Therapur vs Relyon Mattress Reviews

I would not give this mattress any stars but the option is not given, we selected this mattress after using the sleep match machine which in Dreams own words (It's a super smart bit of wizardry that chooses the right mattress just for you and the way you sleep. ) this is the most uncomfortable hardest mattress I have ever had I explained to the sales advisor that I suffer with neck and spine problems and could not sleep on a hard mattress she said that the machine recommended a medium mattress we stupidly put our trust in this marvellous machines hands the sales advisor showed us various mattresses from the list that the machine had recommended we chose this mattress and was assured not to worry as we had the 40 days returns policy at no point was it explained that we would have to sleep on the mattress for 30 nights before it could be returned and loose the difference in money if you chose a cheaper mattress. Two days after receiving the new mattress we returned to the store saying I cannot sleep as the mattress is so hard my pressure points are numb and I have pins and needles we were told that the problem is out of there hands and I would need to contact customer services after finally getting through to customer services I was told that they would prefer us to sleep on the mattress for 30 nights to enable the springs to settle down I said when I tried the mattress in the store nobody told us to expect such a difference between the stores mattress and the one we would receive also on our second visit to the store my husband noticed that we had in fact been sold a firm mattress as I am so upset with the service we have received I asked for my money to be refunded I was told this would not happen I would need to choose another mattress and either pay the difference if it was more expensive or loose the money if it was cheaper and also pay for the delivery Please ensure when buying a mattress from Dreams you read all of the small print that you are given once you have made your purchase and also read the reviews on the website as you will see other people have had the same experience as myself, do use the Sleep Match machine as another sales advisor on our second visit to the store said how can a machine tell you what mattress you need I have been selling mattresses for years and do not go by what the machine says.

After 10 years with our old OTTY mattress, it was definitely time for a change. I had started waking up with shoulder pain and knew we needed something more supportive, so we visited the store to find the right replacement. The service we received was outstanding. The sales advisor took the time to understand our needs and guided us through the different options without any pressure. I was feeling quite dizzy that day, and her kindness really stood out—she offered me some water and encouraged me to take my time rather than rushing the decision. We eventually chose the Therapur ActiGel Polar 2000 Combination Mattress, and it has been one of the best purchases we've made for our home. From the very first night, it felt incredibly comfortable and supportive. The mattress provides excellent pressure relief for my shoulders while still giving great overall support, and the cooling ActiGel layer helps keep the temperature comfortable throughout the night. We're both sleeping much better, waking up feeling more refreshed, and my shoulder discomfort has improved significantly. The combination of expert advice, excellent customer service, and a fantastic mattress made the whole experience a pleasure from start to finish. I would highly recommend both the Therapur ActiGel Polar 2000 Combination Mattress and the team who helped us choose it. Five stars from us!

Amazing mattress that i didn't realise how much i needed! I had been having a bad back with our old mattress for several months but as it was only 4 years old i put off getting a new one. The back pain got to much so i figured that not only did i have to bite the bullet but i also needed to get it right this time, hence going to Dreams. We were helped by a very professional and friendly gentleman who showed us the Dreams mattress technology which helped us pick a mattress that i would have never though of myself, as I've always chosen a hard mattress. The gentleman explained how the mattress should be supporting my back and gave us plenty of possible mattresses to try out. Not only did we pick a mattress but we also picked pillows which to my surprise has been the best pillow i have ever had, I'm very fussy when it comes to pillows and in the past i have found that not only does it take me weeks to adapt to a new one but it also will only last me a few months as they don't support my neck properly or become lumpy and my poor husband ends up inheriting it! Since receiving my wonderful Dreams mattress and pillow i have slept better than a baby, i cant wait to go to bed and hate having to get up! Also im happy to report no more bad back!!

An absolute game changer!!! So glad I invested in this mattress topper. I didn't want it for its cooling effect. I wanted to improve my sleeping comfort and be sure I was supporting all the main pressure points when I sleep.. iv been having problems with nerve pain down my left leg and I'm a back sleeper so found in a morning before I got my topper my back was particularly bad when I first got up..In less than a week of having this topper on my mattress I am "Pain free!!" Its like a miracle...its because it's totally contouring my lower back and supporting it...I would 100% recommend this Topper. Plus The salesman at the Chesterfield branch was AMAZING...So helpful I tried before I bought I had all the different options of toppers explained to me and so realised this was absolute the one for me. No pressure sales I was very happy indeed with the customer service of Drew a real knowledgeable salesman. Thank you. ??

We purchased a king size divan base and attachable headboard in store and, in summary, the store experience, the product, and the delivery process and all of the related pre delivery information have been excellent ... with just one niggle resulting in a less than 5 star review. This relates to the matching attachable headboard which also looks great and is excellent quality like the divan Ottoman base. That said, despite the delivery guys, who assembled everything, chocking the headboard as far from base as they could, the headboard still sits over the top of the base by about an inch. This results in the king sized mattress (that should fit perfectly) being pushed an inch down the base and hence results in the mattress overhanging the bottom of the divan base by just over an inch. It's not end of the world stuff but seems a pretty basic design flaw and, in our mind, results in the made up bed looking just that bit odd due to this small overhang.

A bit extreme perhaps but I've waited a full year before posting this review. When we were looking for a mattress, I read lots of reviews from people who were reviewing something they'd only slept on for a couple of days or perhaps weeks and I didn't find these especially helpful. This mattress wasn't our first choice, we'd originally bought a different one that unfortunately turned out to be faulty. As a side note, Dreams were absolutely brilliant over this - after I reported the issues, we had an engineer visit within a couple of days and it was quickly confirmed that our original purchase had been duff. After our initial bad experience, we didn't want to have a straight replacement, so we re-visited our local store (Chester) to have another look at the potential replacements they had on offer. The sales team there were fantastic, we saw the same advisor who'd helped us on our initial visit - we explained the situation so she knew she wasn't going to earn any commission from helping us but she was wonderful, she spent ages with us and really gave us fantastic service - huge thanks to her! So, at last to the point. I wouldn't have considered a soft mattress, if we hadn't been directed to it by the sleep match machine but our initial impression was excellent, the mattress felt sturdy and well made as well as being very comfortable, although not particularly 'soft'. A year on and we are so, so happy with our choice! My husband's back pain has gone, as has my neck and hip pain - I've packed away the knee pillow that I was having to use to reduce the aches I was feeling with our old mattress. After a few weeks, the pillow top did soften up - I'd been a bit nervous about this happening as I didn't really like the idea of a soft mattress but I needn't have worried, every night is like sleeping on a huge, incredibly supportive marshmallow, it's just lovely. I've never slept better and I wholeheartedly recommend the Highbridge.

Let me start by saying that I've owned this mattress since 28/11/21 So I'm in a pretty good place to review after just about 4 years of owning one. We bought this mattress after popping into a brick and mortar Dreams store and after much testing around the showroom we found that this one was the best by a wide margin. We prefer medium firm between us and some of the feature we were looking for were: - Being able to move around in the night without disturbing the other - Quiet, so no creaking of springs or scrunching of fabrics - Soft, quilted feeling top fabrics - Firm supports that didn't make you feel like you were being swallowed - Body heat distribution so that you didn't get really warm and uncomfortable when trying to sleep - Durable. I'd bought a lot of relatively cheap mattresses before springing for the Bridgwater and was hoping to get more than a handful of years before it started to sag and develop dips etc. Well. 4 years in and the thing is still pretty much perfect. We love this mattress! There's hardly any wear on it at all in spite of almost nightly use since the day it arrived. When I sit down on it, it's still as medium firm as the day we bought it. I'm a tall, heavy bloke and my wife is around half my weight so it'd be easy to tell if the durability was poor because our old mattresses started to look a bit like a skate park ramp after 4 years but the Relyon hasn't so much as developed a dip where I sleep. How's that for durability? This is a high-quality, very comfortable, super durable mattress that's still going strong 4 years in. If you're looking for something comfortable, quiet, firm and doesn't feel like a bouncy castle when your partner gets up for a glass of water in the night, this is the one for you. Cheers Dreams and Relyon!

After trying the same mattress owned by a family member, I was keen to get one of my own. I've always preferred sprung mattresses but I'm not getting any younger, so hard to consider something a bit softer. However, I find memory foam extremely hot and it doesn't support the body. A natural latex-sprung matters seemed like a good compromise. I have not been disappointed. The mattress is firm enough to give good support, while being soft enough to avoid aches. Also I like that the mattress is quite thick, as it adds height to the overall bed, which keeps me away from the ground level cold air, and makes it easier to get in and out of bed. A big plus point about this a mattress is that it works well with my adjustable bed frame. The mattress, despite its thickness, adjusts with relative ease. Obviously a thinner mattress would be more suited to an adjustable bed frame, but I'm very happy with this combination and it works very well. So far, this has been the best matress I have ever purchased, and I plan to buy more for family members in the near future.

Used this pillow for just over a week now, previously my neck was very painful and I would wake up through the night with what felt like cramp in neck and lower head, but since I've been using this pillow it's all easing off now, I'm sleeping much better, feel a lot more comfortable and have less pain in my neck which I think will diminish over time. Highly recommend this pillow for anyone who suffers neck and head pain, I know it's expensive but it's better than constantly buying other pillows that don't help, I have quite a collection of different pillows now and this is the one I'll be sticking with for sure!

From our first visit to Dreams in Aylesbury the entire process could not have been handled any better by Dreams staff, Sean was excellent, listened to our requirements and steered us in right direction and we are delighted with ourRelyon Mattress, very comfortable, we should have made the purchase earlier for did not realise how our old mattress needed replacing, will not make the same error again. Delivered exactly when promised by caring, careful delivery staff and taken direct to our bedroom and placed in position with old mattress removed, first class service throughout the process. Thank you Dreams