle and provides no support. Compared to the old mattresses which we have had for years, this feels worse. Do not buy from DreamCloud, do not fall for their false advertising regarding how comfortable, supporting and breathable the mattress claims to be. The customer service team are professional but were unable to solve this issue which is worrying if you are planning to keep your mattress for the whole 365 days trial period that claim a refund is possible. Also, beware if you are buying more than one mattress or item their policy states you can only refund one per household, regardless of how long you have had the item or if it is uncomfortable or fit for purpose. This policy makes no sense as more than one person lives in house hold so if you are buy more than one mattress or other items you will only be able to refund one even if more than one are faulty and do not match what they have claimed and advertised on their website. DO NOT BUY from DreamCloud, I cannot stress enough how much I regret purchasing from this company.