Therapur vs Flaxby Mattresses

I would not give this mattress any stars but the option is not given, we selected this mattress after using the sleep match machine which in Dreams own words (It's a super smart bit of wizardry that chooses the right mattress just for you and the way you sleep. ) this is the most uncomfortable hardest mattress I have ever had I explained to the sales advisor that I suffer with neck and spine problems and could not sleep on a hard mattress she said that the machine recommended a medium mattress we stupidly put our trust in this marvellous machines hands the sales advisor showed us various mattresses from the list that the machine had recommended we chose this mattress and was assured not to worry as we had the 40 days returns policy at no point was it explained that we would have to sleep on the mattress for 30 nights before it could be returned and loose the difference in money if you chose a cheaper mattress. Two days after receiving the new mattress we returned to the store saying I cannot sleep as the mattress is so hard my pressure points are numb and I have pins and needles we were told that the problem is out of there hands and I would need to contact customer services after finally getting through to customer services I was told that they would prefer us to sleep on the mattress for 30 nights to enable the springs to settle down I said when I tried the mattress in the store nobody told us to expect such a difference between the stores mattress and the one we would receive also on our second visit to the store my husband noticed that we had in fact been sold a firm mattress as I am so upset with the service we have received I asked for my money to be refunded I was told this would not happen I would need to choose another mattress and either pay the difference if it was more expensive or loose the money if it was cheaper and also pay for the delivery Please ensure when buying a mattress from Dreams you read all of the small print that you are given once you have made your purchase and also read the reviews on the website as you will see other people have had the same experience as myself, do use the Sleep Match machine as another sales advisor on our second visit to the store said how can a machine tell you what mattress you need I have been selling mattresses for years and do not go by what the machine says.

I purchased this bed as a necessity following admission to hospital. I suffer from arthritis in my 5th, 6th and 7th vertebrae as well as my back, which means I have to have a really good bed to meet my needs. Neither can I lie on a bed which has buttons. I also suffer from night sweats and even though my last bed was cooling, it does not compare. Even with the Dreams mattress protector this bed still has the cooling effect, which I haven’t found elsewhere. The temperature control is a big issue for me Having trawled round various well known bedding shops I was very reluctant to buy as I was concerned that I would not be able to change it if I found it not to be suitable. Eventually I ended up at Dreams whom I understood now to be part of the Tempur group. The lady assistant could not have been more helpful and her customer service was impeccable. Having already tried so many beds I was very sceptical. I was surprised to find that the one I chose seemed to meet all my needs and was reasonably priced for such a high quality bed. The assistant reassured me that if I had any problems I could return it. The delivery was great and the men could not have been more helpful, contacting me at each stage. My first few nights I thought I was going to have to return it but after that the bed seemed to settle quickly and I have slept better than before. Since then I can honestly say that I have not woken in the night with pain in my back as a result of my bed. I am delighted with my new bed and would highly recommend. I purchased the pillows recommended to me too for my arthritic neck and to date I have not woken in the night or in the morning with bad neck pain. I could not be more delighted with my purchases from Dreams.

I have been using this mattress for about a month now, and it is in truth, the best mattress I have ever slept on. I'm a restless sleeper, and while I fall asleep on my front, I wake up on my side so I really need something where I can lie on my shoulder without it feeling like it was getting trapped or pinched underneath me. The mattress provides just the right amount of support and softness that I can move onto my side in the night, sink into the mattress with my shoulder (but not too much at my hip), and not be aware of it or wake up, which was a problem I had with my old mattress. The ActiGel layer is a nice feature that helps regulate the temperature in the bed and stops me from overheating. Just imagine that cool side of the pillow feeling but on your mattress. So far the rebound on the memory foam has also been fantastic, I've had memory foam products in the past where they've started to sag pretty quickly, thankfully that doesn't seem to be the case here. I am rotating the mattress top to toe every week as directed so that may have an impact. I have no complaints at all with the mattress, and am over the moon with it, but some possible points for readers to be aware of: - The ActiGel may not be for everyone, if you feel the cold more then I think this might not be your cup of tea. If that sounds like you I would definietly recommend going into a store and trying the mattress out before buying. - There is a little bit of a smell when you first start using the mattress, I assume from the ActiGel layer, but this has already disappeared from mine after a month of use. Overall I am very satisfied - super comfortable mattress that I look forward to sleeping on every night, worth the money.

Having already bought a mattress of a well known make from a well known retailer that unfortunately did not live up to it's claim by the manufacturer and my wife was unable to sleep on it from the first night, i was therefore unsure about going into a large business park retailer like Dreams because to be honest we had no idea as to what we should be buying. After a few minutes a member of the sales asked if we needed some help, after a brief discussion we were shown to, what looked like two single beds pushed together with a canopy, turns out it was a device that when we laid on it the sensors in the mattress measured all sorts about the wife and myself and all we had to do was lay there and look up at a screen on the canopy that gave us instructions. After a few minutes it produced what type of mattress we should buy, so our sales lady showed us a selection from one end of the price scale to the other, we were given a couple of lush pillows and were told to try out as many mattresses as we wanted. After a while the wife and i agreed on the TheraPur and our sales lady told us that delivery could be done in two days, she explained about their insurance which for the money is fantastic so i added that, just to finish off i also bought two of those lush pillows. I spent 3 times what the other mattress cost but from night one it has been faultless, everything our sales lady had told us was spot on, i only whished i had gone to dreams first.

I visited Dreams 3 times (twice to try mattresses & 3rd visit for purchase), spent more than intended but so glad I took my time and considered/researched all options, including other mattresses within the TheraPur range. Apparently this mattress made my face & body completely relax, that I couldn't disguise. Back/pelvis issues, menopause/insomniac & married - this mattress works. It's firm, love the cool feel of the top layer (very useful with increasing hot summer nights) and the springs to the edge mean we don't feel movement from each other. The memory foam cradles your body & no dip/movement when either of us moved in the bed, essential for a light sleeper. It has a smooth top layer, no tufts, which keeps my pelvis in alignment and can now side or back sleep again. The quality of fabric & construction is superb, feels & looks luxurious. Consider sex life, only range I came across that factored or mentioned this and yes, it's perfect. No noise or creaking from this bed. I need good rest to do life 'adulting' and not be a whiny toddler! Adored previous mattress and was really reluctant to replace it in case we got our choice wrong. Research & time spent trying it out paid off. If your sales advisor rushes you - go elsewhere or return later. Don't be intimidated into a quick purchase. I had a brand & type, this range definitely changed my mind and would definitely recommend.

I did a lot of research to find the right mattress. After a lengthy period hunting, I came across this model within the Flaxby range. It has everything that my partner and I were looking for. We had put up with our previous mattress for far too long so we decided to make an investment. We have not been disappointment at all. Considering that this only comes in either a medium/firm or firm, I was surprised at just how comfortable the medium/firm actually is. We sink into it. The pillow top does help. We've only had the mattress a few nights and know that we are getting the best sleep ever as it is a world famous Harrison Spinks. The mattress is a lot taller than our old one, and I was worried that the sheets wouldn't fit as a result and we would have to by king size sheets, but everything fits perfectly. Oh, aches and pains in my neck have vanished. Suffering with pains when you wake up, then do yourself a favour and get a Flaxby. You will not be disappointed. Hand made is BEST made.

Amazing!! We bought the king size, solid slat bed with a smart 43” LG TV. We assembled the bed ourselves which wasn’t too hard as we were given the instructions on purchase to study before it arrived. It arrived within 6 weeks and the delivery men were so friendly they took everything up to our bedroom for us! The frame itself is very sturdy, barely even wobbles (during activities) we probably could have gone for a better mattress but the one we chose suited budget. The tv takes about 20 seconds to go up and down, comes with a remote to go up and down the remote is even a torch as well! Even the headboard is cosy to sit up and lean against with or without pillows. My only wobble with it is I would have liked the frame to be a bit higher. All in all the best purchase we’ve ever made!

The service from the Dreams store in Berryden was great, with sound advice given and all questions answered. I was kept informed about the scheduled delivery and was provided with a 2 hour time slot the day before, which was confirmed with a telephone call from the drivers on the day. They were courteous and ensured that the mattresses were in place and as expected, removing my old ones, and taking all the packaging away too. My only issue, was that the cost of removing and disposing of my old mattresses had risen significantly, taking advantage of the difficulty accessing uplifts by the council. I would definitely buy from Dreams again and have recommended them to friends and family.

I made the purchase of this ottoman storage double divan with aquatic mattress and headboard entirely over the telephone. The sales rep at the Grimsby store was so helpful - I knew I wanted a velvet finish to the bed and he was able to assist me with various pricings, options and colourways. When the bed was delivered, the two gentlemen who assembled it were efficient and friendly and took the time to show me how to access the storage - where to hold when lifting and closing (two separate techniques). I am very happy to recommend Dreams for quality, value and service, from showroom to delivery.

After spending a lot on a previous memory foam mattress that was terrible we had to bite the bullet and go back to a spring mattress - initially this mattress was a shock as it felt so firm. I bought a mattress topper (grudginly)to give it a little softness - its now 3/4 weeks in and im much more used to it. Dreams in york sales service was excellent. The communication about delivery was excellent and the delivery lads were excellent, well mannered and even took their shoes off and i never asked them too. The mattress quality is excellent - i maybe should have got a softer setting