TheraPur vs Aspire Mattress Reviews

After 10 years with our old OTTY mattress, it was definitely time for a change. I had started waking up with shoulder pain and knew we needed something more supportive, so we visited the store to find the right replacement. The service we received was outstanding. The sales advisor took the time to understand our needs and guided us through the different options without any pressure. I was feeling quite dizzy that day, and her kindness really stood out—she offered me some water and encouraged me to take my time rather than rushing the decision. We eventually chose the Therapur ActiGel Polar 2000 Combination Mattress, and it has been one of the best purchases we've made for our home. From the very first night, it felt incredibly comfortable and supportive. The mattress provides excellent pressure relief for my shoulders while still giving great overall support, and the cooling ActiGel layer helps keep the temperature comfortable throughout the night. We're both sleeping much better, waking up feeling more refreshed, and my shoulder discomfort has improved significantly. The combination of expert advice, excellent customer service, and a fantastic mattress made the whole experience a pleasure from start to finish. I would highly recommend both the Therapur ActiGel Polar 2000 Combination Mattress and the team who helped us choose it. Five stars from us!

I would not give this mattress any stars but the option is not given, we selected this mattress after using the sleep match machine which in Dreams own words (It's a super smart bit of wizardry that chooses the right mattress just for you and the way you sleep. ) this is the most uncomfortable hardest mattress I have ever had I explained to the sales advisor that I suffer with neck and spine problems and could not sleep on a hard mattress she said that the machine recommended a medium mattress we stupidly put our trust in this marvellous machines hands the sales advisor showed us various mattresses from the list that the machine had recommended we chose this mattress and was assured not to worry as we had the 40 days returns policy at no point was it explained that we would have to sleep on the mattress for 30 nights before it could be returned and loose the difference in money if you chose a cheaper mattress. Two days after receiving the new mattress we returned to the store saying I cannot sleep as the mattress is so hard my pressure points are numb and I have pins and needles we were told that the problem is out of there hands and I would need to contact customer services after finally getting through to customer services I was told that they would prefer us to sleep on the mattress for 30 nights to enable the springs to settle down I said when I tried the mattress in the store nobody told us to expect such a difference between the stores mattress and the one we would receive also on our second visit to the store my husband noticed that we had in fact been sold a firm mattress as I am so upset with the service we have received I asked for my money to be refunded I was told this would not happen I would need to choose another mattress and either pay the difference if it was more expensive or loose the money if it was cheaper and also pay for the delivery Please ensure when buying a mattress from Dreams you read all of the small print that you are given once you have made your purchase and also read the reviews on the website as you will see other people have had the same experience as myself, do use the Sleep Match machine as another sales advisor on our second visit to the store said how can a machine tell you what mattress you need I have been selling mattresses for years and do not go by what the machine says.

'Ive been very pleased with the TheraPur ActiGel Polar 2000 Combination Mattress. It offers a really good balance of comfort and support, and the ActiGel layer helps keep the mattress feeling cooler through the night, which has made sleeping much more comfortable. It provides enough cushioning to relieve pressure while still giving good support for my back. The build quality feels excellent, and the mattress has a premium feel. Motion transfer is fairly well controlled too, so movement from the other side of the bed isn't too disruptive. The only reason I'm giving it 4 rather than 5 stars is that it's quite substantial and took a little time to fully break in. It may also feel firmer than expected at first, but it becomes more comfortable after a short period of use. Overall, it's a high-quality mattress that delivers on comfort, support, and cooling, and I'd happily recommend it to anyone looking for a supportive mattress with a cooler sleeping surface.

I tried this mattress a couple of times in the shop, and found it to be comfortable, with a supportive base but soft pillow top that you sunk into, giving a balanced feel. However, when it arrived, it felt considerably firmer than the one that I tried in store, with the pillow top not feeling as thick, and lacking the feeling that you could sink into it. I have had the mattress for 2 months, and in that time it has not felt like it was getting any softer, but I was very disappointed to find that the mattress is developing a not-insignificant sag in the middle (it was being used by a single person), to the point where if you try to sleep at the side, you can sense the slope towards the middle. After just 2 months this is incredibly disappointing, and does not bode well for the long term. In addition, the cooling technology works very well when you are lying directly on the mattress as you do in the shop, but by the time you have added a mattress protector (also by Therapur) and fitted sheet, you can't really notice the cooling benefits any more. Perhaps 1 star is a little unfair, someone who prefers a firmer mattress and is happy for it to be firmer than expected would not be as disappointed, but for me the noticeable dip towards the middle of the mattress is an issue that I could not overlook. I have submitted an exchange under the Comfort Guarantee scheme for a medium-firm Silent Night mattress, as I didn't want to risk the same sagging issues by swapping to a medium firmness mattress from Therapur.

I had the previous version of this mattress—the Polar 800 in a double—which my partner and I loved. We found it comfortable, it helped us stay cool, and we always slept well on it. We wanted the same again, but Dreams had just discontinued it. We decided to buy this newer version and tried it in the shop. It felt a tad firmer, but it was difficult to tell in the shop. Since sleeping on it we can confirm this mattress is simply not a medium. It is like sleeping on the floor, it is so solid. We've kept persevering and even after 6 weeks, it is still so solid. There is no give to it. The is some give in the top layer but the springs are solid. I keep waking in the night with dead limbs. Both my partner, who is now pregnant, and I keep waking up feeling like we've slept on the floor with achy muscles and backs which we never had before. I think this would only start to feel Medium if you were 16 stone plus. Also, the mattress absolutely stunk for the first 2-3 weeks. The chemical smell was so awful it didn't feel suitable for humans to sleep on. We had to leave it to air in our spare room before we could use it. Luckily we kept our old mattress! It's really disappointing and I would not recommend this mattress. It's always such a shame when manufacturers change something for the worse. We are going to exchange it.

Only slept on it for a few nights so will give an update after a couple of months. The mattress is not light, the drivers could only drop it at the door due to Covid and it was seriously difficult to move, the mattress is really thick and doesn;t bend so was a nightmare to get upstairs. The mattress is quite a bit firmer than I thought it would be but it is not uncomfortable and I am sure it will loosen up in a few days / weeks. There is no movement when either of us toss or turn in the night. FANTASTIC! It is VERY thick so be sure you have some extra deep fitted sheets to hand, a normal bed sheet won't fit. Also the thickness adds quite a bit of height so if you are short, your legs will dangle over the edge and you have to jump off! The quality is really good and better than previous mattresses I paid a lot more for it feels like a bed you would get in a 5 star hotel. Would defintiely recommend Aspire products.

I've been suffering with a bad back for a few years now, I thought it might be the mattress so I spent £1800 on a new one from a big brand name, my issues continued and I just accepted it as part of getting old. We bought this mattress for our spare room and one night when I was restless and didn't want to wake my wife I decided to sleep in the spare room, the next morning my back pain eased, I used this mattress for another couple of nights and my aches had virtually gone. I couldn't believe it what an amazing product. I then started using the main mattress again and after a few nights my back pain returned, one night on the Aspire mattress and I woke up pain free again. I have since bought another one for the main bedroom and have been back pain free since. The two Aspire mattresses cost about the same as the one big brand mattress, fantastic quality and value literally changed my life. Thank you Aspire.

I ordered a new mattress from Mattress Online and the service was absolutely brilliant! It arrived in less than 24 hours, which was amazing, but unfortunately it just wasn't quite right for me. One quick phone call later and they happily exchanged it under their 60-night guarantee; again delivered in under 24 hours, free of charge. The replacement (an Aspire Pocket+ 1000 Memory Box Top Mattress) is perfect; super comfortable and exactly what I was looking for. I have a constant pain in my back following injury and surgery 7 years ago, but this mattress is fabulous and I'm sleeping so much better already! Highly recommend Mattress Online: incredible service, great products, and really competitive prices.

We bought this mattress after reading medium is better for side sleepers…. Unfortunately the mattress just isn’t for us and have chosen to go back to a firm mattress… this mattress is good quality tho but like I say just didn’t suit our needs.

I exchanged a 5 for a 3 level softness and was recommended this mattress by a mattress online representative. The 3 was supposed to be softer and cooler, but there is no difference! Still very hard and despite purporting to have a built in topper there is no evidence of such. Totally disappointed with a mattress I now need to get rid of and purchase elsewhere!